CubeSmart Self Storage in Bronx
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Bronx, Bronx County, New York, US
Site: https://www.cubesmart.com/new-yo...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:10AM–4PM
CubeSmart Self Storage in other cities:
Very knowledgeable employees.. Great customer service especially With MR COMPTON..
Had the most professional experience that i have ever had at a storage facility. The staff was knowledgeable, efficient and courteous. Abraham took his time explaining every detail. Even went above by calling another facility for a special lock for me the manager was also extremely helpful and showing me two different units
Workers; Nick & Allen was extremely helpful on service & maintaining a clean, & safe environment to continue my experience while I sort through my items. They ( Nick& Allen ) also offered a helping service with several heavy items. I truly do appreciate their appearance @ the right time when it was needed.Thank You Fellas.. Right on Time….
The storage unit never had any damage, customer service was good and I never had any issues when it came to paying for my bill.
Abraham was very friendly and knowledgeable. He answered all the questions that we asked and wanted to answer more but we had none to give. The storage unit was clean and well kept. Glad to be doing business with them
The place was clean. The staff was always helpful and kind if they were needed. I felt like my belongings were in good hands, and I am thankful to have chosen cubesmart.
The team was very helpful and courtesy. I was able to check the storage area before I made a decision.
I went to cubesmart today to get general information and Gabriel Santiago was so welcoming and helpful I will definitely be doing business with them due to his personality very friendly . We need more people like him. El mejor Gabriel Santiago
They get 4 stars because the staff was really friendly and informative also very helpful with issues but Tech needs improvement my code wouldn’t work for the elevator 2 days in a row, like I said the cube smart associate was extremely helpful with this matter but it shouldn’t always be on her Thank you Miss Hicks 🥳
I went to cubesmart today to get general information and Gabriel Santiago was so welcoming and helpful I will definitely be doing business with them due to his personality very friendly . We need more people like him
I had the best experience with the entire crew!!!!!!! Jeffrey jiminan (Jeff Jeff) was definitely one of the most helpful, and understanding manager ever and Jose de la Rosa was Very dedicated to helping me find the perfect storage and Stephanie Hicks also very helpful.I was so unsure about renting a storage until I came in and really got a understanding about the price and size and all the Necessary info ,I look forward to having a long time term membership. And I also look forward to recommending others!
I loved the service I received. Only problem I had was that there wasn’t any cameras so I wasn’t sure if my belongings were going to be safe. Also because the people I saw walking around looked suspicious. The 3rd floor was very hot. It definitely needs AC. There was also some water damage as well that I didn’t like. Other than that The manager Joell Duncan was very nice. He greeted me as soon as I walked in so it gave me a great feeling. Was very generous and professional. He gave me a nice walkthrough and answered all the questions I had with no problem. Showed me the different kinds of units they had to offer. I can tell he makes his customers feel comfortable about coming to use the storage. We need more people like him around!!
I went in here because I had such a terrible experience in the past with public storage so I wanted to try a different storage company. I had a lot of questions and the lady at the desk CRISTINA FELIZ was very helpful and patient in answering them all. Towards the end of our interaction she even asked me if there were any other questions I needed her to answer which shows me that the employees here really care about their customers. ANTHONY was very nice and helpful too. I will definitely be coming back and recommending this place to all of my friends. The place is very clean and the staff all very friendly. Great job training the employees to who ever the manager is. Keep it up!
Staff is friendly, place is secure and kept clean
I came in yesterday and there were two associates working. It was a bit busier than other times I have visited this location but the two associates were very mindful of the customers waiting and they greeted us as soon as we came in and told us they would be with us shortly. JEFFREY and CRISTINA worked very diligently to get the line moving while making sure the customers were being taken care of. I even saw them giving a tour of the cubes to the customers that were ahead of me. CRISTINA was very professional and I can tell she works very calm under pressure. JEFFREY was very friendly and even made some of the customers laugh including myself with his sense of humor. CubeSmart needs more employees like these two. I wanted to mention them here because they deserve the recognition from their managers. Also give them a raise. They deserve it !
