In-store pick-up
Yes
Dollar General in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
SNAP/EBT
Yes
Phone: +1 716-936-7731
Site: https://stores.dollargeneral.com...
Site: https://stores.dollargeneral.com...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Dollar General in other cities:
Comments (199)
This is typically a decent store to get stuff in a hurry if you dont have the time to go to a larger retailer. Theres usually a pretty friendly staff available to help you if your unable to find what you need, and the checkout counter is manned quickly, and efficiently.
This location is always slow. I only go here because its in my neighborhood. And the manager is so unprofessional. The line was so long, she shouted sorry about the long line people she didnt sound very sorry, more like she hated her job. Was in there for 23mins to buy a pack of batteries. They only had 1 cashier
The employees seem a lot more pleasant these days, but the stocking carts make it hard to get around n shop.
One cash register opened when people are standing in line, workers outside smoking while store is dirty,and in shambles. Always stock in the middle of the ilse so customers cant get to what they want to buy.However the cashier tonight was very pleasant and worked hard to get everyone checked out.
Store is a mess and always long lines and not enough help. I dont put to many places down ..but ..I have already said i wouldnt go in there again and after today ..i really wont go back in there.
Hello DG Team,I Visited your location at 2137 Seneca St, Buffalo, NY 14210 on February, 2016 at about 6:20pm and was absolutely appalled at my experience. I have had bad experiences at this particular store in the past but tonights took the cake. Stopping in just to grab a few items on my way home from work immediately walking in the line was wrapped around the store and half way along the back wall. I grabbed the items i needed and took my spot in line. The line was building behind me as the entire store is awaiting the 1 cashier scanning away while a woman who appeared to be a manager was asking customers in line to step aside as she was stocking the deodorant on the shelfs along the side wall. What happened next was the straw that broke the camels back. A woman standing in line just behind me asked if there was anyone else who cold help the drowning cashier the woman stocking who at this point seemed to be the one in charge at the time responded in a sarcastic toneShe is the only one we have and the other one is on break and register 1 is broken, this is what they give us so this is what you getand went back to to stocking the woman who seemed offended as the woman just brushed it off like it was nothing (with 10-12 other customers in line) she customer then stated thatyou would think with this amount of people waiting the manager would hop in and helpThe seemed to be manager took her box and disappeared in to the back while the cashier was obviously overworked and under supported. At this point i added my items to the growing pile of F this place pile and took my business elsewhere. Is this your way of supporting your stores and providing customer service? I dont understand how you expect to thrive in this or any location with this level of service? This is not the first instance at this location but by far the most disgusting retail performance I have ever witnessed where even your managers wont own responsibility. That was the last time I visit this location and I hope something is done to rep-remand this poor service.
Great I got my black mambas energy drinks are the bets better than a Red Bull only have them at Dollar General
Fine place to shop, Very busy and sometimes its a little bit messy as trying to keep up with the busy store. Good customer service. Nice ppl 👌
I love this place get in you get out I dont pay any attention to the stuff in the aisles but thats to be expected
Store is always cluttered with boxes and carts full of boxes maybe they should stock overnights so when I come in to buy stuff I can actually buy it n not have to leave and go down the street to family dollar
Staff is very friendly and helpful. Store is clean and easy to maneuver around. Only downfall was no ice... but sometimes that cant be helped.
Dont really have what Im looking for usually compensate and get setting along the same lines also the seasonal products are taken off shelfs too quickly.
Im giveing this one a bit of a lower rateing becouse they always always always have stuff in the isles and its vary vary hard to get a cart down each one, the assistance are usually frendly and helpfull and theres a lot of stuff so its a good store just that one thing drives me insane Everytime I go there.
