CubeSmart Self Storage in North Babylon
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North Babylon, Suffolk County, New York, US
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Site: https://www.cubesmart.com/new-yo...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:11AM–3PM
CubeSmart Self Storage in other cities:
Last weekend I went into cubesmart in a not so great mood, looking for assistance in choosing a unit. I was greeted with a friendly hello from Jeff Hansen. He gave me honest and helpful suggestions for picking the right unit. When I finally chose the unit he told me I was going to love it, and I did! It was perfect!👌 We took a tour of the place to my unit, he demonstrated how to use the elevator thing and even cracked a few jokes 😄. The property was very clean and well maintained! Even with my short interaction with Jeff, he managed to turn my mood around and made the experience a great one. 👏
I had to store my project vehicle at this location and the staff were all very friendly and polite. Just makes your day a lot better when people treat you nicely and that’s what Fred the manager, Chris a new hire, and Jeff all did. They were all practicing good social distances and are taking COVID-19 safety measures. I give them all five stars!!!
This place is excellent for small storage which I was looking for. My reason for saying that is because there is no elevator only stairs which I don’t have a problem with because I’m looking to store small things. Not looking to store any large furniture just simple things to create more space in my home. It’s very clean and they have great customer service. Jeff was a wonderful help at the front desk and was very pleasant.
I had a storage unit with this company for over two years. The staff at this location was always extremely helpful and knowledgeable. I would have to say Fred is my favorite go to person whenever I have a question/problem. He is very kind, helpful and knows everything about cubesmart. I would definitely recommend this location.
My wife and I leased a storage for the first time and I cant recommend these 2 gentlemen enough. Im taking about Fred and Jeff.They answered all our questions and guided us with everything we needed. If we needed to see the storage one more time before we committed they didnt look bothered by that, and lead us again to see the storage and showed us other alternatives.I will use this particular store over and over every time I need a storage.
Outstanding service from JeffMy wife and I entered the North Babylon, NY location on Bayshore Road and needed to rent a storage unit. Upon entry an associate by the name of Jeff immediately welcomed us warmly and proceeded to professionally assist us through the process of renting a space. He walked us through the process and gladly showed us the unit and answered every question we had. Jeff simplified the whole experience and made us feel confident that we chose the correct company for our storage needs. After we finished up and shook hands, my wife and I left the front office thoroughly pleased with the entire experience. My wife is a customer service/ assistant store manager in a retail business with over 100 employees under her. She is professionally trained to know when good customer service is given and she was impressed with Jeff. A+ rating on the first day, and we look forward to utilizing our very clean storage space.
Very clean and super friendly and respectful staff, especially Fred the general manager. He was a great help and takes pride in what he does. HUGE difference from the last storage place I used. The only reason why I didn’t give 5 stars was because there is no elevator and my unit is on the 2nd floor. Either way the staff and cleanliness more than makes up for it. Thanks guys.
One of the best storage places around, clean and a very professional team. Customer service is their top priority and Fred Russo provided me with some great advice on how to save even more. Way to go Fred and Jeff!Recommend this place to anyone who is looking for storage.
Fred at cubesmart is very professional and friendly. He takes the time to explain everything to you, so there are no surprises in the process. The communication has been top notch from day 1 and Fred is very welcoming and willing to help throughout your stay. The facility is very well kept and secure.
Let me first start off by saying Fred the general manager is by far the best. Went way out of his way to help us. We wound up being delayed on our house closing needed a storage unit quickly. Beyond helpful with what size we needed and a great deal couldn’t be happier. Storage units and property extremely clean.We actually went back for another unit being we don’t know how to pack again Fred right away remembered us asked how move was going. Then got us in a second unit within minutes. Thank you Fred for all your help it is greatly appreciated. If anyone needs a storage unit go see Fred at cubesmart self storage I wouldn’t go anywhere else.
