Delivery
Yes
Disney Store in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 212-626-2910
Site: https://stores.shopdisney.com/ny...
Site: https://stores.shopdisney.com/ny...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Comments (199)
This was a typical Disney store. It was two stories. However, it was not as big as I had expected. Though, with that being said, it was still fun to see. Experiencing a little Disney anywhere is always fun.September 6, 2021
My kids had a blast on the 50st anniversary:) The bubble blowing when you arrive up the stairs were awesome. Sadly the prices are not wallet friendly, but once in a blue moon its ok.
Yes, the store can get insanely busy but the managers especially Kate Sanchez is amazing. She takes customer service to the next level. Called about a backpack and she went out of her way to check the inventory and promised to call me when they came in and sure enough...she called a week later. She placed it on hold for me and I was able to pick it up the next day. Sure its a tagline but she does go out of her way to make everyones experience magical. Thank you Kate!!!
A tourist destination. Very Disney, not at all New York. If you love Disney and are in Times Square, go.
Awesome experience! Kids really enjoyed themselves, very clean environment and respectful staff members!!!! New York City!
Great customer service! I was looking for an item and asked a lady that was organizing items on a kiosk. She stopped what she was doing and responded pleasantly. She was very helpful. Although they didn’t have the size I needed, we got other things. When we checked out, the cashier was also very friendly. It is a great store with so many items and great staff! The store was very busy with a lot of people coming in and out. Keep up the great work!
Was really looking to coming here. Unfortunately, the store was very warm so they had A/C machines positioned around the floor. The first floor wasnt open for shopping sadly. They did have many neat items up there, but was surprised at how much they didnt have for variety of characters and collectives. A shout-out though for the two very nice employees/security people on the first floor who got items for us and were very friendly.
Oh my kids were in heaven at this store. I liked the sparkly floors and beautiful chandeliers. The prices for toys are really good considering the location. My daughter got the most beautiful doll which I’ve never seen anywhere else. They had lots of staff available to assist when needed as well.
Here you can get everything imaginable from Disney. However, the prices are unbelievably high. But very nice to look at..
I love me some Mikey and now with my new son Oliver, you cant STOP me from SHOPPING. i love just going and taking in the Disney. Such great things from apparel to Lego! Disney has spread out into so many areas its a blast to look for treasure! Take your time, look around, you will find something you cant live with out!!!
Ugh hate to do this but this was the absolute worst part of my trip to NYC . People working at this store seemed miserable and Incredibly annnoyed. Crazy they definitely forget what business they are representing. . One lady on the bottom floor holding off the entrance to the section was so rude with a horrible attitude. I think if she didnt have the Disney uniform she would have offered some hands. Thats how bad her attitude was; Shoving whichever first merchandise was closest to her in your face to shoo you away so that you didnt even have time to see what you actually wanted to buy. You had to ask for permission to see a certain character section. The entire bottom floor was temporary blocked for no apparent reason and that is okay, after all its a private business but They refused to tell you why or give you some sort of answer I overheard the doorman or the manager and her say people pretend that we have to even give them reasons why the area is closed. Excuse me? The Disney store is definitely not a charity event, people there go to spend considerable money and at the very least they deserve some customer service. Disgusting representation of individuals working at a Disney Store. Shame on you. I saw them do the same to a handful of other customers.** Icing on the cake: trying to explain that to your special needs son after having had spent hours in the car anxious to visit his favorite character section in the Disney Store **
Elly was extremely helpful and friendly. We asked her about the photo experience and it was great even more so thanks to her. All other staff were also very helpful and very friendly. Great store and the photo experience gives you 10 seconds of fame on Broadway!
We were really excited to go in. Especially since there arent many Disney stores left and well, this one was disappointing. They no longer have two floors, just the one top floor. They dont do the opening key ceremony. Overall inventory was limited. It felt like it didnt have that wonder or Disney magic you always felt when going in.
Just a little piece of Disney magic in New York. They have special New york items like the iconic Minnie mouse statue of liberty.
Blown away by how amazing the staff was in the Disney store!! Many went out of their way interacting with my daughter and showing her items that she was looking for!! I was very impressed!! It really made my daughters day and the experience was amazing!!
I recommend this shop; you can get Disney variety of gifts options for yourselves self your little ones.
Always love going to the Disney Store in Times Square . So friendly and great fashion and things for all ages!
