Costco Wholesale in Lawrence
Location on the map
Lawrence, Nassau County, New York, US
Other Warehouse store Nearby:
Ben Elias Industries Corporationfrom this place 1 mi
I love shopping here for petite clothes which I have a hard time finding. I like that they have d...
3.6 ·(199)from this place 3 mi
This BJs lost its value. It used to be clean but now its dirty, the parking lot is absolutely dis...
5 ·(2)from this place 4 mi
Ive been using henna for my hair for many years now and Ive tested and used several brands. Usual...
4.4 ·(30)from this place 4 mi
First its a good store very throughout, however it took entirely too long for a transaction that ...
4.6 ·(199)from this place 5 mi
Most of the crews are very helpful.I wish they should have Halal chicken.Overall experience was g...
5 ·(14)from this place 7 mi
I'm very happy that I find this store and products they selling. I order day-night blinds for my ...
4.4 ·(114)from this place 7 mi
I had gone to a friends house and saw he had liquor in very unusual shape bottles and he said it ...
3.9 ·(199)from this place 8 mi
This score is absolutely for the bakery department. The young ladies were so helpful about helpin...
4.1 ·(23)from this place 8 mi
Trying to save time in a specialty store? Forget about it. I called 20 minutes before arrival. ...
Costco Wholesale in other cities:
First and last time I was there it was extremely disorganized. Locations of items didnt make any sense. For example clothes, carpets, books and furniture were all in the same spot but also some other carpets and furniture were in different areas too. Lines were going through entire store, probably 50 people per line. I hope they improved since then
Always clean restrooms Fresh food stocked daily. The staff is friendly. Michelle in the optical department is informative and always willing to help my mom.Ms. Beverly, goes above and beyond her job title. I watched this woman help pack carts, then she retrieved my laptop from the merchandise storage area. Lastly, she reminded me that I needed to get a new executive members card.
I heard good things about Costco , so I joined there membership. I dont know if it is because of the pandemic, but alot of things are missing from the shelves, no Häagen-Dazs ice cream, only about 3 varieties of juice, etc. Will give them another 2 month to see improvement, if not will cancel out my membership.
This location is really good. My fiancé and I first had to go to Target, so we decided to check this out. This location is super busy on weekends which is expected. But the staff here are all nice. Especially the two women, there was a woman in a denim top and bottom and Argentina in Membership. So we first got permission from the woman in denim to walk around and see if they have all the products we would normally buy and we can return to the desk to get one if we wanted it. And they did! They have items like Bibigo Dumplings, the butter we use, and many more items. I am disappointed that they dont have Chao cheese like other locations but Im sure they would have that in stock soon. Overall the signing up experience wasnt too bad but of course the number one thing would be that more staff is needed. But I think in this case, the membership desk needs to have credit/debt card terminals at every computer station. This would help when people are trying to buy a new membership card for the first time or when people need to get their money back for returns. I wouldnt have to run across the store with the associate to pay, grab my receipts and run back to get my picture taken and my cards. I hope that corporate sees this comment and makes this change ASAP. Overall, this is way better for this chick who eats vegan items and her partner who likes the food court. Way better than a BJs membership.
Always stock returns is very easy. Unless you meet a male doing return he always make it complicated to do a return even with a receipt. The counters need cleaning the cashiers dont clean them unless you asked and even when you asked they say they dont have any spray and paper towels
This location has a lot to offer including some Caribbean items like plantains, oxtail and salt fish. They have great prices and the quality is usually very good. If you aren’t happy you can return the item. This location can get really busy on weekends, so pace yourself for the line and occasionally rude shoppers. Or you can try going during the weekdays when its much less busy.Update 2020: Long lines in the morning are a constant feature but the store remains reasonable stocked. They also have a liquor department now. And the staff are still very nice.
