Cybert Car Care Est. 1916 in New York

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Phone: +1 212-265-1177
Site: http://cyberttire.com/
Related: nyc towed vehicle 
Opening hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–12PM
  • Sunday:Closed
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Total reviews rating 4

174 Reviews for Cybert Car Care Est. 1916 2023:

Review №1

2022-07-14

Cyber Car Care took great care of my car! I needed to get my car inspection updated. I called them, and they were extremely courteous and informative over the phone.When I got there, they informed me immediately that they would be able to perform the service. They notified me about the expected waiting time. The service was performed promptly and with a smile. And the waiting area outdoors was a wonderful treat - comfortable seats in a shaded decorated seating area.Kudos to Cybert for excellent service and customer care.10 out of 10!

Review №2

2022-03-22

I visited this location back in January and received exceptional service. I was immediately greeted by Robert who provided exceptional service. Today, Im here again with my sister. Once again, the service was outstanding. I will definitely use their services again. Thank you for keeping my car safe on the road.

Review №3

2022-07-19

I come here for service on my vehicle such as oil change and flat repairs. However, the man at the counter I assume is not a morning person so that speaks volumes. The owner is always upbeat and friendly. Fast service!!

Review №4

2022-07-14

Got a flat tire with my kids in the car right before the tunnel and just as they were about to close. I looked over and there they were. About to close.... but they stayed opened, repaired my tire (didnt try to upsell me a new one), gave kids some coloring sticker books and I was quickly on my way. They were amazing, nice, honest, fast and awesome. Couldnt thank and recommend them enough.

Review №5

2022-04-21

Owner is the worst, have no respect for clients or clients time. After wait for 45 min for an inspection, told I was second in line. Then after asking, respond in a very aggressive and confrontational way that it was 45 min more and I was third in line. After ask for clarification he just says that if I didn’t like I can go somewhere else and leave me there. If this is the way the owner treat customer that live in the block where his place is, imagine other people.The worst place in midtown.

Review №6

2022-05-09

I was told what repairs were needed to pass the inspection and then sent off very abruptly after paying. They somehow forgot to put my lug nuts for my driver side front tire back on causing me to lose my tire and crash on I-78E. This horrible oversight is inexcusable and nearly cost me my life and the life of my partner who was in the passenger side at the time. Do NOT go here.

Review №7

2022-01-26

Whoa, Im in utter disbelief. I called this morning, and heres how the conversation went.Me: Hey there, do you take appointments for inspections?Cybert: No, we dont take appointments, just drive in.Me: Cool, do you have a rough idea what the wait time would be right now?Cybert: No, I have cars in the garage and people in the waiting room and outside.Me: Got it, would I be...Cybert: Look Im very busy, gotta go, bye. {click}Me: ... able to leave my car there?Im truly amazed. Ive used them before, the mechanics are good, but the guy at the front desk has held a reputation for being incredibly rude. I had yet to be exposed to this personally until today and I saw his true colors. The call was 24 seconds long. If you cant take 24 seconds to talk to a customer on the phone, dont answer it. Thanks!Buyer beware, take your car to a shop that is at least considerate, and doesnt hang up on you for asking a reasonable question.

Review №8

2022-04-30

Cybert to the rescue. When Audi couldn’t get the car in for an appointment by the end of the month, Cybert could, the next day. No wait, quick service, friendly folks. Plus we’d rather support small, local, businesses. Thank you, Tom.

Review №9

2022-02-14

Probably the WORST experience Ive ever had with a business. I brought in my BMW 750Li to have new rear tires mounted and balanced. Not only was the man running the office very COLD AND RUDE, they WERENT UPFRONT WITH THEIR PRICING and I paid DOUBLE what Ive paid for the same job many times in the past elsewhere. Probably cost more than what the BMW dealer would have charged. THATS NOT EVEN THE WORST PART!!! They SCRATCHED the entire lip of both rims they mounted tires on and they are both VERY UNBALANCED. Never have I had such bad service and now I am going to have to pay multiple times what it would have cost to do the job correctly to fix what they did. IN SHORT, I HOPE NO ONE EVER GOES TO THIS PLACE EVER AGAIN. I would ask for a full refund but thats barely going to get me the distance of covering the damage they did now that both rear wheels need to be refinished.

Review №10

2022-02-02

A wonderful throwback experience in Customer Service.I am almost reluctant to describe how special Cybert Tire is because the service is so top notch that I dont want to risk degrading it due to more customer traffic. Whether you need a tire repaired/replaced or getting your car Inspected these guys are the best. Cybert is quick, efficient and exceedingly competent. Every employee is a consummate professional with exceptional skill and knowledge. Pricing for parts and labor is very fair, especially for NYC. If most of your car maintenance interactions occur In a dealership you will be surprised by the contrast in customer experience. For those of us old enough to remember what great customer service is about you cant help but feel a deep sense of nostalgia from your experience at Cybert. I can not recommend Cybert enough.