Kerbside pickup
Yes
Curaleaf NY Hudson Valley in Newburgh
Categories
Location on the map
Newburgh, Orange County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cash only
Yes
Debit cards
Yes
Phone: +1 845-762-0110
Site: https://curaleaf.com/shop/new-yo...
Site: https://curaleaf.com/shop/new-yo...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:10AM–8PM
- Saturday:9AM–7PM
- Sunday:8AM–6PM
Comments (199)
2 weeks for a delivery is unacceptable. Online ordering system is trash only works when it wants to.... Doesnt give you a delivery date and apparently they are so back logged rn that any orders going in wont be delivered for well over a week and the system nor the confirmation email provides delivery date info. Half the time can not even get into my account.
Super high quality!!! Great service!!! And always running a sale and always there for there patient’s. Best dispensary on this side of the map. Thank you guys
Extremely rude staff 😳, store and exterior setup not good for a dispensary. Almost like they bought a taco bell spent a few nights changing .... This is a joke compared with the Plattsburgh NY curaleaf! Very disapointed in this curaleaf, staff doesnt like to be asked questions or called out when they have no idea what there talking about. Which would seem to be a lot, angry confused people outside no signs wow good job!! Rude large bouncer type got aggresive when I asked what was going on and then when I let him know Im a cancer patient/survivor he kinda laughed it off like its a joke to treat me decent 🧐😢 what kind of a person does that!!!Went there a second time to see how they would act this time ... Almost worse then the first time, didnt like I was using handicap spot (with handicap designation!) wanted me to drive around a few times.... Wouldnt come up with a total so I guessed and gave them extra to get change. Twenty minutes later after waiting on every walk in they finally walked out. It is unbelievable how much better the Plattsburgh NY location of curaleaf is then this one. Very, very, disappointed!!
They are awesome. They are patient, knowledgeable, helpful. Ive NEVER had a bad experience with them. Very amenable. They are there to help with your pains and anxieties. GOOD people!Dropped by today for a small re-fill. Quick. In and out.25% off through May 31, 2022. That helps!!
Everyone there is super nice and very knowledgeable. They are truly pharmacists!! They helped me choose something that helps me sleep AND picked something out for my sister who is getting Chemo. They were soooo awesome. Thanks
Went in took my information and payment. Got my products and leave. They also have curbside if your disability. They will bring out to you
The staff is excellent. When I first got my medical card I knew absolutely nothing about the dispensary, products sold or strains available. The staff has ALWAYS been friendly and very willing to answer all my questions.
The staff are great and their product is better than the other dispensaries around the Hudson Valley area. Ive been a customer since curaleaf opened and its always an excellent experience.
I think the place is nice and the people are nice like every time I buy oil from them the carts are not even close to 4 I think that their carts are not being filled to the top and people are being ripped off
Nice place. My only complaint is that when I find a strain that works for me its gone soon after, leaving me to search for another solution. Its exhausting, and expensive!
Very knowledgeable on their products...very friendly atmosphere....all employees are very professional....I have a dispensary near me but its worth it to the trip to newburg.
Staff is rude!! Wait forever!! Never have good specials. Will not be returning. So many other better places!!!!
The staff is always extremely helpful and willing to answer all of my questions.
Great staff!! Everyone is so nice and knowledgeable!! I love their products!! I mainly only get cartridges and slim pens, but they are really good quality!! Yes sometimes I feel like its pricey, but you get what you pay for and with their deals and discounts its very helpful on the wallet lol!! This is a great place to go to and I definitely recommend it to people who are looking for good medical Marijuana products!! Thank you to all the staff for your hardwork, professionalism, and kindness!! 😊😊
They need stronger strains and better prices. And still to this day we get the worst strains compared to other states. I’ll just keep going else where and save a lot of money and get way better products
I was told I was going to get discounts for my first three visits. They only applied it to the first one and some tiny pittance of a discount to the second one. Bait and switch. When i asked about it they get mean and rude.
Great customer service, great quality product every time
Well stocked, fast friendly service, quality product.
Knowledgeable, friendly staff and a variety of clean, potent, top shelf herbal remedies in an oddly bright pharmacy like atmosphere. You get what you pay for and wont find bags of stems or dirt in this place. For better or worse this is definitely not your mamas headshop...yet ;-)
Online order, quickly received a pick up notification. Went down it was ready, in and out and saved 20% 👍👍😁
Experience: I went in with my medical marijuana card, drivers license and physicians certificate. Security allowed me in. My documents were scanned in to the system and I was allowed to proceed. They did a consultation. I was overwhelmed at first because I had no idea about the variety of marijuana offered. They had everything from high TCH to low CBD and visa versa. I was in the Marine Corps and I have MST PTSD and during episodes I get severe symptoms. They recommended the 1:1 for me. I left, called my doctor because I really didnt know what to think and she thought it was a good starting point.I purchased the oil and took it when I arrived home. I have been taking the recommended doses. I cant tell the world enough what a game changer this is for me. I have been sleeping regularly and my anxiety and flashback episodes reduced significantly. I have never had CBD oil before but I am so thankful for the great recommendation.Pricing: It is cash only and it is expensive for someone like myself who needs to take it everyday. It depends on your budget but can run 300 a month. They did offer me the veterans discount at 10% with my VA card.Parking: The location is right off of exit 10S on 84. The enterance and exit are a little inconvenient.Staff: knowledge, courteous, and ready to help.
Worst experience I’ve ever had, make sure you understand your certification because there employees do not.
Witnessed a woman cry while manager laughed. Extremely rude and sadistic staff. Wouldn’t recommend system is clearly not working.
This is a great place to shop and get your questions answered. The staff here really cares about making sure you have the right product My heartfelt thanks to Big Drew who spent over an hour with me helping me place my order and giving me invaluable advice on product use as well as as renewal of my card with the State of New York. He also went above and beyond helping me with alternate payments when my CanPay app did not cover the entire cost of my order.
Great products staff always friendly and helpful..
I felt like I was at home, very friendly and helpful staff. Looking forward to coming back
I find this Place to be on of the better, dispensary. Their products are very effective compared to most of the ones I have been too. I travel all the way from the Bronx. I love the staff, there go above and beyond. Check them out. You need a MMj card to get in. Make you qualify before you go.
Still little to no improvement on the organizations part. In fact my experience has gotten worse.Inconsistent stock/selection in terms of variety and size for certain items. The website run by Dutchie is awful, no order or account history or login w/o adding items to the cart and broken links. Response time via the phone is at their convenience, not the patients. Communication as a whole can be frustrating. Everyone is busy in every industry, so thats not an excuse. There is just a lack of empathy from some. Yes its medical cannabis, but it is also retail; the same experience, inconsistencies and frustrations you get from Spectrum retail location, or a CVS. Bad retail experiences are usually the result of poor management at both the corporate and local level.