Workers are very helpful to the customer billy Allen and nick are very wonderful towards customer like myself I asked a question and right away they helped with great feedback they are very well manner towards customer I recommend people to this storage for sure reasonable pricing best deals they can offer
Just locked down our CubeSmart storage unit today and Jeffrey Jimenez was amazing!! He was really positive, professional, patient and informative. The space was clean and we felt comfortable in storing our property. Thank you for the tour and making the process easy and pleasant.
I had an amazing experience at the 1810 Southern Blvd cube smart location. The staff on site and on the phone were extremely informative and helpful. They were knowledgeable about there products and services. All the representatives answered all my questions thoroughly and gave me 100% respect and attention. The storage unit and office area was clean and very tidy. I highly recommend this location to anyone seeking a storage unit !! To the staff and management keep up the great work!!
Overpriced and unreasonable storage hours. 9am - 5:45pm i work between those hours so its really hard to access MY things I pay for. Once I’m done with them I will never use them again. Would not recommend!
The manager jeffrey who were behind the counter took great care of me. They check the storage unit and made sure it was clean and helped me pick the perfect cube for me.Pleasant personalities. I would recommend this cube smart to my friends.the best.
Gabriel Santiago was amazing and very supportive with helping me understand my needs he was very clear and positive that cube smart is right for me.
I had an awesome experience. Miguel has amazing customer service experience. He explained everything with complete details and was eager to answer any questions my husband and I had. And when the final price deferred greatly from the one we were quoted in an email, he fixed the issue immediately. I have nothing but 5 🌟 to give this Cube Smart. Thank you.
Wish they did not auction my birth certificate and family photos. :/ at least give a person a chance to get their personal things out before selling. That’s the human thing to do above money. But overall they were professional and I guess rules are rules. But be careful before you sign paperwork. Ask questions or this could be you. :/
Started out has a great idea to have one but then the price changed and I was never notified and was paying an extra hundred and $20 dollar for a small unit. The location I was at just had multiple issue with not communicating with clients so I clean my unit out and moved to a different unit and company.
Very happy customer --- with a little feedback.Had an amazing experience with Ivey at Southern Boulevard. She was professional and concise with her explanation of everything. The price was very reasonable, especially for the size unit we got. Would totally recommend this location and her as a direct contact.Now for the not so fluffy stuff...We did not enjoy the move in process as much due to a few minor issues, however:1. The garage door at the loading dock has a 1/2 lip that makes it very hard to get the carts over when fully loaded. What should have been a 2 or 3 hour job turned into 6 as the carts could not be loaded fully. A small angled lip would not impeded the seal, or even a portable ramp, would fix this issue;2. The swing door into the units is very narrow, and the plastic buffer knocked over more that helped guide. A very expensive printer fell during my move-in because of the door buffer taking up more room.This carts are just able to fit. This rubber piece could easily be replaced by a flat rubber bumper, which would fix this issue;3. Harassment by locals allowed to loiter and walk the hallways made the move-in super uncomfortable. For a secure location, it seems to be a very dangerous practice to not have those parties asked to leave or removed.My final feedback is the hours... Upon arrival on Sunday at 3:27 PM, the team was already closing the gates to enter into the lot. My understanding was we have until 4 to exit, and 3:55 to enter. These hours are restrictive already. Maybe if you spread your schedule a little, you would increase sales, collectibles, and client satisfaction. Maybe 9-9? Monday I saw no less than 5 staff members sitting in the office area, with a maintenance manager and a maintenance person, plus three office people. Seems like a lot to all be 9-5. Spread them out and do 9-5 for the opening manager and maintenance manager, and then have another desk person come at 11 to cover the lunch of the first, and then the last come at 1 to work until 9. Your second maintenance person also comes at 1. Gives you full coverage all day. I dont know... But seems reasonable.
