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Costellos Ace Hardware of Bethpage in Bethpage
Categories
Location on the map
Bethpage, Nassau County, New York, US
Payments
Phone: +1 516-644-2450
Site: http://www.costellosace.com/loca...
Site: http://www.costellosace.com/loca...
Opening hours
- Monday:7:30AM–6PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–6PM
Comments (182)
I had often overlooked Ace Hardware for some of my projects and that was a mistake on my part. The store is well stocked, the prices are good, the staff is helpful and the store wasnt crowded. Plus the location was more convenient than its competitors. I have been to 3 local Ace hardware stores in the past 2 months and have been very satisfied each time.
A great classic hardware store with a lot of helpful staff to assist in finding what you are looking for. When you dont want to spend a lot of time in the typical big box home center this place will usually have what you need. Parking is right across from the door and never a problem. Its also located next to a supermarket so you can get your groceries in the same trip.
I had to ask for help at the paint counter. A young lady assisted me. I asked for certain kind of product epoxy for concrete. She points and says isle 18 on the right.Nothing remotely like what I was asking for existed in that isle. The store was empty with front end clerks talking to each other. Customer service was not number 1 in that book.
I ordered a large amount of paint and Costellos staff helped arrange getting it ready for pick up. Its my go to Ace Hardware Store
Everything I needed! The management/employees,absolutely great! Very helpful,very polite and courteous. It was a great pleasure shopping at this particular Ace! Thumbs up to everyone employed at Ace. Im very satisfied.
I initially gave a poor review after a bad experience with a sales person at the store while trying to buy some outdoor chairs. After posting the review, I was contacted by owner Rob, and got in touch with store manager John. They completely rectified the situation, and I was able to purchase the chairs. They proved me wrong when I gave the poor review. It was nice to hear from the owner himself, and manager John was helpful and professional. I am glad we were able to resolve it, and couldnt be happier. I highly recommend them.
If you know what you need and know where it is, great. The floor help leaves a little to be desired. Stock in certain items is limited.
Very helpful staff. Great place to find rare items. Very nice hardware store! Sometimes they dont have the items in stock that you might need which is why I gave it 4 stars.
Its more expensive than home Depot but the shopping experience is much better.if you can afford it and they have what you need its definitely the place to go.
Like the Costello Ace stores. Besides the staff is always super friendly and helpful - they always have plenty of things you need or didnt realize you did.
Good variety of hardware, home and utility products available here. Prices are moderate and quality of merchandise is very good.
Liked the selection of Christmas lights which is what we went in for so we could finish decorating outside since a few of our sets dont work any more. We found some nice new LED lights bought them and put them up.
I love the workers. Very professional and friendly. Unfortunately, they never seem to have the specialty hardware I need (Antique replacement bandsaw blade, knurled nuts, etc). They do have the best selection in hardware though.
Super friendly. Well run. Has a little bit of everything. You might get better prices at the big box store. But you will not get the service
In and out. Found what I needed. No fuss no muss. Hand sanitizer stations, employees wearing masks. Fast shopping experience from searching for a product online and in store locating.
It was a nice experience ...I needed some things for the home and one of the employees her name was Angela was very helpful and new exactly what I needed it was a pleasure to go to a store and have nice people help who know what they are doing,Ill be back again for sure.
Placed an online order for pick up. Paid for it and when I got there None in stock and couldn’t get my money back??? On hold for 2 hours with customer service and got disconnected. Couldn’t cancel online was telling me page couldn’t be displayed. Nonsense! Feel bad for the employees that they couldn’t do anything. Not their fault but there’s got to be a better way.
ACE is the place for nuts and bolts. This is my go to store when I need nuts and bolts. They never disappoint.
They had lots of shovels, snow melt and batteries. Also had a great supply of flashlights and other heavy-duty light alternatives.
Everything you need for your home and garden...... Ace is the place indeed! Very friendly and helpful staff
They have a ton of awesome products. Never realized the amount of stuff they have here. Some good deals too.
Gerard was a huge help!!! Made sure that I was taken care of from start to finish. Changed out a blade for me that I had no idea how to do. Lifesaver!!! Smart, knowledge, HUGE HELP!!
Decent store, but understaffed. I go there a lot, mostly to avoid Home Depot, but I often cant find what Im looking for, and have to come to Home Depot anyway.
Dont bother going to the store if the website says they have something in stock because they probably dont. 3 times Ive made that mistake and not even an Im sorry or let me look in the back
Couldnt get what I came for but friendly staff member recommended another place to get what we were looking for. I would definitely recommend this place.
The store had birdseed on sale for 2/$14. The ad had expired yesterday so they would not sell me one bag. I said i guess youd better remove your sign then. So they did. I asked the mgr. one more time if hed honor the sign. He said no. So Home Depot here i go. Or Loews. In the training of mgrs.a no no would be to never let a customer walk. No loss to the store to sell one bag at the expired price...since they neglected to remove the sale sign. Id have bought contactor bags n other items. Instead theyve lost me forever. The discretion of the mgr. in this case was poorly used.
