Kerbside pickup
Yes
Cracker Barrel Old Country Store in Cicero
Categories
Location on the map
Cicero, Onondaga County, New York, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Highlights
Great coffee
Yes
Great dessert
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Accepts reservations
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 315-698-4311
Site: https://www.crackerbarrel.com/Lo...
Site: https://www.crackerbarrel.com/Lo...
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–9PM
Cracker Barrel Old Country Store in other cities:
Comments (199)
Fathers Day was insane. The wait was not that horrible considering. (20 minutes)The seating was like sardines. We literally couldnt move without hitting the people at the table behind us. But our waiter was absolutely amazing! He was crazy busy but made sure to take his time with us and make us feel like we were important. The food was fast and as I said the service was tops. I only gave four stars because of seating. If anyone would need to come in with a wheelchair or anything they definitely couldnt. I would give him 10/10 though !
Never a bad experience! Delicious food, fun shopping and clean restrooms, along with pleasant and helpful staff, make for a perfect travel stop every time.These bathtub rubber duckies are hilarious, havent seen them elsewhere. Cracker Barrel always has something new, fun and unique!
Service was slow, but they appeared to be working short.. food was good as usual..
Took my wife for only the second time and she loves it same as the first. Spent under $100 and everyone left full and with some left overs. 😁 Great place to dine with or without kids. The staff was great and our waiter was awesome!
Cracker Barrel can be counted on to deliver quality country breakfasts at a very reasonable cost. We camp a lot, and appreciate what Cracker Barrel offers. Our experience in Cicero was above average. Our server, Renee, was outstanding. Arguably one of the best experiences weve had. Great country breakfast at a great price, with superb service. Cant go wrong.
Its been years since we ate at Crackerbarrel. My husband suggested it. We were seated immediately but it was a good 5 minutes before our waiter acknowledged us. My husband ordered the meatloaf with steak fries and Cole slaw. I ordered the chicken pot pie and a side salad. Dont pass up the corn muffins or buttermilk biscuits. Our meals were warm until we finished eating. I took half of my pot pie home. Cost was reasonable, two of us ate for under $40. No dessert, mixed drinks or beer.
Gone down hill. Clearly cutting corners and reducing quality. My Sunday Fried Chicken was dry. Tasted like it was cooked days before then warmed in the oven. Mashed potatoes were old as well. Disappointed because it used to be much better.
Love Cracker Barrel for family get together’s it definitely beats cooking yourself for a lot of people and the food was delicious. Roast beef was so tender it tasted like it had slow cooked for 12 hours and didn’t need chewing. The bacon was crispy and everything was just well prepared not slopped together as other to-go places do. It would have been nice to sit down inside but apparently covid is in the air EXCEPT for at your table. We don’t wear masks and follow tyrannous rules. How ridiculous is that? Covid stops at your table..
Traditional rustic fashioned eatery....!!!!Classy ambiance as if one is in history, the decor, wall hangs and every thing placed in this restaurant is themed according to old fashioned fashion.Service was courteous & sweet and prompt.food served was hot, freshly baked and tasty.this restaurant has a traditional shop offering wide variety of gift items, browsing here can be fun.the overall experience was great and will certainly visit again.
Went for breakfast. Was sat immediately. Enjoyed mimosas and a nice breakfast. Everything was cooked to perfection and delicious. First time to cracker barrel in years but the quality still remains as I remember it from when I was young.
Never disappointed with the Maple Bacon Glazed Chicken thats enough for 2 but too yummy to want to share😆
Pre-ordered a heat and serve meal for Easter. Arrived to pick it up, was told about a system wide computer failure and had to pay for it again, refund for original charge is pending. Not the first time a problem has occurred, but will be the last. Staff was polite and did all they could to help.
Love walking through the store but the love stops there. My biscuit was shriveled on top-first clue it wasnt fresh. The fried okra was not crisp and the chicken fried chicken was cool throughout.
Not only was our breakfast hot and delicious, Id like to give a shout out to your superb hostess Kyra. She was so friendly, sweet and welcoming. She set the tone for a great Sunday!!
Very fast & friendly table service. Clean environment. Prices are reasonable & they have M-F lunch specials Their store has lots of cute items!
For this style of home cooked meal this was very good.
Country dining at its finest. Always good food, breakfast, lunch or dinner. Lots to choose from on the menus. From Fried Chicken to Pecan Pancakes.
Awesome. Cant beat this place for food, service, and price. We had a very large group but our server dealt with the orders amazingly and even took a few photos for us.
As usual, the food was great. Daniel was our server and he was excellent! Highly recommend him if you go there.
Food was good, they were busy being Mothers day and it seemed like they were in a hurry for us to eat and leave. Had barely got our meal and they were bringing the check.
Always love to stop here, even if we are not eating, store is just as good. Love that you can order good comfort food and they never disappoint.
This place used to be good but now I dont know about this place. The management is so rude and theyll tell you about things they have in stick but no bring any out or do holds when they do. Love driving an hour away for nothing! :)
My kids frequently ask to eat here. The atmosphere is relaxed and visually stimulating, the staff are friendly, and they serve breakfast all day!