First off, it must be noted that the cast members here are extremely helpful and nice. I accidentally left my water bottle on the floor and in less than a minute of me leaving the area a cast member came over to me and handed me my bottle back. This is the first (and probably last) time this has ever happened to me in NYC.The cast members are also hard at work maintaining a spotless appearance inside the store. They are tidying up the shirt displays and putting things in the right place as guests are shopping. This place is as clean as Disneyland.The only reasons I don’t give this location 5 stars are the lack of much adult apparel (a solid majority is designed for kids) and the high prices. You can sometimes get a better deal on merchandise through the shopDisney website. That being said, it is very valuable to be able to see the actual appearance and size of items.On a more exciting note, I was very pleased to see that they had most of the Pride collection out by the time I visited in May 29, and they featured those items in the window display. With the recent rise of “Don’t Say Gay” legislation in Florida, it is nice to see Disney supporting pride month in full force. Even better, all of the profits from those items go directly to LGBTQ+ organizations.I can recommend a visit to the Disney Store in Times Square to anyone who is young, or young of heart!I can recommend
2 levels dedicated to ur favorite Disney characters with a special NYC line
This place is 2 floors but the top floor was closed and the employees could not say why.Beyond that, the place was packed with Disney stuff from California, Florida and various merchandise.Employees were nice and helpful and it’s easy to shop.
Went there twice. The first time all employees from the lady at front door to those on second floor were nice and welcoming. The second Was a Terrible experience. The lady cashier at second floor was unwelcoming, cold and rude! The worst part is she didnt have enough knowledge but she thought she is the mother of knowledge and technology! I couldnt give 1 star only because of all those kind people i saw on my first visit.
Stepping inside makes you feel like youre in a fantasy. If you go there with your kids you will have a great time there. You can find in the store beautiful toys, mugs, house materials, dresses for the girls, chocolates and so many other things. The location is great, however it makes it very busy. The store is very well organized, tidy and clean. The staff wish to every one have a magical day. Would definitely recommend!
I have been in many Disney stores in the states and in France as well. This store is my favorite so far. Decorations are breathtaking with a Statue of Liberty of Mickey Mouse, and a mini castle! Kids had a blast. Staff are amazing, friendly and helpful. We had to get check in another bag though!
My daughter loves coming to this store. They have something for everyone who loves Disney. Ive purchased 3 Disney doll collections from there Tiana Moana and pocahontas. Beautiful quality dolls. The Disney store is worth a visit if your ever in Times Square.
I had an amazing experience shopping there glad there’s still this Disney store left hope nothing happens to it 🙏🏻❤️💕
Simply amazing! 😍 Kids will love this store and its hard to take them home after coming here. Beautiful teddys, mugs, house materials, lovely dresses, toys, chocolates and also so many things to get. Its tough to remember all together. Please have a visit with your kids and you will pass a great time here. Guaranteed! 😎
A very large selection of Star Wars items at this store. I love all the LEGO sets and have only seen a larger selection at Disney World’s LEGO store in Florida. I especially liked the full sized Storm trooper costume on display. A very large selection of Disney themed items were displayed for sale at this location. Very cool.
I went there with my friend and my 2yo godchild on 8th of June around 3PM. The elevator wasnt open for use so we had to carry the stroller on the escalator.Before we left, we checked the kids jacket by the entrance. I told my friend something in our language (were both Asian) when the guard started mocking me and repeated what I said in a higher tone. He not only did it once, he did it again and again when I looked at him. I was so confused and shocked that it only hit me when we were outside how abbsolutely rude the man was.
I have lived near Orlando for 31 years so read carefully.....if you need the best selection of Disney toys and do not want to come to Florida, you can find everything you need right here in the Big Apple.
There’s not really anything special about this Disney store compared to all the others. But it does have some special things inside like a castle and a screen playing videos on the outside which might thrill Disney fans. Overall, it’s clean and staff are friendly. Good stop for kids.
Lots new items like Red marvel shirt.
For the Disney fan this is a must stop in NYC. They have some wonderful merchandises with NYC themes. Times Square can be very busy especially during heavy tourist season. Best to go early or late. Go when there is a sale because they have some great reductions. It’s also ok to just window shop and check out the store. They have nice cool things to see.
