Costellos Ace Hardware of West Babylon in West Babylon

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Phone: +1 631-321-1316
Site: https://www.costellosace.com/loc...
Opening hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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Total reviews rating 4.3

108 Reviews for Costellos Ace Hardware of West Babylon 2023:

Review №1

2022-05-06

Went to buy a propane tank and a garden hose storage holder. They didnt have any full propane tanks but directed me to a company that did. The service overall was good.

Review №2

2021-04-26

Very friendly staff, they were able to direct me to anything I needed quickly and without hassle. The selection at this store isnt as large or diverse as most larger hardware stores but the friendly and knowledgeable staff make up for it. After purchasing extra supplies I needed to return one item and it was simple and hassle free.

Review №3

2020-12-05

I absolutely love this place the best staff ever! Knowledgeable,caring, just really there for the community. I’ll never do a big box store again. They really make you feel like a person and not just a customer.

Review №4

2021-09-26

Actually I was very disappointed, I purchased a garden hose nosel ( and it would not shut off ) last October the warranty on the product said to return to to Ace for a new one, there was no time limit on the warranty yet they told me it was only 30 days. I purchased a new one but will never shop at Ace again

Review №5

2020-06-06

The staff at this store are outstanding. Peter Finck goes beyond the norm of help. He so helpful and so is the entire staff. People are just not like this anymore. However, at the West Babylon gets 5 stars plus. Thank You Peter Altman

Review №6

2020-05-19

Thanks for nothing . Had to cancel my curbside orders. But cannot get credit for items never received. Emailed headquarters to get a number to call. ..wait for hours and no one picks up. What a scam. Used to shop at Ace. Never again. Burned the rewards card. And when asked of my experience, I tell others go elsewhere. What a sham. Reporting to bbb and attorney general. Never again. Dont do curbside...youll be sorryThrowing money away...as they price gouge as well...but paying for items not received is plain theft...never ever shopping there again.

Review №7

2021-01-10

I needed help with a bunch of really odd and end hardware for work. I work in an operating room , so I must be really precise. Not on people but on the surgical robots and lasers. Most of the time I would get the hardware from the manufacture. The last two times I had a deadline to meet and of course I turned to COSTELLOS ACE HARDWARE. The first time PETE spent about 1/2 hour with me looking for matching hardware. This guy is FANTASTIC . Pete knows his stuff and is wonderful to deal with. One other time , I had another issue and Rich helped me. Another OUTSTANDING associate . Rich did not hesitate to locate hardware for me. Costellos Ace has one great team. I will not shop anywhere else. The team at COSTELLOS ACE HARDWARE goes way beyond in the customer service department and in the KNOWLEGE department. They are all OUTSTANDING and extremely PROFESSIONAL . You do not get that anymore, however at Costellos you do.. Again to Pete , Rich and the whole Costellos team . ONE BIG THANK YOU.Customer for lifePeter AltmanOn a special note. AMBER has to be one the nicest and one super professional person I have ever known. Amber always goes beyond the norm in any aspect.Again, the talented employees at Costellos are extremely hard to find a team like that. Costellos did it.Thanks again

Review №8

2020-05-22

Colleen and her entire team were excellent. They went above and beyond to get me a fire pit for my husbands birthday today. I am very great full for their kindness!!! My new go to place. 😉

Review №9

2019-03-06

Just purchased a house right down the road from Ace so obviously I have been spending alot of time in the store . The staff is very knowledgeable and friendly!!!!! Today I purchased a patio set with umbrella and Glenn was very helpful . He understood exactly what I was looking for and went out of his way to help me find the right set . Thanks again To all the staff at Ace always a great experience coming to your store!!!!

Review №10

2019-08-01

So I came in here on a last Monday Morning, and when I walked in I wasnt even greeted upon entry. There was this heavy employee behind the register on his phone the whole time i was in there, when I asked them a question they didnt respond for the first 2 times. Then I went to my product to find out the package was already opened and just taped back together, not only was it just that, the price was incorrect when I came into the front to pay. When I asked them to check they refused. So I said I will take my business to Home Depot and they said I can do whatever I want. I am very disappointed in my local hometown hardware store. I cant even fathom my sadness from that day from start to finish, and this just made it worse. :( L FOR ACE

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