Identifies as veteran-owned
Yes
Crest Hardware & Urban Garden Center in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
From the business
Identifies as women-owned
Yes
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 718-388-9521
Site: http://www.cresthardwarenyc.com/
Site: http://www.cresthardwarenyc.com/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:10AM–7PM
Comments (150)
Great hardware store that has great indoor and outdoor plants!!
This place is the absolute best! Its family owned here in Brooklyn for generations, which is nice, but more importantly its freaking huge and they have all the things! Walking through the greenhouse and backyard with the wide variety of plants just feels so satisfying. All the pots and planters, and soils, and hardware supplies...What more can I say? Its gray to support local families, its a fun, communal experience. They have gloves and masks at the door for COVID safety as well as social distancing.All I got this time around were some perrenials and a planter to brighten up my fire escape, but I always leave feeling somehow a deeper level of fulfillment inside too. I dunno why, but it feels good. Hope you feel good too when you shop there too! Enjoy
Great hardware store and better customer service than Home Depot, thats for sure. Nice selection of house plants too! The guy working back there was really helpful about choosing the right plant for our lighting conditions too.
Very rude in general. Received 2 trees with termites and was gaslighted by them. They also had very limited knowledge of drills and their own rewards program. Never again
I’ve moved away from this neighborhood but still return to Crest from time to time. Their service is the very best, and the garden center is absolutely beautiful (not to mention Franklin The Pig)! They support many local businesses including nurseries, farms, and seed companies in and around NYC.Some of the standard branded hardware may have quite a bit of a mark-up from what you can find online or at Home Depot, for example, soil and grow lights. However, I am happy paying the premium as it is convenient and I’m happy to support a local business and see them thrive even during a pandemic.
The best hardware store in Williamsburg. If you need bolts and screws: a huge selection, they are really well organized, and staff is knowledgeable and very friendly!
Good local store, has everything you need and very helpful stuff, unfortunately they offer cutting wood service, which they cant really do, my second attempt ( i had the same issue with them before ), and again the piece i brought is completely ruined.Maybe the store has to hire an actual carpenter before offering these services, which are done by some young intern who tried to convince me that using jig saw, before every turn you have to make a hole (no proper training i guess).aside of it, he couldnt even keep a straight or vertical line, everything is crooked. pieces dont fit, edges are wobbly, straight lines not even straight. Even a cut isnt verticalOther option would be just say NO, we cant do it. which would be better then just ruining itNow im facing a purchase of a new desk top. Thanks
One of my favorite spots in the neighborhood, hands down the best for hardware. This store has anything you may need for DIY projects or fixs. Plus the green room in the back has an amazing selection with decent prices. Staff is super friendly and always there to help!
Everything you need for home and garden improvement and repair. A good selection of items across price-points and styles. Friendly, knowledgeable staff. Their backyard garden has very well priced plants, and their greenhouse for houseplants is a joy year-round. Say hi to the resident pig and gray parrot!
Great store i go here all the time and very knowledgeable and helpful staff
LOVE this hardware store. All of the staff is so friendly and knowledgeable and they always seem to have what I need in stock. They have a vast plant selection during the summer and sell lumber they’ll cut to size for you if you need it. They also have a wide variety of other things.
Local hardware store with loads of charm! The have a gorgeous garden center and a store full of all of your DIY necessities. The staff is always so helpful and plentiful. This is not your big box store. The care here just hits different.Bonus! They also have a very sweet mini pig named Franklin and a parrot in the garden center.
Incredibly helpful, non-judgemental, and kind! i needed to put up some shelves in my apartment and the employee walked me step by step through the process and handed me everything I could possibly need with so much patience and care! i get stressed in hardware stores because i’m not handy in the slightest but i love crest!! they’re the best, hands down!
We love Crest. They have fair prices for everything you need (and didn’t think you needed til you went in). Quick spot to make up keys. Great plant selection. And the best part... pet friendly! Support this longstanding neighborhood staple.
