Staff wear masks
Yes
Davis Visionworks Southgate Shopping Center in Massapequa Park
Categories
Location on the map
Massapequa Park, Nassau County, New York, US
Health and safety
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 516-799-6500
Site: https://locations.visionworks.co...
Site: https://locations.visionworks.co...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (151)
Elizabeth is the best!!!!! She knows her products, she is always helpful and very professional. Keep up the good work!!!!!
My visit to Davis Vision was worth five stars. I was waited on by Maritza, who was friendly, polite and very pleasant. She was helpful and explained all my options without pressuring me. I was definitely satisfied after being helped by her. I would highly recommend Davis Vision to anyone.
I had a great experience with both Dr. Roth and Maritza. My visit was for an exam/contacts and once there I decided to look at frames since mine had recently broke. I explained my situation to Maritza and she was kind and accommodating, helping myreplace my broken frames, price check others and even help fit glasses I already had that were not fitting correctly. I wish all customer service experiences were like this one ! I will def return for any further eye needs. I hope this company recognizes it’s hard working employees, associates likes Maritza are hard to find !
Yesterday my husband and I got serviced at this location. We especially appreciated the helpful service that optician Elizabeth Bonilla provided for both of us: she was graciously responsive to every need we had (despite how busy she was!) and very knowledgeable about the most economic way for us to make necessary purchases.
Had one of the worst experiences. I had my original frames and order a second pair, when my second pair arrived and tried to adjust them to my size they broke the glasses and gave me a pair on display.. then I waited 3 more weeks to get the first frame back ( still wearing their display frames) because I didn’t have a second pair since they took both to “ add” the prescription. The purchased frame arrived 3 weeks after and until today I’m still waiting for my original Tom Ford glasses, I called several times and they said it was in the works, I called one more time for them to tell they lost them and I could pick one out from their display??????? Right like they carry luxury brands. Do not trust them with your expensive frames or even your regular ones. They’ll take about 3-4 weeks to give them to you & they will avoid your calls.
I have never been to visionworks till today and for a first experience it was great! I had a women help me named Maritza! She was very sweet and helpful so we had an amazing experience and lots of help finding a good pair of glasses! 10/10 experience!
I walked in to this location after walking out from Garden City location. Maritza, greeted me up on my arrival took my temp and sent me directly to Daniella. Daniella was very sweet and helpful. She not only looked up both my insurances before setting up an appointment, but offered me an opening they had today. Dr. Thomas was great and explain the process step by step. After seeing the Dr. Maritza helped so much from picking up the right frame (based on price and quality and how much was my share after the insurance) to showing me the different promotions they had if I wanted a second pair or a pair of sunglasses. Not once i felt she was trying to sell me the most expensive frame in the store.I noticed how Tamerra the manager was very alert and paying attention to what was going on in the store. I cant be any happier with their customer service. Perhaps they should give some training to the Garden City store.
This was the best experience I have ever had at a Vision Works! The entire staff is extremely friendly! I specifically worked with Wellington and Maritza and they were awesome! Wellington explained all the tests and was very nice. Maritza helped me pick my frames and was very helpful patient with my indecisiveness lol It was very clean, and they made sure to sterilize everything between patients. So glad I found this specific store, I actually look forward to returning (glaucoma test and all) lol
My overall experience was awesome.From the moment I entered vision works I was greeted in an professional and friendly manner. The staff took special care in making the environment well sanitized and safe. The eye exam was completed in a timely fashion.. Maritza was awesome. She was very professional and pateint..she took her time explaining my eye care needs and helped me pick out my glasses..I will definitely recommend vision works to family and friends.
Maritza was phenomenal. She was so patient w my daughter who was getting contacts for the first time. She not only met with once but went out of her way to have a second class w us! She was knowledgeable and took care of all aspects of our order...from glasses to contacts. When we go back we will definitely ask for her again! Thank you!
The visionworks staff was friendly, professional and efficient. They said good morning and asked how I was doing. They took safety measures , my temperature was taken and my hands were sanitized . My appointment was quick and easy thanks to telehealth . Kudos to Maritza for doing a great job. Thanks to the Visionworks staff.
This is definetly a great place to go. From the door they treated you kindly. Dr Roth was great. He explained everything. Maritza is fantastic. Very patient and Kind. She was very helpful in my glasses selection. Went out of her way to pick a lot of them and patiently waited as I tested them all. I highly recommend this place.
