When youre a business owner and your laptop fails, youre entire world comes to a halt. Thank goodness for Gails professionalism and computer knowledge, she got me back up and running in less than 48 hours. My laptop is now running like its brand new. Dont go anywhere else but the Computer Doc. Beyond grateful!
My computer was hacked over the weekend and I got scammed. Upset and shaken to the core, I called Gail and she stayed on the phone as I drove to her shop. She was so kind and patient and assured me she would clean up and organize my computer and .....she did! She even put extra protections and gave me printed directions for how to do weekly/routine updates. A 5 Star rating isnt enough...I give her a million Gold Stars for her kindness, patience and professionalism! Gail is my new Go to gal for all things computer!
It is so, so nice to have my computer doc be such a capable person.....Such a relief to know it will come back fixed....She is very thorough and quite knowledgeable..... How I wish I had found her years ago....
Gail is a lifesaver. My sons laptop died and he needed documents off the hard drive for school. I called Gail and she was able to take a look at the laptop that same day. My son and I had tried all kind of online fixes, the screen was black, nothing worked, but Gail knew within minutes the problem was a bad motherboard. She was able to remove the hard, copy over the documents to a flash drive and save the day, all in almost no time. He has all the documents, in an unbelievably quick time, and she did this all for a very reasonable fee. It is so hard to find this level of professionalism and customer service any more. Thank you Gail, you are the best.
Amazing is an under-statement when it comes to Gail, and her work. She ABSOLUTELY is the best. Quick, Efficient, Very Responsive and a down to earth person. Took my computer to her for a cleaning of the interior and exterior, and it looks completely brand new. She even tuned the computer up for me. Will DEFINITELY be going back to her for my computer needs. Thanks again Gail!
Gail is awesome. She has late hours and got my computer in that evening. She didnt try to sell me any upgrades or gouge me with high prices. She just simply fixes my computer and had it ready the next day. You can tell she loves her job. Highly recommended.
Gail was professional and extremely knowledgeable. My email was hacked and I was totally traumatized. She systematically went through my laptop to clean it and make sure it was safe to use. I definitely would recommend her services to anyone.
I used Gail’s services after hearing a glowing review from a good friend. My experience was equally positive. My laptop operates much faster, and that had been my presenting problem. Gail advised me not to put any more money into the laptop (money she could have earned in the future), and rather advised that she would make suggestions in the future regarding a replacement purchase. I am delighted.
Dropped my laptop, Gail fixed and upgraded it in one day. Great service!
Wouldn’t think of going anywhere else; Gail is knowledgeable, accommodating, and truly cares about providing nothing less than exceptional service. I found out about this business from a friend who is a very critical and discerning local businessperson and I’ve been extremely pleased from my first contact about 6 years ago. Knowing that over time I will need help with the inevitable computer questions and problems, having one source I can trust and rely on makes any computer issue easy to resolve. Many thanks to Gail for being so conscientious and caring.
Gail is amazing! Every time I’ve had an issue she gets me in right away, her work is impeccable, I’ve never had any returns on her repairs and have been with her since she started in 2002! I’ve brought the worst computer issues to her and have never lost one single file. She is friendly, professional, FAST and affordable!!!
Very satisfied. Quick turnaround time. Had my computer back in less than 24 hours. Would recommend for any computer repair. I definitely found the right company to go to when I have any computer issues. Prices were very reasonable.
My daughter was the victim of hackers. I took her computer to Gail to be cleaned. Not only was it quick, but she quoted a price and thats what it was! I have been to other computer repair stores, and its a flat fee just to walk in the door. Repairs are in addition to that. Thank you Gail at Computer Doc.. You havent seen the last of us! I will recommend you to everyone!!
Professional, prompt, reasonable price, personable. Gail quickly handled my laptop problem - something I had been putting off for far too long. I will definitely go to her with any computer issues I have in the future!
Gail turned up my laptop on almost a moments notice. She also included a list of procedures that will keep my machine humming. Thanks Gail. It was a pleasure doing business with you!
