Kerbside pickup
Yes
CountryMax - Farmington in Farmington
Categories
Location on the map
Farmington, Ontario County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 585-924-7340
Site: https://www.countrymax.com/Farmi...
Site: https://www.countrymax.com/Farmi...
Opening hours
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–7PM
- Sunday:9AM–5PM
CountryMax - Farmington in other cities:
Comments (93)
Great selection of plants for a mother’s day gift. Great service from Abby who kindly offered to pot my plants for me. Very impressed.
Ordered dog food multiple times. Every time they called saying it arrived. Every time I showed up and they didnt have it. This past time the employee said to me sorry, this happens all the time. We dont have a good system.Update: I was assured the policy for special order items has changed at this location and was told a free bag of dog food was waiting for me. Hopefully with this new policy it is there.Update 2: Bag of free food was there, however, it was puppy food instead of adult. At least there was something there. I accepted the food and appreciate the efforts made.
Good prices and selection for most pet items. Often get an offer to carry heavy items to my car. I will NOT buy fish here. The fish department is a disgrace. So many dead fish and shrimp. They look like theyve been there days. Ive checked back several times and there are always floaters. Not worth risking the health of my whole fish tank.
The service at this particular CountryMax is exceptional. In all departments someone will usually greet you and ask how they can help you. If you just want to linger and look things over, you are never pressured. Staff are attentive to keeping customers from waiting in long check out and open new stations for purchase. Any larger package you buy they cheerfully offer to carry out. The prices are fair. I buy all my pet and much of my garden supply here. Always have a good selection of nursery stock.
Every sales associate I had the pleasure of speaking to was pleasant, knowledgeable and helpful! They have become my go to yard and garden store. Thank you!
I have always had a good experience at our local Country Max. We tescued guinnea pigs and one of the girls told me about sawdust that was a bigger package and better priced. Another girl helped with clipping their nails and did an amazing job. She gave me tips and tricks with them as well and I was very happy with the service. The guinnea pigs were definitely more relaxed and the girl did it with such ease. It was also a good price to have their nails trimmed and not be paying ridiculous out of pocket elsewhere. I definitely have a 5 star experience every time I go there.
I normally come here to get my fish and fish products. Needless to say I will not be back for while. The state of the fish tanks was appalling! I have never seen so many dead fish. The one large tank with the goldfish had probably 30-40 fish stuck to the filter. The glass on the tanks were so dirty you couldnt really see what was in them. There was so much algae growth in some of the tanks that it was falling off in clumps. I did not get any fish from these tanks. I get the supplies I needed and went to cash out. Must say the girls at the front were too busy goofing off and acting inappropriately to care what was going on. The girl that cashed me out only rang up half of my items then refused to give me a bag. I even mentioned that she missed items but she didnt seem to pay attention. After i asked for a bag she stated that she didnt have any at her register meanwhile Im starring at bags at the register right behind her. It was not busy in the store at the time of visit so not sure why she could not have stocked her area with supplies that were needed. Hopefully she does not last long there and they get some serious help in their pet department. Not one employee was in the fish, dog, and cat section.
So many things there. Much larger than the geneseo store
I usually come here to get dog food every Sunday. But this past Sunday I came in to get the food. And an employee was making a huge scene swearing and yelling in the pet department. I felt very uncomfortable and ended up leaving I hope this doesnt happen again in the future otherwise a great place.
The best and most fun pet products ...and so much more. Got some great Carhartt merch here too for winter. Love CountryMax & highly recommend! Great customer service & selection.
Love this place! Tons of pet supplies, Good selection of fish, and they have birds, mice, rats, guinea pigs, a chinchilla, and a ferret as of this post. Employees were friendly and helpful, good experience!
I had an hour to wait , while my husband was in an appointment. I love to go to county max! I find it an amazing place to fuel my soul. I honestly spent 1 1/2 hrs by myself , on my BIRTHDAY, just wandering around the store!!
Similar to Tractor Supply or Runnings, but much more oriented towards livestock, horses, pets, etc. Very little in the way of general hardware, but, if you need anything for critters theyve probably got it. Nice clean stores, friendly and helpful staff.