I was really pleasantly surprised by my visit yesterday. (3/11/2020) The staff handled everything very efficiently and quickly. I liked the eye doctor I saw very much. Unfortunately, she introduced herself so quickly I do not remember her name, but Im sure they know who I saw. The exam was thorough and she explained everything along the way.I was a bit wary of the actual eyeglass purchasing process because I know these places can be very pushy about upselling, which drives me nuts. However, Maritza who was my sales associate was great. She laid out all the options for me clearly, made sure I knew how much everything was going to cost and let me make my own decisions about what I wanted to purchase.I will definitely go back.
This is my second visit at Visionworks and I am still satisfied with the customer service. There was zero wait time to see Dr. Roth. Everyone from the doctor to the front desk were knowledgeable and polite.Maritza was fantastic.she made me feel very comfortable and was extremely informative. The selection of glasses are great.I highly recommend Visionworks.
Visiting Visionworks was a wonderful experience. They did a great job of distancing everything in accordance with pandemic guidelines. They are constantly sanitizing and have masks on, etc. Dr. Roth is a great eye doctor, who is knowledgeable and has a good sense of humor. Maritza helped us to pick frames from a large selection. Overall, it was a wonderful experience and I highly recommend them for your eye care needs.
My visit was just so-so. I made the appointment online and confirmed the appointment online, however when I arrived the woman who checked me in told me I did not have an appointment for an eye exam despite having the email confirmation. I found this employee to be abrasive and did not feel that she really wanted to help me. Also worth noting is that when I was trying on my frames I was informed by the same employee that I must keep my mask up during the entire time in the store, despite the fact I had only pulled it down for a moment to see what my entire face would look like with the new frames. I believe when purchasing new eyeglasses that it is important to be able to see your entire face. I also very strongly believe in the importance of mask wearing and of being socially distant and the importance of sanitation and I would not have pulled my mask down if even for the moment had someone been within 6 feet of me on either side.On to the good news...Maritza! Like so many other reviewers stated, she was kind and patient, sweet and understanding, and hopefully without getting her in trouble, I will say that she pushed her chair away from me (6ft distance) and encouraged me to pull my mask down to see how the frames would look because she understood that this type of purchase warranted a full face view. So thank you to Maritza who was professional and human and provided some great feedback on the frames and advice for picking them up!!
I had a great experience at Visionworks in Massapequa. Everyone was helpful, friendly and professional. Elizabeth Bonilla was exceedingly patient as I tried on A LOT of frames. I felt guilty about that because every frame I touched had to be washed but Elizabeth kept assuring me that was fine. Note to Company: Covid is primarily spread through the aerosols from our mouth and nose. Also, your customers can easily wash their hands. I thought washing every frame I touched was unnecessary and, as I wrote, made me feel guilty since I tried on so many frames. But, other than that, getting glasses at Visionworks in Massapequa was a pleasure. Highly recommend the Massapequa store!!!
I hate going to get glasses but Mantza in the Massapequa store was so helpful. She assisted me in picking out a great frame and told me all my options. She explained my insurance options with pros and cons. She took the time to ask the doctor to clarify my contact concerns and was so pleasant and helpful. I hope she is there to help me next time too.
My visit to Visionworks in Massapequa Park was great. They took all of the necessary measures to make sure I was safe. The Doctor did an eye exam and then I sat with Maritza to choose frames for both everyday glasses and sunglasses. She was very helpful and made many comments and suggestions regarding the frames that I had chosen.She did not rush me and was very sweet and helpful.
Came to Visionworks in Massapequa with my two daughters for eye exams. The staff was extremely professional from start to finish. Everyone was pleasant and helpful. Dr Lloyd was extremely patient and thorough. The optician knew exactly what would look great on my daughter. She even recommended the best lenses. She also said they have a warranty and lifetime of free adjustments. I am so happy with the service. Will definitely come back again and again
Had an issue with my eyeglasses and last 2 of the 4 visits there I was assisted by an Associate called Marisa. I cant say enough about how professional, courteous, and helpful she was. She was the one that rectified the situation. I give her 5 stars but my overall experience is 3 stars.
My wife and I went to Visionworks for our annual eye exams. From start to finish, the staff was courteous and professional during the eye examinations and while choosing our eyeglasses. The staff worked with us to determine which frames and lenses would best be covered by our insurance plans. Needless to say, we received great service and got the best glasses for our buck. Well done Visionworks!