You cant beat cracker barrel lunch special special. They have a different special each day and for the lunch price you get to pick one side and still get your biscuit or corn bread. Yum!!
So excited and then let down hard. Staff was not very bright and got our orders wrong for multiple ppl in a small group of 5. Will bypass this stop when I travel through the area.
Always love Cracker Barrel! Great food, fun atmosphere, awesome store... it is always a good time!
One of my favorite places to go! Wonderful customer service. Great food!
Service was little slower than usual and food was not hot when it came out. Grits ended up being hard and meat was cold. Not the usual service you get at a Cracker Barrel. But the other food and the atmosphere is worth coming to this location.
The food was delicious and my waitress Kyra was an absolute angel will definitely be coming back!
The service was good. The store was clean. The food was cold. I ordered eggs in a basket, was supposed to be eggs inside the hole of the bread. Instead it came as eggs on the plate with hardly toasted bread on top of the eggs with the cutout circles on the plate. My son got the hot cocoa that he was very dissapointed freeas it was made with water instead of milk to make it creamy. He also got biscuits and gray.. he said the biscuits were so dry they were hard to swallow and the gravy was very bland. When we got there I was using a walker. It was 9 AM so busy breakfast crowd was done. My grandson put the walker in the corner by out table and immediately the hostess came over and in a very stern voice told us we couldnt put it there. The store was like only 1/4 full at the time. No problem my grandson folded it up and moved it behind an empty chair at our table. Our server was courteous and efficient. The main thing I went there for was fabulous. The cherry coke. Reminds me of my high school days and stopping to get one on the way home. Now with all that said we had gotten Thanksgiving catered in Florida that was amazing. If I hadnt been to Cracker Barrel several times before and in different states, with this experience was my first I would never go to another. I was here visiting from Florida and my granddaughter wanted to take me to breakfast and knew I like Cracker Barrel so surprised me with going there. Susan Fisher
Its hard to critique Cracker Barrel. No, it isnt haute cuisine. This one is just like any other one out there in terms of food quality, which is what youd expect: Sustenance in large portions.Our waitress was excellent though. Great service, so Id hope youd be served by her as well.Got a Christmas tin of Moon Pies from the store to boot.
Family of 5 With 3 kids beware:Cracker per their corp guidelines cannot sit 4 at a table with a high chair against the wall. They will try to split up the family to two tables. 30 ft apart with no care to keep the party close or together. This was the first time in weeks i was able to get a day off and go take my family to breakfast. And to my dismay. The first time ever. I pick the antifamily establishment. Never again.
The only time i get to go here is when my sister is visiting from N.C.Ive gone about 4 times this past year. Her daughter and husband are so nice to include me when they go.I love it.The staff are always pleasant.The food is fantastic.
Great food and service. Was super busy we only had to wait a few minutes for a table. Food was excellent and hot good portions.
The waitress herself was very nice and on the ball and made our meal and demeanor more enjoyable vs The older woman who seated us who was rude to the point our party of 7 was about to walk out. She was very unprofessional. She should take her old bitter *ss to another profession if shes going to be rude to customers in a business that only had to other tables that were occupied out of the whole place.. telling people where to sit at the table.
Awesome service. Food is always hot when it comes to your table.
My waitress was so good I tipped her $10 on a $15 order. I also wrote a note to her manager telling him he should do everything he can to keep her as an employee.
Needed more help at checkout. Line was wrapped around the store and only one cashier. Everything else was amazing. Super nice waiter.
Where do I begin....I cannot believe we paid 10.15 for a small cup of beans and a half a cup of greens and no relish, onion or vinegar...for Ive TEN dollars! THEN, the chicken fried chicken, no gravy. The fries cold. If we didnt drive a big rig I swear wed leave the hotel and go back for a refund. Our places are so limited for eating as it is then when we finally get to stop we get screwed over.
Love the crispy edges on my pancakes with apples and whipped cream. No syrup needed
The food was terrible, I had shrimp that was so hard it was like eating a stone, no cocktail sauce. The potatoes were so crispy on top you had to peel the top off just to get to the bottom. I would never recommend this place.
Food was delicious and arrived quickly. Wait staff was great especially as I arrived not long before closing time.
Food and service is perfect every time we go!! One of our families favorite brunch places
Never been to a CB before. Food was amazing. Service was also amazing. We will definitely be back!
This EXTREMELY rude no necked white dog smellin broad sized woMAN who acted like she ran the place and was telling me she was the the wife of the CEO of all cracker barrel LLC was exceptionally rude and boisterous and called me a no good heathan,but damn was that the best meal I ever had highly recommend because your big fupad staff does not reflect on the quality of the meal 😋
After seeing the tv add showing the pot pie we had to have it so we drove 20 miles to get them to go. What we got was not at all like a pot pie more like somebody vomited in the container. I wish I knew how to post pictures on this site. I also posted to cracker barrell site but they’ve ignored me
Food was good. The waitress, Kyra, was awesome! Couldnt ask for better service! Very attentive!!
Amazing food! Great prices. Excellent service. Tonight we had the restaurant already completely to ourselves.
Good food, good portions, and we love the store! Staff was friendly and attentive, great place!
