Costco Wholesale in Staten Island
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Staten Island, Richmond County, New York, US
Site: http://www.costco.com/warehouse-...
- Monday:Closed
- Tuesday:10AM–8:30PM
- Wednesday:10AM–8:30PM
- Thursday:10AM–8:30PM
- Friday:10AM–8:30PM
- Saturday:9:30AM–7PM
- Sunday:10AM–6PM
Costco Wholesale in other cities:
Update: Dec 28, 2021.Yup, still awesome.--------------------------YES.COSTCO IS AWESOME.Always has everything I need. Plus, a lot of cute plushies! Super clean and organized. My go-to store.
Love the store.Though The tire shop takes 3 hrs with a appointment booked. To replace 2 tires!Make sure to bring a tent food and drink when planning to replace your tires.
You can buy the biggest and cheapest of almost anything. Check for their clothing section, they always have comfortable clothes and pajamas. Everything is in Costco size :)
First, I hate this place because its just to crowded. Second, I dont honestly know if I save anything by shopping here. All I know is I overspend on things I probably dont need. Third, I hate that there are no bags or boxes on checkout. I feel like an idiot carrying individual items to and from my car.
Went with my sister who tried to use the disabled electric sit down cart. It appeared to have a full charge. Only lasted about 15 minutes, so our shopping trip ended early with not enough time to find the items we wanted. Couldnt even get gas here. Lives are confusing wrapping around parts of tge parking lot. No one letting you kniw if you are even in tge gas line. I went to a different gas station where I had full service for tge same price staten island store a big disappointment
Love this sore and go often. Parking is MISERABLE and they constantly move items so you have to ask where an item is practically ever visit. These are the reasons I gave 4, not 5 stars
Barbara at the food court you take the cake for the rudest most unpleasant person of the day! You should not be working in any type of customer service job, yelling at kids and mumbling profanities to your coworker isn’t cool.
Gasolina always full, the store has long hours, workers very nice. Make sure what time you go, besides the multiple parking spots, there is no space for a single car, especially during the weekends!
The products and selections are fine and all, but some of the receptionists have awful services. This receptionist called Tommy was very pushy when it comes to selling higher tier membership, very inattentive and becomes aggressive if you decline his rudimentary salesman tricks.
High quality food, good prices and customer service. The place is always packed but its definitely worth the extra time.
Dont buy anything from costco in new york, you will just waste your money for their membership. most of the products they sell are overprice, more expensive than other local supermarket, and also not fresh
I love the price. The meat and vegetables are fresh. The clothes is affordable. I come every 3rd is of the week.
Always packed and buzzing. So many people made it hard for me in food area to look for what I wanted. Mango Salsa? Stuff is always good and deals are excellent if you need a drum of Salsa!!!
They scammed me by renewing my card $120 Basically I had a membership that I wasnt planning to renew. and when I came the last time to shop I thought I have 1 week left. so after scanning all my items I noticed this extra charge of 120 for membership. Instead of notifying me before scanning my items. The cashier at my cards the whole time
My favorite thing of Costco is their prepared rotisserie chicken makes great chicken salads the best for five bucks you cant go wrong.
Ive been to many Costcos around the world. Every Costco location has their own unique quirks and caveats. This location, at the Southwest entrance, has steeper than desirable sidewalk inclines from the street into the parking lot. Low cars beware. The lines to get gas at this location is longer than most. The parking lot can be full on the weekends. Inside, this Costco has three main isles as opposed to two.
Never disappoint, go in without a cart, just for milk and walk out with a laptop saved $400. & the Spot Light Ring saved $40. But love Costco mostly because they helped the Urban Ferries with items the community is in need of. Shout out to Costco for their generosity
Need more staff on the floor, definitely. Some are very helpful, if you can find them. I sat down to eat a hot 🌭. Found the counter dirty, the dispensers empty, except the relish, the garbage can was over filled & items falling to floor. For the 45 I was there, workers kept coming by but no one did anything. Maybe they are overwhelmed. Hire more!
Its a nice place, but do make sure to look at your receipts! We have been coming here for almost 20 years and never before have we experienced what happened a month ago. My mother had bottle refund credits of $5.70 and the cashier tried to hide the refund receipt in her register and typed in refund credit of $0.70. After my mother asked for the receipt back, the lady pretended she didnt understand what my mother was saying. After much persistence, receipt was found inside the register under the money tray did she return $5 credit (in cash) to my mother. We have never felt so violated at Costco! Seriously people, check your receipts before you leave!
O baby Costco is the place to be I get all my meats 🍖 there and they have a big variety to choose from ya dig.
The most rudest workers I ever saw every time I go there the work aw miserable you say good morning or hello they dont answer you theres no customer service theres no friendliness I rather pay a toll and go to Costco in Bayonne where the work all nice its a shame the ones in Staten Island are so mean
Busy place parking may be difficult. They have a gas station and people to help pump if needed, also free air for tires. The tire station is very nice, helpful employees and fair prices. The new tires installed in about 1.5 hr, so I shopped. If you get there earlier afternoon you will enjoy samples of foods, or a quick bite at the food window and picnic like area. Know your prices. And be prepared to buy big items. They have a pharmacy and optical shop that accepts some health carriers..Above 2 yrs ago. Now new:I was there twice in past month. I got gas, by far the cheapest. Although the line wrapped around the back of Costco building, the employees were spectacular in organizing and directing the lines to keep order, move fast and prevent road rage incidents. They even helped me pump gas when I was fumbling at the pump. Their professional service was wonderful.Inside the store could use some direction at the lines too. But staff helpful and courteous.