A good choice for plan lovers. Convenient inventory location. Well-groomed plants for home and apartment. It is a special pleasure to see a cute phlegmatic pig in the courtyard in a specially designated place. And inside the extension, a beautiful parrot complements the paradise cube with flowering plants. Blooming Bromeliads impress with beauty.
Always helpful team here. It’s a truly great hardware store. Crest has decent prices for plants. They even have a parrot in the greenhouse. Sometimes... there’s a pig hanging out in the back garden too!
I just love this place so much, and everyone in it. From making keys in the back to getting garden tips and help shopping to just buzzing in and out. There is no service like this anywhere else in Brooklyn. (I work in real estate and interior design so I get around to these spots!) Best selection of products here as well. Biggest shout out to Frank in garden for just rocking my week with some bamboo fencing help! And lovely Patrick who is always so kind (he even saved my car from getting towed one day). This is keepin’ it local. This is community. We thank you a million!
Plants, wood working materials, lights, materials for redoing your entire home? Crest has it all! They have a personable staff that goes above and beyond with seemingly infinite knowledge of everything they sell. Anything more niche you cannot find elsewhere, they have it. If they dont, theyll find a way to get it for you.
Best hardware store. Pretty much always have what I need. Super friendly and helpful staff from front cashier to the back of the store with plumbing and hardware to the plant section area. Half the year they have a sweet pig and they also have a parrot that says hello to you. One time I needed to get a wrench to take off a toilet flush lever and one of the guys let me use two different wrenches of his free of charge to take home and try it to take it off since I didnt really know what I was doing, he walked me through it. Unfortunately neither wrench worked but the trust there is amazing. Ive got Christmas lights there and pumpkins, plants and hardware pieces. Just a great selection and to be honest, relaxing to just go in and get ideas!
Favorite hardware store with a great selection of plants! I always stop by here whenever I need to pick something up for my apartment, but definitely go to be able to look at their plant selection too. The staff is extremely helpful. Home Depot is convenient but why not go somewhere local that can provide you better service?
Let me start by saying I am not a handy person so when I went into Crest trying to describe the problem I has having with my apartment project I was very surprised and happy they were able to completely solve my problem with the suggestions they gave me. I just moved to the neighborhood and can not be more happy that I have a store like Crest by me. 100% recommend!
This family run, neighborhood hardware store is a staple in the neighborhood. In addition to traditional wares, Crest has small gifts and a wonderful garden and plant section in the back. Sleds in the winter go fast. fabulous place to buy your Xmas tree (all the way to the back, past the garden. in the summer, a pig lives out back. Very child friendly + dog friendly too. Super helpful staff.
One of the best business in a neighborhood. I prefer to go there for any of my home needs. Knowledgeable staff and super nice. The guy spent 20 min fixing my kids bike today talking me through process, tools and what can work best! Plus, my kiddos love the parrot and the pig.
Neighborhood gem. Crest have the essentials for hardware, as well as an amazing selection of succulents and other house and patio plants. The staff are always knowledgeable and helpful.
Hey, I love this place. Great store. I went here last month for some gardening shopping and my experience was fab.. I forgot the hardware I was about to buy, but I came home with new plants and seeds. The plant garden in the back was rad and its filled with all your gardening, plant, and soil needs. Totally enjoyed this neat place and will come back 👍 They played awesome music as well.
Crest is quite possibly the best hardware store in Brooklyn. The staff is super helpful, they have just about everything, and theres a parrot and a pig to greet you in the garden. If you are a gardener, Crest is your place. They fill their entire back lot with plants in the warmer months and their able to help you pick out whats right for you. You want indoor plants but only have north facing windows? No problem, the staff will point you in the direction of plants that thrive in indirect sunlight. Crest is a wonderful neighborhood staple.