Very nice place to eat real friendly The waitresses are really nice plus you can pick up a gift while youre there
Service was excellent, staff was nice, food was not the best. To be fair it could have been because we drove 19 hrs before stopi g there. Idk
Love them although thier menu has changed not as good as it used to be
A very nice waitress very good food was very kind and allowed me to order a kids meal. Im a senior senior.Thank You...
Service was good. Food wasnt as good as other Cracker Barrels
Had a wonderful time at this location and the food was great and the staff was very friendly.
The meatloaf lunch special is what you would expect for $5.99. Kinda greasy but okay.The biscuits (not pictured) were extremely pale.Service is okay.
Delicious blueberry pancakes! Very crowded on Sunday morning but didnt have to wait a long time at all.
Awesome service, great tasting food, brought back some beautiful memories thank you
Waitress was awesome! But it took the hostess about 5 minutes to seat us with no other customers 🙄
Food was great but biscuits were very small ...
Food was very good as always people were awesome
Wait staff very attentive. Food was so comforting after a long day out.
Best place ever. Great great food. Price is even better
Great meal. Friendly staff. Clean and nice atmosphere!
Had dinner with family, food was good, came out hot. As a busier location, there are minor service issues when they are busy but standards are high and they do their best.
I have nothing but good memories of Cracker Barrel growing up and convinced my wife to eat dinner there with 4 of our children. It was busy as expected and the wait was 25 minutes which turned into 35. No biggy. When getting seated another waitress was giving the Maitre D a hard time right in front of everyone, but we were excited for some great food and were super hungry. After ordering we waited quite some time for our food and when it got there my wifes open face roast beef was mostly fat, and her mashed potatoes were like glue. She was so put off she went out to the car with our 5 mth old and told us to finish our dinner. My pancakes were great but my eggs left much to be desired. They were rubbery and tasted fake . The memories I had of Cracker Barrel are sadly a thing of the past . Due to this experience I doubt we will be returning at least not to that location.
Very nice as usual when Ive gone to Cracker Barrel good food and friendly staff
First time eating at Cracker Barrel last night. It will be my last. We were quickly seated, no wait time, which was nice. The staff was very nice, except the creepy manager that stood in the doorway to the kitchen staring at everyine eating. That was a little disturbing. After viewing the large menu, I chose the chicken and dumpling, mashed potatoes and corn. I thought it was a pretty safe choice. WRONG!!! The chicken was boiled and flavorless. The dumplings when completely flat and heavy and the mashed potatoes were disgusting, creamy on top, but chunky and a different color on the bottom. The corn was good! Never again, NEVER!!
Extremely fast service. Free drink refills. Moderate portions. Food was pretty good, prices very reasonable.
The food isnt as good as what it used to be a few years ago. However the waiter he was excellent and super sweet.
Whats not to like. The food was great and was fast. Need a quick bite come here
Cracker Barrel is my parents favorite restaurant. So we chose there for early Sunday dinner. Big mistake, the four of us ordered our meals with no issues. Our meals were served spread out. My mom got the wrong sides. My dad never received his meal. The waitress came back and said his order was missed and it would be a few minutes. 20 minutes later my dad doesn’t have his meal and ours are getting cold waiting. Best part my dad ordered first! Needless to say my dad was upset and left the restaurant without his meal. Spoke with the manager and he gave us my dads meal free and apologized. The waitress had the balls to bring us the check before my dads meal came out😳😡 We paid the bill and left. This trip is usually joyful and delicious sadly not today.
Very delicious and excellent service. Love the biscuits corn bread pancakes chicken salad potatoes
Great food, excellent service and fair prices!
My bacon cheeseburger and fries were fine with me my husband got the chicken fried steak that was tough and overcooked this is an item he has ordered before and never been disappointed in.the hash brown casserole was dry and overcooked and he got the apples which were undercooked not soft at all he asked for replacement for the hash brown potatoes he asked for green beans he didnt receive those. The service itself was fine. We will not be attending this cracker barrel ever again
We love the food, of course, but everyone there is always so nice as well as helpful.
While the atmosphere was cozy and the servers were nice it saddens me to say I can’t recommend Cracker Barrel. You pay full price for buffet quality food. The made to order dinners taste bland enough to compare to places like ponderosa however it’s not an all you eat. If you want a nice dinner I recommend elsewhere.
Connie was our waitress. Friendly. Food good and hot. Breakfast ordered. Service was quick. A++++
Food was just so-so. Service was very good. Everyone was friendly.
We had a wonderful waitress, the prices arent bad at all and the food was pretty good so all in all I would say we had a very nice lunch here. My only complaint is how fast they seem to push you to eat and leave, I would have enjoyed a bit more time to eat our salads and soup before being flooded with the rest of our food. Also on that note for as fast as the food came out my potatoes and gravy were luke warm at best but the fried chicken was delicious so I didnt complain to our super nice waitress. Would definitely stop here again for a meal but will just request some time before the ticket for my main dish was put in next time.
Food was yummy, the manager was very hospitable thank you for taking care of the bill. The waitress was very friendly and hospitable. Have a very Blessed Monday!!!
Southern fried chicken was great and love the homemade apple butter and of course the gift shop is fun
Staff are friendly and helpful. Food was warm and delicious. I enjoyed my meal and the atmosphere.