Staff was very nice and helpful. Product is nice and smooth and very helpful for my anxiety and back issues
I felt like is was very necessary to edit my post. I have been coming here for a year now and I must say this entire staff is amazing I have dealt with everyone at least one 10 out of 10 .Zeion is a gentleman there who takes his consideration and customers care to the next level. His rapid curbside service. He always shows up with a smile and a incredibly positive attitude. He is one of many great people that work there. He really sets the standards for customer service.I had my 1st visit I sat down with a gentleman named George he was absolutely fantastic his level of professionalism his knowledge and his personal Consideration to make an honest recommendation was absolutely incredible Every person on the staff I encountered was an absolute pleasure.
I dont have enough nice things to say about the Staff at the Newburgh Curaleaf! They literally registered me when a Dr misinformed me about registration. They also printed me up a temporary card so I would be able to shop that that day! Joe was super helpful and made everything go so smoothly when it couldve been a disasterThey have the best people working there.
Charles is the man, everyone else is also very nice. Great product a little expensive but I would rather pay more and get better quality. Stay lifted and gifted
Very knowledgeable staff. Dont like the fine print on their discounts but thats a company issue, not this store in particular
Excellent, helpful and knowledgeable staff with a great line of products. Ive always had all my questions answered and left happy.My only suggestions are for the curaleaf corporate side of operations, please make the entire range free of animal products so that people with religious or dietary constraints can freely medicate.Note: the building is not safely accessible on bike or foot. There arent side walks and crosswalks connecting it to the area.
Extremely bad phone service and now they have no bathrooms and are acting like a medical provider, I wonder what the department of health has to say.
I honestly consistently have a great experience at this curaleaf. Everybody is really friendly, policy is clear, and you’re definitely getting in and out in spite of it being busy sometimes. Charles helped me last time and he was ever the professional with courteous service. 10 out of 10 guys
I visit the Newburgh Curaleaf store a few times a week. For the most part, everybody that works there extends great customer service. I do want to point out certain members that always provide excellent customer service, and that is Charles and Dana. They are both always willing to help answer any questions I may have. They are willing to go the extra mile to help me feel comfortable with any decisions I make on the products Curaleaf offers.
So far Ive tried 3 places and curleaf is the best. So much to choose from, everyone is very nice, knowledgable, and helpful. They have drive up pick up, delivery and you can enter the store again. Its expensive, insurance companies wont cover the cost even though its a medical prescription. I would have gave 5 stars if it wasnt so expensive. Especially to those of us who are disabled or have cancer.
Growing up in the area its really nice to shop here. I was used to all the suspect weed spots in the dirty burgh, but this place is clean, safe, and legal. Two thumbs up - No one has ever robbed me here!
I am a new client at Curaleaf in Newburgh and I get more and more impressed with their excellent customer service! They take the time to really listen to you and go above and beyond to help you! Its been a great experience every time I go.
I highly recommend Curaleaf Hudson Valley. They have a variety of high quality products. From the beautiful decor to the smiling staff - everything about this place promotes positivity and healing! I have had the pleasure of being helped by Dante on multiple occasions. He is extremely knowledgeable and takes the time to fully answer any question I might have. Having a kind manager like Dante there to greet me at each visit makes having to go pick up my prescription so much more enjoyable :-)
Best and most knowledgeable staff in the business
The staff are very respectful and kind as soon as you walk in the door. All employees have good knowledge for what best fits your needs and they always have a smile when you are greeted. will be coming here more often!
My experience at the Newburgh store has been great! Barry, the pharmacist was very helpful and knowledgeable. His suggestions were great and I am finally able to get some relief and sleep!
Im not sure why there is such a long wait after your order is placed and confirmed. Last time there was 1 guy trying to deliver orders to all the cars and take payments. Maybe another person doing that job as well would speed up the process. Im not sure of pricing at other dispenseraries, but even with an occasional discount, these seem steep. I do commend the employees knowledge of products. It has helped me in making an educated decision on selection.
Not very reliable, I think I will shop around because the system still has a lot of issues.
Superb customer service!! First time going in there felt like the one hundredth time going in. Very comfortable, welcoming vibe as soon as I walked in. All staff helped answer any questions without any hesitation or rude attitude. Very pleasant experience can’t wait for my next order! Thank you all staff members at Curaleaf Newburgh location!!!!!!
Decent overall. folks there are kind and helpful. product is okay but the “extra strength” flower is underwhelming and the regular flower is mids. price is fair, considering.delivery is a HUGE hassle, only 1 per week and you have to book 3-5 days in advance. once when i did manage to, they were 2, then 4 hours late, then called to say BOTH of their delivery vehicles had broken down and i would have to wait until NEXT WEEK. Epic customer service fail.Theyre often out of CBD carts and havent had 1:1 for months, which is by far the most critical for me. no word on when they will be back either which is weird because curaleaf is the biggest grower of legal weed in the tristate, but despite owning the entire supply chain, they cant manage to keep product in stock or even give an eta on restock.finally, the thing that made me decide to stop supporting them: i read an interview in Forbes w the owner, a Russian oligarch named Boris Jordan. Aside from his very sketchy past (“helped establish capitalism in russia and launch the russian stock market”), he wants to turn Curaleaf into the “Frito-Lay of cannabis”. Sure, someone is gonna do it but I dont want to be a part of that.
All who works there were so helpful and went the extra mile to help me out. Justin was very informative and a pleasure. I wish I had gotten the name of the receptionist on this day. She had so much patience helping me to get my info updated with the program. I want to say thanks to you all. I wish other businesses were as obliging as they were.
Covid19 restrictions are a bit much. Limited admission so theres a long line OUTSIDE!! Rain or Snow or Shine!!They need to start a list by having people call when they get there, and get a call back when its time to go inside.Once you get inside, youre golden
What a great location! The staff is fantastic, super knowledgeable. Dante and Justin are so helpful and all the ladies are great! They even call you from time to time to make sure all the medication is working well. Great place! You have a customer for life. Thank you all so much!
The kid in the front was incredibly rude. I stood there waiting for 5 min while he talked on the phone. The whole conversation talking to the customer like they were bothering him. When I told him I was a new customer he sighed at me like I was a hassle for him as well. Since I am new to this I only have my temporary number on the government site. God forbid he have to wait while the site loads. I have verison with plenty of data and i was still getting bad reception sitting in their building. No offer for wifi option maybe they dont have wifi. Idk but I will never go back. If I cant make it past the front door without being treated right I will not return and absolutely will never recomend to anyone else.