Very busy and extremely expensive i even hurd the staff telling a man thats not your card you cant shop here I also hurd let the theif walk out the door its a better charge the selection isnt that great
Always good. Finally there were some paper towels
The visit to Costco was not very hecticThe place was busy but they had many open registers so it was quickPrefer this location over many
Not a big fan of Costcos anymore like I used to be I only go there now because my wife wants to go there from time to time. Prices too high especially the meat so I really dont find anything that I need any more at Costco. Even the chicken roll that I used to get at the food court doesnt taste the same
We enjoyed shopping here on a rainy Saturday, which location is bigger than other Costco stores I have been to here in NYC. Plenty of parking spaces. A lot of choices to meet most shoppers needs and requirements. Check out is fast, too.Plus, theres the gas station offering Costco prices, awesome!
I always enjoy going to Costco. The only problem I have is they do not accept American Express. So unless my friend goes shopping (shes a member), I cannot. You should at least except AmEx to become a member.
I love Costco but theyre terrible cause you just cant go to Costco. you gotta make sure you have a visa debit or cash card and I dont have non of that!
Went for a tire repair, I had an appointment and was taken quickly and the tire was repaired to my satisfaction. I did walk around the store during the repair at around 4pm Sunday and it was quite busy.
Fast, convenient, great quality
Tire department. Went to for balancing, being fist in morning been waiting 2 1/2 hour none called. When went to check how they doing, they said they tried to call me and left message, not true. Waste extra 1 1/2 hour . Very disappointed. To call them also would take a fortune...
Gas lines too long!!! But their quality gas is worth the wait!!! Great variety of quality merchandise at affordable prices❣
Be careful in the parking lot cars going all different ways but when you find a parking spot the is well stocked and check out is fast
Huge selection, great prices. Gas prices are the cheapest on the island. Parking lot could do a bit better
Your stores are great‼️But if you call the Costco corporate office to get help with something, the right hand doesn’t know what the left is doing‼️‼️I still need help with the mobile app.
Your average Costco, but I recently bought all 4 tires for my car and installation here and that experience was a great one. Justin from the tire shop went out of his way to help me although they were about to close. Tire prices were a little high, though. Justin explained everything to me in a way I understood and made me feel very comfortable driving away in new tires. My car has TPMS and Costco has the appropriate systems to manage and reset your TPMS. Keep up the great service Justin.
Cashiers are on a power trip, wouldn’t let me use my moms membership and insisted on me signing up
I like it right now it have halal stuff and everything good price
I usually use the cashier serve yourself, the one who stands up to serve the people, unfortunately he treats people with disrespect and this is not the first time he has spoken to us and others so rudely, I like to serve myself in this cashier, due to the Corona conditions, I do not like anyone to touch my things. And they have an employee who is supposed to help people if they need something, but he doesnt help people, he speaks with impoliteness, I used to like the Staten Island branch, but this guy who doesnt respect people and treats them rudely, he made me hate going to Costco, Now I was making a purchase and he talked to me in a rude way, I dont know how a big store like Costco employs people who deal impolitely with people, Ive always loved shopping at Costco Staten Island but yesterday I was genuinely annoyed after shopping at this location. the employees Those who stand at the cashier, serve yourself are a rude, I bought a vacuum cleaner and other things and I do not want to buy from the same bank card because I think the amount will be too large for one card. And the employee who is supposed to stand to help the people because they are using the cashier themselves, and spoke to me rudely, and rudely pointed with his hand, go go to the cashier who has an employee, to do the two operations for you. I was surprised why? Why do you speak rudely, Costco does not monitor the behaviour of its employees and makes them learn rudely with customers, Im very upset and I was disappointed in a place that was my favourite to buy his things from after this rude way and was surprised by the indifference of a large place like Costco that does not monitor the behaviour of its employees and leaves them dealing in an impolite manner with customers
Costco is my go-to spot for legit any and everything! They have everything I like, plus so much more! I make sure I make my weekly trip no matter what I got going on. Everything is cheap, with so much quantity/quality. You’re not finding a better wholesale store anywhere!
Each Costco is different so it took awhile to find everything we needed (and then some). As always lines are super long no matter how many people are cashiering but it’s par for the course. Our cashier was super friendly and hilarious! 😂
Great price but you need annual subscriptionto enjoy the saving.
Got to the ever busy Costco on a Sunday morning after a year of not going because of thus pandemic and was able to find everything I was looking for and more. I love the summer clothes at discounted pricing. You dont see many Eddie Bauer items so its nice to know you can buy good quality brands. Textbooks from Scholastic to help my peanut continue learning during the summer was also a plus. I am also so happy to be able to get out shop. 😉
I always like shopping at Costco because of the variety of items and the good prices that one can find at the store and the return policy. I am a sucker for the above and theyve got me as long as these terms continues, plus I love the self service payment stations, which makes things so much faster and efficient. They most definitely can improve by having a few more people to help customers along the aisles with Q&As.If I’ve helped, thank you for clicking the “LIKE” button!My Ratings: Price $-$$Service 2.5*, Comfort 3.5*, Bathroom 2.5*How Easy/Hard to find an employee for assistance 2*
Absolutely terrible management. This costco ATM machine did not give me $200 bucks. Transaction went through it said “preparing your cash” then nothing came out. So, I came up to this manager and told him that the ATM did not give me $200 and what to do. This guy was like: “So??!!!!” and looked at me blankly (crickets). Horrible customer care. They don’t give a .... about you.