I rented recently rented 2 rooms at CubeSmart on Southern Blvd. in the Bronx. I live in Manhattan, and I had rented storage rooms in Manhattan for many years. But that facility was closing, so I needed to find a new place. I visited several other self storage facilities in Manhattan and Brooklyn before I went to this CubeSmart on Southern Blvd. I was pleasantly surprised by this facility. Although it is much further away from my apartment than my space in Manhattan had been, it takes about the same amount of time to get there by subway and the building is a short block away from the train. The facility is very clean and brightly lit. But, most importantly, the two people who helped me there - Jeffrey Jiminian and Asia - were exceptionally helpful and friendly. I was so pleased with my experience that I recommended the place to a friend who also rented 2 spaces (he had spaces in the Manhattan facility that was closing, as well). I waited a few weeks to write my review to make sure that his experience was as good as mine. Jeffrey and Asia really made a big difference in my decision to rent space at this CubeSmart. They seem to enjoy their jobs and genuinely want to help people.
Nick...I love the way he helps me with packing my belongings as well as well as he keeps the storage clean and always has the place open on time.
I enjoyed the services provided by Cube Smart, especially from their manager Miguel at 1810 Southern Boulevard in the Bronx. He made sure my moving process ran smoothly from start to finish. I highly recommend this location for any looking to move at an affordable rate. Thank you
I came in for just some tape and one box but walk out with extra things such as wardrobe boxes and bubble wrap to make sure my move was easier but this store manger. Joell Duncan was very informative and help me a lot with learning new information about a unit that I would like to purchase in the future , he explain how many items I can put in the unit and the size for the amount of stuff I would place in the unit . Also the type of items I could place in the unit and what type of stuff cubesmart provides to protect the unit. He was a great help and is really informative and I would recommend anyone to speak to him when you come in .
Came in to see the size of a unit i reserved at the 1810 Soutbern Blvd location and i was helped by Jeffrey Jiminian.ive been in the customerservice industry for thirty years and i was highly impressed with his service.I would like to commend Jeffrey for his skills in clear communication patience,sales and knowledge of his products.His a great asset to your corporation. I would highly recommend him to friends and family for future rentals.customer for life
Great customer service been at this location for over six years And every time I go the employees are always ready to service and help you in anything you need. On 5/16/18 went in to downgrade my unit because had les stuff to and Terry Rivera got right on it she was very helpful and understanding thank to her and all the other staff that assisted me on that day.
Great plc good awesome ice cream 🍦🍦🍦😃😃👍👍great service I always come make a stop when I visit moms, good friendly ppl love how they make me feel like family ❣❣❣
Working on the one the hottest days of the summer is never easy but that surely didn’t keep the gentlemen at the desk from providing guest with exceptional customer service, especially the manager Jeffrey Jiminian. Not only was he extremely helpful to me, aiding in my transition but he also showed how exceptional of a person he is. As I waiting for one of the gentlemen to close out my paperwork, in enters a women hauling her belongs over to the desk and asks if they had any water for the guest. They apologized and said that they did not. However, Jeffrey made his way to the mini fridge and gave the guest a brand new water bottle he had been saving for himself. It’s the small acts of kindness that truly go a long way. Way to represent the business Jeffrey.
JEFFREY Jiminian is a Wonderful Young man who assisted us with the move in process.he made everything fast and easy! very knowledgeable of the Company product. He has excellent Customer service.
At the beginning I felt the staff was cold and unwelcome, was help with a reservation, up on my retur to finish and make payment staff seems to .be different even helpful. And when I was taken inside my experience was wow at the cleanliness of the place, and staff was more informative and this time they smile. My first experience with storage renting.
Nick and Ryan are truly the best workers I ever met keep up the great work guys
The staff is outstanding and the facilities are nice and clean. Terry Rivera’s customer service is top notch! Let us in last minute for one more trip to the storage container. Greatly appreciated!
Absolutely loved the service I received! I had the pleasure of working with Krystal who was the most pleasant helpful person I have ever encountered. I had an extremely short deadline and she worked Magic for me!
Whenever I called them they always answered all my questions and when I visited the storage it was always clean. The location was very convenient close to public transportation. The staff very respectful and helpful.