I would be in a depressed, painful state if it werent for CuraLeaf! I love their knowledgeable, friendly staff! They truly know their stuff! They support Veterans and make access to the natural, healing properties of marijuana super streamlined and a pleasure to attain. Great selections on flower, vape cartridges, and live oil. The skincare line of CBD products is AWESOME!!
The staff was incredibly kind and professional! Teena was extremely knowledgeable about the products and guided me in the right direction. I’m incredibly happy with the products and my chronic back pain has been alleviated enitirely. Wonderful experience all around!
The staff are wonderful! They are very knowledgeable about the products. Very eager to help in anyway. They frequently run deals for affordability.
I walked into Curaleaf not knowing anything at all. I was greeted by Dante and he helped me with paperwork. Very friendly, smiled the entire time, knowledgeable and just plain old sweet. Nice to see a confident person which is so rare in the work place. I went inside and sat with Sandi and together she and I worked out what was best for me. She too was friendly, knowledgeable, funny, informative and knew her business. I felt so confident when I walked out the front doors. Highly recommend Curaleaf for a better, pain free life.
First time visiting Curaleaf and let me say very outstanding helpful staff!!Patiently worked with me ...location super clean and organized allowing one to see what is available on their screen menu while you wait to be serve.Thank you!
The staff is very knowledgeable and nice and helpful. The prices are fair and staff will always apply discounts if eligible. They send text msgs with info about sales going on and give points towards future purchases as incentives which is great!
This place is the BEST!! I had my first order put in with the help of Zion, Charles and Kenny. These guys were friendly and knowledgeable! They answers all of my many questions with a smile and appropriate humor. The Botanist in middletown was pushy and they only give 10% off your first order. The Curaleaf in Newburgh gives you 30% off your first purchase! I couldn’t of had a better experience and I highly recommend to all!
Best Pharmacy in the Hudson Valley. Everyone is so kind and welcoming. The staff was trained well and the knowledge the employees have will make you feel so much more comfortable and relaxed about buying your prescription. I would highly recommend Curaleaf to anyone who has prescription! 👍🏼😉
The product is great. I cant say enough about the employees. They are knowledgeable and friendly, nice, polite, and a lot of fun. I love it that they run specials to bring the cost down. My kind of people!
My experience at curaleaf Newburgh has been wonderful. The staff is super helpful and friendly. Products are high quality with great prices. I recommend asking for Charles. He is patient, relatable and has a lot of knowledge on all of the products. Thank you curaleaf! :)
My first visit there and I was very impressed with the staff. My adviser, Sean, was extremely helpful. His explanations of the products were in depth, he answered my questions with patience and clarity. The location is perfect, clean and friendly atmosphere, easy parking.
Way too expensive!Cheaper in NYC and they had a very condescending attitude yesterday! I will use my last coupon and never go again! Screw them, my son works for dispensary in NYC----they can keep their on going condescending attitude and did not give me what I asked for!
This place is incredibly discreet. Thats my first impression. Second is, I noticed A LOT of patients coming in and all the staff knew every customer and they talked so friendly. My experience is this place is like a mom and pops where every employee knows every customer and theyre all so friendly, but its because these workers are so incredible at what it is they do. BRETT. The best employee and person I think Ive ever met. The mans consultation was absolutely so enlightening and insightful to blew my mind. Im thinking, did he go to school for this? Well, actually he probably did.He is the kindest hard-working employee there in the Hudson Valley store. Ask for BRETT! He has steered me towards a pain free path with his endless knowledge. My whole experience with this store was amazing. The quality of the store, products for patients, staff, all so valuable I dont feel comfortable going anywhere else! Leonardo DiSalvatore-
Was busy when we brought my daughter here. Masks are required and only a certain number of people are allowed in the store. Very helpful staff.
Expert staff is patient in answering all questions and helping to make sure that patients understand all of the options. Its complex, but they help to make it less complicated.The building is nice too, but two things would make it better: just a little sound dampening in the main room (for when theres a crowd), and something to mitigate the afternoon sun -- at least in the Summer. But overall, very pleasant space, and very helpful staff.
Great service by caring people. Professional clean and really nice. Rena is wonderful! Also conveniently located by an major highway one and off ramp, also between a Burger King and Diner (if ya get the munchies). ;)
Really helpful, friendly staff. The consultant i had knew the answers to all my questions. Super clean store. 100% recommended
I’m always greeted with a hello and a smile. You can’t help but to be comfortable in a place like this. They put your mind at ease and give you all the information you need in order to combat your ailments. Service ur excellent Staff is Patient and kind to all that come through the doors. And the prices are fabulous!And the rewards program is a big plus! They will always get my business!
I dealt with the manager Kevin he was extremely rude and unprofessional. I had called my order in three hours in advance per instructions. When I came to the location I was asked to sit in my vehicle which I had done . After 45 minutes in my vehicle I called to see what the eta would be because I noticed walkins were being serviced quicker just to get yelled at and hung up on by a very rude Kevin . I spoke to one of the walkins they had told me they had not called prior. No matter what product you sell I believe you should always remain professional!!! I’m not sure if this is the way cureleaf does business or if it’s just this location. Either way I will take my business elsewhere
Med weed say no more new products getting better products whole flower
Overpriced vape cartridges and semi knowledgeable staff mostly there to get you in and out the door with your weed replacement device. Mostly friendly staff compared to pot shops Ive been to in CO and CA. No actual flower to smoke though. I worked here for a month and was fired because I had a panic attack. Must bring your up to date doctors recommendation or else be turned away. Bring cash because ATM inside has $4 service fee.
I went for my first time and had no clue what I was doing. I was greeted by a friendly, knowledgeable staff who were genuinely happy to help! All of which made me feel very comfortable, and special! I literally cant say enough good about my experience at Curaleaf today and will be referring everyone I know to you! Thank you so much for making my day! I will most definitely be back!
I applaud the staff at Curaleaf in Newburgh!They never dropped the ball... they made it work even when it was very difficult for them.They know we are sick and need our meds and they did not disappoint us in this scary time.They always greet you with a big smile.Thank you to each and every one of you.
The people there are super sweet!! Rain or hail they come out ! The product is definitely worth the wait!!Only issue Im having is when I call in Ive been on hold for 2hours however its Friday kinda expected
Staff is knowledgeable, helpful, and very friendly..except 1 time. The girl seemed a little rude and treated the transaction as if I were bothering her. Asked about any discounts and she said no, which I later found out there was. However, I havent seen her there since so it may not have worked out for her there.The product is okay. I say this because the product seems to lack consistency and its extremely expensive for just an okay product. The last cartridge I purchased, a 20:1, which is supposed to be their stongest product, seemed to have very little medicine in it and a whole lot of chemicals or PEG. Im not sure if I will continue to use their products since I can get much better quality outside curaleaf for 1/2 the price. However, if this is your only option and not overly concerned with quality and have the money to spend and just starting out, this place will do. Not really the place for a seasoned patient. I must say this though, I am extraordinarily happy to have Curaleaf here. This is just the beginning and I can see great things to come for the future.
