Colonial Car Wash in Schenectady
Site: http://www.colonialcw.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–6PM
Colonial Car Wash in other cities:
Their team was great my car looks superb they politely moved my belongings so that they can do a detailed cleaning and I appreciated it then on top of it all the added a spray to the interior of my vehicle. It was incredible. Its just amazing how something as simple as a car washing could change a mood but wow it did...
The staff is great. Their cleaning package selection is well priced. I recommend getting monthly membership, it is extremely cost effective. They do clean the interior of car, with a certain package purchase. Overall pleased with my experience and will come again.
Loved it!! Staff always does a really great job whether its just drying of your car or vacuuming the interior. Also the detailing service is A1.
I went there immediately after purchasing their unlimited was package for 30 days online. I arrived moments later, and even though my barcode had not arrived yet, they honored my purchase. The staff worked quickly and efficiently and above all were professional and courteous. I recommend this location to anyone looking for a good car dealer and car wash at an affordable price.
Getting the Subaru cleaned and waxed professionally hardworking staff that take pride in their work 5 star rating I highly recommend this place
Did a poor job of cleaning. Had to call the employees back because they missed places, then having said that the stains won’t come off. However, I was easily able to remove them with a wipe. On top of that they did not return my floor mat after having taken it out, I only noticed after I reached my home. My first and last time going to colonial car wash.
The interior clean was OKAY but the carpet clean was not worth it. I came home and cleaned the missing areas myself , felt disappointed
I use the mid-range monthly carwash program. Always fast and easy to get on and out. The staff are awesome, will towel dry at the State St. location. We stopped by after a road trip and the front end guy took the extra time and sprayed bug remove all over the front of the truck to make sure it all came off. Best part is, I didnt even ask, he just did it. Excellent customer service. Highly recommend.
Does a pretty good job on my Escape. Rear of vehicle is always sort of a sore point for automatic car washes, dont care who runs it. I never have them towel dry though. I wipe down my own interior door jambs and frames. Still leave a couple bucks. I get one or two of their 3 month unlimited passes, ultimate exterior, for the wintertime. 2nd winter using them. Couple times a week pays for it, any more is bonus plus. No issues going through. Give them a go.
I used to be a big tipper here but the staff doesnt seem to be as attentive to detail as they used to. I have unlimited washes and thats very convenient and important to me but no matter how many people they have working on your car they never seem to try to get it dry like they used to. I had the inside done and my windshield was so streaked I had to redo it myself. A little care and attention could get this back up to a 5 star rating.
I have the reoccurring unlimited car wash plan and always have good results. You can save a good amount of money with that plan as opposed to paying for individual washes. I do wish they would do the door jams when drying my car. Hopefully they will consider adding it in.
Carpet was extremely dirty with soda stains and other liquids and generally very dirty. They got out some of the stains from when I bought the car. Just short of a miracle, definitely better than I expected for price.
Some nice tings getting the car fresh. Gotta get my Rosetta stone on 🙏🏿
I have a monthly plan... soo much cheaper to get the plan instead of paying per visit... I pull up the guy always remind me to put my vehicle in ‘neutral and no brakes’ (that may be because I forgot to put in Neutral 1 time ). When you first pull in they help guide you in and start spraying off your vehicle. I live in the country a little so I usually have bugs on the grill- they always take the time to spray with the bug stuff and they come off every time. At the end of the wash, they towel dry you off. I don’t have my interior cleaned as I like to do that myself. Out of the car washed in our area- they are priced better than the competition around and do a really good job.
I’ve been a good paying customer for over a year at this place but they just lost it. The car wash messes up your car leaving scratches on the side, the interior cleaning is horrible the windows get dirty and their all smudged I can’t see!! And on top of that don’t be surprised if you see something missing inside your car. I highly recommend going to the one in Rotterdam. I am very disappointed!!!
I paid for the automatic car wash and it stopped working before I could get my car in. There was nobody there so the only thing I could do was call and leave a voice mail. I left a few voice-mails and havent received a response and its been over a week.
The gentleman with the crazy beard was absolutely great with helping me sign up for the monthly unlimited wash. Answered all my questions promptly. I happened to get my car stuck in the mud and they were great with a quick scrub to make sure it was going to come right off. Great staff. Would recommend
$30 not worth it at all. Had to have them re-vacuum. Didn’t even open the back door, never wiped the interior. Horrible, could have gone to State Street Car Wash for $6 then vacuum myself and would have been satisfied. Lazy employees so sad. I deserve a refund
Best car wash in the area! The State Street location is my favorite bc I can get the interior done for only an extra $13 dollars. You can’t beat that! The car club is by far the best deal!
