Wheelchair-accessible entrance
Yes
Delta Airlines in Flushing
Delta Airlines in other cities:
Comments (199)
Bad service, bad airlines, unprofessional staff, extremely rude supervisor ( ROY ) the They told me that the last time to enter the bags is 45 minutes ago, and I delivered the bags an hour ago, the employee tried to take the baggage account twice and then asked two other people to help her because she does not know how to operate the system and then she told me that I have to pay for the bags again even though I paid in advance and I must He asked to return the amount, so I did so, but the payment was not made because the amount was basically paid, in the end the plane flew without me and the staff told me that they would book a hotel for me. Then ( ROY ) the supervisor said the mistake is from me and he will not help me, and he indicated that I have to book a hotel at my expense and take a plane the next morning, it was very uncooperative and rude and does not rise to the level of an supervisor , bad company and unqualified employees.. they rued my honeymoon and made me pay double because I had to take other flight through another company
TSA rules are no gels allowed over 3.4oz. Mine were thrown out because apparently the rule is no gel of any size - funny considering we all travel with gel hand sanitizer. Looks like some of the staff dont know the rules properly so be wary and pack accordingly (check your gels in, or separate in your carry on if more than 2x3.4oz) while traveling.
Recently I travel with Delta Bet LGA toDFW with my family and my experience is lovely, check in and boarding is smooth, nice friendly staff.
The hour I spent listening to hold music because Delta doesn’t have a call back option might have been the best part of my experience flying with Delta at LaGuardia.
Great flight, landed on time, had best price for nonstop trip
Moved my bag to another baggage claim without any way for me to figure it out besides another family noticing their bag was moved over there. My bag is cut up too. Either Delta is at fault or laguardia
Flew to New York from Edinburgh then a few days later to Miami. Good airline polite and helpful staff
Been flying with delta for the past year until a few days ago that my flight was delayed 6+ hours because the airline did not have a pilot to fly the place and no staff to load the suitcases to the plane. I have a newborn baby and this just made it hard for me than what already was… coming back from my trip the same happened l. 6+ hours delayed again with my newborn and the staff at the RSW AIRPORT ( DELTA) Was horrible ; specially a lady called TRISHIA… She did not allow me to board the plane and gave my family seats to stand by people; which I personal hear from one staff who said it. I was there basically all day long and I even saw the plane leave 1 hour later. I was traveling for a death in the family and this was so stressful. I personally can say that delta would be my last option when flying again. If I could give no start , I would!!! No compensation from the airline ; not even a kind email after all the emails I have already sent…
Love Delta. Connectivity to South East cities is pretty good. The planes appear to be upgraded. Cabin service is good, Flights has been on time.
An awesome staff and crew experience from beginning to end!! The best choice of an airline for any of your travel!!
Very clean and friendly staff , Will definitely use their services again..
I like flying Delta, all of their flying and support staff are very nice, helpful and friendly. I always look forward to my flights with them.
I liked the experience with Delta, 1st time flying with them. I missed my flight going to and from LAX to JFK and I was accommodated on the next flight. Food was served at no charge. Food. Not snacks. We got 2 rounds of beverages & snacks. The flight was on time. No complaints here.
Michael Cacieras in terminal D LGA finally answered call from Sarah (gate agent) requesting help way after she was calling for a rush 5 times so we can make the flight. My 2 sons were already on plane. They were insisting we check our carry on because there was no room. But My son on plane texted and told us there was plenty of room. Sarah pretended to go on airline and look. My son showed her there was room. She went on JuST to tell other family members they could get off with us. Then went back and told Michael she went on and confirmed no room. all info said we are allowed a carry on and a personal item. We were not allowed a carry on after all!! Checking our bags tho would have been fine but we werent taking the 2nd connecting flight to Switzerland and already reserved Air BnBs in Paris. They wanted to send our bags to Basil Anyway. I asked if they could ask other passengers who were actually taking connections flight to maybe check their bags and make room or if I could put on my lap. I also asked if we could just have them sent to first destination. Nope! We are talking about 2 large back packs!!! They kept telling me absolutely not! Miss your flight or send your bags to basil and then file a claim. Needless to say we missed our flight! Demeanor of Michael was that he didnt give a damn AT ALL! He even told gate agent in front of us its okay u did all u could do. Craziest thing is we would have been super early and fit bags on flight if Delta wouldnt have changed a flight and held us up at check in an hour because they could not produce us a boarding pass!!! All of this fault of Delta. Guess what same boarding pass issue with next flight!!! And new flight was literally one mile to next gate and much of it up hill with our bags!!! At next gate they are asking for volunteers for a later flight! Crazy since they were unwilling to ask passengers if they were willing to check a bag to make room for ours since we weren’t going to final destination! New gate, new jerk gate agent. Refused to let us do family boarding since our 9 year old doesn’t require a car seat, even knowing what we just went thru. Next flight they literally just told last passengers there was no room. I immediately took pics as all passengers were seated. See photos. Will NEVER again fly Delta. Probably also has something to do with why this airport rated worst in America.