My local fav. Hope they appease the DOH sooner rather than later and get the flower pod refills back in stock. Staff is always terrific. Monthly sales are a home run.
I was no able to go myself so my caregiver went for me. The staff was very pleasant and helpful. They did the consultation with me over the phone while my caregiver was still there. They made some recommendations. Very knowledgeable and professional.
Had my first experience at this wonderful location this afternoon. My cashier Janet G was helpful and explained things in a way that even i could understand. Just wanted to say thank you again!!!! Lots of discounts, military/veterans discounts as well
I’ve been a Curaleaf patient since the dispensary was opened and I have nothing but good things to say about all of the staff. Everyone has great attitudes and are super helpful. I’ve been to other dispensaries but this is my favorite hands down. Good job Curaleaf
This place has awesome awesome products and are very reliable but the people working are rough some of them and don’t know about the products so they can’t fix your order ? Causing the lines to back up
Great place, great staff and great prices. Oh, and a great selection of products too. I will definitely take the time to travel the extra 5 miles to Newburgh CuraLeaf for my medical marijuana needs.Bonus, they are open all day with both in-store and curbside pickup and depending on where you live their Free delivery service with a purchase of $150 or more is also an option. I live in Poughkeepsie and will take advantage of the free delivery on my next order.Thank you for your service CuraLeaf.
Everyone is incredibly professional here, as well as compassionate and helpful. Also feel very secure with the guard. Would love 9mg capsules to always be in stock but otherwise great experience.
It is clean and friendly. They follow the covid regulations so you can feel safe.
Very clean inside and out. Staff is very helpful and friendly and the process from walk-in to walk out was fairly quick. They gave a discount for me having my Medicaid and ebt card. A good experience all together and I’d recommend them to friends
Very clean. Wonderful staff.
They are very friendly and helpful. They have a great selection of products.
What a good bunch of people that work here. The company is always looking for ways to make it more affordable and creating more viable options. From discounts to aapoints system, if you play it right you can get a good deal. Products are off good quality as well. Thanks Effy.
Excellent, well knowledgeable customer service. Discounts & safe, quality products you can trust. Better than another competitor dispensary that was too expensive & quality was not up to Par.I highly recommend Curaleaf.
Talk about a Professional facility. From my entry process, consult and purchase could not have been easier. The staff is extremely knowlagable and helpful. I hope I can take advantage of all they offer.
UNTIL YESTERDAY, I would have given Curaleaf-Hudson Valley NY 5 stars!The staff has always been very professional, helpful, and welcoming. I ordered my items for drive-thru pick up. The set up was a little confusing, so we (my son and I)pulled up to the wrong area. Yesterday one of the staff (Jeremy with the pink shirt) was so rude, disrespectful, and tried to belittle me. I suffer from chronic pain since a bad car accident in 2016(the last thing I needed to deal with) This was a VERY DISAPPOINTING visit. If Jeremy is able to continue dealing with customer service , my prediction is you will lose a lot of customers and your high star ratings.LSpencer
This place is great. The employees are incredibly helpful and take time to make recommendations for me since I am new. It is clean and modern and the customer flow is quick and friendly.
Excellent special discount prices. Recommend not using curbside pickup, or you will be waiting in your car for an hour or more.
Visited for the first time yesterday. The Newburgh office staff was professional, friendly and courteous. My consultant was very knowledgeable and provided much needed information. Over all it was a pleasant experience. Thank you.
Great people and great prices. I was paying twice the monthly cost of medication for my wife. They helped her understand the medication and helped her with all questions!! Very happy to finally get here.
Very clean nice people that are very friendly and knowledgeable when it comes to their customers needs and questions
I had a wonderful experience here. This will now be my go to place. Sandi was extremely polite, helpful and supportive. I have found great relief from the 1:20 curaleaf mints. All of the products have been helpful. Best expierience I have had so far at a dispensary.
This is the go-to place for medical weed. Good selection and prices. The curbside pickup is great but there is usually a line. Lots of people buying weed these days. Hopefully ny will pass recreation sales soon.
Best place. My car overheated on the way and I had to Uber it, I have terrible pain from nerve damage in my arm. This was a particularly painful day and they were about to close. I called them told the woman, Cailin on the phone the situation, told her what I wanted and when I got there 10-15 minutes after they closed, they happily let me in and had it bagged and ready, plus they weren’t mad about it. The beautiful ladies behind the counter Cailin, Sandi, Teena and big guy Mike were all awesome, seriously. I probably would have had to go the hospital to get painkillers to get through the night if they didn’t hook it up so nicely for me.For all readers, I have personally been to like 14 dispensaries just to compare staff, knowledge, price, etc, don’t waste time, go to Curaleaf if you can, Long Island Curaleaf is great too. Best products, best prices, best staff and I know they deliver which I haven’t used but they are one of the few that offer it. And they’re new products are easily the beat deal in NY if you do the research.TB
Made an appointment with Teena the pharmasist to dicuss what would be best for my mothers severe back pain. I could not believe how welcoming and pleasant the entire staff was. An all around great experience. Everyone was friendly and professional. Teena was so caring and very informative. Highly recommend curaleaf you will not be disappointed.
I was very impressed as I had no clue what I was doing, I never done weed so was very nervous. But the staff walked me through my options found a great product to fit my needs. I been there a few times now and every time I was treated good. Not like a drug addict as I’m not. But my dr thought this would be better for me than taking harmful medicine.. this is a great alternative to oxy etc ... the place was very clean worm and welcoming. Very good location. I would go more but is way to expensive even with 10% off. And cash only. I don’t like to carry cash wish they will take cc’s soon. Will make buying better. Thanks Green leaf staff for treating me like I matter. Many have issues and need help. This is one way of helping so many people no matter what there needs are.
From the first phone call made to the first visit to the office, was a pleasure! The staff was helpful, patient, and friendly. The office was very clean and a comfortable atmosphere. Thank you to all staff for being so professional yet personal with us!
Have had some minor problems here, rudeness, long waits because of 1 register open, basic disorganization. None of them compare to how rudely i was treated by a woman there today, she literally screamed at me the customer for no reason. Goodbye Curealeaf!
