Congers Collision, Inc. Auto Body Shop in Congers
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Congers, Rockland County, New York, US
Site: http://www.congerscollision.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
They did an amazing job thank you for taking care of my car and Insurance
My vehicle was involved an accident. Customer service was outstanding. Although there was supply issues , Luigi was was very informative and kept me up to speed and I couldn’t even tell that my car was even involved in a crash. Highly recommended
These were the kindest people Ive dealt with. They were honest and up front about everything. They are now my go to place!
I actually got linked up with Nick via the AAA app, and I could not be happier. They came to my house for a dead battery and were on time, super nice and explained everything they were doing.I am new to New City and it is good to know there is an auto place that I can use going forward 😃
After I hit a huge pot hole and damage my suspension and wheels, I was stranded right outside PA!! I was told by someone to contact and use Congers Collision for towing and repairs. I gave James a call and he took the job in seconds. He drove all the way down from Rockland county to Trenton NJ to pick me up and safely towed my baby back to his shop and then brought me home. Since I had Allstate and he is an Allstate insurance shop, he reassured me he will be taking care of the whole write up from start to end. Now, I was worried that any shop will be able to take care of my BMW since it is with a signature color Sepang Bronze Metallic. I hoping he will be able to fix my car without any issues and he sure did. He was able to locate the extremely hard parts in a timely fashion and did some touch ups to the paint of my car. One of main concerns was matching my paint but they reassured me that they will have no issues matching the unique paint on my car with the state of the art machines they have. The paint came out flawlessly. I was so happy for James and the team. Since then I got two cars fix by James. You will not go wrong going to Congers Collision
Staff are all friendly and accommodating. Rich is the consummate gentleman and commiserate with all his customers and truly cares when one suffers from a misfortune. His work is immaculate. His pricing is best in the county. He will work with insurance claims and optimize your coverage and will expedite the process so that you get car your back in the shortest time possible. Five stars
Have been bringing my cars here for few years now. These guys are very professional. The place is very organized. Richie went out of his way to take care of me. Highly recommended.
I’ve been using Congers Collision for both my personal and business needs for over five years.. their paint jobs are top quality and their service is always professional. I wouldn’t recommend any other body shop or towing outfit over them. The owner is very involved in his business and provides excellent quality control, I could not be more satisfied!
Horrible ! They Lost my engine cap and put a bag over it. Wasn’t till I went to get my oil changed with my own mechanic that they informed me !!! Very unprofessional
I brought my car over to Congress collision thinking it was a minor thing that had to do with suspension. It turned out to be a lot bigger job than I expected. I worked with the owner james and Joey they were very helpful they gave me a such a good price. The whole experience with them was really easy and all their mechanics are top notch. They even showed me pictures of the whole process and how they went the extra mile for me I would recommend them to anybody: 10 ⭐️
Congers Collision has always been there in my time if need whether it’s a tow or you need work done to your car I feel confident dropping my car off there knowing they will be fair and straight forward. James and his crew do a great job and is always a pleasure dealing with congers collision.
HIGHLY PROFESSIONAL!!! BEST SERVICE IN THE AREA!!!! HIGHLY RECOMMEND !!!!! I’ve used this service many times. Never disappointed!!!
Super accommodating, professional, and they do great work. I got my car back in great shape after a repair.
Huge thanks to Jimmy and Richie and the rest of the congers crew!! Thank you guys for awesome work and working with me and getting my car done in a timely manner. They picked me up all the way in the Bronx and brought my car (that was in an accident) to their shop. They got me in a rental that day!! Guys, thank you all so much appreciate all your hard work and dedication!! Highly Recommended!!
My beloved car wouldn’t start so I called AAA and they sent Nick from Congers Collision. He was great!! He jumpstarted my car, tested and replaced the battery and even checked the tire pressure. As a new car owner I really appreciated the time he spent answering all of my questions. He was very thorough and made sure everything was safe and running smoothly, all with a positive attitude. I hope my car never breaks down again, but if it does I feel confident calling Nick at Congers Collision. Thanks for great service!
Rich and the staff at Congers Collision have taken care of me more times than I can count. They provide higher quality service with an exceptionally knowledgeable staff who will sit down and walk me through any and all issues I have. They are always willing to work with me in deciding the best parts and service for my vehicle, they offer fair and very reasonable pricing, and I never feel like I’m being sold something I don’t actually need. They’re the only shop I take my car too these days and I don’t see that changing anytime soon.
I was in an accident and Congers Collusion repaired my car to show room condition. They communicated with tow company ,car rental company and insurance company and kept me in the repair loop. They made a bad accident a bearable situation I recommend this business
Excellent service would go back without a problem . Jimmy and Richie wonderful.
Around 3am I was stuck with a flat tire no spare because it’s a 15 Bmw m3 on the highway exit 13s state troopers called congers collision came right to my rescue towed my car promised me I’ll be taken care of. Was a bit sketchy at first but at 8:30 as soon as the shop was opened I got a call saying my car was all ready to hit the road again as promised. Don’t hesitate to use their services! Very professional and reliable! Trust Neil and staff as there such great people! I also love that they’re 24/7!
Deer hit car, they fellas did an amazing job with all obstacles thrown their way.
Thank you for your prompt and professional service when assisting my daughter unlock her car.
A1+ service and personnel! Very nice people!
Everyone was professional & Richie went out of his way to take care of me. They made sure my car looked great and even went the extra mile to clean out the inside of my well used minivan. I couldnt be happier with their services.
Very professional and meticulous shop. They cover everything that you could possibly need. I’ve been there several times.
