Kerbside pickup
Yes
DICKS Sporting Goods in Massapequa
Categories
Location on the map
Massapequa, Nassau County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-710-7088
Site: https://stores.dickssportinggood...
Site: https://stores.dickssportinggood...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
DICKS Sporting Goods in other cities:
Comments (115)
Great Guy Earl from golf department.Was great on helping me on buying my m4driver. Thank you again.
Selection of certain items could be better. The loss of Models and Champs makes this the last of the brick and mortar sporting goods stores.....
If I could give NO stars, I definitely would! The only store associates that assisted me was a gentleman in footwear. He was very helpful and knowledgeable, but after giving my sneakers to me and saying they would be up front, he disappeared. I then went on to find running leggings and a top and there was no one to be found. I found a younger man when I needed a fitting room, and he ‘lead’ me to them, 3 feet ahead of me. Then I was looking for a looser top for running and found a young lady. When asked if she worked there, I guess I interrupted her work, because she was also zooming around, and not super friendly about it. After making my selection, I headed to the register to find the sneakers that were supposed to be there were in fact never brought up.I did receive some wishy washy apologies and even an offer to open up a credit card that I would have to wait for a discount on my next purchase. Needless to say, there will be no next purchase here.Just very frustrating, to locate a sales associate and then be rushed and to feel as if I’m burdoning them, and the store was empty! So not professional!. I have worked retail for many years, and really am disappointed in this store. The level of customer service is unacceptable. Sales associates should be properly trained to work with the the public. If they don’t want to do that, then they shouldn’t be working there. Customer service is a huge part of retail, and I did not leave this store a happy customer. Maybe Modells just down the road would be more helpful and customer service orientated!
Sales people were very friendly and helpful. They had exactly what I wanted..interchangeable dumbbell set..they even carried it out to my car!!! Coz I couldnt
Nice selection of items, but there wasnt a salesperson in the sneaker area for almost 20 minutes and there were 5 other customers waiting. Went to two other departments to find someone to help. Definitely understaffed.
I bought a basketball hoop from Dicks sporting good. They use a third party vendor for installation - Select Express and Logistics. I would have never thought a big company like Dicks would use a horrible third party vendor. This company is incompetent and has the worst customer service. They never reached out to me to setup the installation as Dicks advised that they would. After the i contact them they told me they were not doing installation in my area yet due to weather. I live in NY and its been 50-60s lately. Eventually they gave me a time slow after i complained. It was 3 hour window which i left work early to be home in time for. They failed to show up and never even called. Im still in shock that Dicks uses tham and just want my money back.
Warning: You may be scammed. Somone please explain to me how this store is allowed to sell the exact same products as the website but charge 15 dollars more in store. I will never be visiting this place again after finding out I purchased a cooler that I could have gotten free shipping and 15 bucks less for the exact same size one online?? I returned the cooler to this store and they didnt seem to care when telling a supervisor about it so I will not be giving them my business anymore.
I ordered sneakers online and the dye sensor was left on them and the manager in the massapequa store actually came to my house and was more than accommodating on top of removing the die sensor..I really wish I got his name because he went above and beyond!!
Brand new, very large with a separate areas layed out with any sport you can think of plus the fishing and hunting area is 3 models by its self. Some prices seem higher but everything is his quality name brand. Its only place you can really see and try what you want before buying plus staff is very knowledgable and helpful
Im a fan of Dicks Sporting Goods because theyve always had what I needed in a pinch. That said, they carry zero bowling accessories at this location. Im sure you can have what you need shipped to the store so safe to say they might not carry everything.
I shoe salesman, not the kids or stores fault if no one wants to work.
Thet have a great selection of merch, but if you need help from the saless staff, youre in for a disappointment. I spent more time looking for someone to let me in a dressing room than I did actually shopping. I had grabbed the wrong size pants, and rather than get all dressed again, gather up all my stuff and merch, and go out to change them, I asked a sales person to help me. Ha! He said hed get someone to help me ( he couldnt do it? The place was empty!) After waiting & waiting, I dressed, grabbed my stuff, changed the size (took 5 seconds) and then walked most of the store looking for somebody to let me into a dressing room again. I dropped my selections and left. Never again.
This store is terrible. Employees are too wrapped up with chatting then to help. They don’t know where product is and can care less. Retail is dying because of this treatment
Second year in a row I went for big game hunting license and was told there computer was not working, I find this hard to believe. If you have no intention of selling hunting licenses put it on your website. Very inconsiderate to there customers. Will not go to the Massapequa store again!
Customer service the guy s by mall end didnt want refill the bathroom tissue cause they said I didnt care that u were in here 3 times what if I worked in the mall either way ur going to leave ur bathroom dirty cause people that dont buy something use it then when customers that pay for things may not come back because of the bathroom
This store is so good if youre into sports. But it is expensive. Some real nice clearance racks. Always has the latest, but you pay for it.
Horrible! This store never has any shoe or sneakers sizes, very unorganized as well!! Very inconviencing!!!!