I would like to say that the two guys that helped walk me through the process were very helpful.they are very polite and professional and funny.they made the whole experience good.i would like to mention them by name.Jeffrey jiminian and Anthony Rivera. those men are an asset to your company.im a very satisfied customer.
Staff is very helpful and informative, wish the hrs for unit access were until a little later for move in but their other facilities have more flexible hours. This one is convenient for me. Thank you Christian Gutierrez for the the great customer service.
Its very clean and the employees are all helpful .
Loved My Experience There! I Would Definitely Recommond It To Family And Friends. One Of There Employee Miguel Archibald, Was Very Helpful And Attentive To Our Needs. This Is My First Time Excellent Experience In A Storage Unit. Very Much Satisfied.
Good reasonable pricing workers are very helpful to customers no attitudes at all no complaints either
Leticia Frias is a wonderful kind hearted and hands on type of person who is customer friendly and very helpful.Christian Gutierrezis was very helpful in showing me the storage room sizes and making me feel comfortable about leaving my possessions in that storage facility.Terry Rivera very sweet kind respectfulNice personality and a great communicator.Thana siriprasertvit great customer service skills, smart, helpful and a great conversationalist.Miguel Archibald very helpful, respectful and always willing to help others.I just want to say Im pleased with everyone who works at this facility.In the very short amount of time that Ive come to know these individuals they made me feel welcomed and I appreciate their expertise and the warm feeling of feeling like Im one of the crew.
I wasnt very happy with this facility. I have been a customer at many Cubesmart facilities without using their promotions, so today, I decided to rent one using their promotion.The lady tells me that I cannot use their promotions from store to store and she called the facility that I am currently a customer to check if I ever received the promotion, which I told her I hadnt.She called someone and they told her to allow me to get the promotion, but now she has decided to send out a notice that I can never have their free promotion again.Thanks to their policy, and her behavior I will be removing all my business from their facilities. Extra Space Storage allows me to get a free storage unit each time I start a new account. I will use them instead.I have been a good customer, always paying on time and I do not like the fact that you can only get their promotion once in your lifetime. They can keep it. I will no longer do business with them.
Very disappointed with their customer service. Never have I encountered people who has no manners. I strongly suggest everyone to find another storage unit. You have no say or authority to go into your own unit that you purchase without front desk permission. A waste of money. Found another storage facility called Good Friendly which has great service and you dont have to ask permission to go into your own unit. Cubesmart has lazy workers and feels the need to argue with you when they want. Carol and Terry will completely ignore you when being ask politely a question.
This place is amazing, I work with the manager Joell Dubcan who provided me with all the answers to my million questions. He was very knowledgeable therefore he was able to answer any questions to my concerns. Thank you so much for allowing me to experience excellent customer service with Mr. Duncan. I will refer any family and friends to this location Only.
Miguel was super helpful! He was very patient and informative. He made me very comfortable in my decision of renting a storage unit and answered all my questions. I’m very happy with my decision to go to this cubesmart for my storage. Thanks Miguel!!!!!
The team on duty did extremely good with fine directives. I appreciate them so well.
I am so glad I stopped by and decided to go with this location! Terry was great and very professional. She was attentive, answered all of my questions, and gave me the best options for what I was looking for. Overall, the service was great and I would recommend this location.
Everyone is so friendly there and helpful
I’m moving my stuff into this facility and as of yesterday I got there close to the closing time which normally Staff members would be rushingbut NOT the staff here AT southern blvd locationthey took their time... one particular gentleman who helped me Jeffrey Jiminian Was very patient and knowledgeable and informative gave me options went over all of the payment optionsDue dates etc just really made sure all the i’s were dotted and T’s are crossed ... I really appreciate not being rushed or annoyed ... because my day was very overwhelming And when I was handling storage affairs and everyone was pleasant made me feel a little bit more comfortable and made my day a little bit easier which I appreciate thank you Southern Boulevard Staffthank you Jefferey I look forward to a pleasant experience for the next few months while I have my items in your facility....
