Delta Sonic Car Wash in Syracuse
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Syracuse, Onondaga County, New York, US
Site: http://www.deltasoniccarwash.com/
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7:30AM–7PM
Delta Sonic Car Wash in other cities:
I have to travel every week from Syracuse to Rochester and at this time of year the front of my car is littered with dead bugs.I love Delta Sonic because even with a basic wash, they pre-spray everything down and the drive thru does the rest! The result is a sparkly, bug free car!You have a few different options here for washes and if you like you can even get a towel dry. In my opinion, I wouldnt go anywhere else to wash my car.The line does move quickly, so even if you dont have a lot of time, you will have a sparkly clean car!
If they could I wish they would create another lane going into the wash area instead of 3 lines going into one lane. (Update: They did cause only one gate to lift @ a time.... That helps. 🙂👌
I worked here for 3-4 years, before leaving in April of 2019 to go towards a different path ( my military career, and law school ). I hadn’t been back since. Well I just got back to the area this October , and the drive from Missouri to New York with two dogs, a husband who loves snacks , a newborn and a turtle did not treat my car so pleasant. That’s just the interior - the exterior looked like I took it mudding. Anywhos, I was pleasantly surprised when I entered the location to see updated booths and friendly staff. It seemed like everything was upgraded. I purchased the unlimited and loved the sale advisors pitch and explanation, no hidden gimmicks or lies- she told the truth, kept a smile on, and got me what I needed. Going through the car wash was a pleasant experience as well; and my interior is definitely spotless… EVEN THE WINDOWS which I was worried about having streaks, because this used to be a constant complaint when I worked there. Definitely pleasantly surprised with the friendliness and hard working of the staff. Definitely a returning customer.
This is a very pristine establishment. I came in Tuesday the 21st around 4:30, for a express detail. The car came out phenomenal I was surprised at how clean delta sonic can really make your car, it looked as if it was brand new. Also when the young man showed me the car he was extremely nice and professional I believe his name was Al. Overall the experience was amazing and I am definitely going to come again once needed, I highly recommend this location!
I went here a few days ago for the first time and I have nothing bad to say! I was greeted by a young girl named grace. She was amazing! She explained all my different options and was super helpful with everything. I ended up signing up to be a member of the unlimited plan and it is such a steal! It is only 19.99 a month for unlimited washes! It can’t get any better than that! Definitely recommend this car wash!
Got my car back fithy still after paying 197 for a detail and a car wash was refined 48 bucks the excuse for it still being dirty was it was very dirty when it came in. Well I wouldn’t get a clean car detailed now would I?
Today was my second time ever at this car wash. I had some stuff in the back of my pick up and I totally forgot all about it. By the time I realized of my mistake I was already in the middle of the line and couldn’t back out. I told the first attendant I saw my issue. He said “let me grab a manager” Gates, the manager came promptly to my rescue. Helped me unload the stuff from the back and even offered to take care of the garbage that I was bringing to the dumpster and brought my stuff to the other side of the tunnel. She was professional, courteous and kind and didn’t made me feel like I dropped the ball. Even though I put them in a predicament. I appreciate the way Gates and the team handled my situation. Thank you. I’ll get a membership for my household and recommend your services to everyone I can just because of their service.
Paid $20 for a wash, $40 for interior, asked to clean my windows well.Came out to actual dirt spots still on my car. Pointed them out and attendant said, I saw those (but he didnt clean them). Back end of car was clearly not fully cleaned. Windows , that I requested be the focus had waterspots and streaks. For $60 I shouldnt have to point out multiple glaring issues. Just going thru the motions for $60 ?!?
First time ever visiting Delta Sonic for any of their vehicle services, I got a professional detail on my 18 Elantra. They did a really nice job inside and out, and the car smells fresh and minty clean upon pickup. I think the price is very reasonable for what they offer, I think my only small complaint is they didnt vacuum the trunk as stated in their online description, however its not a huge deal. Every team member I came across was happy, thanked me for coming in and offered prompt service. I would most likely come to Delta Sonic again for another detail!
Worst delta sonic ever… people rude, never open, shortest wash tunnel of them all, no free vacuums like the others, more expensive gas than others
Great job with interior cleaning. Specifically I think his name was Jeff M. did an awesome job with the cleaning. Definitely did not expect it to be that good. Thanks Delta Sonic and thanks Jeff. Truly made my day :) would def recommend Jeff for cleaning and recommend the car wash for exterior!
Paid $23 for the super deluxe or whatever. Car came out straight up dirty and had to wash it by hand when I got home. Never going back.
I have been a Delta Sonic customer for several years. In the time I’ve used their services, I rarely have seen the kind of work-ethic and dedication to customer service that I saw the other day by Kyle at the DeWitt, Erie Blvd location. He paid close attention to my “areas of concern” and made a point of putting in a level of effort I rarely see by anyone in any field these days, let alone a service field like car care.It’s my philosophy that whatever job you do, be it running a company, managing a team, waiting tables, cleaning… it doesn’t matter, you should be able to go home being proud of the quality of your work. Kyle should be commended for embracing this to its fullest and I hope that the other folks on his team follow his great example.
I love going here and getting my car washed. You honestly cant beat the unlimited $20 car wash. Especially during the winter with all that salt. Highly recommend. Sometimes the wait times are really long, because there are so many people waiting.
I was thrilled that the lines were finally short. It took 5 min to go through the car wash. It then took 1 HOUR just to get the 10 min interior cleaning. I sat in my truck for 20 min before line moved ahead 1 space. Another customer said it took almost 2 hours to get interior cleaned which included cleaning leather upholstery. I wont be going back to Dewitt. Ill try N. Syracuse next time.
Just got the express 1 hour detail with the wax. I wanted to say that the employee that cleaned my car tonight did an incredible job! My car looks like a new car! Im very pleased, especially as a former employee :) Im not sure of his name, but my car was a 2019 white subaru crosstrek and I dropped it off around 6 and picked up at 7:30 tonight (April 24)! If you know who that employee is make sure to let them know they did an excellent job!
I have the unlimited interior/ exterior for my truck and it is so convenient. I find that I receive these services with ease. I highly recommend
I bought the unlimited super kiss package and love getting my car washed here! Kind staff and it’s honestly a great deal, especially in the spring months when everything is muddy. I also love giving washes here as gifts!