Jeff and Fred were very helpful. I had to visit the unit multiple times, sometimes after 7pm, over the course of a year and a half to take things out or put other things in and place was always clean and motion lights were the best. Suggest one should keep a cart inside unit since I couldnt always find the one that the place supposedly keeps avail for moving items. Never found one stored by elevators.
I have known Fred Russo for quite some time and met his colleague Jeff Hansen who offered me a great deal on a nice large unit which suited my needs at this time. Both gentlemen are courteous and professional and will work with you in meeting your needs. Thanks again for your help.
I had the privilege of dealing with Matt and Fred who were more than helpful. They were very honest and I never felt as if I was being pressured to upgrade and lease a larger than necessary unit. Although it was close to closing time (literally within minutes) they didnt mind and I never felt rushed- Matt even walked and showed me two different units located in two different buildings so that I am aware of the size and location etc.. Regarding the unit- very satisfied and it felt as if I had to enter past business hours it would be safe and my stored items are definitely secured due to lighting/cameras etc...Highly recommend this location.
It was easy, Fred helped get what I needed and what was availible for me. And its close to my home which makes it better1/10/18 Im back. Just retired an have no space for all my tools.. the guys in the office today were very accommodating. And had a unit waiting .. 2 ND time in a couple of years great place and clean.
Jeff has been great to work with. I find that Jeff and Fred go above and beyond to help and find me exactly the storage that I need. Jeffs follow up calls were so helpful making sure I was able to rent the space that I wanted. Highly recommend Jeff & Fred at CubeSmart.
Living in the area for more than 15 years I knew what this facility was like! Now with the new look and better customer service with Matt & Fred I am very pleased! My comfort with this storage facility is great and the warm welcome from them makes you want to stay and chat for hours. They are very professional and courteous. Ive been in other places and the staff were not joyful but this cubeSmart is friendly clean and the people knows what the WWF use to be back in the day! That works for me and this place .
We have lived in a few different states and had need of storage in each, this storage facility is by far the best in price, professionalism, personal attention, and the units themselves. The manager Fred is a friendly, efficient, hands-on person who is always in a good mood and willing to help no matter what the problem. Nichole was always on her game, friendly and helpful and their newest addition Matthew is following along the overall atmosphere of their establishment as a helpful, hands-on, great attitude person as well. We hope to be there for many years to come and give this facility A+++. It reflects so well on your entire operation when you have great teams like these. Thanks.
I met with manager Jeff Hansen who was friendly, thorough, and most helpful. He explained everything and showed me the unit I am renting. The paperwork process was easy and everything was explained. Jeff demonstrates the keypad to enter the property. The grounds and storage unit was clean.
Fred was extremely helpful and made the process painless and fast. I stored my car there last year and all went well. I returned again this year as the cost was well below the prices I received from other places and the service far exceeded what I expected. Thanks Fred!
Needed to get a storage space quickly and easily. The team at CubeSmart in North Babylon made the process exactly what I needed, quick and easy. I was fully informed of all details without having to ask questions, I was not pressured to buy moving and storage items I did not need and their email reminders kept me on schedule during a time when keeping an eye on my schedule was chaotic. If you are looking for storage facilities, the North Babylon CubeSmart team should be your first call.
Im not the kind of person who ever reviews a business but cubesmart in North bab deserves it! Would give 6 stars if I could. The front desk is extremely friendly especially the manager Fred very good guy. Pricing is the best around when you consider the extra ceiling space. Highly highly recommend!! A++
The staff at cube smart was extreamly professional and helpful. Not only did they have the exact storage unit i wanted but they had it available the day i was looking, which is what i needed! The Building was very clean which is clearly a huge plus. I recommend anyone whoes looking for a clean, friendly, safe storage lot, cubsmart is the one!
1. This is the only Storage Place, that Offers You solid Concrete Walled-Storages, if you can pay extra, and you have some kind of business License. (Only limited Concrete Storages, the rest are Regular Sheet-Metal Walled.2. The Premises are Super-Secure, and the Automatic gates ,opens on Exit, without pressing the code.3. The have Electricity outlets within storages, and Restrooms in the Premises.4. Situated, strategically on Arterial trunk Road, Bay Shore Road, Deerp park, Babylon Border.
