COACH Outlet in Central Valley
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Central Valley, Orange County, New York, US
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Site: https://www.coachoutlet.com/stor...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–9PM
COACH Outlet in other cities:
Expierence not so great! No one ever has anything in the outlets. You make these long trips out to these outlets for the discounts but only get disappointments! I did purchase a wallet for my husband but it was not what he really wanted so I returned it. Even the lady Coach store was in need of updating their merchandise. Stay online my better at finding the latest items.
Coach outlet for women is a great store! The managers are sooooo nice and the people that work there are also very niceI don’t remember anyone’s name I’m sorry. I love coach and the fact when my brand new bag came apart it took two days for them to ship me and brand new one!! I would advise to go to the outlet in the commons rather then store!
Today I went Coach store at woodbury ( Feb.15.2016). I was about to purchase the mens wallet at 8:50pm and the store was supposed to close at 9pm. My sister was shopping at the other store which was located far from the coach store because we didnt have enough time until the malls closing hour. Since my sister wanted to pay for me I tried to use her credit card but the staff asked me to get her to the store which makes sense. So I asked staff to wrap the stuff while I go to get her and she said yes. Then I ran to my sister in snowing weather all the way down to the other store and got her. Finally my sister and I arrived at coach store at 9:02pm but the staff made hand sign it is over/ close and didnt even come out to explain the policy of store or something. It was really rude and I felt being insulted by them. They should have warned me if I cannot get to store by 9pm I cannot purchase the stuff. Then I wouldnt try to come all the way down there. She said she will pack the stuff in gift box while I am going to get my sister and then just showed me rude hand sign without any explanation. I cannot believe Coach staffs have done to me. I understand asking me to get card holder to come and it was my fault but the things they have done to me after that, I cannot understand them at all. I thought Coach is high quality brand and they train their staff really well. But what I experienced today just changed my mind totally. Im very disappointed by service of Coach staffs.
My husband ordered me a bag online for Christmas, i returned it after the holidays because the bag was too big. I went online and ordered another bag for myself. After two weeks, Coach returned the bag to me saying the bag was dirty and they would not accept my return. The bag was brand new and had never been used. I called customer service and they asked to send the bag back again and they would take another look at it. Terrible customer service and would not purchase another bag online. I dont even think they looked at the bag just returned it to me and told me too bad. Im waiting for the rep to call me about my refund. Well see what happens.
Love shopping for good quality bags that fit for me. I usually shop at the Woodbury Commons location because they have a huge collection of Bags n Shoes. But when I dont feel like driving I go to the 59th street Columbus Circle location. Very nice store customer service is a plus and they can order your bags or shoe have it shipped to you or the store if they dont have it in the store. Happy customer Timisha 😊
The womens store is very friendly. There are people who speak Korean and Asian-like people are very friendly. So my mom was happy to be in the air. On the contrary, the mens store was open and unkind. Theres no one like that. Suddenly, the kid who was standing at the entrance came up to me and threw a ballpoint pen to write an e-mail.
Total reviews rating 4.5
156 Reviews for COACH Outlet 2023:
Review №1
2022-06-26At the time of my visit they were having a sale. The employees are always friendly when I come in, and ready to assist if needed. The variety that they currently had in the store was great as I was looking for something white during this visit. The bag pictured is what I left with! They were having a sale on fragrances which was also nice. Overall, its always a pleasant experience going into this coach store! Henry was a great help, ask for him if you stop in! So polite!
Review №2
2019-10-02Defintly one of the biggest coach outlet in the country! Stuffs were very friendly and helpful. Great discount! 70% off and 70%+20% off on wallets and clearance. The store has the fastest Wi-Fi and very good collection!Definitely recommended a must visit spot in Woodbury. However, you get what you paid for, quality wise is not always the best.
Review №3
2022-05-27Hate ppl who would lie to you in order to get you to their store. Called them ahead, asked for specific style, they assured me that they have it... 2 hours wasted...
Review №4
2022-05-15Traveled to New York and New Jersey for vacation- best service I have received out here. Very friendly and personable.Thanks Mary & Team!
Review №5
2022-02-15Nice service and selection. My wife was returning a bag she got as a gift, no problem, staff very helpful.
Review №6
2019-10-30Perfect service and location. The service and staff are bad but Alvina(I hope the sapling is right) is very kind and helpful. Thank u.
Review №7
2022-01-07Fantastic staff! They were helpful, patient, fun, and generally pleasant. Nice selection of purses, wallets, and shoes, clean store, always a good deal to be found!
Review №8
2022-03-06Love the outletGreat stuff
Review №9
2022-03-16As soon as I walked in I was overwhelmed by the colors alone. I wanted everything in there that u saw. Nice friendly staff
Review №10
2018-11-05This store has a nice selection of Coach apparel at reasonable prices, purchases a pair of boots that were listed at other stores at $300 got them for a discounted price.