Costco Wholesale in New York
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New York, New York County, New York, US
Site: http://www.costco.com/warehouse-...
- Monday:Closed
- Tuesday:10AM–8:30PM
- Wednesday:10AM–8:30PM
- Thursday:10AM–8:30PM
- Friday:10AM–8:30PM
- Saturday:9:30AM–6PM
- Sunday:10AM–6PM
Costco Wholesale in other cities:
Great customer service, always availability of what Im looking for .Me and my significant other love going together we always buy more than expected. Costco has amazing offers and sales which we love taking advantage of, thank you Costco...
I went to Costco with my brother and daughter, and I decided to become a member, so I signed in.I was so happy, I got a chance to see what Costco had to offer, and I was very impressed with the items I bought, and the bargains I find as I walked around the store.I really think, that if you become a member, you wont be disappointed.
I love their prices. They also have what you want and need,but they also get great new products for all season.
It’s nice to have a Costco accessible by subway, and a crosstown bus picks up/drops off practically in front but the nearby subways don’t have elevators so hauling a heavy cart has its challenges. The store setup is a bit chaotic b/c Costco is one of several mega-stores in the shopping complex. This model doesn’t work so great in Manhattan b/c the stores are stacked on top of each other - it gets a little bonkers. Happy that the selection of goods seems to be about what you’d find in Queens. Sample tables get mobbed. Go before noon on a weekday for peak in-store navigation.
Some of the cashiers at checkout are very rude time to time . Not only that , one of the store supervisor name ANDREA has no knowledge of customer service. She is a very disrespectful individual. Not worth it…
The way they checked for your Costco membership when you enter is terrible, my wife showed her phone membership since the woman did not see it because she was talking across to a male employee, she started screaming to my wife that she did not see her card, finally I guess she got tired and stopped, it is not the 1st time that we felt like they are doing us a favor to be a member, will not go there again.
Clean and efficient. We didnt find all that we needed but it was in good shape. Gloria Vanderbilt Capris and FloJo flipflops.
I dislike Costcos they need to be more organized when it comes down to they store yeah I have a checkout line that is there but its not doing no help you need to be more like BJs
As always had a great experience at Costco. Dominique at the register was very kind as well as the guy who was putting our groceries in the conveyer bell today 1/21/2021 @4:24pm. Also the guy at the Food Court helped me with a lil issue I had at the water vending machine. Thank you Costco and members.
Always great visit, best prices for big families. Wholesales at its best. Organized, good prices, products quality never disappoints👌 and Samples are delicious.
I love Costco. Before Covid they used to give out samples and it was the highlight of every trip. The workers are very nice and it is a very nice establishment
I was at the Costco of Harlem today when one of the cashiers threatened me. I asked for the manager and no one never came. Instead I was given an email to reach out to someone. When I called the store, it too several times before reaching someone. They gave me Rick who did not pay attention to when I initially gave the details. How I know? Because I had already explained what transpired when he came to the phone. His first reply was explain to me what happened. I repeated myself after pointing out the fact that he wasnt paying attention. He then got defensive and asked me what I said to cause the cashier to threaten me.😮 Absolutely not acceptable. @costco #costcoofharlem #costco #costcofinds #costcofindsfromfollowers
They mess up the One line paying system by sending u to a cashier that is still dealing with a customer. It defeats the purpose. Just wait till cashier is done then send us to the next available
I enjoy shopping here the staff are always pleasant and helpful. It seems to be undergoing some reorganisation but it wasnt too disruptive to my shopping experience.
This was worse Costco I’ve ever been to. There were no carts available. When I asked the greeter she said that I would need to go back to the parking lot to find one, but only one elevator was functional. They over charge from parking too. Also, the layout of the Costco made no sense. It was just chaotic.
Awesome value for money, big store, great customer service.
Store has changed since pandemic. No longer cheap. Double the prices and the service has gotten bad. Returning an item the costco employee was pure ghetto on me, mask under her nose, hostile to the white customers. Management: read the negative reviews about the returns employees below. These people/haters should not be working with customers! Its a poor reflection of this chains lack of Management if this does not get corrected. Dont forget, Corporate reads these experiences too!
I recently went to this store again and you know what? Looks like Costco read my review of the store. There is now a self checkout for 10 items or less. They also once again had a person directing those who are going to pay the cashiers. Bravo,Cotsco. Thanks
Horrible customer service. People here are MEAN, especially the woman at the customer service desk. Its a shame because I love Costco products, but people at the 117th street store know nothing about customer service or they really dont care. Terrible treatment. Horrible experience.
Excellent services all the way around. Thank you so much for letting my grandson get his next shot to stay safe. Appreciate you 🙏. Happy New Years.
Who doesnt like Costco, great location for your shopping needs and a good meal
One of the best place to shop for whole sale or large items/quantity.They have almost everything u need in a house from furniture to groceries and food stuffs. I like buying mangoes here and vegetables like corn etc. Seafood, cheese, fruits.
Awesome!!! Great shopping experience!! Good customer service...... All the items I needed.
4 stars only because of the 30 min wait on the line but only because I have a bad back, other than that everything was smooth..😊😃 happy shopper!
Prices have gone up, but still worth the trip. Go as early as you can. Personal shoppers have almost taken over.
Great to have a Costco close by. Same great things you can expect from any Costco - well paid, helpful employees who care more than in any other big box type store - Great prices and high quality products. Only downside is the long lines at checkout.