This Costco is super busy and way over crowded but they mange the registers really well.
Its a costco wish they had a better toys selection
Not enough parking, no order in the store. A bad shopping experience for me.
Love the clothes as well as the foods. A nice variety of items. Some of their prices are very reasonable.
Very good overall. My only gripe is the beers they carry. Message to Costco: The quality beers you carry like Harpoon, Goose Island, Brooklyn and others...You almost always have the IPA versions only. Start carrying the regular beer from these quality brands too! IPA is not for everyone.
Found some great items this weekend …..
Great place with long lines. Prices are good for some items but not all. Buy in bulk as you need.
Staggering selection of items, very low prices for what you can get in store, and very crowded. Remember to bring your own bags for checkout! The lines are gigantic and it’s harder to social distance in such a high density high volume location. Some of the items can be found cheaper on Amazon to deliver to your home but it’s not much of a loss to pick something up here. There is an indoor pharmacy with extremely friendly personable staff that remember clients and family members of clients. Parking is spacious and ample.
My girlfriend visit Staten Island Costco for the first time today. The gentleman that goes by the name Matt definitely should be spoken to. Matt might not go out much or something. He must of not seen too many Asians in his life. He only asked my girlfriend to show her Costco card. You either card everyone or don’t card at all. With my girlfriend experience she did not see Matt card anyone after her. Didn’t know Costco can be low key racially profiling. Never had a problem in any other Costco.
Great product quality, the Kirkland Signature products rival the top brand names. Fantastic employees, always willing to help with a smile. Products are rotated seasonally and new products are added. Noticed that the supply chain issues has impacted Costco.
Very crowded but good selections and prices.
Usually a quick in and out during the week. Love the bakery and mens clothing. Just wish they would have XXL in the things that I like. (Guess its time to lose that spare tire). Always a great place to pick up a rotisserie chicken.
Neat clean and organized.. gas lines a bit long and interfere with some parking,but it cant be helped..
Its a great place to shop. Ive been a member when it was called price club many years ago. They have excellent products, variety, brands at a reasonable price. Their own brand, Kirkland is also very good. Worth the membership.
This place has great deals but a narrow variety. You have a choice of two different shampoos, two different coffees, two different frozen beef patties, etc. If you need Mayo they will have two options, the gallon size regular Hellmans and gallon size fluff. If you need Mayo with canola oil, it won’t exist and its besides the point of this store. It’s about buying in BULK. If you can use 40 packages of Ramen noodles, great! If you can use 40 rolls of toilet paper, great! If you can’t use 20 containers of coffee, shop smaller and elsewhere. I’m satisfied with the bulk selection and when I need less of something, I shop at a normal supermarket. Also, be prepared to spend HOURS of your day, getting there, looking for parking, looking around, waiting 30m for a register and heading home. A Costco trip for me usually means devoting 3-4 hours out of my day.
Very big store, we dont have that type of stores in Greece.
Great location. Clean. This locations gets busy but the lines move fast. I have always been able to find parking whenever I come.
Best for wholesale. U can really save when u buy for a big family or if stocking up for the whole month...just few regular stuffs arent available since recently, but still nothing to complain.
Love cosco, always a bit crowded, but theres certain items Ill always come here to buy
I love Costco but today was crowded and a lot of traffic
Costco is always amazing. I never get bored of going to Costco for shopping or just to have a look of some deals. Last year i bought from there my new phone Samsung ultra note 20 for really good price plus the insurance. I got the cash back as well because i used their credit card. Some items are fairly priced but other are over priced especially meat and fruits and vegetables. Over all affordable to buy from there if you have a big family or big event. The most problem they have that you need a membership to enter (60$ plus tax for regular one) but it is worth it. If you are there, give their sausages a shot, it is really tasteful. You will love it!!
Ive been going to Costco a lot lately. Its so clean ,everyone always wears a mask. The cashiers are fast & efficient. The carts are large enough to put all your purchases in. So many things you didnt know you needed! Happy exploring....
Food was good but eating area was dirty
Some good prices but overall prices are just average lot of things way cheaper in Walmart
If you are shopping in bulk, this might be the place for you. You do have to know your prices because certain items may appear to be a bargain but might be less expensive at the local supermarket. Additionally, if you have limited space and cant store your bulk, you might be better off shopping small.Kirkland Signature products are like supermarket generics. They tend to be good buys at a nice discount from brand name items. Their prepared food items are particularly good for big families.One small problem is product availability. Often times a product will appear on the shelves for a period of time and then just disappear. Not fun if it is something you particularly like or enjoy.
We love shopping at Costco! The only reason, why I’m giving 4 stars instead of 5, is the fruits variety is limited and freshness of Costco greens are so-so. My 3-years old son always asking to bring him to Costco to buy new toy for him. Lol...We always buy best quality toys, books, scooter, fish, cheese, diary products at Costco
Nice not to crowded always parking spot thats all matters
I am very impressed how pristine this COSTCO Warehouse is. Their associates are extremely helpful and pleasant and I have made the Manager/Management know it!Their Return Policy cant be beaten and the sales are terrific!
Costco Wholesale is a best place for shopping .We can buy lot of variety of Food,Home essentials, Pet items,bakery, Meat ,fresh vegetables and fruits.The prices are very low.There are so many Sanitizer Dispensers at different aisles for safety of customers in this pandemic. The Restrooms are neat and clean. I love this place.