Airline was right on time. Very Courteous and kind staff.
Airport is super hot. All Flights delayed due to drizzle, all the food court restaurants are closed so the only places to get cold water charge you over $9. Cant get food cant get drinks getting overheated. phone calls to Delta customer service are on hold for over 2 hours. A lot of planes on hold very crowded during covid times so putting your passengers at risk and not providing adequate hydration shame.flight canceled stuck in the airport for the next 9 hours with nowhere to go, no hotels in area they dont answer phone calls. delta wont help me. Have medical condition and staff cant help me. Staff memeber said she can help me get a rental car for $300... I guess she wanted me to sleep in the car?
Best airline best on time record and most importantly lots of free upgrades for medallion members
Best airline in the world. The agents are very helpful, courteous and accommodating. They go above and beyond to help with all your needs. Ill definitely recommend my family and friends for their traveling needs!
Delta needs to do a better job of taking care of their customers at LaGuardia airport during construction
Worst airline service in the world ! Boarded flight to Buffalo from New York today. Worst airline so far. They broke our luggage and there was no one at Buffalo to address the problem. Check out the photos below. Flight delayed without any sms or notification. No seat numbers were alloted till the last minute, and they gave the last non reclining seat inspite of us waiting 1st in the queue ! Non courteous staff. Very clumsy seating. Ruined the last minute happy memories of New york trip !
Yes I was there the plane got me to Florida and back. But the thing was at LaGuardia everybody was smoking on the sidewalk at arrivals. People who worked at the airport was smoking right in front of no smoking signs. There were even ask praise in front of the no smoking signs
Wish I could give no stars after the way the delta employee treated us at gate 93D leaving today. Terrible service from a rude and lazy woman. Voted number one in america from who? Not anyone at this gate.
Flew in the Embraer E175 aircraft, a bit crowded but thankfully arrived and departed safely. Was delayed going back home due to weather. Flight on the way back was relaxed (or at least tried to be) and first experienced a night time flight. It’s an awesome view until clouds started to cover everything. Would fly again with Delta! (Picture taken after landing and video going to the gate)
On 7/11 I had a flight from Laguardia airport to Miami to get on a 3 day cruise in Miami (on 7/12) On Thursday night NYC was getting some thunder storms and the plane was delayed for approx 1 and 1/2 hours. Once it stopped raining in NYC - I expected the plane to go out since other planes were leaving the terminal. Well, the Delta representatives lied to me saying that the plane was not going out due to weather, and the real truth (as told by other Delta Representatives) was there was no pilot to fly this plane. The delays kept coming - 1st 9:30 PM, then 10:00 PM, then 12:00 AM, then 1:43 AM... then 9:00 AM then 10:00 AM, then 12:30 PM and finally at 1:00 PM. In the meantime (at the 12:00 AM delay) I had to call the hotel I had booked in Miami and guarantee the reservation because I was eventually going to get to Miami (so I thought). The representatives kept telling us that it was weather, however other planes were taking off (which were overbooked - we tried to go standby on every flight to Miami/and or Ft Lauderdale). We were lied to by the representatives of Delta. I asked them why this plane was delayed because of weather and the other planes are leaving the terminal for MIAMI - and you can tell they were using a CANNED STATEMENT - DUE TO WEATHER. THE REAL REASON WAS THERE WAS NO PILOT BECAUSE THE AIRLINE IS INCOMPETENT AND CANNOT SCHEDULE STAFF. If I knew it was due to staffing issues and that the Pilot needed to rest for 16 hours before taking another flight - I would have Ubered/taken a taxi, or train or bus to another airport such as JFK or Newark. We had to basically sleep on the floor at the Delta terminal. Someone from the airlines walked around the airport and told everyone that the airport was closed and that everyone needed to go to terminal C26-28 so everyone will be in one location. It was also said that the restrooms were closed due to cleaning. So all of the people, families with children, elderly, etc had to sleep on the floor. Since the airport was closed, there was no available food or water. We finally got on the plane at 1:00 PM on Friday... and would have probably made the boat - however we sat at the gate for 1 1/2 hours because they were waiting for catering to bring food to the airplane, Again because of INCOMPETENT STAFFING ISSUES. Well needless to say, I missed the boat. Once the plan landed I then went to the ticket counter and had to speak to a manager to see how I can get to Nassau. Well basically said this is going to be expensive and did nothing for me, so as I was waiting for him to sit on hold to whoever he was talking to - I booked a flight to Nassau for Saturday Morning through American Airlines. Delta said that I would have to fly to Atlanta and then to Nassau. They said they could not book me on another airline or really help me at all. I did make it to Nassau, however I missed a day and 1/2 of the 3 day bachlorette cruise that was booked more than a year in advance. I was meeting a group of 21 ladies for the weekend. I will NEVER book another flight with DELTA airlines. They are liars - as long as they blamed weather - they have no liability. They blamed the hurricane in Louisiana - which was not close to Miami at all. On the way back - My daughters luggage got on an earlier flight, which is really not an issue, until she was told at baggage that it is at a whole other terminal. She could not walk back through the airport since she did not have a flight - she could not get back in through security. She had to walk on the outside of the airport to the other terminal to get her luggage which created an issue being picked up at the baggage area. Laguardia airport is under construction at the delta terminal. I had to incur costs of - Hotel for Thursday night (confirmed - never got there because of Delta), Flight to Nassau for two people, and a hotel room for Friday night at the Miami airport.