Hey guys big fan of curaleaf. I pre orderd my order at 12pm to be picked up at 2. I show up and wait in line while I watch others get served before me for 45 mins. I will not be back until they constitute a legitimate line that serves people in order. 👎
Drop the ego and just help me, you work at a mmj dispensary!I’m still young i’m sorry, though I expect more from these government regulated programs that are supposed to be helping the public, none the less trying to help dying patients...Frustrating and I hope this message inspires sadly, not accountability, but a good idea of the people in the world who are supposedly looking after you.Gas carts though 4/5
Its the place to go if you want to wait a long long long time on line. They dont care if folks are waiting a long time. If you have chronic pain be prepared to hurt.
First time there with my father was excellent! A woman there named Sandy helped us out A LOT! She was very friendly and extremely knowledgeable!
Clean, well lit. Pickup outside or delivery only right now. All the staff Ive encountered in the past 2 years where extremely helpful, knowledgeable and professional.
Went in and got a consultation for free. They talked to me about all my options and answered all my questions. The place was very clean and friendly. I never used a tincture before and they told me three ways I can use it and I found some relief🏝 even after just a few uses. Thanks Curaleaf! 🙏🏽 I’ll be back! Smart nice people
2/6/20 LOVE LOVE LOVE the new Chews. I take a muscle relaxer every night for my stomach disease and last night I did not take the prescription pill. I took the chews instead. It helped with relaxing my stomach muscle without making me walk in to walls like my muscle relaxer does. I also had the best nights sleep in 2 weeks due to the chews. Granted my dosage is 3 chews and I do wish they were stronger but I am beyond satistsfied and will be back this weekend to pick up another bottle so I do not run out. Thank you Curaleaf..... 9/1/18 Love love LOVE the new PEG free vapes. Huge difference, so smooth and actually feel it working. Unfortunately it is more expensive though. Start stocking the curaleaf brand please lol.Had my first visit today. Very friendly, helpful and informative staff. Reasonable prices, great location. Definitely recommend.7/20/19 Absolutely loving the curaleaf brand vapes. So smooth and dont need as much as the pharma brand. Helps to manage ny chronic nausea.
Clean, efficient and friendly. Excellent prices for quality products, with quick turn around. Specials are attractive! Good choice and willing to drive to this spot!
They have mm pods. They dont sell a vape for them. You have to break them open to get to the flower. The flower is mix not one specific strain. Their tincture is good but expensive. If you want home delivery you have to spend 150.00 to get it. So yeah I will go to mass for my needs.
This was my first visit and I found everyone to be very helpful and courteous. I did not have to wait very long to be assisted. The person who assisted me was very knowledgeable about their products.
I came to this place here because I heard they was very polite and very knowledgeable. In deed they are they make you feel comfortable and they take there time with you teaching what’s for you. Unlike the dispensary in Middletown ny no good I went and I spend money they give me the wrong product.. don’t waste your time there.. no knowledge on there products..
The staff is very helpful and know their products quite well. Safe and secure. Clean and well lit. The music leaves you calm and upbeat.
Friendly, knowledgeable staff!
The staff that greeted us 2 years ago is certainly NOT the staff today. Watching the staff take care of friends who are obviously high on something else. These people can barely stand. 2 hours sitting in a car with proir prescription called in hours ago. Friends are a priority here. 11 cars from behind us ALL got served first. I guess you need to be a heroin addict to come here. My last time EVER. James Shearer wants you to know hes done with curaleaf
I cant say enough about the friendly, helpful, courteous, kind and patient staff at Curaleaf in Newburgh. I visited the facility last week accompanying my mother. We ran into some difficulties with my moms certification and although the facility was extremely busy, they (big shout out to Haley in particular) took the time to try to help us resolve the issue while we were there. Haley continued to work with me since over the phone. Trust me.,,many phone calls and she was amazingly patient and kind. As caregiver for my mother our issue has been resolved. I look forward to visiting the facility today
OK for the most part, I have witnessed staff lie to customers, why after a lost lawsuit do they insist on telling people it cures cancer, one staff member is arrogant literally told me Nah You dont even know what your talking about when overhearing me mention the recent drop in stock and the lawsuit Curaleaf lost. Several have presented themselves as Pharmacist yet they have done no more than take courses they are not pharmacist. Its never more evident when I hear one spit out facts that are not factual at all.It makes me wonder why I spent my time getting as masters in toxicology
I am very new to this ,so I had a lot of questions to ask about everything.I found the store in Newburgh to be super clean and everybody there to be so friendly and helpful.I was very pleased with the personnel help that I received there.Caroline Powers sat down with me and explained to me ,how each product would worked .Caroline answered all of my questions .This made my choices much more easier to decide on what would benefit me .I would highly recommend this store to everyone .The prices are the best in all of New York State and so is the quality of the product.Thank you again CAROLINE POWERS for all your help.
Amazing, knowledgeable and kind staff. They know their customer unfortunately!
Curaleaf is a sleek dispensary. They are efficient and knowledgeable. The place is good looking. The staff is friendly. You need a NYS Medical Marijuana Card to enter, unless youre accompanying someone. Also, cash is the only form of payment currently acceptable
Very profession staff, very knowledgeable, always smiling, and ready to help. Much better then Etain, where lines are long, and place is hideous. Avoid at any cost.Cant wait for Curaleaf to launch their own products, i wasnt in there for myself but for my grand parents, they explained everything very clearly.Being a social media frenzy, sad to see people giving one star as a HATE towards the company for no reason. Half of the comments i read didnt make any sense.Those that are reading comments, should avoid one star comments as those are fake and haters, who cant stand healthy competition, hence giving one star without entering the place.
It was a very easy nice smooth drive up n go home I didnt get a pen though but love love ❤ thank u
Knowledgeable staff, always working on bringing in new products, educational classes offered, pricing very competitive with the nearby competition. Discounts texted often, everyone is always very nice.
The worst! Avoid if you can! They mistreat Veterans! Service is nonexistent, they harass you with phone calls after you call them out on their B.S., just a terrible organization looking to make a fast buck on something becoming legal. Save your time, go to Jersey!
They really help you with learning about all just before I bought them
I had just picked up my certificate and went to curaleaf to schedule an appt with a pharmacist. She went above and beyond. She got me registered, got me a temp card and was able to use it for purcheses that same day, instructed me on what and how to use. They offer you water, coffee. They were all friendly. Love these people. The security Guard came outside to help me off the sheet of ice. Thank you all
They meet with first timers and explain what they have. Then based on your condition, they fit you to what will help you the most. Not just a Drug Store, but a place to help you. Good for Men & Women of any age. Neil
Curaleaf Newburgh has an extremely knowledgeable staff that is truly eager to help you get the medicine you need. They have gone out of their way on several occasions to make my order happen. Visit them, you will not be disappointed.
Awesome place, Dontae is so great!!! He always gets my order right and he is very pleasant to talk to. Go Newburgh Curaleaf keep up the good work.