Alot of options to choose from. The Acai bowl is quite sour.
I go in there for a few items and leave with a full shopping cart. I’m addictive to it.
The ultimate store me and my family really love to shop, please make sure you update my name and my husbands name thanks and God bless you
The self checkout is a lifesaver. Very little to no wait times any time of the day. The staff at self checkout is extremely helpful and scan heavy items right away.
Got everything on my list. Easy, fast check out!
I travel from Brooklyn to this Costco. They typically have a great selection and it’s not as crowded as the Brooklyn one. I also want to share a really great experience I had recently. I was looking for specific workbooks for my students, and the store manager, Saquib, was able to help me out. He followed up as promised and that alone is greatly appreciated. The rest of the staff was also very friendly and helpful, so definitely A+ for customer service!
Costco at SI has always been clean and patient friendly. They have recently added self check outbqhich makes getting in and out quick. Store hours on weekends is actually 830AM opening.
Good place for grocery with good pricesand always crowded hopefully they open another one somewhere in Brooklyn
Its a Costco. The store is clean, staff are respectful, shelves are stocked. My only problem is when I have to pick something up from the caged room post-checkout, I always have to wait upwards of 10 minutes for a supervisor to come and open the door.
Absolutely rude customer service from OP#128, Jane. I never had a problem at Costco before so it was so odd to have a cashier talk down and belittle a customer and the oddest thing was that she seemed to stay on the line and continue working after I spoke with a Supervisor. Can’t believe Costco condone this snarky and rude behavior. Thinking about canceling my membership because of this experience.
It was a horrible experience. I havent been to Costco for a long time I didnt know the self scanner was only for small items and it doesnt have the portable scanner for big items . No signs said so the Costco employee was standing next to me who could have said something no instead they left me to struggle with scanner no one came to help after I scanned almost everything then they tell me I shouldnt use the self scanner for big items very unprofessional . They could have told me that from the beginning not leave me to struggle with scanner with no help
I recently went to Costco on Sunday, and I loved how there were no lines! Also, they have some new products from the last time I was there (which was about a few months ago). They even have some vegan/vegetarian products which I am happy about since I recently turned vegan and my sister who lives with me is flexetarian....
Ive always loved shopping at Costco but I was genuinely annoyed after shopping at this location. Some of the employees are a bit rude and when I spoke to several supervisors about one employee in particular, I felt like they were a bit dismissive. They immediately linked it to the fact that she has an accent. 😳 huh? I tried to explain that as someone who works in Manhattan I am used to interacting with people from all over the world and her accent wasnt the issue. She constantly scolded us the entire time we were at the checkout counter. I was also caught off guard about the fact that they no longer accept any payments from Mastercard. Its been a while since I last shopped at Costco but Im not sure if I can shop here again. Maybe Ill try a different location in the future.
Most favorite store by far, stuff is great
Great for large shopping but you have to know your prices! The store is very busy now. I like shopping there!! They have lots to choose from.
It feels good every time we go. Every time we go, there are staff at the door who ask us to show our membership cards before we can enter. The inside is very hygienic, the things are neatly arranged, the items are summarized in place, and the cashiers are very friendly!
It was terrible. I went for a simple plastic bottle return. The machine rejected most of my bottles even though it says 5 cent return in NY state. The machine gave me a 15 cent voucher. When I went to cash this voucher they showed me a line 500 ft long. Dont recommend.
Prices are good, quality and service are on top
I had an appointment for the tire (to get the nail out) at 6PM. I got there and they told me 2.5 hours wait. When they sell you tires for $700 they say their customer service is above and beyond, and I guess once they get you that’s it. They should be respectful to other people’s time. I understand things might get busy in the shop, but 2.5 hours is unacceptable!
Love this place stocked w what I need and great savings
Always busy but has super good deals
Not my #1 choice, but thankful that I am able to join this club. Selectios are few here, I find BJs has more.
A little crowded at times but otherwise I always get what I need.
Customer service is great at the staten island costco. Purchased a tv in November didnt open it umtil april it was cracked they gave me a store credit and extra to get a new tv next size up because the one i purchased was no longer available. They deserve 10 stars
Costco itself is a great place to shop, however do yourself a huge favor and don’t EVER order an appliance from them to be delivered. I ordered a refrigerator from them after 2 weeks they finally gave me a delivery date, showed up at my house on Monday morning and said they couldn’t get the refrigerator up because I lived 1 flight upstairs. Rescheduled me for Wednesday once again someone had to take off work, on Wednesday I was informed the girl made a mistake because they were supposed to have 4 men on the job. Rescheduled me once again for Saturday. Saturday morning I get a call the refrigerator is damaged have to reorder it are they for real!! Cancelled the whole thing and am off to Lowe’s today where I will have it in a day or two. What a joke they are!!!!
Comfortable to shop in. Was nor crowded. Found everything I wanted.
Very good stuff. And cheep prices.
Always well stocked but its CONSTANTLY packed and gets obnoxious. Not their fault but still doesnt change the fact that its not the best experience going there simply because its almost always crowded.
You better bring your TRAFFIC A GAME HERE
The woman by the entrance was YELLING hav your cards out. The staff was cranky and not helpful at all. I asked this girl a question she took off her vest and said find a manager the self check out girl with odd name was a miserable non smiling grump big time booo Im going to Jersey they hav less rectums working for them
The only Costco in Staten Island, and theres no BJs. Its next to the mall, on a major thoroughfare. Its always busy, even day time in the middle of the week. Still, if you plan it right, you could save on food and many other items.
