Delivery
Yes
CVS in Mohegan Lake
Categories
Location on the map
Mohegan Lake, Westchester County, New York, US
Service options
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Offerings
Passport photos
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Phone: +1 914-528-5159
Site: https://www.cvs.com/store-locato...
Site: https://www.cvs.com/store-locato...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:9AM–6PM
- Sunday:10AM–6PM
CVS in other cities:
Comments (38)
Wow! I love the pharmacy staff here! There are 2 males that are exceptionally fun and kind! One has colored hair and the other has dreadlocks. Efficient and friendly always! Thank you both for being amazing!!!
Pharmacy is efficient when there is an issue with the script, they will contact Dr to straighten it out and text you when all is good. You dont end up making numerous calls yourself. Cortlandt Manor location does not do this. Used them a few times in the past and always a nightmare!1 bit of advice, always say you want to pick up your script a few hours before you actually need to. Also, weekday staff much better than weekend staff.
The store is smaller, but I am usually able to find what I am looking for. I never go there for anything more than a quick pick up for something that I need immediately. If I want to actually buy items other than a one off, I go to the CVS in Peekskill. Staff is not friendly or unfriendly, they are just there.
The phamacists and pharmacy assistants are always a pleasure to deal with! Also I had an issue with printing holiday cards to this store after ordering them online. They cannot print to the stationary paper - the printers are jamming up (seems to be a problem at many of their stores from what I was told) and the employee called me 30 minutes after I placed the order to inform me of the issue but said she would call in the morning to find out if there was another store in the area that could do it. She called right after 9am the next day to say they could not either and that customer support would have to take it from there. While Im not happy that my order may not be ready for Christmas, the service I got (informing me of the issue quickly and calling me back early the next day) was great and I was very appreciative of their efforts to help. Great service at this store.
Staff was very unhelpful and not clear, also said very inappropriate things during window interaction. Was very unhappy with service .would not choose to go to this CVS if given an option. Recommend the one up the street
Called ahead, they said they filled a prescription. Went to pick it up, they tell me they dont have it I have to go to the CVS peekskill. Go to Peekskill they say we have to pay cash as the Mohegan lake CVS already ran the prescription through our insurance, and that we can go back to CVS in Mohegan lake to get a refund for the difference. Back to Mohegan lake, they say oh not us peekskill will issue a refund we just spoke to them. My wife gave them another chance they filled a prescription for my infant son for anti seizure medication after a week long stay in the hospital for head trauma. He needs to get the madicine at 8 PM, I decide to read the instructions early, good thing, they didnt give me any measuring device for the .8 ml liquid dose, call up: uh you should have been given a syrnge come back we get there just before they close and dont l dont even get an apology. The people that work there could care less, except that would take too much effort. Avoid at all costs.
The female pharmacist who worked on 6/2 at 8:45am was so so helpful, sweet and knowledgeable. She was able to fix all the issues I was having previously. Thank you!!
Terrible customer service felt like I was stealing. Went to pay and use my debit card and the cashier kept telling it wasnt good. I just left and went to another cvs
Always need to wait hours for the medicine, its never ready, horrible customer service specially Ms Tina, shes so rude with people by phone and in person.
I get my prescriptions here often. Every time I come, their very fast and on point. I’ve shopped here for other things as well and they have a good selection of products. Definitely A+.
The pharmacist did not fill my prescription correctly, then interfered with my provider. I ended up without medication that caused severe distress. I will never use this pharmacy again and warn others beware.
Lacks postpartum care products. Staff doesnt know what is in inventory and where to find it (asked both pharmacy and cvs staff)
Alana Martin went above and beyond to help me and answer my questions. There should be more employees like her! She is a wonderful employee!!
I come for the jokes, and stay for the punchlines. Pharmacy staff is super friendly and helpful.
Welcoming quick easy shopping
Bought Christmas cards and didnt get any sav8ngs at all too expensive.
Pharmacy staff wonderful nice people
Dan is the best ! Always so helpful any time my family or I need anything.
Great servic at the store. Danny and Kevin in the pharmacy are great!
Poor service from Pharmacy, no help from management either. Double check your prescriptions.
