DOLAJ EVENT SPACE in Brooklyn
Site: http://www.dolajpartyvenue.com/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:9AM–5PM
- Sunday:9AM–5PM
Horrible customer service, I would never recommend anyone to use this venue. The person I spoke to “Nancy” jus made my experience wit this business horrible. I paid $750 for the event space that I wasn’t allowed to use. She refuse to give me my money back or a contact to use the date she jus took advantage of me, and everything happening with covid. Who does that. I emailed and text and called to get a contract and was completely denied she decided she didn’t want to work wit me. Don’t bother and book this place everyone says contract contract but she refuse to give my contract. She’s runs her business horrible save ur money.
I went for my cousins baby shower and we had a great time the reason why I didnt give it 5 stars its because I feel like the owner could have been more in the background instead of all front and center. I can understand the owner feeling the need to protect her business and making sure things are okay but it would have been better if she would have let us have our time time. Overall it was a good time I had fun and I cant wait to meet her daughter
Not much to say about this business owner. Just read the responses to her prospective and past customers. A lot of misinformation and very poor business etiquette can be found at Dolaj Event Space. If you don’t mind being treated like garbage then do business here.EDIT:Responding to your typical response... Firstly, I am not a woman. Secondly, we booked a place farther away and payed almost twice as much because the business owner was a delight to work with. Money is not the issue, but for the lack of amenities, your price didnt match the services. Lastly, being an entrepreneur is something that millions of people have done successfully without bashing their customers and threatening to show texts. These reviews speak for themselves. Dont talk about respect when you dont have any. Treat your customers with respect and youll see how your business will turn around.Also, stop posting fake 5 star reviews to offset the negatives. Its so obvious.
Where to begin!!!! Nancy you and your staff was so accommodating to me and my family.!!! Two weeks before the event I called you crying because I wanted to cancel on my end because I just felt things werent going right, but you assure me that I was not going to cancel and everything would be what I wanted!!! I must say you kept your word to me it was beautiful!!! I used your Astoria location which is beautiful. My only suggestion would be to have some kind of banner what your name because if at night time and you use curtains or anything to block the windows people wouldnt know the event is there, but I didnt close the windows but I definitely think a good banner would attract more business. The staff that was there for my event were very pleasant to have. I would definitely book this place again, and a lot of people who came to the event was asking about it and you may be getting some calls in regards to parties.. Again I cant understand the negative comments that where left, but continue to follow Gods footsteps because they are ordered and I pray much success over you and your husband business ventures!!! Again Thank you from the bottom of my heart my mother Trina and my Aunt Cynthia!!! My evening was amazing!!!!!!
I had my daughter sweet sixteen birthday party at Dolaj about 1.5 years ago and that was the best decision I made. Planning a party was so stressful and I didn’t know where to start. I remember seeing a bad review about Nancy after booking and called her immediately about my concerns and she assured me that it was a one of experiences. I probably called her numerous time to help with planning and she never complained. On the day of the event, Nancy was one of the people that helped me decorate the place when the party planner I hired, didn’t delivery the products I wanted. Nancy went out of her way to help me relax and gave me decorating supplies free of charge. She and her team helped with the drinks and cleanup. Everyone had so much fun and the next event I will have will definitely be with Nancy. At the end, I was glad I listened to her than the review I saw.
I threw my Husband a surprise 40th birthday party back in November (2018) at the Brooklyn location. Everything from set up to tear down was perfect! I had contacted the owner, Nancy to discuss available dates and times and she was VERY helpful and professional. And everything that she promised would be, was! When I arrived to set up, the staff was already there doing their part and let me and my friends do ours without interruption. I was able to hook my iPad up to the sound system for the music, which was great because i saved $$ since i didnt have to get a DJ, i just created a playlist and let it play on! My guests were very pleased with the venue too! Everyone loved how nice it was. The location is clean and very well kept. I also love how theres a separate room for the food and a nice little bar area for the beverages. My husband was super surprised and he too loved the venue. When it came time to clean up, we all did our share and the staff gave me back all of the beverages that werent opened and anything else that was unused. They were super sweet and helpful throughout the entire party.I saw some of the negative reviews regarding this venue and the owner but I have to honestly say that my experience was the complete opposite!! I would definitely book this venue for a future event and I would recommend it to anyone looking for an affordable venue to hold any event. Nancy & I were in consistent communication with one another leading up to my husbands party and she even contacted me afterwards to see how everything went. I was very pleased and I expressed my gratitude to her. I was truly happy with EVERYTHING!!
Dolaj event space has the most terrible service when it comes to treating others with respect. The owner herself is only about the money. When it comes to the money she butters you up real nice and once she gets the money her ghetto side comes out. Nancy is very terrible when it comes to accommodating you properly . No business owner should put their selves on a high Pedestal and treat their clients like their underneath her shoes. Good business owners always makes their client happy no matter what and wouldn’t judge you at all ,so that way you can always do business with them again. She has the attitude of a teenager , no business owner should even argue any client. It’s shows lack of manners and professionalism.
