CoCo Fresh Tea & Juice in New York
Site: http://cocobubbletea.com/
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–11PM
- Sunday:11AM–7PM
CoCo Fresh Tea & Juice in other cities:
Place was clean and looked really nice amd tidy. The lady who assisted me was very kind and quick with my order. So far my favorite spot for bubble tea in the area. Coco is way better than vivi
Super fast service! Someone started making my order as soon as they took it; very efficient! Great variety of bubble tea, smoothies and other seasonal drinks made with fresh fruit.I like the fact that they always ask for the amount of sugar you want in your drink for the healthy drinkers!
Online it says they open at 9:30am but when I got to the store, the sign said 10am. Thats fine but once they opened they said they still wouldnt have bubbles for the bubble tea for another hour or so. How do you only sell bubble tea yet not be prepared to sell your only product. The drinks are great but just change all of your hours till 12pm or whenever your product is ready.
Yum! I’m such a slush girl the mango was so good
Ordered a taro milk tea and got an original instead and ordered another milk tea but got a latte instead.
Tapioca was hard and too chewy for my taste. Im used to softer, but the flavor of the mango yarkult was really good. It taste like normal mango drink. The red bean matcha latte was so so delicious that my friend had.
Workers are nice and super quick I typically never wait more than a minute to get my drink after ordering it. Its more of a get and go because there are very few places to sit but if you can sit, the window in nice to go k out of.
Very rude employees here, very discriminatory to customers with less orders. And I have to say, discriminatory to their own kind. I went here with my little girl and my senior citizen mother, we ordered and they said they did not have mango, so we moved to the side for a few minutes and while deciding on what to replace our order we let some idiotic teenager couple go before us (who has zero idea of etiquette). Little did we realize they were ordering like 20 teas. We requested from the counter if they can let us go first, with the 2 orders for my little girl and 70 yo mom, but they got so excited with the other persons order as they make more money from them. Way to go treating children and elderly like this.
I rarely write reviews, but I felt necessary to comment here.Up until earlier this year I would have given them a 5, but it appears that theyve changed the tea they use, causing a considerable decline in flavour. Im very disappointed and its very unlikely I will frequent this place again.Now theyre just about the same as your average bubble tea in NYC, i.e. cheap tea drowned in sweetener.
Bubbles are NEVER ready until after 10:30am and sometimes they don’t understand your requests (language barrier). Corporate website isn’t very helpful.Should change opening time and try not to get frustrated with simple requests that are made unnecessarily complicated:(
Stopped here because they had a Red Bean one. Very good $5 for a small not bad.
Overpriced. Bad attitude. And most terribly, the milk tea is not tasty. I almost felt stomachache after drinking it. Many other tea shops are available nearby, find another one Ive warned you.
The bubble tea is delicious and great! I would recommend my friends and family to come to CoCo for a bubble tea. It is the best shop in NYC to get Taiwanese drink :)
Medium is much bigger than I thought and the tapioca was fresh! The only thing is that the hot tea is served lukewarm but it’s understandable to prevent burning your mouth from drinking it through a straw!
I loved this place until I hated it, all due to one employee - I didnt catch his name but male, long hair always pulled back in a ponytail and glasses. I had been going to this location RELIGIOUSLY for a year, and the last few times there have been incident, culminating in the worst of all which was yesterday when I stood at the counter (NO ON IN FRONT OF ME) and was blatantly not served. Now there were 2 employees, of which one was the man mentioned above, and both saw my friend (also a frequent customer) and I and did not even acknowledge us. The employee described above has seen us many times and told us on several occasions (without apology or any other type of customer service-like acknowledgement) that something was broken or materials were out or some other thing and then turned us away without offering anything else. He even tried to change the order I gave him once according to the insufficient ingredients he had left to make the 2 drinks I ordered. I digress. He made eye contact and WALKED AWAY to the back without saying anything, and proceeded to do other things while my friend and I stood there and watched. When I finally told the other employee we were frequent customers and had been standing there forever without so much as an acknowledgement let alone our order taken, she smiled and said ok. Assuming she didnt understand me, I repeated that this was not ok, not a good thing, she repeated her ok with a more scared smile, and we left.I have met fantastic employees whom Ive carried on a pleasant customer relationship with at this location and we still greet each other now that theyve moved to other locations. Im not sure what the issue is with this particular employee and the other new ones that follow his behavior, but you have lost a valuable and dedicated customer. Vivi is right across the street and treat me like a human being. Bye!
Decent prices, very good service, and a great selection of teas with lots of customization. The inside is very clean and bright. I recommend the red bean tea!
Would give a 0 if I could — did I for $5 for a medium cup of cold milk and some grass jelly? There is no latte/coffee in the cup. Seriously
Love coming here for my boba. Customer service is always great and they work in a timely fashion.
Great staff, great BUBBLES!!! Love this place. I always order the Mango Smoothie with no sugar and lots of BUBBLES!!! Keep up the great work!
Very sweet lady making the drinks make it fast and quick and she was the only one there bubble tea was very good had the regualr coffee milk tea
Juices/tea ok. Customer service very poor. Asked what sago was, got a shrug of the shoulders and a wrinkled up nose and said that she didnt know what it was made of. Also while waiting saw two order that were messed up. She put in the wrong order.
