Wheelchair-accessible car park
Yes
Collision Specialists of Inwood in Inwood
Categories
Location on the map
Inwood, Nassau County, New York, US
Accessibility
Amenities
Mechanic
Yes
Phone: +1 516-239-2343
Site: http://www.collisionspecialistso...
Site: http://www.collisionspecialistso...
Opening hours
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (60)
Before 2 months ago I had never been in an accident and when an older gentleman hit the front drivers side and tire of my car i kinda freaked. But luckily my mother recommended this place and the same day they came and picked up my car! And today I finally got it back ! The person I spoke with on the phone had said that I might have a few dings and stuff so I prepared for the worst but to my surprise I came out to a car I barely recognized not only did they fix the damage from the accident but they also fixed the rust spots as well as small dents on the inside of the door and they detailed the inside of the car as well!!! I can’t even begin to say how much I appreciate them for their work they went above and beyond! I recommend everyone to go to them you will not be disappointed!
Absolute clown show. Won’t do a damage inspection when it’s snowing???? Also the only auto repair place on earth that doesn’t provide oil changes????
Especially for anyone in the Five Towns/Far Rockaway area, I have to share a great auto body recommendation I have based on my own experience. Unfortunately I got into an accident and had major damage to my bumper and some of the internal pieces behind it.Several people highly recommended Rich Conte from Collision Specialists of Inwood so I brought my car there right after the accident. He explained exactly how to accurately and beneficially communicate what happened to my insurance company, he set me up with a great deal for my car rental, helped with the deductible, and even deep-cleaned the car and left me with some extra paint for future touch-ups! He explained everything extremely well and when I picked up the car this morning, the work was excellent. I really can’t recommend Rich more highly!
I have been a client of Collision Specialist for a number of years. There estimates have always been accurate, there work is impeccable. At Collision Specialist, they go out of there way to provide as pleasant an experience as possible, from picking up your car, to dropping it off at the location of your choice upon completion of a job. I am grateful for the service that they have provided over the years.
Rich and his crew were absolutely amazing and attentive. Their attention to detail is something you can’t beat. I was rear ended really bad. Rich handled everything from the rental to even dropping my car back at my home. Superb service. I would 100% recommend !
My first experience with Collision Specialist was over the top. They greeted me professionally, walked me step by step through the process of having my vehicle repaired via my insurance claim. They helped me set up my rental which was a hassle free experience.My SUV was repaired LIKE NEW, rental car returned and life is GOOD!Thank you guys for a job well done and executed professionally.Very satisfied customer!Kevin Jerry
Rich and his sons at collision Specialists of Inwood have repeatedly done an amazing job fixing my cars. From taking my calls on his cell phone after hours on what to do at the scene of the accident to dealing with insurance companies that never want to pay for the right job and getting them to do so, arranging for a rental car, to dropping the better than new repaired cars off at my office i highly recommend them
My car was rear ended in early February, thousands in damage, but Rich made this frustrating process so much easier to navigate. He helped me to think of things the trauma of accidents will have you overlook, educated me in my ignorance, and pretty much held my hand every step of the way! They were all so personable, professional and patient. I trusted their work, and they didnt disappoint, my cars rear came back to me as smooth as a babys bottom!!! Im very happy with the work they did, and certainly recommend this body shop. Thank you Rich n company. .
Thank you Rich! All the great reviews about Collision Specialists of Inwood are true. Working with Rich has been a pleasure. Rich and his team - many of whom we learned are family members - do great work. Rich is straight-forward, professional, and knows his stuff. More importantly, it is rare these days to meet someone who sincerely cares about his customers, the quality of his work, and the reputation he has built over 25+ years. We saw for ourselves why Volvo recommends Collision Specialists so highly!
I had a few experiences I can call mediocre, one I can say was just terrible!The Collision Specialists of Inwood are neither...this company is miles above the rest, this owner provided me with one of THE BEST experiences with any company I have dealt with in a very long time!I recommend, if you are looking for a fair & honest personalized treatment with excellent vehicle collision treatment & repair, Collision Specialists of Inwood is whom you seek.Thank you Collision Specialists of Inwood for a second awesome experience
I took my explorer there for repair. Im so happy with the quality of work richie and his sons did. It came out perfect. Having some knowledge about autobody work,I knew what to look for and I have to say it came out perfect. Highly recommended
This was probably the best experience working with any auto body repair shop!It is an honest and family run operation. The work was done in a timely manner and Rich was very fair about pricing. I have repeatedly worked with this group and would recommend them to anyone in a heartbeat!