Excellent excellent excellent body work! They take the time to do everything properly, worked with my insurance who did not want to put original parts on my vehicle and I did not want cheap aftermarket parts. They even covered the cost on 2 original pieces the insurance would not pay for. I am beyond happy. Car was completely waxed and detailed for me at no cost as well. Highly Recommended if ever in an accident
Everyone is so nice and helpful. They made a difficult situation bearable.
Nothing less than Perfection! I have to tell you from customer service to workmanship Congers Collision delivers on both ends. James, Rich and the rest of the team made the process so seamless and got me back into my car in a jiffy. Showroom condition is the only way to describe what my car look like on delivery, bravo 👏🏾 . I highly recommend them as they are truly Rocklands premier Auto Body repair shop!
Very satisfied with service. Tank you Rich
My car broke down about a mile from Congers Collision so I had it towed there since it was close by. I had never done business with them before but went into this blindly, hoping for the best and wow, was I pleasantly surprised. From the very first phone conversation with Joe I felt confident that my car was in great hands and that I had made the right decision. Joe kept in constant communication with me about the status of my car which I greatly appreciated. The car had a difficult diagnosis that even BMW couldn’t find a few months earlier when I brought it in for a particle error message. BMW electronics systems have a reputation for being difficult but Joe refused to give up. They even asked permission to keep my car a day longer so they could have more time driving my car to try to recreate the initial problem. They were concerned that if they couldn’t find the problem they didn’t want me to break down again, especially somewhere alone and without a cell signal. I can’t tell you how much I appreciated their concern. They finally diagnosed the problem, made the repair and my car was returned to me and left me feeling confident and secure that I could continue driving without concern. For as long as I own this car I will not return to my BMW dealer for service, I will return to Congers Collision for any future repairs. I can’t thank Joe and the team enough for their world class service!
My SUV would not start. I contacted AAA and my roadside assistant Nick was dispatched. He kept me updated on when he would arrive for service. His phone etiquette was very pleasant and his arrival was very prompt. Nick handled the situation in a courteous and professional manner. He took the time to answer any and all of my questions in a thorough fashion. Thank you Nick and Congers Collision
In an industry that is hard to find an honest shop, James and His staff at Congers excels!I have used them multiple of times and each time received professional workmanship at an excellent price. I cannot recommend them highly enough!
They were excellent. Told me to just come by in the morning for an NY state inspection, I did and they took care of me immediately. I was in and out in less than 20 minutes! Seeing customers coming in and out while I waited, I could tell they really care about their customers, including offering to give one a ride back home. As a doctor, it means a lot to me when I see everyone properly following Covid-19 protocols. Everyone was wearing a mask at all times and plenty of hand sanitizer around. I certainly intend on returning in the future (if/when needed!)
My car was wrecked in an unfortunate snow related incident. Congers not only towed my vehicle but were concerned with my well being. They are an Allstate star repair shop and made everything flow smoothly. They provided me with updates and walked me through the process. My car was ready before the expected time and would highly recommend Congers collision.
Very fast turn around paint body work mechanic work and towing all done in house couldnt be easier
Rich and the team are very nice. Rich was extremely helpful, got my car done quickly. thanks again
Brought my GTR in for some bodywork and they did an amazing job! Highly recommend
I already left this same review on yelp - but I want to make sure everyone knows how great Congers Collision and Billy are so I think it best to post it here too! This was the absolute best towing experience I have ever had. The tow arrived within 30 minutes which was exactly the time I was told by the dispatcher, which was good, but not what made the experience great. Billy the tow truck operator was fantastic. He is extremely friendly, and very helpful. He had my car on the flatbed in under 2 minutes of arrival, and in the cab we had a great conversation on the way to our destination. When explaining the payment options he was clear and concise, and made sure helped explain the claim submission associated with roadside assistance before he left. You could tell Billy really liked helping people, and took pride in his job, his reputation, and the name of the company he worked for. He is a true brand ambassador for Congers Collision & Towing, and if I was the owner I would be thrilled to have such a fantastic representative bearing my flag (Ill be sure to call James in the morning to let him know). - James F
Arrived in 6 minutes after calling. My car would not start. The battery was very low. The very nice gentleman jumped the car it started and he waited a little while to make sure the battery was taking a charge and that I did not need a new one. He also told me to drive the car at least 30 minutes. Very happy with my experience. Thanks.
James, the owner of Congers Collision, was very friendly, helpful, professional and was able to get my car towed quickly! I definitely recommend Congers Collision and will be using them again (though I hope I never need another tow)!
I went to Congers Collision based off a recommendation and it was the BEST decision I made. I had never been here before, but from the moment I walked through their doors I was treated like a had been a customer for the past 30 years. Neil took care of my car issue and he was awesome! He was honest, walked me through everything step by step, and was in constant communication with me. By the time my car was fixed I couldn’t have been more happy with the service and my car came out great. Thank you Neil and Congers Collision!
Very helpful, great work, fair pricing
I was in quite a bind with all three of my cars needing things done and having no where to go barring my old mechanic had just retired. I was told congers collision was the best and that’s a total understatement. They did 2 inspections, an oil change, a tire plug, and a new battery all in one day with out question. Everyone there is so kind and personable. I felt like a knew them all for years going in and out to swap my cars. I’ll never go to another shop again. These guys are absolutely wonderful!
Congers Collision has truly been a one stop shop for me and my family going on about 5 years. Everything from a simple oil change to a major collision and even during the unfortunate loss of a few cars through out the family, they have been by our side.Nothing can inconvenience your life more than a broken down car or an accident. Congers Collision has always put us at ease with whatever situation we were in by keeping us informed daily and detailing our options with honest cost effective solutions to get us back on the road. They gave us confidence in our unfortunate circumstances that we were in good hands.Year after year no matter how much volume this shop seems to accrue they still manage to provide quality and timely service over and over. I commend the owner, front desk personnel, managers, and tow trucks operators for always remaining professional, patient, courtesy and proficient in all aspects of their work!Thank you Congers Collision!
