Wheelchair-accessible entrance
Yes
Delta Self Storage - Brooklyn in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Accessibility
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Phone: +1 347-630-3052
Site: https://www.deltastorage.com/loc...
Site: https://www.deltastorage.com/loc...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–6PM
Comments (199)
The service here was great. Brit was beyond helpful and very kind. The facility is clean and very nice. Im glad I found this place.
East set up, friendly staff, clean facility. Entry & elevator require personalized PIN for security. Has multiple loading docks. Temperature controlled is nice.
Brittania was incredibly helpful & kind. It made this large facility feel like a warm & welcome space. I’m glad to do business here and to have it help locals in bushwick like me
Brittania is really friendly ,and has a great costumer service skills, she understand my worries and be able to provide me the help I need
They were simply amazing. Friendly, helpful, engaging, patient and funny. Shanna did a great job in helping me find the perfect storage unit. She listened attentively and answered all questions knowledgeably and gracefully. I cannot recommend them enough! The facility is spotless! Thank you for your great team
Wow! What a wonderful experience. Everyone here is so nice and helpful. The service is incredible. They have free coffee and music plays throughout the building. They really bring storage to the next level. If you don’t have stuff to store here than you are really missing out :-)
I was running around frantic all day. Moving in itself is a handful, and adding finding the right storage place to make sure your goods were secure can be stressful. But not for this girl!! Brittania (I pray im spelling her name correctly) was a huge help. She relieved me of all the anxiety that comes along with rushing. She took care of my needs while reassuring me that everything would be fine; and they were! Kudos to your customer service team for hiring a great, warm, caring and patient young lady like Brittania!!!
Brittania Was a great help from beginning to end! My move out process was easy because of her. Thank you for the great customer service!
I’m am pleased with the service I received from Delta Storage. Their employees are very accommodating and helpful, very professional. The facility is clean from top to bottom. 5 stars all around.
Quick and easy process! Customer service was amazing - showed us around the place and made sure we have everything we needed to move our stuff in comfortably.
Supper efficient. I was in and out within 25 mins. Rodney was very informative and helpful throughout the whole process. This will be my preferred storage facility moving forward.
The girl I had was super helpful and explained everything clearly! First time renter of a storage unit and I would t want it either way!
Super lovely and sweet customer service; the facility is spotless! The check in was quick and efficient! Highly recommend this place!
Great experience at Delta Storage. Front desk was attentive and answered all my questions expertly. Would def recommend
Just moved to Brooklyn and had a few options of storage lockers but picked this one by reviews and I’m glad I did. Ronnie was super nice and helpful.
Staff was very polite and jubilant. She carefully answered all my questions and gave insight on the best unit to choose.
Very fast and easy process. Manager is very nice and helpful thank you.
Very helpful, showed me, my wife and daughter a storage unit that fit our needs. Was very professional and service was quick. Was in and out within about 20 minutes with no questions needed to be asked because everything was explained as we took a tour. Appreciate the help.
She was amazing !!!!BrittaniaPlease promote her oh my gosh !!!I never got some much help in my lifePlease give her raise
Chose this storage because of its convenient location. We didnt have a reservation to view the units but the staff were nice enough to walk us around to see a few. We were able to choose a unit that fit our needs at a price that definitely fit our budget.
The prices are very reasonable, the facility is clean and very secured. There are cameras everywhere. You have to type in a security code everywhere you go, which can be annoying but in all honesty it makes me my items are safe. The manager is very friendly and knowledgeable. He answered all of my questions as a first time storage user. Highly recommend storagibg your items here.
The service was great, both friendly and efficient. Thank you so much to Brittania, the associate, for going out of her way to help me, especially since I arrived just a little before closing. She was able to set me up with a unit, insurance and a lock in such a short time, it was extremely helpful.
Went to put my stuff into storage pretty close to the closing time. Brittanya helped me get in and out quickly and efficiently. I was surprised that she had only been on the job for less than 2 weeks. The service was great and the facility is very clean and the price was right. I got half off the first month. I can rest assured my valuables are safe.
Delta Storage was perfect for my needs. Its a very clean facility, staff are professional and pleasant, hours are convenient and the promotion 2 months half price was a lifesaver. I will definitely use them again.
I had no problem getting the storage space I needed. The lady at the desk was really polite and explained everything clearly and precise. I was completely satisfied. Thank you Ms. Shana for all your help. I greatly appreciate it.
Clean. Efficient. Courteous. They also have the latest access hours in the vicinity, until 7:45. Fist bump to Ronnie who is an exceptional manager!
