Delivery
Yes
Dairy Queen (Treat) in Hamburg
Categories
Location on the map
Hamburg, Erie County, New York, US
Service options
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great dessert
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Dairy Queen (Treat) in other cities:
Comments (172)
Very nice staff. Sadly seating options are a few booths inside or some seats that are literally in the middle of all the traffic in the parking lot. Still, good service and it is a DQ, you know what youre getting.
I gave 4 stars because I asked if they had a treat for dogs and I was told yes (Ive seen them before with lil bones in them) all I received was vanilla ice cream in a cup. I wish they would have told me they only had the ice cream and no lil doggie bone.
Good food and very busy.
Great service, great Blizzards! Their Mystery Bags for $4 are a colossal great deal! I highly recommend them!!!
Sad to see their prices go up like they did but to cut back on size of cups too is RIDICULOUS!! The Banana Boat is now 1/2 the size it was and oval and the shop on Camp Road in Hamburg is watering down the syrups for the strawberry and pineapple toppings. As for the cup for the Peanut Buster Parfait they screwed the customer and it is 1/3 the size it was ….. talk about ripping people off …..
Love this place so much! One of favorite ice cream places to go to.
Not the most spectacular Dairy Queen Ive been to The banana splits 🍌 was not ripe at all and the hotdogs bun taste like powdered flour just overall not satisfied
Great service, and they make some of the best blizzards in the area. A lot of the other Dairy Queens Ive been to do not mixed them as well as this one does. I go there around 10 times a year and every time they have done a great job at evenly mixing the blizzards I gotten.
Im so genuinely disappointed. I have wanted to try Dairy Queen for so so long! Then I finally get to try them and Im not impressed.1.) Who sells burgers but not fries? Hell, who sells ice cream AND NOT FRIES?! A lot of people like to dip their fries in their shake!2.) I asked for 2 different sundaes. The first one they, apparently, didnt have the stuff for it, and the second one wasnt apart of the ANY sundae and dipped ice cream for $4 deal.3.) I asked for a CHOCOLATE sundae and they gave me vanilla ice cream with some chocolate syrup. Thats not chocolate ice cream. Hell thats not even really a sundae!Theyre supposed to be mostly an ice cream shop, yet they only really have generic flavors (i.e. vanilla, chocolate, strawberry, peanut butter, Oreo).McDonalds has those same flavors, for cheaper. 🙄Im not at all impressed, and Im genuinely upset. Ill stick to Sonic.
The line for the drive thru was extremely long. It took about 15 mins to get to the speaker. I wish they wouldve opened up the store to allow us to come inside to order as well.
Nice location. Quick service
I dont usually go here since there are so many better ice cream places in the Hamburg area. But the blizzard deal buy one and then get a second for 99 cents made it worth while. ice cream is not as good as Fran/Ceils or Amsdells.
I asked for a choco brownie extreme blizzard and was disappointed to find no brownies and she gave me the chocolate chip kind I went to buy a new one but she insisted on remaking it I gave her it and she acted like nothing was wrong she said do you want it without chocolate and I said yes (thinking she meant the chocolate chips) and said I wanted brownies she then gave me vanilla ice cream with brownie chunks also ordered a banana malt and there was WAY to much and barley any malt! Very upset and will not be coming back to this one. I would give 0 stars if I could
We took our daughter and grandchildren out and had a wonderful time. The staff is great
Employees seem annoyed everytime me and my family go there. Have seen many eye rolls to me and other customers.We’d probably choose DQ more often if we didn’t feel unwelcomed when we went.
Awful service Little blonde is a ..... Made my request poorly then would not fix even though she could see there was nothing in it. Drove to the next dairy Queen and gave the great attendant a huge tip. Dont go if the little blond...who has a chip on her shoulder...is working. But young men were nice.