Tried to come here after a run to grab a few things, but didn’t have my mask. Fully vaccinated. Unfortunately they’re not following CDC or state guidance so couldn’t get in. Guess they don’t believe vaccines work. 😞
Williamsburg prices. Limited stock. Staff is either super nice or super rude.Plant section is good but again, 3 times the price of anywhere else.Be prepared for the obnoxiously loud music compilations hosted by patronizing announcements on the PA system.Hard to think and make decisions while someone is yelling in the microphone over shrill experimental jazz louder than a gig venue. The parrot and pig in their tiny cages are cute though.
Ive been going here for years now they always have something I didnt know I need! Such a wide variety of plants and reasonable prices. Employees have always been super friendly and knowledgable
Ive gone a bunch of times for various odds and ends. Each time the staff has been helpful, knowledgeable, and friendly. Im always happy to support a local business like this over the big box chains.
The most disorganized small town hardware store I’ve ever seen, I’d rather go to home depo and anyone who does a lot of work knows what a S show that place is! Also the people who work there 90% have that horrible flippant attitude common in this area. If your in a pinch and are in a good space go for it otherwise this store will make a stressful day worse.
They have an assortment of plants, and I really like the art design throughout the establishment.
Beautiful selection, definetly coming back for more plants.
I went there today and the short dude in the front with a ponytail was showing some attitude. I don’t know what is wrong with him but I will never come back to this place. Wish I could give zero stars. I hate attitude.
Like a lot great shops in NYC, they somehow pack just as much stuff as a big box store into a tiny footprint and are incredibly helpful!
THE BEST! Family owned, has the best stuff including all the plants AND it’s super reasonably priced. Seriously skip any other hardware store and go here, you’ll never want to leave
Best hardware store! The staff is incredibly patient and helpful - just got a plant and shelves (which they cut for me) from there and will certainly be coming back!
Great place and excellent troubleshooting for a boat problem I had. Most hardware stores I have been to have very little knowledge about their products, this one was very different. Received tons of help and a lot of good ideas
I walked in this afternoon because I needed a screwdriver. I walked out with two bags full of plants, plant food, potting soil, pots and a sort of third-grade-science-experiment glee over my imminent impromptu windowsill herb garden. And a screwdriver. Pray for my plants, and if youre even remotely in the area, pay these folks a visit. They usually have good music playing. They have a pig and a parrot to say hello to. You really cant go wrong.
Amazing hardware and everything store. I have always had an incredible experience except for the time that the salesperson told me that I could use disposable plastic gloves as heat retardant welder gloves; this would have resulted in plastic burning to my skin and luckily I knew better. I have yet to see said salesperson since that experience over a year ago. Also, be sure to visit Franklin in the back 🐷🐷🐷.
You can look around the entire store without worrying a staff member will be following you to ask if you need help, or just to make sure nothing get stolen. Of course, if you need help someone is always available.I buy here frequently and never had a bad experience.
Was transferred to the lighting department asking for a simple 34 watt Hologen tube light bulb and the guy on the phone rudely told me no like I was asking him if they sold alien technology. If this is how they treat potential customers I would strongly recommend steering clear of this place. Clearly not your friendly neighborhood hardware store
Always had friendly, great service here. The man at the back counter spent easily 20 minutes with me editing a screw with saws so I could finish putting my ikea furniture together that was missing a dowel lock. Always know Ill get the help I need there.
Great, friendly neighborhood hardware and plant store. Had a bit of everything so I was able to find what I needed for a home project and a backup option too.
The staff is helpful in letting us know which fixtures require what screws and anchors to put up on a wall, the plants in the greenhouse and up front are always beautiful, and we have never really had a difficult time finding what we needed.
Favorite store for so many reasons. Friendly helpful staff, huge selection of houseplants reasonably priced, housewares and hardware.