Congers Collision is my go to shop! The staff is professional, they work fast, and they are always able to give me exceptional customer service. The shop itself is very well kept and the waiting area is welcoming. Above all, the prices are fair and I know I’m getting my money’s worth anytime work is needed! I highly recommend this shop to anyone in the area!
Everyone’s super friendly and very professional! I have been bringing my car here for all my car needs and they always go above and beyond to make sure that their customers are happy and taken care of, my dad had an accident and his car needed some body work and they did an amazing job repairing what needed to be repaired! My dad was super happy and pleased with the amazing job they did on his car!! I highly recommend them! They are simply the best in Rockland county. This is definitely the place where you can go, leave your car and be 100% certain that they will take great care of it. They are definitely my #1 and favorite body shop.
I had a problem with my battery so I placed an emergency call (AAA) when Nick from Congers Collision arrived within the hour. Nick was polite, calm, very professional and knowledgeable as he tackled the battery problem. Nick knew just what to do! I appreciated the technical skills Nick has, and he even shared exactly what I should do if that same situation came about in the future. Thank you Nick and Congers Collision! Great service; your info will stay in my contacts! M. Brown
Nick arrived in less than 20 minutes from when I requested roadside assistance and quickly jump started the car and performed a diagnostic on the battery. He wore his mask the entire time, was knowledgeable, efficient and respectful. I would absolutely recommend Nick and Congers Collision.
Professional, courteous and informative. Kept us up to date on the progress and work being done. They will get all and any future work from us both personally and business wise!
I had to call AAA for a battery issue. They got Congers Collision to come out. Nick came to help. He was extremely courteous and respectful, arrived exceptionally fast. He got me up and running! He gave clear and concise directions on how to proceed and everything worked out great. Thanks Nick and Congers Collision!
Everyone Ive worked with has been very professional and I am impressed by the good value for great service.
Long over due review. Waited passed pick up time, expensive, tower was lazy, and I spoke to mark about this issue, he was rude and dismissive.
I brought my 2017 jeep compass in for brakes and rotors. Was very satisfied with the service and work done to car. Would recommend anybody to bring there car for service.
You wont find a better all around shop. Extremely personable staff.
I wound up making the mistake of backing my car into something. Without hesitation one of my good friends said to go to Congers Collision and speak with James. I drove the car over there and the entire staff was very welcoming and friendly. He took all my info down and even offered me a ride back. It was dropped off on a Friday. I had asked about how long it would take to repair as who wants to be without a car, really?... he said should be done middle of next week. - Well the weekend went by, and Monday came... - by MONDAY EVENING I had already gotten a call saying the car was ready for pickup. Once i got there it had looked as if I never did any damage. It was absolutely PERFECT. I cannot thank the staff enough for doing such an amazing & professional job. I would recommend to everyone that their cars should be brought there.
I must say the towing experience I had with Congers Collision was outstanding! They arrived quickly and got me to my destination in a timely fashion. I have never actually been in a tow truck so I was surprised to see how clean it was inside and well maintained. Wouldnt go anywhere else after the service I received today!
I needed a bumper replaced due to a fender bender. The work was excellent, service was amazing, all calls were answered promptly, and all at a good price. Rich was so courteous and professional from beginning to end. Everything was taken care of quickly and efficiently. Could not have had a better experience and would definitely use again if needed.
Nick was wonderful. He was courteous, professional and knowledgeable. Thank you for great service. He installed a new battery into my vehicle and was very respectful about all my concerns. Thank you.
MARK was an amazing technician that came out with AAA assistance. He came within 10 minutes and was able to resolve my situation AMAZINGLY! He went above and beyond and is such a wonderful asset to this company. Thank you Mark for all your efforts and having a great sense of humor while efficiently getting the job done.Bravo!!!!!! Next time I need assistance for AAA or a friend in need needs congers collision, I am going to be requesting Mark and referring him to all family and friends!
We had to have a car jump-started today so we called AAA and within 30 minutes Congers Collision showed up to take care of it. The driver/mechanic, Chris, was incredibly courteous so I just wanted to give a shout-out to let them know it was very much appreciated. I would now go out of my way to use them and recommend to others. I also posted on Facebook.
Richie and all his team excellent workers, personable caring and veryBest at their job. My car looks brand new in spite of the damage done.God bless you all! Great fully. Sister Agatha
I have been coming to Congers collision since its opening in 2014 and have not had a single issue with the service. James and his qualified crew take care of their customers as if they are family. They will settle for nothing less than the best quality service and parts for your vehicle. Always proficient in their work and I get a call to pick up my car EARLIER than expected. 10/10 would recommend to anyone in the Hudson valley area.
Super friendly, quick to set up appointment. The repair was perfect, highly recommended.
Great place! Amazing workers! I had to fix the whole right side of my car and frontrear bumpers before returning my lease. Made my car look brand new had it back in my possession same week! Detailed and all looked so good didnt wanna return it! Def referring all my family and friends and you should too!!!
Both times Congers Collision has come to my rescue the tow truck drivers have been fast, friendly, and professional. My wait time was less than half of what AAA quoted, which delighted me tremendously. Thanks for great service!!
Congers Collision is the BEST!!! Got stuck today and had my kids in the car. Congers Collision was there literally within minutes! Billy was great and had us safely back on the road quickly. Highly recommend Congers Collision for any auto needs!!
I needed a bunch of work done on my 2010 Acura TL, brought the car in for estimate which was more then reasonable. They had me back on the road in 2 days of dropping it off and they even fixed some scratches on my front bumper while it was there . Great service and the staff was great..