Great staff and service - I arrived a couple of minutes early for my appointment and was immediately attended to. Dr. Martus was great at making me feel comfortable during my eye examination. I have zero fashion sense, so I wasnt looking forward to choosing frames, but their optician, Elizabeth, was awesome at helping me pick the perfect frames to match my face. Highly recommend.
I’ve been waiting for my contact lenses to arrive, which usually arrive within 3-4 business days. I’ve asked if someone can track them or give me feedback as to why it’s taking so long, but I had 1 person tell me they should arrive on Saturday, 11/4 because they show as “shipped”. Another told me that it takes 7-10 days to arrive. I need my contacts and I’ve asked for some temporary pairs, until my contacts arrive to no avail. When I call the location, nobody ever answers the phone. There’s no point in booking an appointment without knowing if my lenses are in or not, so when I walk in I’m given a “not here yet and we will call you when they arrive”. However, the 2 times I’ve placed orders they forget to call me because they do not look to see that the order is only for 1 box, as both my eyes are the same prescription. Truly frustrating service at this location. I prefer to go back to ordering my contacts online with another company.
My husband and I have been customers of this store Vision Works for a few years now. The store is not near me but I travel 30 minutes to it because I know I will get service I will be happy with and the selection of frames is extensive. Elizabeth has helped me choose frames that are flattering every time and I’ve never been dissatisfied. Clean location with all around polite team members and I’ve never felt rushed. You should never feel rushed when buying something you’re going to wear daily.Came again in 2019 and Elizabeth was helpful as always.
I had a wonderful experience at this location! The staff was very friendly, professional and helpful. The eye exam was very thorough. The doctor was very experienced and knowledgeable.I had so much fun choosing frames as the staff all pitched in to help me decide!My glass were made the SAME day! Amazing!I highly recommend this location! VERY happy with the service I received here from beginning to end!
What a pleasure to work with Maritza! She was professional and very helpful! I would recommend this Visionworks location and to ask for Maritza to insure a pleasant and successful eyeglass purchasing experience!
My mother and I visited today to get new glasses. What a wonderful experience. Maritza helped us and she was so patient and helpful in picking out the right options for each of us. I highly recommend making an appointment to see her. She was the best!!
I was having a hard time getting my prescription taken care of and wasnt able to come back for my follow up exam until six months later. When I called they were able to help me book and carry out a follow up exam on the same day. Wellington and Susan were so helpful and understanding and the process was so quick, I couldn’t have asked for more. Great doctors, great opticians and excellent customer service! Highly recommend 😃
The greatest place to get your glasses! The staff is very helpful & professional. The optician, Elizabeth, as she did last year, assisted my husband & me in selecting our frames. She has a knack for suggesting frames that complement your face shape, eyes, and coloring--she guided me to multiple choices, any of which I would have loved. Dr Martus was exceptionally informative during the eye exam--she even remembered me from my past exams! A Concierge optometrist. My husband was extremely impressed with Dr Lloyd who spent a lot of time explaining the results of his photographic eye exam. They truly are the best!
Staff is very professional and courteous, while trying to decide on the right pair of eyeglass I was given personal service on not only what looks good on me but what product was best for me based on my needs and usage. They offer very good quality frames as well as service and the prices are fair and reasonable. My family of five all wear glasses and we travel to this store even though we live closer to other vision works.
**Update in Davis Vision**Went back to Davis Vision of Massapequa again for their 50% off frames sale!! I’ve been wearing glasses for many many years and wanted something different from my norm. Elizabeth helped me find these Cole Haans that I would have never even imagined myself in but they are my favorite glasses now!!! I get so many compliments when I wear them. I will continue coming here for high end! Especially when they have the sales!!******This place is always up to date with what’s the latest styles for frames. Picking out glasses is not a quick process and I’ve never felt like they are rushing me. I also feel that they give good advice to what style best suits your face. I like that they work with your budget too.
Update: I came in with my daughter to get her glasses adjusted and as always the at the staff at the Massapequa location are friendly and inviting. Elizabeth our favorite optician is a pleasure and always knows how to adjust my daughters glasses properly. im also due for my exam and cant wait to come backOmg amazing service friendly people and the optician Elizabeth was very knowledgeable and picked the perfect frame for me. I would definitely recommend this store
Excellent Service! Everyone was professional, covid responsible and friendly. Martiza was amazing in assisting us with our glasses/contacts options and choices. We will definitely be back to this location doe all eye needs.
Been a patient here for years even before it was Visionworks. They have only grown on me in recent years as some of the staff has changed for the better. New to me is Dr. Lloyd who is so fantastic. Now, I highly recommend coming here as it is a quick and easy experience when I come in. The staff members are very helpful when it comes to picking out frames & they are honest and tell you what complements your face the best.