The plights allowed my grandson to view the airplane cockpit before take off.He received his wings for being a first time flyer. The staff was great.
Good and very fast service
Delta is and has been my airline of choice. I feel they do things well and go the extra mile. The planes are clean and the staff is wonderful. Once a while things go wrong, but overall they excell on what they do!
Delta is ok, not great, food ok.
Very poor service compared to years before delayed twins is a very short flight but wast 6 hours one way.
I fly from Lagurdia to palm beach international great fly.
It’s the the 21st century and you don’t offer free WiFi. A NYC bus offers free WiFi when I spend under $3 to ride. Coffee shops offer free WiFi and I spend $5 for a drink. NYC streets have free WiFi with LinkNYC and I pay $0 to walk them. But a major airline will not provide free WiFi when we pay hundreds of dollars to fly? What a joke.
Airline staff was so professional, made our flight so enjoyable! 👍👍👍
Its new better. I work there as a construction worker. We work hard and fast just to get it finished
Polite people take time to solve the problem and get you on board on time
Delta always go ABOVE AND BEYOND on Customer service 🙃
Staff were super friendly. Even thought the security line was long it moved quickly. Flight boarded on time and the staff on the flight were very polite.
I had high expectations for this airline and I was right, much better then Spirit airlines. And the best part is you don’t have to pay for carry-on’s.
Had a nice trip service was great and flight attendant were very nice
Worst experience I had flying in a very long time. Was stuck for about 1 and a half hours trying to get from the terminal to the subway because the shuttle buses barely came and very already completely packed.
Dear delta... while I am a loyal JetBlue customer, you guys are coming in close second. Great service sene experience.
It was nice to be treated nicely, in a nice plane with entertainment and food options. Finally an airline I can get behind.
Had really nice and great experience flying with Delta, lines for checking in bags moved very quickly, no long lines at the TSA either, flight was perfect!
Our service was excellent from the time we got to the airport and arrived in Jacksonville Lori our flight attendant was Excellent very attentive as we the staff in NYC and Jacksonville 😊👍🏼👍🏼👍🏼
Top quality customer service and the plane was extremely comfortable!
Im revising my original review, I wasnt being fair to the staff. The circumstances of my inconvenience was no fault of anyone. The staff was very helpful and the flight crew was great.
TERRIBLE I CALLED 6 TIMES BECAUSE EVERYTIME I ASKED FOR A MANHER THEY HUNG UP ON ME. NOW IM GOING TO SUE THEM FOR STEAL BRAND NEW CLOTHING OUT OF MY BAG. ALL VERRRYYY DISRESPECTFUL AND NOT HELPFUL DO NOT BUY ANY TICKET OR PURCHASE WITH THEM BECAUSE THEY WILL CHEAT YOU OUT
Horrible airline! Cost and very uncomfortable seats! Good god It was a big mistake to use delta!
My past few experiences with Delta have been great. Nice terminals, adequate food/drink choices in the terminal and clean friendly flights and flight crew.
Terminal of delta air lines very clean peaceful many pasenger waiting there flight
All around decent airline. Goes almost everywhere I need to go.
I will never fly american again after traveling on Delta. The staff are phenomenal and their prices arent bad at all!
I like Delta airlines, they are respectful to their passengers and friendly to all, and Im always comfortable flying with them
Worst airline ever. Flight delayed 3 hours for no reason. No information given to passengers. Delta staff was so rude and unprofessional. Will never fly Delta again.
Mask mask mask, making us crazy a whole flight , CDC guidelines , social distancing, and warning about masks masks cover nose... but the flew me on time and safe, so thats the 2 stars
What i really dont like is the parking at Terminal C and D!!!! I only found one parking lot by Terminal C then you have to walk 10 minutes to terminal D!!! What kind of nonsense is that... unacceptable!!!!
The worst air line ever, bad service, hate it, never going to travel again there 😤 they dont even deserve 1 star
Don’t fly out of la guardia if you have to fly anywhere. Worst worst lines for general security entrance. They say on the screen 10-15 min wait time but it’s more like 35-50mins. You can pay $109 for the clear service but if you don’t fly enough it’s not worth it. (Flying Delta)
Love me my Delta!! Always good service from my A team flight crews.