I bought 4 tires and censors from this location they put the tires and censors on my car. Every week I get less air in my car I took it to them 3 times with appointments but it is still not fixed.It is a waste of time to change your tires here even though you get an appointment you will still wait for 2 to 4 hours for a simple thing. I will never in my life will buy tires from them again. Last time I bought it from mavis for 5 years never had any problem.
I love this place, I wish it was closer to where I live, but I still take the trip just to get there; prices are great, quality of fruits and vegetables are perfect, and they have some interesting goodies; especially during the holidays, I have no problem with returns; the service is great and the registers move very quickly so don’t mind the crowds.this is one of my very favorite places to shop
Today, I went to the bakery and ordered a cheese pie.Afterwards I attempted to ask the cashier a follow-upquestion in regard to the order. Well, I was disappointed that Jennifer, the cashier was extremely rude to me. She repeatedly replied, what, what,I dont hear you, I dont hear you and refused to listen to the question,as if I were stupid. I approached a floor supervisor and told her about it ; she told me to speak to the manager. I told her that I was in a hurry andcould not speak to her at that time.Costco is a great company and most employees treat customers courteously, but others are rude.
Best place for all sort of groceries, household items, electronics, ect. They have the BEST return policy ever. I have been a member for many, many years and I’m extremely pleased with Costco Wholesale. Many years ago. I recv a BJ trial membership and, of course, I used it, but wasn’t convinced. Not bashing them but Costco products are better, in my opinion. So I’m sticking to them. 😄
The costco in Lawrence can get really busy on a Saturday. You have to have a lot of patience as it gets difficult to move around the aisle. Overall the wait to get checked out was not bad and the cashier was pleasant. One thing I love about Costco is they offer food and beverages at a reasonable price after you check out. You can get a hot dog with a drink for 1.49 and a Caesar salad for 3.99. The other great thing about Costco is the large selection they offer at great prices. You get fruits, vegetables, meat, medicine and a variety of household items. While this location does have a pharmacy and optometrist it does not have a tire center or gas station. Also the return policy is great here and you can return without a receipt.
Yummy food selection, seasonal fruits, good spices make buying in bulk sweet. Seasonal items are on point, the jewelry is bling and fruits are fresh. Make sure to stock up on water and toilet paper. The Kirkland brand rocks especially their no salt seasoning and paper towels. A good place to buy bulk meats now that prices are rising. Make sure to get a shopping car ($45) so u can get ur purchases home.
Its been about 7 years since Ive been a Costco member. The last time I visited it was not such a warm experience. This time however everyone was kind and polite. Small and pleasant conversation with staff. The store was clean and stocked well. Long lines but thats always the case in any store, but they did move quickly with the help of staff direction.UPDATE ...lines are like before just walk up to one AND now there is self checkout for smaller purchases. The food court is open so you can sit and eat.
Joseline is so professional nice caring down to earth. I called and she answered the phone took my name and number while she checked on an item I was looking for. She was so sweet she didnt want me to hold. I received a call back she found the item and held on to it until I came to the store. Shes the best. I can go on and on. Thank you so much I truly appreciate what you did. 🙂🙂🙂 100 stars in my book
The staff at Costco food court need an attitude adjustment. I have been coming here for over 20 years and I have never seen nonsense like I saw today. The card machine was inoperable at the food court counter unless it was debit and an announcement was yelled at customers to have exact change or get their change all in Pennies. There was quite a pile up at the counter and the staff seemed extremely overwhelmed.
This place takes to long to off load a trailer driver got in at 430am with a 5am appt receiver didnt stamp after 5am my paperwork. I spoke to the manager to find out why was it taking long to give me a door which there wasnt anybody in the docks. So finnaly at 8am they gave me a door didnt get out until 10am. Now with all this aggravation I have to fight for detention time with the broker. Just because the receiver stamp my paperwork 3 min from my appt they wont pay detention what a scam from the receiver and broker.
I love Costco but this location is always extremely crowded and appears a little disorganized. When comparing them to BJs I would say they need to have labels on their aisle. I should not have to go up and down an aisle to find what I am looking for. The lines were crazy long and the store was super crowded. There were no lines outside to get in but you could barely maneuver your cart. I try to avoid this location but I needed to get a few items quickly.