The staff is professional and competent. The problem is accessibility. The phones go to a national call center. Sometimes, the wait is longer than a half hour. Booking appointments through the website leads to extensive delays. For example, my glasses are ready today, but the next pick up appointment is 6 days from now. It is inconvenient and time consuming.
I ordered 2 pairs of glasses over a month and a half ago and theyre still not ready. I called 3 times after initially waiting two weeks, they barely answered or left me on hold the first two tries. I tried a month and a half later and they said the glasses were delayed but didnt give me an explanation as to why. Im led to believe that they somehow delayed my order as they said my visit was a month after when I actually went. Now they could take another few weeks to get to my house, when I needed them for a vacation last week. I cant be too mad, I understand how these things work. However the customer service isnt very good in my opinion.
I am generally the most indecisive human on the planet when it comes to glasses and Ive been wearing the same frames for years but, Tamerra was so patient with me in finally changing up my look no matter how long it took me to choose something. She was an absolute joy to work with and I highly recommend going to this location. Im so excited to show off my new look when I return to work on Monday!! When Im ready for my next pair, Ill be sure to return to Visionworks. :)
I have been going to this place for years and my last experience was a NIGHTMARE! I waited in the waiting room for over 2 hours just to have a virtual doctor visit where the program wasn’t working. Two weeks go by and no one ever called to let me know my contact order was in. I spent 30 mins on hold while someone apparently went into the stock room to check. I hung up and called back to once again be put on hold. The gentleman who originally had me on hold for 30 mins came into the new call and told me my order was in. I pick up my contacts and as I’m checking to make sure the prescription is accurate, the woman who is helping me tells me the are all properly labeled right and left so you don’t need to check. As I’m checking I notice that they are labeled incorrectly! My prescription right eye was labeled as my left. I don’t know what happened with this store but that was 3 strikes in a row and I will not be going back!
You can’t beat the service. It was quick from site with the examination to the delivery of my glasses. Rich took care of me, he was the ultimate professional all the way. The glasses fit perfect and the progressive lenses were spot on.ThankYou Rich will definitely come back to your store!
I’ve waited all day for a phone call from a manger. From start to finish I had nothing but a bad experience in this store. The Dr barely looked at my glasses I had to advise him to check my reading portion of my eyes. After that it was all downhill.So now I’m sent to pick out my frames. I understand a global pandemic is happening & I work in the medical field so I understand. So now I’m given a box & advised if I touch it I have to put it in my box to be cleaned. Completely understandable. So I’m not really seeing anything I’m wowing about so I ask as I see all pairs of glasses lying around. “ can someone clean the frames not being used?” There might be something I like. I get told. Whatever is out on the shelves. Okay so that’s a no. Okay.Now my boyfriend finally finds parking in the overcrowded parking lot & he comes in I then explain what happened. I ask again... can someone please clean the the frames & I see a woman who has about 40 plus pairs of glasses in front of her & I ask a worker if they can ask the woman if she’s done with some of the frames so I can review them & again I got told no I can only choose what’s on the shelves. So I’m not happy I settle for an okay frame & I now wait for a man to help me. Again global pandemic he’s likely you have to sit behind the line. We both have mask on & these are my eyes you’re about to mess with. But okay. He’s half paying attention & he starts to measure not getting anywhere close to me. Again understand the times. But if a dentist another drs can get near you why can’t an eye dr with masks on.So he’s trying to measure half listing to what I’m asking for & he forgot my transition didn’t ask if I wanted any bells or whistles or go over any promotions or offer me any help in picking stuff out nothing just pay me.So now we leave I’m so unpleased with my experience I forget it & go about my day. So a little over a week I call to check on my glasses I have a woman who answered the phone & I ask. I would like to check if my glasses are in. I get asked when did you come in I said a week ago Saturday. I get in response nope not in it takes 14 days. I then ask are you going to take my name. She said nope not In it takes 14 days. About an hour later I get a text & an email “my glasses are in “ well that’s funny snotty girl I the phone couldn’t be bothered. So now I make my appointment online to pick them up & comes the following Saturday so now 2 weeks after my appointment. I call cause I’m running late. Bad day. I ask is there anyway to move my appointment back I’m just running late. I get told no schedule is full can’t do. We got nothing. Take your appointment or don’t. I then ask are you even going to ask my name. She said nope I see your appointment 4 pm. I then say again I Understand your booked & I’m in a bind, hoping for a little empathy & I get told. “ I told you we are booked we will see you at 4pm” I almost fell over. I then replied with worst customer service & I’ll see you at 4pm & hung up. So when I get there & get my glasses I then tell the wonder nice woman helping me what happened from start to finish & she was the ONlY empathetic one in the whole office. I am now having an issue where my glasses have left a red make on my nose & I don’t even want to call them that’s how bad they were.