Fast friendly service, very helpful receptionist was able to call ahead and ask questions about things I was unsure of and get all of my questions answered. Definitely recommend, especially since they are a great reputable local business.
They picked up my motorcycle from the freeway and when I went to pick it up from their storage. My motorcycle was damaged. I was informed that they had cameras on their trucks and that they may be able to figure out what happened by one of their employees. When I went into the office and asked for the owner I was told the owner wasnt there after explaining to one of the guys my issue. Then the guy went into the back and in came the owner (when I wouldnt just leave it since my motorcycle had additional damage that wasnt there when Id left it. However, I was told he wasnt there.) I was not blaming anyone, which I told the owner, but I needed to get to the bottom of what happened. The owner refused to even entertain the idea of looking at the camera to find out what may or may not have went wrong, but insisted that it wasnt his guys fault. Then after some back and forth conversation, me telling the owner Im not accusing them, but how could you just assume that it wasnt your guys fault. He then exclaimed that he picked it up himself. However, he was unwilling to look back at the camera, or even show it to me. My handle bars were twisted, and my front brake was leaking fluid. My mechanic who also picked up the motorcycle and towed it was pretty certain it happened from the driver (whoever he was, since the owner did not reveal himself as the driver and tried to make it seem as if he was vouching for his guy until I didnt just go away and take him at his word) ratcheting the motorcycle down. They have a contract with the State in that area to pick up vehicles that are left on the highway. I assume it doesnt matter to them because theyre going to get paid anyway. They have no actual business interaction with a customer directly so as far as theyre concerned, I assume its forget you. Its as simple as if you want your vehicle you HAVE to pay us. If I were a direct customer who called them for a tow, I bet I wouldve been treated much better. But who cares when you have the upper hand on someone? Its a shame.
I just recently picked up my car from having auto body repair, and I must take another chance to thank you guys as I am absolutely floored about the repair, and how genuinely nice Rich and James were. I moved to Rockland County about a year and half ago and was involved in accident about 2 weeks ago and was unsure how to go about it. My car was towed to a tow yard requested by police. Speaking with a co worker who spoke very highly of congers, as well as seeing them at an event at my children’s school, and seeing them recommended on many local Facebook groups, I decided to give them a shot. I first called Geico who wanted me to use another location but at my co workers insistence I called congers and asked them to help. They picked up the vehicle and paid for it at the tow yard, Rich was beyond wonderful and constantly called or texted me what was going on. He was also very very patient with me. I will admit I was very nervous being new and told by Geico what I had to do. He made sure he got the right parts for my car from the dealer and not cheap parts Geico asked for, he even went as far as to cover the difference on one part. When I went to pick the vehicle up, I was again astonished... I have never in my 50+ years seen such a nice auto shop in my life. If you have not gone by there I suggest you do. They saved me money on my end of the repair and were beyond nice to me. I can not thank you guys enough for all you did for me.
Friendly and knowledgeable. Definitely recommend
Despite the fact I have known Jimmy for two decades doesn’t change the fact he is a master of his craft.. even as teenagers jimmy was fixing cars and making them beautiful. Always a pleasure to work with Jimmy! The shop has done work on both of my cars and it’s always immaculate!
The gentlemen who came to help was 100% knowledgeable and able to help us start the car in a heart beat. Sent us text messages along the way with an eta and everything! Highly recommend
Excellent customer service, very friendly staff.
Everything about this business is great! The staff always keeps you informed about your vehicle. They do great quality work and very respectful. I highly recommend congers collision to anyone looking to get even the smallest of dings fixed ! They make the process of getting your vehicle fixed so easy and stress free. Thank you guys for everything !
This is a full service body shop providing quality workmanship at a fair price. I have (unfortunately) had the need for this service on two different occasions and will definitely use them again should the need arise (hope not).The shop seems to be approved by all the major insurance carriers and auto manufacturers and works seamlessly with insurance.
They never responded to a call on two separate occasions. Waited hours and hours and always the runaround. Would not recommend for any property management company. Dispatch obviously is not doing his job.
I would highly recommend Congers for both their towing and repair services.Towing was on time with good customer service. Repair pricing was reasonable and done in a timely manner.
The technician Congers Collusion sent out was polite and friendly. I needed a tow because my battery had died. He (Mark Davis) gave it a quick charge pulled my car out and onto the flatbed with no issues. Called me when he arrived at the dealership. If I ever need a tow I hope they send out Mark.
Called AAA for jump start. Congers Collision responded within the specified time. The technician was knowledgeable, thorough, and friendly. Highly recommended.
This was the first time I used Congers Collision and I am glad I did. I based my choice on word of mouth (neighbors& friends) and various online reviews. This place is a gem ! I was greeted and treated with respect and attention. The front desk receptionist/ the technicians/ the drivers are all aces. James , ( the owner) made sure all my needs were met. I will bring all my automotive repairs to Congers Collision in the future for all my cars. Work quality is impeccable. Thanks again to James & staff for a great experience. Thomas Noguera.....
Triple A sent Congers Collision when I had a dead battery. I was shocked when the truck pulled up in less than 15 minutes! The service person was pleasant and professional. I was on my way in no time and very happy with the service. Fastest response ever, from a joint effort by AAA and Congers Collision!
I had a flat tire and called AAA. They dispatched the call to Congers Collision. The person that came out was very timely, professional and got me on the road in a matter of minutes.I am very appreciative of the quality of their service and would recommend them to others without hesitation.
Richie very Friendly person and excellent service
James and the staff at Congers Collision are always incredibly helpful and easy to work with. Their pricing is very competitive, and not once had I felt that I was being misled or lied to. The entire shop is by far the cleanest automotive-related shop I have ever seen, literally. It is so clean that if I hadnt seen the huge sign outside, I would have never guessed that it was an auto body shop. I highly recommend bringing your vehicle(s) to Congers Collision!