I love going to this Costco. Only I found out last night, they closed at 8.30, but after some pleading, for it was 8.45, I thought they close at nine p.m. The manager or supervisor allowed me to run in and get my juices. The staff is great and the parking lot always full, but can still find space. Also I saw people not wearing mask, was told you should wear it, but wont sweat you, if you do not. Be prepare for long lines as well, but they move fast. My opinion.
Costco itself is great. But I waited 25 minutes in a return line b.c there was one staff member working. Everytime I need to return something this is an issue. Yet I see a lot of staff standing around inside near the returns area not helping. People are already annoyed when they purchase something broken or spoiled, adding to the inconvenience of having to return these items with an insanely long line is not great for customer satisfaction.
Whats not to love about Costco? At this location, only one or two people man the return counter so there can be a considerable wait time if you need to return something. Also, the layout of the store creates a bottleneck at the checkout area - you must line up along two aisles only, and are able to see and fan out to available registers only at the very end. This used to create alot of cross traffic mayhem and 20 minute checkout times. However, since Covid, staff have been directing people to registers and practicing crowd control, making for a much more efficient and quicker checkout. Also, the addition of self serve registers is a huge improvement where lines are practically eliminated for those who chose this option. Good moves and I hope this store maintains the helpful checkout staff, at least during busy periods.
Its ok. I always liked Costco. But this one is always crowded and anyone can join. I preferred it in the old days when you had to meet a certain criteria, and have certain affiliations which made the shopping experience more pleasurable, now anyone who pays the membership fee can join.
What can I say about Costcos? If youve been there you already know. If you havent, listen up. This place sells their groceries in bulk. Its ideal if you are shopping for a big family or a party. The concept just saves you a bit of time by already having items in bulk/pairs. Its nothing you cant already do in any grocery store but hey, thats their thing and they have their loyal customers. Prices are pretty good. You must have a membership to shop, which costs about $25 to maybe $100 a year. They sell food, clothes, electronics, couches, mattresses and home goods. Many locations also have a gas station to purchase fuel. Costcos created the much copied concept of giving customers cardboard boxes to carry their groceries home. Thwy dont give you bags.
Costco, Lawrence location has an employee by the name of LEEAH, let me tell you that shes AMAZING, best customer service Ive ever received anywhere from any Costco locations;period.I misplaced my card and only had my ID with me, she went through all the work from looking up my membership number, matching it with my ID, downloading the Samsung app for me to pay, the entire workup without even saying ugff. Because of her,Ill be coming to shop at this Costco location- with my card, of course.Thank you LEEAH, you help was more than appreciated by me.
Really crowded almost always. Giant lines almost always and they don’t have all the registers open.They recently opened the self checkout lines where people with alot of items will scan very slowly so if you have a couple items you will be waiting a solid 10-15 mins on the self checkout line.They should most definitely add an item limit for the self checkout line so people who grab one or two things don’t have to wait so long to checkout.Parking is always hard to get in this costco because its always full and sometimes they will run out of items if you come after 2-3pm
I called Costco today 10-12-2021 and asked the young lady who answered if Costco had toilet paper she put me on hold for 5 minutes and the phone disconnected.. I called again and someone else answered.. I explained to her I was out on hold and disconnected and all I wanted to know was DID COSTCO HAVE TOILET PAPER.. She said NO!! Scott toilet paper came in and is Sold Out.. I said to her why couldn’t the other lady tell me that? She said she went to go check and said it Rudely.. The workers at the Lawerence Store are Rude and need to learn phone Etiquette…
Very Horrible service!! I left my New Eye glass on the Cart next day I called lost and found dept they said they don’t have . I asked them to check the camera to see who took it , but they are reluctant to check the camera.I waited 2 weeks they didn’t check the camera and my brand new eye glass gone forever .Costco Service is getting worsening day by day . In the register ladies asked me to donate some org . I said I am good but her expression was rude , she didn’t like it .