Great location. I prefer this one over the one in Brooklyn, even though it is a bit of a drive for us. We get to shop peacefully and can find most things we need in stock.
Thank you Casco for this product and we hope for more halal products
Well stocked, quick lines at the register, plenty parking & it has its own gas station, located close to all other strip malls. Essential workers enter side entrance by respectful staff members! Chase, city bank, target & three restaurants,bus stops all close by great place to shop! PS handicap parking a plus all flat ground no steps to climb .
Store was well organized and well staffed. Asked a floor associate where something was and she actually escorted us to the item. Someone was taking count of the number of people entering the store but social distancing was impossible. But I was fairly comfortable because I didnt see one person without a mask on. Saw an $70 tenderloin with a sell by date - it was the only one. I pointed it out to a manager and he removed it promptly.
Costco is a good place to go to shop in bulk, which in my opinion saves time and money. With that said, it is a good idea to comparison shop beforehand to ensure you get the most out of your membership. The Staff is Professional, Courteous, and Helpful. Parking is usually near capacity - Patience and good driving skills are essential during the busiest times of the day.
Shop there all the time. Cant beat the prices. The one on staten island doesnt have the selection as the one in Bayonne or Edison has. They dont monitor the soda so its usually out of syrup for some of the drinks.
I often go early enough to avoid the crowd. They always have a board up in the main entrance to let you know what essentials are on stock or out of stock. I am really sad that the photo center will be closing down. I often use them for their holiday/invitation cards, ink refills and they are the cheapest to get passport pictures done. So Sad. To me the place is always cleaned. I do wish they form a 10 items or less checkout aisle. At the food court I wish they gave out more condiments for the hot dog not just ketchup/mustard. And please put the sign all items go on the conveyor except for heavy items can stay on the cart more visible (bigger font) and place it elsewhere not below the conveyor.
Great options, employees are always engaging and helpful
Good prices and reasonable selection of products from a limited number of brands, which makes it easy to make a choice. Freshness of produce, meat, and bakery is quite good. The only pet peeve is the lack of aisle signage and information on the in-stock status of certain products.
COSTCO Wholesale is excellent and an exciting place to shop. I love Costco, and always find what I want and need. All I ask from Costco, please sell food like Salmon, that is not Farm-raised and is from freshwater that is very healthy. Thank you! Costco...
I most admire Costco for the strength of their organization and structure. They have been able to meet crises, such as Superstorm Sandy and blizzards, to serve the community when other establishments failed. I also find that their products, with rare exception, are of great quality with enough variety to satisfy most peoples needs. The prices are also quite good in relation to the bulk quantity available.One thing that I most enjoy is when the Costco floor becomes the Kentucky Roller Derby while shopping; there is nothing like placing your life in peril trying to get from the toothbrushes to the olive oil. Not to be overly dramatic, but I have seen a woman pushing a cart piled way over head with cookies, water, and toilet paper at about 60 mph with no regard to human life. Lord help you to get in that ones way.Making your way from the freezer section to the baked goods is even more exciting. Shady would be proud to see shoppers juking their carts in and out of narrow isles narrowly avoiding each other while grabbing gallon-sized containers of babaganoush off the shelves.Staff members look totally calm and detached from the mayhem and probably have nerves of hardened steel. From what I understand Costco hires rodeo clowns directly from the arena, but wont hire the bull riders for being too soft.
This place has everything, I found a nice framed photo of the cast of Monkeybone! It was such a steal, only costs 45$! I screamed very loudly when I found it and employees ran up to me to help me off the floor. I had fainted, very glad I came her, nice people, weird milk though.
Some staffers are nice but I’ve found myself in situations where I was not welcomed. Today I went to ask about their photo center for passport pictures. I was given a very rude response and complete lack of willingness to assist me. Was it for my race? Can’t opine but I’ve seen them be courteous to many that aren’t of Asian decent... just saying...
Costcos what a awesome store got so many different items from school supplies to food, electronics ,TVs, jewelry ,the place got a little bit of everything pretty much workers are great and awesome if you need help they will help you and direct you to the right area
I came to Costco to shop and parked my car in the parking lot. There ware no cars to either side of my car for at least 15 or more parking spots. I spent about twenty or so minutes shopping and headed back to unload the items onto my car, which was remained there the same way I left it… still with no cars next to it on both sides. When I approached my car I noticed three dents on the passenger’s side with paint scraped from it. It looked like someone purposely ramped a shopping cart into it. I returned to the store and asked security manager to view the tape in order to see who done such thing. I was told that there are no security cameras outside the store – only inside the store and by the entry doors. If that’s the case they should at least had signs stating this fact to the customers. I was very disappointed with their responses and unwillingness to pursue my issue with the damaged door. !!! What a pity - COSTCO can not afford outdoor security cameras to monitor their own parking lot !!!
Horrible shelves empty workers have boxes in middle of aisle very congested lack of product. Bayonne so much better
Costco is an awesome place. The stuff is always good quality for the things they sell and even their own Kirkland signature brand is very good quality. If you dont like something their return policy is excellent and even their food court offers above average food and deserts. I never worry when I shop at Costco.
Always good to shop there
Shopping at Costco is like going to a tourist areas. Always fully pack with people. Hard to find parking. Too crowded. Returning is taking forever. Now I learn to go there an hour or two before closing or 10 minutes before opening. Wish they have a self checkout counter. Upside I do like their return policy and no question ask.