Always busy not the best selection. Plus the mobile application is not helpful.
This is by far the tidiest, friendliest, best staffed Costco out of the three in NYC. Some unique finds in the prepared food section and dairy section (goat brie!) Practically empty on a Tuesday evening. Checkout was a breeze.
I am here for 2 weeks doing a roadshow for Pacsafe. The location is nice and big. Love the fact that there are many delicious samples on the floor. The staff is also very helpful. The checkout lines can be a little long especially in the evening, but the lines do move rather quickly.
Not happy with them, the purpose the membership is to be able to buy in bulk but now I go in there and I cant buy in bulk. I want to store up for the winter so I dont have to come out in the cold and now Im going to have to do all these extra trips so that I can be ready for winter. I just dont like it.
First and last time walking into Costco.Why are the employee that spoke to me at the front door so rude? I’ve never been here maybe telling me “buy a membership or get out” isn’t the best way to approach someone by the door.
This Costco is busy busy busy but they are also fast. Everything in New York is busy so it lives up to the name. Generally has all the same things other Costco’s have within the same region. East coast has different stuff than west coast- some of my favorite are the corn muffins I can never find in CA. Line can sometimes windup through then entire store but like I said the cashiers are fast and efficient. Parking is for pay if you’re driving or the bus will drop you off a block or so away.
Ridiculous, ignorant and condescending behavior from staff especially one of their associates named Shema. The worst Costco we have been to. Do yourself a favor and go to BJs!
Went into Costco to reorder contact lenses. Im saving about $60+ by buying them here. Also saw 3 others items that Ill get on my return trip. Ill be paying half as much per item. Yippee!!!!
Always a pleasure to shop at Costco. Line was long but moving quickly.
Whoever decided to change the single line check-out to a free for all should consider a different kind of job. There were no employees around to guide people or to indicate where the different lines began. The single manager I did see thought it was wise to hold up the line that I was unlucky to pick. Even the cashiers look frustrated. My checkout took way longer than expected. I had reduced my visits because of the checkout already. This has me re-evaluating my membership all together. What a mess!
Friendly staff, good prices and everything you might need or want. Its Costco. You know the deal.Post pandemic update: there are now 6 self check outs for quick shopping!
There are some great employees but the ones in charge of membership and returns are not nice. Also if I give my opinion to the employee that goes around trying to make people upgrade memberships, she lashes out and walks away trying to start an argument. Honestly go there if you have no choice other wise try to go to another Costco it will save you a headache.
In general, I really appreciate Costco -- but there are sometimes that really leave you scratching your head. I was on a line for Customer Service where one cashier was working and a manager and another employee were taking their sweet time moving items between three different shipping carts completely oblivious of the line of eight people waiting for assistance. Their first responsibility is to the customers waiting in line. It was infuriating watching them completely ignore us to do a task which could have been done later when there was no line.
This is the worst Costco I have EVER been to. We all know that in the past year, Costco has been extremely busy due to the pandemic. However, Ive never run into an unpleasant worker there. The people at this Costco do not care about anything. I am very patient as I know retail can be difficult, but so many lines were crossed today.The cashier was extremely rude to an international customer in front of me, and then argumentative when I pointed out that she was being unfair. She ONLY IDd myself and the other customer, I watched ten people go through her line and she did not ID anyone else. The international person only had an international ID, which she refused to accept. She demanded to see their passport. Who carries their passport around with them???Literally delusional. Also, I dont know why the biggest big box retailer in the USA cares if people are sharing memberships. You have cleared an extra billion dollars this year. Please stop holding up the lines for nonsense. I would rather shop at BJs which is farther from my apartment, solely because I know they will be staffed appropriately and I wont have to pull out ID cards, credit cards, my birth certificate etc just to give your store a $300 purchase.This is an extremely stressful and unorganized store. No one is guided to use the kiosks in the food court area, so the line is full of people cutting each other and the workers handing off the wrong food. It was the middle of the afternoon on SATURDAY and they only had two people working behind the counter!!! This is terrible management. I feel so sorry for the workers who try so hard but that pace is impossible to maintain.The checkout lines are ridiculous, theres not enough cashiers working. Everyone that IS working is miserable, and there is NO ONE managing. You dont have ANYONE guiding customers along the line to move things faster. There is no easy entry and exit point. Also, the taxi line outside of the store wraps around the entire parking garage, so be prepared to wait over an hour.PS. I will say that one of the workers I asked regarding the coffee grinder was very kind in pointing it out to me. I wish I saw her name tag, she had braids and she was very pretty. Shout out to her for being so nice despite her chaotic workplace.
Place is nice, lots of customers comes in still, nice staff
Really outstanding, need better footwear & jeans for men, plus I understand the hustle of must have a membership, which costs the individual and still must pay with cash or credit, so whats the benefit to the individual ?
Parking confusing. Lines too long. Area needs a good grocery store . Needs to stay open later like other costcos. How about entry for non drivers . Needs traffic directors. Parking all over the nation is free at Costco why not in harlem
Nice to have a costco in the city. Overall experience has been good at this location.
Well was so fine, very good deals and nice staff in the floor. But in the fast food store have a kind of cashier with nasty actitud, yelling the client and working without any respect for the clients, and manage the food with hand, without glove.
This is a good Costco that shares its location with other stores. Covered parking defers any issues in wet weather. Its a usual Costco with aisles of items. What I especially like is the check out. Its one line with workers directing you to the next available cashier. The line seems long but moves quickly. This way any one waiting on line with a problem customer is not held up.