I have had the pleasure to work with Gail for many years now for all my computer and software needs. ‘Computer Doc’s’ responsiveness is excellent! Whether it’s first thing in the morning or late at night. She’s one call away to help me with all my troubles. Wouldn’t go anywhere else!Thanks Gail!
I have been going to The Computer Doc almost since the opening of the business and each and every time, I get the best personal and professional service I could hope for. The owner certainly knows her business and has always been able to help solve my computer problems. You cant go wrong if you go to The Computer Doc!
Computer Doc services are top quality driven by owner Gail Piazza. She is very attentive to every aspect needed, from setting up your computer to ridding of a virus, or simply hooking of your printer. Computer Doc has servicing my computers for over ten years. There’s no other place that I trust. Computer Doc is the place!
Dear Gail,Thank You!Over six (6) weeks ago we purchased a new wireless router, yet to be installed due to unknown issues. During this time, we have engaged the router support system, a current tech support system, our internet provider technical support – all to no avail. Again, multiple technical companies and experts have attempted to resolve this issue.Beyond exasperated, we reached out to you via email and you responded within 24 hours acknowledging the reported issue and your willingness to evaluate – even the prospect of having to make an on-site visit out of your geographic location.Today, within an hour, you completely resolved the issue, performed successful installation, and even adapted the computer’s Start shell for ease of viewing.We are grateful for your superior skills, and certainly for your integrity.Looking forward to a long partnership. Having your expertise and access to discuss any opportunities and needs as they arise is such a relief.Once again, thank you so much.
I found Computer Doc through the recommendation of another satisfied customer. She diagnosed the problem with the rapidly failing hard drive on my ‘old faithful ‘ laptop, saved all the files, guided me through a knowledgeable purchase of a new unit, then performed the set up and data transfer from my very full old files to the new system. Quick, friendly, cheerful service and patience in guiding a user who didn’t speak much ‘computerese’. Very reasonable price.
I am blown away that Gail could fix my desktop that i couldnt even log into in less than 48 hours and for a price i would pay 4 times over. She didnt just remove all the issues from my computer but she tuned it up for me and gave me weekly maintanance programs to run.Top notch service. I wouldnt ever go to anyone else.
Absolutely wonderful!!! Knowledgeable, prompt, and kind. Definitely my “go to” when the need arises. Couldn’t ask for a more courteous and professional experience. Hands down the best place to go for all of your computer needs. Thank you, again!
An excellent experience . Gail is very knowledgeable, friendly and accommodating. Found the problem, did upgrades and made sure everything was right within 1 day. Cant recommend her more !
I called just to ask a couple of questions, and she is very kind and knowledgeable! She doesn’t charge to estimate how much the job will cost, and she knows what she’s doing! Will definitely be going to her for all of my needs with my laptop.
Computer Doc ROCKS!! They were quick, efficient, and resolved all of my problems within a day and a half! Save data off a hard drive, migrate to a new computer, you name it. Very professional and highly recommended.
Wonderful service, would call again anytime I have a problem. Thanks Gail
Awesome Wonderful service had parts needed in stock and fixed my laptop quick. Got me out of a bind. Couldnt ask for any better!! Totally recommend computer doc
I found Computer Doc to be reasonably priced with a fast turn around time. Very friendly and professional service! We were lucky to have found her!
Gail kept me in the loop through the entire process of installation and pricing was clear and more than fair. Computer Doc is the way to go!
Computer Doc did a great job at fixing my computer! I highly recommend her!
I truly can’t thank Gail enough, she absolutely saved me and I wouldn’t go anywhere else, highly recommend!!
Fixed my computer very quickly. Great customer service. Knows her stuff!
This woman is a computer god, she can figure anything out. I highly recommend taking your computer to her.
Amazing personal service. My computer came back better than new. Highly recommend!
Great job done for a reasonable price. I got great advice and will use this service again.
Awesome, worth the time and effort. Highly recommended to anyone else that I know. Had it back the same day. Thanks
Great service and fast. Thank you Gail !