Clean store , helpful staff
This is a great little hardware store! They have pretty much everything you need but its not a far search to find it. They staff is very helpful. I recommend this place!
Bought craftsman tool from there. When it broke they said they dont replace broken tools unless you have the receipt. Go to sears, if you can find one still open. Ill will do that next purchase I make.
I always go to Ace when I need to make keys. Its the only place I would go. Tonight was a big disappointment! I had 3 keys made. Went to a listing in Farmingdale. I tried the keys, and one didnt work. I was upset because of the inconvenience. I was supposed to leave the keys in a lock box. The worker didnt even say im sorry. That made me a bit pod. Yes, ill go back to Ace, hopefully i wont have another bad experience.
Love this store. I cant believe all the things they have there. Stuff you would have never thought youd ever see again .
Nice store, has everything. Employees are helpful.
The one star is not for the store, but for the Scotts 4 Step fertilizer package. Its expensive and I have used it for a few years now. My lawn still looks horrible. I start each year with high hopes but end up weedy and crab grassy. My lawn is not vibrant green. Efforts to speak to Scotts corporate office are unsuccessful. You are only permitted online chat with someone who barely understands English. They require the bags for any type of compensation. Who saves old fertilizer bags? Save yourself the extra work. Not worth the money at all.I want to edit my review.......I received a call from Joey Costello...owner of Bethpage Ace Hardware. He was able to find my receipt, contact Scotts and issue me a refund. He also set me up with another company who will access my lawn, test the soil and make recommendations for a healthy lawn. I am grateful that Joey went above and beyond for me, took time from his day to make this right and insure that I am a satisfied customer. I am VERY satisfied. Thats how you take care of customers. Thank you, again, Mr. Costello.
The security guy at the front door is opening the door for every body from inside , he should be out size pulling the door out, with this pandemic going on right now he shouldn’t be getting too close to people , he is not respecting the 6 foots distance. Be AWARE!!
Great store higher then the larger store & even higher the Sears prices but they do have a few things you wont find elsewhere & they do run some good monthly sales,they even had some older stuff you wouldnt find elsewhere..
Good but dont ask me if I want my penny change. You cant do that.
Has craftsman tools, helpful people. Good selection of hardware. Wide selection of paint supplies.
Had what I needed & the staff was helpful even though I didnt need it. You Cant find that at home depot.
Customer oriented store.
Great neighborhood hardware store. Usually has everything I am looking for so I dont have to go to Lowes or Home Depot.
A little disorganized as they were just putting out Christmas and snow stuff, but the clerk took me right to the aisle i needed.
If you need rare parts in a hurry....they have them.!
Can not believe how overpriced everything is there....I guess that is why I dont go there much anymore..
Great place and usually always has what I need there. Friendly workers usually available for help too.
Thanks for being open Sundays and Carrying Benjamin Moore Paint you save me a lot of time monday mornings waiting for Paint for be mixed. Classic Painting & Home Improvements Inc. Its time for Spring Spruce-ups let us give you a hand around the house.
A bit pricey but they had some decent SALES..and the man in the key dept gave me a coupon for a FREE key!!
Always a great experience. Employees are friendly and knowledgeable. Quick in, quick out.
Nice store. Much more organized than Farmingdale.
Very helpful. Has most everything youd expect to find in such a store
We bought some apple wood and was looking for advice on how to smoke ribs in a regular BBQ. Ended up going on line for the info.
Good for hard to find different items. A bit more expensive then home depot or lowes
THE GUYS IN THE KEY DEPT WERE JUST GREAT. THEY WERE honest and very helpful.
I wont say they have everything, but they have only let me down once.
Excellent service from a young man that helped me from paint to weed preventor. Very helpful and great prices.
Usually find what Im looking for there ,if not , staff will be glad to help you find it .
Walk around for 20min and not one petson asked if i needed help with anything
Great services wonderful staff here.
Good local hardware store with pretty much everything you could need, and a wide variety, for all types of home repair and more.
Staff in the store very young. Too busy chatting it up or texting to be bothered. I feel like a nuisance every time I go there.
The young lady that helped me was awesome. 😊 everything was neat and in order. Will go back
Always have what I need.A quick in and out experience
My preferred place to get all my supplies. Knowable, helpful staff
Came here in a pinch and they had everything i needed. the sales people were really helpful and nice!
The staff was very helpful and nice 👌
Great store. Lots of variety Grest brands. Quick checkout.
Very helpful staff, pleasant atmosphere, and they help you as much as you want them to
Has great selection of anything you may need for your home
Your over priced. Your staff sticks and the store is disgusting
Always find what I need. Personalized help. Beats going to a giant warehouse store..
Very clean and organized store all the employees are very helpful
Workers were friendly and helpful but store was messy and dirty.
No one was able to help me find a plumbing part they did not seem to care
Great staff. Very helpful. Good selection
Pretty well stocked... Not a big box house, but has lots.
Very helpful staff and good selection of goods.
Great place. Support local hardware and not the big chains!