Great store in Time Square to see all the Disney characters and products. Two floors of tons of stuff to see. They even have a small movie section upstairs. The boys went right to the Lego area so they have more than just Disney stuff. You could spend a lot of time in this store if you have kids. Definitely something to see if your in time square.
Please understand that my lower-star review has absolutely nothing to do with the staff, who was very kind and inviting, but instead with the selection. It’s not this store’s fault whatsoever, but they have almost nothing aside from Star Wars, Marvel, Micky Mouse, Stitch, and Frozen. I actually specifically came looking for Winnie the Pooh merch for my father and Cruella merch for myself; all they had for Pooh was a singular stuffed animal (pretty good quality though, however pricey; very fluffy, very soft) and they had absolutely nothing for Cruella, unfortunately, but I suppose that villains don’t get a shelf at the Disney store. Definitely not a store problem, probably just a Disney problem, but show some love to those more niche movies, the ones with diehard fans that’s really want that merch!
Even of you do not like anything Disney, is a nice stop in times Square
So it is good but there is to much toys I your kids love toys this is the perfect place for your kids there just needs more clothes
I really really enjoyed, it was soooooo lovely, lightings omg true feelings of America 🇺🇸 when I went there I felt so blessed that I belong from America otherwise america is a forest 🌳 definitely I will go there again and again or may be we will shift in Newyork
Store is huge with lot of choices to select from. They have two floors but think its little overpriced they should not charge 3 dollars for the carry bag. But had a fun time and shopping with kid so 5 stars.
Fun store with a great collection of Disney merchandise - including NYC exclusives. The second floor was temporarily closed, which was disappointing, but the staff handled it well.
Far too crowded... You can hardly move. And why is a toy store open until 1 on the morning? Though maybe at that time it is no longer cramped. They do have ask the stuffed animals and characters from ask the movies, especially now that Disney pretty much owns all production companies. But they jack in dresses and they are pretty much restricted to the latest movies.
It is a fun to visit the Disney store everytime. They have cute variety of mickey and mini mouses. Its a large store with 2 floors. They also have good collection of NYC labeled stuff.
Bigger than usual 2 story Disney store, has everything Disney you would need and more, even has NY themed merchandise! Has a cool area for kids to do activities with the cast members and the whole store always has a bunch of different themes like the parks do, even the escalator has a floating lamp theme, very beautiful store to look around and shop. The cast members are very friendly as well always actively interacting with the guests and making announcements of current deals!
Large store with 2 floors, very crowded due to location in Times Square. Nice variety of items, along with some NYC items you wont find at other stores. Cast Members were friendly and helpful.
Don’t be surprised if they yell at you for your mask if you even take it down a second to drink! I left because usually places tell you right at the door what their expectations are, not just yell at people randomly. Especially if they’re selling $40 small plush novelties. It’s like you’re always being watched. I wouldn’t have minded if I would have understood and agreed to the expectations before I entered, but that opportunity was never available to me.
Always crowded they offer great customer service and are very polite. It has two floors with an elevator and escalator. Very lively Disney art and decorations are scattered throughout the store.
Nice location. Great helpful staff. Large inventory of Disney products and characters. Upper and lower levels are fully stocked. Large and small Disney characters stuff animals with buy two get money off deals.
Definitely worth the visit while in New York since this Disney store carries items that are unique to the NYC location such as the I Heart NY Mickey and Statue of Liberty Minnie plush dolls. Being a pin collector, there are a few pins that is only available at this Disney store. Located at the heart of Time Square, the store is usually quite packed with customers. However, the employees are definitely trained well and performs all the required phrases such as hello princess. I personally really like the way the escalator to the second floor is decorated. The unique lantern theme is very beautiful and upon reaching the second floor, the castle is definitely a dream come true for many little princesses running around in the store.
The store had pretty much everything! The escalator wasnt working when we went, which was hard on my body, but the staff was friendly and helpful. It was extremely busy and hard to navigate some areas of the store because of the amount of people. But the decorations were wonderful.
This place is just magical. You can easily get cheap street food and food was delicious. You can ho here with friends and family or maybe alone. You can easily spend 4-5 hours roaming around in different shops.
Great place to get Disney merchandise. They also have a Marvel and Star Wars section. Right now their upstairs section is closed.
A huge 2 story location in iconic Times Square just absolutely full of everything Disney and some very adorable statues and displays make this a must stop and see. They have some great Ney York City based Disney souvenirs as well that make your stop a little bit more special. If you love Disney make sure you pop in!!
