Direct Deal Furniture in Brooklyn
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Brooklyn, Kings County, New York, US
Site: http://www.directdealfurniturest...
- Monday:10AM–7:30PM
- Tuesday:10AM–7:30PM
- Wednesday:10AM–7:30PM
- Thursday:10AM–7:30PM
- Friday:10AM–7:30PM
- Saturday:10AM–7:30PM
- Sunday:11AM–6PM
While in person service was awesome, the follow-up for delayed items was horrendous. We were promised SEVERAL follow-up calls which we never received, putting the burned on US to call back. 5 weeks later and we still do not have what we are paying for- with NO form of compensation.
The store was well stocked. There were also many other styles of furniture which the owner showed me from a catalogue which could be ordered and delivered. The sales guy was quite. Although I did not buy anything that day I will definitely return to by a sofa and recliner set
Well Im going to say I love shopping at Direct deal furniture specifically during the pandemic time, when I went to shop there I was afraid because the other store took my money and they couldnt deliver my items every time I called they give me a different story but at Direct deal furniture they offer me what was available and it was delivered the next day, Im definitely going back and I recommend it the sales person are really amazing they really know how to take care of me and helped me choose what was in my best interests
First of all I want to tell everyone please when you let these people in your place to set up because careful because they go back and they talk about everything going on in your place. How do I know. I bought A dresser the day they brought it I was sick so the next two days I packing in my clothes everything is fine when I reach to the middle draw pushing I it in it comes put I am there trying to put it .It stock so the next day I call the store the answer I told him what happened that man start to get on we both exchange words that is when he says to me when the men came I asked in them to do A lot of things. I they do was move my old bed and put it in the next room I didnt know which they were bringing it and I was not home when they came was my daughter. That man there is very rude all of them.
Love the deals, discounts and great delivery service. There Sofas are the best, stronger than others i have bought. They import there products and custom orders also, i also got a free delivery and set-up as a regular customer...Love this place, go and you will see...
Some of the best quality furniture and service in Brooklyn. The employees were very kind and patient with me and really helped me to find the products I needed. I have been to this store many times and I dont remember a time there wasnt a big sale going on for many of their items.
I love this storeI get all my furniture from hereThey have everythingAnd they treat you really greatI been doing business with them for 4 yrsAnd now my sister just brought some from there soIf you need furniture go here firstThey have dinner many optionsI cant wait to get some stuff for meI brought 2 need setsAnd they are so great strong and solid 💞☺️😊Now there next time living room furniture
What can I say but this store is a very good store and done everything to keep their customers very Satisfied!☺This is a store that I would Recommend to my friends and family.I have dealt with this store for over 7 or more years and I am completely satisfied with all my purchases.
Im very disappointed with these people myself and hussy went in there saw a living room set they give us a price we paid but my husband saw a scratch on the side of the chair arm he asked is this the one we will be getting the young Spanish girl said no its coming from the wearhouse she didnt know why my husband ask to our surprise we got that same one that was on display im very disappointed i would never shop there again and i would never recommend that story to anyone
A friend recommended me to come to direct deal furniture to buy the furniture I want. I bought a sofa and bed frame, the price is very reasonable, and the service attitude is also very good, because I have budget considerations, they are very patient to help me find the most suitable sofa and bed frame for me. After buying for a while, their furniture quality is very good, I am very happy to use. With this pleasant buying experience, I will definitely come back to buy the furniture I need in the future.
Total reviews rating 4.5
54 Reviews for Direct Deal Furniture 2023:
Review №1
2021-08-29I went to Direct Deal Furniture about two weeks ago with my mother looking for some items for our new apartment, and I didn’t leave disappointed at all! The young women named Crystal was able to meet both my mother’s needs as well as my own. Not only that but she was very friendly, a great conversationalist and very clear and concise with both her explanations and suggestions. Came back earlier in the week to buy another item, and again was assisted by Crystal and met with the same great service!!
Review №2
2021-08-15Happy Happy joy joy are my feelings about direct deal furniture. The staff was extremely friendly and very inviting. I came in for a sectional that was budget friendly and they met my need, and delivered it the same day in a timely manner. The delivery personnel were very professional they went above and beyond all measures bc one half of my sectional didnt fit in the elevator. Direct deal furniture has left a sweet tooth in my mouth and I will definitely be returning for my next furniture need. I highly recommend that you stop by and say hi. Trust me you wont regret it. Thanks again Direct Deal Furniture, you guys were great.
Review №3
2020-09-05I had a great experience purchasing from this store. The salesman advised on great pieces. The delivery guys knew how to bring it in and set it up....we Got a great sectional. The quality looks nice and feels durable. We lounge on that sofa all day..take naps on it, .our toddler jumps on it often, it’s sturdy!!The fabric is easy to clean ... it’s been almost two years and it still Looks brand new!!! Guests always comment on how comfortable it is as well. The coffee table and matching end tables also get complimented, and still look new as the day we got it.
Review №4
2022-02-22I bought my beds and furniture at direct deal Im happy with the furniture and the people is very nice and courteous Im encouraging everyone to shop at direct deal furniture store you get great service
Review №5
2020-01-15Staff: The staff from beginning to end prior to and upon arrival to my house was amazing. When the staff arrived they were prompt and professional.Customer Service: when i arrived In the store, they were are able to answer all my questions. When asked questions prior to arrival to my house, they were very prompt and answered any questions I had.Delivery: The consulted with me for delivery prior to arrival. The staff arrived on time and was able to drop off my furniture and setup was exceptional.Overall, I would give them great service on all areas above. Thank you for your continued customer service and support.
Review №6
2021-09-12I would never be shopping here again! Ever. I purchased a bed set. Thinking I would receive a brand new one. They gave me , the one on display which they said it wouldn’t be the one I received. The one I would received would be coming from a warehouse which was false! Scratches. And Etc all over the areas of bed set from drawers to actual bed. It was also wrapped in regular plastic nothing out of new boxes! I then complained to them about it. And they blamed it on the delivery people. And swore it was brand new from warehouse. Which was false, because we went in person later on. And the same bed set I purchased was no longer on display.
Review №7
2020-09-13An excellent place! They were able to help me find exactly what I needed for my specific situation, and were able to work with my schedule to find the easiest time to deliver. I would absolutely buy from Direct Deal again. Good prices and good quality furniture!
Review №8
2020-05-15Best prices and very good quality furniture, friendly staff, they delivered and set up my furniture in a professional manner. I will definitely be back because they sell smart TVs and AC also with good deals just like the furniture of great quality. They also offer financing for everyone and every budget. Will highly recommend them at Direct Deal Furniture. Best Furniture in Brooklyn NY.
Review №9
2020-07-18Derek is a great salesman, last week I bought a dresser and this week I got my bed. The delivery guys were helpful and they set up the items for me. They have great deals with good furniture, if you’re in a rush to get furniture, this is the place to go!
Review №10
2020-05-17My wife and I went every where, even online. And out of 7 stores and 5 websites Direct Deal Furniture in Brooklyn exceeded our expectations. Very professional staff, handy and very hard working delivery workers they made sure to setup everything in a timely manner.