Brittania was super helpful and nice throughout my first experience at Delta Storage. The facility was very clean, and my moving in process was seamless.
Nice welcoming friendly staff. The facilities are clean. The process was fast and Brittania( I know I misspelled your name..forgive me ) was great
Delta Storage easily has one of the BEST facilities Ive ever seen! Multiple SECURE entrances, dedicated INDOOR parking, with GREAT options(and pricing) for your storage needs! When you get there, ask for Shana AND Brittania! They are AMAZING, and will take great care of you!
Extremely friendly. very helpful. gave me a good experience and I feel safe leaving my things here.
Was helped by Chana, she showed me 2 units in which I am interested in renting but I just want to leave a quick review about the energy I was given today! She was absolutely amazing and although the building was a maze she made it very comfortable and fun to find the unit. I was going to keep looking around but she’s got me sold, I am hoping by the time I return this unit is still available for me because this place is amazing! Keep up the great staff!
I feel very fortunate to have this brand new storage unit available to me with active and friendly management, efficient security system, multiple indoor/outdoor loading docks, and supplies available on site.Thanks Delta!
Place is clean, and Brittania, at the front desk provided exceptional customer service!
Highly recommend, the staff here is wonderful very patient and attentive to your needs & concerns.
Shanna was awesome! Her customer service is A1. 10/10 would recommend.
Excellent customer service. Clean organized facility. Would recommend to everyone!
The greatest experience I ever had with a storage facility. The staff were more than helpful and go above and beyond for their customers. I recommend this business to anyone who needs storage.
Workers here are super nice and helpful, facility is clean and coming here is pleasant. I recommend!
This place is like no other storage I’ve been too. It’s affordable, clean, with a very personable staff to help with anything you need. I highly recommend it to anyone who is looking for storage.
Was helped by the manager Ronny (I hope I’m spelling that right) and had one of the smoothest customer service experiences I’ve ever had, on a day when I needed it. Thanks y’all!
Delta storage is clean and has a great staff. Phil took his time showing us around and has a great personality. He is awesome. Very happy with the space i got at Delta storage.
This is a great spot to rent a storage unit! The units are clean, safe, and practical to access. The staff is friendly and helpful. There’s also easy parking and a fair amount of carts to make hauling your stuff easier. Highly recommended!
Ronnie was professional, polite & courteous. I felt comfortable doing business with this establishment. He thoroughly explained the cost & size of the 3 storage units he showed me. I did not feel rushed or pressured to make a decision. I would recommend anyone who is looking for a storage unit. The establishment was extremely clean as well.
Swift and easy process. Brittania was a great help, I appreciated their help!
Fantastic team and super welcoming and informative, the prices were also great and the process was very quick and easy!
Super helpful staff, arranging the rental of a unit was easy.
The staff there was very knowledgeable and readily available to answer any every question presented. Staff was also very courteous and friendly
The customer service is amazing, Chana was nice and very professional. She helped with my storage unit for my business and she helped me get a better understanding on how it worked. The place is clean and comfortable.
This company is doing a great job. The worker with whom I dealt with is very understanding and patient. He goes the extra mile to may sure I understood the necessary rules and regulations and I was comfortable with them. He is a genius.
I want to thank Delta storage for hiring the amazing staff at your Bushwick location in Brooklyn. My positive experience started out with my phone call answered by Raun. I explain to him my situation over the phone and he recommended the perfect storage size for me within my budget asking all of the right questions. When I went in later that day he had everything ready and was expecting me. I also got to meet the lovely Chauna who also helped in assisting me. Great energy, easy process, and most of all safe and secure storage units in a clean environment. This location looks brand new and the storage rooms are immaculate. Raun gave me a tour of the facility and explained everything in detail regarding building access and hours/days of operation. He made the process very easy for me. Thank you both for making this a pain-free process for me and my daughter in an already stressful situation of ending my 18 years of living here in New York and starting a new journey. Your professionalism, smiles, and great attitudes were much appreciated.
I highly recommend this storage facility! The representative Ronnie was very helpful and patient with me during the inquiry and rental process. The unit was clean, secure and easily accessible.
Just got my unit 3 days ago and Im very happy with it . It wa svery clean and secured , I was helped by China and she did a phenomenal job in explaining the process of renting the unit and showing me around the facility. I would definitely recommend.
Excellent service very helpful & easy! Thank you Delta Self Storage
Very helpful and we’re able to process my paperwork quickly!
My experience with Delta Storage has been great ! Super clean and efficient facility, and amazing customer service. Ronnie and Cody I’m the main office in the Brooklyn location are incredibly helpful and friendly, and truly are the reason to place deserves five stars !! Thank you so much Ronnie and Cody !