Always good service and you cannot beat the unlimited plan. You can have wax done and other custom things according to your liking. There is no other car wash I would go to
Great hard working associates at this location. I wont go to any other wash in the area. They always do an amazing job and are very thorough. Customer friendly and professional
Decent car wash but dont be surprised if youre missing something from inside of your car. Also, dont be surprised if youre missing a part from your car from the wash. I recommend touch free car washes.
You guys lost about 5 good paying customers thanks to one of youre employees. Sister payed for the whole inside of her car to be cleaned she specifically told them NOT TO GO IN THE TRUNK and they did and stole my sisters medicine. Shes service member for the military she has that medicine for a reason and they just steal it from her. thats a great way to show thanks for what shes done. this is the scummiest place in Schenectady bunch of low-lifes
Polite employees quick service and they are very detailed about what they do
Just like the place. They have friendly workers. That will towel dry your car on a basic wash. And you have options on getting your car detailed.
Great wash, well cared for facility, courteous staff, and hand drying make this stand out above their competition. Highly recommended.
I pulled into your establishment on Longwood Ave and State Street on March 21st 2017 at 6:50. A very nice rep came up an assisted me with picking the type of car wash package i wanted. So i go threw the carwash as the wash cycle ends i look for a bay to pull my car to so i can get towel dry and my the of inside of my car vacumed. A car is finishing up behind me so i have to move my vehicle. The other two drying bays towards the left were already taken. A worker directs me to pull forward so he can complete service. As soon as i shut the car of and get out of my vehicle another worker comes to tell the guy who jus started drying my car that i need to move my vehicle so the person behind me can get out. I happily comply and asked where do they want me to move. The gentleman points to the last drying bay and says park in front of the other car so now my car is outside the building in front of a bay were a car was. I thought to myself... hmm how will they vacuum the inside of my car maybe they have a portable vacume. So i get out my car again after parking. And i started to head for the bathroom. And another worker approaches me and proceeds to tell me in a rude manner that i need to move my car so the other car can get out. I laughed and said are you serious? You cant be? He said yes that car has to get out. So i was a little fed up at this point and asked for a manager. This same worked proceeds to ask if Im under the influence of drugs? I looked at him in amazement and said please go get youre manager. Manager comes out says hes the assistant manager. Turns out it was the same gentlemen that assisted me 1st time when i was selecting the type of carwash service i wanted. So i explained to him that these guys clearly dont know what there doing. Being that I had to move my car so much. So he tells me to please move my car from outside the 3rd bay 2nd bay inside. By this time 2nd bay was empty now so i had to back my car into the 2nd bay. So my cars is back inside now. I get out the car and finally they started to dry off my car and vacuum it out. I work in customer service I have to say one of team members was very very unprofessional. Talking to me like i choose to be passed around from bay to bay after already paying for full service. All in all the experience was a nightmare. I just gotten out of work all i wanted was to get my car washed and go home and cook my dinner. I will be sharing my experience by word of mouth. Oh yes my car left youre establishment at 7:02 so that means it took well over 10 minutes for my car to be complete. And that same worker that was nasty with me did a terrible job. Heres the pictures. You can clearly see dirt. I can do a better job for way less $$$. I have a 2 door coupe so you would think the wouldve done better. 😔😔
Since I started my membership with this location I had issues. I purchased the ultimate membership and shortly after decided to cancel due to the poor service, but my membership went through the next month. They lost my passenger side carpet, my bar code would not scan several times, and the employees are not friendly per the exception of the assistant manager. The last straw was going in on Saturday 11/3/18 and an employee by the name of Maurice became confrontational with me, over vacuuming my vehicle. I have never paid my money for a service and have been treated like I was a bother to someone. He got in my face, told me that I had to move my car, because I could not remove garbage from the vehicle in the vacuuming area. I stated that I was not aware of this, that I had only vacuumed my vehicle once before and no one said anything but there was no one waiting that if someone came I would move. I am a christian woman, and do not get in arguments with people. I say this because I said this to him in a very polite way and rather than changing his manner he stood there in a confrontational manner and I told him to leave that I did not want him working on my vehicle. None of the other employees there did anything to defend me. I felt verbally abused and in all honesty intimidated by his approached. I felt unsafe and disrespected. I was not going to complain, but was so shaken up that just the thought of him doing this to someone else made me call the manager. The manager Anthony came out and listened to what I had to say, but did not know what to do with the situation. Maurice continued being confrontational right in front of Anthony and at one point he had to tell him to back away. Anthony unfortunately did not know how to manage or control the situation. Even though he was friendly he is a very young person and did not appear to have the experience to know what to do in a situation like that. It seemed as if he himself was intimidated by Maurice. Anthony apologized for the situation and said that I should call his manager and let him know what happened. I did call the main office that Monday and spoke to Kasey and explained to her the situation. She was apologetic and took down my phone number in case Anthonys manager I believe she said Mike, wanted to speak to me. You would think that just as a courtesy he would give me a call, but I have not heard from anyone. I arrived home on this day shaking because I truly felt that Maurice was going to lose it and who could have stopped him from potentially attacking me physically. I decided to right this because today I drove by the business and saw Maurice at the establishment still fulfilling his job. I told Kasey that he was a business liability and any minute he could lash out at someone since its obvious that he can not control his anger. Thats on them if they want to take this liability, but I will never be a customer there again. Just by the way they handled this situation clearly communicates to me, that the customer is not a priority. Ironically it should be because you can not have a business without customers. To anyone reading this, be cautious when conducting business with this company.