I frequently bring my car through the wash in the mornings, probably once or twice a week most weeks, and it always turns out great. I have never had a problem with the wash or the interior cleaning service (the few times I have brought my car through). Recently, I purchased a super interior and vinyl package and was amazed with the results. The boy who did the work, Gary, managed to get all of the dirt marks and scruffs out of the plastic and it looked great. As always, everyone on the staff was extremely kind and helpful, and it is for this reason that I have been a customer for over a year now. I love Delta Sonic and would recommend it to anyone looking for great service and a great car wash!!!
I honestly meant to leave this review months ago, but in the beginning of the pandemic, this was the only gas station I visited that was spraying off the gas pumps continuously. One time while I was pumping and in my car, I watched an employee immediately wipe it down after use on several pumps, then touched up other ones as well. Great job and thank you for caring about your customers
I pay the extra for tire shine and coatings for car wash. 50 percent of the time I recieve what I pay for. The other half of the time when I do recieve it, probably by accident. Sure I could get back in line, wait 20 more minutes and maybe get what they missed the first time. I pay for the convenience of the quick car wash but starting to change my mind. Almost think this could be a legal issue because Im sure Im not the only one, NOT getting what they pay for.
They do a thorough job of cleaning, drying of the outside of a car and if you do have the inside cleaned, is thoroughly vacuumed and all the windows are spotless. They do a phenomenal job no
Brought my car in today for wash and to have the wheel covers cleaned. Car looked great and they even got the brake dust off of my wheel covers. Ashley at the front had a pleasant attitude and a warm smile but was efficient and got ya through quickly. Remy did a wonderful job on the hand dry and the whole car looked great. He was such a sweetheart. Was even singing while he worked. Thank you Dayquann for the excellent service today. Great team !!! We will be back
Bought their promotion of buy 2 get 1 free super kiss car washes. I was told there was no expiration and they were good forever. Went back after a few months and was told they had expired. They gave me the second car wash I had originally paid for, but I did not get the ticket for a follow up wash within 5 days you normally get. They also did not honor the free car wash.
A week ago I had an issue with the results I got from my car wash and interior job. The owner responded to my review and took care of my car the next time. I appreciate the results of this second wash. Thank you for taking responsibility for the last results. In conclusion I recommend this location reasonable people and kind staff that will help you the best they can. The managers Bryan & Jose took great care of the situation.
Today I came through for my car wash and was very satisfied. Girl in booth was nice, people in store when I got gas after were friendly. & Bri toweled my car dry and asked if I enjoyed my visit today. I sure did. Thank u Delta Sonic
Came in for the first time today for an interior cleaning. My car was filthy to begin with, but after the cleaning looked great! Gary, the employee responsible for the work asked me very politely if I would review his work, and after such a great job I happily give him 5 stars! The staff in the convenience store was also very nice.
Car was not washed very good, couldnt go back thru because it was to crowded
Delta Sonic fell a long way. My car NEVER gets clean after going through the wash here. The back? Forget it, doesnt even look like they touched it with anything - which doesnt even seem possible. The front is a mess too - cleanER - but dirty after exiting the wash nonetheless. I always get cheated out of tire dressing so I dont bother paying extra for that anymore. Not to mention the unbelievably long wait times at any normal hour of any day. They need to up the quality and build a bigger or separate facility nearby. Disaster
Maraiah, Drew, Justin, Dayquann & Medo ALL did a stellar job cleaning the exterior of my car. Thank you!I went again today June 15 2021 and Parker did a fantastic job cleaning the interior of my car. Eric the manager always says hello and recognizes my vehicle and remembers I like brushes added to outside wash.Always super service!Another fabulous exterior wash today!
Exterior cleaning is good but I always wait for the interior even if there is only one car in front of me they make me wait in my car 10 minutes for no reason. I hope one day they make interior cleaning more efficient. Because I really love the idea and I have unlimited interior and exterior membership.
Your staff represents you quite well. Tyrmaine was very courteous and seems to make his job a dance while buffing the car down. His personality is what any service organization needs. AND...he came in on a rainy Labor Day Holiday. Good man!The young lady at the reception booth was also quite personable and explained all the options to us. Great up-seller! we were there 2:50 pm on Labor day. Another great employee!Thanks for the great service.
Everyone here is very kid and helpful, and take great pride in their work. The interior cleaning department works especially hard to make sure you are always satisfied. The exterior team is always friendly and wants to please everyone. The managers and staff do a great job at this location.
This is the second time I have gone there. I waited over an hour, just to clean my own cup holders before I left, no one was there to ask. Then I get home and fine that they didnt even touch the entire back of my car. Called four times, no answer.
I am at Delta Sonic 3-4 times a week to get my car washed. Recently, I have had a young man named Oleg dry my car numerous times. He’s friendly, thorough and never misses a spot on my car. Works harder on drying than most. Thank you Oleg!
I did the Super Kiss ($16) car wash and I hadn’t washed my car in a while. After I came out the first time, David E. was the guy who towel-dried my car. He was very honest and told me that I should go through again because I still had bugs on my car, so they let me go through again for free. The second time I came out, David E. took the sponge at his station and manually scrubbed the bugs off the grill of my car. He went the extra mile to make sure my car came out clean! They were honest and friendly; I would definitely take my car here again!
If youre going to come up to a Customer with an attitude threatening to cancel their plan just do it then, because you didnt like that an employee previously gave me an unlimited sticker that I paid for and they never put it on the car. Then tell me to wait for a manager to remove it and they never bother to come talk to me, could have saved me the phone call to corperate to cancel.
Came for a wash the other day & had my car wiped by one of the regular girls I see at the Erie Blvd location all the time. She’s always smiling and has such a positive attitude, you can tell she genuinely cares about her job. She took the time to thoroughly ensure my front end and backs of my mirrors were bug-free after a huge road trip I was on last week. Thank you Brianna D!!!
I am at Delta Sonic almost every day so I know what to expect after a 10 minute interior clean. Once your car is ready an employee gives it another quick wipe down to make sure you are satisfied.. Today, my expectations were exceeded... the inside of my car looks phenomenal! The employee gave it the wipe down but then took extra time to get into cracks and places that can easily be missed. He did a great job.I asked and his name is Zeek. Thank you!