It’s a great place excelente location and great costumer service
Arrived at 5:54 to locked doors and closed lights , pleaded with the lady who all tho courteous and acknowledged how it seems a little ridiculous to be closed before operating hours just wasn’t helpful , I’m writing this review because of the fact that I run a huge operation my self in manhattan and know that if my employer knew I shut it down before his designated hours I wouldn’t be unemployed , secondly it was the excuse , that the computer is off , the register is off, I know out of personal experience and long history of running many different type of establishments front of house that it’s just pure laziness you can turn anything back on open anything back up update people via email if there was a change of processing cycles (weird before hours are over ) lastly I’m writing this so the people that own this establishment and foot a paycheck for the purpose of making money know they lost buissnes today today to the accommodating and open till 7 pm treasure island storage staff instead .
My experience with Delta Self Storage was great. All my questions was answered walked out knowing I will recommend them to my friends.
Very very professional and helpful staff. My reservation and check in was conducted quickly and efficiently with the necessary paperwork. Their text message system set up the appointment as soon as we got off the phone. Facility is spotlessly clean and the rates are reasonable. The drive-in loading area is easy to use and very convenient for quick self-access. The entire building is camera monitored and secure.
I was very pleased with the reception I got. They staff was courteous, friendly and helpful. I also appreciated the cleanliness of the facility. These are all reasons why I decided to rent a unit with this company. Plus the price was reasonable and the discount was great.
First thing that stood out to me was how clean and organize the whole facility was, then there was the customer service that matched no other, even though it was my first time renting a storage room. The customer service representative , a very pleasant and charming young lady was very accommodating and very professional at executing her duties, answering all my questions, at the same time ensuring that I receive the necessary space that I needed. I would no hesitate to recommend Delta storage to anyone in future. Thank you, Miss Felicia.
Ive never used a storage facility before, so I was weary of needing one last minute due to an unexpected move. But I was walked through the process and was able to secure a space quickly and efficiently. 10/10
The space is clean and efficient. The staff are very nice and helpful. I was helped by Ron who was exceedingly pleasant! He is very knowledgeable and was able to make the typical hassle of paperwork very speedy and efficient.This place is great.
Incredible staff! Best deals! Cleanest storage facility I have ever been to!Set out a whole day to look at different places and deals around and Delta was the first stop. Upon entering the staff was welcoming, clean, and wore masks. I was shocked how clean and sanitized the entire place was. The unit was large and looked as though it had never been used. They have multiple and easy drive up access for unloading And even letting us park our Vespa motorcycle in our unit on the 3rd floor! Another bonus...The building was safe, secure and monitored by security cameras around the clock!In the end, we looked no further and signed right away! Would recommend to anyone looking for a storage unit!THANK YOU DELTA STORAGE FOR MAKING THIS ALREADY STRESSFUL MOVING PROCESS EASIER!
Ronnie, the manager, gave us a tour of the facility & set us up with no hassle for a unit. So far everything is going well! Building looks very clean and its convenient for trucks/cars to get in and out.
I was referred to this storage place by a friends I made a reservation on Monday and I was sent an email reminder of the reservation. On Saturday, Ronnie called me to make sure I remembered that I had a reservation. I went, it was a smooth and easy process, and Ronnie showed me around the building. Oh and THEY EVEN HAVE CUSTOMER PARKING. It was a great experience !
Kayla who helped me was a pleasure. She was super friendly throughout the whole process of choosing a unit and filling out the forms. When I first emailed about a unit, I got a phone call response within 30 seconds, no joke. The facility is super super clean. Its brand new and sort of looks like a CIA bunker in a spy movie. Im into it. The rate is decent and they were pretty upfront about the fact that its promotional pricing for the first 6 months and then goes up slightly after that. Its also cool that you can cancel any time since its month-month. The drive in garage with the moving carts is also a great feature. Would recommend to a friend or enemy.
Reasonably priced, easy to manage and convenient storage right down the street from my apartment. The staff was super friendly, helpful and takes COVID-19 seriously, which makes me feel more comfortable too. It’s easy to get in and out of the storage unit if you need to, the only downside I would say is you need a ladder to get up, so not ideal if you’re afraid of heights! :-)
My first impression of the facility was great. The place is spotless. The young ladies at the desk are friendly, and exhibit great knowledge of the company they work for. Felicia handled our registration which didnt take a lot of time. This confirms that she knows her job. Thank you for the experience that I can share with others. Its rare you find young people who value their jobs, by not using fowl language or on their phones while customers are present.I will recommend this location for sure ☺
Kodi was very helpful, she took time to show me the units again when I came to my reservation to make sure my items would fit and helped me find a better unit very quickly. She was very informative and explained things super well. Glad I chose to store with Delta Storage
Kayla was very direct, thorough and efficient. I’ve been been other storage places and never has the process of payment, id, lock and unit been done so quick. This was definitely service at its best. 10 stars for Kayla!!