Lets look at the good, the bad, and the ugly.The Good: Prices are by far the best out of all the other dispensaries. The staff are super nice and very professional. The place is clean, inviting, bright and modern. Much more convenient location to Orange/Dutches counties.The Bad: The tincture are very low strength. The vape cartridges are very low quality:The wicks burn too easily! You need ones with a ceramic core. The vapes taste nasty. They dont use their own products.The UGLY: They dont stock enough medication to meet patients needs: I use the Extra Strength Blue capsules but now that Im almost through with my 30 day supply now, They dont have them in stock. Their resolution is to buy double the regular strength Blue capsules and pay twice as much as the Extra Strength.THE REALLY REALLY BAD: The vape cartridges that they get from PharmaCannis contains a chemical that is REALLY bad for your health. It contains PEG that turns to formaldehyde when heated! Yes, the stuff they preserve dead people with! This is really bad for your health. Vireo uses MCT which is much safer. I wish I hadnt bought extra vape cartridges during their grand opening ceremony when they were on sale. I will never use them and to be honest, I really dont know how to dispose of themHopefully when they get their own products later this year that the issues fixed.
Friendly and knowledgeable staff! Always a great experience and I highly recommend them! Charles & Dante are wonderful if you get a chance to speak with them!
The staff are incredibly friendly and helpful, and Curaleaf is always looking to help out people like myself who have a condition but cant really afford the medication full price with fabulous discounts!
This dispensary is wonderful!! From the amazing and knowledgeable staff to the beautiful and clean building to the amazing quality of the products themselves. Mike, Dontáe, Catissa and Sherri really are there to help you for any and all questions you could possibly have. Youve got a repeat customer for sure!Thank you and welcome to the community!!!Edit: I suggest that people disregard the negative comments from the two people (Who if you look closer at them they are clearly the same person) below as they clearly have an agenda against Pharmacannis. CuraLeaf’s current products are very safe and work very well. On top of that, Curaleaf advises everyone that around Summertime they will be getting access to their own stock and their own products making for a larger variety for even cheaper cost!! Curaleaf is a godsend and I hope that nobody becomes discouraged because of someone’s lies.
Cant say enough about the wonderful people there. If youre a medical marijuana patient your options are limited but if youre fortunate enough to have a Curaleaf dispensary nearby they are an honest organization. Ive gotten to know not only the local Hudson Valley staff but some of the statewide organization. They really mean it when they say Live Life Well.
Love the staff!! Everyone is very friendly and always trying to help make sure you have everything fit for your needs! Very clean and bright, good energy!!!
Clean, professional with a friendly and knowledgeable staff who are patient with beginners and knowledgeable about all their products.
Everything was great. The place was very inviting and the team was over the top (in the best way) with their customer service. I was very nervous, but they walked me through everything!
Extremely professional, spend time with the pharmacist who helped me with my decisions, answered all my questions about the medications available to me. Im new to medical marijuana. I had a horrible car accident last year & know pain medication (opioids) are very dangerous, destroy our immune system,cause addiction and worst death from overdose you hear it everyday! I do not believe Medical Marijuana does this. Im not suggesting that people should just smoke marijuana, but if it is something that helps with chronic pain, anxiety, epilepsy, and other health issues, why are we not able to use it and have insurance companies pay for it! I highly recommend meeting with a pain management professional who can help you decide if medical marijuana is for you & assist you in obtaining your medical marijuana license. I believe opioids have a place when people are in severe pain as I was with a fractured ankle, tibia & broken hip...BUT if you can manage without them, everyone knows youll be much better off. In my opinion, it never made sense to me why we are allowed to go in a liquor store and buy hundreds of dollars of liquor, drink as much as you possibly want, yet were not allowed to smoke marijuana? Its a known fact that alcohol has caused an endless amount of criminal activity, domestic violence, car accidents, deaths in innumerable car accidents. Im not saying you should smoke marijuana and drive, OBVIOUSLY NOT, but medical marijuana has its place & I really hope soon insurance companies would pay for it just like an opioid & the world would be a better place. I know in fact since Covid-19 we have more alcoholics & people overdosing on opioids!!! So, if you are in the process or considering medical marijuana, I would highly recommend Curaleaf in Newburgh New York. Also Dr. Lusi Hart, Wappingers Falls is my pain management, medical marijuana doctor, she is amazing. Curaleaf products, so far, have been wonderful for me & their staff were friendly, caring & very helpful. Wishing everyone a healthy happy 2021! May we realize Medical Marijuana could be the alternative to opioids & other narcotics.
Friendly service. Steve A the delivery guy is super nice and always has a great attitude.
Great service, nice and clean, prices are good for the MMJ market in fact some of the best prices. Always adding new products. Very respectful and quick service. Located between the diner and Burger King.
What I appreciate most about Curaleaf is the professionalism shown to each and everyone that enters the establishment. I am not in need of the medication myself; however, I do have clients which I accompanied, and sat with while undergoing consultation. There were people that were truly ill and in severe pain.Instead of being condemned to an opiate, the use of CBD and THC oils helped them.Although, I am not a user myself, I can qualify by saying that I have seen my clients benefit from the use of both CBD (without the psychoactive effects) and THC that calms them.The place is spotless, clean, fresh, new and the atmosphere is positive. It was interesting for me to see how Curaleaf dispelled the personal biases I might have had before my arrival.Its not a pothead place. It is a place of wellness.
Janet, our counselor, was absolutely lovely, and very informative. Answered all our questions, and provided common sense guidance. We will definitely be regulars.
I had a very good experience with Curaleaf. A representative named Sherry sat my husband and I down, my first time, and did a thorough explanation of the types they carried, how they are used and what would be best for me and my pain. I must say her suggestions have really helped me.
Gpod fast service, carts r wicked expensive. 65-80 for a half. But they got $25 disposable (its good)
Employees are super nice & knowledable . Prices are better than Etain in Kingston. But the quality suffers they use pharmacannis products (until they get there own labeled product in the summer) vape pens are cut with PEG.
I was there today for the first time and it was a great experience. The staff was very helpful and explained everything to me. I will definitely be going back there real soon.
Staff always pleasant and helpful. They represent the company well.
Prices are to high and quality is not there. I’d rather drive out of state to theory wellness great barrington. Ny is just to greedy.
Efficient and helpful staff and very low wait time. Their product line continues to evolve and expand. Highly recommend.
The reviews expressing concerns about their products are worth listening to. The vaporizers listed on their website contain 75% PEG which means youre basically just inhaling chemicals, not cannabis, when you use their products. Pretty disappointing that this dispensary sells such low quality products.