An Accident is hard enough, But then to have it Total My Infiniti 😔 Congers Collision Made The process so easy dealing with my Insurance Company and putting me at peace.... Joey and The rest of the staff went out there way to be sure I was comfortable and understood Everything. I am completely satisfied and will return back... Thanks again!!!!
Very positive experience with Congers Collision. Technician prompt, knowledgeable & efficient. Pleasure doing business with you. Would recommend to others 👍
Not happy with it they are a mess thats what they did to my car instead of fix it and also I have a screw on my tire they dont know how to take a good care of your car so if you think sending your car to get fix over there think twice
You want someone professional?? that does the job right. You don’t have to comeback and say you forgot this or that. This is the best place. Jimmy, Richie the whole staff is the best!!!Don’t bother going anywhere else!!
I would like to thank congers collision for making my daughters accident a easy fix. From the tow truck driver who pulled her car off wall in middle of snow storm and kindly drove her home 7 miles out of way to the office staff that took care of her insurance claim with ease and took the stress off her i greatly appreciate it. And also final product was amazing. I will recomend congers collision to everyone i know. And once again thank you guys for all your help.
Excellent work on my peterbilt tractor, paint on my cab looks nicer then cars coming new from showroom
Called AAA for a tow, got a quick call back from facility and tow operator. Gentleman, was neat, pleasant and very knowledgeable. I really appreciate his great demeanor, it helped make the situation more tolerable. Thank you Congersn collision.
I find it very unprofessional that you are on the phone while customer in the truck. Not only is my car in your hand so is my life while you taking my car and myself to the drop off point. I had a young black kid with tattoos and a scar on his nose which I didnt even bother to ask for his name because I was already upset I had to be late for my appointment and my car was giving me issues. He was on his headphone having a conversation which is very unprofessional especially if you have a customer in your truck. Management should give extra training and prohibit their staff being on the phone while working especially their personal phone. Please educate them on this matter
Outstanding team there... Richie and James take great care of their clients! Went back to them 3 times now and the work is consistent and they are wonderful people to work with. Cant recommend them enough.
We had an accident while traveling home from visiting family on the New York State Thruway. The police had our vehicle picked up by congers Collision. We were wary and unsure what to do being we were so far from home. The driver was very nice and called the office that was closing soon to have them wait. The owner waited late, and even was able to get us a enterprise rental waiting for us as he had a relationship with the local branch. They were genuinely honest and concerned and made us feel much better after the accident. We had left the car with them for a repair and they spoke directly with a Geico adjuster who came the very next day. The Geico adjuster called me from their shop to discuss the repair and the adjuster rich immediately followed up. We were kept informed of all changes and the car came back completely detailed. I am not one to leave reviews, however I personally checked theirs prior to using them since I did not know them. With that being said, as most have said before the owner and rich I dealt with are super nice, and it’s an experience not like one you would normally get at an auto repair shop!
Very professional and understanding
Amazing and quick service. Customer service is cheerleader friendly. 10/10 would recommend
Congers Collision is the only place I will ever take my car for any kind of service it needs. The knowledge, experience, and courtesy demonstrated at all times by Richie and the staff are matched only by the superlative job they do. I highly recommend Congers Collision for all of your autos service needs!
Came in after a minor rear fender bender that left my bumper shifted, Joe at the front desk went out and inspected my car right away and had the body specialists repair it immediately. In and out in 15 minutes. I couldn’t be happier. Nice staff, quick service, and an A1 repair. Will definitely be back if I need service in the future.
I couldn’t be more pleased with the great customer service, fast turn around, and cost. I recommend Congers Collision to everyone!!!!
Davis was so kind as he helped tow my car to its exact location. Best customer service I’ve ever received.
They serviced our Bentley, and have done bodywork on our vehicles and we could not be happier with service and price.
A high quality auto body shop on all levels. Fast, friendly, knowledgeable as well as honest and fair. We all hope to find one of these traits in any establishment-youll quickly see youve found them all at Congers Collision.
Horrible experience and horrible business. Our car was illegally towed by this company. We tried speaking to them on the phone explaining the situation and provided them with proof. Not only was the receptionist rude she also hung up on us, and several other members of the complex where they illegally towed several cars that morning. They refused to hear it and held our vehicle. This just got worse because after reviewing local laws regarding towing we found that they also overcharged us for storage as well as their incorrect mileage calculation and winching. All this after refusing to accept the proof we had and doing the right thing. In a time like this where everyone is struggling they show just how little they care. Horrible business do not waste your time or money here. We will be taking legal action. They also forced us to arrive with payment in the form of cash only and would not accept anything else which is illegal especially when your business accepts credit and debit cards.The below response from the company further shows their lack of customer service. I had the proof in hand clearly showing that the management company they work for is not the management company for my complex who shares the parking lot. I brought proof they refused, I spoke with them on the phone they refused. You would think after you towed 16 cars and 14 of them had the same exact complaint to your company and the local police department they would take one minute to look at what the issue is and take the proper action. I was parked exactly where I was supposed to be as there was no notice, no signage, and not even a sign posted to the unit owners in MY HOA because there are separate HOA in the very large Condo and Townhome complex. If you bothered to listen or look at the proof that we had you would know. Or maybe if you tried calling the person that you have an illegal contract with you would have had a very clear answer, yet you chose to do the wrong thing. You just wanted the money and knowingly screwed us all over. No need to worry because I now have a google review response to add to the court documents that will be filed against you and the management company for negligence. We will be taking you to small claims court to recover our money all 14 unit owners who were wrongfully towed. You can continue to be nasty on the internet but you should save your energy for court. I have also contacted Help me Howard on the local news network so do expect this to be taken even further. And as for the claim that I posted twice, my neighbor posted after our conversation at 3 am because we were both still up researching what actions we can take, so thats your problem. I did however leave a separate yelp review. I am now including Harassment as you are posting my and my husbands full legal names on another reviewers post, and not stating facts and you James DeStaso will be hearing from my Attorney.