First things first. I worked at a Dairy Queen in Marlborough Massachusetts and this one Tastes just like any other Dairy Queen except their menu limits what you can get. TARA (I believe the Manager) waited on me, my wife, son, and nieces. First problem, my son wanted a sundae with m&ms she told us candy toppings were for blizzards only...Ive never heard of this being the case. Then I wanted an Oreo shake or Frappè just without the coffee flavor. ...this also could not be done apparently. I asked you cant just put vanilla ice cream oreos and milk and mix it? No was the answer. While we were waiting for our ice cream some of Taras friends came in, she then commanded one of the employees to take over the register so she could talk with them and give them free ice cream. If she really was the Manager the only managerial skill she attained was delegating....Im not impressed or happy with the service.
Typical dairy queen. Service is quality. Ice cream is good. They do not do the serve your blizzard upside down promotion which is a little sad because its always fun
Have been coming here since a was a little kid, always great staff and timely service.
I dont go to Dairy Queen for their ice cream, I go for their delicious Turkey Bacon Ranch sandwich! O-M-G I am addicted! lol It is soooo good! But go to the dairy queen in Hamburg ny..Eden charges more for that meal! plus If you get the older lady at the Eden Dairy Queen, you may end up paying for your food at the drive thru window and have to drive around and get back in line like she made me do one time because my sandwhich wasnt ready!!? WTF?! I never went back to that one. She is EXTREMELY RUDE! Hamburg is great though! A+++
Freshly sealed blacktop parking lot made it smell like tar. But good ice cream had to park across the street.
Staff seems indifferent...not rude but not friendly either. The drive-thru has been rerouted so you have to come from a side street. This is crap. The product is good, but this location leaves a lot to be desired.
The iced drink I got had way too much syrup in it. It was the same way from another location, so they probably made it correctly. It just didnt taste good in my opinion.
Good treats. Closed during the winter months. Dont expect anything healthy on the menu, obviously. And because they primarily hire teenagers, it will not always run smoothly during busy hours.
Appreciate the generous donation to the Hamburg High School Annual Thanksgiving Drive by Dairy Queen Hamburg. So VERY kind and generous to contribute to our families in need. Thank you Dairy Queen for remembering those in need.....
Staff were personable, ice cream yummy. The inside dining area floor was really sticky, could use a good mopping a few times a day.
Friendly staff great icecream an outdoor seating area to eat your icecream
Great staff. Girl behind the counter touched my daughters icecream on the counter just barely and made another one even though my daughter told her it wasnt a big deal.
I ordered 3 of the grasshopper pie blizzards ... Thinking it would be minty green like a shamrock shake and all three were vanilla with spots of green at the very bottom .. Went through drive thru so not even worth driving back to complain.. Cant say this is the first time theres been a botch either ... So much for a hankering for DQ
DQ kids are always so friendly and cute at least in Hamburg and Eden. Were regulars. 🤫
Waited in line for 25 minutes and ordered 2 oreo blizzards...Employee did not repeat order or give price or even say pull up to the window. Got to the window for them to ask me if i only ordered one and then tell me that they did not have any oreo pieces. Terrible service and most importantly management!
Did the drive thru and wow! Lots of people doing drive thru, of course. My icecream was worth the wait though 😎
Went in for my free blizzard and the app frozen right while I was waiting in line close to the register and showed I redeemed it when I clearly didnt and I asked the girl and she was like nope never had that happen instead of offering assistance in seeing what happened.
Sat in line to order a box of buster bars and was told they were out. This is the 3rd time this has happened. I would think this is one of your major products and they should be kept well in stock. Wont ho back to this Dairy Queen again.
Great blizzard, fast service. The prices are a little high (but thats DQ.)
Great place to stop and get a quick ice cream or treat locally and even simple place that the kids Love.
The employees where rude and acted like freshmen girls and couldnt even get a order right maybe the management should train and look for better emplayees cause none of them where decent to a customer acted as if my order was hard one blizzare and theres 3 employees there ummmmm try harder. Wait they might break a nail
Be sure to check your order, every time Ive been here they forgot at least 1 sometimes 2 things. Especially if its extras you want in a blizzard, they never forget to charge you though. Hmmmm.....