Not impressed with Farmington country max. Your hours are 8am to 8pm. Yet you had the closed sign on the door 35+ minutes early, there were customers cashing out... and your cashier ignored me while I stood there long enough for her to notice me. Now my bird has to wait for food til tomorrow. Very unacceptable!!!
This is the best run CountryMax that I have had the pleasure to visit. It isnt one of the bigger stores, but the staff is the most helpful & knowledgeable. Perhaps they could utilize the front sidewalk as additional space with a simple roof overhang.
Country max Farmington has a good selection of pet products, childrens toys, pool and pond necessities as well as live animals and fish. They also have a nice little nursery with a broad selection of fruit, vegetable and ornamental plants and trees.
Great store with a wide variety of pet, farm, & outdoor related home products. All of the employees working the floor are very friendly, informative, & truly make an effort to help you with any questions.
CountryMax is my go to for anything backyard, garden, or animal related. The staff at Farmington are both helpful and friendly. Highly recommend.
Employees are very nice and helpful. They helped carry heavy bags of dog food out to my car
Staff always friendly. Great place to shop for our animal supplies!!
Amazing selection of every outdoor and indoor hobby, pet or person! Lovely staff. Very helpful.
Its a great place to find things for the animals and the nature. Flowers, trees etc.
Good prices and has just about everything for our Chinchilla needs. 25lbs Mazuri Chinchilla food is a good price here.
Love this country max. They have everything I need. Just call and check before you go, they are happy to help. Best staff of any country max!
Best prices for reptile supplies..and they loaded the car for me. Awesome service.
Country max always has what I need. The the staff always knows how to help and does. Prices are reasonable. One of my favorites
Very knowledgeable staff, had just what we needed whereas nobody else around seemed to have either.
The gentlemen taking care of the reptiles was awesome and extremely knowledgeable on everything they had
Super friendly people small-town feel reasonable prices just a fun place to visit
Friendly and helpful staff. Business is well stocked for garden & pets.
Had what I needed for our dog and willing to help me load it into my car in sub zero weather.
Sold me a blown heat bulb, all I wanted was a functioning bulb but instead they told me “sorry you bought a blown heat bulb from us have a nice day”
Takes customer satisfaction very seriously, and treats customers very well. A great company to do business with!
Good place to get pet supplies,gardening animal feed and etc.
What a great store with super friendly and helpful customer service!
Always nice to go to country max.treated well,and they will. Always carry, the bird seed to the truck
Found exactly what I want and my dog just LOVES to browse and be told how beautiful she is!!!
Staff are awesome, prices are good. Great selection.
Always friendly . Helping. And rarely have to load heavy into my car !
Nice selection of bird food. Pricey for cat and dog food and supplies.
Great store with friendly employees!
People the employees our all very helpful and nice.
Fun place to wander around with our son...well-made toys...
Lots of helpful staff and so much of everything to choose from.
This place is great! Its the people that work there that make the difference.
Enjoy going to CountryMax.. Travis that works there is a very knowledgeable young man.
Love it the, great store, great staff, friendly and efficient.
Wonderful customer service. Will shop there often.
Great stuff, good prices, employees know their stuff.
Had great sales on Oriole feeders and dog treats
We always get quick and curtious service.
Even though they were closing didnt try to rush us out very polite
Always helpful there
Great personal employees, and a wide selection
Girl was bimbo that could not count. Very load and not helpfull.
Great customer service, adequate selection
Great store good price on propane
Great place for pet supplies.
It is a very efficient and friendly place.
Has just about everything you need for all animals.
Good prices and furry animals
Always super nice and eager to help
Great staff. Willing to help
Kids love the pet section!
Great people, always willing to help
Good selection of garden and farm goods
Almost anything you need for horses. Friendly staff.
Great place with great people.
Ok has all you want a rating
Friendly helpful staff!
Great friendly staff
Kids love going there
Really love the reptiles
All you farm needs
Helps with all needs
Dog foods great
Knowledgeable & helpful.
Good people
Friendly staff
Friendly staff
Had what I was looking for
Everything you need for your animal friends in one place
Excellent
Total reviews rating 4.5
93 Reviews for CountryMax - Farmington 2023:
Review №1
2022-06-17So happy to be able to get my same supplies for my pets this close to home. Friendly staff and really take the time to make sure you get what you need. For sure will be making this one of the first places to get what I need.