Nice staffThey have plenty of no-sugar and/or less-sweet optionsLittle wait timeThe tea itself is pretty good
Quality drop. Haven’t been to this particular store for a while. The milk tea tastes really diluted.
To be real honest with you I dont think that the worker felt like working today because I asked for a milk tea and she literally just gave me a scoop of bubbles and added some lactaid milk to it filled it up and gave it to me and then charged me $6 for it.I was not impressed at all and to be honest with you I was too hot and too tired to go back and forth with her.
Good old regular bubble tea spot. They make their items good but I always find my cup sticky after they make my drink.
Bubble tea was pretty good. Ive had better, but Ive had worse.The wait was a little long and it was a little confusing.
Went here for their anniversary special! The mango green tea was very refreshing!
They changed the cup size so you are getting less for the same amount. Also, they didnt shake the tea.
I dont like the bubbles in bubble tea but the tea was okay. It tasted light.
Good spot to grab a fresh squeezed juice after shopping at Century twenty one if you need to revive yourself!
Good, but i felt a bit pricey for bubble tea.
Why dont you have plant-based milk T.T......But I still love the fruit teas still.
Very good, choice of sugar and ice amounts excellent, server hard to understand
Very good bubble teas. Tried the pudding with bubbles which was nice.
Love it there. The only negative thing is that they dont have bubbles early in the morning.
The boba here is better than Vivi siren the street. More chewy and not as soft.
Super quick service, clean, and organized. Not to friendly, but not dismissive, just quick to move on.
Store is always clean. Fast and efficient service. Friendly staff
Too sweet, tea’s flavor is not enough.
Supposedly opens at 11, location is still dark
Good drinks, but mostly standing room here.
Wintermelon Tea is the best and their Taro!
Service is not good. One of cashiers is so rude
Great food, courteous staff and owners.
Recommended caramel chocolate No Ice！ No Ice！and more caramel！
Agree on how horrible service is at this place, one of the worst Id say.
Its ok, tastes watered down
The best boba tea
It was good bubble tea
Very convenient with ritual app
Best Bubble Tea in Town
Cheeky attitude... too expensive.
Great tea!
The drinks were powdery a little
The best tea house
Good tea
I didn’t like it at all
Too powdery.. poor service too
Good
Love the tea!!!
It so great !
Try the lychee jelly.
Solid yakult grapefruit
Great
So so
Good bubble tea
It was good
Good milk tea
Poor service
Too watery
I went to this place for three times and every time they got my order wrongEither sugar level, or contentcouldnt be more careless永远搞错甜度和内容物😅三次了
The vanilla milk is delicious!
Delicious, a large portion is really big, there is nowhere to sit, just take away
Roadside
Total reviews rating 3.9
84 Reviews for CoCo Fresh Tea & Juice 2023:
Review №1
2021-10-06Friendly staff and fresh teas. Prices are decent. Tried their bubble Gaga and friend got the aloe honey (both were alright). They’re currently running the introductory promotions of 20% off the order.
Review №2
2022-07-14I ordered a Mango Green Tea yesterday (07/12/2022) and I went in to asked if there were hiring. The guy laughed at my face and said “we don’t hire children” (I am 18). I had told him I had worked at a different location a couple months ago and was hoping to work at this location since it is close to my university. He interrupted me, laughed again and said “go ask over there then”. The girl next to him was smiling as if he made some funny joke and told me to look for other locations. They even made my bubble tea wrong and the tea was incredibly sweet and I asked for no sugar. By far the worst experience I’ve had at any bubble tea shop.
Review №3
2021-03-18Love their bubble tea!! Tons of options to choose from. They have great promos too! The service was awesome! Place was spotless! Around the corner from the Fulton station. Highly recommend!!
Review №4
2018-09-16This bubble tea is great! This place is actually from Taiwan! The menu is exactly the same they have over there! It was great, she had the tea already prepared so it was very fast, the only problem is that there is only one employee, I have been here several times and I think a second employee would be very helpful. If you are near this place you should totally try it! This place is super famous in Taiwan, everybody loves it there. The large tea cost me 5.20 (two ladies)
Review №5
2022-03-04Coco in NYC never disappoints. The Hoji Milk Tea and Classic Milk Teas were on point at 30% sugar with Pudding. Employees are super efficient and polite.
Review №6
2022-05-01The cashier has serious personal issues at work. Unfriendly, short and I had a hard time understanding her. I am Asian and I don’t condone this type of behaviors.
Review №7
2019-09-07Your average milk tea place. Nothing special. Not many people on a Friday night. Wouldn’t really recommend unless you were craving boba. Prices are high imo ($5 for a small Vanilla milk tea with boba) but I’m from Texas where everything’s cheaper.
Review №8
2021-02-03Amazing! The taste was exactly the same as I had drunk in Taiwan!! Omg! I love it so much! My favorite is bubble Gaga!!
Review №9
2017-06-07A bit pricy, maybe because of the neighborhood but I still love the chain. I liked everything I have tried here so far. I recommend the regular bubble tea and the matcha smoothie.
Review №10
2021-12-15This location does not have good smashed taro. It’s always thick and goopy. Other locations I’ve ordered from does not have thick goopy taro.