Kerbside pickup
Yes
CRs Marine Service in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-370-3596
Site: http://www.crsmarine.com/
Site: http://www.crsmarine.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–5PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–2PM
- Sunday:Closed
Comments (56)
Waited 3 weeks for my appointment with CRs. Brought the boat down on the day of the appointment. Two weeks later and they still hadnt looked at the boat. Every time I would call, they would just tell me they were really busy and would not be able to look at for a few days. After two weeks I called and was again told that they wouldnt be able to look at it until next week. The owner told me I could come pick it up if I wanted to bring it somewhere else. Didnt seem to care if he had my business or not. Picked it up that day. If you buy your boat from him you might get good service. Otherwise, I would suggest looking elsewhere.
Unfortunately, the owner is extremely unprofessional, and shops out of his own pocket. He also tells you what’s worth fixing and what’s not, assuming what it’s worth to you. aggressive to his customers and the boat that I dropped off is dear to my heart and now has damage due to their negligence
Wonderful experience purchasing our new Crest boat from Chris. Price was very reasonable. Chris takes the time to explain everything and answers all of our questions. He offered to even take us out on the lake and run through it all if we wanted. I cant say anything but good things about his business. A real great find in my book.
Purchased boat from here and had a leak I then paid for inside storage and was told it would be done over the winter only to find out they didnt touch it until spring and didnt pick the boat up until well into the summer. They said they fixed it and well guess what it still leaks and I even told them where I seen the water coming from and they told me it was something else. Chris is a great at bs but when it comes to it wont fix the problem and soaked me for winter storage.
This is a great business with a great and knowledgeable staff. They are very accommodating and always go above and beyond for their customers. I have personally been dealing with them for the past 7 years and would cringe at the thought of having to use another boat shop. A dependable, trustworthy shop is hard to come by these days and when you find one like this one you always remain loyal. Great job guys!!!
Horrible customer service. Spoke to Chris about a boat who passed us off to Paul who we then made a 1 o’clock appointment today to look at and purchase a boat - cash in hand. After driving an hour to our appointment, Paul then decided to tell us they actually sold the boat that morning. No one tried contacting us at all. They are just a bunch of sleezy salespeople.
I had a great experience at CR Marine. Both Chris and Paul were very helpful when I totaled my Basscat trailer. I thought that the price I paid was very fair and they helped me get it ready for transporting back to my home. I highly recommend them and would come back again should the need arise.
Brought my Chaparral boat in this Spring as it had been running rough the past summer. Had it in and out in 24 hours. The boat ran perfect all summer. The guys were very friendly and easy to deal with unlike some of the Marinas that I tried to go to on the lake.
Horrible customer service. If you’re not buying 100,000 boat they have no need for you sold a boat I had an appointment to see. Drove an hour not even a call to cancel . And Chris the owner wouldn’t even come outside and explain himself. Spineless small human Chris the owner is.
Went to buy a used motor from them. Was told that the motor had been looked over by the mechanics. Asked for a test fire. Engine fuel pump was leaking and squirted gas on my shirt. This was fixed quickly, and engine ran great. Looked at lower unit oil, though and it was milky, an indication of water in the lower unit. One of the mechanics admitted that the motor was not looked at. The whole thing was rather fishy, after they had said that it was good to go. I dont feel like they have time to deal with smaller customers. If your not buying a boat, they dont seem to want to take the time to help you.
I purchased a LUND from Yankee ( Love Yankee too) when they where in Albany. They closed Albany before my warranty expired, and I didnt want to have to drive to Lake George all the time. Thankfully CRs is right around the corner, and have helped me with every regarding my Mercury Outboard. Kyle is a pleasure to work with. They are all knowledgeable, but I do like trying to catch Kyle when they are not busy. I go over my plans of what I want to do and he provides me with lots of insights. They get parts fast and easy. They Dont BS you. Thanks Kyle!!!
WOW!!!... SPECIAL ORDER PROP And Hub kit OVERNIGHT!!!!!!! ARE YOU KIDDING?AWESOME Better than lake service less than lake prices! Another great visit fantastic service on boat and trailer custom battery setup couldnt be happier. Straitened out electrics pronto. Ty much.