First let me just say that car detailing costs a nice chunk of money. It’s almost $240 after tax (not including tip yet) for professional interior and exterior detailing at Delta sonic, so I was expecting my car to be sparkling. Delta did an average cleaning job overall to be fair, BUT when I leave my car with you for 5 hours, i should not have to get there and then tell you to clean off the black tar spots you left on the exterior of my car. It doesn’t take much to get it off, some spray and wiping...and I should not have to tell you to vacuum parts of my car that were missed. I shouldn’t have to tell you to wipe off white waxing coat spots that looked like paint off my black running boards. I should be able to pick up my car, and drive away happily with a thorough detail, and not instruct you on how to properly finish detailing my car while I wait another 20 minutes...I will go elsewhere next time.
Had my car cleaned inside with a basic interior, while they did do a nice job, I feel $22.00 is much too high a price for a basic interior, especially for a unlimited wash member. Should be 1/2 price for unlimited members w/o having to buy unlimited interior cleaningnice job cleaning
Came here to get the inside of my car looking great. I was wrong. The vacuum job they did was as good as the one I can do at home with my little, portable car vacuum. Anywhere that requires you to reach to clean the windows wasnt touched. The back window was completely ignored. The service I paid for said windows would be cleaned inside and out and they didnt even do the outside. They didnt even bother to wipe off their chalk mark of the service I got. When going back, they didnt send a manager like I asked, they sent a kid to get the back window. I told him not to bother but he ignored me and I told him not to touch my car but he kept doing his thing. Finally I got a manager to come out and tell me the outside of my car isnt clean. Of course its not. Its raining. But I still want the outside of the windows polished like the ad said. Finally got my refund. Will not be going back. Do not recommend.
Took my car in for an interior detail. My first time having a detail done at Delta Sonic. When I arrived in the morning to drop off my car for the detail I went to the front counter to check in as I was instructed. It took over 20 minutes for a girl from the detail department to finally come out to get my information and take my car.I was told to expect the car to be done around 2pm. 2pm goes by and it is now 3:15pm. I decide to call and see what the status of my car is. The gentleman on the phone tells me my car has been done and I can come pick it up. Are there no courtesy calls to tell you when your car is done?The detail job was fine. A couple of spots neglected, but overall the interior is looking nice. I would be happy with the job if not for the ridiculous wait time and the lack of a courtesy call. Certainly not worth $120 for this experience. Will be looking elsewhere for future detailing services.
Mediocre work. The car wash is automated so it misses spots often, the guys drying dont care so its not done quickly or well anyway. The place used to be great when it opened up, now theyre always packed so its a rushed service. I also have the unlimited interior, its also rushed. They miss a ton of spots, and they ask you what would you like us to focus on?EVERYTHING. Clean it, but I guess it doesnt matter. They dip your floor mats into a wet solution that does clean them quite well. They wipe down your glass, and vacuum your car sorta.Overall - 3/5They need to have more employees and not have them rush customers. Im considering canceling my plan when my promotion price goes away next month.
I brought my truck in the other day because it was filthy and hadn’t been cleaned in a few months. I bought a wash and an interior cleaning and David took great care of my truck, paying close attention to detail. He even pulled it over to the side to wipe the bugs off of the front. Great job Delta Sonic!!
I came here to wash the car interior and carpet on the afternoon of August 22. When I came to pick up the car, they hadnt completely cleaned my carpet. My carpet was wet, and they had put it in the truck, and the doors were still dirty. Further more, they lost one of my carpets. I asked if they could replace it for a new carpet since I just bought this car at May. They told me that they couldnt give me any protection, they just asked me to fill out a form and nobody here can give me a promise. If I were you, I would not come here to wash car.
I have been using Unlimited Car Wash for two months, I can tell you not to expect too much from them, dont be cheated by their advertisement. When you get to the interior cleaning entrance you will be welcome by one of the staff who ask you about what you need to do and whether there are some area that you want to pay attention to. Then when the car get inside, they clean in it in rush, I have one piece back floor mat, they never take it and wash it, they just vacuum it and spray it with water to give you an impression that it is cleaned, one time I have some rust on the back seat and I asked them to clean it, I was looking at them when they clean it, they just spray the area in water so it becomes wet and dark so you cannot tell whether they clean it or not. Overall, I think they should have good management to focus on these details.
I love getting my truck washed here!!
I will not bring my car here again. Not at all worth the $60+ spent.
Zeke was in charge of my car while it went through its’ interior cleaning! Not only did he do an excellent job but he was meticulous and thorough , he was also professional and respectful. He did it all with a very positive attitude. That is why we do our business with 3 cars in Delta Sonic! Thank you.
Great job. Missed a few places. Did right side of inside back hatch. Did not do left side. 😳 for the shape the sun was in they did a very good job.
They did an amazing job detailing my car. The employee, Mensur, stayed after his shift to finish it up and to make sure it was ready for me. The car looks like new and I highly recommend them.
The staff here always does a fantastic job! This morning I was blown-away by Madison’s explanation of the various options available for interior and exterior cleanings. She was professional, courtesy, worked quickly and genuinely seemed excited to be doing her job!
I cannot thank whomever is responsible for hiring at this location enough. The staff are always extremely courteous and always do the best possible job. No matter how scruffy my Jeep may be at the time. A special shout out to the Detail Customer Advisor Christian Cerio at the DeWitt,New York location for taking such care in making sure that every part of my vehicle was perfect. Your pride in your job and in making sure that each customer is a credit to this company.
I used to love coming to the Erie blvd location, but they haven’t been doing there job lately. Did not use window cleaner to clean my windows only a rag. Did not spray or wipe my dashboard down. Had to go tell a manager they didn’t take my mats out of my car and clean them. Only put 1 freshener clip in my car. I will go the extra mile to go to the North Syracuse or Camillus one for now on.
Ive been washing my car in this place for several times starting in the spring, after nearly every wash Ive noticed scratches on my car and last one today, 3 of my 4 rims get scuffed. Just to warn everybody please dont go here if you dont want to have the same experience!! Please...
