CubeSmart Self Storage in Long Island City


Phone: +1 718-606-9326
Opening hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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Total reviews rating 4.6

137 Reviews for CubeSmart Self Storage 2023:

Review №1


Every staff member we’ve spoken to on the phone or in person has been so personable and helpful. Larissa went above and beyond to answer all our questions and provide exceptional service. She is an asset to your team and deserves all the recognition. The facilities are clean and well taken care of. We know our items are safe and secure in this space.

Review №2


The whole process for the registration was fast and efficient esp personal from Michelle R. ,Storage Consultant whom even reserve for me a slot. Also the counter person was very helpful to even point me to nearby Home Depot to get some stuff.

Review №3


SHOUT OUT TO LARISSA who made my storage experience smooth, safe, and effective. I appreciate all the time she took to assist me and my family with our move-in!

Review №4


Good secure temp controlled. My wool got eaten by moths, never happened at home so if storing wool here, safeguard it yourself

Review №5


The staff is always friendly. With the app accessing my unit is very easy.

Review №6


The process to rent a unit was fast and easy.

Review №7


Im so happy with the service.Excellent atention.

Review №8


Ive just signed up for a smaller sized storage unit this weekend, and the CubeSmart rep was really thorough in explaining the different levels of payment, along with the benefits of each. Since I was looking for at least a year of storage, I was able to get a good deal by paying for the year up front. I do feel its a pretty good deal, no matter which option you choose. The location is clean, well lit, and temperature controlled. It felt very secure to me as well. The day I signed up, there seemed to be only one person running the entire place; clearly, shes not able to handle issues inside the storage area as well as new customers. The office was locked up when I first arrived (I was confused, as there was no Back in 5 or anything). Obviously, it was locked and deserted again while she showed me the space. Perhaps it isnt feasible to pay more than one person, but signage might help when away from the office.

Review №9


I came in a day late because my drive to the unit took longer than expected, but the management had no problems with this and moved my reservation very easily. They were super nice and friendly and helped a lot along the way. In the end, all my things didnt fit the storage unit I picked out and they happily and easily helped me pick other options for getting my things safely stored so I could get out there as quickly as possible. Great service and the security seems really good too! I would definitely recommend this place to anyone who needs storage in the area.

Review №10


The service I received from Carlos Morales was very professional, informative and friendly, went the extra mile for me. He even went online to find CubeSmart around the area that I live in and find deals too. His knowledge and sincerity of what dimensions best fits my needs is what really sold me. I highly recommend this facility. It is clear and upscale looking. Your stuff will be safe and sound. GREAT CUSTOMER SERVICE OVERALL.

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