I give 5 stars because the people that work here are outstanding in customer service , if I could rate the product though unfortunately I’d have to give it a lower rating only due to the potency of the medical marijuana sold here . This isn’t there fault since they obviously have to comply to NYS medical marijuana laws , but I feel like it would be a much better dispensary if they sold flower as well as concentrates and maybe some stronger vapes , the vapes are a little weak for me but once they start coming out with better products I will definitely be back in. Each day this company progresses in a positive way and they are 100% for there patients and are always there to help .NOW CUOMO STOP MAKING FALSE PROMISES AND LET THIS BUSINESS SELL SOME FLOWER AND CONCENTRATES!!!
The staff was very knowledgeable, helpful and very friendly. The building was easy to find and inside was beautiful. After a first time visit I will defiantly continue going.
The people are so pleasant and helpful.and knowledgeable. Even though I have a location closer to home, I love coming here. I would give more than 5 stars if I could.
Very knowledgeable counselors and super friendly and helpful staff. The place is extremely clean and they even have a cool sign made of live moss there prices are awesome also.
I loved this place. All the staff was so nice and helpful. They answered all my questions and made me feel very comfortable
Only complaint was the line of cars picking up. Mustve been because of the customer appreciation sale. Staff is pleasant as always👍🏻
Polite and helpful staff, great selection of products, a little out of the way to get to and expensive but worth the trip.
What a nightmare! Brought wife there who requires it for cancer relief, spent nearly 2 hrs waiting. 1 hr to be seen, the other hour for the counsel they demand you get, but dont need. Just an upsell platform . .. like sitting through a time share presentation. Its so slow they cant get out of their own way. Almost like they are using the product themselves as opposed to dispensing it! Poorly ran cluster mess. Unless you have no where else to be, find somewhere else. There is no reason for such a long wait, there are much better places than this.
Can only give Curaleaf 2 stars because their pharmacist claimed she knows of no health risks related to PEG400 which is very hard for me to believe but than again maybe her GPA was only a 2.0. None the less 2 stars for misleading information. Good luck!
So let’s get to if. I went to this place to try some new products...Not! They only carry what most New Yorkers in the Med program fell is the worst product in the market today. Pharmacann! These products are not for the health conscious nor anyone with even a hint of a health issue. That being said they did explain some day they will have their own product but I will not be returning since Curaleaf is so unscrupulous to carry Pharmacanns products I would not trust “their” own products. This is only my opinion so I hope no one is seriously injured from the product. We have a HIGHER standard in NY!
If youve been here and experienced the mental and emotional Releaf this center offers, the five stars will need no explanation.
Amazing people, love the staff, very different, being first time user of cannabis. Visited this place on Friday, and boy i tell you they were on point with everything. I think we all should visit the actual location before reading or writing comments, i read the comments and was like this place cant be as bad. i guess people need to wake up and stop being negative.EDIT: Goes to show that only negative comments have many likes, that means people are really not visiting the place. I did my part of research and NO Curaleaf is not owned by Pharmacann or Medman, shows the intelligence of negative one star comments.Edit: Trolls need to stop hating and giving 1 Star for no rhyme or reason, be honest, because karma is going to get you. Sad that other businesses would put up negative comments on their competitors just to glorify their own business, focus on excelling your business instead, it’s very Shameful and disgusting.
These folks are smart and caring. You can’t go wrong trusting them to help you find just the right product. And when marijuana is finally legalized for all New Yorkers, these folks will still be top drawer.
Great and knowledgeable staff. Staff goes above and beyond with their clients. Janet was very friendly and informative in educating me with all my question. Thank you.
I think Everyone here is very nice they all knowledgeable with any questions that are asked they make you understand what you need and explain how everything needs to be used I would recommend them to anyone who is in pain or having any other kind of health issues
Im very pleased with the results. The atmosphere was very, clean, hospitable & friendly. I received numerous discounts and their prices are cheaper than their competitors. Thank you.
Friendly, helpful staff. Great prices and specials. Nice variety of products.
Im so grateful that curaleaf exist. I use to go to a place in Kingston NY but from now on I will be going to Curaleaf. The employees are the best they are highly knowledgeable about their product,the prices are better than other dispensaries and they even deliver WOW. Best Dispensary in Orange and Uster county. They carry a large assortment of medical marijuana that can help you with your needs. Dont hesitate visit Curaleaf you wont be disappointed.
I’m so happy Curaleaf opened! They are closer to me than where I usually go. People are spamming their reviews and it’s not fair. To future patients of Curaleaf- go there and speak with the staff before reading the troll reviews. Become educated yourself on the PEG400 in the vapes and REMEMBER it’s coming out AND Curaleaf will have their own products soon!!. AND they have other products available! No fact on temporary blindness. And Curaleaf, Medmen and Pharmacannis (and all other Orgs in the state for that matter) are all individual companies. Each company grows and manufacturers their own ways. One company’s vape, tincture whatever WILL BE different from the next. Do. Your. Research. Go speak with the staff. Call them. Visit the state website. I’ve been to Etain and they’re nice too, decent product when it works and doesn’t leak, but they’re clearly influencing all these spam reviews... THATS dirty!!!!!! And why are you all still paying a clearly inflated price? For what? “Pure oil”??! Ok. Be happy NY even has a program. Be happy Curaleaf opened in two areas that provided more accessibility. The program is new to the state. Once the state loosens up all of these companies will have even more amazing product on their shelves. For now, this product has helped more than any of my other medications. It’s only going to get better.
Quality customer service with a touch of professionalism and courtesy.A healthy alternative to conventional medicine with zero side effects...
Amazing place, with amazing people! They have great products and their own curaleaf brand is definitely the best they have. I recommend this to anyone who have a card.
Super customer service, friendly staff, I cant speak highly enough about their people. Looking forward to NY opening up a wider range of products!
Love this place. Staff is so nice and knowledgeable about products. Def the best place out of all in ny
Curaleaf will never have any credibility in NY. They opened with products that cause serious harm when ingested. They could have chose to sell high quality products from another company in NY but went with cheap, harmful products to make a quick buck for the sick and vulnerable patients of NY. They should be investigated by the FDA! I suggest Curaleaf Go push their poisons somewhere else New Yorkers are smarter than you think!
Did curbside pickup today. The man who came out to each car never explained what the process was also his mask was not on at all . It was on his neck!!!! This product is for medical reasons and you can’t Even protect the customers!??? ! Ps we wore our masks!!
The staff are freindly and informative. Very welcoming.
Terrific, helpful and friendly staff. Prices are a little lower then other dispensaries in the area. Very happy with the product and service.
I cant believe its even legal to be selling vapes with PEG400 in them as it turns to formaldehyde when you vape it. I feel lied to by pharmacann and I feel as though Curaleaf should be more upfront about disclosing the fact that they are purchasing these products. It helps nobody. Only helps to contribute problems to those already suffering.