Kayla at the front desk was beyond helpful. Not only was she personable but went above and beyond to help accommodate me. Although I’m currently going through a stressful situation, she made me feel confident about my personal belongings being in storage. I left feeling happy and properly taken care of due to her positive aura. Definitely recommend using delta storage on Bushwick Ave if you want a seamless experience.
My experience at Delta Storage thus far has been exemplary! During my first conversation over the phone with Kayla, I knew that my husband and I had stumbled across a fantastic situation. When you first enter the space you can instantly feel the good vibes, and we quickly understood why the tag line is “your happy space”. The staff is extremely professional, thoughtful, and very friendly. The young man who gave us a tour of the facility was very thorough. He listened to our questions and addressed everything. He had a very calm demeanor, which is exactly what is necessary during these times. I like things clean, neat, and tidy and Delta Storage embodies all three. The entire facility is spotless. I even looked in the corners and crevices, and not a dust-bunny could be seen. When it was time for the paper work, Kayla took over and made the process easy and effortless. Kayla provided us with exceptional, 10-star customer service. She is very knowledgeable and provided us with useful information and tips. She has a cheery disposition and made us feel very comfortable and at ease. These are the very things that separate the great places from the not-so-great ones. My husband and I researched many, many, storage facilities and spent time speaking with many representatives. There was not one company that could even come close to Delta’s prices and theIr top-notch customer service team! I am so thrilled that we found them and look forward to doing business.UPDATE:I have now had the storage unit for a few months and can give a much deeper perspective. My 5 Star review was only focusing on the sign up process. I can now shed some light on how it is to actually use the space. This is my first time renting a storage unit, so I didnt know that the units are not sealed off. There is space between units that can allow for pests to go between units. The last few times we visited the unit I saw some some crawling in our unit and we most certainly did not bring them with us. We went through and made sure everything in our unit was sealed up. If you care about those type of things, I would advise you to do this same if you choose this storage facility, or any storage facility because I am sure most are structured in the same way. Although most people use cardboard boxes for moving, I would store my belongings in plastic bins or something sealable. Those horrible things can hide in the tiny holes of cardboard. This is a main way that they can travel around.
Very great service, Brittania was very helpful I will highly recommend this storage place to others 💙💙💙
Probably the best storage facility Ive ever visited. Felicha was extremely helpful. From the moment I entered the facility her warmth and smile filled the room. She is a TRUE fit for the company. Its not often that you are greeted with GENUINE kindness from the door. She was able to quickly answer any questions and I moved in right away.
This was my first time setting up a storage unit for myself and Kayla made it a smooth experience. She was able to help me find a unit that worked for the amount of stuff I had. Kayla went above and beyond and her customer service was outstanding. I highly recommend using this space and suggest you ask for Kayla specifically!!!
Before we moved, we had two storage units here and it is honestly the cleanest and best kept storage unit I’ve seen in Brooklyn. The prices can’t be beat for the space, and the staff are all extremely nice and helpful. I completely recommend this place!!
MS. B. IS A VERY SWEET PERSON..SHE KNEW EVERYTHING THAT WAS NEEDED TO KNOW...I WAS DISAPPOINTED TO FIND OUT THE THE STORAGE UNIT WASNT 24HRS TO ME ONLY BUSINESS HOWEVER DUE TO MS. B. CUSTOMER SERVICE I GLADLY CONTINUE WITH THE LEASE OF THE UNIT...GREAT SERVICE...KEEP UP WITH THE CUSTOMER SERVICE MS. B.😉
I had an excellent experience from the moment I entered the premises. The manager on duty was extremely professional, knowledgeable, helpful and friendly. I am in retail and I know that the Brooklyn location will be successful if they continue to exhibit top level customer service. The location was spotless and well lit!!!
Abigail was quick, courteous, knowledgeable and helpful.The space is clean and safe looking and the prices are fair. Would definitely recommend to anyone looking to store anything!
I had a very positive experience at Delta Storage’s Brooklyn location. Love the location as it is close to my home.The facility was very clean and the customer service was fantastic! The staff and management were extremely helpful and welcoming. Definitely happy with my decision to store with Delta Self Storage!