Ive unfortunately had the absolute pleasure of using Collision Specialists on a few different occasions due to accidents and I wouldnt use or recommend anyone else! They can handle the entire process and hand you back your vehicle like it never even happened.
The team at Collision Specialists of Inwood are dedicated to customer service and satisfaction. Their work is top-notch. They also walk you through the ENTIRE process from start to finish, helping you navigate the often frustrating world of insurance claims. They even pick-up and deliver your vehicle if you need...talk about customer service!!! The Conte boys really know what theyre doing. I recommend Collision Specialists to my friends and family. You should too! Thank you Rich and Rich jr. Their success is NO ACCIDENT!
I wish to add something - I just had my car delivered back to me after detailing - WOW - a 9 year old car looks brand new, inside and out. My leather seats looked like they just came out of the factory - incredible attention to details. Thank you. Wonderful experience. Ready when promised. Paint match perfect, and car delivered clean inside and out. I could not ask for better service!
It is such a pleasure to work with a company that cares about their work and customers like collision specialist of inwood. I have referred them to many clients and friends of mine. That to me is the ultimate compliment. I trust them to always do a great job. I had a client actually call to thank me for recommending collision specialist. Thank you once again
Absolutely my go to for auto damage. I have utilized their service for over 20 years. Most recently my brand new Audi was hit and no witnesses. They took me throughout the whole process including reserving a loaner car. My car was repaired professionally and delivered on time. I couldnt be more satisfied.
I had my Rav 4 repaired by Collision Specialists 2 weeks ago- I was shaken up by this incident but was surprised with the ease and kindness of all the workers in the shop towards me that day. My car was really messed up and now it’s brand new !! I really appreciate you guys going the “extra mile” for me-
Great assistance in get a photo inspection set to insurance.
This collision shop is a gift from God to the people of NY. My car was returned to me and it looks brand new. They fixed stuff that wasnt on the list that we discussed. They even cleaned my rear-view mirror. Rich is an honest business owner and a great guy. He cares, a lot. Thank you Collision Specialists for being there for me.
This company takes an unfortunate and often aggravating episode into a pleasing event with their personalized, prompt and professional service. Ive have nothing but praise for Rich Conte and his sons for their service and excellent work.Dr. Russo
Car was restored to new. Received the car back washed and vacuumed. Thanks.
I have worked with them on 3 separate occasions, including sending friends and family. They make you super comfortable, holding your hand through the entire process. And of course they do superb work. No question I will always go to them for any body work I ever need.
I am a little obsessed with my cars :-) I recently brought in the STI to have the road rash (damn rock chips) fixed on the front bumper and hood. I also had three door dings (damn door dings) that were driving me a little nuts (like I need help). I have to say that Collision Specialists of Inwood hit it out of the park. The job they did is incredible. The paint match is perfect, and even though they removed the bumper and hood the reinstall and body lines are also perfect. To say they did great work would be an understatement. Thanks guys, youre the best! Now if I could only get people to stop giving me door dings...
Theyve fixed my car twice and did a great job at a great price.Good family business.Ps. It wasnt their fault i came back a second time.
I didnt have no problems. I was in and out,, they did a good job.
Was looking to get information on where body work was performed on the used car we purchased not too long ago. I called and they said they dont keep that information. Finding that hard to believe, I expressed my uncertainty in the answer which I was a given, and the man with which I spoke changed his response to the tune of We go by names. I dont know you. Even though I was willing to give the VIN number to our car, he was not willing to look up the information for us. Gives one the strong impression that this may not be a very helpful/honest company to work with.
I have worked with Collision Specialists on 2 different occasions. Both times they provided prompt and professional service. I am very satisfied with the work that they do and I would highly recommend them.
Rich and the crew were very professional and did a great job. They are so easy to work with. I definitely would use them again.
I have used them 4 times. Rich and sons do quality work. Treat you like family. Highly recommended.
Rich and his team are the best - would not hesitate to use them again.