Great staff at this location. We always try to stop by when in the area.
Good ice cream.. not much for friendly service. Felt like we were in their way.
Always has long lines. Staff was quick. Consistant product.
My first time going and it was a great experience.
Very good service! Ive just never been to an ice cream shop that dont give sprinkles on the side
The cake we bought for Fathers Day is the best weve had. Fast & friendly
Got a small ice cream on a medium cone! Wife got a sundae with a hole in the cup. LEARN HOW TO MAKE AN ICE CREAM CONE!!! DANG!
Have gone twice two separate weeks and didn’t get what I ordered....upsetting spend a lot of money to get not what I ordered. Vary upsetting...
My wife and I love the hot fudge sundae
Is always good! The chili cheese dogs and their chicken bites
Small town atmosphere. Raspberry Blizzard was fantastic!
Delicious and well run but they do not participate in all the promotions other locations do.
They dont participate in the serving upside down blizzards promotion. Sad! Ill be taking my business to Nick Charlaps...
Always great desserts, Ill have to try the lunch menu!
Fabulous ice cream on a hot day! Clean, friendly atmosphere!
Gross! I dont even know how you mess up a pretzels.
The staff is always knowable and very friendly!! Its obvious they are very well trained by management.
Love dairy Queen!!!! Its amazing if you havent already gone GO!!!
Always friendly staff. Drive-thru is fast.
I waited in line for 30 min to have my order be completely wrong. The sizes were wrong, the contents were wrong, and the customer service was horrible.
Love it small vanilla w rainbow sprinkles like Im 7 all over again
Yummy 😋
Terribly slow today but was worth the wait.
Great customer service and excellent ice cream cakes!
Always out of buster bars and dilly bars like always we live walking distance drives us nuts!
Have your soft serve ice creams in a cup for a gluten-free treat.
Vanilla cone dipped in orange. Orange was very thin and had no flavor
Purchased an ice cream cake and it was very good worth the price
I love the drive-thru option.
First time I was there in a long time and was surprised that they lunch items. Very clean place and friendly people.
Great service even when 1 machine was down. Girls did a great job serving everyone!
Great ice cream and quick service.
Everyone must like. Drive-Through line wraps around the block.
It has good selections of ice cream.
Good ice cream, but there are better places in the area.
Ice cream is expensive and need to bring back full braziers, not the grill crap.
Very good ice cream had a pumpkin blizzard very good
Love ice cream of course. Fast service, a little pricey.
Good Service and Great ice cream.
This place is pretty small and usually busy. Nothing bad to say but nothing good to say either.
Its ice cream
Delicious and great sundaes deals after 8pm.
A free twist ice cream cone! Yummy in our tummies!! 🍦😊
Ice cream cake is fantastic great job guys :)
Their Strawberry milkshake is AWSOME!!!
Went when crowded but nice service and line moved fast
Pretty busy not many place to sit where ur not in someones way
Nice inside & freezing snacks
If you want to treat yourself with this, this good place to go
It was great first visit of the year and really enjoyed it
Excellent DQ location. Very nice staff.
DQ in Hamburg, New York. Bit pricey compared to other DQs in America and even in Asia.
Allergic to milk but other than that its a good place
Good low fat ice cream choice
Always quick and friendly! Buster bars rock🚀
Good ice cream. Quick service
You cant go wrong with dairy queen. 🍦 🙂
They were a bit slow, but they were slammed at the time
Great to a tasty treat. ( bring a coupon)
Nicest employees ! Very fast service
Great ice cream and service.
I love there slushie!! The best!!
Love the strawberry cheesecake blizzard
Felt bait & switched - the BOGO is... silly.
Great treat. Good service
A nice summer time treat!
Excellent service and excellent hot dogs
This place sucked no French fries.
The fudge stuffed cookies are amazing
Great afternoon treat for the kids.