My experience overall was good. I have not been to Costco in quite some time so it was a little nerve racking. There were some items I was not able to find. I definately will be going back soon enough.
Welcome to Costco, I love you.
Theres only one Costco in Staten island, and when theres only one of you, you can get lazy and rude because people have no choice but to go there. But this costco is friendly and clean. Highly recommended
What to expect here:LinesOcasional dealsMembership feesGas dealsWhat not to expect:Customer serviceIn my opinion unless you shop for a very very large family the annual membership fees makes it not worth it. Price in the membership fee to product price (which are not low to begin with) it becomes more expensive than elsewhere (especially if you dont shop for family of 8). Most items are priced similarly to any supermarket per ounce. Poultry is much cheaper in Shoprite. I suggest to shop at Lidl down the block. Lidl carries quality products at cheaper prices. Membership is free and has amazing benefits. Attached is Lidl membership benefits (Ill stick to them going forward)
They have nice pastries and good meat for bbq but the store is not organized enough for safety precautions
Who doesnt like shopping at Costco? My only complaint is the need for a larger parking lot for the volume they receive, especially on the weekends.
A lot of people early in the morning and not enough checkout people
Gotta love Costco! The whole chain, and this particular store are fantastic! I always get exceptional service and superb quality.
They have pretty good prices and availability of products but oh my gosh, this place is always packed. The parking lot is always full, you have to drive around a couple of time to find a spot. Then you get inside and its packed with the grumpiest people ever. I enjoy the products but really dislike the crowded mess of people. The gas station is convenient to us which is why we still have a membership there.
Getting more and more crowded every year. They did a lot to improve the parking situation, didn’t fix the issues, but at least they tried. They still have a great selection at a great price, so still worth the trip. Their ‘Prime’ grades of meat are almost always a great buy.
One stop shopping. I could pop a tent and live in Costco. You think they would notice???
Great store. Very Busy.
It was great, the store is wall kept clean and well lit.the prices are absolutely wonderful. I would suggest the executive member it really pays.
Good prices, long lines but cashiers work very quick, also, the goods easy to find because they are in their places despite a lot of buyers.
Place is usually always busy definitely for good reason. It is after all CostcoPros- Great deals usually with decent prices- Gas is probably the best price for the quality of gas-Union store: always a plus when you have a known union store. Honest days pay for a honest days work.- Depending on who is on the job good customer service- Good food at food court at Great pricesCons- Being it is usually packed I do think they could make a second deck for parking and update this store as it has been some years since renovation- Also like I said as a pro there are definitely some that are unfit to be inside this establishment- Food court line usually moves slower then average- ALMOST ALWAYS moving or taken items. This creates probably the main reason I cant give 5 stars as much as I truly support this company. I feel like I am on super market sweep any time I am going here looking for items
The parking lot set up could be better.
This Costco is great. Their lines move extremely fast especially with social distancing rules. I shop here all the time, and love coming here for my family items bought in bulk.
Great variety but tend to be over crowded in the afternoon. I have seen in many occasions managers were telling anti-maskers to put their masks on.
Place has everything but much too crowded. Isles are not marked which makes it a maze.
If youve been to a Costco or any other like it, you know what to expect. This particular Costco is usually organized well and the lines arent too bad...they move quickly when crowded. I use the handicap parking and there always seems t o be a spot. All in all its an A+ experience.
Excellent place to get your groceries handled. Have many sales and promotions not normally available at other locations and online. Checkout is always really quick regardless of how busy the location is. Floor layout is optimized for speedy shopping. Plenty of parking.
The quality of their produce is not what it used to be. The deli meat is sliced very thick. They don’t carry almond creamer. They don’t carry turkey bacon. 7 visits and still no paper towel. I will not recommend Costco to any of my friends or family.
Oh thank you Julie at the pharmacy for being helpful and informative
Everyone should shop here. Its worth whatever the yearly fee is. You get more food for less. But they have so much more. Tables, chairs, clothing, razors etc. The bakery there is phenomenal. I love Costco.
Very great place. Good deals on pretty much everything and if you buy in bulk everything is cheap. Staff works fast to provide you with what you need. My only complaint is that the ailes dont have any signs that make it easy to know where everything is, but if you go there enough times you can start to remember and memorize the layout of the warehouse.
Wouldnt let me complete my purchase. We can vote with no ID.. However a family member running an errand for their family is not allowed apparently.
Got a great deal on a lg 65 inch tv. Great price and the staff was great thanks Costco
I was in Costco a 1 1/2 hours ago. I think they are doing a fabulous job in trying to control the crowds and protect the people. These are trying times and unfortunately, there are too many who would rather complain than appreciate the fact that it is a hugh undertaking to keep people safe inspite of themselves. I wish them well and pray for their safety. The General Manager Chris and his staff are to be complimented.
Terrible service tires shop take too long to repair
Great selection of items. Parking lot is always packed so you will have to wait for parking while trying to avoid everyone walking aimlessly through the lot. Check out lines always appear to be very long but cashiers do a very good job at keeping the lines moving.
While it does get a bit crowded and the lines can be long, they move fairly quickly. But the main reason to come here is for the great deals you can get on bulk items, and their customer service staff is always so accomodating. They have a customer in me!
Costco gets immensely busy, they have a good variety of things. I just don’t like how the shopping carts are all over the place especially around the parking area. Sometimes you’ll have a good cashier the other times the cashier seems to be frustrated.