I’m giving a 5 because Abi was incredible, amazing customer service. Beware though: if you make a reservation online, this means nothing. We reserved a 7 x 10 unit and even email confirmed with them that we were down for this, showed up to get the unit and they were like “sorry, we don’t have anymore units in that size”. What’s the point of a reservation then? We gladly would have paid a deposit or first month up front but this was not an option.If I were reviewing their reservation policy, this would probably be a 3/5. That said, if you can deal with Abi, you’ll be in very good hands. She mitigated the situation and found the perfect unit for us. A+
Great customer service at Delta Self Storage in Brooklyn. Kayla from admin went above and beyond to make our move easy! Phil, the manager of the facility was really accommodating as well. Facility is top notch, really well maintained, extremely clean and climate controlled.
My experience at Delta Self Storage was very pleasant, the ladies were very professional and courteous. I would recommend them to anyone looking for a storage unit.
Super clean, quiet, and possibly the easiest-accessible facility in Brooklyn. Indoor parking is a dream; this place makes trips to storage actually fun instead of the chores they’ve felt like at every other storage facility I’ve used. Great addition to the neighborhood.
Staff was so so friendly and helpful! Very affordable and convenient space that you can drive your car into. I’m using the the 5x5 locker and it’s perfect for my transitional time before my move! 10/10 HIGHLY RECOMMEND
Great storage facility! I’ve had a locker for almost a year and recently upgraded to a larger unit. I was very impressed with the way that the staff operated while the city is under quarantine— Cleaning constantly, very attentive, and in great spirits!
Kayla and Felichia were so helpful!! I came in flustered, not knowing any units or rates etc. and Kayla helped me figure out the best option for me right away. While we were activating my account, Felicia helped expedite the process while another customer was asking Kayla questions, and the process didn’t take long at all. All in all everyone was professional and super nice, so thank you!! I’m happy to have joined.
So far so good! I’m moving into a storage unit here today and wouldn’t have been able to do it without the help of Kayla. She met with me multiple times, showed me a lot of different units, and then showed me the same units again on another day when I couldn’t make up my mind. She never once made me feel rushed, pressured, or like I was being a pain. In fact, she’s one of those people you feel like you’ve known your whole life, even though you just met her. Everyone I’ve encountered so far has been friendly and nice. I looked at a lot of different storage facilities around Brooklyn and nothing has compared to Delta. I’m confident and very happy with the decision I’ve made in choosing them.
Kayla was absolutely lovely while helping us pick out a storage unit - she thoroughly explained pricing, membership and access when we needed last minute accommodation, and even stuck around after the office closed to finish up our paperwork. The space is clean and prices are extremely reasonable. Thank you so much for your help Kayla!!!
I had a rough start as I didnt get all the information in the beginning, as I had previously asked. However, when I called the day of my move-in, I spoke with Kayla who was a superstar. She was understanding, calm and helpful both on the phone as well as IRL.I feel good having my stuff stored there and would definitely recommend them (& Kayla!)
Carlos, hands down is the best! From the moment I reserved my unit up until the moment of purchase, he was amazing. He kept a level of professionalism all through out. When I reserved my unit I was unsure of the size I needed for the items I wanted to store. I also didn’t know if I even wanted to officially store my items here. I was indecisive. When I called, he was patient and answered all of my questions without a sigh. He encouraged me to come in and see the units so I had a better idea of the space and which size would have worked best for me.When I arrived at the facility, he greeted me with a smile and welcomed me to the location. He showed me many different units and answered every single question I had. Based on my situation he was willing to help me in any way he could and he did! That alone showed that he genuinely wanted to help me and because of that I rented a unit. He didn’t pressure me to rent on the spot and gave me the opportunity to go home, think about it and come back the next day. As he promised, he would call me the next day to follow up with me just to see how I was felt about our discussion of the units, prices and such. I told him that I was going to see him after I got off of work. When I went back, I received the same smile and just an overall willingness to take care of me in the best way possible. When I went on to finally rent my unit, he made the process as easy as possible. We had a lot of laughs and he even became a temporary therapist. I can definitely say my entire experience was absolutely amazing. I’d recommend this location any day! Thanks again Carlos!!! -Shikeiler
The girls are so sweet which makes renting here so easy! The storage space is clean, well kept, and inexpensive! I appreciate the girls showing me the different storage rooms that would be compatible for my things instead of selling me into a big unit that I wouldn’t need! I’ve been to another storage unit in Brooklyn and I can advise that it was not on the level of Delta Storage Bushwick location! Thank you girls!!-Mississippi Girl.
Efficient, patient, and kind. Got my stuff into storage quickly and at a reasonable price. Fairly easy and simple to use. Can access your unit without help once you have your key.