Good car wash and 10 minute interior wash unlimited for $29.99 a month. I just dont like when I get the interior cleaning done and they ask me what do you want us to focus on. I always say focus on everything dirty. To me thats a really stupid question. But overall this is a good place.
The workers are efficient. They may not be the most talkative but when I want to get my car washed and detailed quick, the $30 30 minute deal is hard to beat. I have never had a problem here and have been going for years. Their coupons make great gifts and I garuntee all of the negative reviews are one off incidents and very VERY far from the norm.
On Tuesday I was in the delta sonic store and Alexandria was super friendly and answered a few of my questions I had about the washes. Bri asked me while I was pumping gas if I had a good experience and if anyone stood out to me & Alexandria was the first to pop in my mind. I’ve seen her in there a few times great service and smile!
Great wash today & gas prices. Girl came around doing a survey while I pumped and asked if I was happy with my unlimited. I am definitely just is hit or miss if my bugs are 100% or like 75% gone.
Over all very pleased with my unlimited plan, price of gas and friendliness of staff. Would have been a “5” but cars are too close together traveling through wash. If the car stops suddenly - as had happened to me, the chances of hitting the car is 100%. I realize Delta Sonic wants to get cars into the wash as quickly as possible but please, put some distance between cars.Would be great if one of your Syracuse locations offered auto services like oil changes.
Great service from Bri yesterday. I called corporate last week to fix my unlimited plan and it still wasn’t taken care of. She updated my information for me now everything works great. She recognized me at the gas pump today and asked how my service was yesterday. Thank you!
As a former car wash operator in Coatesville, PA, during the 1960s and 1970s, I greatly appreciate the manner in which Delta Sonic is equipped in these present days, and thus the excellent car wash I get every time I bring my two older cars there! Your staff is attractive, well-trained, and courteous! Every car wash is a quick, pleasurable, and well-done experience without the worry of possible car damage! Keep up the good work Delta Sonic! (See my former car wash below. I designed the building in 1965, and had state of the art Sherman equipment of that day, complete with pull-chain conveyor, steam whitewall washer, and guys in the middle with hand brushes and rain gear!)
I went in to delta sonic a few weeks ago and Josh and Alyssa were handing a very tough situation with an angry customer. They did an amazing job and were extremely professional. I love going in there, every is so friendly and helpful. They have the best staff ever.Review update: after leaving this review I went to Delta Sonic later that day with my corgi to get my husband’s car washed and detailed. While in the detail line I went to throw away my dogs empty puppuccino cup. She proceeded to lock me out of the car. Fortunately Alec was able to get the door open and unlocked, but this was after I apologized to everyone in line and tired to get her to step on the unlock button. Thank you Alex again for saving the day!
Loved it! You are in and out within a few minutes. This location offers car wash, detailing , interior / exterior, light duty work on cars oil changes & much more. I have been multiple times for the super kiss car wash. You get 2 washes for around 15 bucks, that worked perfect for me!
I went for the first time last week and was very satisfied with the service! Isaiah H was very kind and presented all of the options available without making me feel rushed through. A very good staff and a very clean car made my day. Will definitely return
Isaiah helped me and he recommended some great options to clean my cars interior. He was honest, genuine, and super helpful! My car is the cleanest it’s ever been and I received superb service. Thank you, Isaiah!
My favorite and by far the best Delta Sonic around! Super courteous and friendly. The managers in the detail shop: Brian, Alec, Leah and Trevor are fantastic!! I bring all my cars there and they always come out perfect!! Definitely 5 STARS!!
Came through the wash today and it was insanely packed. When I was finished and ready to dry off, a kind girl named Bri made conversation with the me the whole time she was drying my car. I had a great experience earlier this afternoon thank you Delta Sonic!
Quick and friendly service, inside and outside.
Tyrmaine did a wonderful job. He took his time and made sure my car was taken care of. I would recommend him as manager for his seriousness and how professional he takes his job. KEEP UP THE GOOD WORK 😍
Justin did an awesome job on my expedition today. Drove thru some road painting and he took care of it.
Be EXTREMELY careful getting your car washed here! Especially at this exact location. I purchased an unlimited car wash plan for my brand new car. I went through the wash at the Fairmont location and the car wash did about $800 worth of damage to my car. I was told to file a claim and someone would get back to me within a couple weeks. Delta Sonic denied my claim when they were 100% at fault. I would not recommend any location due to the fact this isnt the first time Ive heard stories like this. Unfortunately I didnt realize how true the stories are until this happened to me. Go to a real touch free car wash or somewhere like 4 Seasons that wont damage your car and NOT TAKE RESPONSIBILITY!
Carwash line was moving smoothly typically have a great experience bought a SUPER KISS PLUSS. Got an interior and they forgot my fragrance and couldn’t find my free washes asked one of the girls for help that was walking around the front. She grabbed the fragrance for me, found my washes under my seat, and asked how my experience was and if any particular employee stood out to me. Well she stood out to me thank you. Can’t remember her name think it’s starts with a B
Great car wash does a great job
Im never disappointed when I get my car washed at Delta on Erie blvd in DeWitt. The team there always takes good care of my Honda!. Had the pleasure of speaking to Issiah he was very helpful!.
I really like the affordable prices! I have the interior and exterior wash, and it helps to keep my car really clean.Each time I visit, the staff there are efficient and really friendly and they do a great job keeping my car clean.
Had interior & and exterior done today. Super friendly greeting from Alejandro in the detailing dept! Nice to see friendly helpful people around. I love this place & continue coming in weekly as the unlimited plans are so affordable.
The carwash is a good deal. Using your card for gas discounts because of Unlimited washes plan sucks ! I have had nothing but trouble using this discount card. This is the 3rd card and none have worked better than 10% of the time. It has gotten so bad, I dont even stop in to the office to get the refund coming to me. I get a lot of eye rolls and deep sighs from the attendants behind the counter. Ive had managers come out and try it. I will get gas elsewhere from now on and use the car wash until a better deal comes along.
My daughter’s car broke down in the car wash line on Friday night; she was understandably rattled and upset. Cory came out of the booth and helped her calm down while he directed the traffic around the vehicle. He stayed until dad and AAA arrived; he went above and beyond to make sure my daughter was okay. Can’t thank Cory and Delta Sonic enough for the assistance!!!