SAVE YOUR TIME AND MONEY !!! I wish I could give a zero , Horrible service and the owners wife Nancy isn’t a woman of her word and she has a very NASTY, DISGUSTING ATTITUDE ! Very ghetto , even the staff are rude. Nancy is very unprofessional , fraud and doesn’t know how to keep her clients happy or solve a issue respectfully to keep the peace and a good taste in your mouth . She’s always on attack mode she belongs in the jungle just a phony behind a phone. I notice she argues with everybody who tells the truth about her , she’s a selfish and horrible person. False advertisement to the max!!! Don’t fall for her tricks and lies because she’s never wrong or takes ownership. This place needs to be shut down or new owners need to show her and husband how a business should run and how you should treat people .
I was a guest at this venue. I left a 1 star rating without commenting initially because of how dirty the place was and how unprofessional and rude the staff is. It seems the person operating this business on google likes to go around and bash those who speak the truth about how nasty the owners are, even if that means making up lies! I did not host, I attended. This just goes to show what kind of experience you will be having with these so called business owners who dont know the first thing about customer dealing. STAY AWAY!!!
The owner of both establishments, Nancy, was disrespectful and rude during the duration of the party we had. When shown the location, she mentioned that the air conditioners were going to be sufficient due to the newly renovated space but during the event, the air conditioning was practically broken. She said we had to let it run and by the end of the event, everyone was sweaty and damp. She came in and complimented the design we made and then sent a woman to come to the private party and record the setup we created. When asked why she was recording, she said it was for marketing purposes. We politely asked the woman to delete the video because there were people who insisted to not be recorded and she posted it up on Instagram the next day.When asked, she told us that we were able to turn off the music at 10:40, but after we told her that we did not want her to record, she told us we had to pay $100 because we played music for an extra hour. She also sent a string of nasty text messages to one of the coordinators literally telling him to learn how to read.Overall, her attitude was nasty and spiteful because we did not allow her to take a video of our event. All she cares about is money and not the beauty of the events being brought into fruition.
Dolaj event space was the worst experience in my lifeeeee. 7,651 dollars down the drain. The female owner was very unprofessional and it hurt me so bad because she made me believe that she would do a good job bringing my ideas for my shower to life. The female owner disappointed me in so many ways because I chose the 7,000 package which had everything included so I wouldn’t have to worry about anything and she told me that the food was good that her chef was amazing that she never got no complaints on her chef food. On the day of my shower the food was spoiled and she told us she would send in her chef who never arrived. She also said that she would make sure that on the day of my shower she would be there while her team decorated to make sure that I got everything I payed for , not to worry and come to find out when I call her she tells me that she is in Florida for two weeks.That was so unprofessional on her part she’s is not a woman of her word. My aunt asked for the contract and the female owner said she would send it by 10 o clock and she never send the contract at 10. I payed for the lights to be off and have the glow in the dark lights in my package and she told me I can have it anyway I want. She even show me a demonstration of the lights being off and the lights glowing in dark and let me choose how I wanted it to look. Me n my family members constantly had to ask for the lights to be off so glow in the dark would pop and show. It was ridiculoussssss !!! Her team that she chose was very disrespectful to my guest they kept complaining to me all night , it was so embarrassing. Her team were sticking their hands in the food to serve my guest ,how unsanitary. This female owner told me that if the space got crowned she would have her team bring out extra chairs so people can sit down , that never happen at all people were standing up all night and being stopped at the door , the security wouldn’t let them in .I find that horrible because we asked what would happened if the space got full or extra people came and she said it’s not a problem she would have her team bring out extra chairs for people. Every time my aunt called her to make a complaint so she can fix things she became very loud and vulgar on the phone. She did not care about our problems that we were having at her event space . It was a huge disappointment, I wish I never had my baby shower there it was the biggest regret of a life time !