The workers are very helpful and friendly plus the plants in the garden center are very reasonable priced! My favorite place in the neighborhood to go and buy plants and they always have a big selection! 🌿💚
I wish there were 6 stars - or 10 - or even 100. But 5 is NOT enough. This store is Fantastic! There is a parrot you can play with. Its name is Finley and its like the neediest girlfriend youve always wanted - as soon as you walk away he cries for you. He starts screeching and making the cutest sounds you just have to go back and feed him some peanuts. Anyway, GO HERE. YOU WILL GET EVERYTHING YOUVE ALWAYS WANTED AND MORE.
Ive been on the hunt for a whale fin sanserveria and they held this beauty for me!!!
Really great plant selection in the back. The lighting section is also pretty thorough. It has pretty much anything you would need. I do wish they were open later but then they’d be perfect.
Supercool friendly and so wellsuplied
It used to be a cool place to shop. Now, it’s a mixed bag. Based on my today’s emergency shopping trip and entitlement attitude I received - I’d rather shop someplace else.
Hands down the best hardware store in the zip code. Great customer service and expertise. Huge outdoor garden selection and they have a pet pig!
Beautiful Garden! However, please get ride of the guy in the front with a ponytail. He’s just not a welcoming human.
Long time fan of Crest. The staff is v helpful!
The most friendly, fairly priced, well supplied and quirky hardware store in Williamsburg.
The best keys copiers in New York.
Lauren Hedland says Crest was mostly good and yet rated this place ONE STAR because they didnt say goodbye to her on the phone. What is wrong with people? ONE STAR should be the worst experience of your life, not reflect your hurt feelings over forgetting a minor social courtesy.Its a great store!
Cassandra and the folks here were so helpful in helping us repair our couch. Can’t rate this place highly enough. Looking for projects to do around the house so we can go back.
Super friendly & helpful staff. Always looking to help. Have a great array of supplies for urban & mini gardening as well as neat little odds & ends.
Best hardware and garden store in the neighborhood. Staff is always super helpful and friendly
Crest hardware has been my go to plce for my repair needs for the past 40 + years.Tony is the answer guy for anything for all your repair questions.
Crest Hardware is an institution in Williamsburg, and invaluable to neighborhood artists. The staff is very helpful and knowledgeable, and theyll totally go out of their way to make your bizarre art project work, even if youre trying to make a hummus-powered motorbike. (Dont miss their yearly art show, and fingers crossed youll visit when Franklin the pig is in residence.)
This is my go-to store for my most difficult hardware needs. Unlike much of the competition, this store is filled with real experts who have been working in hardware for a long time. They can answer most any question you would have. Im glad its still around, and Im a repeat customer!
I love this hardware store. The employees are so helpful and knowledgeable but are not pushing to make a sale. Will keep coming back as long as I live in the area.
Very good hadware store , exelent customer service,they have almost everything you need,Very good qualiy products and paints, very good selection of good spray paint.i would like if they have all the colors i stock and also all the brands.
Best place on earth. Everyone is so helpful and they have amazing plants.
Crest is very special...the staff is always ready to help ....if you do not find anything you are looking for, do not hesitate to ask. They are a customers dream...they are this neighborhoods helpful friend .
Extremely unfriendly counter girl. Wouldnt look at me or speak to me except to utter the price. Took my money like I was handing her a couple of dead roaches.Not to mention its overpriced.
10/25/15, 1:20pmMostly good experiences until I called just now. Being succinct and polite, I didnt expect to be hung up on after I said have a good one! or spoken to as if I was wasting this womans time. Disappointed.
My Barber shop told me about this place it’s good nice selections very nice people
Great always has been, for many years, since they opened the store its been a nice experience shopping there .times change,there nice never changes.
Crest always points me in the right direction for what I need, even if its to another store. Their integrity and customer care cant be beat.
Excellent garden center with wide variety of affordable, healthy plants and an extremely helpful staff. (AND a pet grey parrot that meows.)
Terrible, there is nobody there to help you. I walked around for 10 min looking for someone to help. When i found it, they gave me attitude. Prices are not as advertise. Cashier probably started working yesterday because has no idea how to work the cashier.