Had a blast I love the disney store what i love even more is that people have to wear their masks 🤗😁🥰
Nice disney store, very crowded, but everything there was really cool.
Disappointed. There were a lot of things from Disney, some specific for New York City, but I thought it was gonna be a way bigger store, and I didnt find anything I was looking for. At least, it saved me money. But is very beautiful nonetheless, after all, its Disney.
Loved the NYC themed Disney gear. I bought two shirts for my grandparents who are vacation club members. Very clean and a lot of different Disney items available for purchase. No restrooms in the building.
Me and my wife used to love this place and all other Disney stores, but they slowly started to close them, dont know the reason, well this place in particular is OK I used to see more interesting stuff in other stores.
This place is awesome. So much nostalgia. Staff were very helpful. Even geeked out talking about starwars with one of the staff. Anyone in the area needs to check it out. I even picked up the original Micky mouse animated doll. Cant wait to go back sometime. Would highly recommend to anyone
Amazing place for family snd great location 👍 You have fulfilled many dreams ✨Good luck 👍
Awesome 2 story store. Clean and friendly.
A little crowded but a nice big store with a lot of stuff. The decorations are great. The choices of clothes are plentiful. There are a lot of great photo ops here. The staff was very friendly and attentive. One of the best Disney stores I have been to.
Thought this would have been much better than it was. The Disney store back home is much better.
Amazing, attentive and knowledgeable staff! 2 story shop with everything and anything you can imagine 😍 felt like a kid again.
Ah! Disney store is always a great place to have your kids buy half the store. Lol the place is clean, giving a 4 because the staff lack a bit of enthusiasm for being working at a Disney store.
Staff is very very rude. Went in to buy a luggage and asked the lady to give me one that didn’t have the plastic off, and she said they were different but she would get one from the back. She went and took forever and that heffer took the plastic off of it on purpose and then jerked it out of my hand. And then they didn’t put my pic on the billboard and I went and asked and she said another hour and then it didn’t come so I went in again and finally got my money back!! Dallas Disney store is more friendly and more things to buy!
Cute! The heavily themed elevator to the upstairs area was really cute, but otherwise pretty much just like any other Disney store (although they are getting harder to find!)
Im a huge Disney fan and I live on the West Coast. It was definitely a MUST to visit this store while in New York for my first time!! The cast members are all so great and helpful! Bought the Mini Mouse as the Statue of Liberty and official pin set for my mom, my step sister, and myself! Also got some stuff on clearance. This is seriously one of my favorite Disney stores now!!!
Very busy but still very festive and fun
The staff and selection was amazing the staff was singing to the disney music and were helping everybody out. There was also a great selection of marvel and star wars items too
Great magical Disney store! First time came to this location back in 2018. Definitely has the Disney vibe and lots of great cast members! I want to come back!
One of the only stores I really care about in time square! Such a cute place that really brings out the kid in you. Its also not as expensive as youd think for some things. Could definitely go broke in that place though lol.
Ive never been to a Disneyworld and this store was a lovely experience. Its right beside forever 21 on 7th street so if youre not familiar with New York, just walk along the same street as Penn Station heading toward central park. The store has two levels with an escalator to take you to the next level or down. How its set up allows for easy walk through. There are tons of lovely collectible items and entertaining things. They also arrange the store by themes for example Frozen, Moana, Star Wars etc. On the top floor there is a lovely castle-front which lots of people take pictures at and there is also a magic mirror which random plays stuff. You can also find things there for adults too.
Cute shop to walk around, much cleaner and organized since it’s less crowded now.
Service was very happy and cheerful. Great Marvel and Star Wars apparel too.
I got a good winter stuff 🤪
Bought the Strawberry Bear from Toy Story at this location around 2015...my dog JJ loves it!And I can still smell the strawberry in 2022!
Where dreams come true.
Small space on the first floor but 2nd floor is fully stocked with all things Disney!! Amazing and fully stocked for the holidays!! Enjoy shopping when you visit!!
If you want to get a happy time this is the place!I love the Rapunzel’s floating lanterns in the stairs!A must visit if you like Disney
We had a blast, girls loved it and staff was friendly and helpful.
Love this store! Finally got my main attraction pirates of the Caribbean ears 🤩 great and friendly staff!