Our storage advisor, Kodi Scott, was so helpful! Very clean space. Love the HUGE parking lot.
The manager was very respectful. Answered all my questions and it didnt take long to get a unit. The units are very clean and the building is properly protected. I wont be worried about my stuff while Im gone.
Knowledgeable staff but they are driven by a very greedy company and it shows. I literally dont recommend it to my friends and family despite its cleanliness and decent price because company culture counts a lot. You want to feel like youre spending/investing your money with the right people and this is not the case with Delta Storage Bushwick. In fact, when my sister asked me about the space I was renting I recommended that she look elsewhere and she did.Im there because of its convenience but look forward to the day I can move out.
We’ll kept facility. Friendly staff answered all questions and best prices available
I’ve been renting in storage places for over 20 years and moving out of my old ran down, dusty, damp storage and moving to Delta Storage seems like a massive upgrade!! Temperature controlled, well lit, immaculate clean and the best of all, the fantastic costumer service provided by “Felicha”!!! Very professional, knowledgable, friendly and organized.Super happy to start in this new storage!!!
The staff at Delta has been top notch. They took the time to show me the space on different occasions and the facility is very clean. The rates are a bit high, but I believe you are paying for quality.
Amazing and super efficient!!! Theyre employees Jeremy and Kayla were super helpful with the registration process and all other service. They make the self storage proccess feel so quick and efficient.
I transferred to a different unit, and the staff that I worked with was very helpful. I worked with kodi and this other guy. Ill come back to this if I remember is name but he completed the paperwork on feb 1st.Was given transparent information with what I should expect with billing. Area was clean. No broken tools .
Really outstanding service. Upfront pricing, no surprises. Ronnie helped me onsite. Explained everything to me in detail, gave me a tour and made me feel like my belongings will be in safe hands. Very pleased
Delta Storage is a brand new storage in Bushwick super convenient, every size for every budget. I’m moving from another storage in Brooklyn because I found this pristine and beautiful place to keep my things organized, dust free and under climate control units. It’s all that I need right now! Comfortable and brand new.Costumer service it’s just as fantastic as the space. Felicha took care of me amazingly showing me several units to fit my budget and needs. She is just so helpful, professional and very sweet. Thank you so much for all your help! I’m moving my thugs there next week!
Very friendly and helpful service at the desk.Easy parking and access to the unit.
Great deal. Very well kept clean place. Parking. But more importantly, nice employees. I am glad I am renting here after some not as good storage companies/buildings.
Kayla was the most AWESOME employee and the most helpful. She really gave her all to each customer that was in the bundling, and there was a huge rush that came in. From people needing to check in to general questions, she had it down pact.
Unfortunately I have to edit my review due to my new experience after being a customer for 2 months. I tried to upgrade my storage place but it was extremely difficult. The representative was being greedy for money and was offering me expensive prices acting like I was getting a deal with this no true intention of helping me. They said because I was a current customer that I can’t be entitled to any specials if I change my space. It’s obvious that there is no customer loyalty. I had to stay cramped in a small piece due to the company greed. I’m currently searching for a storage facility that values their customers.
This was our first experience having to choose a storage unit. Felcha, the salesperson, was very informative and welcoming! She made the experience smooth and easy! We’re happy we decided to go with Delta Storage!
Great customer service…..reasonable price
Kodi was so kind and helpful- she took my circumstances into account every step of the way, making it as affordable and simple as possible. The place was clean and well run, I’m happy.M
Kayla was very helpful and amazing . She also took the time to answer any questions or concerns I had. She was able to suggest alternatives of different ways to access the storage unit . I wanted to say thank you so much for all your help .
I had a great move with the help of Freddy and his team. He was knowledgeable and polite and explained to me all the details of the contract. I would highly reccomend you keep this man because giid help is hard to find. And he likes what he does. I had a very enjoyable conversation with him. Everytime I come to the unit I get a pleasant greeting.
Was a great experience. The woman at the front desk was fantastic! She had to juggle many things for different customers and she did it calmly and professionally.
Abi was such a great help, we talked over the phone a few days prior and when I showed up walked me through everything. I was in an out in no time. Excellent customer service.
One of the best storage spaces ive ever used. Clean and the employees are very nice.
Very helpful, understanding and patient... thank you delta storage Staff member (B.).
Very clean and modern space with easy access to the highway. Ronny, the general manager, is courteous, professional and extremely knowledgeable.
Abby was friendly and knowledgeable. She made the process of me getting my storage unit easy! Would recommend this place!
Kayla at the Bushwick Ave location was absolutely incredible. Moving is so stressful and her attitude changed my entire day for the good! Extremely helpful, funny and kind. Great experience!!