They have everything you need for home and garden. Extremely friendly and knowledgeable staff. Franklin the pig lives in the garden section :)
Giant hardware store with a garden section! Always has a good selection of stuff and friendly staff.
This place is fantastic. However, on a number of occasions it was closed during the posted open hours. I want to give it 5 stars but it has been frustrating going and paying the meter only to realized its not open.
Helpful staff, nice plants and prices, and lots of creative plant pots.
Best garden and plant center in Williamsburg!!! And so much other essential home items
What a great hardware store. They have a really nice garden center, the staff is really helpful, and of course, FRANKLIN THE PIG!
I come here mainly to get exotic, rare, tropical plants I cant find anywhere else!
Sanctuary in the middle of Williamsburg. Not only is this place about 50% cheaper than the Lowes in Manhattan, it has a beautiful outdoor space complete with a friendly pig!
Always a wonderful experience with the most knowledgeable staff. Chris has gone above and beyond to make sure we have everything we need.
Everyone is always so nice. They even tolerate my crazy dog.
Really nice nursery, hardware part seems solid too. You might get lucky and see a pig in the back too?
Knowledgeable and friendly staff. Visit Franklin the pig in the beautiful and well stocked Garden Center.
Prices are a little on the high side, but reasonable. They also have a was variety of products, neatly organized and clean.
These guys are always so helpful! Love the garden Center.
Great neighborhood hardware store. Knowledgable staff and decent prices.
I love these guys! Best local hardware store Ive had.
Staff is very sexist.Yeah... No... there are better places in the area.Most, if any, local businesses dont have auto replenishment.....Google it if you havent been to business school....
The best. Been going here for years. Fabulous local hardware.
A treat to shop here. Old time friendliness and help. No question to dumb for them to answer.
Came for some gorilla glue walked out with the glue and amazing homemade cookie courtesy of the front counter staff!
This is a great store. Helpful people, large inventory.
Had just what I neede and I was in and out in 10 min! Shop local...
Best hardware store for plants in north Brooklyn.
Great prices and friendly staff.If they dont have it, it doesnt exist !
Helpful and cheerful staff at all times, love the garden and plants!!
Great service and selection, from plants to hardware!
Great place for plants and affordable gardening items.
The people are great and they have a wide selection but everything is over priced, do your homework.
Good selection. And outdoor plant area.
Everything you need plus super helpful people.
Very good prices
The owner and Bob apologized which I greatly appreciate! Im glad that they take customer service seriously.
Hands down, the only shop worth going to
Nice people. Thats all you really want in a hardware store.
Literally just called and the woman who answered the phone was completely rude! DO NOT SHOP AT THIS AWFUL PLACE!
Well organized, friendly neighborhood hardware store.
Best customer service I’ve encountered in NYC, for anything.
They are supposed to close at 7pm. I sprinted there from my apartment and got there at 6:55pm and they were all closed up. #annoying
Extremely helpful & knowledgeable carrying details items that other dont
Excellent services with knowledgeable staff.
Plants and great service in hardware.
Good selection and a parrot that thinks its a cat
Great selection but way too over priced
Super knowledgeable staff, so helpful and always on point!
Efficient, courteous service. Good selection of quality products.
No help. The worst customer service ever.
Amazing place with lots of healthy plants!!
Staff were helpful when approached, wide selection available
Tony knows his stuff great guy great place
Great best store in the neighborhood 👌
Really decent prices.
Unfriendly and not helpful staff. Wont go back.
Love the atmosphere and garden department!
Great hardware store!
Fantastic staff and excellent garden.
Meticulously knowledgeable, kind and courteous service
Good hardware store.
You can find anything close to your home
Best hardware store!
Very helpful!
Friendly affordable service
I love Crest
Excellent customer ssrvice
Pig!!!