Very touristy, but great for kids. Multi floor Disney merchandise. In the middle of Times Square. If you have young kids. Go early, at9 am they have an opening ceremony. One kid can turn the key of the store and a small key is given as a souvenir.
Very sweet.However, I think a family with three children would not have it easy, as the prices are a bit high.
Miss my local store so I went ahead and purchased some items to send home as gifts. Clean store, helpful staff and many items to choose from.
It’s a very magical place to go to. Employees are super friendly and funny. It’s a bit crowded during busy hour but it’s manhattan. I love going to this place because it reminds me of childhood and you can’t go wrong here.
A large Disney store with a good selection. Quite busy when I was there but the cashiers are efficient.
If you love Disney you have to go. The music is just great! It’s a super cool experience. Sadly I did not take more pictures. It’s not super expensive but it’s not cheap.
How can one not love a Disney store. This one is bigger than others Ive been to and had a great selection of items!
We must have visited this store every other day when we tripped to New York. With my being a huge Star Wars fan and my girlfriend loving Disney, it was bound to happen. Lucky for us, the store was a pleasure to be in. Smiling happy staff always there to help, amazing layout with toys and clothes stacked floor to ceiling. You can tell that a lot of effort went into the decoration and design of this store which really made it feel like a magical place to be!
This is a huge Disney store, 3 floors, lots of stuff we had never seen. Many items only available in New York. Staff could be better, many younger workers were more interesting in talking to eachother than they were helping customers.
I didnt make a purchase here, I think everything is a bit pricey, but it was a cool place to check out.
Second time visiting this store. Great place for Disney lovers of all ages
Always fun to explore and great for photo ops. Youll find some hard to find stuffed animals here. Look closely at the wooden trees you pass on the way to the second floor, youll spot several Disney characters mixed in with the leaves.
We had so much fun here! The staff was amazing!!! They had fun and sang with us! They were helpful and amazing! I cannot say enough about the amazing people working there! The store its self was so cool and a ton of fun to explore!
I don’t recommend buying Disney merch from this branch. Most merchandise was in poor condition passing too many people hands. Just go Disneyland!
Big company and touris/destination yet to ship anything home it goes on weight. No flat shipping, no minimum purchase.... not very helpful
Avengers Infinity War, Incredible 2 goods are now on sale. Sold on urprisingly reasonable price considering its high quality. Many other goods are also on sale as usual, under warm, welcoming mood, and well-matched with original film atmosphere
I love going to this store. Our disney store in indy closed a long time ago. It is so big it has an upstairs. Lots of everything here.
The employee in the Tshirts upstairs area was fabulous, she helped me find the best deals in the store
Honestly nothing special about it.Id recommend the M&M store over this.Heavily underwhelming and an utter waste of my time.
The Disney Store has always been a great place. This one is especially great. Its huge, theyve got so much stuff. Their pin selection is always super nice, which is always what Im looking for. They update their selection of items constantly, at least once a week. They also have some very nice deals, I love the lithographs that come with the pre-order BluRays. All in all, the atmosphere and items are really nice and I would totally recommend going there.
The Marvel and Star Wars sections were disappointingly small (as in, youre better off going to a nerd store like Forbidden Planet or ThinkGeek for apparel featuring those IPs), but otherwise the place is wonderful, if you are into Disney stuff.
Was Disappointed in our visit.Not very exciting. With it being in Times Square it Should have better Disney items for sale. Not just the top selling ones.The store is definitely set for age 10 and under. Not for us BIG kids.
Certain items are priced too high for what they are but its a nice store
Anything Disney I love and bought what I wanted and needed and got amazing help awesome place and helped me find what I need next
Was a bit disappointed, very crowded, pricey, and more kid toys than collectors stuff (but I understand) I did see a few NYC things that were cool looking, including a mug I now Love. The best stuff seemed to be in the check out lines. Look for coupons online.
Very cool Disney Store!!! Has stuff that Ive never seen at the Disney Store in Utah. Can find lots of kids favorite Disney Characters here!! Can find some cute baby clothes here.
Super fun! I love how the escalators have the lanterns from Tangled hanging on the ceiling. Great for all ages, there is something for everyone. Would definitely recommend!
Well its not the same as the one in Times Square (1990s) where they had all the lithograph & art pieces. But non the less the staff is super friendly and there is always a smile on their face. It felt as if I was very welcomed and wanted. I was not treated as a stranger. That made my day in a city where millions of visitors pass by every day.