Great Service. They took care of everything. They are competive in pricing. Honest and work done in a reasonable amount of time
Outstanding service from start to finish. Two rental car agencies within 5 minutes.
Quick and friendly service.
Rich and his guys are the best. They handle everything from start to end. I would recommend them to anyone. Hey rich its darren
Called ask for something to be done they said ok no problem got there 30 min later and said sorry we not doing it today wasted my time
These guys suck, unprofessional scammers with good haircuts
On point with the work they do my car came out perfect
These guys do fantastic work for a VERY reasonable price. I will be recommending them to everyone I know.
These guys are the best. They do excellent work and their service is amazing!!
Family atmosphere great public relations no surprises get the job done kinda guys
He charges you for no repair he collects the money and he comes over this excuses The worst repair shop ever stay away
They were very professional and did a great job
Best go to spot!Richie was on point with everything !
Great place
One of the best and loyalist places around
They do good work!
Service was great 👍.
Fast and accurate
Without a doubt the best body shop on Long Island
Total reviews rating 4.7
60 Reviews for Collision Specialists of Inwood 2023:
Review №1
2022-05-27My son was involved in an accident, the ultimate fender bender. We decided to do business with Rich Conte after visiting four places, talking to other drivers including family members and after reviewing his reviews online. Rich Conte of Collision Specialists of Inwood, Inc. provides great customer service, excellent expertise on the field at a very competitive prices. We were given an estimate, told when to drop and pick up our car with no drama and no hassle whatsoever! Also, we were not asked to put a downpayment for the car before even starting to do any work as another collision company asked us to do. The most remarkable thing is that our car looks better than before. Also, it was detailed clean as part of their service. This is a family business that provides great customer service at competitive prices in a field that is plagued with so many unscrupulous people. It is remarkable the type of work that Rich Conte and his sons do in our Inwood community.
Review №2
2021-09-30Perfect service and price! Everyone was very professional and helpful! They completed the service within 15 mins! They gave me advice where to purchase the needed parts and changed it for me. Truly a lifesaver! Thank you for your help! Highly recommend!
Review №3
2022-04-19I have used Collision Specialists of Inwood three times. Simply put, they are the best. They make you feel like you have family in the business. Their work is top notch and they make what could be an unpleasant process as easy as possible. I wouldnt go anywhere else.
Review №4
2022-04-22This is a family owned business and they really treat you like family, while my vehicle was there I received call from Rich keeping me posted on the updates, they did fantastic job, I even got a sample of my paint to get home with me.
Review №5
2017-12-22Richie and his sons are the best of the best they always treat me like family, got into 2 Accident and was Stressed out, and Richie took care of all the Insurance paperwork for me just look at the before and after. Perfection
Review №6
2021-12-01Rich and his staff are extremely professional helpful and honest. The work is impeccable and the price was even better. Hands down if you are in need of auto body care this is your shop!
Review №7
2021-02-26Rich and his team were absolutely amazing. He made me feel more like a friend than a customer. Furthermore, the work that he did on my car was absolutely impeccable! I highly recommend his services, you will not be disappointed and he will explain everything to you thoroughly.
Review №8
2020-11-01I had an accident one morning two weeks ago and I was distraught. I called this business because I was given their number on a prior visit. Richie advised me to bring the vehicle to the shop. While I was there he provided me a private place to call my insurance. He explained the entire process letting me know what to expect. He told me the vehicle was going to take two weeks to be fully repaired and restored. Richie was instrumental in getting me a discounted rental to use until my vehicle was ready. As specified the vehicle was completed in two weeks. The job done on the car was exceptional. The car was restored to manufacturer standard. When I pick up the car there was a nice little purse with little personal effects to help keep me safe from COVID. I would recommend this business to family and friends without hesitation.
Review №9
2020-07-09I have used Richie and his crew several times over the past few years and the experience from initial drop off thru pick up was great. They did it all, dealt with the insurance companies, got us a rentacar, kept us in the loop as to the progress and, of course, did exceptional work with the repairs. They are highly recommended.
Review №10
2020-03-05These guys are great. This family run business with father and sons working together should tell you the quality of people you are working with.The whole experience was easy. They set you up with a rental vehicle and fix your car perfectly.Would recommend to any family, friend or colleague.