Nick & Ryan were very helpful and offered great service. Highly recommend them.
Miguel is really nice guy, and very polite, unlike his co workers. He took the time to actually listen to my problem and helped me solve it. If I ever need storage again. Im coming back here
Nike, Billy, Allen are such good help I never have a problem when I need assistance thank you cube smart
From the minute i walked in until my moving in date i felt comfortable. The lady helping me was really informative. When it was time for me to move in i had someone helping me with stuff that was rather picking but it didnt change thier attitudes at all. They were still extremely pleasant. It was also very well kept and clean. Im glad i choose this place i would reccommend it to anyone.
Jeffrey jiminian was one of the best customer service reps I’ve ever encountered!! Please be sure to ask for him specifically if you should ever visit that Cube Smart!!!
Gabriel Santiago was great he was the only person there when I arrived.Very helpful and informative.
Joell is the man!! Knowledgeable and attentive . Within 10 mins of been there ; the unit was my and the movers started offloading in the storage unit. They have loading docks, with quick access to the rooms. At the time; they had a free month to move in, so paid almost nothing to get in.
I appreciate the team at my location they go above and beyond to help the customers.
Friendly staff, very helpful and attentive. Bright and clean, havent seen any bugs or rodents or signs of them. The hours of operation could be stretched a little more for working people.
My experience at cube smart was GREAT !! The employees were very courteous and professional . Terri, Christian did a very good job informing me of the policies and security measures.
Christian Gutierrez helped me out with all my questions that I had. He was great at giving me my options with sizes and insurance. I am happy with my customer service.
Cube smart is a great facility for storing your goods with premium customer service and a family like environment i feel welcome and at home every visit and confident that my items are safe and secure! Speacial thanks to the staff Christian Gutierrez ,Miguel Archibald, Thana Siriprasertvit ,Leticia Frias and Terry Rivera well appreciated ❤
Spoke to the district manager on 3-29-18 l believe has no REAL skills as a manger, told that Im only working 3 days now and may be a little late for my payment, her response was if you dont pay, it will be sold in acution! About $350 a mount, is that how you treat/best you can do for long-term custormers!?!?
Nick is a good worker ,he keep the buildings update, everything is clean, is nice and safe
They helped me with what I needed and they were quick didn’t leave me waiting
Ive rented storage in other locations. The rental experience here was fast and easy.Also, the facility is extremely modern and clean.Will definitely recommend friends to use them as well as rent additional space when needed.
This have been the worse costumer service I’ve received in awhile I wanted to clean up my storage unit because -*_RAT POOP-*_ and they wouldn’t provide the equipment or ask to do it for me... I’m disappointed with the workers from A red head lady named Terry and also a dark skin lady named Carrol I believe was their names; they will speak to as if we were on the street instead of their work place.Nasty attitude and with disrespect.I wouldn’t even recommend my ememy into this storage!
Asia is a kind and hard working person. She helps me with everything I ask of her. She deserves a raise.I really appreciate you help. God bless you!
I have a 10x15 unit with cubesmart since November 2019 , we are now in april 2020 and its been 2 months already since they increased my rent with $28 more . Just be prepared with that unexpected increase from them!
Abraham Abe was great very explanatory, very helpful, and great to work with. Highly recommend this location.
Customer service was excellent
Great customer service. Abraham was very help, understanding and answered all my concerns is service is appreciated.
Miguel Archibald service was spectacular! Very inviting friendly personality, everything was explained clearly and thoroughly, no confusion.
The staff are friendly and helpful pleasant and knowledgeable the prices can get high but if you need long term storage this is the place to be
Joell Duncan manager Help me when I arrive late. Thank you for the Great service. But building need Better AC on storage floors
Nick, billy, Allen are extremely helpful and respectful. I enjoy the service
This is a good storage facility. Very clean and good customer service. There are no signs or rodents or bugs! Thats very important to me ! I would recommend it to a friend.