The staff is much more helpful than other similar stores
Always a worthwhile trip. Staff is knowledgeable n friendly
Little Italian man who works there really knows his stuff. Best experience there to date !!
Tools are more expensive than usually
They have a lot o merchandise. A helpful staff.
Quick service great price
Found items very quickly, staff very helpful and courteous.
Lousy service from manager.. Hot shot complex... No decent service at all!! (Girl at register was nice)
Great customer service ! Very helpful & knowledgeable people !
This is a good alternative to Home Depot. More expensive, but Ace Hardware offers more options.
Alittle pricy
Helpful, fast service. Thank you.
Well stocked knowledgeable people but pricey
Very nice hardware store with good selection.
Great hardware etc with helpful staff
It beats going to Lowes or Home Depot but selection is limited and they arent very helpful
Staff was very helpful and polite. Thank you!
Very good.
Hire people who know what they are looking for and the place would run a little smoother
Local store with helping employees. Small store but helpful people.
Great sales help and very friendly
Very helpful excellent customer service
Great place. Wonderful staff
Always find what Im looking for at Ace.
They carry Benjamin Moore paint here.
Large selection and a helpful staff
Large selection and helpful staff
Great service even during these hard times!!
They were helpful
Found what I needed fast. Friendly staff
Very organized and people are helpful.
Very professional and helpful staff
Happy with the service worker know there business
More variety than other stores
The most helpful and courteous staff.
I can always find what I need there.
Excellent! Had everything I needed.
They are very knowledgeable and friendly.
As close to the old neighborhood hardware stores as you can get these days.
Very helpful , Excellent customer service .
Empty store, one register, 4 people on line ahead of me!
Very helpful in matching outdoor stains
Service was very nice and helpful!
Friendly and very helpful staffs.
Great customer service as always!!!
Great staff very helpful
They always have what I need
Has everything you would ever need in a hardware store...
Great place always have what I need !!!!
I always find what I need. Thank you
Seems overpriced compared to similar stores
Had to have keys made. Nice job
Always find what is needed here✨
Awesome employees
Staff is helpful
Good customer service.
Great service.
Very helpful and knowledgeable
Better then home depot and cheaper
Everyone was so helpful & nice!
Employees ask you if you need help.
Having them install a dog proof screen.
Great people, great service!
Great customer service
You can find everything in this shop
Pretty well stocked.
Good customer service
Had vintage screws that I needed
Good friendly staff
Great place for paint
They have it all.
Very helpful staff
Good service
Prices are not good
Great service.
Good experience
Very nice place.
Old School hardware shop
Nice
Staff was helpful
Go to lowes
Quick place to shop
Alot to offer..
They have everything
No lines
Excellent service
Excellent location
Nasty mgr(?) Victor
Great place
Superior service
Mop
Good place
Overpriced
Do not buy paint in this place.Buy 5 gal. Paint benjamin moore paint spec 500 flat brox$ 92. This place. Same paint same quality and same quantity$ 162.50. Incredible but true I told him that if there was any mistake, if he did not leave it, I showed him the two resibus and out of shame they gave me a discount of $ 62, even so it came out $ 8.50 more expensive
The price is expensive.
Walnuts
Total reviews rating 4.3
182 Reviews for Costellos Ace Hardware of Bethpage 2023:
Review №1
2022-06-27Amazing service came in and was greeted right away from the gentleman at the register I approached him and asked him what I was looking for he briefly explain to me that he is actually new and he’s only on his second day of working he pulled out his phone to search the product and guided me to the right Isle he after we was done he walked me back to the front I asked him for his manager he said sure thing I’m actually the new ASM I will grab him I told him no need Jamie you are a great help and I hope your future at Ace is bright because as a former CEO of a company I know a great asset and you my friend are amazing I can’t wait to see you again Thank you for going above and beyond. Only on your second day keep up the amazing work
Review №2
2022-04-28Everything I needed! The management/employees,absolutely great! Very helpful,very polite and courteous. It was a great pleasure shopping at this particular Ace! Thumbs up to everyone employed at Ace. Im very satisfied.
Review №3
2022-05-12Customer oriented. Wide variety from car keys to masonry tools and supplies and garden essentials, plumbing. Also house whole goods. Will stop by soon.
Review №4
2022-06-19Nice experience. I brought my window screen to get replaced and they did a good job. Staff are very helpful.
Review №5
2022-06-19I can always rely on good service when I go here. I just needed to get some paint and they matched the color I needed exactly.
Review №6
2021-11-10Guys working were nice, I came in a bad mood having trouble with my plumbing. They were so cool and helpful. Knew much more than I gave them credit for, for young guys. Good job dudes. Plus had everything I needed to get the job done.
Review №7
2022-05-28The people were very helpful and the store was very organized.
Review №8
2022-05-25Ace hardware lacks inventory of hardware.More bird seed than useful hardware
Review №9
2020-09-15Better than Lowes and home depot combined. Great service, hopefully they have what you need in stock
Review №10
2022-02-06Great staff very helpful, didnt rush me when I need gelp