Nearly every time I go through the wash, the person operating the entrance to the automatic wash is quite rude. For what customers pay for this service, I expect a higher quality of customer care. Generally, I can’t complain about the remainder of the employees. The quality of the drying varies from time to time, but that’s trivial in comparison. However, just because your facility often times can’t keep up with demand doesn’t mean we should be subjected to a rude employee.
I have left sonic many times with bugs still covering my grill. David was the first to asked me if I had time to circle around for an additional wash. That was much appreciated! As we all go there to leave with a clean car.
Thanks to Paris and staff for working so diligently on my car. I had the express detail done and although it was expensive the work that Paris did made it worth it. My car was spotless upon completion. Thanks again!
Leah B did a fantastic job on my car. I had residue all over the top of my car from driving under bridge construction runoff. Leah took the time and the hard work to get off every spot from my hood, windshield, sunroof, and roof of my RAV4. My car looks show room perfect!
I had my car in for an interior cleaning with seat shampooing recently.Danelle did an absolutely exceptional job!He even vacuumed out the trunk and wiped down the dash better than the people who were supposed to do it!He definitely gets 5+stars for a great job and personality!
Their automated carwash ripped both of my windshield wipers off, and bent one of the arms. I complained to the manager and he came out with replacement wiper blades that looked pretty cheap. They must’ve been rather cheap because they only lasted a couple weeks. Now I have to go out and spend $50 on new wiper blades that are not junk. I have a new Chrysler town and country, and have been to other sonic carwashes plenty of times and never had a problem. The fact that the manager had wiper blades and the paperwork ready to go as quickly as he did makes me believe this is a common occurrence.Update: the manager got ahold of me after this review and replaced my wipers with the same ones that where ripped off, very happy that they took care of the problem.
Was never getting my wax and stuff in the wash ever except when I first upgraded my unlimited car wash plan. Went and asked manager for help & Bri realized there was an error with my information and fixed it she sent me back to try again in the fast pass lane and I got my extra thanks.
Have been coming to Delta Sonic for over a year, not sure what some of these reviews are saying about scratches to their vehicle.. Always pleased with my wash and I always inspect my car after, never have I noticed a scratch!
All I can say is God blessed me with Delta Sonic. The car was and detailing is great for a disabled woman who cant do it anymore. Mensur was a joy to deal with. He was very polite, positive and courteous. He gets more than 5 stars from me. God bless him.
I have no complaints. I come here 2-3 times a week. Anthony is one of my favorite ppl to detail my car. He’s been here a long time. Excellent work
This one goes to Mr John Givens!! himself!!! This is Nate Johnson, Concrete Division Manager & Site Forman for CNY Sealing & Plowing. Your guy Justin here did one hell of a job getting me away from my paperwork to give you your review! He’s very persuasive. On a serious note. Every time I bring my truck in everything seems to be done well. Never had any issues. I’ve been in very tight time restrictions and they’ve thrown extra guys on my truck to get me out of here. (Maybe they see the bulge in my pocket) jk. 5 star review from me. Get some flat work concrete in the budget for me for 2020.
Customer service has become TERRIBLE at the DeWitt location.. When you first pull up the majority of the time the people washing the vehicle down either pay no attention to what they are doing or stand in one position and only spray down the parts of the vehicle they feel like. After getting it washed the people drying the car down is a 50/50 chance of getting someone who actually cares about what they are doing.. I have watched the same person use the same towels on 3 different cars before I get to them. I kindly ask for new towels and depending on who you get they will either be like ok no problem or give you a attitude... I ALWAYS tip them at least $2-$3 depending on what type of job they do and they are ALWAYS appreciative of that .. It just has really changed since first opening here. As for the North Syracuse or Fairmont locations they are about the same depending on who you get...
Cleaning is always done to perfection! My only complaint is that my vehicle always seems to sit too long before they finally bring it in to vacuum it.... and employees are just standing there waiting for it to get moved inside.
This rating is for the location, not the employees.I just cancelled my wash subscription because the lines have been way too long. The last 3 times I was there (8AM, noon, 7PM) I drove away without being able to use the wash. I also dont like the setup where you are trapped in the line once entering.Wish I took a picture of the total gridlock I just witnessed.
I came into Delta Sonic for a wash and interior cleaning and was treated fantastically. All the staff was friendly, helpful, and professional. Josh DeHoog let me know to leave a review online to show my support.
Had an excellent experience with the detail shop. Leah and Cory were very helpful with suggesting what I should have done on Ford Explorer. When I got it back it was perfect compared to what it was when I took it on.Thanks guys
My car was a disaster !! They cleaned it so well, I am so thrilled! Thank you for working so hard to make our cars beautiful inside and out :)
I went to the DeWitt location and got my interior cleaned. I was helped by a girl named Emma who did an excellent job! I highly recommend delta sonic for car washes and interior detailing.
Wanted to recognize Kyle. He was very thorough in drying my Honda on Saturday. It was obvious to me he took pride and satisfaction in doing it right. Definitely was not going through the motions........
Did a great jobstaff very nice and friendlyesp Isaiah who went out of his way to help me find the correctway to clean the interior of my car!It is nice to have a clean car!
I typically go to the Mattydale location but yesterday decided to visit the DeWitt location. I was very impressed with the carwash. Afterwards I went to get gas and my card wasnt working. One of the managers Bri came with me over to a pump to help me figure out the situation and it then worked just fine! Thanks a lot for help. Great service!
This delta sonic has a worker behind the counter that is very, very lazy.Shame on Delta Sonic keeping such a person. I go in there on a regular bases. Each time I in and he is there, I ask for help and all he can do is direct me as a consumer to do it myself. There was however, a lovely young lady who did step us and help me. All this other guy did was talk to another employee. Todays date is 3/8/19. I was just in the store at 3pm. The manager at Delta Sonic should be able to figure out who was working at that time.
Quick and great service on the detailing. My 2017 Dodge Journey looks like I just drove it off the lot after they get done. Plus save money on gas.
I cant believe I sat with my sister today (September 3, 2016) for an hour and a half to finally get back in her car and it was terrible, the windows were streaked, the inside rear view mirror was streaked.The front bumper, the side rear view mirrors still had dead bugs smashed on them! The wheel wells were still muddy! She paid for the works. What do you get for the works??? Satisfaction??What a terrible job! Im not usually a complainer and not usually ver picky!