I wish I had read these comments before I booked. This was the ABSOLUTE worse but as the owner Nancy texted me afterwards “you pay for what you get.” And what I got was a nasty attitude and the quality nor service met the amount paid. The contract benefits the venue and although I paid for linen for the tables because I introduced an event planner Nancy thought that she should come with her linen and there was no offer to compensate me for her mishap. Secondly the venue has no signage and so guests are driving around (45 minutes looking for parking) and no mention of the huge Budget rental trucks that block the entrance so guests can’t see. They say they have to provide the bartender because of license issues yet one was underage and neither spoke English well to the point that my guests had to point to their drink choice because one person was given Henny instead of wine. My 100+ guest had no air conditioner on a hot June evening and to top it off the cheap.99cent chargers on the table 4 broke and Nancy wanted to charge me $40. And when I said I ain’t got it she sends me a long nasty text about what Karma is going to do to me. You should never book another event, you lack professionalism, class and karma is no respecter of anyone- Wait on your Karma. This place deserves ZERO STARS
I attended my friends baby shower this past weekend. I went to the venue a few days prior, to help coordinate and discuss set up (Nancy was no where in sight). On the day of the event, which started at 12pm. As guests started arriving on time, workers were still setting up. Balloon arch was not blown up or set up. A large poster for photos that was provided by the owner was not set up. Worker asked me about the poster. I told him to ask the owner (Nancy of course was no where in sight). Finally, the worker pops up with the poster and set up. In the contract, uplights were suppose to be provided. My friends husband walks in asking about the lights. The worker said they dont have them. Husband called Nancy after many failed attempts, she finally picked up. Nancy then texted her worker regarding the up lights. Workers again pops up with the lights. I forgot to mention, before the event started my friend went to the venue to make sure everything was set up correctly the way it was discussed. Unfortunately, it was not!!! She is 8 and half months pregnant. She was absolutely distraught. Crying, stressed out and embarrassed. While the guests were arriving, myself and a few guest had to set up the bar. This is around 12:30-1, because one worker was still blowing up balloons and the other was setting up the poster and up lights. Finally, the workers were behind the bar, I had to show them how to make a mimosa in a pitcher. They are not bartenders. Also, I had to ask the worker for the risers. They (workers and Nancy) were not accommodating! I They were very unprofessional, and rude. Right before the event ending, workers were cleaning up before the guests even left. Throughout the whole process, before the actual event my friend was having a VERY HARD time with Nancy. BEWARE IF YOU ARE PLANNING TO HAVE YOUR EVENT HERE! BE AT YOUR OWN RISK!!!!! I WOULD NEVER HAVE OR REFER THIS EVENT SPACE TO ANYONE!!!!! PLEASE READ ALL REVIEWS, AS A OWNER AND SO CALL BUSINESS WOMAN THIS IS NOT THE WAY TO CONDUCT YOURSELF. CLIENT IS ALWAYS RIGHT!!!!
I have never dealt with such rudeness and disrespect before, this is the first time I come across individuals like Nancy and her husband Danny who would have no problem cussing you out and then give seminars on how to become an entrepreneur.Do not consider renting this space despite the location and convenience. Nancy is rude, arrogant and will discriminate against you just so she can get more money. If you are planning an event, these individuals will not make it any easier for you.
I booked this venue for my baby shower/ birthday event and I must say this place is truly amazing. Nancy the owner provides such great service. I have recommended Dolaj catering hall to all of my friends and family members. Wonderful experience and Nancy went above and beyond to accommodate my request!!! Thank you....
Oh man the more I go to this business page I thank God my wife and I did our due diligence. So I notice that the owner has an excuse for every bad review never takes ownership. Unbelievable. I also notice the name people writing good review are more than likely her or her close friends and family. It seems the real customer are very dissatisfied and speak the truth. I currently live in Astoria and my wife and I were looking for a place to do our wedding reception. When I first drove by the place I saw wow it’s very nice and spacious for the amount of people we want to invited. But when I started googling. Boy oh boy. No thank you. But I thought maybe it’s just one or two bad apples. So then I went to the Facebook and yelp. And to my surprise all negative reviews. I own 3 business 2 in the states and one in South America. I think the owners need some classes on how to run a business and how to speak to there client. From experience they won’t be around too long. Wow... smdh
The owner will ATTACK you for any unfavorable post. Clearly, she has no experience in business or client relations based on how reviews are handled. I expect that most of the positive reviews are friends or family. I was turned away at an event due to capacity although the limit had not been reached. However, if there was a limit, an appropriate solution would have been to charge for the extra accommodations as many other professional venues will. Who doesn’t want to make more money in business? I was on military leave and came specifically for my best friend’s baby shower. Instead of working towards a resolution, the owner Nancy disgustingly lashed out and even posted a recorded video (without anyone’s consent) depicting my brother as a denegrate, defaming his character, and falsely accusing him of pushing a staffer. Please go and view the video and see for yourself as the owner has the audacity to play the victim. The only victims are the clients that unknowingly enter into a contract with Dolaj. Nancy, please argue with a veteran. Show your colors to the internet as you continue destroy any remnants of a brand you have left.
