Decor Gallery and Framing in New York

Review №1

2021-04-28

I cannot say enough amazing things about Decor Gallery and Framing at 222 3rd Ave! I had 5 different pieces of art that all needed to be framed, and the people at Decor really took the time to walk me through a range of frames at various prices that were all super high quality. They really care and are so friendly! There are options, from super premium, to affordable and still high quality. Secondly, they had a very quick turnaround and rushed my order such that I could have art on my walls before my birthday dinner. Finally, they really went the extra mile - they helped me carry and load my frames into my car when done. David also made a tweak to one of my frames, and even offered to drop it off on his way home! It was such amazing service - thanks again, Decor!!!

Review №2

2021-10-17

Had a super great experience here….I had been doing yearly photos of my boys for the past 5 years and the shop in Noho stopped carrying the frame :-(As I had the name of the frame, I stopped by here by chance and Anthony couldn’t be any nicer :-)He checked online and then called the supply house and they had it in stock!!!Thank you Anthony… you are the BEST!!!!

Review №3

2018-12-08

My painting had smudges and fingerprints! I figured because theyve been in the area for a while that they would at least respect an oil painting. It was completely unprofessional and something that is completely unexpected.Went to have the 2 frames fixed. It took a week and absolutely no work was done. They did refund my money, but mentioned that they can fix it 10x what was quoted.Should have trusted the other bad reviews.

Review №4

2019-05-08

DO NOT DISPLAY YOUR WORK HERE! I had 3 original drawings displayed here. I delivered them in December, and finally in April I called because I hadent heard anything from them. First, they didnt know my name (if you have 3 pieces of someones artwork up in your small store, shouldnt you know those artists names?). I asked them if I could come pick it up because I wanted to display them somewhere else, and they said sure come whenever, with no care in the world. When I got there, one of my pieces was on the floor. All 3 pieces were COVERED in dust. One of them, looks like someone spilt coffee on it, and it went under the glass and the matte in the frame soaked it up, because it had a stain all over the left bottom corner of the matte. They dont have any respect for the artwork or the artist.

Review №5

2018-10-07

DO NOT MISTAKE THIS PLACE FOR THE OTHER, HIGHLY RATED, DECOR ART. THESE GUYS HAVE OBVIOUSLY RIDDEN ON THEIR COATTAILS AND ARE COMPLETE SCAMMERS.Dropped off a piece of art thats been in the family for 40+ years to get glass installed on 28 December. I chose museum glass and was told it would be ready in a week, at a quoted price of $155. I return a week later. Am told a couple of more days. I come back two days later - same thing again.This continues several times, and Im told two weeks in they tried to install a cheaper glass and it just wasnt working, that they need more time. Finally its ready on 19 January, more than three weeks later, and I am charged $270, almost double the quote. Having been without the work for almost a month, I grudgingly pay, just so I can have the piece back.Two months pass. The glass starts to lift. Annoyed, but assuming they will take responsibility and fix at no cost, I drop the piece off again 26 March 2018. Again, a couple of days. I check in two days later. Need more time, another few days. Check in again, need more time. On 11 April, I swing by. Piece is not ready -- hasnt even been worked on, so I just take the poorly framed work home with me, completely frustrated.Short of the long, in a span of 19 weeks, they had my piece for six weeks, charged me near double for shoddy work they wouldnt fix. I CANNOT recommend this place -- find the multitude of others that are better. I have.

Review №6

2018-01-24

I went here to have my NYU Senior Thesis Exhibition images framed. Obviously, this event was extremely important to me as it was the culmination of four years in University. After visiting many frame stores none of which felt right, I accidentally stumbled upon Decor Art Gallery. Raichan was extremely friendly right off the bat and made me feel much less anxious about making the right framing choices. She knew exactly what would look best with my work and made me feel confident in my final decision. She then quoted me about $100 less than any framer I have been to previously. She also gave me a great discount considering I was framing five VERY large photographs. (47in x35in). Considering this was my thesis project, I was an anxious mess and worried about my pieces being in good hands, but throughout the entire process, Raichan was on my team. Each piece I had framed was so carefully handled and given lots of care and respect. Everything was on time (even when I had to ask for the pieces to be ready earlier than I had first said). Each piece was carefully bubble wrapped and Raichan even carried them herself to my car. My framed work looks amazing and Raichan was not a pleasure, but an absolute joy to work with. If I ever need anything framed again, I know exactly where Im going. Raichan is a gem.

Review №7

2019-04-18

The negative reviews don’t reflect my experience at all. From frame selection (spot on) to preparation time (a few days ahead of schedule), everything was handled in a professional and cheerful manner. I’ll definitely use them again.