This may be a small marina service but they do a great job. I have had my boat serviced and store it with them for the past 5 years. I purchased a new boat this year from them and I am extremely pleased. Thanks Chris and Kyle!
After a rough start with a scheduling mixup, Chris, Kyle, Paul and the whole team at CR marine did a great job installing a bunch of custom electronics and a wakeboard tower on our boat. Chris went out of his way to get me back into their shop and I am glad that he did. Every business has an off day, its how you recover that counts. I look forward to having CR marine take care of our boating needs moving forward.
New fans from Tennessee! My husband and I have a 1993 Four Winns that needed a new computer module. We thought we would be looking for a needle in a haystack, as the old saying goes. Googled and found the parts number and pics. from CRS marine. My husband spoke with Chris and after a couple pics. from us and our old module, we felt that the part was right. Chris was so nice to work with and addressing our concerns about the part. Well, part was placed and our boat started right up! Not even a hesitation to turn over......we are so thankful!
Bought my first (new to me) boat there. Had a good experience. Everything offered as part of the sale (and even above and beyond what was part of the sale) was delivered as promised. I wont hesitate to go back.
Great service, had my boat fixed in a week when they were backed up. Chris and Kyle are great guys to deal with, my boats fixed, its the opening day of bass season and I couldnt be happier, thanks guys
Chris and his son Kyle are very excellent to deal with I have bought four boats from them always good with service no issues
Will never go back. Brought 15HP Mecury motor in for repair and was told it would be $1200 to repair. I told them no thanks because that is more than the value of the motor and motor was returned to me in pieces. I had someone else look at the motor and it doesnt need the repairs I was told it needed. Complete scam.
The team at CRS Marina worked through a very difficult issue with my new BassCat. CRS showed great concern about my issue and went out of their way to make it right. I highly recommend the team at CRS.
I had my 1995 procraft boat motor worked on by the team at crs marine service.Very happy with their work.They explained all work done and fix problems I was having with it.Thanks guys. Dave K . 6/4/2017
CRs Marine is the place. For honest and great service. They fixed my boat when no one else could. Highly recommend.
Been doing business with Chris and Kyle for over 10 years now and they do a great job getting your boat serviced so you can get back on the water quickly......
The best. Been going there for 15 years. Lost my tailor hitch pin and they spent 45 mins finding me one for 13 bucks off one of there new traitors.saved me.
Great local marine store w/ an impressive inventory reasonably priced. Glad to have them around.
Just bought a 9.9 motor from Chris his shop and employees are knowledgeable customer service is phenomenal I would recommend his shop to anyone
They have good knowledge and great customer service to work with. Very polite and a great selection of boats and boat parts.
Very very helpful with my outboard motor problem, , traded for a new motor
Had all the parts I needed. Very friendly and helpful staff.
It does Dont matter what happen at the moment review will come soon.
Chris is a stand up guy. I recommend CRs Marine Service.
Always willing to take the time..to really help customers out..!!!Thanks
Always very helpful,go above and beyond!! Super knowledgable!!! Thank you!
Nice place for boatsPeople are nice and no a lot of stuff
Very helpful good value and service, very fair.
Awesome people awesome service
Great people awesome service
Had parts for a 1987 in stock....
Great service.
Had EVERYTHING in Stock I needed.!!
Good boat mechanic
Great customer service
Wonderful
Honest and hardworking
Great service
Great service
Total reviews rating 4.4
56 Reviews for CRs Marine Service 2023:
Review №1
2022-02-15I’m from out of state and purchased a boat from CR’s Marine Service. Chris and his team were extremely helpful and responsive. They worked with the shipping company I used and made the entire experience easy and stress free. I would definitely purchase a boat from Chris again!