One of the best and leading Airline will recommend to friends and family
Zero issues. My flight took.off a little late because of people not knowing how to use overhead bins but we landed 20 minutes early. They strictly stick to their boarding groups so it was nice not to have all of the usual jostling.
Quick check in and boarding. Flight on time. Staff super nice.
The best airline out there. Love all the snacks they even have gluten free
I love Delta Airlines thats the only way I will fly
I really enjoy using Delta for my air travel needs. They are always so accommodating and supper nice.
I love Delta Airlines but the terminal in New York at LaGuardia Airport is terrible its too small. Well let me say this just to get to the checkpoint is ridiculous
My favorite airline! Great staff all the way around!
The worst experience going to la Guardia airport. I would not advise anyone to use delta going to la Guardia airport. They cancel my flight and would not refund me the money they had me wait all day at the airport and promise me another flight. I called delta to complain and they fmgave me the runaround. Do not take delta they do not care about there customers
O.K., the one-hour delay was due to the weather problems. Otherwise the staff is extremely courteous and I appreciate using this airline.
I wil Travel with but only if they offer better qualify of pricing, like, On checked bags which go over the weight, it is a RIP off. Also need more discounts on seating prices. Nevertheless, They should atleast offer free water.
Great alternative at DFW to AA. More flights than youd think and the employees are wonderful - such a nice experience.
Just consistently the worst airline experience on earth. Every. Damn. Time....
Ive always flew Delta. If you dnt know Atl airport you will go in circles. Lol
They rude, never on time, and often lose my luggage. That is my experience with Delta. I dont want to fly with Delta the service is so bad. They traite you like animals.
I like the airline generally, but once in a whole you get some not so great service
Very crowded when I was there but they still gave me first class treatment. So worth it when a flight is delayed.
Nice n smooth
I bought a round trip ticket to Florida for my 85 year old mother who needed assistance and the staff and crew went above and beyond to make sure my mother got there and back safe.Thank you!!
Although Delta had plenty of seats in several flights before my original flight schedule, they refused to move my ticket and made me wait 8 hours in the airport. That was just a terrible experience!
I have been using Delta. For my trips to New York. I must say..always a good flight. With great stewardeses!
Great flight nice staff. But fix your USB out let so one can charge a phone once your in the plane and in the air.
Is one of the best airlines in the world.
Great experience 2nd time flying. Comfortable flight from jfk to mia.
Very old and dusty looking. Food too expensive. 11:30 flight delayed. Had to go all the way across the airport to get another plane because a part was broken on scheduled plane. Didnt leave until 6:30pm. First timer. Will never ride again.
Flight was delayed an hour. When landed, had to wait another half hour for a gate to be available to deplane.Like the entertainment on the seat TV. Flight attendants were nice.
I was shocked to find such reasonable prices on Delta. I normally fly discount Airlines this is my first time flying Delta in a very long time and I was thoroughly pleased.
The staff is extremely helpful here. Flights are often delayed though.
Poor airline. We buy the ticket together but give separate seat. Not there
I love this Airline theyre always on time always gracious always courteous always
Very accommodating flight attendants and friendly pilots!
I always have a great experience flying with them
Wont feel comfortable flying if its not Delta.
Solid experience, but it was during covid so experiences may differ. There was one or two hick-ups.First, LGA renovated the ramps so there was no struggle getting to the terminals although theres no signage to show that Delta is Terminal D. I used Google maps and thankfully it knew Delta was at Terminal D.Second, check-in was glitchy and my delta mobile app didnt end up having a barcode on my boarding pass and I had to go back to a kiosk to print it manually. But I think it was due to the flight being delayed from 9 am to 10:50 am. The check-in attendant who checked me in the first time, asked what flight I was going on and insisted on telling her the arrival and departure times. Then she asked the 9 am one? in a tone that implied you mean the 9 am one that left and couldnt possibly be that one? I think the system, instead of showing the flight as delayed, actually rebooked all the passengers on a flight saying 10:50Other than that, the security terminals have an expedited process for putting your belongings on the belt with automatic bin service for 4 people to move things on the belt at once. The bins are huge btw, at least twice the volume (twice the length) of those I see at JFK. Flight was quick. I think delta did some passenger separation on their own bc no one was in my row and everyone who was not traveling with family was likewise situated or with at least one seat in between. They gave snacks and water in individual baggies so that contamination would be limited to the outside I guess. They gave Purrell wipes to wipe down our seats and free headphones. Flight was short so no real meals.Tl;dr good and cleanly experience, and enjoyable for someone who got to experience quicker security through times and emptier planes due to covid.
Do not use this airlineThey are not numeber 1 airlineTheir customer service is 0 star. They cant defined customer service at all. They are kids with no college educationI ask for credit but they declined because they are stupid arrogantsBe careful with themChoose other airlinesDelta is horrible!!