Upon entering, your greeted with an annoyed man child who asks wheres your Costco card. Dont leave the fraternity card, or youll stand on line for 45 min to get a temporary card. Merchandise seems over priced for a wholesale distributor. Store is overcrowded with people shopping like its the end of the world. This Costco is in Easr 116st between 1st and the Eastriver Drive.
I can only handle once a month visits. If you bring a big wagon and have an extra freezer, you can take a livery home and still save 💵.
Ive been to other Costco stores and like the layout of this one the best, its more customer friendly store versus just a giant warehouse. Costco really does have great deals on any bulk quantity household item, I especially like the organic produce selection here. I bought my Fitbit and Nutrabullet from here and the price was definitely cheaper here. If you come make sure to try all of the samples, this is a great way to test out a product before committing to a giant bag of something you might not like. The food court is extremely affordable and surprisingly good food.
The wholesale is good, it has everything you need at one place. I really like the place. My only problem is the taxi operators outside, those people who work for Costco, the new people there are thieves. They overcharge the fare. They need to be checked because theyre making the place unbearable to visit.
Plan your timing carefully, Sunday afternoon was busy, and a lot of stock was out. One of the employees said he recommended coming early in the day.
Went around 3pm on a Monday, surprisingly it was not packed. It was nice not to have a long line and crowded aisles.
In Costcos I find the products that I need for my large family, especially when I plan for big events. The products are less expensive than buying it in the supermarket also the checkouts are quick.
Big wholesale store in Manhattan. Good deals with plenty of options for everyone.
Good place to shop
Store itself is wonderful, and very organized for entering, and paying or exiting. But way too many people during weekend, and some customer just wont followed the rules and cut into the paying line in front of some nice people. Although the paying line could be circling several pathways, but the turn around is reasonable. Most customer are very good. If not necessary avoid shopping on weekend.
Customer service is not good, they dont clean/sanitized the carts like other Costco do.
I love Costco, but this one in particular has the SLOWEST food line across the USA. I have been waiting for 15 minutes to get food, but there are four people working, and the line is short....Costco, please address this.
Super long lines and prices arent really a deal unless you get their brand which is Kirkland on some items. its still just as good but prices arent that great in comparison.meats and seafood high and they run out of seafood quickly in or just dont restock it often which every time I go they are out
Were back again here after awhile. We got what we need and want and were done with it in 2 hours or less. It wasnt crowded as before although we took time waiting for our turn to the cashier. I am sure we will be back again.
Prices have gone up. It’s not worth shopping here anymore. Cancelling my membership.
Costco Harlem simply ROCKS! Clean quiet organized....did I say SUPER CLEAN? Carts are always available and are clean. Fully functioning bathrooms, spacious aisles and friendly staff. Great selection of goods.I am a meatlover...yes I am....and the meat selection is awesome 👌. Thanks Costco.
Great store! One of the Best Costco in NY State. The staff is pleasant and professional, particularly the cashiers.Highly recommend. Good customer service.
After paying your yearly membership fee of $65 dollars, you are able to purchase fresh fruit and vegetables, beef chicken, pork and any other grocery item at very low prices. They also offer other items at very good prices. The staff is always courteous and helpful. They make it their business to have you through the checkout very quickly. I enjoy shopping there very much. So will you!!
I have a Costco membership and I really don’t know why! Every time I see something that I like online or from the previous visit you come to get it and they’re out there always out of everything! I don’t know how this piece stays in business and they’re always out of everything I need. They have the worst product ordering of any other store that I’ve been to maybe that’s because of how they feel about the clientele thar people here in Spanish Harlem don’t matter!
Anytime I come here shopping is good but when checking out it’s the worst. The cashiers are so rude. It’s like they’re always having a bad day they’re always in a rush they never give a person a chance to put your stuff on the belt and make people feel uncomfortable by arguing with them about it. I’ve never been to a store where they argue all the time with their customers thinking they’re always correct Andrea is one of them who is always so rude. She has a nasty attitude. The customer service is super poor. I cant continue shopping here.. it’s convenient but a terrible experience.
With Delta variant a risk even to those of us who are vaccinated, Costco needs to tighten its mask policies before I return. We felt uncomfortable around so many unmasked customers (and some staff) plus others wearing masks I effectively as “chin straps.” I love Costco but my safety is more important. Up your mask game, Costco!
Instead of signing up for a membership several people walkout because no customer service
Had a great shopping experience at Costco today. I didnt get there when they first opened like I planned. I got there about 11:15 and IT WAS CROWDED! BUT the line to get inside moved quickly, and although I know there was a lot of people in the store, at no time did I feel like the aisles were too crowded. The shelves were well stocked with food and supplies. I was able to get everything I needed. The line to get to the cashiers was extremely long. Dont be discouraged by that because they have a really efficient system. You get in and out quickly without any problems. I have to give it to Costcos 117th St. location. They are definitely prepared for the masses, and have made sure you will have a pleasant shopping experience.
Great size and even greater options, neat and organized. More than enough staff members
Great people at the pharmacy. Good selection in store. Meats are awesome. Just wish I didnt have to pay $6 for parking.
Helpful, courteous, clean selection limited on canned meats and soups ( low salt please ) and some just some fruits are fresh but lack flavor that Im used to.
Has some great values. Staff is always helpful and courteous. It is clean and well run. They have a great optical department for eye glasses, high quality with good prices.