I like the store itself. Obviously newer and therefore cleaner and more appealing. But the blonde haired manager always has an attitude and seems flustered and too busy to even be bothered. Shes sarcastic and rude and huffy puffy. A few other workers there seem pretty snobby too. Now that I think about it, its usually just the women that hold a title there that have the attitude. Reg cashiers are usually nice
Bad, messy. The worst dg pass bye this one.Update 2/28/18.Seems store is a little messy.nit bad though. New manager is definitely on borrowed time though, my review today was as I sat and watched her try and do multiple things could focus on one to complete cant believe they cant fix this problem of poor management. Well oh well dont shop there now but quick stop for 2 items is ok. But my money better spent at Dollar tree and tops
This place is a dive. Decent selection and lots of floor space, but, hostile employees and, just, bad morale. It isnt so much the neighborhood thats bringing down the store as stores like this one that bring down the neighborhood.I actually complained to corporate, more than once, about this location but ... politics, you know.....
A little bit of my soul dies everyone I walk into a dollar store. I dont know if its the cheap horror film lighting or the crappy music, but I can feel my life force slipping away while I wander the isles looking for the paper towels. If you need tissues or pens there is no other reason to be in there.
Was a great place to shop with with friendly staff and excellent service with good prices as well and their prices arnt that bad either
Place is dirty,garbage always around entrance. Employees are rude. Management screams at employees in front of customers. They never open a register when the line gets long. Have seen over 20 people before in a line that stretched to the back of the store.
I love Dollar General! Of course, like everywhere else, you have to know your prices. Always helpful staff, although I have often had to wait in long lines due to 1 register open.
It was ok. Wish the aisles wasnt so small. People are nice there
This place is a mess daily, products stocked in lanes in front of products...manager is rude & nasty to customers as well as employees, Hope the Manger has no customer skills,she should be retrained!
Terrific. Hard workers and they actually worked vs the other DG stores. Great job ladies. Give them girls a raise.
If you see more then one car in the parking lot and youre in a hurry , DONT GO HERE !!!! you will be stuck for ever with the slow employees cashing you out!!!
Great prices and 95% of the stuff that IVE bought is decent quality. Staff is friendly and helpful
Quick cashing out and nice employees. Employees were Very helpful helping me find items I needed.
Very professional. They always do their best to keep up the store.
Its a dollar store. It is actually pretty clean for being a dollar store, but never enough staff at the registers. A 5 minute trip ends up taking 20.
Love the store, prices are great, store is clean, staff is helpful, im in there 3 to 4 times per week. They have everything, even clothes, its like a mini walmart with bettet prices!!
Very hard working employees and very knowledgable of their store.
I absolutely love dollar general great prices its clean its walking distance its the best
The store is super crowded. Hard to get down the aisles with a cart. The clerk was pleasant however
Apparently they choose there own time to close. I went in by 9pm doesnt close until 10pm. Unbelievable
Very badly managed store. In the city and kinda dirty, but nice staff
The service was great they were very helpful told me right where everything wants the even lifted stuff off the shell for me
Store is well kept, employees are decent. They do pretty good deals.
It was okay and seem like I was being watch and I feel like I will not go there again, because I dont steal .
Friendly staff however, store cramped and cluttered sometimes. Needs open a second register when theres a long line of more than 5 people.
I got to witness an employee help out a disabled man it was very cool
Great workers. Great store. E z in and out
Clean, good customer service needs more associates though always a long line!!
This is one of my favorite stores you find bargain deals and friendly people
Has a great variety but the store is always a mess cant get down isles
Great customer service and the girls are always super nice and helpful
They always have what I need... Love the staff, always friend. Never have v had a bad experience.
The dollar general on 20A is one of the nicest ,cleanest ,well stocked dollar general I have shopped at
To many shelf stockers not enough cashiers super long lines poor customer service even from the manager
Because you cant go wrong at the dollar store its quick and convienant and has everything u could possibly need
I like Dollar general they have everything you need no matter what it is
Very close by, when I go just before closing, there are no lines to wait in. During the day time thats usually the case.
Prices always wrong. Manager ignored me when I came to her then wouldnt honor the prices of products that were marked wrong..
Shelfs are stocked..but many items not available..floors are absolutely disgusting..employees are nice
Slow service. Small store but good variety and selection!
Actually clean and nice workers (unlike some other locations)
Friendly and quick usually unless they are training. Always clean.
