Dunkin in Commack

Review №1

2021-04-21

Sadly I must give at least 1 star to post this review.I was there today around 3 pm, hope manager can teach the lady at front to said thank you, when customer pays or pick up.clerk:....me: Hi, how are you?clerk:....me:can I have 4 XXXX please.clerk: thats it?me:ye, thank youclerk:that will be $xxxme:sure.by the time pick up my drink. she just leave it on the table, and go away

Review №2

2021-03-09

Lady at the front wasn’t really that engaging. Another lady who was making my hash browns had her mask way below her nose (by her lips) actually disgusting establishment that doesn’t care about COVID. How do you work at a food place while making the food with no mask pretty much. This business is cancelled.

Review №3

2020-07-11

I love coming to this Dunkin’ Donuts cuz they always make my drinks the way I love. Always smiling and nice staff . Especially Kevin (sorry If spelled ur name wrong) .but u always make my drinks the way I like. Thank u guys for being to nice and generous

Review №4

2019-05-27

I decided to order through the app which Ive never done before. I added the funds. Ordered my food and then submitted the order. Upon arrival the app then wants you to click the I have arrived button. I click said button and walk in. I walk up to the counter and my food isnt ready. The woman behind the counter asks me for my name. I tell her. She then tells me my order isnt ready. That doesnt bother me. I them sit and wait patiently. I then hear her say : I do not know whats wrong with these people! They think the food will be ready instantly! I then say Im sorry for inconveniencing you, I didnt think I was being impatient. I feel that being treated this way just because I ordered food and was unfamiliar with the process is not the way to run a business. Does it matter? No this place just treats people like cattle. The food has a low calorie option so I was happy at that.

Review №5

2019-09-19

Worst customer service among other dunkins. The only helpful staff in here is Mario. Rubina, one of the staff here is the worst. She never smiles and when she makes an error on your order( which happened many times with me.) She makes you feel that its your fault. I travel out of the way now going to work. This is no way to be treated as a customer especially early in the morning going to work. Stay away from this place

Review №6

2021-10-16

The staff here is so sweet and friendly always. No matter how busy they never fail to smile.

Review №7

2021-06-11

Horrible customer service! Just plain nasty! Female employee was nasty to me bc she took the wrong order and I wanted a refund. She yelled at me in the store in front of the other employees. I will never go there again.

Review №8

2019-08-04

They have great staff there food is always fresh. The place is clean for the most part. How ever my god i orderd 3 bagels plain toasted with butter 2 vanilla cappuccinos yesterday. And wow i could not believe what i saw or my coworkers saw. When we opened ohr bagels it was like they put a 2 pounds of butter on each bagel. We couldnt figure it out. Is it that they bagels are hard and steal to begin with that they put so much butter that they drown the bagels to soften it up. Or they just put so much butter on it that they dont even realize it because maybe it was a lil busy. I dont know. So today i went in and made it really simple. Just a plain bagel with butter. And this time it wasnt busy at all. And the same thing again 2 pounds of butter. Weather they realize it or not its a one way ticket to having high cholesterol city man. And where is the manager while all this is going on? The one thats supposed to oversee the employees work. Or the district manager for that fact. Because not only is it bad for your health to have to much butter. But just imagine how much money it must be costing them to buy and buy more and more butter because its being wasted foolishly by there employees. I mean you should ask an employee to eat a toated butter bagel they make for someone else. Bet you they wont eat it because of all the butter they put on it.

Review №9

2019-03-19

Easy to see right off of Jericho Turnpike servicing Commack and the adjoining areas of Suffolk County. Plenty of parking and a wheelchair accessible entrance. Public restroom. Clean facilities. Reasonably priced. Nice staff. Credit cards accepted. We will definitely be going back.

Review №10

2018-08-14

So different from the locations closer to the city. More relaxed, quieter, and the coffee is better. Why? My guess is that when you take the time to make the coffee/food/bagel, it usually getting better. Recommended.