I really like shopping at this particular Costco’s always seems to be well stocked and regardless of how long the lines may be at times I think they move the lines rather quickly. Shopping during the week here is much better than shopping here on weekends. So Thanks Costco’s.
I do not shop at this location any longer; some cashiers are very rude and should be fired...but I guess not in this current culture ! Also, they insist vehemently that you empty your shopping cart even though I have the bar codes turned up to enable quick scanning like I do and have been doing for countless years at the Westbury location.
This Costco has very good service and courteous employees. Due to the pandemic you arent allowed to enter the store without a mask, which is great, in my opinion. They have anything and everything here. It can get a little crowded sometimes, but the lines still move pretty fast!
Helpful and friendly staff members. There was initially a long checkout line but after another hour of shopping, the line seemed to disappear. Parking spots also started to appear in its parking lot. I guess I got there in time to avoid the crowd. Got everything I wanted except for hand soap, was told by staff that they had it in stock the day before.Have self order kiosks at the food court section which are easy to use, just select the picture of the item you want. Their hot food selection has decreased to hot dogs and pizza but it is understandable.They have added plastic dividers between faucets at the bathroom sink and hand sanitizer stations which are helpful.
I bought a big watermelon for $5.99 on Saturday 7/3/21, stocked in refrige. I opened it today 7/6/21. Its meat tasted like the melon rind.. and with some chemi taste. Last year I bought one tasted same also from Costco.I suspect it is fed that big with some chemicals, and the watermelon in Costco may not be consumed by human..Im fool of forgetting the first suffer and bought it again. I swear I wont buy any watermelon from Costco the third time!It is appreciated if someone let me know there will be or is any lawsuit due the Costco watermelon..
The tire shop is the worst. They seemed to have only one person working at a time. And that employee is responsible for all transactions in the shop. Check in,and out customers,repair,and install tires, receive delivers for the area. I have been here now 4 hours, with my daughters car. When I checked in they told me 1:1/2 hours. Very poor service and even worst management.
If you want a twelve pound can of tuna, they have it.If you want a 50 inch flat screen tv, they have it.If you want thirty pounds of pistachio nuts, they got it.If you need a package of 50 rolls of toilet paper, they got it.Do you know why?Because if you eat twelve pounds of tuna and thirty pounds of pistachio nuts, you are going to need fifty rolls of toilet paper.Costco is a world into itself.REVISED - FEBRUARY 22, 2022Even with what I hope is the near end of the pandemic...costco trudges along. They did not have the Poland Spring water bottles that i like.. only Kirkland.. i had to look elsewhere today.
Dont go there to buy tires, I purchased 4 tires make an appointment to install the tires next day , when I got there, I was not in the schedule and I have wait more than 4 hours till they install the tires.A regular tire shop take 30 minutes to replace 4 tire, they take 4 hours or more. B S.They dont care about customers
Why the aisles are labeled with numbers and not an idea whats down the aisle....makes no sense so thats a big thumbs down, however as a bjs and costco member i will say i like the fruit/veggie/meat section better than bjs....but giving customers an idea as to where anything is would be a great thumbs up
Generally safe inside, and bottles, cans refunds....Sept 20, Mother, with son had 3 carts with returns, didnt no concern to let me use glass machine in middle, moved a little, had to ask to move again, the Mom, kept going back and forth bumping into me, After 5 time, I mentioned, and the son threaten me with a bottle, and thank fully the Mom was able to some how calm down the son...dont know people from other countries act, but no considerations to anyone, not as bad as customers hogging lanes in Costco shopping areas.
The incompetency of the membership desk made us wait an extra 30 minutes. Argentina the employee is clearly incapable of giving the correct information about membership and was unapologetic. The manager had to correct her as well. Please train your employees better or replace them.