Very impressed with this location. Friendly staff and service. Decided to try the steak tonight for a change. I usually pick the meatloaf but wasnt in the mood. Ive always been a little against ordering a steak from Cracker Barrel being a country cooking restaurant. Best decision I made. The steak was phenomenal. Cooked perfectly and exceeded my expectations by far. Will definitely be getting this again. New favorite!
Not my first choice, but I was pleasantly surprised this visit. Service was good. Food was delicious. Biscuits are a little salty for my taste, but the family loves them. Had a mix up with our order and it was taken care of quickly with no fuss. Overall good experience.
Our plans fell through due to coughing snotty children for Thanksgiving, so we ended up at Cracker Barrel. I was disappointed that they had a scaled back menu for the day, and the food arrived barely warm. 5 stars to our server however. It was busy but he was on it!
Normally a go to and we understand covid however I brought my 5 year old and 2.5 year old for breakfast we signed in at 945 at 1115 we get called in lucky I brought some snacks we get to hostess n kids are just done then they say sorry no high chairs. We’ll give you a booster, my daughter is just to small I originally signed n said high chair needed. They couldn’t help n manager says if you don’t like it you can leave we only have 12 chairs. We left hungry kids n irritated dad. So much for a special breakfast with my kids. I understand but don’t call us up when I have you our needs.
Very good macaroni and cheese, and they have specials for certain days of the week. Their fish on Friday is really good. They have good country sides to choose two with your order.And their store for buying things is a great place to shop also.
Friendly and fast service, went above and beyond. Food was amazing
Great food, great service, lots to look at so make sure you plan on staying an extra hour after eating. I had an amazing server. He was very sweet, didnt hover, but easily accessible. Definitely will go again. Thank Dan!
Crowded which should mean good but we left disappointed. They moved people through quickly and our waitress was very nice. Biscuits were gluey; pancakes were decent but not without their heavily salted butter. Syrup is in individually packaged bottles which was nice but I did not try it. My partner enjoyed the new chicken tender recipe but his grits were terrible and the gravy lackluster. This location is not a good showing for the franchise, well know to only eat at southern locations now.
The food wasnt as good as early in the morning. Maybe its the time of day that you go.
No wait, a tad slow service but it was busy. The food tasted good but it was cold.
Great food I recommend the chicken n dumplings sampler and the pot pie.
Always a great experience. Our wait staff was excellent. I did notice one employee that was not pulling her wait..... And her customers were the ones that suffered. She cleaned the table hit and miss style, not good during a pandemic..... then kept pushing her bus tray to the edge, where you could see it coming. Everything fell off and broken glass was everywhere. Then someone else had to mop it up. She was totally the week chain in the link. Glad she wasnt ours.The meal was delivered quickly and our wait staff was beyond excellent. I did share my observations with our waitress.
The service was great. Especially, as it was VERY crowded(which is a bit concerning during a pandemic)! Our server was bright and friendly. She knew her menue and served us well.The food was a little underwhelming tho. I think the only flavoring on any of the food was salt or butter. My steak was under cooked and the greens were just bland. None of it was horrible or inedible, just boring.
Great food reminiscent of food I grew up with in the South. Consistently good quality and Renee was an amazing server.
Despite the long wait in our car, we got the text, came in, and immediately got sat. Our waitress was so sweet and accommodating! We had a delicious brunch. My favorite are the pancakes with the golden brown edges and REAL fresh maple syrup!! No fake syrup could ever beat that! My mom always loves to get fried okra!! We love to look around the country store before we go. So many cute items, older candies, baby clothes, and so much more!!
Honestly, they arent as good as they used to be. I feel like the food is not as fresh.
4 of us had dinner on a Sunday afternoon. Waitress did a good job & our orders were served in a timely manner. Food was prepared as requested & were very large portions. Our meals were tasty- I would recommend this location for your meal.
Huge portions, and good prices. PLUS!, The food was awesome!
Went to breakfast with a couple of my grown children very tasty breakfast I did not see the bill the children took care of it
Great food Great service Great price
Good country food that was a welcomed experience. We enjoyed it all.
The restaurant was absolutely packed with people waiting to get in. We just wanted to take out and asked how to do it. The manager asked a server over who took our order, and we had it within 15 minutes. Amazing service and management.
Food was great and store has the most unique items, loved it
They were very busy and a lot of the staff seemed new, but they are hard working. The biggest complaint is that they have no straws. Seems odd that every fast food place has an overabundance of them.
6/30. Fantastic. Food came out fast and hot. I’ve never had anything but Luke warn food in the past. But this visit was fantastic. C service was great too
Their retail store is my favorite. It is so pleasing to the eyes and nurturing to the soul.
We ordered breakfast catering for our company STAR week from the Cracker Barrel restaurant in Cicero. The packaging and food was excellent. The large cardboard totes that they came in were incredibly sturdy, the containers for the coffee were great, and everything came very organized -- plus they supplied plates, cups, utensils, and jams/jellys/butters/syrups. Overall, it was delicious spread with exceptional packaging and I would recommend this to anyone who needs catering for an event.
