In-store shopping
Yes
Cricket Wireless Authorized Retailer in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 518-357-3394
Site: https://www.cricketwireless.com/...
Site: https://www.cricketwireless.com/...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–5PM
Cricket Wireless Authorized Retailer in other cities:
Comments (63)
Kj and Courtney are amazing couldnt be more happy with the respect they show for everyone and they are super efficient.
Helped me with a annoying settings n my way home. Very courteous and friendly
Im very happy with the service that I received during my transfer of my phone the ladys were very helpful.
My experiences with cricket and its associate was very amazing and helpful our sales associate Courtney was very delightful to have associate us and our trip to cricket.
Awesome customer service, with a brand new iphone to match! Couldn’t be happier with my experience at Cricket.
This new store on altamont ave is awesome... When i came in the service was awesome... Courtney was an awesome help very nice and helpful... If your a cricket customer in the local area do your shopping here
Best and cheapest plan I have ever had. We pay less than $130 for 4 lines with unlimited data. I have no idea why anyone would go anywhere else.
Not good staff and she was like jealous at me for getting my stuff done and rude to me . She also on-purposely ordered the wrong color and phone and I couldn’t wait another two weeks .EVERY TIME I go there she is always there like please switch your employees around, I can never get nothing done .
KJ was great! Great service, got a new phone quickly. Thank you!
The ladies help me today ten foot rule ,very helpful with paying my bill also assit me with down loaded app my cricket ,very clean store ,thanks
Cricket was great and was easy to switch over numbers and phones thanks to both Katherines 👍
Kathryn was fantastic helped me out so much and is always so helpful 10 stars!!!!
Katharine was super great w customer service def recommend another friend to join as well as the friend i recommend today
Worst location in Schenectady the sales girl smells so bad & a kid keept on running out from the back interupting her constantly i walked out and head to state street
Great customer service, awesome selection of phones📱 would definitely recommend cricket to other people..............
Extremely helpful. Kathryn was extremely kind and understanding. Outstanding experience!
Thank you Courtney, for your time and patience, and setting is up. Excellent service.
Kathryn help me with my phone today she is kind smart and super helpful
KJ was great, the girls here are always friendly. Thank you!
Great job fron the girls on altamont Avenue Rotterdam. I love going ther . They are awesome.
Best company Ive been with been here 2 years in October never had a problem great customer service
KJ did great getting me a new phone ans getting it set up.
Amazing customer service this customer is satisfied 🥰Ty ladies for your help hope to see ya in another 4 years 😂🤣
Wonderful experience with Courtney was great more then helpful loved the service at the store on Altamont ave in Rotterdam
I don’t know why I didn’t switch sooner! I can’t believe the great customer service + I GET SERVICE EVERYWHERE! Oh and it doesn’t hurt saving $100+ a month! Thank you!!!
KJ WAS A PLEASURE TO MEET AND WAS SO VERY HELPFUL. THANK YOU FOR YOUR EXCELLENT CUSTOMER SERVICE!
Betsy good services just got my new phone on altomont ave so much better then family mobile
Did not have a he screen protector I needed
KJ was extremely knowledgeable and very courteous. Thank you!
Nice people to work with very helpful. Will do business again
Saw Courtney and Ashley worked as a team and got my phone numbers to show again so I could answer phone thank you
Cricket Wireless is very nice I love their phones and prices
I had a great experience today at cricket
Cricket Wireless recently opened in at 1400 Altamont Ave, Rotterdam, NY, 12303. Their location is in the Hannaford plaza, serving Schenectady and Rotterdam customers.
They have really good customer service and great attitude
Good service, thanks for the great service Kj
Awesome customer service and very helpful
Decent employees but prices are a bit outrageous
Great experience, very helpful and knowledgeable
Very smooth and quick, friendly service.
Amazing top notch first class service
Really great staff always willing to help you
The staff was very professional and curtious
Kj was very helpful today
I had an excellent experience
Hashtag kathern was great
My phone love them
Done with cricket slow internet
Very nice
I like the phone service
There wireless is ok
It was ok
Cricket suck
Total reviews rating 4.4
63 Reviews for Cricket Wireless Authorized Retailer 2023:
Review №1
2020-05-16I love Cricket Wireless! The staff at the Rotterdam location is extremely nice, knowledgeable, and very helpful. When my son lost his phone and someone hacked into his account, Katie saved the day!! She immediately put a freeze on his stolen phone and set up his new phone within a matter of minutes! Also, the price is very reasonable and affordable for unlimited talk, text and data. They use AT&T network which has been the most reliable for me. Thanks Cricket Wireless!!
Review №2
2020-10-05I had a great experience at Cricket today. Kathryn helped me instantly and honestly got me in and out quicker than any other experience Ive had in a mobile store!
Review №3
2020-05-27Ashley was amazing to work with! She was so knowledgeable and nice. She answered all my questions expertly and made my transition to a new phone seemless. I couldnt recommend this stores customer service enough!
Review №4
2020-12-07Kathryn was extremely helpful in getting a second line added. Were very happy with customer service provided by Cricket.
Review №5
2020-10-01It was my first time in the store and I am so pleased with the way I was treated and was explained about all benefits of the phone and all the options that I could choose fromI would recommend Cricket to everyoneThe staff was excellent
Review №6
2019-10-14I went to Cricket to add additional lines to my current plan. Courtney the associate was super professional and patient. She is knowledgeable of the products and services offered and made my experience very rewarding.
Review №7
2019-07-24We went into the store on Altamont Ave in Rotterdam at 7:55. Ashley Nichols went about and beyond not only staying late after closing hours but reviewing our account. We were unaware that our account was eligible for unlimited data.I would 100% recommend
Review №8
2017-02-19Already have a Cricket account but we came in to get another phone for our little one (for emergencies). Great deal on the Samsung Galaxy Amp 2 plus only $10/mo more! Crew at Altamont Ave very helpful!
Review №9
2018-05-20We just got cricket last year and have been able to reduce our phone bill drastically while still receiving good service and unlimited talk text and internet. I had trouble receiving MMS messages on my phone and the girl working at the time was able to help me get a new sim card (which a replacement was only about $10 anyway) and my phone has been fine ever since.
Review №10
2020-11-24KJ provided great service today! Got me everything I needed for a reasonable price. Thank you!