Great service, food, and atmosphere.
Not as much of a variety as in the past. Clean establishment.
Best icecream in town
Well kept. Clean and comfortable
Great icecream cakes
We love dairy Queen 😍
Love the hot fudge sundays
Love DQ
Sundays were grest
So happy its open!
Racist...thats all I have too say!
Its Dairy Queen. Its ice cream!
Very expensive for a sundae
I love the ice cream
Best dq ever
STAY OPEN DURING THE WINTER AY?
Its BOGO for 99 cents
Triple chocolate brownie.... to die for
Fast friendly service
Efficient and accurate
Its ok
Love their Blizzards.
To expensive for what you get
Always enjoy going here
Ok
Friendly, clean & Yummy!!!
Pretty good
Ice cream
Not ice cream ice milk
Corporate DQ!!!! All good
Fast and friendly service
Good Ice Cream
Very tasty
It used to be good.
It pretty good.
Love it!!
Good icecream
Great Ice Cream
Standard dq
Excellent service
Yummy
Love this place!
Nice
No waiting
Great
Good stuff
Yum!
Love everything about here
Dog night oit
Always a favorite
Awesomeness!!!!
Fast, efficient and friendly. Had a big order for 7 people and they had our order out in just a few minutes. Our youngest decided that they did not like what they ordered and they rushed out a second order. We drove to this location because it’s indoors. It’s hard to take several children to an outdoor stand. Great customer service.
Their ice cream is very creamy, although I want the summerberry cheesecake back. 10/10 :)
Blizzard trio
Total reviews rating 4.2
172 Reviews for Dairy Queen (Treat) 2023:
Review №1
2022-05-09Picked up a cake clearly priced at $11.99 they charged me $26.99 for the cake! I brought it to the manager’s attention and she said “oh it’s priced wrong” took the cake in the back and changed the price! Not my fault that they priced it wrong and knew about it and never fixed it!I appreciate the automated response to my review however all the response is telling me is to contact someone the way I already have! So maybe someone should actually DO something rather than give me the run around! I have submitted a review, contacted the manager (with NO response) and contacted corporate! The next step is to report this location to the state and county offices! Worst customer service I have ever dealt with as far as managers go! Who takes someone’s purchase and runs in the back with it to change the price and refuses to talk to their customer? This is the worst Dairy Queen ever and sorry to tell you but it ruins it for all Dairy Queen’s for me!
Review №2
2022-07-09Milkshakes aren’t mixed, wrong orders, workers are uncaring of the quality of their food, not first bad experience; asked for a sundae, got a cone, and instead of getting a new sundae, they stuck the cone in a bowl
Review №3
2022-02-08Been coming to this location for over 30 years. The food quality has always been consistent. But wish the customer service was. Every year the employees are different. Some friendly and others aren’t in the slightest. I go to this location more for nostalgia more than anything else.
Review №4
2022-05-10Love DQ! Quantities could be bigger but happy we have a DQ in village of Hamburg. Cakes are good and ice cream is yummy. Taste of summer
Review №5
2022-03-07Weve visited a number of times and always enjoy the pleasantness of the staff. Courteous, even over the phone.Good product variety and quality.
Review №6
2022-07-09This places is very overrated and would recommend going to the Eden one and the one there is quick and mix well
Review №7
2022-04-20Great ice cream treats! Have limited food, it’s good.
Review №8
2022-06-12Ice cream always gets 5 stars..lol
Review №9
2021-09-05You cannot get Reeses peanut butter cups on your sundae, for any price. Seems like a pretty dumb rule. 🤷 They have a rewards program but if you dont download the app, sign up and scan all before they put your payment through, they wont give you the points 😩
Review №10
2021-05-24Everyone had the same idea on this unseasonably hot day as seen by the wrap around line. Quick and efficient customer service. Ordered the Sweet-Sweet Brownie Dough Blizzard. Would recommend for a quick sweet treat for the family.