Good food, good service. Fun, friendly atmosphere. Easy on/off I81. Great gift shop!
Food was good but Im only giving this location 3 stars because it could have been cleaner. There was what appeared to be some kids mouth full of half chewed food on the chair, and lots of debris on the floor. Instead of making a show of cleaning menus, someone needs to get a broom or mop, and also clean off the chairs as well as table tops.
My meal was great and cooked perfectly the first time for once !!! My waiter was awesome!!!!
Very good meal! Price was fair for the quantity received. Our server, Hailee,was excellent and did a great job, especially because they were so busy!
The food was delicious. Had a great waitress.
Delish! And our server (and everyone else) was so very nice!
Good country food, service was also good. Disappointed they no longer serve Stewarts orange cream soda but it was discontinued so thats not their fault. Portions were a little lack luster. Actually left kinda still hungry.
We have been going there for years the food has allways been good this Sunday we were served slop it was absolutely terrible we will never go back
Its Cracker Barrel...enough said. Never disappointed with the food or service!!!
We come here every month, awesome waiting stuff, awesome food (my go to is their meatloaf) and on top a wonderful variety of goodies to shop. They have wonderful seasonal goods too!
Ive never had a bad experience at a Cracker Barrel! We tried the new hash brown casserole tots. They were so good! Soft on the inside, crunchy on the outside, topped with a nice amount of bacon bits! Yum!!!!
I’ve been to Cracker Barrels throughout the US and this is the best one by far!
Went here my birthday dinner and was very unhappy. the service was very slow and really never around. then burnt one steak and under cooked the other both ordered medium well. sure hope this isnt a re-occuring thing because being from the south cracker barrel is as close as we get to back home food.
Best food and service weve received on our entire trip. Superb! Dan deserves a medal
Took my wife out yesterday we had a ball here, got lucky and we got a sweetheart of a waitress, Destiny. Too much food for either of us to eat all of it! Thankyou to the staff, especially Destiny for making our experience a fun one.
We didnt eat here because they had people packed in, literally with chairs back to back. No extra spacing between tables and no tables left empty so we left immediately.My son (vaccinated), my brother (anti-vaxer), and my nephews daughter (just started kindergarten) all just got covid, and infection rate is very high in our area (Northern NY) so its not worth the risk! We were very disappointed in Cracker Barrel.
Wasn’t TOO bad. I like the setup. The choices of food was good. The meatloaf was cold. Wasn’t too impressed about that. BUT my waiter, Stephen, was cool and asked if I wanted to speak to a manager. I declined. It is what it is.I’ll be back for sure. Just keep that meatloaf warm this time...
Food was served hot and very tasty. Pleasant server and prompt service for a reasonable price.
Cant go wrong with Cracker Barrel ! Good food and plenty of it.
Long wait time, not sure if it was just because of the holiday. Wait time changed twice ! And still extended the times we were given to wait. We’re seated in the corner with another family of color and our waitress was very nice, but the hosts were terrible! They were rude and my party felt like an outcast the way we were handled. Food was good. But the environment wasn’t comfortable (for us).
The meal was hot and delicious. I thought it a plus that all servers were masked and the patrons were masked until served with their meals. Its wonderful not to feel at risk while eating.
Food was great, atmosphere was great, but my server was by far the best part of the experience. Ryan seemed quite dedicated to his position, he quickly took my order and delivered the food to the table as soon as possible. I asked him whether it was possible to for him to bring me some lemon slices for my peach tea and he obliged. Overall, this was one of the best experiences I’ve had at a Cracker Barrel.
Food was ok, waitress however was not. I know we have staff shortages but that was not the case here.... others got good way earlier than us and when it did arrive we had no silverware. She walked by us to drop off a togo container to someone else but no silverware.... had to come make another trip for that, unable to multitask.
We had a long wait time for our food. Most of our food was cold. Never going there again.
Excellent food and Missy did an awesome job serving us.
When you first walked in theres a shop then the dining area. The breakfast was delicious first time there very nice!
Had a nice meal tonight at Cracker Barrel in Cicero, NY. Had a delightful young girl name Sara C (1942449) as our server.Our meal was prompt and as we ordered. Sara checked back with us periodically, filled my coffee and asked how our meal was.We enjoyed talking with her and she made our dinner a pleasant experience.
Did not serve whole milk. The main reason I went to Cracker Barrel for breakfast.
Generally not a fan of chains, but this place has a much different feel to it. Gift shop a bit expensive, but everything else about the place you cant complain. Attentive, quick service, delicious food, reasonable pricing. I will be back.
Took food to my husband in the hospital. Roast beef was awful, fatty, gristle, gravy tasted canned. Asked if they had a cold Stewarts root beer I could buy. They said no only the warm stuff in the gift shop. How can that be, they serve it on the restaurant! Very disappointing!
You cant beat the lunch specials. Very economical prices. Great service and plenty of food, and the new Smores drink is a favorite.
Hi fat, hi carb comfort food- my kinda place!
Well, we called a week ahead and asked if they could sit 9 people together (New York state says groups of 10 and under are allowed), and they confirmed that this was okay. We even CALLED to double check that this was possible. When we arrived, the manager rudely told us that they only sit 7 together. It’s fine if that’s their rules, but to falsely say we all could sit together TWICE goes to show no one really knows what they’re doing. Our server was very sweet, and she’s the only reason why I am not giving one star.