Always crowded but aint too shabby
There is one single female staff with the dark hair and big eyes who works at membership area is extremely rude. She spoke to me with attitudes at the beginning of me getting the costco membership 1 year ago after failed to attempt to sell me the higher cost membership. Today, I decided to not renew the Costco membership, not only she continued to speak to me with nasty attitude. She even rolled her eyes to me with no good reason. I’m not sure who the heck she thinks she is, but well, I’m so glad that I don’t have to deal with her and even see her again. Good luck with her pathetic life and representing Costco this way.
Great selection of items. Lots of things cheaper than other stores (when you buy in bulk). I visit here every week. My only complaint is the parking. The parking lot is big but the entrance to the store is kind of on the left side so that side of the parking lot is almost always packed (on a busy day like weekends and in the evening) and if you have to park closer to the Costco gas station be prepared for a long walk!
This Costco is a bit smaller than other Costco but it has a decent selection. The prices are decent and it still a better deal than regular prices at the supermarket. Although, there are things you could get cheaper at other places. I tend to shop here for the basics and items in which I wont get tired of if I bought in bulk. There are hardly anyone to ask for assistance mostly because the store isnt organized in a way that its easy to find what you are looking for. There are no aisle names or a guide on where items are located like in a typical supermarket. The checkout lines can get long pretty quickly. The place can get a bit crowded which leads to people acting silly. Like standing in the middle of the aisle to talk in the cellphone and not moving out of the way no matter how many times you say excuse me, or acting like vultures and pushing when they offer free samples. And parking is extremely hard to get. Sometimes, we would have to circle the parking a lot for a bit before we could find an open spot.
Its always crowded, but the employee are great, the store is clean and it has great products. Also, worth the membership fee just to save on gas.
Not enough handicap parking.
Clean, great workers and almost anything that you can possibly buy inside! It has a great return policy but I would always so a price check from other companies. Sometimes it doesnt matter if youre buying in bulk.
Well its a Costco so you pretty much know what youre getting into here.This particular location has a decent selection but not as many options for certain specialty goods like the one in Brooklyn but on the plus side, its far less crowded which makes for a much more pleasant shopping experience. Staff at this location is very friendly.The food court area gets pretty packed but we still like hanging out there after we shop. Cant beat the huge 2$ pizza and 25 cent waters!Would give 5 stars but the rather basic, though definitely adequate, selection keeps me from doing so. Im one for exotic foods so take that for what it is.
The workers at costco are awesome , because its such a busy store they are difficult to find. Compared to other Costcos Ive been to the space to move around is somewhat lacking. I know its a costo thing to do , but I often get a product I like and they relocate it or no longer stock it and I am often disappointed. Overall a good store but can use some improvement.
Long time shopper and Im just disgusted. I do my invalid parents shopping. I use their card and split the tender and then my groceries on mt card. I do this 1-2x a month. Today I was given the worst hassle at the register. Apparently I cant use my parents debit card (I know the PIN) they have to be here in person. I cannot be the only one shopping for loved ones. I was asked to go to the atm and withdraw cash to pay? I thought there was a change shortage? My parents and I are on the same Costco account too. Just a huge hassle, then was told I couldnt split the tender 2nd payment with a credit card it had to be a debit card. I dont know what changed since 3 weeks ago but it makes no sense. Luckily the manager saw me seeing red and with $500 worth of groceries in the cart and decided just this time to allow me to pay with my parents card. Ridiculous if its a PIN based transaction!
Be nice if they fixed the bottle machines, membership dues should be for things.to be accessible. I never complain about lines or waiting my turn but all but two being broken and needing to empty is a bad look.
It has pretty much everything you need, but missing a few sections of items. Costco in NJ has much more items in the warehouse
Costco is a great place to buy food that lasts a while and is affordable. You will spend more here but it will last a lot longer than the local supermarket. They also always have these great finds at affordable prices. I do wish they offered more organic and fresher longer lasting produce but cant complain too much for the price honestly.
One of the best kept Costcos around. Clean, well stocked and roomy.
Friendly staff on the floor and registers. This locations gets very crowded at times, and it is impossible to find parking, but I try to go there at odd hours, when there are fewer people.
You can get what you expect if any Costco here which is good. However this place is a constant circus. The line is long most of the time at the gas station and parking is difficult to find even with the very large parking lot. This is all likely due to the fact its the only Costco on all of Staten Island. The best time to go to avoid all this is weekdays later in the evening.
Everyone is very helpful, some of the prices arent as good of a value as it appears but for the most part I love Costcos!
Always clean, always courteous staff. Ive never had a terrible experience there, even when the lines are backed up. This Costco has been there for decades and a lot of the same workers are there from when I was a kid, so that says a lot to me.
I needed to change my address and waited 20 min. and got too frustrated to wait after waiting on one line for the associate to tell me to wait at a different counter....they need more experienced help.
Clean, wide selection of fresh meat. Friendly staff great parking.
The service is decent. Awful when theres a high influx of customers during the weekend, especially on Sundays.Wheelchair friendly to an extent. Its hard to get seating when the tables are very close together and all the outside ones are taken. The bathroom is accessible but the sink is difficult to use.Edit:I had a staff member hit me with their elbow on my head as I was looking at the jewelry and he proceeded to laugh. It was not painful but the fact that he laughed and stated he didnt intend to do it when I said it was not funny, was inappropriate. His manager just watched him do this. When I asked to speak to his manager, I was shocked to find that she just stood there and did not step in. She excused his behaviors and did not apologize for it. I proceeded to ask where to file and whom to speak with about both their behaviors. They took me in the back where the Costco branch manager stepped in and finally apologized. I filled out the paperwork and three days later, corporate followed up and apologized again for the behavior.