My experience was good , I had no problems was belongings was same and untouched everything was how I left it thanks for the service
This location had poor customer service over the past 8 years. The only day I experienced quality customer service was with the staff working the day I terminated my service.
Miguel was very professional , very friendly , had good customer service . My first time ever renting a storage and I would recommend to anybody very clean and nice environment!!
Very professional in my experience 👍🏿
I was locked in their facility on Southern Boulevard in the Bronx and they acted like it was no big deal. They are also overcharging me because I am an HRA customer. They refused to move me to a different facility after I Ieft the borough even though it wont cost them anything
I like this place the locker needed to be clean out someone clean it with no problem. I will see when I go back how everything is. Its very convenient to were I live
I dont like this place... my storage locker is on the 2nd floor and the hole floor smells like human piss all the time. I dont trust the staff and it is a place that I strongly would not recommend to anyone.not only for the uncleanness but the safety of the your stuff as well.
Its A Friendly, Loving Environment And A Joy To Stop By And Pay My Bill In Person All The Female Staff And Manager Miguel Archibald Are An Amazing Staff Keep Up The Excellent Customer Service You Guys Rock.
Jeffrey jiminian he was a great helper today he explain everything to me also his general manger she was great help today Lyz Morales
Ive dealt with numerous storage units and these guys is by far the best....I recommend to all !!!!!!!!!
Miguel and Christian were great! They were very professional and patient. They were also very helpful. I will definitely recommend this site to all my friends and family.
Great service,,, Excellent men 👏--- I knew his work 💪--- very smart man---
Friendly staff person allowed me in to my unit and they were supposedly closed.
The protection measures that’s put in place under this pandemic. The professional and how informative the staff was. Thank you again for allowing me to smile in such times.
The worst. Plus they have rats.
I have had nothing but a great experience with the CubeSmart on Southern Blvd. Todd & Anthony are nothing but professional. I noticed it with the way Anthony treated me & my family as well as other customers.
Customer Service at this Location Needs More Improvement And Better Service There are times Where Only 1 Elevator Works And they Have two Drive in Gates Where only One is Open All the Time i Come there Needless to Say I Moved All Of My Belongings And Found a Better Location With Better Customer Service
Nick, ryan, abraham, and Gabe are very friendly towards Customers
Jeffrey Jiminian is the best manager. He deserves a raise. Totally awesome and great customer service!!
Manager ms Jessica did a wonderful job taking care of me. She is great at what she do !
I would like to thank an employee by the name of Miguel this young man has great customer service skill and he went above and beyond to assure that my needs were taken care of. Thank you again Miguel
Anthony River, provided great customer service. He is very professional and consistent. I look forward to my next visit.
The staff at this location is always polite and helpful. The location is always clean and well organized. This is my second time renting a unit at this location and im very satisfied with the service.
Its very very frustrating when you are trying to reach someone in this office and you keep getting their voicemail announcing that they are currently out of the office or assisting a customer! I have been calling them since 9:30am till 4PM and I have not been able to get through to anyone! Over 30 calls in one day! Absolutely unacceptable!
Easy respectful and very helpful, then made my first time experience with storage
I will give another review when they fix the glitch in the Accounting process. The Customer Service was EXCELLENT otherwise!👏👍👍
Nick ryan is very nice and and good customer service
The workers were very polite and explained every detail concerning the storage policies clearly. I would greatly recommend anyone to choose this storage place.
In 9 years you cannot get them on the phone!!! They want to charge you a late fee when their computers are down!!! What the hell!!!
Everything was always clean and the staff was always easy going and helpful
Used the referral program to get a big discount on my one months rent. That and the free truck use came in real handy.
I have a storage with them and one day I went to move my things and I left it on the side to just get a pully cart to load them on there and a staff member threw all my things in the garage I will be removing all my things from there and shutting my unit down and I wish they would stretch there hours at least till 9 pm 6 pm in so difficult to get there and especially if I have a busy schedule
MR. SANTIAGO GABRIEL WAS A GREAT HELP AND LOOKING FORWARD TO DOING BUSINESS.