My favorite dollar general. Always love going here, everyone is friendly, professional and helpful.
They have some of the most ignorant, unprofessional staff and management I have ever seen in my life.
A little slow service..but great store has almost everything..
The workers was very friendly helpful and well mannered
Rudest employees i have ever met in my life
Great store easy to find things.
I love the Dollar you can literally buy everything there I get carried away you go in there literally for one thing and walk out with a cart full before you no it
Easy to find items your looking for and the staff were helpful
Great prices 🤗 helpful service ,shown difference in product ,(liquor) and prices
Like the selection and prices, store itself is always cluttered and dirty.
Service is slow, and the store is always dirty with boxes and product laying around all day everyday.
Well, this is a Dollar General. There are cheep products and a lack luster staff. This store was a bit messy but had what we were looking for.
This place is good for quick trips picking up what you need around the house for cleaning Im some Over priced snacks.
Had exactly what I was looking for. Great place to pick up house hold products
Store is cleaner than most dollar stores, customer service is adequate, reasonable prices and selection.
The aisles are super packed and only one person can fit at a time, and the staff was complaining and failed to allow customers to get by while they stocked the shelves
They have great merchandise and prices but theyre always understaffed for when you check-out.
Cheap like walmart for most things, but not all. Overall, good place to shop.
Grate serves Good parking quick in and out cle as n store
You can get great deals but always disorganized!!
Only a couple of things that I can find a Dollar General I cannot find anywhere else Autumn fortunately not all of the time Dollar Generals carry this product
Nothing was really organized and the cashier was very rude
Service was friendly but it looked like everything was just thrown on the shelves, the store was a mess
Love the prices and the fact that they have a freezer section
Its kind of dark and scummy. The staff is ever changing and often very rude. Boxes block aisles. Just scummy.
Customer service is amazing. Makes sure their customers are happy.
Once in a while I find a good cleaner. Lysol, n 409 .
They need more workers .the inventories are on carts and people are taking it from the carts
The store was close to my house, but the staff usually has an attitude. Especially about kids being in there.
Really angry workers. Dont ever ask them where they keep their red bull you will get a nasty answer
Went here to buy milk the other day and it was expired already
Love shopping here. Great service. Friendly staff.
Lots of Halloween clearance items good customer service
The cashier was very rude. And there was a couple arguing and using fowl language in the store
Good store. Very neat and clean.
The people who work there are friendly and they have just about anything you may need
More expensive than Walmart but conveniently located in the neighbourhood. No organic food
They are very nice especially the short Hispanic lady.
This store seems like its always in casious
Its always busy and most of the staff is very helpful
I like it because its in walking for me and I like the deal they have you can find real good ones there
The one by caz park always helps me out if I need anything. They are great
Great place to shop . Friendly employees
Cashiers always so friendly and helpful.
Store is always in some sort of disarray. They need more employees.
A little more than a buck for better than $ store prices
The people who work there are not nice, they dont Know how to treat the customers.😠😠
Digital coupons here I come. The money I save.. And the employees are very professional
One of the better dollar Generals clean and organized unlike other ones.
Large selection of name brand items at a lower price
Good prices especially for cleaning supplies
Love this place
Lady with pink hair wanted me to go to another register line after I waited in line for her and was next.
It has everything you need for a good price
Dollar tree sells things for a dollar... This place $4 or $6
Really unsanitary, people outside digging through the trash, used deodorant and much more.
Very convenient low prices close to home.
Great place to start looking for your odds and ends .
This place has basically every thing I would need but for a low price$
Friendly employees and great store.
It had what i went in for, my gnomes. Also, brought my co workers in to but some.
Great place better pricing !
Better than the one on mckinley thats for sure
Good prices on every day items.
Doesnt always have some of the items they have coupons for.
So much fun who knew that you have so much fun playing the game so great
Depends on what time or what day you come here some time super busy other times not so much
Had everything I was looking for,very friendly staff.
Need more stockers and never have two registers open when needed.
ALWAYS a good place to go to get a bit more bargain for your buck.