Pretty neat place. I bought a nice hat.
The Store is awesome with all the Disney characters and Disney movies inspired gadgets... Dream come true
This Disney Store is HUGE - 2 floors filled with Disney. If you are a Disney fan you definitely have to go here. The own bad part is that it is in the center of Times Square so it is a bit tricky to get to with all of the tourist on sidewalks.
Nice store, I think needs more products, more Marvel products, people there were so nice and helpful they treat very nice all customers.
Times Square tourist trap. There is more than one floor. Staff is super lively and professional and makes up for the annoying directionless traffic
This location is the closest to a Disney Parks store as youll get, much better and magical than regular Disney Stores.I would have given five stars, but a homeless man got into the store and started harassing my wife and I for change and swore at us when we said we had no change on us. Disney Store staff seemed to escort him out shortly after.
I just LOVED this store! Who wouldnt?I absolutely loved the decor... I really thought theyd have a larger Star Wars Section -_-
Even you are not interested Disney you should go cuz many cute stuff and coool stuff ~ i think second floor more great ~ starwars lego princess things ...etc
A huge Disney store with a lot of unique NYC branded merchandise . Very busy but fun to look in if in Times Square . Don’t go out of your way unless your there In the area already.
Awesome variety of merchandise. Times square is busy as always but the Disney store is always a charming destination. Cool decorations that take you far away.
You did not have manly Minnie mouse costume and the store needs to be more manly with a hunting or fishing I will never come back close please.
I loved shopping here and bringing my 2 nephews home stuffed Winnie the Pooh characters, but what I loved more than that was the chandelier on the second floor, it is absolutely beautiful. This is by far the best Disney store I have ever been to, even if it was a tad crowded.
Really poor selection of merchandise, not worth the visit.Store staff is quite nice and helpful tho.
Ive been to Disney World in florida and the Disney store in Chicago. The time square Disney world is crazy.. The toys, the themes, the marvel merchandise. Its all too much to take in one time.
Nice place to visit, but most items are for kids.
Love! Love this place! They have a great selection of NYC souvenirs too. And its huge! I could easily spend hundreds here! All the staff are so friendly and happy to help(especially the guy walking around with the sword - the Disney character on his tag said Simba).
Love this storeLots of help from staff
Cute items you can’t find everywhere.
My family loves Disney and its been a while that we were in one that wasnt actually in Disney. Im glad this location had survived the mass shutdown of Disney stores! It was nice to get a taste of Disney without having to wait till our next Disney vacation.
Variety of Disneyland related merchandise,the price is a bit cheaper than the item sold at Disneyland Florida.
I always love going to this store as it makes you feel like you are a child again with all the magic and wonder in the air. The staff was really nice and this one staff member even asked which movie was our favorite. Mine is The Little Mermaid and The Lion King. I cant just choose one! When I went they were out of bags after you purchase anything, but probably due to the fact it was extremely busy and in NYC, so I would suggest having your own reusable bags with you just in case.
Awesome store. Only wish they would make half for adults. Everyone loves Disney after all. So crowded
They have a rotating collection (really costume heavy for Halloween) but they always have a selection from basically any Disney movie you can think of. They also have a bunch of excellent NYC shirts/souvenirs.
Everything is overpriced and low quality just buy a mickey/mini mouse plushie from wish.com
One hell of a store. Dont visit i recommend its too addictive youll endup spending a lot of money in fantasy. Such adorable places you should avoid taking your younger kids along.
This one made me kind of sad. Why arent you playing Disney music? Where are the toys?? Why are you mainly selling clothes for adults???
Disney store that is really amazing and has a lot of cute stuff. Everything was really cute and at a good prices.
Best place to buy Disney Items like dolls , ornaments, kids dresses, disney movie themed soveniers etc.
Beautiful displays in store, not drastically overpriced for location, this was a fun visit
My kid was tired for walking an this employee came and told her to get up from the part because it wasnt a chair very rude and of course is mot chairs around
Wonderful place. The staff were very helpful and some would sing along to the Disney songs playing throughout the store. It had its own I❤️NY section with Disney products which is pretty cool.
It is an incredible place where you can find clothes, toys or costumes.
Great shop. A bit on the costly side like everything else from Disney. Was crowded
Such a cute store with so many cute plushies and other stuff, not only great for kids
My all time favorite store in NYC. I visit it no matter what. They always have amazing stuff and even exclusive toys. Dont forget to check both the storeys of the building.