BEWARE and its such a shame because this venue Space can be very successful if it wasnt for the rude owner Nancy. At first she was very sweet to make A sale, I got charged different fees to make changes, the final payment was due a month and a half before the actual event and when I asked for a little courtesy she was very rude and unprofessional! The week and a half before the event I was threatened to release my date because she NEEDED THE MONEY when I was already charged a late fee mind you. The Tuesday before I went In to choose my décor options with her employee because she never shows up to even meet with you, he had no idea what he was doing and hardly spoke English. I explained how I wanted everything, nothing was written down and of course the day of the event (which was my baby shower) tables were arranged in a different order then the way I wanted for my small event. Nothing was ready on time for my 12pm brunch when they had 2 hrs before event to set up. When guest were walking in they were still blowing up balloons for my cake table, beverages on the bar in bags and ice on the floor. I was so emotional and upset I cried that My guest had to help so I can leave to get dressed! I was told by Nancy they were set back because they had to rearrange tables for me. Bull, because I informed them on how I wanted it in the beginning of that week. Speakers do not work, air condition is very weak, they provide 2 tables for food with no table covers. I was rudely told that wasnt originally included. At The End Of The Day, as a venue owner you should be professional and extend to the host of the party (8 1/2) months pregnant some courtesy, Instead of sharing her personal life and tell me that her business feeds a family of 5 and an elderly women. Its like she isnt compassionate about her business or the guest that rent the space. Shes in it for the money not the love of wanting to please and make her clients happy. After they ran late they had the nerve to rush us out right on time! HER 2 EMPLOYEES WERE so NERVOUS IF THEY DID ANYTHING EXTRA BECAUSE THEY WERE BEING WATCHED ON CAMERA AND WOULD BE FIRED!!! BIG TURN OFF AT THIS DOLAJ EVENT SPACE. EVENT WAS BEAUTIFUL THANKS TO MY GUEST THAT HELPED ORGANIZE EVERYTHING WHICH DECORATIONS WERE INCLUDED IN THE FEE. GOOD LUCK IF YOU TRY THIS PLACE OUT. Piece of advice, you should love what you do, so its like you arent working a day in your life! And youll be So much more successful that way as well.
If I could give zero Stars I would. This event place is so unprofessional its not even funny. Nancy has no respect for veterans at all turn down a US Army vet from the door because supposedly the place was overcrowded and was not. This event was a baby shower threaten to call the cops have people turned away that came from Jersey, Staten Island in the cold.the hostess claim I pushed her but there is video on Instagram on their Instagram clearly shows there is no such Act.so if you like to waste your money have people turned away this is the place for you . Nancys will provide those services no extra charge need it. And trust me she is one ghetto ghetto person to deal with
As a event venue which seems to have been around for a bit. Please take notes and apply the learnings for future events at your location. As the location itself is great looking but it cannot makeup for the troubles it has cause my friends and family. Based on the feedback you provide when reviews are not favorable. You have a pattern of using derogatory description of the people attending these events. You have failed in your job as a event coordinator/ Party venue. Never should you overshadow the purpose of the actual celebration such as you did for my cousins baby shower. Instead of sitting their replying to all these comments. Apply the learnings to future events to avoid these unfortunate mishaps.
PLEASE READ BEFORE CONSIDERING TO CONTRACT ANY OF THE DOLAJ VENUES FOR YOUR SPECIAL EVENTS !!!This place is a JOKE. The claiming owner Nancy pwho’s totally unfit to run a business and who is ABHORRENT AND A THIEF should not be allowed to have business in this state.Nancy claims to be a “upfront” person and so on, but reality she’s a person who hides behind a phone. She has all sorts of people running her business who don’t have no hospitality etiquette and who will provide you with erroneous information. This is just the beginning !!! When you contact Nancy she appears to be very lay back and pleasant but once you start questioning information that is literally not on her manipulated contract she will come at you with a disgusting attitude. This unmannerly lady runs her business from Florida, which complicates things because you can’t speak to her face to face. Sadly, there is no one with authority to speak to in person, everything is done through a text or call or even a email which I come to find very sketchy and disrespectful since you’re spending a decent amount of money. All she does is messages you regarding the colors of the event and food of choice; if selected and images of what you want the venue to look like.Her social media sells you FALSE ADVERTISEMENT. Your event won’t look anything like the ones she places on her social media pages. Trust me !!! It won’t look nothing like you wanted. Obviously, I didn’t research DOLAJ Venues properly (VERY BAD REVIEWS) before making a smart decision. I was totally brainwashed by her pictures and videos that she had sent. I truly regret spending my hard working money towards this place and that’s just the beginning of the storm !!! Be prepared to have recycled/used flowers and decorations from previous events that are thrown into the garbage and then taken out to be placed in your centerpieces. That issue was brought to my attention by her own employees. All of it’s services are disappointing. Catering is AWFUL. Y’all better of eating Canned food. Cakes was disappointing, dry and small. Restrooms were dirty and smelly somewhat like public restrooms.Nancy definitely edits her contracts at her own convenience to steal money from clients. I’m really not sure, why a place like this is still running. I truly hope consumers affairs and IRS looks into it.All DOLAJ Venues should be considered SCAMS.So Please avoid this place and don’t be scammed. To close this review, be AWARE that Nancy exposes clients identifications information online by uploading images of clients IDs onto social media when a client writes a negative review of her venue services. At this point, it is up to your discretion to do service with individuals like this were your information is exposed to the world. Images will be provide. I don’t recommend this place at ALL!! Specially to deal with a INCOMPETENT person like Nancy. I’m sure there is other professional venues that would appreciate doing business with you and were you’ll be valued and treat with dignity & respect.