I ordered Cracker Barrel from DoorDash which never got picked up. I ran over to pick it up. Later I received a message from DoorDash that I was receiving a credit bc there was no DoorDasher to pick up the order. I called Cracker Barrel to pay for my order as I had picked up the food. Manager would not accept my payment told me to not worry about it. Never did I expect someone else to pay for my dinner and I can’t thank them enough. We truly enjoy Cracker Barrel’s food. Roast Beef melts in your mouth, tender and tasty chicken strips. Steak cooked to perfection veggies are always good. Service has always been good when we’ve been there. Thank you for being one of our favorite places to eat.
I was disappointed in the fish I ordered - not as big as most places and over cooked (crunchy). I was served a lot of vegetables so I was full. My wife was happy with her chicken dish.
The waiters there mixed up one of our orders and we were allowed to keep the messed up one! Kind of treat if you ask! But the food there was phenomenal! They have a drink called fruit stand tea and its very addicting! Not in a bad way haha, cant wait to go back again!
Place was crazy busy! Staff seemed to go with the flow of the craziness! A little slow to get initial service, but I think 3 of our waitresses tables were seated all at once. She was funny and on top of things.
Had the fried chicken. Its so good Ive ordered it s few times. Service always tops. Food comes out so fast
Everything perfect. Only the hostess gave us the coolest table on the entire restaurant in between two fans.. even after asking her for a table away from the fans and having plenty of empty tables available.
Food was fair. Sunday chicken now served everyday does not look or taste the same which isnt a good thing. They no longer offer haddock on Fridays but rather some sort of cod cut into 4 strips. Coleslaw was served warm, asked for honey with biscuits but that never came and had to ask twice for sugar for a cup of coffee. The steak fries and salad were good though hence the 2 stars instead of 1.
Love this place I used to bring my mother there at least once or twice a week when she was alive. I miss her an I miss going there.. all of your food is amazing.The store is so much fun.
Friendly staff. Wait time was only 15 minutes on a busy Friday at 7pm. Ordered the Cod Fish Fry dinner that comes with two side for $11. Stake Fries and Cold Slaw were good but the Battered Cod was very low quality and should be upgraded. It was the main dish. Overall, I was disappointed and wont order the Fish Fry again.
Stopped in for lunch on our way to Letchworth State Park for a camping stay. The place was packed but we got in and served in a timely manner. The food was good and the service was excellent.
It would be nice to be given more than 1 napkin and waitress was not back to offer drink refills.The worst thing was watching the cleaning of tables by spraying cleaner over everything....salt and pepper shakers and sugar packets.
We had a junior high school server. Braxton was excellent and very mature for his age. I recommend that cracker barrel fund his college and get him on board as a store manager...Col Sanders
I love shopping at there store. The food is very good for the price . For my friend and I is 36 dollars with soup and dessert. They give you real maple syrup which I love. They have a fire place on during the winter which is nice to watch.
Most everything was good except The coleslaw was bad and they kept trying to serve it. But they did replace it and eventually threw it all out after more than just our table complained.
Our waitress Destiny was awesome, the food was delicious!
Havent been to Cracker Barrel in over a year. The chicken was fantastic.
Food is excellent and I love the gift shop
Great food staff was busy but that did a great job
Let me start out by saying that the girlfriends meal was okay for her! No lets talk about my meal, weve been to this restaurant several times and this time we were there for dinner so I ordered the meatloaf dinner because it had things in the meatloaf that I like onions and peppers. I also got the mashed potatoes corn, when the meal arrived they look good, but its pretty disappointed with the meat! I truly got one piece of onion and two peppers and whole slice I got the flavor was absolutely terrible they must use the cheapest ground beef they can inquire it wasnt firm when you cut into the piece it just fell apart on your plate pretty disappointed paying $10 for cheap hamburger guess Ill think twice about going back to the cracker barrel! And heres what top the whole cake for the evening our waiter, he came back nice guy asked if we wanted dessert we told him we were both full asked for the check he came back to the table and said the party behind us paid for our meal, I said well thank you Dan well see you later, he laughed took him another 5 minutes out of figure out a new check must have been tired.
Seemed dirty. Our table was sticky. I had to wipe it with water from my glass and a napkin. And my shoes were sticking to the floor.Server forgot to ask us if we wanted drink refills even though she walked to the table and all of our glasses were empty! The customer is not supposed to ask for a drink refill. In the serving/restaurant world it is supposed to be automatic.
Had a nice meal tonight at Cracker Barrel in Cicero, NY. Had a delightful young girl name Sara C (1942449) as our server.Our meal was prompt and as we ordered. Sara checked back with us periodically, filled my coffee and asked how our meal was.We enjoyed talking with her and she made our dinner a pleasant experience.
Couldnt wait to go for breakfast, but was disappointed. Eggs scouped out of precooked skillet, casserole was delicious . Sausage patty over cooked and dry. I wont be going any time soon. So sad
Its standard fare, but you know what youre getting. They just added alcohol to the menu.