I truly love this place. However, some employees need to improve on their people interaction skills. I realize that there is a great amount of distress by reason of the Covid-19 virus. It should not reflect on any store representatives demeanor.
The staff at this store (116th Street in NYC) runs the gambit between great and exceptional. Early on during the pandemic I had purchased some whole bean coffee. I didn’t realize until I got outside that I didn’t grind it. A senior staff member, James, who had greeted me warmly when I first arrived informed me that the coffee grinder was not available due to COVID-19 concerns. However he didn’t just leave it there, he told me that I could use my blender as a grinder and I have been using it ever since. James took pride in the fact that he had been a Costco employee for 13 years( he may have had another anniversary since then). This is just one example of the types of employees that they attract. If I’m looking for something that I’m unable to find on my own, 9 out of 10 times, the employee will stop what they’re doing and escort me to the product that I’m looking for. Of course the food here is excellent and the prices are very reasonable, but the staff is what keeps me as a member. I’m a senior which makes their kindness and professionalism so important to me. I have had positive interactions with many other employees that I have encountered, especially since COVID has changed all of our lives upside down. From the young men and women who have kept the line moving with courtesy and respect to the customer service employees that handle the returns, I’m so grateful to you for putting your lives on the line so that the public can feed their families. Your kindness is everything! Thank you.
Clean,organized,well staffedWell stocked. Reasonable prices.Loved the meat n fish options.great discounts for everythingIts perfect for shopping for a family .Love them.
I just became a member of Costco after years of wanting to but I just jumped in. Glad I did! They have really good meats and an awesome food selection I like above all. Membership was easy and even during COVID shopping they still had pretty good selections.
FAVORITE PLACE TO SHOP IN BULK... GREAT POLITE STAFF... GOOD PRICES... AMAZING FOODFULL OF PARKING...
Its Costco, they are consistent everytime. The prices are not crazely discounted but they are good.
Great Job ... like the respect this company has for there workers and that they are closed on days.This New System of cashing out is not working when is management going to take notice.
Like any other costco but Manager is great very alert so everything running cool . I be back to that one even that the parking I have to pay.
Not sure why the meat here always expires within 2 days.No matter what day of the week I go here.The steak costs just as much at Whole Foods.If you like old, stale and tasteless beef this is your lucky day.Sad :(
Love Costco....lately the lines for check out have been insanely long (15-20 minutes). However for the value worth the wait.
It was not si good experience because they had technical issues and they did not know how long it would be to open, but I believe the worst part is the personal shoppers they do not care about other peoples shopping, they leave tha cars in the middle of the isles and keep running, like they are on their living room, management doesnt see to care
Great wholesale store for all your essentials and more
Worst shopping experience ever. Workers have no idea where things are, no social distancing implemented, no cleaning of carts like other Costco. Ive shopped in many costco never have I seen such a disastrous one like this one. Will never ever go near it again. I DONT recommend it at all. If you want to catch covid or have a bad shopping experience then this is the place for you.
I go here as often as possible for shopping--its the best option. Theres plenty of great deals from food to clothing to personal care. The waiting lines go by fast. But this Costco isnt as large as the other ones in NYC, hence what they offer here is limited. I would also like to mention that they have some of the rudest staff at the cashier check and the return line, they have to work on that. Dont let them get to you.
Love the variety and prices have gone up also on most of the items and they no longer sell Graham crackers at 117th st
There were no lines to go in thankfully and the line at checkout went fairly quickly. It was a good time of day to go and it wasnt super busy. They have moved some items around, that always gives me a chance to just go up and down each aisle to reacquaint myself with product location. Lol. I do miss the sample stations, hopefully after Covid we can get those back.
Don’t waste your time coming here. This Costco might have photos in the past, but when I came today, everyone told me there was no photo options
Great place to shop, quality products at the lowest price available in Manhattan. Long lines for checkout, but they get you through fairly quickly. If you are taking a cab/car service, plan on waiting about 20 minutes.
Thomas at the Optical Center is just the best- we go there every year for my sons ever changing eye prescription. He is a dad himself, and is so attentive and caring. My sons eye doctor has commented on the quality of the lenses in my sons glasses. He always answers all of my questions, and he is a pleasure to deal with. The quality of the glasses alone and the money we save is worth the yearly $60 fee. I recommend the Optical center, and Thomas!!!
Wholesale market where the register lines can sometimes be long. But the staff is helpful and friendly, and there are lots of tasty samples to enjoy.
Very good they have everything
As normalcy draws closer for everyone Costco at 117 Street tend to become more busy from about 2 pm to 5 pm. The good thing though is that lots more staff are on the floor and at the checkout. Line up outside range between 10 to 15 minutes. Its worth the wait if you are a bit late; Costco is always on sale. I need them to start carrying more ground provision including pumpkin.
My friend had a membership so she invited me. Store is Very large. Went to get some Toilet paper which was a good deal and a Rotisserie chicken which was a good deal also. Will go back with my friend again
Organized, people stayed distant not crowded i got there at 3:20pm entered at 3:40. So wait wasnt long. inside it wasnt crowded at all. I felt comfortable and i took my time shopping. When paying it was quick and easy
Love it but some of employees could be nicer
I like buy somethings in bulk. Usually have what I need. Parking can be challenging at times. Lines to purchase your stuff are Extra Long when its crowded. Sometimes moving around requires a lot of Patience.