These guys are respectful and efficient from start to finish. They are very accommodating to your needs and do a great job with their body work. The fully clean car afterwards was a nice touch as well. I obviously dont WANT to be back as no one wants an issue that needs body work but if i do need work this will be my go-to place. Highly recommend.
Amazing staff and work! My car looks better than when I purchased it! Hope I never had another accident but if I do, I will definately use Congers Collison.
I had a great experience with Paulie very professional and experienced I would use them and recommend them anytime 👍👍
Great experience. Arrived in 15 minutes and got the keys out quickly. 10/10 service and professionalism. Thank you!
I backed my car into a truck and did some nice damage. I was referred to Congers Collision and James and his team were great! They made my 8+ year old car look like new, gave me a ride home, and had the car finished in a week. Ive used other body shops in Rockland before but this place is the BEST. Referring all my friends here!
Great shop and great staff... Took my car there for a issue James and his staff diagnosed the problem. Made repairs within a day, with factory parts at a fair price. Would highly recommend Congers Collision.
The best tow truck company in rockland county if you need a good towing company to move your car give congers collision a call
They showed up in half of the quoted time and were able to assist me. Paul was great! He was knowledgeable and kind.
Excellent service. Staff was very helpful. Shop was very clean.
Congers collision is my new go to place whenever I have any sort of car trouble! Jimmy and the rest of the staff are so friendly, professional, and KNOWLEDGABLE! I will no longer bring my car to Mavis. Here I get great service, people who actually know about cars, and an affordable price.
Love congers collision great prices and the people are honest and reliable!
Driver came much earlier than expected and was knowledgeable and courteous. Made sure someone was coming for me after he towed car to mechanics garage. Would definitely use them again.
I ran out of gas and called AAA. A guy from Congers Collision came out and gave me some gas. He came quickly and reassured me that I could make it home. I am so grateful to him for helping me. Thank you.
This auto repair shop is great. They are reasonable priced with a fast turnaround on repairs.
Disabled on the New York State Thruway. Flatbed was on site in under 20 minutes. Driver was professional efficient and courteous. I hope I never need the services again but if I did I wouldnt hesitate to call them
Thank you To Congers a Collision for the excellent customer service in time of needs, you guys help me a lot last night and for that i will always be grateful. Be safe and thank you again.
I brought my car on a Wednesday and my car was done by Monday. They work extremely quick and i was shocked by the appearance of my car it looked brand new from inside and out. Everything was an easy ride they handled everything with the insurance and my rental. It was the smoothest ride I have ever dealt with after a stressful accident from the front desk to the workers. All I had to do as a customer was drop of my car and pick it up. I would highly recommend this place to all my friends and family.
They helped me get a lock off my trailer hitch with no appointment and I was on my way in 10 minutes!! Very nice and professional service
Wow! What an establishment... The professionalism that I was met with at Congers Collission was fantastic. I can’t say enough about Jimmy (the owner) and his staff. My car was brought there after being rear ended at a red light. I drive a 2017 Nissan Pathfinder... I thought it would of been totaled out, and I would of taken a huge loss on my lease. After they inspected the damage they called me and told me not to worry that they can fix it and would let my insurance company know the totals. I was very happy with them from start to finish. My Pathfinder is good as New and you would never know it was ever hit! Thank you guys!
The crew at Congers Collision went above and beyond! They fixed the damages on my car in a timely and professional manner and sent me home with a clean car both inside and out, a nice little added touch to the impeccable service.
My car got dented & scratched badly. I got it back looking BRAND NEW! They also cleaned the inside of my car 😉☺️ Second time coming here for body work and will definitely recommended!
Courteous and thorough service. Explained all issues in detail and received my vehicle back in the same day. Would go again.
Great service. Estimated time of arrival was 8:46, but the young man was there at least 15 minutes earlier then expected. Unfortunately I didn’t get his name. He was very professional and polite.
Got my car towed to the dealership to get fixed but they say they never received it. Called CC to ask what happened and I was told that the tow truck driver said he dropped it in the parking lot and left the key with a random valet (this turned out to be a lie).The dealership says that the key shouldnt have been left with a valet (especially since the car couldnt move) and I later find out that the dealership found my car in a different lot and with the key in the cupholder.Only thing that prevented my car from being stolen was a broken transmission.
The gentleman that came to tow my car was kind and very helpful. Couldnt have asked for a better experience. They arrived faster than expected.
Traffic made the arrival late, but once there, very professional, kind and helpful. Trip to drop off was smooth and safe driving. No complaints at all.