This Disney Store is amazing! Great atmosphere, awesome products and friendly cast members.
Friendly knowledgeable staff! Enjoyable Experience! Explore all 3 levels.
If the words fun and magical were a place, that was it. This place brings to life our childhood heroes and is as made for adults as for their children. A beautiful store that feels like a legend just came to life.Your children will have the time of their life here.
My kids adore this store❤️ amazing location
I LOVED this shop.An actual aladdinscave of wonders.The escalators are awesome. So beautiful. They play disbey songs all the way round the shop, which really gets you into the disney mood, which is good, as its not the cheapest:p. But its disney....we know this. *shrugs*The best disney shop ive been too including Florida parks and Paris.Staff extremely helpful aswell. :)
Smaller store than expected, but great staff and plenty of NYC exclusive items along with all types of Disney store items. Staff was great when we visited.There are two levels with an escalator.
Great service lots and lots of items available all ages a classic on time Square.
Everything was over priced. I would recommend going to the Disney website and saving an extra ten dollars on all of the merchandise. I am not kidding. I like shopping at the Disney website so I would know. I mean, I liked going in there just to look at the items. And omg, there was an LGTBQ section, but I felt like it was in a hidden spot. Like they didnt want the kids to be able to fully see the tee shirts/backpacks/ etc. That did not sit well with me. To me, it seemed like they were ashamed.
I went here after a long day of working at work (vice-assistant online retail manager) and I noticed this store. I decided to go in and the lady with the octopus tattoo showed me their wide selection of plushies. I decided to treat myself and buy four Donald Duck toys. It was very nostalgic, especially because my banshee of an ex-wife took all the previous toys (and the children) in the divorce. Its good to know this store is here. Im always happy to support small businesses. Thanks Disney!
They have some bargains like the Orlando store, I’ll recommend
A nice place where you can find everything for your children.
Beatiful store, and great attention from the staff. I would really like to go again a
Nice store like other Disney stores. Compared to other stores in Disneyland this store is smaller. Offcourse this Disneystore is at the heart of Times square.
The coolest Disney Store Ive been in so far!
For the single guys- a great place to meet women!
Great place to get off the busy sidewalk traffic, and they have all the latest toys, and clothing for your Disney fans.
Disney Stores are getting harder and harder to come by these days, with a lot having closed their doors. But this location at Times Square is certainly alive and well! A multi-level store, you can get virtually any Disney merch you need here, including lots of Star Wars options and specialty items for Disneys 50th anniversary. Definitely a must-see if youre in the area.
I could not believe how busy the store was at 11:45pm! It was a magical experience and the service was great!
They are spectacular!! Very welcoming, very patient and they will go the extra mile to help a customer out. I went in for a toy story toy. And they were able to guide me in the right direction, telling me about what are the new features in the toys and being patient with me when I had questions. Unfortunately they did not have ham the pig but they had the other characters I wanted. They were magnificent!
I loved it, I only go there for Lady And The Tramp merch
It’s was really a great experience, especially upstairs!
I was super excited in here, staff was very helpful and kind. Continuously walking and asking of anyone needs assistance or simply chatting 👍
It was disappointing that all of the interactive stuff, the entire second floor in fact, was shut down and off limits. That is what makes this store special... I am just unclear on how it is safe to walk around a small store with a bunch of random people but it is not safe to use interactive stuff...The most exciting part was the giant Minnie Mouse statue of Liberty.
OMG! You wont be able to chose decide or whatsoever...staff is super helpful and friendly and its a must visit!:)
Great for kids and adults (if you want to relive your childhood)
Set over 2 floors in the heart of Times Square this is every Disney fans dream. There is plenty of choice from all of the stars of Disney including Star Wars and Marvel. Staff are always super helpful and make it even more magical.
Lovely staff. The store is a bit small, but that is to be expected at Times Square.
The Disney store is the happy place of tines Square. I love the customers service and everyone is so friendly and helpful. I would recommend this location for all your beloved Disney character pieces .They have everything from Mickey Mouse silverware to Olaf socks. Great job guys thank you its always a pleasure visiting .
Nice store, friendly employees, expensive products
A childs small piece of paradise. It is a lovely place of you are into Disney movies and definitely worth a visit if youre in NYC.