Avoid. Terrible service, can’t reach pharmacy department at all....
Large and clean CVS but often have long lines to cash out.
Great store near me and great person
I Always find what I need!
Very friendly and helpful staff
Love this store
Decent
Thanks again
Total reviews rating 3.2
38 Reviews for CVS 2023:
Review №1
2022-01-01The staff at Lake Mohegan CVS are absolutely wonderful. The pharmacy staff are polite even when they are (obviously) very busy. The gentleman at the front check out is so patient - even called for extra help when he helped me with the photo printing - always clean - prices well marked - I am very pleased with their servie.
Review №2
2022-04-25I can’t explain why every single CVS pharmacy I’ve been to is a freak show, especially the pharmacy services. My first encounter here was witnessing 2 employees be sassy with each other. One of them asked me if I needed help, to which I responded positively but then he turned his back to me to chat with a coworker! Apparently he was not working that shift or that area but he was helping to pick up the slack. He was upset with his coworker because she was not appreciative that he was helping her and she apparently had an attitude with him. The conversation that ensued was not one to have in front of customers. Needless to say I had to wait even longer for my prescriptions. While I was waiting I observed one of the pharmacy technicians use her bare, ungloved hands to scoop pills into a bottle! CVS is much more expensive than other pharmacies and it’s a real pain that I didn’t have another option through my employer-provided healthcare.
Review №3
2021-12-19I do not like to write bad reviews, especially when the pharmacists of the world are working so hard. I had a really bad experience that just left a terrible taste in my mouth. I waited in line to drop off a prescription that I needed immediately. The window I was waiting on, happened to be the COVID window as well. I was next in line and asked to wait one minute between customers. This was totally fine. As I waited, two kids walked up to the window next to me and were helped by this pharmacist before me. They took a long time and nothing was resolved. I expressed my concern to another pharmacist who laughed at me as I was in tears. I suffer from major depressive disorder so this didnt make me feel heard and was just rude. I walked out. I will be changing pharmacy and no longer spending money at CVS.
Review №4
2021-08-31Pharmacy staff especially pharmacist extremely rude, unhelpful and lazy. unwilling to help in any way to get prescription filled. kept telling me to call the insurance company. but the insurance company said the pharmacy was the one that had to call for needed information. in the end refused to help and had to leave without much needed medication for elderly parent. wouldnt even transfer to another pharmacy. female pharmacist. absolutely needs a lesson in being a human being
Review №5
2021-06-26Expect to wait hoooouuuurrrs for a prescription to be filled. Lets not pretend that they are doing anything more than pouring pills from a big bottle to a little bottle, and for that I need to pack a lunch. The location and parking are terrible too, there is so much traffic in Mohegan Lake and the parking spaces are made for matchbox cars which only adds to the frustration of dealing with this place. The icing on this sour cake is that most products are 3x as expensive as other stores, their brand of mouthwash was $7.00 which is outrageous for a name brand let alone a store brand. I avoid all CVS stores like the plague, but this one is among the worst.
Review №6
2022-01-14Excellent Customer Service. Great variety of products. Parking is excellent and is front of CVS.
Review №7
2022-01-11Don’t send your prescription to this CVS pharmacy unless you are willing to wait days or even weeks for it to be filled.
Review №8
2022-03-14Prescription is NEVER ready when they say it is. Text message system is garbage, call and talk to a human before going to pickup.
Review №9
2021-05-06The cashier was very rude and could not be less interested in even attempting to be nice. She was blonde. Attitude the whole time did not scan all my items I had to tell her to scan them. She also mistook me as a man, which I find very offensive as there was no such indicators to question if I am a female. If you are unware of a person gender or how they Identify then you should not say Sir, Miss or Maam. However, when making assumptions be more cognizant as typically it is quite obvious - apologies if my breast were not a good enough indication of being a female... Overall just poor customer service and lack of standard etiquette.
Review №10
2021-08-24CVS in Mohegan is great. Polite, patient people in the pharmacy in Mohegan Lake,, BUT, so many people I know refuse to get their scripts at any CVS. Unless it is BOGO, their prices are the highest of all pharmacies.