Cozy Pet in West Islip
Site: https://cozypetshops.com/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:10AM–5PM
Cozy Pet in other cities:
We have been going to this place for many years, well before it was Cozy Pet, all because of our Groomer, Jim. We had 3 Brussels Griffons, and could not find anyone who knew how they should be groomed. Finally found Jim, and he knew what to do. Jim is so sweet, and has a great, positive, sweet attitude. The girls loved him. We rescued a Shiffon, and she would not go near men. She warmed right up to Jim. You can tell he is an animal lover, and my girls sensed it. So happy we found him! Everyone who works there has been very friendly.
I brought my two dogs to the store at my appointment time.Charlie and his assistant did a great job handling my dogs,They managed to separate my inseparable dogs from each other,do their nails, one at a time, and maintain social distancing andtrue caution in light of the pandemic. Not only that, they tookcare of my dogs without making me wait, and were very responsive towhat I asked for! .
Love, love, love Nicole. She is so kind to my 10 year old miniature schnauzer and gives her an excellent grooming. Even my dogs vet commented twice on how great she looked and asked where I bring her to be groomed.
I have used Cozy Pet in Babylon without any problems, but that location has permanently closed and so I tried Cozy Pet in West Islip for the first time. They are so rude, unaccomodating, and unprofessional, and I will never return to any Cozy Pet because of them. Grooming was mediocre at best, and I was so disappointed with my experience that I left without leaving a tip, and I will never return!
I’ve had a few great experiences with Nichole. I have a maltipoo who is the opposite of a lapdog. She goes for hikes with me and my 4 other large dogs daily....Which results in her looking like a complete ragamuffin all the time! She gets matted, has leaves, twigs and all kinds of things stuck to her. Plus my dog really seems to like her and she was so nice and helpful. She helped me to my car bc I had my hands full with my daughter.
I was a regular grooming and shopper customer at Cozy Pet (Union Blvd) up until today. I arrived a bit early for my two grooming appointments and they could accommodate me and ask that I come back at the appt time, when I returned a few mins late my two grooming appointments had been cancelled. Not one appointment but both appointments had been cancelled without a a phone call to inform me that they had not planned on honoring my appointment. The tone and atmosphere was not what I had experienced before.. it is sad to see that you are just a number not a customer.
Great place to get your pet groomed. Nice staff plus they have many different things for your pet. I recommend 😊👍
The best grooming our dogs have had in years. Other places make you leave your pet all day, they do NOT. Reasonably priced.
Prices keep rising. Decent grooming tho.
I just moved to ISLIP -WHAT KIND OF GROOMER WOULD TAKE A YORKIE WHOM HAS STRAIGHT FLOWING HAIR FROM THE BODY AND CHOP IT ALL UP ?????? LITERALLY IN A MILLION DIFFERENT PIECES ALL OVER- AS THE DAYS GO BY IT LOOKS WORSE- MY GIRL IS 10 YRS. OLD AND HER BODY IS DESTROYED - I DNT THINK THIS IS GROWING BACK TO WHAT IT WAS - EVERYDAY IM MORE SICK !!! AS I LOOK AT HER- 10 YRS !!! NO ONE EVER DID THIS TO HER HAIR !!!!!! DO NOT GO TO CHRISTINE !! ALSO THE OWNER WAS EMAILED A MESSAGE AND PICTURE - THE OWNER OF COZY PET NEVER HAD THE DECENCY TO CONTACT ME BACK !!!!!!!!!!!!!!!!!AWFUL--- BEWARE
I went to buy a new litter box for my cat and and didn’t take the receipt from the store, because I didn’t think it would be an issue.. the box wasn’t big enough so I went back to return the next day, and the same guy that sold me the litter box, told me I can’t return it because I didn’t have the receipt. Very disappointed, they lost a customer that is new to the area..
1st time there and will go back. Poor dogs have been groomed by me lol Brianna was great with them and did a great job
Love this place. My male shih tzu was getting fiesty and petco no longer wanted to groom him. I started going here and Christine does a great job with him. We both love christine.
I bring my fiesty 1yr old goldendoodle here. Nicole is awesome and always gives him an amazing cut!!! Highly recommend!Lauren and Captain
Horrible place they shaved my dog all the way down to skin on my Samyoed when we told them before many times u can’t shave her only slight trim. Cozy pet West Islip i will never go back. Wish I could sue because I would!!!🤬🤬
Fast and friendly my dog loves Christine. Your dog is there an hour not 4, 5 or 6 hours trapped in a cage
Great place, excellent care and love always shown to my fur baby, Einstein. Christine is amazing!