Terrible service long wait times. No help assisting in picking out glasses and they no longer take measurements to ensure the correct fit. I ended up paying a lot of money for ill fitting uncomfortable glasses. I get it we are in a pandemic but proper fitting glasses are ESSENTIAL! I will not be returning.
I gotta say I’ve been wearing glasses since I was 8 years old, and this is the first place to help me find a pair that fits and looks like “me”. Exam was also very thorough, and unlike many other places, the doctor actually paid attention to what I said and all my concerns. I’m 28 now, and can’t say I’ve had a better experience anywhere else. The opticians are great, and free adjustments! They even replace screws, what more can you ask for? Totally recommend!
Very friendly, knowledgeable service. Very large amount of frames at reasonable prices. Courtney spent a lot of time with us to make sure we were fitted correctly and were happy with our selection and vision. She is a credit to Davis vision works and we will ask for her in the future.
Davis vision made the glasses picking process quick and easy! They have a wonderful selection and the staff was very informative. The wait time was minimal and my new glasses were ready for pickup in a week! I will definitely be back!
Excellent experience! Staff was extremely helpful and knowledgeable! Maritza was very patient, kind and assisted my family with our eye glass needs. We will definitely be back! Highly recommend!
Visionworks Massapequa is wonderful. The doctors are very thorough & explain everything to you. And Wellington was so helpful finding the frames that were perfect for us! My family of 5 will be coming back each year!
My name is Cynthia and I had the most amazing experience with Elizabeth. From the minute I came in the door the staff was just lovely.I will refer folks to them for their vision purposes.
I can’t say enough about Wellington Mendez. Such a true gentleman. So knowledgeable and dealt with us with such patience and understanding. He deserves more than 5 stars for sure. Will definitely be returning for all our eyeglass needs due to this person.
I visited this location with my daughter in search of a particular style of glasses that she wants.During my visit I was appalled to overhear (an older aged woman with short blonde hair and bangs) speaking to an associate (short young female with curly brown hair) in a very derogatory manner. The young female appeared embarrassed and upset, but held her composure with outstanding maturity.I felt sincere sympathy for the female who was very professional and inviting of us when we entered the store just a few moments before.I dont know if this is something that happens frequently among the workers at the store, but I feel compelled to speak up for her.Unfortunately we were unable to find the frame my daughter was looking for among the mass amount of disorganized frames, but I am reluctant to return.
The staff here is overall great, i’ve been here plenty of times and always get great service EXCEPT one specific employee Jeff Solomon. He was VERY nasty to my father who came here for glasses and discriminated him because of his accent. COMPLETELY UNACCEPTABLE. As a customer no one should ever be treated in this type of manner. The manager was made aware of this situation and rectified and made our experience better after this. don’t let people like Jeff stop you from shopping here for your glasses.
I recently broke my glasses while working on site in Merrick. I drove to Massapequa once I got off my shift because I am blind as a bat without them. Also since I work heavy equipment I am legally obligated to wear my glasses on the job. I couldnt be happier with the service that was provided to me here. Temerra gave me a huge boost in confidence when she helped me get fitted for my frames and the specific lenses I needed. Once again, thank you for all of the help you provided!
Three years ago I got two pair of glasses with the second pair only $25 more, a nice deal. Last year I got two pair again as my plan approved but the staff girl didnt know, wasnt trained or didnt care because I did not get the same deal. I had another appointment soon after as was running late so I didnt start an argument and left. Dont know if I will return again. They do have a large selection of frames to pick from. If I do go back I will get it in writing on what my plan states and they will honor it.
Their staff has great customer service from making the appointment, to seeing the Optometrist, placing the order with the Optician & even picking up my glasses! Everyone is helpful and efficient, especially Tamerra.
For years I have struggled to find a comfortable and professional business to help me with my eye care needs. Irrational as it sounds, I am terrified of anything having to do with my eyes. Luckily I happened into Visionworks recently and Im so happy that I did! The highest caliber service and customer care were provided for me. I am so happy with my new glasses and sunglasses. Thank you everyone!