Review №2
2022-03-22I had always had good service at CountryMax until recently. Part of the issue they had no control over, part of it they did. Without going into detail about the issues, I was very happy the way Brad Payne of CountyMax took care of the problem. Although I wasnt pleased that a problem developed, I am very happy how it was resolved. I will continue to use CountryMax as my go to store for my hobby farm.
Review №3
2022-06-29There was a dead baby mouse being eaten by the others.. wtf…when confronting the employees they said they’d “already seen/known”..
Review №4
2022-03-24Dont buy fish from here, all they do is die! I went thru multiple purchases of fish that all died within days of bringing them home.
Review №5
2021-11-17Ive been an extremely loyal customer for many years however over the past 1.5 yrs or so there has been a major issue with communication an store cleanliness, special orders way too many false promises.There is a new freezer in the Farmington Location because I personally worked with Jeff in the Victor HQ for years attempting to get Stella & Chewy;s Raw dog food in the store. Its the only product that my boxer is able to consume due to his medical issues and allergies.With the understanding that this brand is Top of the line and in high demand I wanted to be assured that I could get 4 bags ever other week. Because well my box is 75lbs he goes thru 2 bags a week. Unfortunately this was a false promise. Apparently people are returning open bags of raw food but the employees are putting them BACK IN THE FREEZER TO BE SOLD.Thats an FDA violation. Open RAW food should NEVER be placed back on store shelves to be purchased!!! Ive had to return 3 bags that were opened and 2 that have been EXPIRED. And every single time the stock number has been off so the JEFF does order more when the store is OUT OF STOCK because INVENTORY is NOT CORRECT! Which is also why I am NOT getting MY BOXERS Food after 2 YRS of waiting for the freezer. HONESTLY THIS STORE NEEDS TO GET IT TOGETHER. Im SO FUMEN ANGRY this NOT ACCEPTABLE SERVICE!!! When Meg managed this department she had it together. The Product was ordered she called to let us know it arrived and ours was on hold and we could pick it up at our convenience.Ive had numerous discussions with Jordan, Brett, and Mary but for what ever reason the act of getting food set aside and a call is beyond the level of customer service they are willing to provide. I am now searching for another option because clearly this staff cannot be trusted!
Review №6
2021-10-06I usually love this store. They have everything I need and the employees are usually very nice. I recently bought a bunny here. She was a mess. I am disappointed in the poor condition she was in. The animals deserve better. I am very upset
Review №7
2021-05-28I went into the store today and I must say that the staff is 100% better!!! The manager Jorden took care of my complaint I had the last time. I am much happier return into the store. Great customer service skills from the guys in the fish department 💪🏾
Review №8
2021-08-15If your going for fish not a good idea. I been going there for 4 months looking for fish couple times a week and they always have sick fish and fish always have tail and fin rot or ick. Buyer beware.
Review №9
2021-01-23I must say this used to be one of my favorite stores. This is my second time returning to the store in the past two weeks. I wanted to talk to someone about a fish I bought that died within 3 days of me getting at home. it was already kinda sickly and they assured me that he would be fine that it was normal for these fish to have lumps on them.(today several tanks shut down due to illness 🤔) So I took the chance. The first time I came back and the young lady who seem to be in charge was running around didn’t even as much as acknowledge my presence so I left. Today I came in the guy was helping someone else. I walked around very patiently. soon as he was finished with the other customer, he went over to the reptile department leaving me standing in there. Never once asked me that I need help he wants to go and gossip with the other girl that’s working there. But on a positive note the two young people work in the register were very hospitable and cheerfully greeted me upon entering the store that’s why I gave two stars
Review №10
2020-11-24I needed propane for a 35 RV. I pulled in unsure of to access the pump. The employees - I wish I got their names, where there to assist. Once we figured out which side the propane fill port was I was told I needed to turn around the RV. This store is on the corner of two busy streets. The man became my spotter and gave me directions. He even stopped traffic as I was turning around. He went out of his way to make it safe. I told him I really appreciated his assistance. He went above and beyond. Doing all this with his mask on - protecting himself and others.Thanks