Warning, please do not come and waste your money here, because all they will do is ruin your party. My aunt and uncle had their wedding here this past July. The party did not reach our expectations due to many reasons. First of all, they rent the space, along with decorations, and food, which were all bad. My aunt was told it was going to be all gold, and they ended up doing it all silver. The decorations were very simple, with very few little flowers. For the food, we had some guests ask for a little more food, and the staff declined to this request and asked them to come back. At the end of the party there was sooo much food left over, there was honestly no reason to think they wouldve been short of food. Worst of all was that there was no dj for as promised, at least for the 1st for 4 hours. When he did arrive he did not even have the appropriate music for a Mexican party. My dad had to try and Dj the event himself. My aunt and uncle could have at least gotten some money back due to this. The whole reason for getting the whole package was to not stress for the party, which ended up a total waste. They will just ruin the party.
PLEASE READ BEFORE THESE PEOPLE ARE SCAMMERS! They don’t care about you or your event, they just aim for the highest price and avoid telling you all the imperfection, like their broken sound system and lack of air conditioning! They run their so called business with such arrogance and disrespect to the people when in reality they need them more than they think. I would not be surprised if these people plant broken furniture in their venue and blame the customer because these are the type of people they are. All they specialize in is cussing people out while they hide behind a phone. STAY AWAY
The owner is very rude and she is also a time waster. I told her that I will be at the place to view it at 5:30 pm and she has me standing outside with some lame excuse about someone calling out as if that is my problem. As a business owner, you need to be more responsible than that, PERIODT. She then has the nerve to be saying that I have an attitude when she was the one having a attitude because I was annoyed at her unprofessionalism. I wish I can give this place zero stars cause 1 star is too much, smh!!
Worst place ever!! DONT BOOK THIS PLACE ONLY IF YOU LIKE TO GET TREATED LIKE TRASH AND IF YOU WANT TO GET ROBBED. Sound system was trash blowned distorted, the dj brought in his own speakers 2hrs into the party! Because I’m guessing they didn’t check everything before the event like a good spot suppose too and it seems like other reviews prior to the even said the same thing about the speakers at the same astoria location and done nothing about it WHAT A SCAM!!! The no experience manager didn’t care also stop letting guest in cause she said there was at max capacity with there was clearly seating available people leaving early denied a poor elderly women inside and a infant left them in the cold. Also threw out guests that came after the “max capacity” claim and said one of the guest pushed her and guess what she was lying because we retrieved video footage from the security cameras clearly so no one was pushed!! she threaten to shut down the party and call the cops if they didn’t leave ! Horrible management obliviously she doesn’t know how to count either I don’t blame her I blame the owner for terrible judgement and telling the lady what to do in this business costumer service is first especially dealing with kids and respected family personnel!
If I can give Dolaj Space Event 0 stars I would. Nancy is the most Corrupt, Ungraceful, Rude, Disrespectful, Unethical, Unworthy, Dishonorable, UNPROFESSIONAL(You guys get the idea now) person my family has to ever deal with. She is the cause of Tiffany’s biggest stress during her pregnancy and instead of making the baby shower something beautiful to remember as the welcoming of her baby, Nancy just made bad memories for Tiffany, her family and her friends.She just keeps harassing Tiffany calling her and texting her because we are making reviews about our honest experince which is our right.Dont you understand Tiffany IS PREGNANT this is affecting her and her baby health.But like Nancy says on her comments only GOD knows what really happens, but the results show what is what. We found out she had the “decorations” 12 days before the party was made, that’s how you know how “busy” this place is. Good luck in your life because I don’t think all the luck in the world will help your business stay afloat for too long.
