In-store shopping
Yes
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Comments (72)
I was going to be going on a cross-country trip and I had an issue that I basically got yesterday. Monica at Della told me to come in basically right away and they took care of it so I knew that I could safely drive across the country. Not only that but the actual repair technician came in and explained it all to me and also told me a little bit more about other issues that he had noticed about the car . The thing I appreciate it is is that I had called a dealer or two in other places and they couldnt take me for a week but Monica made sure I got in right away. Great people and an extremely fair price
Had a great buying experience! Just bought my truck from Della the salesman who helped me (Van) was friendly and accommodating as was all the staff I talked with. It was an easy quick process. Thanks guys😁. I will update my review in a few months.
I brought my car in to have the axles looked at and fixed...service tech said I only needed one repaired (bearings)...however I had a second and third opinions saying both needed replacing the service tech at della Queensbury did the repair and I was charged $298.45...the vehicle still had the same problem when I picked it up so I took it to saratoga honda..Where they replaced both axles...i had called the della service tech asking if i could be reimbursed the $298.45 since he shouldve replaced the rusted axles...i was told theyd take $100 if they replaced the axles...this offer was not to my satisfaction thus I went to saratoga honda and lost out on $298.45 ... Very dissatisfied with della of Queensbury
Went to Della on Quaker Road for routine service appointment, my first. By the morning of my appointment an additional service was required that was warranty work. Beth greeted me as if I was a long time friend. My car was diagnosed, and reguler requested maintenance was done. In addition my new problem was found and work started. Jeremy and Beth spoke to me about the fix. Had to wait till next day for my car but was well worth the wait. Outstanding service by true professionals. Would recommend Della service to anyone. Thank you does not seem like enough to say.
Friendly. Nice waiting area. Got our car done faster than they thought.
Excellent buying experience. I never felt any pressure. I drove a few cars and got a good deal. Definitely check them out if you are in need of a new vehicle.
Went down there and bought a truck today. Very personable staff, friendly, professional, I feel we got a good deal on the truck we bought, thanks Don & Ron!!!
Excellent service the meet our needs in Buying a new car everything went smoothly and we are able to get the payment weve honored the hand everything we needed and were in-and-out in great time
Unlike other dealers, we started with the payment I wanted to make, that I could afford to make, and went backwards from there about what car would be in that range. I didnt feel anxious, like I have in the past. The salespeople are very professional and the financial manager is not pushy, saying that you need this or that, but recommending instead. It was a breath of fresh air to lease my Buick from Don Dingman at the Della Group on Quaker Road.
Just wanted to let you know that one of your employees is an awesome person. One day about a month ago I came out of work and tried to start my car(2016 Honda CRM) and could not even turn my steering wheel. I tried several times, as this has never happened before. I panicked and was very upset, but got a ride home from a friend from work. I called your dealership and spoke to a woman named Jody. Jody told me that the steering was lock and to really pull the steering wheel from side to side. So I called my mom and we went to me work and both tried again, but would not budge, so back down we went to the dealership. It was just after 5:00 and they were closed, but Jody came to the door and said they were closed, I stated what was going on. Again she stated to pull side to side really hard, I told her that we both tried. She asked me where my car was and I told her and she stated that she had to punch out and that she would meet me there. So my mom and I went back to my work place and soon in pull Jody. She got in and moved the steering wheel back and forth a couple of times and BOOM she did it!!! I gave her a big hung and thank her. She deserve the best! Where else can you get someone to come to help you when off the clock!!THANKS JODY! YOU ROCK!
We paid to have undercoating done on my new Jeep. They got it in the wheel wells and down the side of the car. They are very unprofessional and misleading with their vehicles and financing. this office is a joke. Ill never use Della again. Especially Della Chevrolet Plattsburgh. Mitch is very rude and. Nasty.
We were greeted by more than one salesman when we arrived. We were assisted by Ryan he was extremely knowledgeable about the product line and explained many of the features of each in detail. We ended up buying a CRV.
I had my Honda Ridgeline serviced and they did it quickly. I have had my truck serviced here for 2 yrs plus and they have always done a good job at a competitive price
Always helpful, the job gets done and we are always pleased with Dellas service, maintenance, and personal attention to meet the needs of our Honda!
Marissa is the best was pleasant and easy flowing and quick process with my car and got me in it no problems.
Since 2006 my family has bought 5 Hondas. All excellent transactions. A great buying experience!
Great service, fast and efficient work. Love the people here, they make the dealership excellent!
