Wheelchair-accessible car park
Yes
Del Hatt Automotive in Poughkeepsie
Categories
Location on the map
Poughkeepsie, Dutchess County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 845-452-4635
Site: https://www.delhatt.com/
Site: https://www.delhatt.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (69)
A BIGGG THANK YOU to the staff for the best alignment and quality customer service.
Top quality work, I bring all my cars and work trucks to Del Hatt. They are porfessional and can fix any problem.
Brought my 35 diesel pusher in for a hard pull to the right. Spoke with the owner on the phone prior which made me feel confident to make an appointment. Del Hatt has extremely competent mechanics that take their time and are very thorough. They performed a 4-wheel alignment and adjusted the ride height on the air suspension. I cant be more happy with the results. I can drive the coach with 1 finger now, no more fighting the wheel. They even found another issue that could only be found by being so thorough. They treat your vehicle like it was their own.
Came to Del Hatt as a walk in, with a aftermarket exhaust nightmare.The task was to remove noisy aftermarket exhaust and weld back in stock exhaust. They took me right in and got the job done.Could not be any happier Thanks Againwill be coming back!Thomas from Poughkeepsie
I just purchased a RV and want to have a wheel alignment done before driving to Florida. I remembered Del Hatt great reputation for wheel ailments and made appointment. Haven’t been there in years and was so glad I did because I was impressed with the great service. A couple weeks later I had appointment with a RV repair service that the previous owner used. Had some issues with the electrical system controlling the slide out. Two days later I picked up the RV and was told it was fixed. When I got it back the slide outs still was not working. I decided to bring it to someone locally and I stopped by Del Hatt to see if he could look at my problem. He came out immediately to see what was wrong and fixed the slide outs in a few minutes. You don’t see many people or businesses with that kind of care about customer service. I had some other things that needed repaired and left it with Del Hatt knowing when I pick it back up things will be done right. I been self employed for over 45 years and would recommend
We went in for a NYS inspection on our Subaru Outback. We knew the rear brakes were very noisy and expected they might fall. Sure enough, they almost down to the metal, and one caliper was seized. Del Hatt installed high quality parts and had the car ready in only a few hours. We were really impressed at how fast they were able to diagnose and repair the car. Thanks!
Great customer service, no BS, things are fixed right the first time.
I have finally found my new auto mechanic.The guys at Del Hatt auto were honest and respectful to me and my wife. They delivered excellent service for my car inspection and repair. My wife felt safe there and not taken advantage of. Great team.
Del Hatt has by far, provided the best service I could ask for when it comes to automotive repair. With a very friendly and honest staff. I feel like they put the customer first, always. Kevin and Doug are amazing mechanics, I wouldnt go anywhere else.
This place is amazing! I bought a car from another mechanic and it turned out to be a total lemon. The seller promised me it would be great and it wasnt. Head gaskets went 3 times in the year I owned it. It kept over heating and doing all sorts of weird stuff. When mentioned maybe the car needed a new engine the seller told me I was wrong. So I decided to take my car to Del Hatt instead. Turns out, that was the best choice I could have made for my car. Kevin had it looked over and sure enough it needed head gaskets again. But that wasnt the only problem. I had a warped engine. Kevins first suggestion was to replace the engine which was funny because thats what the previous mechanic told me not to do. We replaced the engine with a different one and my car has been running amazing ever since. Kevin worked with me on he price and the towing. He did the engine for a fair price and also included free labor for a new water pump and timing belt.If you want a good mechanic, Del Hatt is the place. You can trust them and you can trust their work. I wont be taking my car anywhere else.Thanks for all your help guys. Im glad I didnt have to get rid of my car. I love my Subaru 😍😍
Had my previous mechanic install custom performance suspension components and was very unsatisifed with the outcome. His response was that its how it rides and what I bought. Took it to Delhatt and explained it to Kevin and Riley. They were confident they could help. Not only did they overhaul it and do it correctly, they advised that the previous installation was completely wrong and even worse, it was dangerous. They also found additional issues that should have been previously discovered. Now the ride is far more comfortable and drives like its on rails. Now the car drives like a dream. The Technician Doug did a fantastic job. Everyone in the process was great!
Second time I bring my truck to then and again couldnt be happier. They are so thorough and polite explaining everything as well as reasonably priced. I come from Middletown to have them do all my work. HIGHLY RECOMMENDED!!!
Friendly, courteous staff. Very competent technicians. I got good advice from them for my 3 cars. Work done properly and on time. Lower price with coupon helped a lot. Keep the coupons coming. I am very satisfied.