This place is a total joke, save your money and you time !! The so called self made entrepreneur (who is hosting a seminar on how to run a business LOL) put me through hell when I tried to book a space- as a new bride who is trying to plan a bridal shower . This was the last thing I had expected. I responded to an advertisement she posted and requested additional information and was met with hostility and vulgarity . You would think someone who has just started a business would do their best to try to attain new clients. She walked out mid convention on my disabled father who was struggling to even stand as she cursed him out and since I was pressed for time I tried to look past it and get the venue since it was convenient BUT that was a mistake , I agreed to the price and the date even though for a space that doesnt have a fridge or even speakers would not be ideal for anyone . I decide to bite the bullet and find alternative solutions . Her husband was sarcastic and rude the entire time I spoke to him but I continued to be polite and try to just move forward since I needed to lock this date. They requested a picture of an ID and email address which I sent , yet I received no response. I decided to continue to search elsewhere . I was able to meet with the owner of the new space , iron out the details and book the space same day! I reached out to Nancy & Danny to tell them to disregard my booking even though they didnt even respond since that is the professional thing to do but had explained that I would be leaving a review to reflect their terrible customer service. I received a call a few minutes later from Nancy who processed to curse me out for even suggestion that he was unprofessional . I will be filing a claim with the federal trade commission and will be making sure to warn anyone I know about this venue. I have no doubt in my mind that this place will be shut down within the next year or so if it even makes it that long.
BEWARE !!!! STAY AWAY !!!I am not sure how this place has any stars. For a company who has been in business for only a year , you would think their customer service would be the best to try to gain new clients. I had the WORST CUSTOMER SERVICE EXPERIENCE IN MY ENTIRE LIFE. They falsely advertise their business and try to scam you . Asking questions about the space and confirming details should not be an issue when you are in the service business. Clients have the right to ask and even negotiate because that is how business work. I should have looked at the yelp reviews prior to booking or even reaching out but I was in a rush and needed to make a decision . I would pay triple the price if I was met with DECENT customer service instead I was cussed out on the phone , mocked and hung up on . I agreed to terms and even sent an ID to hold my place (as requested) yet I was met with disrespect and vulgarity . I am still in shock with how poorly I was treated and will be sure to file claim with the federal trade commission and will even be filing a police report for harassment since she continues to call me from different numbers .
This place is a complete SCAM! do not waste your time booking, what you read in these reviews is exactly what you will get, a very poorly mannered individual that will scam you out of your money. Who argues with clients on google reviews? lol NANCY of course ! SHE IS A TERRIBLE BUSINESS OWNER! She told me my review can kick rocks !, so here is my review KICKIN ROCKS :)
For my part, I did not recommend this place. I was there for 5 days on a friends daughters 15th birthday and the owner took the air out of them and that is the last straw. We had to put up with the heat and now my sister and I came out infected with covd due to the heat that was taking
First I want to start by saying:PLEASE, I REPEAT, PLEASE GET AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!“Mrs” Nancy is the most insane person I have ever met in my life & I hope she will be the last! We wanted to give my sister Tiffany a baby shower, we thought that renting a place was a good idea, what we didnt know was that we were going to make the worst decision of our lives. After giving a deposit to rent the place we decided it was better to pay $500 for the decorations & $125 to clean the place up after the event, since we didnt want to stress ourselves or my pregnant sister because its bad for the baby. When my mom and my other sister called Nancy about the decorations, she said that “Tiffany hadnt said anything about the decorations or the colors that she wanted”, so we told her that we were going to take care of that, we told her that it was a Winter Wonderland with pink, silver & white color, we send you photos of ideas of what we wanted. She said she wasnt going to be able to do everything so we told her to do the best she could. It seemed strange to me when she asked us to bring her cotton because “she was going to make a decoration that she had never done before”, since we were paying $500 and that was more than enough for her to buy cotton. I called her on Tuesday (the party was on Friday) to tell her that we had the cotton that when I was going to make it possible to take it, she started yelling at me and literally wouldnt let me talk for more than 10 mins so my mom picked up the phone to talk to Shed see if she would calm down but Nancy got all demonic & started treating my mom like she was a piece of trash. My mom was calm, trying to reason with her, telling her to respect us that we were her clients, that we deserved respect as we were giving it to her, but when she saw that my mom was not paying attention to her attitude, she kept her calm and etiquette. she got more furious and closed the phone to my mom. To have the last straw of calling my PREGNANT SISTER AND YELLING AT HER & TREAT HER BADLY that even made her cry, saying that we were the ones who disrespected her when it was completely the other way around. We went on Wednesday to see the decoration, he just put some curtains, the two big cillas some white & silver tablecloths, some plates (that not even one can eat in them) literally looked like we were going to have a meeting for a wake, there was not a just a hint of pink. But since Nancy is a lunatic psychopath, we decided not to talk to her anymore because she could do worse at the party. We had to spend extra money for decoration that we had to do ourselves & if we slept 10 hours in 3 days Im exaggerating. My sisters boyfriend called crazy to tell her that his brother wanted to be the bartender because we wanted the tips for the baby, there is my God, the Devil possessed her & demanded that we had to give 18% to her. Unfortunately that was not all. Since we didnt have much time to decorate, we paid an extra hour. The whole time she was looking at the cameras and then calling Tiffany to complain about everything, she didnt let her have fun in the little time we had. The children started to blow up balloons since the party was ending & as we paid for the cleaning we left it on the floor but this lady is mentally disturbed so she called my PREGNANT SISTER yelling at her that if we didnt pick up the things from the floor she was going to charge us extra Because thats what the “contract” said. I called her to tell her that nowhere in the contract did it say that, that she please explain to me where it said that, and she ended up saying that I was disgusting. The only reason we picked up the stuff was because we didnt want this schizophrenic thief to take any more money from us. The event didnt start late We were late because we were doing the decorations we paid YOU for & YOU DIDNT.Tiffany is my Husbands sister but we all love each other and we have a very close family
Angie Martinez is not Tiffanys sister or my daughter, but we treat each other because we love each other that way, we are a very close family. But instead of worrying about the relationship we have, worry about yourself and your business. Treat people well, respect them and educate yourself so that you have a better life. Blessings.