I am the guy that wrote the Book about putting a Porsche engine in the classic original VW bug, back in 1992. My bug won best custom car at the now long gone Volkswagen Eastern Zone Headquarters in Orangeburg, on 303. Same car just just won the same award again at the Germonds car show this year. I usually do all my my own work, but somethings like installing a new front suspension in a 40 year old car needs special aligning equipment, which I did not have. I have a friend Chris Vallone, a famous classic beetle restorer and asked Chris who would he recommend from job. He said Congers Collision. I have 2 other cars for daily driving and could not care less, if they were totalled, but as most classic car guys will tell you, when you make a car with your own hands, it is a different story. Chris said see Richie and he took me on a tour. I expected your standard Collision shop, nope!!! They were doing complete body off chassis restorations, and working on exotics to highly modified Rat Rods and other customs. .For a guy like to me to see them even working on muli carburetor cars was, wow, these guys can be trusted with my creation. With a Porsche engine in a light bug things can get scary, well they fixed that.Another time I needed some special welding done, not a problem.Then an ignition problem, they checked it out and in no time pointed me in the right direction, no charge. I was worried about leaving my beetle in their lot overnight , they said just, park it along side of the counties S. W . A T Truck!! Ok if feel better. They do not care if you come in with a million dollar exotic or 40 year old beetle, you will be treated the same. I moved to Conger 3 years ago from a home with a complete machine shop to a condo on a lake near their shop, before I met the Richie and the other guys I was thinking about selling my car, I felt I could not keep it running. Well thank to Congers Collision that has changed. To understand my knowledge of cars google Joe Cali engine conversions. I know cars.Richine and the guys sorry I did not write this sooner. Thanks for being my backup!!Joe
Friendly staff and timely follow ups!
Hi,,,,,,I called this morning to get the towing service from congers collision through AAA,,,The driver named Davis was very helpful and friendly throughout the time,,,I highly recommend this garage services and specially Davis,,,,Extremely satisfied
Very prompt response and driver got me out and moving in no time. Nice guy too.
My family, friends and I have brought numerous vehicles to the team over at Congers Collision because were always blown away by the results.I recently got into an accident and, as soon as it happened, knew Id be bringing it over to CC. They took care of everything, from calling a rep from Enterprise come pick me up to making my car look better than it had before the accident. These guys are true artists at what they do, and I would highly recommend them to anyone needing auto work!
I got a flat tire in Nyack and had no spare. I called AAA and was told help would arrive within a 75 minute window. I was given several updates via text message and Mark arrived in about 20 minutes. He was amazing! My car was put on a flatbed in no time and he took me to Ramsey Infiniti 20 miles away, where I had leased my car and had gotten tire insurance. Mark was a fabulous driver, and he was also courteous and understanding, putting me at ease during this trying time. Thank you, Congers Towing for having a true professional on your staff.
Manny was totally professional in his conduct toward me and his handling of my car. I appreciated his care & it made a 2-hour tow ride(!) so much more enjoyable than expected. Thank you for your assistance!!
My driver was on time, courteous and fast. He had my car on the lift in minutes .What else can you ask for?! Great job, keep it up!
Very pleased... Eric came sooner than expected and was polite compassionate and efficient!Thank you Eric for making a bad situation easier to deal with!VR
Great group of people very pleased with how they handled my issue.
The tow truck driver was very nice polite and funny he made me and my daughter feel safe and he was right on time I reccomend Congers Collision anytime
They earned my business and I wouldn’t take my car anywhere else. Prompt, friendly, and they pretty much take care of anything your could need. The best in Rockland.
The quality of work is amazing and the staff is very courteous and professional. I highly recommend congers collision.
I got my inspection done here for my motorcycle and was out in 5 minutes. I also brought my 2006 RSX here a few years ago when someone had hit my rear bumper and they gave me my car back like brand new. They do amazing work here and the staff is always friendly and helpful.
Did a great job on my car. Professional, fast and very honest.
My bike broke down, I had no wallet or cash to pay for the tow. I waved down congers collision flatbed which was driving by. And they stoped to help out. I wasnt going far and explained that I couldnt pay them until later in the day. Chris surprised me when he said he would tow me for free, and I didnt need to pay. I was shocked and grateful. They didnt try to take advantage of my situation and wished me luck with whatever repair I might need. Class act. Stand up guy. Would highly recommend them.
Rich and the crew did an ace paint job on my Chevelle.
Honest and trustworthy mechanics. I highly recommend u sing Congers Collision!
They always take care of me and fast. The work they do is top notch. They have chickens too which is dope as heck.
Great service. Came quickly and were very nice and helpful.
That neil is a great guy. amazing service. good at what he does.
Terrific tow truck driver who was very helpful. Super quick response time
William, the technician, was very thorough, personable and professional. I was extremely pleased with his customer service. Thank you.
Congers Collision was great!! They were very professional, worked efficiently to fix my car and charged a very fair price.
I had a flat tire in Congers. I called AAA and Nick responded. He was on time, efficient and knowledgeable
They are extremely unprofessional and are ripping people off. I have never had any issues with another towing company in the few experiences I’ve had. Never have I dealt with such rude and disrespectful people. From the owner who refused to provide information about our vehicle down to the receptionist who apparently has never been properly trained in customer service. This was a terrible experience and I will never use their services again.
I cant see myself going to any other shop in Rockland County. Friendly and good customer service is everything to me, thats why they get my business.
Quick service, qulaity you can trust. The place I take all my vehicles for custom work, collision repair, or performance upgrades. Thanks guys!
The driver arrived promptly, had phone chargers available, and was accomodating when i needed to change my destination. Wonderful service.
Incredible customer service!!! Dino made me laugh!!! Took all the worry away-braved my treacherous driveway to get my tire replaced-THANK YOU!!!!
Thank you for taking care of me, walking me through the insurance process and making this an easy transition. Your impeccable service made everything so much easier.
Just picked up my car yesterday morning and Congers Collision did an amazing job on my car. I did not have to worry about going back and forth with rental and insurance company Richie took care of everything. If you have bodywork to be done go to Congers Collision your car will look brand new again.
Very professional & so quick! We are very happy with our service provider
Class acts, very knowledgeable and professionals...neat clean work. Only thing, they are very very busy - a testament to their work.
Hey guys, Doc Russo here in Congers.Eric was prompt, polite and personable.He picked up my wife’s discovery in Pearl Riverat 12:00 at night with a smile and a hand shake.ThanksDoc Russo
Great service, professionalism and expertise. You can trust your car will get from point A to point B with the utmost care.