Very helpfu, Very Nice Staff, put in codes for my radio and clock so they would work, just recently bought it used, 14 yrs old...was going crazy with No Music
Got oil changed.good service. Younger service girl was excellent getting me in with no appointment.
Bought 2 trucks from Della GMC, great service department, friendly sales people.
Best car buying experience Ive ever had! Attentive knowledgeable staff!
Typical visit had shocks installed although now i wish i didnt not to happy with the ride quality
Been getting good lease deals from della honda for the past 10years
If you are in an emergency my experience is they tell you we cant help you and the internet doesnt work you have to come back next week.
Great people great service great scenery... all those shiny colorful pretty cars
Della is the best place for oil changes and other services. Its the best spot for car shopping.
It smells so good.. you know, the new car smell.. and the workshop so neat.
Overpriced, poor service. Dont stand behind their vehicle warranty
Made things easy for us...no pressure, just nice people to work with.
Very professional and great service..
Great place to buy or service your vehicle.
Excellent service. Cashier could be more friendly and engaged.
Great service friendly staff.
Great experience buying our Honda
Top notch dealership with personalized service second to none.
Honda dealer friendly service trustworthy sales people
Jody in service is A#1 - always helpful
They have always been prompt and fair with me.
Great service in and out no problems
Everyone at Della was awesome
Another great job!! Thank you
Worth the drive if purchasing a car.
Very high professionals.
They washed my car...for an inspection...
VERY GOOD PRODUCT, MANY THANKS
Fantastic service department
If they dont have it....theyll find it!
I dont remember why I went here.
Friendly and helpful staff
Great service, great people
Great group of people.
We only by from Della .
Great dealership
Great service
Free oil change....
Very friendly
Its alright.
Nothing
Marvelous service.
Nice people
GREAT SERVICE!!!!!!!
Good
Total reviews rating 4.4
72 Reviews for DELLA Auto Group 2023:
Review №1
2022-04-26It is a terrific dealership! The staff is very nice! & knowledgeable! The place looks great! They have a lot of cars available for purchase!, both new! & used!
Review №2
2022-03-03Great experience and deal ! Kody Bruno did a great job and honest all the time ! Kurt Montanye was great as well ! If you want a good place to deal Della Auto is the correct place !
Review №3
2022-02-17Over all a good experience. I didnt end up buying a vehicle from them this time (due to problems with supply/chain issues because of covid), but Christian B. was great and very professional!
Review №4
2021-06-23Della Auto Group was great. Michael Dellabella was my sales person and he walked me through the entire car and showed me everything I needed to know and was extremely professional and personable. I would recommend anyone and everyone to get a car from this dealership! By far the best service I received after going to 20+ dealerships the week I was looking for a vehicle.
Review №5
2022-03-03The young man that we spoke with was very helpful. He helped my friend with her decision to lease a car.
Review №6
2021-08-08Awful experience with service department. Bought a certified Buick that had no working rear brakes. Had it in for service 4 times. Was told many lies. Eventually replaced two frozen calipers, rotors and pads myself. Car drove much better after... Go figure. Did not follow through with lawsuit, but should have. Many other issues as well, not worth getting into. For the safety of your family, please shop elsewhere.
Review №7
2021-09-01We were out looking at vehicles in the pouring rain one Saturday and stopped by della to look at a chevy equinox and matt came over to speak to us about it. He was very helpful and friendly. Went back on Monday and bought the vehicle. Highly recommend him. He also helped us with a few issues after buying the car . Ty matt. 🚙
Review №8
2021-02-13I was looking for a car and the sales team at Della Honda were extremely helpful, patient and attentive to my needs. Mr. Larry made the buying process very easy and stress free. Mr. Scott was also great and gave us out of towners great recommendations on local attractions. In addition, all of the staff are pet friendly and enjoyed seeing our puppy Nyla. Thank you to the team at Della Honda! We love our new car and will definitely be back in the future!
Review №9
2020-06-29Excellent experience. They made the car buying process, quick and easy. No pressure. Just a simple streamlined process to get me in a new car fast. I recommend them and will return when I need another car. Best Honda dealer around.
Review №10
2020-10-29The team members at Della are very customer service friendly. From the General Manager , Finance manager, customer service support, service team they all are all about the customer experience. Recently had an issue with my insurance agent and Van Chakalis went above and beyond to help me resolve it. I purchased a 2021 Cadillac in September and could not be happier with the automobile and Della Group.