If you like paying to fly standby, then you will be pleased. This is why I stopped riding Greyhound many many years ago. Actually Greyhound is looking good to me now.
My flight from FL to NY was great! My flight back was not much fun. Too long to write...
Not my favorite airline but the flight was ok. I got a travel voucher due to cancellations and extreme inconveniences for the day.
I am giving them 5 stars. I used to hate them. It was always a problem with Delta flights (sort of the way United is today). But I have had two RT flights with Delta in the past year (just finished second one) and they were both great. Service was great, attitude and spirit of the staff was sincere and up-beat. No drama with booking or changes or baggage. I am really blown away by how much they turned around the user experience Also, their terminal was a bright spot on the disgusting palate of LaGuardia airport. Delta is the #1 US airline for me now. Kudos for a brilliant turnaround !
The woman that helped me check my bag was amazing! Always a great and easy experience flying Delta! New uniforms are super sharp looking.
Havent flown them in years due to a bad experience but i will again. Fabulous crew...
Sub-standard hospitality, manipulative corporate practices...not my favorite airline.
I love Delta number one if I can fly with Delta all the time thats what I would do
There was amazing the option for TV and games made the flight much better
The part of the airport I am in, has been a,good experience. The is a good food court, and a nice looking French inspired restaurant down by the C30-41 gate area.
One of the worst airlines 50 dollars for each bag,and no food unless you pay! The next thing will be airlines charging you to use the bathrooms!
Love This Airline, customer service is Overall wonderful
Cancelled our flights and didnt tell us or the travel agent we initially booked through. Thankfully the other party offered to help, yet delta staff still refused to co-operate with them when presented with an opportunity to redeem themselves.
They seem to always overbook their flights. And when trying to speak with them about moving to a different set because of being 6feet 7inches tall. They became very rude and uncaring.
Great airline. Professional agents. Flights are on time.
Wow. We left exactly on time. Made it from Miami to ny in 2 hr 30 min, with bad weather. Great. Thank you
If you wasn’t your bag damaged and they do nothing this is the airline to fly I had my suitcase wheel broken and my makeup box toss any kind of way and they do nothing at all they just say oh I’m so sorry even when u pay for insurance that don’t do anything for your damage luggage and they have a attitude when you let them know
Flying, just pretty miserable these days. Okay, if cable TV companies started flying planes - that would be worse. Much worse. Thanks Delta, for being better than cable.
I absolutely love Delta airlines move only fly with them from now on
Had to leave NY a day early and customer service made it easy and quick, with no additional fees
Wish you had a decent fare to Munich. I would fly with Delta again. Flew with my 🐶 puppy to Columbia SC, flight crew was very nice on the flight
No more Delta airline
Delta deserves all 5 stars in every way. I enjoy traveling with them. You will always receive exceptional service, comfort and entertainment during any flight.Highly recommend the Comfort + cabin.
I cant stand delta but need to travel on it for work. They constantly cancel or delay flights, almost every time and then you cant get proper rescheduling options. I never fly delta for personal travel.
Was not bad ok flight
I have no complaints. I think a snack was served. But cant remember for sure. I was not very attentive to what was going on around me.
You! Because I only had carryon. My flight from NYC to Buffalo was so fast I didnt even get the chance to nod off. So I just enjoyed the scenery n being in and above the clouds. Customer Service was great, nice genuine smiles, very helpful, good food order via bar-like tablet. Made fast to go on flight n enjoy.
Great flight ,wonderful attendants,very clean
Awesome delay. Just realized Delta Airlines was the sister of Spirit Airlines...
Heavy delays on the way home due to mechanical issues with the plane. We sat in the airport all day waiting for the flight and no reimbursement for our time or vouchers for food... I am disappointed with Delta... Looking for a new airline that actually cares about the customer...
I fly about 5 times a month. Ive been on every airline the US has to offer. Delta consistently has been the best. Personally my family has stopped flying anything other than Delta. For the last 5 years, Delta has done nothing but improve. Im not 100% sure everything this airline is doing but I pray they keep it up. I often take less perferenital flights just to fly Delta.
Good flight and friendly staff
The ride there was really rockie and they only offered water! The polite didnt even announce that he was landing. The ride home was smooth and the polite was wonderful he gave regular updates about everything I was so comfortable and they offered snacks and drinks of soda, water, and beer!
Plane was broken. Waited all day in terminal finally went home and canceled my flight. Got a free water bottle from the deal
Canceled our flight and didnt give us full refund or even attempt to rebook. would not fly again
Love Delta except for the regional aircraft they use for LGA TO DALLAS. I understand they are switching to a new slightly larger Airbus.