Recently had broken down on parkway away from home, they were able to get me back on road within just a few hours. Drove us to mall while we waited and then picked us up at no charge! Thank you guys
Quick service, gave advice on how to care for vehicle after I got my jump which was much appreciated because I wouldve done the opposite.!
These guys are the real deal! Best body shop in Rockland hands down! James and Rich are amazing!
Great help , fast and efficient. Highly recommended
The tow truck driver was ahead of time based on the time was quoted by AAA. He was polite and knowledgeable.
I broke down on the on-ramp of the Tappan Zee Bridge in unusually heavy morning rush hour traffic - just about the worst place you can imagine breaking down. Going through AAA and the NYS Thruway Authority, Congers Collision towed my car back to their shop, and said it was likely a malfunctioning alternator and a dead battery (which is what I had feared when my car first broke down). They were able to get me an accurate quote for the new alternator and battery while my car was still being towed to the shop.Once we arrived at the shop, they confirmed that the issue was indeed the alternator, and immediately brought it in for repair. Since the repair would take about 2 hours, they offered to have one of their trucks drive me home so that I wouldnt have to wait all that time there. After about 2 1/2 hours, they called to let me know that my car was ready to be picked up. After breaking down on the Tap in terrible morning rush hour traffic, I was driving my car back home by 1 oclock - not an easy feat, but they pulled it off.They charged a very, very reasonable price as well, both for labor and for the parts. I thought it was going to cost much more when I first broke down.Every single driver is going to break down unexpectedly at some point, and Im very glad that I wound up at Congers Collision when I did. They did an excellent and very fast job at a great price.
Rich & the team did an excellent job on my honda CRV. The work was quick and looks great
Courteous, dependable and prompt. Easy going driver and would definitely recommend to anyone in need.
Neil did amazing! so patient and understanding of my situation.
S/o to jimmy and his wonderful team at congers collision. Hands down the best customer service Ive received.
They picked me off the tappan zee and helped me replace parts, great service, was lucky to be picked up by them
The guy was great-put my spare on quickly in a thunderstorm with pouring rain! 👍
. Very well done and reasonably priced.Great job guys thank you . My husband is so happy with the overhaul of his classic truck.
My 2016 Altima broke down after crossing Tappan Zee Bridge. Congers towing showed up quickly. Marc was extremely professional and made an unpleasant situation bearable. Thank you Marc and Congers Towing.
Mark was right on time, exceptionally courteous and very professional. He couldn’t have been better!
Very honest people and hard-working people and this world you can never satisfy anybody i’m in the same business you could not find a better and respectable tow company like this from FINAST
Outstanding auto body work with a professional & attentive staff. I recommend Congers Collision for all automotive needs.
Words cannot express my gratitude for congers collision Ive been taken advantage of so many times by other body shopes finding james & his staff has been a true blessing its a great feeling to know you arent being taken advantage of & at the same time getting the best possable work done. Highly recommend
I got into an accident a few moths ago and Congers Collison showed up to the scene to tow it. I had never been in an accident before so I wasnt really sure what to do. The driver was very nice and knowledgable! I liked how personable he was. When dealing with insurance, I had no idea what to do but, the staff there took care of everything. They dealt with my insurance and the other parties involved. I got my car back looking better than ever! Id definitely recommend Congers Collison to everyone out there looking for a reliable and trust worthy body shop!
Manny & James are both two wondeful young men. I was so releaved when they came to my rescue. I was stranded miles away from NYC. They were both very curteous, respectful, and most of all helpful. The next time l get stranded lm calling them. Thanks guys for all of your help on getting me back home.
I was towed by Eric .Great service. Was fast and courteous.
They helped me out with a quick car repair when I was stuck in NY on my way to PA. Great quick service at a good price. Would highly recommend them.
He got there early did the job and was very good Top shelf
Awesome, polite, and courteous professional service I would definitely recommend to anyone.
Total reviews rating 4.7
199 Reviews for Congers Collision, Inc. Auto Body Shop 2023:
Review №1
2022-04-15No one wants to have an accident! But if you do, you have your car taken to Congers Collision! I dont know what other auto body places are about. I can say these guys are AMAZING. LOU, Richie and all the others, THANK YOU!
Review №2
2022-06-10Everyone at Congers Collision was friendly and helpful. The work was done on time and my car looks like new. They take pride in the work and their price is good. Overall, I would highly recommend the business for auto body work.
Review №3
2022-06-20My car looks brand new , love the way it came out. Does not even look like I was in an accident. Even fixed the chipped paint on the front
Review №4
2022-06-30Awesome customer service and great workmanship. Our car looks as good as new- super friendly team!
Review №5
2022-04-19Had rear quarter panel damage from a parking lot incident and they did a great job with the repair and restoration. Professional and friendly service. What more can you ask for? Very satisfied!
Review №6
2021-10-20They did an awesome job on my car! Rich was very professional and amicable. So was everyone else. They were done in less than a week and it looked fantastic! Ill definitely go back (if I have to lol).
Review №7
2022-06-21Extremely helpful. Car looks brand new.
Review №8
2022-04-24Jimmy and the crew at Congers Collision are top notch.They’re able to match the great work they do with great customer service.True professionals.
Review №9
2022-02-26Rich and the guys are real professionals. I was sent to Congers Collision by State Farm and it was one of the luckiest referrals of my life. I got my car back much sooner than expected and every interaction I had with the office was excellent. And they always call you back in a timely fashion. I can’t recommend this business highly enough.
Review №10
2022-02-04Congers Collision truly has the art and science of bringing damaged cars back to a pristine state, not only aesthetically, but also, functionally. Total satisfaction! Even the tow person who met me at the site of the accident was very understanding and supportive and reassuring!