Went to the Costco in Staten Island the lines are manageable, the parking lot is a little crazy sometimes. Inside Costco was very clean and the people were very helpful I was looking for an item and they directed me to the right place. Love going to Costco
Great place, tons of stuff, but often its a madhouse of people.
Thrilled that this Costco now has 6 self checkout registers. Game changer for those who just need to pick up a few items.
An employe who was unable to scan membership card from my phone by handheld scanner but easy scanned on stationary blamed me for dirty phone
Costco’s is the best place to go to when you don’t wanna go back out to the supermarket. It’s a awesome place to go to when you have a pantry and a big deep freezer because everything comes in bulk which is awesome.
Costco itself is a great store. It is well management. Employees work efficiently. But I notice many customers are selfish, lack of respect. They took the merchandise and left it anywhere if they decided not buying them, customers shouldnt do such things, especially meat products. I just feel shame for them!!They dont even have the the basic human morality. Shame, shame, shame!!!
It’s Costco, so it’s great, but it’s intensely cramped and the aisles aren’t big enough to accommodate the crowd of people that flood this location. Still, prices and stock are good!
Upon arrival the line to get in was about 100 people deep. The staff kept everything moving and was inside in 23 minutes.Everything was immaculate, plexiglass in place and staff was helpful. After every customer the register belt was cleaned.WELL DONE!
Much improved from 4 years ago, it has become my very best go to place for alot of my needs. During the first COVID spike and since, they have maintain COVID-19 protocols of safe distancing enforcement, masks wearing by all, free available sanitizing materials for shopping carts and hands for the general public.
Best wholesale club in America. I really love Their price and service.yesterday i was there to print some pictures. Photo technician Raphael made my visit so pleasant.
Love my Costco. They always have great deals. Staff is always ready to help.
Total reviews rating 4.4
199 Reviews for Costco Wholesale 2023:
Review №1
2021-09-28Best Costco ever been to so spacious and got everything you need not like the one in Brooklyn most of the times out of order definitely will always go back even if I live in Brooklyn I will drive to the island just for this Costco is not they have different prices all prices are the same just I’m in love with this Costco don’t know why
Review №2
2022-03-05Store has great selection of seasonal items as well as regular food items. Store is very large compared to Costco in Hawaii so product selection is very good. Has some local products as well. Like Sams club much better but since they arent on the Island yet (local political corruption), Costco is a great alternative. Prices were very good as well. Gas station is a terrible setup for such a small location and should be moved to a different property. Impossible to get gas there without a painful wait with a fight to the death to navigate the cramped and full parking lot. Lose a star for poor location, parking, and gas station setup. Most drinks and paper items such as toilet paper, paper towels, etc can be gotten at local grocery stores much cheaper with weekly circular sales.
Review №3
2022-06-05One hours isnt enough for me always. i need more time! but today wasnt too crowded like before.
Review №4
2021-11-10One of those days when you stop by just for eggs. LolThe customer service was great. I stopped at the membership desk, the gentleman was very helpful and patient. At the register there were two members who quickly scanned all of my stuff and packed my shopping cart within a minute.
Review №5
2022-03-11Ample amount of goods, prices are ok for some stuff. You gotta keep your eye on prices and strike when it goes down. customer service is ok but can be better as you might encounter the occasional disgruntled employee. I wish they had medium and small shopping carts as it would reduce the inside shopping cart traffic and shopping cart accidents😁, also, not everyone buys truck load of goods in one visit. Clothes were very well priced last year but the current prices are higher for the quality. All in all its a pleasant experience to shop here. But there is room for improvement.
Review №6
2022-07-01Costco Tire repair services: Brought my car here in October for four new tires with sensors. They stole my new spare tire. Called them to get it back and they said they don’t have it and they would help search our car to find it if we couldn’t see it. Beware. I guess you can’t trust legitimate businesses to hire thieves.
Review №7
2022-06-29My favorite thing about Going to Costco is when I walk in and see Jesse😍 working the cash register. The first thing I do after seeing him is grab a smoked sausage. I make sure to mess with the bar code (so he has stroke my meat to scan it..what a grip 🍆🤛) I Love knowing he has handled the panties I have bought from Costco (still havent washed them knowing his fingers touched them 🤐) I still blush ☺️ ever time we make eye contact when he scans my KY jelly.
Review №8
2022-01-23If you like good prices and feeling like youre in a zoo, this is the place for you. The gas station - clear your calendar because youre in for a wait. The amount of people that use the front of the building as their own personal loading dock is a testament to the all about me me me me me mentality that is so wide spread. For a good afternoon, grab a friend and some folding chairs and plant yourself by the rotisserie chicken area. Theres enough comedy material there to fill a stand up act.
Review №9
2022-06-16I Love Shopping There. Prices Are Reasonable. Especially The Gasoline. Almost Everything Is Sold In Bulk. Perfect If Youre Feeding A Family.
Review №10
2022-02-08I love costco. Didnt grab a sample although hungry. DID purchase a slice of pizza $2 and was able to eat every piece of it. Ordered from Kiosk and wait wasnt long. Would go back. Clean and not cluttered.