I went in for the Steam interior clean. It was a total waste of time and $$$. It says 30 minutes,...not even close and the guy stood around with the steam wand most of the time. four puffs around the door jams and a lazy wipe? For $15 extra?I know the car was dirty but maybe they could have cleaned the cup holders? Maybe the rear-view mirror? Oh and they cleaned the inside of the windows but the Steam left nice spots all over the crappy job they did....nice when you clean the corners too.Im so glad I didnt spring for the vinyl protectant for another $30 that they tried to up-sell me.I was going to get an exterior wash but figured they would screw that up too so I spent $2.50 and did it myself at the awesome place on Thompson road. I even recleaned the front matts after the whimpy squirt they had at the Delta Sonic.I guess if your car is already clean then maybe its worth the money, but I will NEVER waste my time or money there again. I wont even bother collecting the Free 10 minute cleaning in the next 30 days! I can wave my hand and do a better job with a feather duster.I rate it ZERO!!! but it FORCES me to give it a Star!!! How WRONG is THAT !!!
The worker Manish I believe his name is working at the booth was very polite, I was in shock because people at these car washes usually do not have good service, but he was different. ALL Around good employee, I will be coming back!
I’m an unlimited customer and have been having insane problems with it never reading anything at any location the last month. The girl in the middle booth Brianna finally looked into it for me by my credit card and found my plan and fixed it now I have no problems! Thank you Brianna for saving me anymore frustration and headaches whenever I come through now!!
I had a great experience in the detail shop today. I got the red carpet treatment from Josh and bri. they were pleasant, and a pleasure to do business with . great employees !
Pd 186.00 for detail rugs still had mud back window wasn’t vacuumed and I have greasy fingerprints on ceiling and inner frame around windshield do not do this I could of saved money and done a better job canceling membership very dissatisfied and no it had new mats put in and driven right to garage for a surprise for me when I got home so no I did not speak to anyone since it was days later and no it wasn’t driven after detail he wanted it perfect for a gift it was dark outside when he picked it up
When I get to the heating part of the car wash my car dents. Now I have a whole bunch of tiny dents over my car because of this, is it really that necessary to be so hot.. is that part of the car wash even needed? Other than that its a nice spot
Erie Blvd in Syracuse, NY has got to be the slowest! This was introduced as a convenient, quick, quality carwash service years ago. Well today it seems to have taken on the prideful lets take our time.
Love the car wash subscription. I go so often each month that it averages out to only a few dollars per wash - Id spend more than that doing it myself in the driveway, which Im not about to do when its minus 10 outside...
Accidentally was in the wrong lane for my carwash and one of the guys was quick to help me out. Bri asked me if anyone gave me great service and I couldn’t remember his name, so she helped me figure out who he was so I could give him recognition. So thank you to Manish!
As an rideshare driver, I frequently get my vehicles cleaned here. I always have a good experience and Justin makes sure everything is perfect.
I had the full detail done this past weekend at the Dewitt location - beyond impressed with the staffs work ethic. Jan, Travis and the entire crew did a stellar job! I will be back 100%!!
Clean inside and out. Unlimited plan is a good deal combined with the interior plan.
Waited over an hour and my car was barely cleaned. Mats were basically just wet down.
Delta sonic has always given my auto a great wash. Unfortunately this morning around 7:15 am the spray girl and the drying guy would rather be somewhere else. Attitude, Attitude.
I remember when this place first opened up it was awesome they did a great job Wash and detailing now its as though they just rush you through I cant tell you how many times I have to go through the wash more than once just to get the back of my truck cleaned. Not to mention the prices seem to go up every year so the cost is up quality is down
I have a monthly pass. I stop by several times a week for the exterior and ab twice a month for interior. They do a great job. The under spray will keep your car from rusting from all the salt in the winter!
Bad service .. i got the express denial $129.99 + 10.00 140.00 .... n didnt get my car clean n my rugs was still wetAnd my n tires n rims wasnt included in this package .... I will not be going back n I also will be calling corporate 🙃 😤 🙂
Id like to give a 5 star rating to my technician David for the detailing he did on my car. He took the extra time to make sure the job was done right.
Came into the store unsatisfied with my wash for not getting my tires shined up, ask to speak to manager and friendly woman Bri came to answer my questions and help understand why I didn’t get them. Then gave them too me anyway. Now I know next time thank you brie
Poor only because its the lowest choice possible. Avoid it; one of the employees washing my truck stole a 300$ ipod, a 50$ iphone case, a case of over 100 cds, and every auxiliary and charger cord I had in there. They made me file a report but wont do anything about it, not even look at their cameras. I know they stole all of it because as soon as they returned my car it was obvious a lot of stuff was missing that I was using before the car went into the detailing area. Such bull! They were too lazy to even search the employees while I was standing there right after the wash!
Great Service!! Diana at the wash was very helpful with reading the info off card to get wash!! She was very friendly as well.. Van looks great inside out!!
Another friendly and thorough greeting here at Delta Sonic in Dewitt - thanks Isaiah! And good attention to detail by Hannah who wiped down the interior. Thanks for a great job, as always!
Terrible experience. Only 2-3 people working in the detail shop. Got a super kiss plus and they forgot my body gloss, hand wax rain-x, and tire dressing. Very poor job all around!
Quick and easy, but waiting in line is a pain...
This lady featured in the photo attached is a LOONY! Some how this employee hopefully soon to be and in which should be fired -employee... ended up getting the Head Management Position here at Delta Sonic. I have. I have been going to this CarWash for three years now. Never had a problem here besides when this uneducated and ill-mattered specimen started saying aww helllll nooooo when a seperate employee asked to see my I.D and I went to show her a photo of it on my phone since I didnt have my wallet on me. Im 31, full grown out beard and have a Porsche sitting out front of the doors. If they dont want to accept that, its completely understandable. The way that this other specimen came and barged into the convo was BIZARRE! Very rude, disrespectful and can be replaced by a bum on the street that will have much better ediquet than this human being! Car-Wash on the other hand... Im pleased by it.
For the first time my car was cleaned very well and When I came outside to my car he asked can I give him a few more mins which I wasn’t mad about I’m more used to here are your keys have a great day Exceptional customer service thanks again Michael Hayes !