A bad experience in terms of spending 6 hours in the plane waiting for take off. It was not a direct fault of airline.The only thing which I feel they could have done better was to keep us well informed on frequent basis.Plane interior was quite new. I was impressed with plane leaving the tunnel doort right in time but after that the whole episode of 6 hours delay started.And yes, cabin crew was very nice. 5/5 for them .
Service is adequate at LaGuardia airport 4 this mega airline. Kinda inconvenient the way 1 must b transported 2 the plane. Overall the flight was pleasant. Even with the transpirt issue, Id highly recommend Delta 4 any travel needs.
Love yall delta! Business or First class allllll day.
Delta never fails to displease its customers. Almost every flight is overbooked and you are forced to check your carry on bags 80% of the time which means that you will have to wait for baggage claim once you land.
Delta air lines at La Guadia Airport is very good ,and easy to get to. There is also pay parking close by , getting to the terminal is also a easy transition. The airport is under renovation, so it makes it a little tricky to get around. So go a little early and it will all go well. My you have an enjoyable and safe flight.
It was okay they need to be more clear about instructions no one said anything about the pink tag they gave us is for checking in our luggage. So everyone brought it on & then was hollered at to stop trying to stuff it in the overhead compartment. Which was embarrassing & inconvenient after having almost no sleep.
First class last minute cost alot for no food
Though the crowds in the Delta lounge may be getting larger, the lounge is still a valued refuge from the main terminal. The assortment of food and drink is ample to tide you over until your (hopefully not delayed) flight.
The planes have small Isles which doesnt leave much space to push ur luggage through and the leg room was limited.
Some interesting food options. But no daily passes to sky club even when terminal isnt crowded
This place is still under renovations at terminal C located at La Guardia airport in Queens New York. Easy to see right off of the Grand Central Parkway. Many new stores and restaurants. Always traffic and horns honking. Staff inside is mixed, some nice some not. Better get there early. Credit cards accepted. Clean facilities with a wheelchair accessible entrance. We will definitely be going back.
Delta is very nice. Has direct flights where I want to go and flight staff are professional.
Under construction but they doing a good customer service
Great flight... long overlay😭😭😭
Everythig Is perfect until your connection flight is canceled...
Great fleet of newer planes and a wonderful staff.
Too much traffic due to construction, wasnt/isnt there planning prior to commencing this project? Traffic starts on the highway now
Poor customer service. They put us twice in the last seats that do not recline, even when there is a baby on their lap.
I flew Delta Airlines on Sun. Dec. 23, 2018FL DL1585 from LaGuardia to Orlando at 3:45pm. Over the loud speaker they announced an overbooking of this flight and asked if anyone would like to give up their seat for the next available flight to Orlando for $500. I waited until the announcement came again. And it did for $100. more than before, so I nonchalantly walked over to the gate attendant booth and volunteered my seat, as did a few other people before and after me. We, the volunteers, waited to find out the answer of whose seat theyll be taking. Five minutes later I was told theyll be taking my seat for $700. and the nice gentleman from the ticket booth informed me that I will be receiving a Delta Visa Card for $700. and he also handed me a meal ticket and asked me if I would do a survey and tell them who took care of me. I forgot his name. They sent the info and my card choice by email and it was in the mail to me a few days later. Not bad for a few hours wait. Flight was good and my family understood.
Ruined our vacation. Only flight I got on was one home.
Left Atlanta on time, arrived at LGA on time. No problems. Flight attendants OK. Usual soft drink and cookie. Good landing.
Worst airline, very racist!! Need to upgrade the mentally perhaps.
Its delta, but I love their blankets. The workers are great the corporation is terrible.
So far so good. Ill let you know if anything changes.
This is an awesome airline at The LGA Terminals where Delta Goes Out Of!!! :) I have been out of LGA Terminals C And D! 😊 The past few times I went out of Terminals C And D On Delta,The Flights Were always on time!! Even I have arrived on time to LGA Terminals C And D On Time!!!! I have even Landed on the awesome runways where you see cool places and more things!! :) I would love to fly Delta out of LGA Terminals C And D Again!!! :)
Poor customer service at their LaGuardia airport.
W airline
Great! Everything went smoothly, absolutely no problems. Great job 👌
Better than most
This was the worst experience Ive had flying to date. The planes are super small and rickety It felt like flying in a tin can.Of course flying economy you can expect to be packed in like sardines but the leg room on these flights was especially tight.Finally the accommodations they give you for a cancelled flight are shotty at best. They gave us terrible options for rescheduling and every option was a downgrade in seating.Dont expect them to cover any expenses incurred during any extra time spent abroad either because they wont.
Plane was new, crew was fine. Flight delayed again...
There’re many nice restaurants and I can change my iPhone everywhere.
Bring your own snacks because this is one of the most expensive airports I’ve ever been to. $13 for oatmeal!
First time flying and it was nice
Love the newer planes with bigger comfortable seats.