Costco is one of thee very best places to go to. To shop for food I love it because everything a case
Very nasty customer service. The employees are always rude. Andrea and Patricia especially. And a girl named Danielle at the register. No class and no respect for customers and they sell bad meat. And u will stand in line for hours.
Costco is one of the best place to buy whatever you need your family. Since the food, medication, furnitures, clothes, shoes, food for babies. The good thing is that when you buy in costco you save times and money because there you buy everything in a bigger size and last for longer time.
One of the best places Ive shopped in a very long time. Customer service excellent, the speed at which you get from line to cashier is phenomenal. Keep up the good work!!!
The food gets made fresh from what I can see all the workers in the back making the cakes and food. The whole place can get cold so bring a sweater for the inside. There are always good samples of products you can try before you buy so exploring new foods is great. Lines can get rather long and have a 15- 20 minute wait at peak hours. Parking always makes things great , to leave . Always remember bring your own bag or bags.
I liked it piss app anything you want and first of all youre supposed to check anything on check your ID first before you go in to make sure Security First
Love doing my shopping there.🤙
No baby wipes at this location. The lines were long but moved pretty fast.
Love Costco! And its a short walk from home... Awesome!
Way way crowded but will admit it was one hour prior to closing on a Saturday night. I still managed to get what I needed except for the chicken bake but it was understandably closing time. The new setup looks nice but not sure it helps with crowd control. Time will tell.
Went one day before the Germany vs Mexico WC Game, they were still stacked with food and especially beer. Also, 2hrs before closing. Clutch
My favorite store. I wish there was one in Buffalo.
This is a warm thank you for all of Costcos employees on 117th. I am so very impressed with the level of staffs professionalism, their efficiency and management especially during this difficult time. You guys are truly on point. God bless each of you with His protection, and may He multiple every dollar youve earned. 👍👍👍👍
I absolutely adore Costco and all of its little snacks that they sell to try before you buy it I think its absolutely brilliant and you should continue to do so. I love the fact that its very roomy and wheelchair accessible for the wheelchair community and you should continue to do so and have your stuff walk around for people like me that cant reach certain things. the wheelchair Community likes to look around and take our time and really get a feel for what we want to get because the storage so big we just would like to have an easier way to get things maybe a button to press if we need help that way you guys can find those faster?
Today was extremely crowded. Line start back where the water was. I have never seen it this crowded today. But I needed somethings. The line moved pretty quickly...
I was helping my friends shop for groceries etc, they have a little bit of physical limitations. I was surprised how large this place was, their prices were great, and choices endless and in spite of the long lines to check out, they were amazingly quick. There was taxi service available as soon as we walked out. Great place for shopping!!
Excellent prices for quality merchandise. It can be overwhelming, especially the check out line. Yet, the staff are friendly & helpful. Though the check out line might be long, the staff makes sure that thing move along efficiently. i purchased a box of fig bars which i buy daily, saving $20 bucks & a pair of Fila sneakers for under $20. It can be a fun adventure
Great place to shop good value for your money and beautiful and very helpful workers.Update:This was after yesterday I called the store and they told me they dont have that kind of shopping for senior citizens or disabled people that horrible now I find them horrible. Place to shop its not the best for senior citizens are disabled thank you so much Costco for messing up my week
The food court here is amazing. There are tables where one can sit down and enjoy their meal. I highly recommend this experience. You will need to be a Costco member, as you cannot answer the store without a card
Went to the pharmacy. My medication was ready when I get there. The pharmacist was very pleasant and I was in and out in no time.
Massive place, lots of fun if you have a lot of time on your hands and just want to marvel at the massive amounts of food and other goods. Free samples are delicious. Things are sold in massive quantities so be prepared to carry a lot out and spend more than you might have planned. Also they sell hot dogs and a fountain drink for 1.50. cant beat it
Costco is awesome. Who doesnt love it?!
Love this location but prefer the old queue system of one common line to wait in, which makes it move faster for everyone.
The prices are excellent as they always are at Costco. They have the usual collection of staples as well as a Halal and Kosher section. If there is one thing that could be improved it has to be the lighting. I visited at midday and the entire store was conspicuously dark. Other than that, its a great place to stock up!
I was able to get most of my items, but the important essentials are always out of stock and certain items the store doesnt get anymore like clorox wipes, clorox clean up, gain fabric softener, gain dryer sheets. Just to name a few things. But thank God for the Costco here in NYC, so I dont have to go to far to shop.
I liked this Costco much better than my old Costco in Bk. Very clean, checkout line was unbelievably fast with the workers keeping every-thing/one organized. Visited this store to exchange something. Cust service gave refund with absolutely no problem, no questions, and the best part NO LINE there either! The ONLY thing I did not like was the parking garage. Very confusing the first time. Not enough signage(for me) in order to figure out how it works. The store itself would get 5 stars easily from me.
It was ok my visit to Costco the ride there was very long so if u live in the city this Costco is the closest one to you if u dont know that then now u do....
PROS: Very pleasant, informative, and helpful staff!!! Great variety of goods. Many taste-testing stations, with a wide variety of products, on weekends. Though there are not many taste-testing stations during the week, it is a much calmer atmosphere. Less crowded... no long check out lines on weekdays. Opened until 9 PM weekdays.CONS: Very crowded on weekends. Extremely busy atmosphere on weekends. Long check-out lines on weekends... though the lines move pretty quickly. Closes at 6 PM on weekends.
Love self service aluminum cans, glass and plastic bottles recycling area.Great selection of fresh seafood.