Honestly, I have a love hate relationship with this place. I love that they have everything in bulk its saves me trips to the grocery store or the super market. Sometimes they have some good deals as well so its very beneficial in that aspect. What I dislike though are the crowds. Its forever crowded in this place and so hard to move through the place most days. If you dont have a cart on you you can bob and weave like a mad man but with a cart...almost impossible most of the time. Thankfully the service does not suffer from the chaos. Its pretty good service for the many years that Ive been going here (5+ years to be exact). I have no complaints so far and the Costco packages, take advantage of them. They have some great vacation packages, and car rental rates...usually.
Great for shopping in bulk, but in order to have a decent shopping experience, it is best to go as early as possible because after 12pm the place is usually packed. On the other hand despite it being busy most of the times the lines move at a steady pace. Only downside to this place is that you need a membership card to be able to shop here.
The staff( Sonia- sales clerk ) at the register seems to be scarce and not too Professional .she was very rude , She should have some customers service training .She was yelling at me “Sir your card is not going through “ she could say it politely rather than yelling like clown.
Very bad inter-department coordination. No coordination between the front desk/ membership team and tire center which is far from the main building.Visited the tire center for rotation and you have to walk 5-8 min to get to the main building and pay for the services. After around 30 min , was told that tires need replacement which cannot be done the same day as the the specific tires were not available and thus amount paid would be refunded. Now to get the refund I was directed to membership team/ front desk, waited in line for 30 min and then at the counter was told that they need written confirmation that refund has to be issued. Walked back 5-8 min to tire center , got the written confirmation , walked again to the main building at the same counter to get refunded. All these could have been confirmed with a call but was not. No one was clear of what needs to be done. Hoping for better customer service in the future
Today I went to that store to buy a few items which took about 10 min and I had to wait an hour in line to pay . This is unacceptable. It was so crowed that all four lines were filled until the back of the store and no social distancing, there were over hundred people waiting on the line . Everybody was complaining , some people had little kids , we was asking for manager and manager never show up . Five cashiers were open and the middle ones were closed.Supervise was working in the first cashiers she left for 10 min when The line was Insaying ,one of the guy cover her who was controlling the line . My question is why superviser didn’t open one of the middle cashiers and let the guy work, does she care about people who was waiting in the line ? They let people in and no one was controlling outside and inside the store too . It was my worse experience. I shop in Oceanside Costco the best customer service , they so organized ,clean and nice .
Rainy days are the best days to go to COSTCO. Not too many shoppers and I dont have to catch a cab to my truck in the parking lot. The guides who monitor the lines should be there post COVID. I like how they send you to the cashiers. The cashiers and other staff are ALWAYS friendly and helpful. Hey???? Why no brisket?????
Service is usually good, but this past Tuesday, I ordered a whole pizza and waited for fifteen minutes (there was pizza ready i didnt have to wait for it to cook) while one employee ( i think her name was Darlene) chatted away with another employee after i asked for the pizza at the pickup window. Now today, i’m eating my pizza, a piece of hair inside the dough of my pizza 🤢
Courteous staff actually took me by surprise. From the efficiency in processing my account to every stock person, I felt like I was wanted as a customer.Clean and fully stocked even late on a Sunday. Prices were great on some items, average overall and high on some but those were worth it for the convenience.Ill be back, well I have to as membership want cheap.
FANNNNN-TASTIC EXPERIENCE, LITERALLY, GOT 3 FANS AT WHAT I THOUGHT WAS A GREAT DEAL ALREADY TO HAVE $10-15 TAKEN OFF EACH FAN AT CHECK OUT!!!! WOWWYY- MEMBERSHIP SURE HAD ITS PRIVALAGES THAT DAY (THEY WERE SOLD OUT AFTER WITHIN 2 DAYS) & SO CLEAN!! #YESS TO THIS LOCATION!!!❤️🧡💛
Service was professional but the guy packing the cart was rude. Would have given a five star if it wasnt for him. It was my first time at the store and I never knew they didnt have bags so I asked my friend if they had bags and he butted in and said this isnt a supermarket which I found inappropriate.