I loved the service. I would recommend to anyone who love great service, knowledgeable and very caring staff. I had an issue with the way that my tom ford Glasses fit. The Store Manager came to the rescue nd helped me out they fit as if they were a part of my face. Thanks Tamera.
Wellington was very polite and considerate and attentive to us. He was very knowledgable and took his time in explaining the different benefits in purchasing the glasses contacts etc. He put our needs first which is excellent customer service.
I want to thank Maritza for her wonderful customer service she provided. Her pleasant personality, efficiency and professionalism made the experience a positive one!
The manager Tamerra at the Massapequa location is truly a rare find. She’s so relatable yet professional. I hate when it’s time to get my glasses but from check in to check out She was sure to make sure I found something that not only looked good but felt good will definitely continue to shop here instead of my private eyeglass place
I had a wonderful experience today at this location. They made you feel safe and comfortable the entire time at the store. The sales person Maritza was outstanding she was very helpful and knowledgeable.
I just moved to this area and needed a new pair of glasses. One of my neighbors recommended this retailer. I was impressed immediately with the level of friendly and knowledgeable service. I love the glasses I picked and encourage other people to shop here as well.
To make a long story short visionworks is blessed to have such great people working for them. Tamara was AWESOME. Relatable, patient and kind and most importantly knowledgeable. I love my glasses. Will return!
Thanks Visionworks so much for your help and for providing all of us at Steel Impressions with new glasses! Davis Visionworks is filled with lovely and skilled staff. We highly recommend them!
Our point of contact person at the Massapequa on Merrick Road location was Maritza. She was very nice, professional, and knowledgeable. She was a tremendous help to our needs.
My visit was awesome!! they took the time to explain things to me unlike other eyewear stores who just try to make commision. Kudo sto the store Manager Tamerra, she is very knowledgeable and has a kind spirit. Good Job Visionworks....................
In 18 yrs wearing glasses DVW is THE BEST. Staff’s professional, friendly, & knowledgeable. Especially Rich who helped me w/ PD measurements & selection of 2 pairs. Pricing CANNOT be beat. If I hear of anyone looking for glasses, I’ll DEFINITELY send them to you. Thanks
Such a pleasure to see Dr. Lloyd for my yearly eye exam. She is a special doctor. So thorough in checking the health of my eyes, as well as giving me and excellent eyeglass prescription. The Best!
Maritza was extremely helpful and friendly and I genuinely enjoyed talking to her! She was so great at explaining everything and I left in a very good mood :)
Working with Tamerra was awesome so happy I came here also their safety protocols I couldn’t be more impressed with I think they are doing a great job handling this new COVID-19 environment great job Visionworks
My service advisor Maritza was fantastic she eased the whole procedure she made she made the whole procedure very very easy and very enjoyable was really a pleasure is everybody got to see Maritza I never get to see Maritza again so keep this under your hat was great
Had a great experience at Davis Visionworks in Southgate Shopping Center. Maritza was extremely professional and helpful.
Maritza was amazing! She was a great helping me pick out my glasses. She definitely deserves 5 stars!!
This is the best place I’ve ever gotten glasses from! Very affordable and great promotions. The service is phenomenal and every one on the staff is friendly and knowledgeable. 10/10 would recommend.
This place is not fancy.. but you def get amazing service.. The manager Tamerra and vision expert Maritza were so accommodating and professional and very good at their job. I highly recommend going here.
Dr. Lloyd and Elizabeth are the best. Dr. Lloyd took her time with me to insure I have the right RX and Elizabeth found the perfect glasses for me.
I came to this location with my family and was very happy with the service here. The entire staff, doctors and the managers, Susan and Kourtney, went over and above to make sure we had a great experience here! I will be recommending this store to everyone I know!
I love this place, everyone is so friendly very professional. Went to get glasses for my grandfather and Jeff help us, very happy with the service. Will continue to come back.
Great and speedy service.. The Dr and technicians were very helpful and patient.. Marisa was awsome, so friendly and sweet, she helped me find frames that didn’t make me look stupid lol.. Thank you for that... But yes overall a great experience and I highly recommend
Had a great experience with our vision works associate maritza Fertig she was very helpful and very knowledgeable help to pick out the right styles made me feel very comfortable!
I had a great experience here. Everyone was very helpful. Elizabeth helped me with a problem I had and she was kind, knowledgeable and very caring. She is a valuable employee. Thank you.
