Discount Shelving & Displays in Farmingdale
Categories
Location on the map
Farmingdale, Suffolk County, New York, US
Service options
Accessibility
Planning
Payments
Site: https://discountshelving.com/
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:Closed
- Sunday:Closed
I dont normally write reviews but these guys deserve it. I own an commerce business and have many items I need to look their best on display for pictures. I wouldnt go anywhere else to get my display necessities. Great products, customer services and not to mention best prices. HIGHLY recommended, Thanks Timmy!
Discount Shelving staff is by far one of the most genuine and awesome people we’ve done business with. As festival owners it’s always refreshing to have people who generally are interested in what we are using their products for. We will be using them for years to come for all our events.
We use Discount Shelving for all our store locations. Its incredible to have access to a huge selection, great pricing, easy shipping, convenient fixture building, as well as all the day to day items such as bags, signs, etc conveniently here on Long Island. Thank you to the whole staff for making our operations that much easier!
I am so disappointed in this company. After all the great reviews I thought surely they would be the kind to honor their own online promotions. Instead, I wasted about three hours choosing what I needed (over $1500 worth of products) only to, eventually, be told, despite removing the one mirror that would apparently have to come via freight from my order, that their shipping manager would not honor the free shipping on the rest, as advertised.This is particularly sad because, given the nature of my business, they would have likely had a return customer for years to come, if only they had been honest. Business owners, beware!Update: I have been threatened with papers for this review from the owner who is crying slander. He conveyed that his New York lawyers (his words) would be in touch. Unbelievable... Just unbelievable!I ask you... Whatever happened to customer service? You know, listening to the customer, understanding their problem(s), helping resolve issues if you can, and if not, above all else, acting courteously and professionally! Even if you are... (no, especially, if you are!) upset or frustrated?No. I was not just called in an attempt to make amends and resolve the issue, (though, in fairness, the conversation started off with an apology I wanted to believe). In less than a minute, it had become glaringly obvious, (as his voice raised and I was talked over, time and again), that I had really been called in an attempt to get my review either taken down, altered, or somehow discredited. And, when that failed? I was bullied with the threat of legal action.The thing is, I know I have the truth on my side. Which is far cry from what I can say for the owner at this point. Do you know that he even went so far as to look up my review history before he called? He cited that I made another negative review about a restaurant my family went to years ago. That previous Google review was the first I ever made...and it was THREE YEARS AGO! *sigh*Oddly, part of me finds this funny, in a very sad kind of way. Until my experience, this company had had a stellar record, review-wise. My own experience and review, as negative as it certainly remains, is still just one perspective. Frankly, it barely effected his google review score at all. As I mentioned before, it is why I actually attempted to go with them in the first place. Some had even said something along the lines that, while they started out writing a negative review, they had changed it after some excellent customer service. Ironic, right?I should hate to think that other reviewers were bullied into changing their story too. No. It is better to think that he actually did handle other business difficulties with better decorum. In fact, giving him the benefit of the doubt, Id like to think that handling the situation with a modicum of grace and, again, customer service, would have changed my perspective on him and his company too.Anyway, Ive written the truth. Furthermore, I have never in my life been bullied into silence about the truth by anyone. On the contrary, trying to take away my first amendment right, will almost invariably mean I defend it with all Im worth. Even if his high priced New York lawyers could get the better of me, which I seriously doubt (not a challenge, a fact), I promise you, on this point, I will be able to hold my head up high. I will have done the right thing, plain and simple.
The folks at Discount Shelving & Displays were super helpful! We went in with an idea of what we wanted, but not knowing exactly what we needed in order to accomplish our goals for our new company display for our craft fair and trade show booth. They spent the time to help us choose the right products and create exactly what we were looking for. Not only were they very helpful and informative, they also gave us a military Discount! We highly recommend Discount Shelving & Displays to anyone looking to create or improve on their companies store displays. ***Military friendly!! 🇺🇸👍
I’ve changed my original review. As they say, “it’s not that problems occur, but rather how they were handled.” Diyanne Castro was sure to take care of me after one of the delivery subcontractors made a series of mistakes. I haven’t got my product yet, but I have high expectations.
Discount Shelving is a great place with excellent service. The staff is amazing always willing to go above and beyond for the customers needs, weather it be as small as slotwall hooks to as big as shelving units the service is superb. I highly recommend this place for all your shelving needs. If I could give more stars than 5 I would......
Total reviews rating 4.8
72 Reviews for Discount Shelving & Displays 2023:
Review №1
2022-06-03What a great supplier. We just opened a new retail store and found Discount Shelving online. We also had some other retail business owners recommend them. Went into their show room and it was like a kid in a candy store. Tim and another member of the staff showed us some items and we put our first order in. We then put another order in right away for additional items, which were in stock (awesome!). We picked up a bunch of slat wall displays. One happened to be broken after we opened it (hey that happens, not a huge deal). Tim got it swapped out for us right away. Since were right down the street from them they even sent their own truck to pickup the damaged one and swap in the new one. AWESOME!This is my new favorite place for retail accessories. Thanks guys!
Review №2
2022-06-29Tim and the rest of the staff always go above and beyond. I have used this company numerous times over the years to set up my store, my home office and sometimes my personal home. The product is outstanding but that is nothing compared to the customer service. I would refer Discount Shelving & Displays to everyone., you will not be disappointed.
Review №3
2017-06-10I first discovered Discount shelving a few years ago while searching for a local business to handle my everyday needs. I currently oversee 11 locations with a mixture of slat and grid wall setups. From the onset I was welcomed with open arms. The staff was extremely friendly and super accommodating. No small detail was left out. The Discount shelving staff is very knowledgable in their field, and are experts are articulating merchandising solutions. If they do not have what you need in stock, attentive staff members like Stephanie, and Diana go above and beyond to order your products for you...Even delivering them to our distribution center and offering up follow up calls to make sure that you are happy with your product. Needless to say, we have ordered tons of items from discount shelving over the past couple of years, and now that theyve moved, their showroom is even better than ever. EVERY member of the staff deserves the highest merit. From the receptionist, to the managers, owners, and last not but least, the staff that works in the back. The team has even gone as far as customizing fixtures for us. Everyone delivers quality service with a smile and is happy to be part of that team. As we expand our business, Discount shelving will be where we take all of our merchandising needs. Below is an example of one of our stores that we merchandised using everything from Discount Shelving.
Review №4
2017-10-24The staff at discount shelving are great. Great help! Good pricing and on time delivery. I would highly recommend discount shelving to anyone.
Review №5
2021-11-18Just had a great consultation with Sue regrading ideas for my new store. I am so excited to be working with such great experts who have the knowledge and insight to help create my dream store! Look forward to doing future business with discount shelving and displays!
Review №6
2021-08-27Amazing experience and very friendly staff.They had everything i was looking for to build my store the way i planned. It was also great to see they had everything i was looking for in stock. Highly recommend them to anyone putting a store together looking for quality and price.
Review №7
2017-10-26Really the only place to even consider when you need something for your store. The new location is beautiful. Very easy and attentive staff makes it a pleasure to shop. Highly recommend.
Review №8
2019-02-08Very pleasant experience dealing with these guys. They have very quality products and extremely competitive rates! Highly recommended!!!
Review №9
2022-01-26Friendly and Knowledgeable Staff, I have bought most of the retail shelving with them and I recommend them to anyone looking for such
Review №10
2022-01-27Discount Shelving is the best, we purchased a display for Pokémon products a while back and they made it look amazing.