On July 10th I had a flight originally leaving from Laguardia at 2:08 PM to Jacksonville. I arrived early to the airport, we were at the security check line about 2 and a half hours before flight time. that whole time we were stuck on the security check line. I noticed that all the other airlines were aware of some issue with the security check line process and realizedthat their passengers would not make it through so they started announcing and requesting that the passengers for their flights to skip the line and move to the front and be allowed to go through security check as they noticed there departure times drawing near. At no point did Delta check on the status or seem to be aware or care about the delay or the situation going on at the security check. They never called for passengers from my flight to be moved to the front of the line,causing me to miss my flight by one minute. When we got to the gate and the front desk the staff at the Delta gate were not helpful at all, all they offered was to put us on standby to see if there was room on the next flight for all us. There were 6 of us in total, Myself and my 12 year old daughter and my sister and her three small children. the staff didntbother to check if there were any seats available for all of us on the next flight, and they did not give us any guarantee that we would be seated on the next flight. The staff didnt bother to check to see if maybe their was a flight available on another flight or possibly at JFK airport or give us any other options other than wait on standby with 4 children until 6:45 which was when the next flight was going to depart. I and my daughter along with one of my sisters kids were able to take a later flight that left 4 hours later because we agreed Ill go ahead on that flight and take one of her kids, otherwise none of us would have gone on that flight either. I would like to point out again, that the Deltas staff at the desk were not very helpful at all or try to provide any other options. My sister had to wait for a flight that left the next day.I feel that Delta Airlines and their staff at Laguardia were negligent and provided bad customer service, I should have been able to make my flight. the Airline suggests that to arrive two hours prior to departure time and in fact we arrived two and a half hours before and that whole time we were waiting on the security check line and took us even longerbecause the other airlines had started asking for their passengers to be moved to the front of the line so they could get through check out and make their flights. Delta made no such announcement or effort to try to get their passengers to their flight on time. this will most likely be the last time I fly with delta because of their poor customer service andlast time I fly out of Laguardia.
There are plenty of things that can be improved. Since they operate nationally, their professional standards need to be made better.
Good flight, pleased with everything
A mask on flight is a requirement.
Generally one of the better US airlines.
Delays and only water service during flights not much to expect.
The explanation for our flights delay was not clear. Gate agents were not at the counter for most of the time we were waiting, but one did show up briefly to announce something about a ground stop at Tampa with no other details. Then the pilot gave another explanation before take off (which I couldnt fully hear due to rude passengers that wouldnt stop talking). I caught the words FAA & wouldnt extend our exemption so it sounded like a problem that shouldve been resolved on someone elses time & not caused a flight delay.After landing in Tampa, by the time we used the restrooms near our gate & made it to baggage claim, the belt was stopped & we didnt realize our luggage was sitting next to the baggage office until the belt started up for the next arriving flight.Leg space on this flight in regular seats was very constricted. Ive flown two other airlines in the last 2 weeks and this flight was the most cramped, by far. Drinks were the most expensive as well. I chose this flight because it was the cheapest return flight from LGA, but now that I know what to expect, I may choose another more expensive flight with more room, better service & amenities. I cant recommend Delta after this experience.
Plane broke down at the gate. We were told there was a problem starting the engines after we boarded. Seems the captain was told last that the problem happened the night before. After a 4 1/2 hour delay we we off the ground. Long day.
Literally the worst airline. Fly anyone else. JetBlue, Spirit, Frontier. If you want to have the worst travel experience from service, to delays, to horrid terminals and aircrafts then fly Delta. If you dont have anywhere to be and can spend the entire day for a 3 hour flight they are the airline for you. Ill donate my sky miles, but I wouldnt wish that on my worst enemy. Will NEVER step foot in a Delta plane again. Rather walk, probably be faster and less stressful.
Great services.. also very kind staff..
In the delta airlines terminal at LaGuardia airport flying home we ran into Full Force. These guys are real life brothers, singers, actors, etc... They all are really great and genuinely nice people.Thank you Lucien, Paul Anthony and Brian for taking the time to talk & take pictures with us.Sincerely,Donny and Marie
I felt comfortable flying with Delta
Terminal D has some updated amenities with an upscale cafe from which you order meals on tablets and a server brings the food. Unfortunately its not easy to ask questions about the items, and its hard to get a sense of how long the food will take, so make sure you have enough time to catch your flight. There is an option to receive flight updates, but our flight wasnt listed, making the system useless.
All airlines suck. Its a matter of which ones suck less. Choose by cheapest price because youll never get to use your points anyway.
I had bad experience with Delta, they refused me to return money for ticket. So, i got my money back only after lawyers intervention.
I JUST LOVE DELTA AIR LINESHOW ABOUT YOU!
My fav domestic airline to get me from Canada to the USA.
ABSOLUTELY THE WORST TERMINAL IVE EVER BEEN TO. NO GOOD FOOD OPTIONS I RECEIVED A ICE COLD SANDWICH THAT JUST CAME OUT OF THE OVEN. THERE IS VERY LITTLE SPACE.