One of the best (if not the best) store in the area, with basically everything you could ever want from a store. The staff is extremely nice, theres free samples(sometimes), a food court, pharmacy, photo development place, and tons more. Everything is priced so good youll be happy you bought the membership card in the first place. Theres also restrooms and a recycling area near the food court as well. I extremely recommend going here.
Im very satisfied with the prices Love to shop there always stocked up in everything
Its Costco. Not as big as the typical Costco but still has everything you would expect. The checkout lines are long but move quickly and the cashiers are really fast at check out. Its quite easy to access by bus and there is a car service for bringing home your items. The car service prices are fair and listed on a colour coded map.
Wonderful for all your household needs
Very Good, very clean and very convenient place to shop but if I shop and spend my money in this good place on top that why should I PAY FOR PARKING. I do understand if parking is free everyone from all over will park for free but the management could control this easily if they want to.Many times we need few items ( then you wind up to buy more anyway) but hate to go because of PARKING CHARGES.Suggestions:If you shop less then $50 you get an hour free parking and above $50 you get two hours. Anything more then two hours will be ripp of by consumer and misuse of courtesy.Thanks and management please look in to it.
I hate to give bad reviews so Ill give this location 4 start but they need to work on making sure their staff provide better service because no matter what membership we have, we are still spending money there and we deserve respect. Didnt feel respected by your cashier Shema because of the nature of my membership! Im still a customer spending money here!
Sometimes crowded but the their employees move that line quickPrices are great too
Their prices are good, customer service was excellent. The lines were long but they moved fast. It was a good shopping experience
Costco is great. Lines are long but for the most part move quickly. Majority of Staff members though always have frowns on their faces.
Some good, some bad, some terrible. Good selection and price over a grocery or supermarket locally and many benefits I am sure most people know about. Location is great, even though it’s probably the smallest Costco because real estate is so expensive in Manhatten.lines can be crazy on the weekends and people can get nasty, so go during the weekdays if you can. Some of the workers are very nice but I have a worker that follows me around and watches me. It took several complaints to management for her to stop and I still have to keep an eye out for her as she follows me. I know this as I see her three or four times whenever I go there— obviously a little too much of a coincidence. They insisted about a year ago I get on a special list because I have medical equipment on my wheelchair that I don’t want searched, after years of them not asking and respecting my privacy, and now they don’t even ask about my bag. I get asked my the workers a lot if my aid isn’t with me if I need assistance.The only accessible women’s toilet upstairs had a broken toilet for about a month and a broken lock for several months before they fixed it. They said they didn’t have the part for the toilet and the lock I complained about several times. Now they are storing the mop in the stall for the last month or so. The elevator was broken for about two weeks, which really sucked as the accessible toilet downstairs everyone and her brother uses and it’s often disgusting so I don’t go in it unless I have to absolutely have to.They are sometimes ok outside for the Access a ride vans and sometimes are pretty rude. I’ve had drivers complain about them but one never knows considering AAR drivers sometimes really suck.
Good place for your wallet
Good assortment of necessary supplies
Love it because I always find many offers and a variety of products
Costco employees, Ive had dogs that were more people friendly! I wouldnt shop here for Free! It you dont like the job then quit!
If you can skip the weekends, youre fortunate. Its Costco in NYC. Its a contact sport.
I had a wonderful experience in Costco. I love doing my shopping thereBut the customer service need an improvement, the cashier that helped me was RUDE, and has an ATTITUDE. The managers need to educate her a little more.
Really good place to shop
Great Costco with fantastic products and even better service. Also, my husband bought glasses here and they said it would take 7 days for them to be ready to pick up, but it only took 4 days for two pairs! Love this place.
Awesome. Employees are very helpful 💜💜💜
A wonderful Costco love the prices convenient and Im not sure but I think I found several items with a price was for cheaper here than they were at other Costcos I think so anyways
Tomaz in eye/optical clinic seems to have gender bias. The manager needs to talk to Jasmine in eye center for what happened. Plus someone review the social distancing practices in eye clinic- there is no proper line/marker for people visiting the eye clinic. Basically, Tomaz needs anger management therapy plus your eye clinic needs to be organized in times of COVID-19PS. I don’t generally write reviews but I become super man when I get bad service ;)
This is my favorite Costco in the NYC and Westchester area. Excellent customer service and the location is clean 🙌🏾🙌🏾❤!
Able to find products, meats, cold salad, however there was nearly too crowd people for me uncomfortably because of no social distancing and no limit on numbers of customer
Always the very best place to buy household items, food, and lots of fun and interesting items too..Prices are the best you will find almost anywhere..Customer service is always great..
I got all my house groceries from there with a large discount most of their staff have excellent attitude while they dealing with the customers
Love this store to get our toiletries, paper towels and toilet paper and alkaline water. Also there good for buying bulk of things like socks and mens underwear.
Pretty much have everything you need in bulk. If there’s something you use frequent you should shop here. The long cashier lines go really fast.If you shop for specialty items I would pick a smaller store so the product, especially food doesn’t go to waste from buying too much.
Always excellent. Its a nice, Manhattan-sized location. I do my best to get my meat, toilet paper, towels, mushrooms and black, seedless grapes here - among other things.I arrive via bus and leave via the on-site car service.After all the years it has been open, its still disappointing that cell service is awful in certain spots of the store - with no wifi 😢
The prices and assortment are good BUT unfortunately this location has low standards on their management team. Last week me and my partner went to get a membership card and a nice young lady was helping us at the front desk, than this so called assistant manager (tall, short hair, dark skinned female) made it impossible for us to get it. She ended up having an argument with my partner and actually screaming back to him right at the front entrance, so unethical!.