I’m so happy a friend recommended Delta Self Storage. I was stressed about moving mid covid, and Ronny made me very comfortable and the process was so easy. Highly recommend.
The customer service was incredible. I didn’t know which way I was going and the young lady helped with no problem. Happy I chose this place.
Kayla has the best customer service she was very attentive and knowledgeable of the units . I believe if your company had more employees like Kayla your sales would increase tremendously.
Good prices for lots of space, and very friendly and experienced staff. Kayla helped us, she was amazing! She was VERY nice and very knowledgeable. Highly recommend!
This place is great I came here last minute Kayla helped out with the reservation she was really helpful and kind and Jeremy came and was fast and efficient with handling our situation showing us where to load things up and helping us out with finding the perfect storage unit thank you guys so much it was quick and easy would recommend this place to everyone
The staff are so nice , the storage facility is very clean and has a calm vibe . And the rates are wonderful . 10/10 Would recommend
The young lady (Cody) was wonderful, customer friendly, and very informative with a smile. I worked customer service over 20 years and she exemplifies great customer service.
I love the Delta Storage facility that we work with. The people are great, the place is spotless and the bathrooms are kept clean at the highest standards.
I really appreciate the representative who helped me she was very helpful and I will recommend a friend
Kodi was extremely helpful, knowledgeable and showed professionalism!!!!! Great sign up experience. Process was very smooth. Thanks Delta Storage and Kodi !!!!
The staff were so helpful, they answered all my questions, and concerns about using the storage. They made what I imagined to be stressful, such an amazing experience I highly recommend the place because of them.
Kodi was super helpful! They have great phone service and are very courteous and attentive to the needs of others! xx Manager material for sure!
Abi gave great customer service and is very friendly and helpful I would definitely recommend anyone who needs storage thank you
Kayla was very helpful and friendly, she showed me the best space for the price and explained everything thoroughly! Very clean, very easy to access and very secure!
The Customer service was great. They were close to closing but she (the rep) still serviced us. Very approachable and warming. I wish I remembered the two emplyees name.
Great place for storage and the employees are very kind and professional. Kayla was especially helpful. Highly recommend 👍🏼
Its clean the hours are good for what I need it for. And the gentleman that sold me the unit really knows his stuff.
This is a great storage space. The staff at this location are very helpful. And the space is nice and tidy.
Cody was the best! Hopefully Im spelling her name right. Great personality warming social skills
Shanna is very nice and was extremely helpful!
Kayla is a excellent sales lady. She’s friendly, helpful and makes every attempt to help you with your storage.Thanks Kayla
Ronnie was very professional and pleasant. He simplified the whole process. It was quick it was easy thank you.
Kayla was very helpful and quick to show me around and get set up. Facility is new, secure, well lit and clean.
Very friendly service, simple sign up, clean atmosphere and roomy storage.
Storage advisor kodi was incredible, very thorough, and knowledgeable of the units, direction, very patient and kind I’d recommend this storage space to any one and when you go... ask for kodi
Very spacious and clean storage facility! Kayla was AMAZINGLY helpful and fast with the entire sign up process!
Abby is great......she is going to be a great asset....but much more....a good host to her customers...and she was professional and courteous.
Super nice new facility. Staff is very friendly and accomodating - they work to get you what you need at the best rate.
Abi was amazingly nice and had outstanding reliable service. Easy going and down to the point ! Answered any questions I had ! Thanks abi see you again soon !
Come in on a Saturday, staff was very friendly, showed me different units to help me decide which one was right for me. As I choose the smallest but after seeing it I knew it would not be right for me.Thanks for the great service
Great friendly service! Highly recommend! Facility is very clean and super secure.
My experience was great with Kody she is a real dedicated worker you should have more employees like her😄😄😄😄👍👍👍👍
This is a fantastic service. The person who helped sign us in was great and so helpful, couldn’t have asked for a smoother experience!
Wonderful storage facility! Very clean and great customer service. Good rates too!
Excellent customer service. Kayla was incredibly helpful and informative, overall the experience made moving a breeze.
Smooth and fast check-in, great prices, def. recommend!
Kayla and Codi were extremely helpful, great experience and happy to be renting at delta storage!
Kind staff and customer service skills gained this business a new customer.
Amazing staff , everything was fast and Easy , and it’s very affordable , recommend this storage facility
Great. Very friendly and helpful. No pressure to upsell. Thanks.
Kayla was amazing so friendly and helpful....Super clean building...Gasper (might be spelled wrong) was very helpful as well...