Associate Madison S. Has always focused on making sure Im totally satisfied with the service I receive. Very polite and professional associate, definitely an asset to your business.
Lily F. at the DeWitt location always does an awesome job on the interior. Every couple of months I get an express detail, and I always request her. I recommend others should too!
Bri asked me how my experience was today. It was very good Maya ensured my car was dry and bug free at the end
Went to the wash in Erie Blvd today and got really great service, it was quite busy. It was shift one and employee 77085 was very helpful and he was getting yelled at by a few customers about the wait but he was cool and professional about it.
Remi, who dried my car, was thorough and very friendly. It was nice to see a smile even as he was standing outside in cold, misty weather.
Was asked how my experience was today. Absolutely worth 5 stars great jobAll the bugs came off my frontNice girl wiped my car dry at the end
Getting expensive relative to the quality of the job on the car washes. Also hope they will get back to doing basic interior cleaning soon.
Remy was very friendly and did a great job drying after the wash. I come to Delta Sonic at least once a week!
Great job detailing the interior of my truck. It was a mess, but they cleaned it to look showroom clean. Thanks
Great experience here! Rent did a great job hand drying my car! Would definitely come back.
A young man named Charles Thomas did a excellent job on my car he pays great attention to detail and I will be sure to return to your establishment. Thank you!
Delta sonic is a good car wash get the subscription its worth it
I spent $90 to get my car detailed. The interior came out filthy and I have been here two hours. Now, they are cleaning it again. What a waste of my Saturday.
I had a question on how to cancel my unlimited plan and if its worth keeping? Karia S. helped me and answered all of my questions with patience and with a smile.
The carwash if the car was washed was a matter of opinion. I know they are young kids working but they really did not dry off my car. Was not a great experience
Hands down one of the best Delta Sonic locations in the area. A very friendly environment, and the work done on my car was outstanding.
I bought my first express detail recently at the Dewitt location. I was so pleased with Lily F.! My car was a mess of pet hair and kid spills. Lily made it look new again. Wow!
A boy Trevor asked me about my visit yesterday. I said it was good. He thanked me and seemed to appreciate my business. I liked it.
The lines are always long & they over work their employees with no break in freezing temperatures all the time . i’ve seen managers treat the employees like scum , they show favoritism to certain employees mostly white females and males which is sickening because there’re plenty of black employees working there as well . this place needs new management asap SMH
Terrible, they didnt guide me on the wash properly and dinged my rims. I can see that they get a bonus for getting volume through and they dont care if a customers vehicle gets damaged.
Madsion was exceptional with explaining all the serivces that they offered. She greated me with a wonderful smile she made me feel welcome and was very patient with me while i was deciding what i wanted
They do a really poor job of wiping n drying my truck.. n a poor job on the tires too ..n I tip them all the time ..wont b tipping them anymore .. delta sonic in camillus is way better ..
I came to delta sonic for the first time today and I had a great experience thanks to a great employee Charles Thomas he went above and beyond to make sure my car was great and answered all my question I will definitely be back and be asking for Charles again
Delta Sonic, car wash, gas station and convenience store is very good, professional employees and quality service at a reasonable price.
I just moved here three weeks ago so I am new to Delta Sonic. I am more than satisfied with the service and have signed up for an unlimited membership for both interior and exterior!
Super quick and very professional .
The staff at Delta Sonic are always very friendly to me. Isaiah was particularly helpful the last time I went and was very accommodating to my dog I had with me.
BEWARE, dont buy the second car wash to get the third for free, theyll tell you that both car washes will be good for two months, but the free one is good for 5 days only, you may think its a good deal to have a free car wash even after 5 days, but once you wash your car for the first time, you dont want to do it again in this place, the work done by the $16.20 super kiss can be done for $7 in any regular carwash
Didn’t get my tires shined the first time. Bri sent me for another carwash and fixed the issue. Thank you
If i could give this location a ZERO i would and its not because of the employees it would because of some of the managers two who i was witnessed first hand verbally abusing a employee ive been coming here for years but i can no longer support a business who abuses the employees i will also advise my family and friends to find somewhere else to go i hope this gets dealt with because no one should have to work under those conditions and too those two managers i seen on two diffrent occasions shame on u these are people with feelings and im sure want to be spoken to that way.
Sandra thoroughly explained how much the services would cost then double checked if the total cost was ok with me, which is awesome because I was in the service industry and customer service is always a top priority
Witnessed a manager screaming and cussing at an employee today 5/17/19. Really unprofessional and disrespectful to not only her but to the other employees, and the customers. I hope she contacts HR and gets him fired asap. You have a case girl.
The service is great! There’s a kid that looks just like the new spider-man too, great dude. Talked to him about the next film.
Great wash, nice staff. Tag line is often slower than the regular lines. And, there are no vacuums for self-cleaning :(
Always have good service. Friendly and willing to help anything I asked about. I have the unlimited exterior and interior, use both often, and will continue to for the future.
Great car wash get the 25 dollar unlimited package totally worth the price
Can’t wash the inside of a car for the life of them. Every time I come I have to spend at least 10 minutes cleaning the car myself with the person who pulls it out. Unacceptable
Love getting my car cleaned inside and out here. Friendly and professional service.
Was happy with my inside super cleaning! Looking to sell my car they did a good job
Great service, great prices. The lines arent their fault, the car wash belt only goes so fast!
All staff very thorough and attentiveTrevor was exceptionally good fixing the scratches on my car.
Tyrmaine did a great job with my car and didn’t make me feel bad for accidentally cutting someone off!
I usually stop here on my way to work in the morning and grab a donut and a coffee. Even at the earliest hours of the morning the employees are very kind.
Service and price is great for unlimited. Lucas M. was attentive and made my car spotless!
The automated carwash is good but the dryers will use the same towels for the whole car
Nothing I love more than the fresh and clean car scent in the morning. That alone makes me come here over and over again. Love this place!!
First time at Delta Sonic, Jahir did an excellent job explaining the wash options for me!
Tremaine was great! Always does a great job of wiping my car after wash
Great, fast service. Tyramaine was really helpful too! Got my unlimited, so coming back from now on!