I alway find quality items here! Its always so organized and easy to find what Im looking for.
Mike in the fishing department was awesome! Very knowledgeable, kind, and helpful!
Needed a fishing license - got a senior discount ! Sometimes its worth getting older ! : -)
I called over the phone for an item and they placed it by the register. In and out. Thank goodness because I had to travel a long way to find the item. Thanks Jonathan for all your help.
Not too much matching pants woth same color t-shirts or jackets. Overall the store is really 👌
Over priced apparel and a small selection for fishing gear. You are better off shopping online at Bass Pro Shops.
Good store. Well stocked
Had a good selection of Innova discs.
Always love going to this store. No crowds and all the same merchandise as any of the other Dicks!
Great store for quick sporting goods needs
They gave me Great help getting roller blades for my son
Service is extremly slow when i went to shop for sneakers. I unfortunately had to leave because it took the workers so long
They have a very good selection sporting goods and good sales help.
Love all the womens workout clothes. Especially Calia😊🏋️♀️
No inventory or sales during holiday season
Good Sporting goods store with fair prices. Quality merchandise with a large selection.
Terrible service and not a single pair of cleats in stock in the size I was looking for. Shop online.
To pricey top flight pitching wedge 50 bucks only 30 at pga store
Great custom service in golf department
Neat, helpful staff
Probably the best place around me for hunting and fishing merchandise!!
I asked for a beautiful pair of white soccer shoes and they give me a beat pair that was so old it looked yellow.
Very helpful Staff Members. Efficient service. State of the Art Facility
Well organized no sales.
Smaller then Roosevelt Field Mall, but clean and nice sales staff
Amazing customer service especially with and online return
I was disappointed. They did not have a lot of exercise and rehabilitation equipment. People like to see this in person, not to buy it online.
Prices are very high for almost everything especially the golf section
Great selection and lots of help!!
Everything under the sun for sports except firearms!
If you think they dont have it, going anyway because they probably do
Staff is very helpful and always accommodating
Lots of selection. Clean and organized store.
Great selection and good protocol
Carries a big selection but the prices are high.
Not well kept in the fishing Dept. No help around for questions.
Great sporting goods store, everything.
If u dont find what you are looking for, ask them and they will assist you.
Nice and courteus staff.
Lots of sporting equipment has everything you need for sports
The employees were very nice
Very clean well stocked
The freindliest associates and extremely helpful
Lots of stock, could use more cashiers.
Good Store, not that busy
So happy they reopened
Ok place to shop for sporting goods.
Great service I like it
Huge collection.... for allNice
Nothing special except sneakers.
Found everything I needed for hunting season.
Some items are a bit pricey.
There name says it all!!!
Always faithful for my boots
Great customer services
Great sports store
Hard to find salespeople
Nice but pricey
Excellent quick experience.
Always have what I need
Very friendly staff
You want it they got it
Great service
Nice guys
Poor, limited product lines
Clean and safe
Good
Good people
Love this store
Good people
Had just what I needed!
Very helpful
Okay!
Banned ARs
Ok
Nice
Good
Good stuff
In a word.....Amazon
Excellent love
Nice place with several very nice models, very attentive people to attend to fans wanting to return
Everything you need to be deported outdoors
Good attention 👏
Buenos precios
Very stocked place
100 good customer service
Shopping for footwear at the best price very good store !!!
👍🙂
Total reviews rating 4.3
115 Reviews for DICKS Sporting Goods 2023:
Review №1
2022-01-30Great store, awesome team, everyone is always in good spirits and extremely helpful. I love shopping here.
Review №2
2022-03-20Great selection. Kids sports are expensive. I got what I needed and my two little ballers are happy..
Review №3
2022-05-16Chris O was very helpful and knowledgeable about all the items I asked him about.
Review №4
2021-06-09I went 5 times to this location because its next to my job, I needed afishing permit but they always saying we have problem with our system and we dont know when is coming back.I understand its free and you guys not making money from this permit but I was going to spend in your store at list 2k (fish finder for my boat and all safety staff , fishing things ......) not anymore Im going to order everything from Amazon.
Review №5
2021-08-04Giving a shout out to Kevin in the bike department! The bike I purchased was the Nishiki Anasazi which was built and squared away by early afternoon! He was very knowledgeable and took the time out to go over all of the features the bike had to offer. Also, he quickly installed a kickstand, water holder and loaded the bike into my car! This guy should get a raise :). Kevin, I can’t thank you enough you’re awesome!!!Dana Marie
Review №6
2022-04-22I wish them the best but that mall where it is located is dead.
Review №7
2022-01-21Staff very helpful! Store is kept clean, and orderly!!
Review №8
2022-05-11Very helpful, in and out had what I needed
Review №9
2021-03-19This store is okay but the sneaker selection keeps getting small. None of them are good. Some things are way overpriced and the staff arent the best.
Review №10
2020-03-05Had an order issue with my shoes and i received the incorrect size. They quickly walked me through the refund, gave me a giftcard and helped me re-order the shoes in the correct size. Awesome staff, awesome store.