Cheap and tasty chicken bake! The vending machine sells $0.25 water bottles!
They sometimes has stuff. Overpriced and not for this neighborhood. B j is much betterWent there today no chicken wings no unsalted butter just to name a few. Manager said its to crowded showed me the wings inventory and tomorrow they going to put it out. Like what ppl are here today . Costcos needs to do better
Ok before I start I’m guilty of liking their Italian sausage and the pizza.Dont judge me a bonus is the 50cent water machine The seafood is amazing. It’s beautiful looking and fresh tasting. The bakery is off the chain. But of course it’s sample haven. The lines can be pretty pretty long but they move fast. Oh their flavored wine is yummy. The membership prices are decent. The eyewear department is a hit as well. A supermarket on steroids.
Costco is a terrific merchandiser, selling an enticing mixture of high quality and cheap bulk products. Prices and values are tbe best. This location has a major management problem, though. The wait to checkout is too long. It was 20 minutes this evening, and this in a store that you pay a membership fee to in order to shop. Do not blame the employees. They hustle. The store is badly managed.
Costco has been hiring too many people that lack in consideration, morals amd good ethical behaviors I have witnessed workers in the food court at the front end and heard women employees talk about the customers badly bad talking about them and the way they look right in front of their face . Same with customer service for as much as I pay a year for my membership the quality of people they are hiring is extremely poor people lacking in high class mannerisms. very seldome a smiling face or warmth of customer care.
High quality food, home items and appliances. Excelent service and refund policy. Getting a membership is recommended.
The workers here are okay.there are nice ones, mean ones, and people who dont understand how to do their job properly.once, i was about to get a sample and then you know what the heck happened? they literally grabbed the sample and threw it in the trash. HOW RUDE, costco did change their sample schedule DRASTICALLY because they barely have any more carts to test out the food so we can see if we want it or not.but i do love the costco space, its nice and big and they do have a lot of food selections to choose from, and very FRESH produce and their CHICKEN is SO GOOD.their FOOD COURT IS AMAZING TOO!
Great customer service and just great shopping experience best time to go early in the morning on the weekday because weekends are extremely crowded
The Optical department is amazing. Tomasz, the manager is very knowledgable, courtois and helpful. The rest of the staff is great as well. The warehouse lacks some of the basic inventory which Im used to finding in other Stores. They can do a better job in keeping up with other Costcos.
One of the most unfair people in the management position l have ever meet in my life, they need to go back to class, and learn how to deal with there customer. If some was giving me a million dollar to shop there, l would not even consider taking it. one of my worst experience with a will know establishment. So inconsiderate.
Costcos always a madhouse. And I really wish theyll stop moving things around. One of the reason I like sticking with the one is because I know where everything is. But every so often theyll move it out of the aisle and put it someplace on display throughout the store that just makes no sense based on what your custom to! By the end of the day I appreciate having one so close to home.
Very difficult to find the stuff the aisle are #rd have to walk through every aisle to find what you want very poor service no one to help you or direct you to the correct aisle
The quality of the products that Costco sale are very good. Also Costco has organic and conventional food. The fruits and vegetables are very fresh. The prices are reasonable for the working class that is hardly surviving. You dont have a long time in the line to pay.
Great choices. Good prices. Not crowded. No lines. Parking is $6 but worth it.
It was nice fast service
After the initial purchase of a card ($50, good for a year), youll find huge deals on bulk items, including food, beauty, clothes, and electronics. Samples are given on weekends, but avoid weekends and peak times if you can, as lines get long and traffic in the aisles is frustrating. Great deals here, if you have room to store them.Also, the pizza in the food court area is excellent. Its never good to shop on an empty stomach, so I get pizza every time I go!
Have a great line of there bake goods
Great place, amazing prices and great quality! If your family is not that big make sure you have a big freezer! The also offer a good selection of Italian products such as Pasta Garofalo, Parmigiano Reggiano, prosciutto (ham), kiwis and Giovanni Rana products at a very affordable price.
I dont know why but I love checking out Costco when I travel. This Costco is unique in that its in an urban setting. Thus location seemed a bit smaller than the suburban locations. Even as a visitor it was easy to figure out his to get there. As an aside, there are great views from the upper levels where other stores are. The food court had the usual items.
Costco is just a smart move and definitely worth dealing with the crowds. On top of the fact that they have EVERYTHING at great prices and quality, the fast food they serve is damned good as well. I spent 70 bucks last weekend and I got 2 weeks of food, where else can that happen in NYC? Thats right, absolutely nowhere else. Go to Costco...
Its nice location and convenient for a city person to shop, however this my second visit and the machine photos for a membership card was not working again! This makes it harder to shop at other locations. Also, the staff is not as helpful as in the Port Chester and Yonkers locations, and there are indicators as to what is Im the aisles.Thats gave four stars.
**Edit for 7/13/18- went to shop here today and the whole store literally smelled like shyt!!!! Like a straight farm! I couldnt even get my shopping done. Could only grab a couple things and I was gagging as I was hurrying to pay. Dont know if they have a sewage issue but this was horrendous.. Im upset I wasted the trip to East Harlem for nothing!!Love Costco, especially Kirkland brand products and their electronics selection.. But THIS location leaves much to be desired, unfortunately. Customer service and basic courtesy are nearly non-existent and most of the employees are quite ghetto and very unprofessional.And do not go on weekends as it is packed!