Went to dinner with a party of 6. Our waitress was Gloria and she was absolutely wonderful. We can be a fun but sarcastic bunch and she played along with our sarcasm and humor. She was professional, fast and just so friendly and fun. Food was wonderful, no complaints and the recommended dishes didnt fail at all. Food didnt take long to come out and was hot and fresh despite being the later part of the evening when we arrived. We go there often and will continue to do so. If youre looking for a quiet, family oriented place to eat with good prices and great portions, I suggest eating here. Everyone has their favorites but I always stick to the meatloaf dinner and recently tried a bite of my husbands dish..the seasonal fried turkey special. It was amazing.
Had a good time! Service was good, Time wait wasn’t as long as I was told, COVID policy is strict! Nice little shopping store to buy some childhood candy!!! Food portion wasn’t as I’m used to, but it had amazing homemade toast with extra Luv!
Crowded when we went in. But, some COVID restrictions had just been lifted and I believe people were just happy to get out and stretch their legs.Cracker Barrel is pretty much the same in Texas as it is in NY.Friendly service, decent portions and reasonable prices.Our service was fast, in spite of the fact that it was crowded. 10 minute wait to be seated on a Friday night wasnt bad.
Delicious food, quick service, what more can you ask? A shout out to an awesome waitress, Renee - we want her every time we visit!
Service was good. Had to wait 20 minutes for table but it was the dinner hour. Food was good. I had the chicken and dumplings. Didnt care for the dumplings. Tasted like over cooked pasta
Food wasnt very good. Got sampler plate. Chicken and dumplings looked like ravioli and had 3 pieces of chicken. Country ham was salty and not edible. Meatloaf wasnt good. I was disappointed. I watched someone bus tables and never sanitized the table. He wiped it down with an cloth. He bused three tables using the same cloth and didnt wipe down any chairs. Not very safe for customers. Wont be going back
There is nothing overly special about the food. Its a decent breakfast place; with a very cute shop in the front. The quality of the food is comparable to places such as Village Inn or Dennys, in my opinion. The syrup does come in small individual bottles, which is really nice, because you arent worried about what sticky grim you might be getting yourself into. We ended up taking them home for the kids. Very family friendly!
Best breakfast in a long time. I had the 3-eggs with 2 meats ... nice!!!
Always a good time and a good meal! I LOVED the turnip greens! Waitress was really nice and everything was fast! The BEST part of the whole dining experience however, was when the loudspeaker paged, ROOSTER party of four!
Would like more Sandwiches on the menu. Menu needs more options
The fried chicken was delicious and such a great value! The # of pieces you get in one meal = half a chicken, plus 2 sides and biscuit and/or cornbread, all for $10.79!! Service was also fast & friendly, & when we inquired about purchasing a few more biscuits, they gave them to us at no extra charge. We would definitely go there again. Ive had other menu items before, and everything always tastes just like home made.
Went to Cracker Barrel last night for dinner. My wife and I had the fish dinner with french fries and green beans. The food was absolutely perfect, flaky fish, crispy fries and the green beans cooked with ham hocks. Also the signature biscuits. Service was outstanding, attentive and right on point. A very very pleasant experience. Highly recommend a visit. Price was right along with the rest of the experience, reasonable. Then a little shopping in the store after dinner, just awesome.
As always the cracker barrel is my favorite place to eat when you want to feel right at home and take a step back in time. We did have a party of 5 and we did have to sit at two different tables but it didnt matter it was still a great experience everyone had a delicious lunch very reasonably priced all of the employees were very very nice and its really the only place that I like to go out to eat.
Great food & service. Terrible organization as far as getting seated. 45 min wait time turned into over a 2 hr wait. Very busy, limited seating due to social distancing. Do not recommend visiting at this time.
The food is normal for a Cracker Barrel, but the service is extremely slow.
The server was wonderful. She brought us our choices and added some extras. We were so impressed.
Loved the attentiveness of all the staff—they never try to rush you, they will stop by several times with refills, etc.— the only thing I found disheartening from our usual visits prior to the pandemic was the small portion of our meals. Mine, quite frankly, looked like the children’s offering. I had the special of the day. Is this the new normal? It was good but.........
Great food. Great service
This is a family friendly eatery. The menu is mostly simple country base meals, delicious cook food to say the less, love it
Love Cracker Barrel, but unfortunately it was the first trip for two in my party. While they loved almost everything the peach cobbler was delivered raw. The blackberry was cooked and good.
This location is usually hit or miss, but lately everything has been on point. Hot food, served fresh, and just the way you remember it. Adam the server is absolutely wonderful and my family has gone a couple times this month and he immediately remembered us. Not sure if its new management or new cooks, but we see a great improvement and will keep coming for brunch!
Always just good comfort food here. Nothing fancy but just delicious. We ordered the fried chicken which was crispy and not greasy at all. Also the fish fry is always a delicious treat on Friday. I just wish I had saved room for dessert because they had my favorite ..banana pudding 😊
The best comfort food ever.The servers are super nice, and if you go often they will start to learn your name and orders.Food is amazing, everything tastes great and even better is the cheap cost for how much food you get.My favorite is the chicken fried chicken with 3 sides of macaroni and cheese.Excellent food.
