Dunkin in Riverhead
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Riverhead, Suffolk County, New York, US
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Site: https://locations.dunkindonuts.c...
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–11PM
- Saturday:5AM–11PM
- Sunday:5AM–11PM
Dunkin in other cities:
Visiting the area from out of town. The tall man who processed my payment and order was incredibly rude and lacking any ounce of customer service. Worst of all he is a bigot. I am a woman with long hair all the way down to my hips and an ID that says Female yet he addressed me as a sir. Definitely not recommending this Dunkin Donuts location.
I always do mobile ordering at this location. Every time I do it it’s always wrong. I have gotten coffee with milk when asking for almond milk and I’ve gotten the wrong donuts many times. There have been multiple times I’ve gotten there at least 20 min after placing the order and it’s not all there. I’ve gone in a few times to order and that’s when they get at least the coffee right.
Always a nice experience. Infact in the morning before going to work, I look forward to getting my coffee and seeing All the smiles and friendly staff that work here in Riverhead Dunkin Donuts.Whats nice is that no matter what time of day, I stop in for coffee and or food, I am always greeted with a smile and courteous manner. Many times its only the young people working and they do a great job.I also use the On the Go app and my food and coffee are waiting for me.Moses has a great staff put together!
This Dunkin Donuts has improved its service quality considerably over the last few months. Since this particular one is the only one in this area that is open 27hrs, this is particularly notable and welcome. Ive also noticed theyve recently started keeping more donuts on the shelves even during slack/non busy times which is great for those on a whim, need a quick donut and coffee fix even when it comes at say 2am.
Total reviews rating 4.1
188 Reviews for Dunkin 2023:
Review №1
2022-06-05Very sweet, but they also have a great nutty flavored black coffee if that’s what you prefer. It’s. Dunkin, what else can I say for a franchise?P.S. looks a lot nicer with the renovations. Plus they have Baskin Ice Cream. Great selections.
Review №2
2022-06-06Beautiful renovation!! Need more than 2 people on a shift! Better training,! Store is losing $$$ because customers are walking out because of long wait times and staffs lack of knowledge
Review №3
2022-01-16Bathroom was disgusting! I mean gross... unfortunately the kids behind the counter werent understanding anything we asked for or questioned! Although they were sweet and tried to accommodate us it took way to long to get a coffee with cream and a latte!
Review №4
2021-11-17Don’t do curbside pick up unless you want to wait 30 minutes. The man told me that it took so long because I put the wrong make of car so noone knew i was there ( i was parked im the only curbside parking spot mind you) but right on the receipt the correct car was there. So incredibly rude and on top of that my coffee‘s were made completely wrong.
Review №5
2021-11-25This is the ABSOLUTE WORST! Dunkin’ Donuts I have ever been to ! Everytime I order, they forget my food. Today a whole box of donuts was missing and i called on 10 separate occasions and of course no one answers the phone as usual . Always have problems with curbside & the manager is SOOOOO unprofessional! This is a serious problem and needs to addressed because this Dunkin’ Donuts is absolute trash
Review №6
2022-01-14When I went in the line was really long but it went QUICK! However the store itself was a little dirty. Otherwise no complaints
Review №7
2022-01-07This place is always slow, constantly having to redo orders, doesnt seem to have pick up orders ready... all this I observed while waiting online with my daughter to make a purchase. There were quite a few angry customers whose orders were either wrong or not ready for pick up.
Review №8
2021-10-04Giving this place 5 stars only because of their employee Tyrik...not sure how to spell his name. He was working in the ice cream section just now. There was a customer who wanted to wash his hands and an employee pointed where the bathroom was. He said it was locked and if he needed a key but the employee said if its locked its because someone is in it.While the other employees would have had me and another just standing there waiting to wash our hands in bathroo. Tyrik actually stopped what he was doing and helped us. He even cleaned up the bathroom before i entered. Thank you Tyrik. Great job hiring this young gentleman who also was super polite and well mannered. Great worker!
Review №9
2022-03-17Service is extremely extremely slow. They will have 5 or 6 people behind the counter with 1 person taking orders. Frustrating. The last owner did a way better job
Review №10
2022-05-04If you come here youll wait wait wait just for a medium coffee. When the girls were in you dont wait.