They make it impossible to use a dispensary f youre on vacation in another part of the State like I am now. They do this so that youre stuck using only their dispensary!! Thats like your doctor saying you can use only one pharmacy. The dispensary in New Hartford, N.Y where I am now, has a much larger selection and products that after being open two years, CuraLeaf STILL DOESNT CARRY!! Though my doctor renews my card each year w/o giving me a new script because nothing has changed since the first script, Curaleaf demands you get a new script each year apparently. Its much easier to buy cannibis on your own, then to jump through hoops for their limited products. Aka CuraLeaf sucks! Which is why I no longer patronize them!! All that trouble for their nasty tasting and ineffective black CBD oil!! Which is all they have and push!! While other dispensaries oil dont look like old grease from a resturant!! Its sad that every dispensary Ive visited in New York has a large selection of different kinds of products. While CuraLeaf texts me 3 times a day, every DAY, to push black oil and tablets!! They need to catch up to the other well stocked dispensaries in New York!! And the woman I spoke to today was rude!!
Great place, great products, great prices. Easy to get to, nice people. They have indica, sativa, and hybrid options for their vapesvapes. Cant wait to go back! :)
The people there are very helpful, and they have Specials , all the time, usually !NICE place and Very Nice people , THERE !!Today was Customer Appreciation Day !!
Staff is very nice and helpful. NYS is behind in so much so dont exspect to get plant or edibles here they sell oils, vapes, and capsules. Very exspensive.
I just saw Curaleafs new vape pen and they claim it is addictive free. Well this is more deception from this unscrupulous company. The pens are 60% MCT. Research shows vaping MCT causes popcorn lung just like peg. Price over health, I don’t think so!
They make you wait over an hour even if you precall and pre order online they take money so you cant leave ignore you and lie when asked as they are side serving friends in parking lot
Employees are respectful and friendly.my needs were definetly met all the times I have visited.ill definetly recommend Curaleaf
Very friendly, knowledgeable and patient. Amazing product and prices are very affordable. Recommend highly.
Total reviews rating 4.5
199 Reviews for Curaleaf NY Hudson Valley 2023:
Review №1
2022-02-02Follows all protocols. Pricey but fairly gives discounts to help their customers. For me, a little bit of a drive, but they also offer delivery. Staff is excellent. I would strongly recommend for patients in need. Many options to choose and strengths. Be well. Be kind.
Review №2
2022-06-21Their flower is just okay. The people are nice... But every single time I go, there are always 5x more staff than customers in the shop. You will wait 25-30 minutes even if there are only two customers ahead of you. It doesnt make sense and it leaves me feeling like they do not care about customers.
Review №3
2022-07-02Going on day three of trying to get weed. Both of my previous orders were not recieved because there system is garbage. Did curbside pickup first time, recieved email to come in whenever. No instructions on how to pickup via curbside so I tried calling when I got there. No answer for 45 minutes(couldnt get your of car and go in because I had my toddler with me). I went home and gave up. Second time, placed another curbside order, recieved an email that they got my order and will send another email when its confirmed to pick up. Over 24hrs later, still no confirmation. I will be going inside today to figure it out because I called 4 times yesterday and after holding 20-30 minutes each time consistently got bumped to an automated answering machine and directed to leave a voicemail. Left one out of the four times and still never heard back. Only reason Im still trying to go here is because of the discounts and proximity to my home. Next time I will definitely plan ahead to go somewhere else though. Will potentially update review depending on how things go inside today.Update: Finally got in touch with someone. They answer by email way faster than by phone! Got my order via curbside. They were helpful in answering questions when the person got to my car. He was friendly and you could tell was working fast to move the line for everyone. I updated my review to three stars.
Review №4
2022-04-06After a full year of service, I have concluded that Curaleaf is a five star dispensary. The only disadvantage is IF a patient is technology inept, the process is a bit daunting. Their reward program is easy on the pocket. You will always find a diverse selection of medical cannabis. The staff is friendly and knowledgeable. I try to avoid busy times as they will be out of stock, but that complaint is for the fed and state. They deliver, not to PO boxes. An extremely classy dispensary compared to the others Ive been to out west.
Review №5
2022-06-25Poorly run. Always waiting. Never enough staff, rude staff. They’re idiots with the masks. They claim their a “medical facility”. Lol You’re not a doctors office. You’re a pharmacy at best. I don’t have to wear a mask in Walgreens do I?
Review №6
2022-05-14Terrible place. The staff including managers are rude, immature and completely unprofessional. Wait time is ridiculously long and the staff are very confrontational and obnoxious. Wouldnt recommend this place to anyone. They clearly lack customer skills and just want your money. This place needs to be reported to the State and the Department of Health for many other concerns.
Review №7
2022-05-20Lack of help over the phone is very frustrating. Out of probably 75 phone calls (yes, sadly I needed to call on two different occasions and it took hours and over 20 calls each time to get someone to answer) Ive only been able to speak to someone twice. Once when trying to reach the pharmacist for assistance on what to try, I was scheduled for a phone appointment but never called, then rescheduled and again no one called. Everyone I spoke to was friendly, but they were full of excuses as to why there was a mix up. Now that NY is a legal state there should be more resources to help people figure out what will help them. Nothing at curaleaf is cheap enough to justify wasting money just to try. So perhaps if you dont want to hire adequate staff, offering samples would be a great way for patients to learn for themselves. And most people who only know about vaping and old school flower (aka regular weed) should be able to have some of the different items explained to them.The website is also lacking in information, or a way to reach out to someone. I find it hard to believe they cannot find staff to be available for an online chat option, or even someone who could be working from home and receive phone calls. Maybe take advantage of the fb messenger? Again, staff has always been friendly, and I really love having this option, but it is very frustrating to know if I want to speak to anyone there, well I probably cant.
Review №8
2022-05-09I havent visited based on. The horrible reviews. Also ny has no options and things are old. Its sad the restrictions NY has preventing variety. I will pass on curaleaf be in wappingers has decent selection and atleast has great online reviews.update 5/9 So today o thought let me try. I cant get a human on the phone. They say online ordering to keep community safe? It sounds more like lazy and not willing to properly help a customer.
Review №9
2022-06-18What a fantastic place. The employees were very informative, took their time to answer all my questions. I would definitely recommend this place
Review №10
2022-01-29THE worst customer service in the world. They help you w NOTHING. This establishment is SO poorly run, they leave customers waiting for hours in the parking lot, Do NOT answer the phones, NEVER call you back, and customer service is RUDE. I’ve been told to order online, just to be told when I arrive that it’s better to just go inside. ONLY INTERESTED IN MAKING MONEY. I cant say enough bad about the service.