Review №2
2022-06-16Made a appointment, had to wait two weeks. Gave details of what we wanted done- also told them that due to my work schedules I would have to drop the boat off after hours. They said that was fine. Called 4 days later to check on the progress of the boat. Was told that they didn’t even look at it. They didn’t even know it was there, didn’t call us- nothing. Guy who answered the phone was rude and nasty and condescending. Avoid them at all cost
Review №3
2022-07-01Made an appointment for some repairs and upgrades on my boat. CRS MARINE called to say it was ready for pickup. We live about 1 hour & 15 minutes away so left work early to be sure there was enough time to get there before they closed. First mistake was paying the $2300 dollar bill without looking at the boat first. They replaced the shift/ignition console and wires to the motor. They left about 3 feet of wire popping out all over the boat near the motor. They left about 5 feet of old wire hanging out behind the fish finder and all the old wires, paper garbage and the old shifter in the boat. Didnt replace any of the wiring from the trailer back to the taillights which we asked to replace. The taillights still dont work because they never bothered to look or fix them. Extremely disappointed in their work ethics and poor workmanship. They should be embarrased to have a customer leave with a boat looking like that! Never again will we go there.
Review №4
2019-06-10All I can say is awesome, chris was busy and balanced a sale and offered great service all at the same time. Great place to do business. I bought a boat today, thanks chris, you rock dude!😁😁😁😁😁😎😎😎
Review №5
2021-06-06My review 5/7/21I purchased a new to my from the original owner 1990 searay 200 as a first time boat owner having boats in my family my entire life. I had CR go through the boat completly I had new bellows and all the fixins that follow that type of work. They even fixed a quick ignition situation where I kept losing power at my ignition switch and re set and sealed up my drain plug I thought it was going to be in the shop for at least a week but I got a call 2 days after it was dropped off they went over my needs to make it a reliable boat for the the summer on sacandaga. To my suprise they had my boat completed 1 day after all done and ready for the water. Chris the owner called me to go over my repairs and made sure I knew their work was 100% Guaranteed😁 so glad I took my boat to CR marine so far my experience has been good and reasonably priced for the service work performed.
Review №6
2021-04-20Chris was nothing short of amazing to deal with while purchasing a new boat. I never felt rushed to make my decision and he was very receptive to all questions and concerns. They didn’t push me to add unnecessary items to the boat I was otherwise convinced I needed. I would recommend them to everyone and when/if I decide to upgrade I will no doubt be going to CR’s Marine.
Review №7
2021-04-12I brought my boat here to get winterized and to have stored at their indoor storage facility last season. I recently called to tell them Id like to take it out of storage and they had it ready for me when I got there. When I got home I removed the cover and went to connect the battery. When I did I noticed the lower engine compartment was completely filled with water. I called and spoke with Chris and told him about it and he advised me their policy is they dont remove drain plugs and that I should be removing it every time I take it out of the water. I agreed with him maybe so but at the very least they should have noticed that amount of water in there and told me to remove the drain plug myself. And if they didnt notice all that water when they winterized it something got missed. Either way it was a bad enough service experience for me to write this review.
Review №8
2020-08-18I have been a customer of C & R Marine for over 15 years. In fact my Dad bought a boat there 25 years ago. They are busy so plan accordingly but the service is GREAT.They helped me through some self repair many times. Chris is the most honest person you will ever meet. If you have a good business you will be busy. They have always been honest during all my service needs.
Review №9
2021-05-24Great local Marine store and parts counter. Staff is always helpful. Sometimes their assistance is brief but you can tell they are busy. I keep going back instead of driving to West Marine or other marinas. I continue to support this local business as it is an asset to boating community. Thanks CR’s
Review №10
2018-08-09It’s easy for a consumer to be happy and write great reviews when everything goes smoothly and as planned. Buying a new boat, routine service were all happy campers. I took a huge leap of faith and did something most people would call me completely crazy for. I fell in love with a boat on the other side of the country and I bought it. I talked with Chris the owner for months before making the purchase, he always made time for my calls, questions took videos , extra pics and never made me feel rushed or like I was wasting his time. We settled on a price , I had a survey done and I arranged to have the boat shipped 2,575 miles. I made the purchase and had the title a couple days later. Well the fun began once the boat got to my mechanic who specializes in these type of performance boats, let’s say this politely the surveyor was an absolute waste of money. I’ll try to make this short and sweet by saying several issues did arise after a detailed inspection and use over the next 30 days. Chris and I were able to discuss the issues, share info and figure out solutions. It is extremely rare in this day and age to find a business that truly cares about making sure their clients expectations are met or exceeded. If you find yourself working with this business your in good hands. -EE