I had an appointment to have a problem checked out regarding my Subaru Legacy. Kevin and his staff took the time to find the problem and than informed me of what was needed to correct it. The operation is very professional, the staff personable and I would recommend them to anyone. Thank you Del Hatt Automotive.
I was looking for a professional business to install new rims, tires, and TPMS sensors on my 2017 BMW 340i xDrive. They are well trained, know their stuff, and Im very happy with their work, service, and pricing/value. They are now my go-to experts.
I had a really bad steering wheel shake in my tractor trailer at about 60mph. Couldn’t figure out for the life of me what it was. The front end was tight. Everything was new. I always grease everything. I had told Kevin I put the balance bags in the front tires thinking it was a balance issue. he said take them out, bring your tires down, and we will balance them the correct way... well sure enough George put the tire on the balancer and it was way “outta wack” George knew right away that this would fix the wheel shake... (I had my doubts) long story short. I put the tires back on and the truck never drove down the road so smooth in 3 years!!! What a difference!! From now on, any front tires I get are going right to Kevin and George to get balanced the correct way! Thanks guys!!
I went to a cheepo discount chain for an alignment, that only made it worst and lied. Del Hatt did it right the first time and perfect.
Third time for service.... Fully satisfied for the professionalism of its people..., technical knowledge and expertise andhigh standards... Impressed as well as the previous two services in a very difficult auto situation (I dont want to mention my mileage) ... Kevins honesty and Rileys (the manager) brilliancy makes u bow with admiration of this company ...Del Hatt is its name. in Poughkeepsie.. Best wishes u guys..... Evans
Always a thorough review of my vehicles health and common sense solutions tailored to my meager budget. I completely trust Kevin and the Del Hatt team- and have for years!
Super clean shop, very friendly guys. Had an alignment done on their drive on machine with my lowered car. They did an excellent job. Highly recommended.
Have been going to Kevin and crew for a while now and have never been disappointed with the quality of work. I recommend them to anyone who needs work done on their vehicles and know they will be happy with the results.
Friendly, intelligent and professional. These guys care about their customers and the cars they drive, and it shows. If you want it done properly for a fair price, this is your best option.
The nicest people in the truck repair business you will ever meet,from the hands on owner to the top notch technicians they are the best.Quality workat a great price.Thanks to all .Highly recommended!!
Great place. They really care about you and your car. They are trustworthy and flexible. I will definitely be bringing all of my cars here in the future.
Great service! Del Hatt fixed a problem with my car that 3 other shops couldnt! Clean shop, friendly service! Will definitely be back!
The crew at Del Hatt is top notch! They are very knowledgeable, do a great job, and have fair pricing. Highly recommended.
This is the place to go to get reliable, thorough servicing and repairs. Kevin in particular is professional, personable and helpful. What a great team and service. We would not go anywhere else.
These guys are really good at aligning lifted trucks, had my truck lifted 7 took to another shop said it was aligned properly, but it wasnt. Took to these guys, they found problem quickly and fixed it in about an hour with no extra charge . Great shop will do business with them in the future, highly recommend to anyone who wants automotive work done properly!!!
Meticulous service. My car drove like it was brand new after getting aligned at your shop. Thank you for your careful attention to detail.
1st experience with Auto Repairs at Del Hatt. So far so good. They got it rite. Consciencious emloyess. A team that cares. Yes, they actually care!
Repair shop highly recommended. Especially if you need your vehicle aligned (they do fire trucks, campers, etc)
Best repair shop around wont go anywhere else. Has a great owner who looks out for all his customers.
Expert alignment. Very thorough and knowledable. If you have modified your suspension, Don’t go to anyone else for an alignment.
Always the best in service and done in a timely manner . I would highly recommend Del Hatt Automotive!
Best place for an alignment. Top mechanics in Dutchess County.
Have had many problems over the years and they have managed to solve them all! Great mechanic!
These guys know there stuff, they were the 3rd and last stop with a brand new motorhome that wouldnt stop shimmying....
KEVIN AND DOUG ARE FANASTIC. I ONLY TRUST MY VEHICLE TO DEL HATT AUTOMOTIVE 100%
Very professional, clean shop, I’m treated like family here. I would go anywhere else. Thanks Nick
Amazing service. Very friendly. Great prices. Definatly will be back.
Kevin is one of the most honest and talented mechanics around!
Honest and professional service
Very accommodating and superb customer service.
Best place in Dutchess County for front end and alignment
Great service and professional work thank you guys
Clean shop, they can fix just about anything. Great service!
Best shop in area for alignment
Excellent, stand by there work !
Great service and extremely thorough.
Experts in Chassis and alignment. Great shop.