No toilet paper and not very clean
Perfect place for those on the way out needs
Dirty and messy. Employees are rude and unhelpful.
I love shopping here very convenient
So ladies that work in there can be rude sometimes
Its a dollar general..youve seen one youve seen them all.
There is always a large supply of different things that any household could use.
Long lines. Disgruntled customers over coupons
Clean. I like the way its organized
Good prices friendly staff
Good stuff but their service is terrible.
I like that store go all the time
Always you fine something nice.
Clean. Friendly staff. They have everything a normal Dollar General has.
This is a go to store for household items at a decent price
Great prices on everyday products
Not clean. Friendly staff
Good clean place friendly people
Slot of Toiletries on clearance.And lotions and hair supplies
Just hard to find stuff sometimes because it gets pretty messy
Great prices, lots of stuff
Always a pleasure shopping at this location
You wont find what youre looking for cheaper somewhere else
It has some of what you need,nothing changes.
Clean....nice ppl and cheap
They have just about anything u need
Staff friendly. Large variety of products.
I need a job, please help me!
Oober doober spooker. Love it
Its okay but several times line to long
Everything you could want, inexpensive.
Generally find something I buy, lol
Employees are very nice
Cheap prices great stuff
Many products i use are hear
Great product and prices
Needs to hire me to clean and organize
Very pleasant cashier
Please get more cashiers ...
Great products and services.
The cashier was very friendly.
Bare shelves. Rude manager.
Love the sales and customer service
My kind of store. Cheap LOL
It. has. everything you need
Got what I needed helpful support
Great priced items
Most everything is in stock
Cool people ready to help
Great customer service
Dollar General is an affordable store
Its an okay store
U cant go wrong in this place
Fast service and nice
Good store.
Friendly service very disorganized
Good place for nice things
Great value in and out
Clean, staff helpful
More stuff than others
Needs better stuff
Messy disheveled always
Great little store
Good cleaning stuff
Total reviews rating 3.9
199 Reviews for Dollar General 2023:
Review №1
2021-04-14The workers are out smoking so much they should clean there parking lot. It is full of trash.
Review №2
2021-01-31They did so wonderful with my son who is 13 months old. We will be returning. He loved the staff an the atmosphere. And for it not being my hair not really know how to do his they were great with me.
Review №3
2021-11-27Employee was extremely rude, ripped a misplaced product out of my hand, as well as the same 1 in the wrong place & yelled at me like it was my fault! I do not deserve to be treated that way. Will never visit this location againGreat that they remodeled the store, nice to see produce. Prices are finally marked correctly, however, there are way too many trucks to unload in the store. I had to move 3 carts only to find out the coffee creamer was out of stock! Absolutely IMPOSSIBLE to shop in this store.
Review №4
2021-01-15The store is always very well stocked, even during the pandemic. Ive been able to comfortably get what I need without having to go anywhere else. The employees have always been pleasant and helpful, as well as the manager.
Review №5
2020-08-09The store itself was fine, patrons are not encouraged to wear a face covering. During my 5 minute visit most of my time was spent waiting in line, it was there where Id seen 3 people without protective equipment.
Review №6
2019-12-26The people that work here are great but it is so understaffed. This store is always busy and the cashiers are always nice but most of the time you wait in line forever cause there will be a line of 10 people and 1 cashier. I dont have this problem with any other location. Manager needs to hire more help
Review №7
2020-02-12The staff is always helpful and friendly. They do there best to keep everything well stocked even though it is a rather busy store. It’s clean inside and the prices and variety of products is good.
Review №8
2019-07-03Never stocked with drink sales and coolers are often bare. Some employees have Terrible customer service skills and attitudes galore. Store is dirty Lott the time and in disarray.....they also advertise that they are able to do western union when in fact they are not
Review №9
2021-01-15Always cluttered! Cant get down the aisles because of merchandise & dollies blocking the path. Never enough workers which causes this build up & causes the lines to constantly be long.
Review №10
2019-06-06I love the store but I feel the Isles are two small. The people were friendly and helpful. And at this location the parking is great. Big roomy. Look like most customer walk. The store was a little messy.