My experience with this company is HORRIBLE! Their customer service is deplorable, every single person I encountered had an attitude & thats IF they choose to answer their phones or respond. Their hours of operation are inconvenient anybody who works late. Nothing compared to 24 hour spots and they tack on undisclosed fees at their leisure. DO NOT SIGN UP FOR AUTOMATED PAYEMENTS. Its all a scam!!! I just paid almost $500 just so I would be allowed to remove my stuff from the unit & go elsewhere. I will never recommend anybody to use them.
Ive bin dealing with the same 2 guys now for 2 yrs and there continued customer service with me paying my bill every month they get 5 stars from me units clean no problems ever even when the rent goes up there service makes it worth it thnx your guy rock oh and the 1 guy even helped me get my keys out of my car lol I locked my keys in the car and left it running and the man was nice enough to help me once again thnx
Total reviews rating 4.8
140 Reviews for CubeSmart Self Storage 2023:
Review №1
2022-02-26Both Jeff and Fred made the transition very easy. They were both so courteous and helpful to what I needed. The kindest two men that was always looking after the customer. Well pleased with my stay and would recommend highly.
Review №2
2022-07-10I ran into major problems right from the start. I was sold a unit online and it wasn’t what I needed so I went to a different location and the customer service was remarkable. Honestly the only reason I stayed was because of the customer service at the north Babylon location. Jason and Fred were so fantastic with fixing my problems and making the experience so worth it. Fred is so informative and he did everything possible to rectify my issue. If it wasnt for him I probably would’ve found a different place to store. I was in a time crunch and he did everything possible to help me he really went above and beyond. Good customer service is so hard to find now a days and why were fantastic.
Review №3
2022-06-24Awesome facility with great customer service. Fred helped us set up our rental and was friendly and hospitable. Nice price too. Lots of accessories available for purchase!! Thank you!!
Review №4
2022-02-20Fred & Jeff were amazing hosts for the time my significant other and I spent in their company. They made the whole ordeal of getting a storage unit and the information related to it very simple and easy to understand.
Review №5
2022-06-09Great experience with Jeff and Fred I believe their names were. Very very kind and helpful and informative. I recommend coming here and they have given me all the information I could possibly need.
Review №6
2022-06-24Great and fast customer service. Fred and Jeff reached out multiple times to make sure all was sound and well. Easy accessible and close to home. Cheers!
Review №7
2022-06-18It’s a good place to store your stuff but it sucks that it doesn’t have a elevator or something to get you to the second floor if you have or had to store big heavy stuff since I’m paying 113 bucks a month for a 4/10 storage unit I have more big stuff then boxes
Review №8
2021-12-16These guys are the best !! After reading reviews for a few different storage facilities, I landed on these guys, and I couldnt be happier that I chose them. Fred was helpful, polite, and very informative. He made the process very easy from start to finish, no hassle, no stress. Everything here is transparent and as straight forward as it comes, and the rates are fantastic ! If you are on the fence about which storage facility to use, please take my advice and book with them. 10/10 experience. Doesnt get any better. Thank you Fred !!
Review №9
2022-02-21I rented a storage unit today, I love the set of the building and and storage access. The service was excellent, the manager Jeff Hansen walked me through the rental process.
Review №10
2021-10-07I’m a local contractor that is growing, and needs more space for tools & material. I’m went into CubeSmart this afternoon. Jeff Hansen the manager greeted me at the counter. He set me up with a room that was perfect for me, and went over everything in fine detail. Jeff was definitely a pleasure to deal with. I was very impressed with the establishment and the service!! And the prices where lower than I thought. I highly recommend stopping by here before you go looking anywhere else!!!Sincerely,Thomas Messina. A++Pa-Tom Home Improvements LLC