Total reviews rating 4.4
199 Reviews for Cracker Barrel Old Country Store 2023:
Review №1
2022-01-02The service by Daniel was exceptional. The food was hot and served to our expectations. Everything was really good. Definitely will patronize this place again. I always enjoy walking through the store and gazing at the merchandise.
Review №2
2022-05-03First time here! I loved it, the food and service was awesome. When I first walked in it looked like a gift shop and you continue into the restaurant part of it. The waitress was new but was being trained one on one which was great to see. A nice little diamond in the rough. Most definitely recommend this place!!!
Review №3
2022-06-26My family and I had a great experience! We were a party of 16 people after my sons graduation. Our server was very attentive, always had a smile, and a great attitude! The manager also helped her take orders and make sure we were happy! The food came out so fast and was great! We all loved each of our dishes so much that we did not have many to go boxes! It was also my daughters birthday and the staff got together to give her a sundae and sing happy birthday! Thank you so much for the wonderful experience and memories!!
Review №4
2021-10-30Im here at the restaurant right now with my family, and I gave it 1 start because theres no less than that. We been to many many cracker barrel restaurants but this one is the bad, all others have been Excellent. Food was cold and burned, sausage and bacon bounce of my plate cold hard like it had been re-cooked . Pancakes are burned and hard.
Review №5
2021-09-30This store had everything from clothes, jewelry, toys, seasonal items, snacks, and simply general gift and variety items. Its always fun to browse, and the food they serve in the restaurant is always good.
Review №6
2022-06-10Our waitress Charo was very friendly and helpful. She recommended the maple bacon chicken... She was Not wrong. It was delicious!
Review №7
2022-05-07I will admit that I had always kind of shunned Cracker Barrel as being a bit of a hick phenomenon. But today, after living 10 minuets away from one for the last 13 years, I finally gave in. WOW, AM I GLAD I DID. First of all, its not a Hometown-Buffet/Golden-Corral kind of place like I thought it was. The menu is mostly comfort food (that is good - thats what we were after), but it purports to all be freshly homemade, which beats made en mass and sitting out in a steam table for an hour or two any day. We had a server trainee, but she turned out to be delightful. The manager was great - he came over to assist with some food allergy questions we had re: my son. Everything was clear, and he was knowledgeable, and when he didnt know something, he found out.Food-wise, the two of us STUFFED OUR FACES FOR ONLY $30. Are you kidding me? These days, two people could spend $30 at Subway. But we got TWO full meals, EACH with two sides, AND biscuits and cornbread, PLUS a full breakfast platter. Heres what we got: Roast beef with mashed potatoes and macncheese, plus biscuits ($12). Chicken and dumplings with macncheese plus a side of fried apples, plus corn muffins ($8 - yes you read that right... EIGHT DOLLARS). And a breakfast platter with THREE large pancakes, two eggs, and bacon ($10 - which I actually think was pricier than it needed to be). We did both order only ice waters; the last thing I needed was soda with a ll that heavy fare. But the bill came to only $30 and change before taxes ($32.91 after). WOW!Food ratings: The roast beef was tender but a bit dry, but it was in an onion gravy that helped. Flavor was understated, but pleasant. I give it a B/B-. The mash was good - I gave it a B+, my son gave it an A+. Im crazy about their macncheese - solid A, maybe an A+. The fried apples were a solid B/B+. The biscuits were great - an A, though the corn muffins (the menu said cornbread, I was bummed out that they were corn muffins, and not sweet, with whole pieces of corn, like the cornbread I usually like) were only just good-ish - B/B-. The pancakes were SUPER - an A for sure. And the bacon was well cooked, and the eggs were a perfect sunny side up without too much runny white on top or too much crisp on the bottom - a very hard balance to achieve! All in all, the food was a solid B+/A- in the aggregate... but the Chicken and Dumplings - the cheapest, and for my money, maybe the best, thing on the menu - pulled it up solidly out of B territory and into the A range.Very glad I came, and will DEFINITELY be back!!
Review №8
2022-02-02Plenty of parking. Nice gifts with clearance section. Extensive menu. Nicely decorated. Menu affordable
Review №9
2021-09-08Cracker Barrel definitely isnt trying to appeal to a hip, young crowd of any sort. In fact its quite the opposite but that doesnt matter. The food is absolutely delicious and incredibly affordable. Lots of people argue about the best place to get fried chicken. Well turns out its Cracker Barrel. I got two white meat cutlets, battered and fried, smothered in gravy, with 3 delicious sides AND biscuits and cornbread for under $13.00!!! And that chicken was so tender I could cut through it with a butter knife in just one cut! I wish I went years ago. It is much tastier than the competition. And as a bonus the service is phenomenal.
Review №10
2021-11-26If I could give no stars I would. I went here for Thanksgiving one the food was cold ! I sent it back then they came back with the same plate that he told me they put in the oven to warm it up ?? Then he brought the corn muffins out and as you see this is what they looked like. Paul the manager stated the food was from the morning line . He did nothing to compensate us. I felt as if he didnt even care about the service or lack of .I will never go here again. This ruined my whole Thanksgiving day !