Horrible, most of the shopping carts didnt work. The staff had other stucked with merchandize they failed ti stacup
Customer service here needs to improve. I have never went to a Costco where they have to check every bag whether its Costco items or not. I came in with a Target bag and my items I purchased and the lady at the door was basically making everyone show every item they had. Im wondering if this is a new policy
A fast food restaurant whose quality and prices easily beat the usual burger/taco/Chinese places, a low-cost pharmacy, and a store that sells high-quality bulk goods with a 100% satisfaction guarantee and liberal return policy. Ive switched to purchasing all my paper and cleaning products here, although transporting it can be difficult as a non-car-owner.
I like Costco but when I go to get an item I really like they dont have it anymore. Like the dinner Frank by Kirkland, Im only able to get them in the summer. People do eat Franks in the winter. Also I couldnt find Motrin either, its frustrating to go with a list and not be able to get everything on the list.
All a very clean and organized store, today wasnt too busy checking out thank God!
Clean environment, mostly organized, helpful staff. Expect a long line for checkout on the weekends
Its like a regular Costco but not as well stocked and of course the neighborhood brings in the clientele of the neighborhood which isnt their best
I dont like Costcos Percival they charge you just to get a membership and its not even worth it you cant even use that money to buy nothing erasing 60 to $100 for nothing no thank you
Britany was a terrible sales associate at the front end, disrecpecful to her customers and lacks customer service skills, she’s was sarcastic and Refuse to ring us up. The supervisors here (Sydney) did not try to help the customers either he was terrible at supervising did not know how to Make the customer happy(if anything he made matters worst) should be demoted ASAP. Felt discriminated and violated as a person never again coming to this location. I have been a customer at Costco for 10 years and I never share any negative thoughts about the store. This location needs new management and better hiring staff. STAY AWAY STAY AWAY
Here you can find all types of groceries. Come prepared to buy large sizes. You must become a member. One of the best rotisserie chickens you will find for just $4.99. Check out every aisle as you never know what might be there. Good to have a list.
Total reviews rating 4.4
199 Reviews for Costco Wholesale 2023:
Review №1
2022-02-16For common folks like me this place is excellent, there you can find some steaks, lot of pork, chicken, also lot of products for vegan or vegetarian people, I really enjoy the place, but in the weekends be prepared for the line, is so full of people, but the cashiers are fast as ninjas. You can even get some cool toys.
Review №2
2021-11-12Value for money. We got Kirkland fresh orange juice, a variety of nuts, laundry soap etc
Review №3
2022-04-05Well stocked. Clean. Huge store. Has clean restroom. If youre hungry or thirsty, theres a concession stand area with reasonably priced food, snacks and drinks and a sitting area with vending machines.They have produce, but for what I need and like to buy the selection of produce is limited.The food (meats, produce and breads) looked fresh. We werent buying any, but we do notice there is often a line for their rotisserie chickens cooked in-store.This Costco is flanked by several other well known stores in one shopping center under one roof. Lots of paid parking lot spots. Cabs available in the parking lot area. Elevator accessible and escalators for convenience and accessibility.
Review №4
2022-05-21This place has the most helpful, amazing staff. As a wheelchair user, I really dont know what I would have done without them during the height of the pandemic and beyond. Everything is always in its place and the staff is always available to assist.
Review №5
2021-08-04Not the cleanest place I visited.Very long lines.No available workers to assist through any of the isles, as if the place is not trying to welcome new people who are not familiar with the store or any other details.
Review №6
2022-04-05Good morning, It would be nice to see alot of new Items instead of shopping far away just to get an item that the store in Harlem never has. The point Im trying to make is lets get some Columbus Turkey Hamburgers, and some fresh Foster Buffalo chicken 🐓 Wings and some name brand Sweat Suits for men.And serving more Sample Foods would be nice !
Review №7
2021-11-28We had to deal with a careless cashier named Christy. Not only was she rushing to put everything in the cart but she was so careless that she charged us twice for lettuce and she dropped the blackberries on the floor and she was nasty. I have proof on the receipt that she charged us twice. They literally had to cross it off. We bought an expensive item and she threw it in the cart like it was worthless. Horrible cashier.
Review №8
2022-06-21I have been a member of the Costco for more than 25 years. I have shopped in different locations of the US, now in Harlem NYC. I like to shop at Costco because of the variety inventory. Lately, when I shop at Harlem store, the check out line was very long. The opening of check out were limited. I waited for 20 minutes. The Costco staff missed scanning a huge paper towel on my basket. When this problem was discovered, I was sent to rescan and it wasted another 5 minutes. The manager was rude. From now on, I will find different Costco stores near me. The experience of shopping at this location was disappointing.
Review №9
2022-06-28Worst costco ever i went to this location just to get something to eat for me and my daughter mind you i am pregnant and just because i didn’t have a membership card the girl instead of explaining that i need the membership card she told me i was not welcome at this store to get out and never came back i try to explain her i been there before to get food and no one had ever told me that i needed the card and she said she didn’t care to just get out! This is unacceptable she could have explained better to me and not kick me out like i was an animal 😡😡 this place need better people
Review №10
2022-04-19This Costco is very ORGANIZED and the sales reps are very helpful. I gave 4 stars because of the fresh produce being not fresh. The berries section is not good and often moldy. Please, check your produce regularly.