Michael D did an exceptional job and was very nice. Very good kid. Would recommend him to anyone
Nice guy helped me when I was stuck in unlimited lane today! Think his name tag said Josh a girl tried to help me figure out his name
We didnt use the car wash but the gas prices were reasonable even without the car wash discount. Pay at the pump. Cash and credit same pric e.
Today I was stuck in the unlimited carwash lane and Fuada helped me with my issue. Great experience thanks!
Trevor did a great job fixing the chip in my window and it was obvious he cared about the quality of his work.
Zeke did a great job wiping my car dry and getting any extra dirt off
Unlimited car washes for $20 a month. And discounted gas as a member
Great car washes and very friendly employees. Highly recommend!
Great customer service from Giovanni! Thanks for being so friendly and doing a great job with my car!
Dannell cleaned my car past my expectations he was very respectful I will be a returning customer
Total reviews rating 4.3
199 Reviews for Delta Sonic Car Wash 2023:
Review №1
2022-05-14I had my car washed here today around 8pm being a really warm nice day. My experience was great and bad at the same time. The cashiers were complaining about how busy it was at 8pm on Friday 5/13 at 7:45pm when they don’t close until 9pm and how they couldn’t stop traffic from coming in and wish they could. Unprofessional.After the car wash I had another associate who was phenomenal named Abby or Ally dry off my car and before doing anything she talked to me and asked nicely if I had time to go back through the car wash because there were bugs all over the front still. It showed her level of detail and confidence she wanted my car washed right. I did that and she made sure when I came back through that the whole front of my car was thoroughly power washed. I greatly appreciated her attention to detail and tried to tip her at the end but politely declined saying it is my job to make sure everyone’s car looks good coming out. She deserves any kind of award or employee incentives you can offer her. She is a fantastic employee to keep and is definitely supervisor oft manager level of not already! Will come back just thanks to her honesty and her making sure the job is done right.
Review №2
2022-04-12Pay for a detail get less than a decent vacuuming. Save your money or pay someone to vacuum you car somewhere else. $172 for an express detail? What a joke. The only reason it gets 2 stars is because I like the car wash. 3 people needed them to do their car twice until it looked presentable. The Manager does not look at the car before sending it to the next cleaning station. Luckily a young man working there was happy to pick up the slack. Oh and my friend called me to tell me the same thing happened to her today. Paid for a vacuuming got crumbs instead. What is this?
Review №3
2022-06-20Love this place. I get the unlimited wash pass, and the Delta Sonic card that gets you a discount on gas. West Genesee St location has many free vacuum stations. No excuse for your car not to look great inside and out. And once a year, after the brutal Syracuse winter, I get the Big Clean when I have them detail it. My car and its driver are so much happier now.
Review №4
2022-04-28The worse car washing service ever. Bunch of losers on their phones instead of making sure people take turns properly before their cashwash. My advice to manager is to get some people who want to work. Cancelled my membership on the spot.Instead of being sarcastic in your reply about a lead to get employees, why dont you usually have a manager there on the floor looking and seeing what your employees are doing? Your employees were disrespectful and laughing instead of organizing the car flow like youre paying them to do. It seems their actions are only reflective of that of their management, based on your reply.
Review №5
2022-04-24I have a mixed feeling about this place. First let me say, the car wash is wonderful! The car wash machine does a great job everytime and the employees who wax and dry at the end always do an amazing job. Now as for the convenience mart, this is where I have a problem. I pay $30 a month to use your unlimited car wash everyday. You are supposed to get perks in the store, which you do, like free coffee....and used to be any size soda for 0.99 cents, until today which I was rudely told by the cashier that delta sonic no longer does this. Because I pay so much for the car wash, I feel that this is unacceptable. After finding this out, I am no longer going to be buying anything in the convenience store again. Also you guys might want to have a talk to the rude cashiers that work around 3pm on Sundays.
Review №6
2022-04-24I love the car washes here, especially when listening to Blue Monday by Baltic House Orchestra. There’s often a line, but usually by 6:15pm on most evenings it’s all clear.
Review №7
2022-05-22I went in today to get my truck detailed. $180, and almost 2.5 hours later the job they did was horrible. The young kid doing my truck was continually was on the phone texting instead of working on my truck. In fact, I saw several managers walk past him as he texted for 15 minutes stretches. My truck just sat there. The interior doors and cup holders were not even cleaned out. I had to go to a manger to get him to redo my truck and AGAIN, this kid was texting instead of working the second time on my truck. Horrible job and for that amount of money it should of been pristine. I did track down a manager and stated my unhappiness for the job done and the kid not even working at his job. Save your money and find another place that cares about their customers and their service.
Review №8
2022-04-02Well designed and marketed, but washes have become extremely overpriced. Only one lane for non subscription members, which tries to incentivise getting the unlimited monthly plan. Generally clean and well run.
Review №9
2020-04-29Worst business ever. Paid $150 for interior detailing and what they did was just a basic cleaning. Plus, they returned the truck with a major crack on the windshield which costs $250. Filed a claim (#495261) on March 6th. They said I’ll get a call in 5 business days. Two weeks later still nothing. I called them and the lady on the phone said she can’t find my file. It’s been almost two months. Stay away from this phony company.
Review №10
2018-12-07If it allowed me to put ZERO stars I absolutely would!! I went to delta sonic on Erie blvd on Saturday December 1, 2018. I purchased the interior cleaning package for $120. I dropped my car off at 1230pm and they told me it would be done in about 4 hours. I picked it up around 730pm after I got out of work and when I got there the manager told me “oh I didn’t even know there was a vehicle here for a cleaning” when I went to look at my car I noticed scratches all over the hood of my car and the paint is completely off !!!!! I have before pictures of my vehicle and I showed them to the manager and all they told me was we will look into it and get back to me within 5 business days. So today I call to get a follow up and I was told my claim was denied and that those scuffs and scratches were there prior to me bringing my car in and that they did not do it!! These people are liars and absolutely disgusting. I will be writing a letter to corporate and follow up everyday until this matter is resolved. I feel as if bc of my race that I was treated different and even the managers did not want to give me the time of day! I do not know how they run this place but I will not allow anyone to speak down to me like I am a piece of garbage!! The manager was trying to take all blame off delta and was not even trying to hear my situation out! Absolutely disgusting.