Our dog, who is usually very scared of groomers, had a quick and easy visit here! Loved it.The food was expensive though.
Christine is amazing. The staff is great. They are very friendly and look after my little girl as if it was there own.
Great prices on higher end dog food. The groomers are wonderful, even when dealing with cutting our difficult dogs nails
Nicole does a great job with both of our dogs, theyre always execited to go.
Cute little place, nice selection of pet food and toys. Even have grooming services! I enjoy visiting this store 😃
Jim was excellent did a great job grooming my chocolate lab!
My dog Size is so afraid of groomers, but she was happy and looked great...
Excellent grooming and fabulous people!! Always helpful. Thanks!!!
I’ve been going for 10 years and they wouldn’t take the dog because I was three minutes late and I went bc I used to love the girl but when she left all they do is chop cut and the management
Great selection of Pet food and excellent groomers
Stephanie was great ..Dior never looked so good THANK U
Groomers are excellent.. management very confrontational..
Great people
Friendly employees, good with pets.
Love it supper attentive
Good shop , mediocre grokmer
Awesome
Great place in West Islip
Amazing staff!!!!
Total reviews rating 4
46 Reviews for Cozy Pet 2023:
Review №1
2022-09-16Thank you Jim ,u did great job grooming my baby Bella . She look great.
Review №2
2022-06-16They were a bit disorganized. Also the owner was in there having a very animated conversation with a groomer using explicit language. I wasnt informed when I made the appointment that they only accept cash payments 🤦🏽♀️. I just felt uncomfortable the entire time.
Review №3
2022-03-17We brought our dog Luna, who tends to be nervous, in to be groomed and everyone was so kind as soon as we arrived. Luna was taken in by the groomer and she did not look back. They did a great job with her! We are so happy!
Review №4
2022-05-14Excellent service! Our Charlie was very happy. Picked him up all clean, fluffy and smelling great, with clean ears and clean teeth!
Review №5
2022-08-17They were not very professional when it comes to cutting a dogs hair had to bring my dog back for them to be cut it and in 2 weeks her hair grew back very bad.
Review №6
2022-03-17I brought 40lb labradoodle and a 30lb mini doodle both with wavy hair not knotty or kinky. I thought the cost was expensive, $190.00…🤷🏻♀️ And cash only!!!
Review №7
2022-02-02Never been to this location, but i wanted to give it a try. The man who answered the phone who is supposedly the manager is rude and very unprofessional. Yelling at me over the phone , hanging up on me . Its disgusting and its not the way to act towards a new client. Deff not ever bringing my pup here. If he acts like this with a human , i wonder how he treats the dogs that go there SMH
Review №8
2020-12-02The husband and wife team of Charlie and Stephanie were extremely welcoming and a pleasure to work with. I felt very comfortable leaving my dogo in their hands. I had warned them about a two matts in his hair behind his ears and they were very kind to take care of it. He left there smelling great and looking so happy after a nice grooming. I’m only leaving 5 stars specifically for Charlie and Stephanie. Everything else about the place isn’t as good as them. The guy Billy up front was rude and came off as standoffish. But I guess to deal with him for a short time to get to the kind hearts of Charlie and Stephanie is worth it.
Review №9
2021-04-01Horrible experience with this Cozy Pet!! Now our dog is stuck 4 1/2 weeks later in an uncomfortable state from delayed appointments, and for sure we will have to wait at least another week or so to get in somewhere else. I just moved into the neighborhood close to this location, hoping to find a good groomer. It’s definitely not this place! Don’t even try to book appointments here. Initially, they said they were busy and booked out for a little over 2 wks, so I booked the appointment. They called me the day before the appointment and canceled! Saying they couldn’t fit our dog in due to staffing issues. So I rescheduled and the quickest they said they could get a rebooking was another 2wks out. I called for confirmation the day before the second confirmed appointment and I was told ‘sorry, we cannot fit you in tomorrow.’ Even worse, the employee started blaming me that it was my fault because I didn’t answer the phone the day earlier. Horrible service, horrible management, horrible customer service.
Review №10
2018-11-16Highly recommend Nicole! Shes absolutely wonderful and goes the extra mile when grooming .....my schnoodle, Magoo! 1 hour dog groomer service only! Drop off at the top of the hour and if youre late for pickup theyll charge you another hour ($55) ontop of your visit since they do not have kennels on premise to keep them after your appointment time. Other than that very convenient and friendly service! Always happy when I pick him up, shes a lifesaver!