Workers are friendly and attentive, the only negative thing is that when you pay extra to have the interior cleaned, if you own a SUV they dont clean past the back seat the cargo area is not included in the price.
Best full service car wash in schenectady, they will hand towel dry your car if the weather is nice and their unlimited wash club is affordable, car wash equipment has recently been upgraded to offer all the latest wash and dry equipment, detailing is offered here too and the staff is friendly.
First time coming to this place the car wash is alright it’s not bad but the interior cleaning my car really isn’t cleaned after the employees leave the windows in my car looking dirty and all smudged to where I can’t really see and the dashboard doesn’t get cleaned it’s still dusty.
Absolutely Horrible Service, disrespectful and unprofessional. Although I’ve been here plenty of times and tried to give them one last chance to keep me from going to Hoffman in Colonie, they blew it. I can’t believe the Black kid with the really bad attitude actually yelled at me that I was in the “wrong lane, your ticket tells you where to” I’m like Huh? The white kid in the beginning never said what lane to go to, so this place can go to hell.. never again. I called the number and of course it’s an answering machine.
Never got a call back after calling 2xs to get a schedule appoint for my car to get wash.I put one star, but I really want to put no 🌟
This is the only place where I’ll get my car washed. The staff is awesome and my car always looks like new afterwards.
Very pricy unless you buy the monthly pass and go 4+ times a month. Also they need to install a water purifier for final rinse. The blow dry is not great and anything missed during hand dry leaves hard water spots.
Wiping services not good. Workers are not very good at making sure the water has been wiped off as much as possible especially for the price they charge.
I WISH I COULD PUT NO STARS BECAUSE I WILL NEVER GO TO THIS PLACE AGAIN. I WENT THERE TODAT AT 11:00 AM AND THE PERSON RUNNING THE FRONT CAME OUT AND HELPED ME AND MY HUSBAND GO OVER THE DIFFERENT OPTIONS AND WHICH WOULD BE BEST FOR OUR CAR. WE DECIDED TO GET THE ULTIMATE WASH AND INTERIOR CLEANING. WHEN MY CAR WAS GETTING THE INTERIOR CLEANED ONE OF THE EMPLOYEES WENT INTO MY GLOVE COMPARTMENT(WHICH THEY ARE NOT SUPPOSED TO DO) AND STOLE FROM ME. I HAVE NEVER BEEN DISRESPECTED IN MY LIFE. I HOPE IF YOU GO THERE DO NOT LET THEM CLEAN THE INSIDE BECAUSE THEY CAN NOT BE TRUSTED. I LEFT A LARGE TIP FOR THEM BECAUSE I THOUGHT HAVING MORE THAN 2 PEOPLE CLEAN MY CAR WAS A NICE THING ONLY TO FIND OUT THAT THE EXTRA STAFF THERE TO ROB ME. I EVEN THOUGHT ABOUT SIGNING UP FOR THE MONTHLY PLAN BEFORE THE INCIDENT HAPPEN. THE CAR WASH IS GOOD AND SOME OF THE PEOPLE ARE NICE BUT AFTER THIS I WILL NEVER TRUST TO SPEND MY MONEY HERE AGAIN.
Decent car wash. The description of how well and what gets cleaned is very different from what you get most of the time.
I paid 30 bucks to have my car vacuumed and washed...car was dirty and salt was still on it...someone used a towl supposed to be used on dashboard (armoral) on inside of windsheild...very pisses
I get my truck washed here all the time and the good thing if my truck didnt come out to my liking their willing to do it all over.
The guys were working real hard, but as a well oiled machine. If they had an ATM, I could have tipped the young man. Nicely done gentlemen.
I definitely recommend it they do a great job
Absolutely disappointed in the job done after paying for an inside out job . The dash had a d ad fly on it after they told me it was done wth ? To pay $27 dollars and they don’t even do the job right . I put a tip in the ammo box as well . Very very disappointed!!!!!
Great car wash with hand towel dry. The unlimited wash is a really good deal .
Best wash around, come here after youve tried the rest. You wont be dissatisfied. Hand dryed at the end tops it off!