Absolutely loved the customer service I received Jeffrey helped me pick out the right unit for me!
Jeffrey jiminian is the best mánager at sourthen blv he help us help us find the perfect size cube best manager.
The Representative that help me her name was Terri Rivera she was very helpful and made sure I was satisfied very good customer service!
Thank you so much to Jennifer and the CubeSmart team for making my last minute move a bit smoother. Very professional and helpful service. Appreciate it! :)
The service is great, the stuffs are friendly and helpful.
Manger- Leticia Frias has amazing customer service skills she was very helpful and understanding and made sure everything was good for my wife and I thank you Leticia😀😁
Nick and Ryan keep the facility clean and very receptive
Jeffrey Jiminian has excellent customer service skill he helped us find the perfect size cube,
Nice friendly understanding employees good quality storage please clean helpful and just an amazing company to be with for all your storage needs
Great staff! No problems very helpful and they show you the unit sizes
Jessica Jimenez manager was very helpful and hospitable. The customer service was wonderful.
Jeffrey jiminiain has great customer service skills, he help me find the perfect cube for me
Miguel ArchibaldGreat Person, very professional he was very helpful. I appreciate how honest and upfront he was. Thank you Miguel 🙌😀
Jeffrey Jiminian is amazing service. Very bubbly attitude made the appearance quick and easy
First time there & never used a storage place before, But Manager Terry took care of me and explained everything. Good job
They help me so much I tell everyone go to cubesmart
Nick and Ryan is great , Very Helpful and Patient
The guy was pretty helpful and answered all my questions and made sure I understood how everything work.
Ms. Terry Rivera is very helpful and understanding and went out of her way to help me today thats what i call amazing customer service
It is great, safe and convenient for me and my property, I love it. I just hope Ill get an apartment soon.
Good luck if you want to beat line and buy tickets from kisiak. They seem to be malfunctioning all time.
Not a bad storage facility, ,,,,reason for just 2 stars, ,,,,i couldnt finish a job i was supposed to ,, due to the facility being closed ,,,arrived Thursday 6:05 pm it was closed, ,,,,it said closing time is at 7 pm :( i couldnt get a tool that I needed .......
Joell duncan service was excellent gave me all necessary information 100 percent would recommend 10/10
Cube smart is so convenient Mr Gutierrez was very helpful and detailed I left satisfied and informed on promotions
This is the second time I have renting a storage from this place it is very clean very safe and the staff is very respectable and helpful thank you
Leticia Frias, Christian Gutierrez, and Terry Rivera where very helpful and friendly they are the best please keep them together
I have been with this cubesmart since 2014 the service is great.1810 Southern Boulevard Bronx NY
Terry r such an amazing lady . Very professional and positive . Highly recommend this place
Very close to my crib and the staff are very polite and nice and its very clean
Very excellent work with the employee. They are very helpful and have patience.
Christian Gutierrez is amazing he has great customer service and is a very helpful employee
The workers are very helpful. The place is clean never to busy which is great.
Jennifer asencio was a great help,she has a great customer service.. great job..
My special thanks to Mr Miguel Archibald he real help me to break the operating systems the level I can understand. Once again thank you.
Great customer service!, Miguel Archibald!! you’re the best
The staff are well trained, polite, knowledgeable and courteous.
I loved the services I received in cubesmart all the staff just so wonderful.
Great staff, very helpful, very friendly
I will be a costumer soon , I wish to get a good quality service.for now heres my Rate
You should be able to have access to the unit 24 hrs per day. It sucks
They keep raising their prices!!
Is very poorly when it comes to management the workers is disrespecting customers and you have nowhere to put your garbage out at once you ready to lower your unit
Nice with you and helpful
Nice service clean location in the customers that come in and out of the good people
Great service
Great experience Miguel was a great help with understanding everything.
AMAZING STAFF AND CLEAN FACILITY AND REASONABLE PRICES ....THANK YOU CUBESMART
It was fine. Got the job done with no problems.