I had a wonderful experience at Visionworks. Elizabeth was very understanding, thoughtful and knowledgeable. She knew exactly what I needed and more. I recommend this store.
Great experience, very professional and Maritza who helped me was awesome...she made her suggestions and explained my option so everything was easy to understand. The Dr. was awesome and I was in and out...!
Dr. Roth and Maritza were fantastic, and so kind to my 6 year old daughter who was getting glasses for the first time.
Great experience! The entire team were very friendly, knowledgeable and professional. Tamerra, Dr Roth and Maritza were all awesome! Thank you!!!
Love this vision works everybody greeting you as soon as you walk in and Maritza helping me was awesome, help me get glasses that fit perfect :)
Maritza was exceptionally patient and kind and completely helpful! Made a new experience for my daughter fun and exciting!!
Great experience! Extremely helpful! Will definitely recommend to friends and family! Excited to get my new pair of glasses!
Got my glasses adjusted here and I feel like a new man. I recommend Wells for the adjusting of the glasses. He is the best adjuster around!
Staff is very friendly. Selection wide array. Convenient hours. Only challenge is can be busy holiday week - make your appointments early.
I have been a customer for decades. There new phone automated system is HORRENDOUS. Ill think twice about the next time I need a pair of glases.
Very unprofessional and racist.. After calling to have my sons eye tested got there , the guy just say well the doctor is leaving. ..Not even so sorry do you want to make an appointment. This was 2 hours before closingclosing. 😠😡
This wear was my first year of getting glasss my mom to but they ripped off my mom this lady said buy one get one free so my picked then once she can do that deal and then we were paying the woman payed both of glasss but she the lady said buy one get one free TO MY MOM. so I my is very mad about that
Jeff was a pleasure to work with. Examined all my options for frames and was able to come up with a solution that fit my needs perfectly
Liz and Jeff were very helpful helping me get my glasses and contacts. Great service!
The word I use for this place is easy. In and out without ever a hassle.Dr. Llyod and Wellington are both patient and kind. I highly recommend
I had a wonderful experience from this establishment with a gentleman called Wellington SIM and 80-year-old woman with a hearing problem and he helped me tremendously and talked me through everything
We had a great experience! All staff were helpful and the doctor was great with my daughter!
Mantza is a really great worker and is super funny and and helpful! Hope to have her next time!😀
Very good experience at this location. Maritza was very helpful and had a good working knowledge of my coverage. Very helpful
Ive been going here for 3 years now and the staff and doctors are nothing but amazing. The professionalism, and attentiveness makes me a continuing customer!
Jeff at vision works in southgate shopping center really helped me out. Great place to go for a appointment! Would recommend!
Doctor Lloyd was very nice and very helpful with my exam and contacts . I would highly recommend coming to this location.
Great customer service, especially by Maritza! A very efficient establishment overall.
An amazing location! Everyone is very friendly, appt was quick and our glasses will be ready tomorrow!
Horrible customer service and lacking selection of eyewear
Super easy and quick experience, I worked with Elizabeth & she helped me. Really helpful and good
Maritza was very helpful & made the experience a very pleasant one. She is an asset to your company.
Great experience here.Maritza helped me and my mom and she’s really nice and helped a lot.
Had a great experience. My son was very happy with Jos glasses.
Maritza was incredibly helpful and knowledgeable. Was a very pleasant experience with her.
Awesome place! Maritza was very professional and lovely to deal with. Thanks!
Maritza was amazing. Very competent. The value is outstanding . We will be back!
Great staff member Maritza!! Went back just for her fantastic customer service .. give this wonderful service women kudos!!
I came in with the sole purpose of getting glasses and I got what I wanted, didn’t pay a single penny over my coverage, thanks Kourtney!!
Dr Martus & Dr Lloyd are the best. All of the associates will take great care of you
Everyone is nice and professional. Good place for glasses
Went there for a repair and ended up getting examined! Top notch service! Will recommend to my family and friends!
I love this place. They are always courteous and helpful. Great selection of frames
Very professional and helpful service and a great selection of eyeglasses.
Great experience with Tamerra! Will continue to get my glasses here!
Jeff was excellent! He helped find me a new pair of glasses.
Fast efficient service. Excellent doctors. Recommend getting the octomap!
Great service. Quick turn around in getting new glasses
Helpful and friendly staff. I can see well now.
Good place for eye exam and purchase of eyeglasses.
Maritza is the best.. best pair of glasses ever
Great service and friendly staff. Would definitely recommend.
Got a deal for 2 glasses for 100 totally worth it.