Wonderful staff who are always there to help with any questions you may have. Although the upstairs floor is closed,do not hesitate to ask the staff if they have a particular item in stock that you don’t see on the salesfloor because theres a high chance they may have it in the back. This has happened to me with their jewelry. I didnt see it on the floor but all I had to do was show a picture off the Disneystore website and they were able to find it for me in minutes. Great selection in store and a sweet shopping experience.
Good environment with over priced products
Beatifull place for kids to know
Really cool! Pretty pricey, but it was really cool inside!
Loved it, very crowded however, I felt like a big kid. Lol!
Very nice story 😍😍😍😍I love Disney story and my Doughter love too🌹😍
Nice place, lots of variety, superb interior. Nice staffs.
Came in here at ten oclock...at night...on a Tuesday. Place was still a zoo. Which, inexplicably, still got me smiling, in spite of myself. (Shakes hands at heavens) damn you, Disney! You win again!
Queue ok (mid covid - short wait time). Store was good, but limited sizing. Lots of variety
Staff is very nice there for sure, however i was surprised that they were having quite a limited choice of sizes of Marvel gear
I have been to many Disney stores and this was by far the worst. It is large but only sold the same stuff, just on different shelves. Everything was very spred a out and a lot of empty space. Most of it was Disney princesses, which is cute for kiddos, but not for adults. The yoda stuff I was interested was a very small amount and all of them looked distorted, as well as the Disney stitch was also distorted.
Kids might love this store but I felt the collection was less. I have been to better Disney stores. You can totally avoid it if you are on time crunch on your visit.
Great store, smaller than i thought but still.
It is okay expect price to be higher because of the Disney characters.
Had a great time want to take my youngest daughter next time
Very beautiful store right on Time Square
Total reviews rating 4.5
199 Reviews for Disney Store 2023:
Review №1
2022-02-13Its a nice place, but mostly for kids. There arent many clothes in adult size, and the merch is mostly animated-films-orienated (Micky Mouse, Frozen, Cars, etc.). Theres almost nothing from the mega-franchises owned by Disney like Star Wars and Marvel. Also, its not so cheap, to say the least.Ended up not buying anything, but it was a nice place to hang out for a few minutes.
Review №2
2021-12-31This is a must-stop place for any Marvel, Star Wars, Pixar/Disney lover. Various artifacts are on sale that are exclusively sold at this location. Themed clothing, costumes, kitchenware, stuffed toys, dolls, are sold. The highlight of the store is most definitely the ambiance—on display are giant statues of characters, posed models, flashy products, and colored walls all accompanied with music and lights.
Review №3
2022-02-16Great store in heart of Times SquareI liked this store, all of Disney characters and products were so interesting. All kids were happy there.
Review №4
2022-04-08I’m soooo in love with this place!Iconic Minnie Mouse as Statue of liberty is MAGIC!It makes you feel like you REALLY ARE in New York City! ✨💜I loooove the stuffed dolls there (I just took photos of my favs characters) 💜✨Strongly recommended! 💜
Review №5
2021-12-18If you are a Disney fan, this is a must. You You can find so many cool things here, from almost every character and movie that Disney has ever created. Pajamas, plushies, outfits, bags, pins, totes, everything you can imagine.Take a pictures with Statue of the Liberty Minnie Mouse!
Review №6
2021-12-16A two story Disney store located near the heart of time square. Has an abundance of employees working at all times so theres no shortage of help if youre looking for it. It can get a bit crowded but with so few Disney stores left in the country its not surprising that people are carving out time to stop in.Definitely made us miss our Disney store that closed in Albany new York. Worth a stop just to browse.
Review №7
2022-04-12Good spot for Disney lovers. There could be more interactive things for the kids like some of the other stores in NYC.
Review №8
2021-12-06Disney galore! Youll find stuffed animals and toys from all of your favorite Disney movies. Theres also custom New York items and items for your kitchen. Fun place to bring kids; kids at heart will love it too.
Review №9
2022-06-03Good amount of NYC specific merchandise, but mostly clothing. Not as big as I thought it would be but we managed to get a lot of gifts so definitely worth a visit.The lanterns over the escalators are a nice touch, too, and there are NYC exclusives.
Review №10
2022-05-31One of the last brick and mortar Disney stores. This store is beautiful! It is so nice to see the merchandise in person, and I hope this store stays around for a long time.