Fast, Easy, and Smooth, all the workers were Great!
This location is pretty cool.
Customer Service provided by Leticia was great.
They only had storage for a ladder on 3rd for.
Best place to store your clothes
Very good storage facility
Staff is awesome and place always clean
Too expensive compared to other storage in the neighborhood
The staff treat me great
Safe and clean and the customer service is good
Great customer service experience
The best!!
I just appreciate how helpful & knowledgeable the staff here are
Great staffing great service extremely helpful
Ive never been treated better anywhere else
Great service. Recommended
Serving me for more than fifteen years.
Everything is good thanks
Nice and simple, no problems at all
You got the right team at Southern Boulevard.
Best place to keep ur thing.
Clean Facility I Would Referr Using Them.
Great customer service.
My stuff is safe and secured.
Asia and joell was wonderful!
Keeps your belongings safe.
Jessica Jimenez really good service !!!!!!
Great Customer Service.
Total reviews rating 4.4
199 Reviews for CubeSmart Self Storage 2023:
Review №1
2022-07-27There wasn’t climate control on the several times my husband and I were there over the summer. It was a scorcher. Today the employee was late to open the gate to the cube smart and now she has yet to open the gate for customers to enter storage. There are now, 5 customers waiting to and it’s 9:14am. Thank God today is the day we haul all of our belongings out, we won’t have to deal with any of this nonsense anymore. Online it says it opens at 9. I expect it to be open! Another employee arrived and opens the exiting gates at 9:23. There are now 3 cars and 5 people by foot waiting. 9:29 another employee enters and the first employee finally opens up the gates for the customers to enter storage.A day later I was told to email them, I did and still no response. Get your belongings out, while you still can, much more affordable places with great customer service. Best of luck to you cube smart folk. Over and OUT!
Review №2
2022-06-26Knowledgeable Friendly staff, they never gave me an issue, they will definitely let you know when youve missed a payment lol. 4 stars though because upon moving in my 2 top units, they both hadnt been cleaned at all and had mice poop in both units. Had to sanitize and sweep myself, I dont think its required for them to clean the units when people move out but that would probably be a good idea as who knows what was living in there before you.
Review №3
2022-05-30Ronald the manager made it easy and painless to sign up.Pick up arrangements were easy.Getting my things into the unit was easy.I was helped by an employee working the floor. She assisted me in getting a ladder to my unit.I didnt get her name but she was very helpful.
Review №4
2022-07-22Jhamy was very good at helping me when it came to auction week. Really one of the sweetest person i ever met and so helpful.
Review №5
2022-07-16For first time in my life i heard that storge is closed at 5:45 and open at 10:30. it’s like bank. not storgei don’t suggest to go there because they always closed.
Review №6
2022-01-24Ok so I’ve been with this storage company for about 2 1/2 years now and I’m always in time paying my bill so I deal with no late fees no over draft fees or any thing such ! I’m always satisfied with how fast and easy things are at CubeSmart like for instance when I recently needed to change my unit from a smaller size to a bigger sized unit ! I was able to do so on the same exact day .The pricing wasn’t to much of a difference I’d definitely recommend CubeSmart to plenty of friends shh my d family I feel cube smart really cares and is really reliable !
Review №7
2022-06-23The customer representative was very courteuos and with dept knowledge of the business. Excellent customer service!
Review №8
2021-09-30Gabriel Santiago was exceptional. He was very understanding and knowledgeable of the the services you provided. He made my stay smooth and pleasant. Thank you for having such amazing staff He definitely needs an incentive for this one. Let me not forget about nick who also provided me with A1services they both rock thank u
Review №9
2021-12-05I had a really great experience at the 1810 Southern Blvd Cube Smart location this week. Ryan, Compton and another gentleman who’s name I can’t remember were beyond kind, helpful and went out of their way to help make my moving experience as stress free as possible. I really appreciated it. Thank you so much.Jodi
Review №10
2022-07-22Jamie an nick is very helpful very polite always want to help very good at wat that do will come back again .