George was so helpful! Great experience!
Seamless, professional and will definitely return to this location.
Annoying staff.
Excellent, comfortable service, made to feel at home
They have a staff to take care of people individually
Jeff was great! Thanks for the help.
Great! Service!
Great service and amazing staff.
Marita was great.
Tamerra was awesome!
Fast & easy service!
Excellent
Great service
Total reviews rating 4.6
151 Reviews for Davis Visionworks Southgate Shopping Center 2023:
Review №1
2022-04-02It was my first time going there recently, The staff are the nicest people! Wait time on a Thursday evening was fast! The doctor was very helpful with everything, especially since I have severe astigmatism! I was able to find a beautiful pair of frames for a reasonable price!Definitely going to be my go-to optometrist from now on!
Review №2
2022-04-05I have been going to Visionworks in Massapequa for a very long time. They have always been fantastic to deal with but the recent service from Elizabeth, Maritza, and Jay has been stellar. A few issues with the glasses and sunglasses I purchased was handled with such care and understanding and rectified immediately. I cannot recommend them enough!!! If you need prescription glasses of any type, do not hesitate to visit them.
Review №3
2022-06-16The manager here went out of her way to help my son get prescription sunglasses at a reasonable price. She helped us as quickly as she could with a line of people waiting. My son was thrilled to get a super cool pair of Ray Bans that he can actually see with, at an affordable price. Thank you!
Review №4
2022-02-03The store is fine. There was a wait for my eye exam, but I guess my appointment time didnt matter because I went on a Saturday and they couldn’t handle the traffic. There’s a test that’s a part of the eye exam that uses a machine that’s right there in the store that isn’t covered by any insurances that they charged me $20 extra for, it felt like a money grab. After my exam, I picked frames without help while I sat around waiting to be helped. The sales person spent five minutes with me and, almost two weeks later, my glasses still aren’t ready even though I have a minimal prescription and ordered basic lenses.
Review №5
2022-04-09Had a great experience today. Brittny made an appointment for me for my eye exam earlier in the week. I arrived a few minutes early and was taken right away. I was offered an advanced photo of my retinas and it was explained it was not covered by insurance, but would only cost about $20.00. I decided to do it because macular degeneration is something my grandmother suffered from and I wanted to know if I had any signs of it. During the exam Dr. Roth showed me the photo images of my retinas and explained all the things that were shown. The exam was comprehensive and pleasant and informative. Then Elizabeth helped me select frames and lens options that would suit my needs, one fancy pair for use in the office and a casual pair with a plastic frame for me to wear when falling asleep at night either reading or possibly watching TV. I had blue light blocking finish put on both pairs to reduce any irritation or sleep disruption that screen time can cause. I’m looking forward to picking them up in a week or so.
Review №6
2022-06-11Today , I went to Vision World and received my new glasses . There was a problem with my prescription and I was seen by Maritza . She explained in detail my options . They are very lucky to have a professional like Maritza . Best experience with customer service I had in a long time .
Review №7
2022-02-07My daughter & I were in on Sat for our yearly vision check up & had the pleasure of having Maritza take care of ordering our glasses, she was exceptional & went above & beyond to answer all our concerns, she was very professional, knowledgable, patient & did it all with a smile on her face! She is a true asset to the Davis Visionworks team! Thank you Maritza!
Review №8
2021-05-31My experience at Davis Visionworks at the Southgate, Massapequa Park store today was of the highest quality on every possible level. I arrived 25 minutes before my appointment time and was taken care of within minutes of entering the store. Every person I came into contact with treated me with the utmost respect and professionalism. Dr. Elliot Roth was great and answered all my questions during my eye exam. Most of my time was spent with a charming and highly professional sales representative by the name of Maritza. I never felt rushed to make my frame selection at any time. Maritza is just outstanding and a great asset to the entire Davis Visionworks team at their Southgate, Massapequa Park location. Thank you all for making my experience today so positive and memorable.
Review №9
2021-12-30Everyone that works at the store is so pleasant. It’s extremely refreshing in this day and age to walk into an establishment where people are actually friendly and helpful. I was especially pleased with Maritza ! She was so helpful and gave me an honest opinion about every frame I tried on (there were many) . Kudos to the entire staff and A++ to Maritza!
Review №10
2022-02-17The first time I was a the store it was 4 years ago. Luckily I was helped by Maritza. She was very helpful, explains in details, gives you options, always with a smile. Shes very professional. Since then, every year I go there and always ask for Maritza.