This location seems to good until 12/28/2020 I visited to get some much needed items and was stopped at the entrance by a gentleman with the name tag PRINCE to show my card dont know what card exactly. Turns out its my membership card. So I had to take my gloves off (theres a spike in covid 19 infections so Im taking all precautions) reach into my wallet dug my card out and showed it to him. When to to cash my items and had to take my card out again. Now my question is, is this the kind of hassle and harassment I have to to endure as a member of costco?If it continues Ill be cancelling my membership.
Good location and and a lot of parking. Store is pretty clean. Customer service is good for the most part and has gotten better, at least in my opinion, over the last few years. There are little things which they can always improve but it is hard to complain about a store that sells like a warehouse. Over all it is a good place to shop. If they want my input, and they see this comment, they can contact me and I will tell them where they can improve.
Most of the time theres someone on the floor. Customer service not bad could do a bit better, because the associates seem to talk more with each other than the customer. And its hard to get an associate to pick something up for you if youre at the cashier and you ask them to.
Total reviews rating 4.4
199 Reviews for Costco Wholesale 2023:
Clean and spacious Costco location. Early morning are the best time for a quick trip. The service team is very helpful. Be wary of the team at the membership desk, they try to sign you up for the Costco credit card without asking.
The prices just seem to keep going up. I remember when salmon was $20+ now its $32. Wow!!! What a difference!! 😳 😲 On top of that there was six pieces in one bag and seven pieces in the other two bags I purchased.3/9/22- (Update) I went grocery shopping yesterday. Salmon is now $26.99. Again, I bought three bags and two have seven and one has six. Go figure. 😂 Wheres the bag with eight pieces? 😊
This Costco is huge. Fully stocked. Large selection of clothing, appliances, electronics, household goods, food, snacks, bakery but a limited amount of furnishings indoor and outdoor. They service line was very long but they had several employees to assist. I went on a Sunday evening. Check out was average it didnt take long to check out. They have a food stand to buy a quick bite to eat behind the cashiers. Free parking with plenty of extra large carts to use. They have a tire section on the right side of building. I was very pleased with the items I purchased. Will come again.
I came from Brooklyn to go to this Costco! I ordered 2 cakes within the same week. I came to pick up the cakes 2 different days and the customer service was horrible both times. I seen a lady who worked in the bakery, I said Hi excuse me can I ask you a question?She then looked me up and down as if I said something wrong, or out the way. She continued on doing what she was doing and did not answer. She actually rolled her eyes at me lol. People have to learn how to have good customer service skills.This is a business where people are coming to spend they money. Customers dont want to feel unappreciated or ignored when asking for help, Its very rude and unprofessional. I do understand that customer can be a nasty and a handful at times as well. But to just be out right rude to a customer isnt right at all.I would say this Costco need to hire more caring and nicer people!
Costco is always going to be a top warehouse. Buy with confidence they back up everything they sell. You dont have to ask questions, cut coupons. Information & price is not hidden. Even when crowded they move efficiently. Great prices too!
Great customer service and help from cashier Jonathan at self check out today. My membership synced to a previous account while doing a software update. Jonathan thought out of the box and asked the question are you sure its your current membership? Saved me a trip to membership line!
Costco Long Island services are great there lots of parking space. A wide variety of clothing, houseware,fruits and vegetables and many other goodies. Prices are very reasonable. Their employees are very friendly and helpful. 🤩
I went to Costco to the back to get my mom cars tuned up , great staff. The technician were patient and despite the wait time were great with communication and keeping me updated.
Im starting to think, that it will probably be better to drop the membership and wing it with the others!? Because the prices on most, if not everything I got went up like 15% or more! Whats the sense to pay a membership to get bent over!?
Always friendly.However I wish management would give more concerns to the redemption center. The machines are always turned off at the near end of the day.there is still more than 4 hours to close, but the machines are offMaybe this can be addressed.