It was wonderful! The staff were very informative, especially Felicha! She was amazing! Thanks a lot delta!
Friendly professional and quick. The girl who assisted me did a great job and was super upbeat and friendly!
This place is great, excellent conditions and the costumer service is super good, Miss Kayla open my account and she was really nice.
Just signed up today. Samuel was very professional and thorough. The unit was clean and a reasonable price.
Signing up and moving in was really simple and easy. Kayla helped us and was super helpful and friendly!
Excellent customer service, good facility, great loading dock, good rental price.
Great service, great facility and affordable for what you get!
The process of renting a storage unit was totally stress-free. The staff really goes out of their way to help you out.
Quick,efficient and knowledgeable. Ron was very helpful.
The ladies were so helpful and great to work with! Thank you Felicha and Kayla for all your assistance. What a pleasure!
My experience so far with Delta Storage has been great. Very helpful and kind staff 😊
Excellent, clean facility. Very helpful and professional staff. Highly recommend.
Clean and easy to access. Good rates. Very pleasant management!
Very clean facility. Very secure, love that. Customer Service was too notch.
Excellent customer service!!
Very kind and helpful staff, clean facility
Very helpful young ladies. Quick and easy process. Very clean facility.
Great team, made me feel like I knew them already. Great customer service!
Great space, clean. Employees are knowledgeable and were extremely helpful.
Gabbie was great!Had a very quick, safe, and simple visit.
Great experience, very organized efficient and understanding.
Cheapest storage units in Bushwick. Professional service and highly recommend
Excellent. Never a hassle. Clean, safe, friendly and prices are reasonable.
Amazing super affordable, and very good professional staff. Love the place.
Easy, great storage prices, friendly staff. Kayla is great.
Brand new facility, Great customer service, Amazing rates. Would highly recommend
Great communication, great prices, loveeee Ronnie!
Courteous service! Highly recommend using this storage facility.
Total reviews rating 4.9
199 Reviews for Delta Self Storage - Brooklyn 2023:
Review №1
2022-06-13Shauna (not sure how to spell it!) was so kind and helpful, showed me around the entire facility and answered my questions. Ronnie had advocated for me for a few weeks, since I wasn’t able to start payment until this week, and it seemed like the whole team really wanted to make this work for me. Nice, clean facility that’s super accessible, and obviously great customer service.
Review №2
2022-04-04I had a great experience with Delta storage. The ladies at the front desk were sweet, super helpful and very understanding of my situation (I was in a bit of a rush). The process was quick and easy and they explained all the details clearly which helped a lot. I’ll definitely be recommending to my family and friends.
Review №3
2022-08-02Went to Delta Storage because I needed a last minute place to pack away my furniture. Britt was there and so helpful. Kind. Welcoming. Efficient. She went above and beyond. Definitely happy my stuff is there knowing Ill be treated so well when I move my stuff out. Thanks Britt!!!!!!
Review №4
2022-05-20The staff were super friendly and helpful, their hours are pretty long, and the cost was a lot better than many in the area. Happy with my experience, it was so fast to get signed up, reserve a unit, and check in! Thank you to the staff of the location for making the experience a breeze
Review №5
2022-03-28Brittania was a pleasure and helped me get my storage unit so quickly! She was pleasant and gave me a breakdown of the pricing that was comprehensive and helped meet my needs. I would recommend this location in Bushwick to anyone looking for friendly service a good place to store their things.
Review №6
2022-05-25I would highly recommend everyone in need of a storage unit to use this place. I was put in a position of needing somewhere to store all my belongings within the hour. I’m so glad I found Delta Storage. Shanna took care of everything and even gave me 1/2 off for the first month. I’m forever grateful to this place and Shanna. Today could’ve been a nightmare that cost me a fortune but instead this place helped me in a bind.
Review №7
2022-04-27I’m fully satisfied with my experience at Delta storage . The place is nice , neat and air ventilated . Thanks to Shanna , the lady at the front desk who made this experience pleasant and quick, she showed the suitable space and made the whole check in process easy and convenient!! I would definitely recommend this place to anyone who’s looking for a storage.
Review №8
2022-05-22Great customer service provided by Brittania. She was very professional and friendly. I didn’t hesitate to rent me a unit after receiving great help by her.
Review №9
2022-07-25Absolutely a life saver. Very clean !!Both ladies were professional and so helpful. Thank goodness for this storage facility. Highly recommended.Thank you so much.
Review №10
2022-06-06Very clean all throughout building, amiable staff, and decent size units even for the smaller ones. The only thing I’m not a fan of is that it closes pretty early and is hard to catch especially for the nightlifers.