Total reviews rating 3.2
92 Reviews for DOLAJ EVENT SPACE 2023:
Review №1
2022-07-27If I can give no stars I won’t. This place is by far the worse place to rent. DO NOT RENT THIS PLACE GO SOMEWHERE ELSE. My friend had her daughter’s sweet 15 here. Owner was rude and had a small child with her all over the place. Watching everything my friends and her family did. Owner was under dress and so was her daughter small child under 6 years old walking around in pajamas and flip-flops. So unprofessional. Owner had a young guy helping her, but he was helping himself to all the beers at the party I could not believe it. So much money spend there and the owner refuse to put the AC knowing it was a huge party and it was extremely hot on Saturday 7/23/22. I felt so bad for my friend and her guest as we all had to be hot as the owner didn’t even bring fans in to help with the heat. It was horrible and I strongly do not recommend this place.
Review №2
2022-08-02We went to our friends daughter’s 15th birthday and the owner turn off the AC it was extremely hot. The owner didn’t care on top of that when the party was over she came to our table mad picking the stuff and chairs.Terrible space and zero manners. Do yourself a favor and do not rent this space
Review №3
2022-07-28It was a terrible event, knowing that it was our first event in a hall like these, they were unprofessional, the person in charge of the hall was poorly dressed, not fit to serve people, the other guy who was helping was late, and apart Of that there was a minor, daughter of the person in charge of the hall, who was at the party all night. there was no air conditioning, people were suffocating in there, the person in charge said that was the maximum it could do, when it was not because some guests managed to see that the air was at 80, so this place for events is terrible, starting with the unprofessionalism of the owners.
Review №4
2022-07-29I dont recommend this place at all.!This place was awful, there was not AC in the entire time we were there, The owner was nasty,just excused that it broke that day, she was disrespectful with us at the time to leave, she push us out, Her name is Nancy , Shame to this owner! who dont know how to run a business.
Review №5
2021-11-15DO NOT RENT THIS SPACE!!! I inquired about this space and the lady was extremely rude and nasty not to mention hung up the phone on me. being that youre in such a competitive business you would think customer service means something, but clearly it does not!!! spend your money elswhere !the other reviews must be fake, because there is no way you can have a great experience with the nasty attitude she gives off.
Review №6
2020-08-05I attended a wedding venue this weekend at the Brooklyn location. The venue itself is not bad, but it was almost 90 degrees that day and NO Air Conditioning in the place which is unacceptable. I see this is reoccurring complaint from other reviews I have read. Its a disservice to the folks booking this place. To have your guest leave in droves because the hall that you rented to share your joyous moment has no AC is despicable. I felt like i was minutes away from having a heat stroke in this hall smdh. Most of the guest were outside of this venue because it felt cooler outside than inside this venue. It was shameful to have to hear the Bride apologize because the place was too hot which should have not been her responsibility. No one should have their wedding day destroyed due to AC issues. I want to take this time to say to the owner SHAME ON YOU for not addressing this issues 10 complaints ago. I was advised that once the event was over the AC magically started working. That sounds shady as hell! Going Forward it should be the owners responsibility to make sure that who ever he/she has running their establishment makes sure there are no AC issues prior to any event at this location. Ownership owes this Couple an Apology and some money back. Period.
Review №7
2019-07-20From the time we met Nancy in November till yesterday the day of our party was nothing but great service and very professional. It was our first event as we explained to her and she took very well care of us. We had got the party package and it was very reasonable. Any questions I had she was always there to answer. She even checked on me to see if everything was okay when I wouldn’t ask anything in a while. The contract was very straight forward. We understood it and made sure to follow every rule. We told her the colors and theme and she just went to work and we let her. She is so patient, humble and very understanding. Flew all the way from another state just to decorate my party herself. The venue is beautiful. The decor was over the top amazingly beautiful, everything was on point. We even had a beautiful limo which was part of the package. Photo booth, drinks, great staff, and photographer. The sweet 16 party was beautiful and everyone enjoyed themselves. This is kind of long but I just had to explain how amazing everything was for our first event that’s thanks to Nancy. Any event in the future I will definitely come to Nancy.