Great airline great service
Expensive and small jet but it was a nice flight and short 485$ for a 45 min flight10 dollars a minute.delta dawn what that dress you have 😘 I dont know but is expensive.
No issues. Good Airline.
Checking in at this terminal takes way too long
Best airlines among the airlines in usa
Very bad phone service👎🏻👎🏻👎🏻
Great check in process. Lots of options for eating.
Total reviews rating 3.9
199 Reviews for Delta Airlines 2023:
Review №1
2022-03-28Delta is one of the best airlines to fly. I always fly with delta, from the pilot to the staff it’s always an amazing flight to my destination and back home, I never felt so relaxed and comfortable I was always scared to fly but I have been flying since last year non stop and I am so glad I found an airline that has put that fear to rest. Delta goes above and beyond to make sure you are safe and comfortable best experience every time.
Review №2
2021-12-08Awesome New renovated LGA terminal 4. Is definitely going to be amazing ones is done. Everything looks great and brand new. Lots of restaurants bars and stores.
Review №3
2022-03-295 am. The airport. I woke up at 3 am and slept only 3 hours. I need to fly and due to the fault of the agent who sold me the plane ticket, I have problems, the risk of not getting on the plane or buying a new ticket and forgetting about the money spent on the old ticket? I have stress, a spoiled mood, anger at the company that sold the ticket. And a complete lack of understanding of what to do next ...But I was lucky to meet Janelle L Fabbricante and Rafael Pena from Delta.They helped me tremendously! These are real professionals who were able to come to the aid of a client who is in a difficult situation. They helped to figure out what was done wrong by the agent who sold me the ticket and were able to find a solution!I really appreciate their approach as people and as experts in their field!Thanks a lot!I also want to add that I appreciated Deltas approach in preparing employees and thanks to guys like Rafael and Janelle next time I will not buy tickets from an incomprehensible cheap agent, but rather buy directly on the Delta website!
Review №4
2022-04-04I havent flown delta in years and it was a great experience. As well as the airports. Very swift boarding, take off and landing. Very fast travel. Only about 2 hrs from NY to Chicago! Zero issues. Good prices too.
Review №5
2022-07-03Poor, Poor customer service today. Our flight from Orlando to Laguardia was delayed. This delay landed us too late for our layover in LaGuardia to Syracuse. When we arrived we patiently waited in line to be told the next flight out was 16 hours from now, and we would not be allowed to stay in the airport over night. No food vouchers, no hotel assistance or compensation. Just- see ya tomorrow. We have flown Delta for years and this was the worst experience we have ever had in our travels. With hotels over $400 for the night, no assistance from the airline is disgusting. Beware- the airline that used to go above and beyond will screw you over now.
Review №6
2022-06-10Total nightmare at LaGuardia airport, sat on the runway for 3hrs waiting to fly to MCO, run out of fuel, no pilots to fly plane, get your bags and get off our plane no passenger information on what were our options. Delta staff were totally useless, they basically dumped us in the airport, we were on our own. We found out from another passenger that all flights were cancelled and that we had to book an alternative flight from the nearest airport, JFK the following day, book an overnight stay in a hotel and pay all taxi fares from the airport to the hotel then from the hotel the next day to JFK. Costing us over $500. The worst we have ever been treated by an airline. The one star above was for the guy who checked in our luggage upon arriving at the airport, he was a gentleman, kerbside check in is a good idea. No stars for the appalling way we were treated by the Delta staff at La Guardia. They should get training from the Delta staff at JFK who were more professional, polite and courteous.
Review №7
2022-06-14‘No frill’ is the only good thing. But the attendants will make sure you realize that even with the essential services. Attendants were pretty busy selling the foods as if that’s their prime responsibility. Asking for another glass of water was answered with bulging angry eyes as ‘Is there anything else I can offer you for free??’ Pathetic! Complaining to supervisor was answered as ‘I know her for 21 years. She can’t do it’. Of course!Attendant arrogantly gave me a note asking me to file a complaint (screenshot) - appeared like she did not care! Employee first, customers may go to hell! My flight was from Cancun to NY on 8June, 2022 (DL620).
Review №8
2022-05-23They added a stop over to my direct flight. I paid for direct. The my keep toying with my itinerary. You feel like a pawn a nobody to delta. WORSE AIRLINE EXPERIENCE. Never happened with American.
Review №9
2022-05-24Hope I can rate Delta Airlines 0, dealyed 2 hours in Richmond and 2 hours in NY. unbelievable and the reason is two of the crew stuck somewhere. If I drove from Richmnd to Pittsburgh I arrive in 6 hours, I wasted 8 hours and lots of pressure
Review №10
2022-05-21I wish there negative stars but thanks a lot Delta for making me miss my cousins wedding. It must be nice of you to handle your priority customer with you unbelievable service.