Great service from employees and wonderful job cleaning my car.
The staff doing the interior cleaning is always polite and does a great job!
Good place to get your car wash and clean inside
No free vacuum
The only thing I dont like of this place is that they dont have free self vacuum.
First-time customer went in the wrong area a rude employee made me reverse down a long alleyway onto State Street instead of letting me finish pulling through i didnt even stay and spend my money the guy with the big white beard was really rude I will be doing all my business on the Altamont Ave location
The car wash on Rt 5 does detailing.
Never gets my truck entirely clean, hours are not convenient, randomly closed.
The one on Altamont Ave had the worst customer service I ever experienced ever.
They will scratch your car and hide away from you and never fix it after they said they would.
I like how my car looks, and the people are very friendly
Got my monthly pass ~ clean car is a gd car!
Bad day when I went..supervisor was trying to make good tho.
I love the experience, new equipment, friendly service, towel dry. Less money then Hoffman.
Good wash everyone was working fast and efficiently
Just a literal stop through, they were super quick
Nice place to get your car washed
First time I went there for detailing. Pleased with results.
Vacuums dont work well at all. Dont waste your money
I always get attitude from a certain young man and he constantly gives me dirty looks so Im planning on going else where.
They do a good job cleaning inside and out.
Always quick and easy. Love my unlimited plan.
Good service and they take cash lol
Great service
Great place, always fast and good
Fast n easy - good service
Wash and go and no self service vacuum.
Free vacuum with car wash.
Please do not go to this place.
Not bad
Typical car wash
Great service. Quick!
Excellent job
Awesome
Not fun
Quick, easy carwash.
Great wash
Good
Was ok service
Good service
I like it.
Clean car
Total reviews rating 3.9
97 Reviews for Colonial Car Wash 2023:
Review №1
2022-08-08Their detail services are great. We had our SUV carpets shampooed , they did a nice job and it was done on time. I’ve also had our last SUV detailed inside and out a few years ago and had the same experience. Reasonable prices and a good job. Recommended, thanks!
Review №2
2022-08-07I brought my car in for detailing about a week ago. The results were excellent. The interior is extremely clean. My trunk was a mess with Christmas tree pine needles. Not one needle remains. I will be back. Thank you for your meticulous work!
Review №3
2022-08-10This was the best auto detail I ever had.They did a great job and their price for the full detail is very reasonable.I was in the waiting room and was able to watch. Odesh and his cowarkers attention to detail (no pun intended) was second to none. The car looks like new inside and out.
Review №4
2022-06-24One of the towel dryers noticed our car wasnt clean after going through and called the manager over and sent us through again and scrubbed the front for us to get rid of all the bugs. Great service!
Review №5
2022-03-18If you want your car scratched to hell bring it here. I tried this location this afternoon and ended with scratches on both sides of my car. The right side is worse then the left. There were no scratches before going through the automated car wash. If you want to screw up your paint take it here!
Review №6
2022-07-14They will not answer their phone. Web site doesnt explaine what level of detail your buying (whats included in services.) Car doesnt always come out clean and there is a horrible smell while going though.
Review №7
2022-02-16SCRATCHED MY VAN BAD EVERY TIME AT EVERY LOCATION!! At first I thought it may be just one location that was leaving scratches but Ive been to a couple locations and its the same thing. Also the wash isnt great and I bought the most expensive one. Only reason I gave a 2 star is because its not a bad price but you get what you pay for .
Review №8
2022-02-11We got a 20 dollar deluxe wash while running errands. When we got to our next stop we had large scuff marks and scratches all over the right side of our car that were not there previously. After posting pictures to social media, we had numerous people tell us theyve had a similar experience.Will not only never go here again, but I will make sure everyone I know locally knows that this place has a habit of damaging cars.
Review №9
2021-12-11Used to be a top notch establishment that did a great job. Over the past 6 months service and quality has been non existent. As a member you pay a monthly fee allowing you to have unlimited washes. Ive been a member for years and never had any issues until this past summer. A few times you would arrive only to find out they were unable to perform full inside and out service due to staffing. Understandable when this occurs here and there but this went on for almost half the year. To make matters worse absolutely no attempt was made to compensate members due to this inconvenience. Then to add insult to injury they raised the monthly fee 2 months ago. Unbelievable that they were not fulfilling their terms of the contract and then had the audacity to raise the monthly fee for a contract they were failing to execute. Terrible business establishment being run into the ground without a care or concern for the customer. Stay far away from this place, they will rip you off in your face without remorse!!!
Review №10
2022-01-02They always do a great job, ask for Brian for a detail, he has done my car and my husbands a couple different times in the past couple of years and he always does a great job! They are very professional and polite… I recommend them to all my family and friends!