Good service
Very helpful, & honest. Would highly recommend them
Super professional. Awesome staff
Fast and awesome service ... 🖤🖤🖤
Super professional and quick.
Great experience.
When its fixed, it really is the 1st time
Meh
Very professional
Total reviews rating 4.8
69 Reviews for Del Hatt Automotive 2023:
Review №1
2022-05-10Long review for a great shop-The wheel and alignment shop of your dreams. Seriously.I asked a friend, is there a shop in this area that will do an alignment well, listen to all the little requests a car person might have, and take care of aftermarket wheels and lug nuts? Take care not to scratch anything? He said Del Hatt, so I went there with my new wheel set up.The quality of service and care is high, along with their experienced technicians and equipment, you cant go wrong. Being that this is a high caliber shop, the price isnt bottom of the barrel, but you are getting your moneys worth, and theyre really not chasing your wallet. Good people own and operate this place. They found and replaced a broken wheel stud, almost definitely broken from the last shop I stopped going to and their carelessness. Del Hatt didnt hassle me, pricing is broken down clearly, and they didnt pressure me to get that replaced, but I wanted to get it done before anything else.Ill be back for my next alignment and any suspension adjustments.Great for the average driver and the car enthusiast.They are familiar with aftermarket wheels and suspension, so you are in good hands. Cheers!
Review №2
2022-01-12This place is just so amazing, I would never go anywhere else: they’re very knowledgeable and respectful. They’re so friendly and customer service skills like no other. I’ve been coming here for years. From oil changes, inspections even tires to big jobs like my front differential, ac compressors, and so much more. They get it right every time. If that hasn’t won you over yet how about the free rental while they work on your car! Or if you’re just waiting for a small job to be completed you can just sit and enjoy some of the Great conversations from the woman at the front desk while having a coffee and a snack they also provide! Seriously Ive been to questionable shops all over and as a woman I know I can trust them to do the job right. This is that comment you been searching for to see if this is the shop to bring your car too. Well what are you waiting for go do it! 🤣🤷🏻♀️
Review №3
2022-01-22Brought my car in for a four wheel alignment (1/21/2022) and was taken in same day with no prior appointment. Staff were friendly and informative. Pictures were taken of possible repairs coming up. And everything explained in detail. Alignment is spot on, Highly recommend.
Review №4
2022-04-11The truck belongs to me but my daughter Diana drives it and has been bring the truck for service and has been satisficed with your service. The attention to detail has been great and we will continue to service my truck at Del Hatt Automotive. Thank you the Del Hatt Team!!!
Review №5
2021-11-26First I must thank my dear friend Jenny for recommending and bringing me to Del Hatt. I absolutely love coming to Del Hatt Automotive for my vehicle needs! Each experience I’ve had thus far for almost 2 years has been equally as pleasant. Your front end workers and auto mechanics whether on the phone or talking to me outside are amazing communicators. They always go above and beyond to make sure my experience is comfortable and stress free and all my questions are answered even before the begin working on the vehicle.In addition, Del Hatt service and workers give me the comfort of knowing I’m in good hands with their professional advisement, work and practices toward their customers. I am continuously amazed that every experience with Del Hatt for me has been amazing! Thank you Del hatt for your consistency in providing great automotive service from start to finish….👏🏼 🤗Sincerely & fondlyJoyce
Review №6
2021-12-01This is a real professional shop with real automotive technicians that use real professional tools, machinery and equipment. Every single person there is exceptionally courteous, knowledgeable and kind. I drive from queens NY to them which should say a lot. Would recommend dell hatt to anybody without thought. Pleasure to deal with guys ! Thank you for existing...
Review №7
2022-03-02Competent and very knowledgeable repair shop. A bit pricey, but, I guess that comes with the territory of being highly respected and trustworthy. Overall, Im very impressed with their work.
Review №8
2022-04-30As always, my vehicles are fixed properly and at a reasonable cost. They keep a clean shop, are polite, and return my vehicles clean.
Review №9
2022-06-29Nothing like having full trust in your Auto mechanic. Thank you Del Hatt
Review №10
2021-04-07Had to drop a review because I highly recommend this place. As a mechanic myself I’m super skeptical on what shops I take my vehicles to when needed. After reading reviews I had no reason to not try Del Hatt. Came in randomly to see if they could do what I needed and i felt welcome and positive about the environment/people. They needed to modify my steering knuckles for an upgraded steering setup and after explaining they had no issue doing it. Picked my truck up after less than a week which is very reasonable for the work they did and my steering is better than I thought it’d be!! And my bill was far less than what I expected. Definitely worth going here and talking to Kevin about your auto issues!