Review №8
2019-03-14Had my Daughters First Birthday party here and all I can say is Nancy was amazing from beginning to end. Her contract is pretty straight forward and in my humbleOpinion if you follow there is no issues as the other comments I’ve read here. We knew our guest count, time to get out and followed and had no issues. I would recommend this venue to everyone and will come back
Review №9
2019-01-28DOLAJ EVENT SPACE IS THE WORST VENUE EVER!!!! My sister had her baby shower there and honestly we wish we hadn’t. The owner Nancy is the most disrespectful, distasteful, ungracious, ignorant, and obnoxious person my family and I have ever had to deal with. We wanted a winter wonderland theme baby shower and Nancy made us believe that she can bring that vision to life. She caused us nothing but stress instead of keeping her word on making my sisters baby shower everything she wanted. My mother payed for her to decorate the venue and she makes you believe that she can do all these extravagant decoration when really all you’re paying for is linens, runners, chairs, curtains, and a table that says BABY. Then later says it’s in your contract but when speaking to you on the phone makes it seem like she can provide more at no extra cost then the $500 you already pay for. The venues Instagram is very deceiving and you don’t get what you pay for. We asked for the color white,pink,and silver and there was literally nothing of pink. She became very rude and disrespectful whenever we called her to discuss decorations. She got really nasty and would yell at us over the phone. My mother called to ask a question and she yelled at my mother for 10 minutes straight and barely let my mother get a word in and called her a bunch of names and just abruptly hung up. The entire time my mother kept her cool because we were afraid that she would be petty and take the space from us literally two days before the event. Then she text my sister calling my mother disrespectful and saying that she will not be discussing anything further with my mother when my mother was the one paying for the event and my sister is pregnant so she shouldn’t even be stressed about planning the event. It got to the point where my sister was so uncomfortable that she didn’t feel like she can discuss anything with the lady so her boyfriend stepped in and she yelled at him too. It doesn’t even end there. After all that the venue was “decorated” on Tuesday and the event was Friday she only allowed us to go Wednesday to see the space and didn’t let us come until 2 hours before the event started to actually decorate since the place was completely bare and had nothing we asked for. As someone doing business it should’ve been her job to contact us and let us know that the venue was ready and if we wanted to come to see and add more we could’ve but she didn’t we had to call and get that information ourselves. Also she would lie and say one thing to me or mom and then claim she never said that to my sister and vice versa.That caused so much problem for us and we were running around frantic and didn’t finish decorating until 11 the day of the event when guest were already there and the event was from 8pm-1pm. We had to tell my sister to come late because we wanted everything to be done before she got there to surprise her. Due to that my sister felt bad and was so disappointed that she paid 250 for an extra hour to allow people an extra hour to dance since we didn’t start serving food until 12 due to all the delays. Throughout the event Nancy was watching from the camera and calling my sister to complain about every little thing. When we were packing up to leave she calls my sister to tell her that we needed to clean up the balloons at the party when my mother payed for her staff to clean up the event when we were first planning everything. When my brothers girlfriend who was helping plan the event called to address the fact that we payed for her staff to clean up and asked where in the contract it said that we needed to clean up balloons she caught an attitude and called my brothers girlfriend disgusting. No one was ever disrespectful with Nancy and she was consistently belligerent to our family. That is no way to conduct yourself if you are a business owner. I’ve never felt so disrespected and so uncomfortable until dealing with Nancy. This is my first time writing any review about anything but this experience was just terrible and I hope I can save anyone from this experience.
Review №10
2018-07-23I am very displeased with the service that was provided at this place. My cousin recently had her baby shower here and I took part in aiding her in this disorderly fashion event to a certain to extent. The people who were serving the food were being extremely rude and obnoxious to the point that our guest were dissatisfied with the host and the baby shower as a whole. We also got an uncivil remark from the Manager Nancy who stated that she is worried about the welfare of the children because they were being exposed to harmful subustance. on that note Nancy, You do not hire a security guard who cannot do his job properly, and notify you but not us about one of our guest who you claim is smoking in your facility. On top of that you tell your people to shut the party down too soon and impolitely start moving decoration to kick us out. That was the ultimate disrespect and unprofessional thing you did. I also want you to know that after the party was over, our guestgave us a complaint about feeling very sick with food poisoning and upset stomach including the kids you stated were running around while people were smoking. My guest and I have all been effected by the unsanitary food you gave us and the left overs you probably saved for our special occasion. I am very upset and sad that you have made my cousin event to a vexation. You ruined her Baby shower and made her feel embarrassed. I hope that no one go through this experience you have put my family through. I am not the type to wish no evil on nobody but have a nice day and I hope that you can evolve as a better person because the way how you look and act is not something that fit your ill mannerism.