Great place
Total reviews rating 4.6
150 Reviews for Crest Hardware & Urban Garden Center 2023:
Review №1
2021-08-28Large store with a backyard with all your garden needs, with everything you will ever need for your house. Employees are super friendly and knowledgeable.
Review №2
2022-07-21Love this place. I went in a few weeks ago looking for carnivorous plants and they took my number and called me the morning they came in. So amazing!
Review №3
2021-03-19Y’all. Lowkey an amazing part-plant shop. Or as they advertise themselves as: URBAN GARDEN CENTAAA.Clean store layout, super spacious. Great product variety ALLLLLL across the board.Air plants? GINORMOUS air plants? Sure.Woven ropes for hanging planters? Sure.Various top dressings? Various soil mixes? SURE.Bug treatments like neem oil? UH HUH.Planters/pot variety? Hail ye!Happy, healthy plants in a cozy greenhouse? O YEA.The shop’s African grey parrot? O HEY.Cool staff here that are happy to help out but also give you space to look around. Very fair prices too. Highly recommend coming here for your green thumb.
Review №4
2022-03-29Whether it’s on the phone or in person, Crest has the best customer service / helpful staff. Today I got a 4x4’ sheet of plywood cut (custom) by the most helpful and knowledgeable staff member, Buck. Thank you so much to Buck and Crest Hardware. Another reason to shop local
Review №5
2021-03-07I can for the urban garden center and I was in heaven! So many amazing healthy plants with labels and staff to help you out! Even a section of sale plants, and a cool collectors section of rare plants. Everything you can think of from cactus species, air plants, hanging plants, tropicals, marimo balls and even supplies for your plants! Say hi to the african gray parrot right inside the hardware store and hear him meow or making popping sounds! Just a great overall trip, and left with a new plant for my collection!
Review №6
2021-05-12I own a barber shop in the area and when ever I need something I come to these guys . The guys in the back help me out with a lot ,I needed screw and hardware to hang my tv and the guy new exactly what I needed and thankfully it’s holding up on the wall . All the staff here are super friendly and always happy I appreciate the customer service and knowledge these people have . Thanks 🙏!!
Review №7
2019-10-18I love this place. All your hardware needs plus a killer urban garden packed with a huge selection of plants, pots and plant accessories. This place beats Sprout. Excellent customer service, no need for you to go to Home Depot. This place has it all. Plus you get to see the most adorable African Grey, the store mascot Finnley. Talk to him. He meows, cackles, says hello among other things. LOVE! Highly recommended! #locallyowned #hiddengem #hardwarestore
Review №8
2021-12-25They have gorgeous Christmas Trees except for the fact that they have bugs. They were nice enough though to give me a full refund. So, overall not too bad in my book. I think they just got a bad shipment of trees. The rest of the store and its employees are amazing. So we will go back for everything else except the trees lolEdit: I dont appreciate the response back from the store. They are trying to claim we have termites in out home which makes no sense because we never saw a single bug before or after their trees. We have a new tree from somewhere else and not a single problem. It was one thing to gas light me in the store, but now to do it online is a different story. And I thought I posted a pretty positive review despite my issue with the trees. Guess we wont be returning there after all. Thought maybe they had a bad shipment of trees that month and maybe others were better and we just had the bad luck bu. BUT considering the information the store shared I would be weary of buying any trees or plants, heck anything from them again. What a shame. Happy Holidays!Originally gave 3 stars and now changed it to 1 star
Review №9
2021-12-19Angus in the back was an absolute pleasure! My friend & I needed some wall anchors and his recommendation was spot on. He took the time to give us a demonstration on how to install them not once, but twice and was very patient & pleasant. Our bathroom project was a success!Plus their garden section is beautifully curated!
Review №10
2022-02-02Crest is a solid neighborhood hardware store. The staff at the back counter are helpful and they have a pretty thorough selection. As a tinkerer, having Crest nearby has been a blessing.