Dollar Tree in Brooklyn
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Brooklyn, Kings County, New York, US
Site: https://www.dollartree.com/locat...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
Dollar Tree in other cities:
This place is a hell hole. For many years its looked like a 3rd world country. Boxes all over the place of products, dirty, expired food. Always a wait at the check out line because theres only one cashier working. Stay away not unless you want to feel dirty or need a bottle of water. The parking lot looks like chop shop thanks to Danken Auto Parts who clearly doesnt care about the shoppers and the other business is trying to make it.
I understand that it’s a dollar store but this one is the worst one I’ve ever seen. Everything so disorganized and messy. It’s really hard to get through between piles of things and impossible to find what you need.By the store’s look you can tell how they “care” about their customers.
This dollar tree is pretty nice. I can usually find something nice for cheap. I usually come here for little things like cheap low grit sand paper, low quality whetstone, etc. You get the idea. Nothing fancy but bare bone minimum that accomplishes my needs. The only problem with this place is that sometimes certain things are out of stock, and the items needs to be organized better. But then again there is only one staff and this is a dollar store so you cant really complain.
Wow, this is the BEST Dollar Tree in the NYC area! I went to six different dollar trees leading up to Thanksgiving seeking out a few particular items they had. What I encountered wasn’t ideal, dirty stores, carts filled with boxes blocking aisles, a few stores I couldn’t even get down HALF the aisles. Shattered products, shelves a disaster etc.it was frustrating. I got up Saturday for one last try, traveling 30 minutes out to this Park Slope location that came up on Google maps, but not in Google for some reason. It was pristine, clean, neat and tidy shelves, fully stocked and no aisles blocked. Even better, I asked the staff for help locating an item, they knew exactly what I was talking about, where it was and were incredibly friendly. I was so impressed, I sought out the manager to thank him and let him know how much I loved the store and even he was a total delight. I was on a mission today but I’ll be heading back to throw as much business as I can to support this store. It may be a $1 store but it felt like a high end shopping experience.
{What else can be said about this store other than EVERYTHING is a dollar?}.Well that was then...The price per item now (February 2022) is $1.25...Still a good deal though. The Hamilton Avenue store was crowded & there seemed to be alot of items out of stock. I guess the high prices everywhere are drawing bigger crowds at DT.
This is a bit run down but its well-stocked and always seems to have the things I cant find elsewhere, like Crayola bath paint most recently. The store could use some repairs and definitely needs more shopping carts, but the workers are nice with the parking lot making up for the appearance.
To be honest I have to give this location 1star. I went there one day and there werent any green baskets or shopping carts to be found. I had to wait 10 minutes for a cart. The cashier told me its because people come and steal them when they take the items back to their cars. The homeless use the carts for their belongings. The store is hit and miss with no stock help.
I use to like this dollar tree. For the past few months. It has gone down hill. There is not enough shopping carts or baskets. They claim the customers are stealing them. That is no excuse. I see people shopping with both hands full. Customers using laundry basket to fill there items. It is so sad. The cashiers are nice young people. But the place is not well taken care. And thats the managers job. The refrigerators are always leaking water. There are always puddles on the floor with no signs around it to be careful. Someone slips and falls. Big lawsuit. Messy. Sometimes stock not always. I see people stealing. They fill there backpacks with stuff. Nobody is watching this why they come to steal. It sadness me to know that the dollar tree close to home is the worst of all the dollar trees I have seen and I have seen plenty.
Full disclosure! I am a dollar tree junkie..cant beat the prices and selections at this way underated establishment. If you you dont walk out of any of their stores with anything...you are doing something wrong! this particular branch is the best i have come across in all the nyc so far. Huge inventory and always stocked. That said If your a complainer who gets caught up in customer service or employees character go waste money at an overpriced organic mega mart! This isnt the place for you!
Great prices on home products and even things like cookies and orange juice but needs more organization. Seems like they are doing better at not blocking all the aisles with their incoming shipments like last year. Lines are short which is always a positive. Usually go there around Tuesdays or wed because they r better stocked and organized and not as busy as weekend.
Dollar Tree is a good place because they have decent products at affordable price. Every week you can find different products. Every time I go there I see families getting food and home supplies. Families with tie budgets, and Dollar Tree helps these family to get what they need. They do not have fancy products or gourmet products, but many , including food, that a regular family need. I get there frozen fruits for my smoothies, instead of Soda, sometimes ice cream, tilapia fillets, some frozen vegetables, soap, toilet paperr, etc. They have books and school supplies. No all that you see there worth a dollar, some product you can find them in other stores a lower price, but if you are a clever buyer, you get the best of the store.
I love shopping at my neighborhood Dollar Tree more than ever now! In its earlier years, the store was in complete chaos. Now, it appears to be stocked immediately, boxes are not blocking the aisles causing hazards for old and young alike. Even though some shoppers do not always show necessary concern for their store, the employees waste no time returning items to thir rightful place. I am so appreciative of the new managements efforts.Thank you.
I came here recently and I dont think Ill be returning. I shop here off and on and notice theres always new employees and nothing much changes as far as customer service goes. It makes you wonder how do some of these people get hired with the attitudes they have. Correct me if im wrong but i thought Customers keep stores in business ,Unless its the employees now doing all the shopping so how they treat customers doesnt matter. Also unpack the ubolts instead of leaving them in aisles parked any where and any which way.
Im a regular shopper at this store. The store has made a hugh change its more organized , stocked with healthier foods hugh snacks a variety of them. The sales associates are pleasant and very helpful. Thank you for being on the front line while we are dealing wuth this virus for the past 10 months. Thank you
This store is horrible. I love dollar tree the products are great but not this location. There are always boxes and dollys blocking the shelves. This store needs better organization perhaps the manager needs some help. I use a wheelchair and can never get anything I need. And forget about finding a birthday card or gift bag you need to have super powers to scale the wall of box!
What a turnaround! This place was a mess and the aisles were constantly blocked by carts & boxes making them impossible to walk through and shop. The complaints must have worked because they cleaned up their act. I visited this Dollar Tree today and the aisles were clear! No boxes in the way, no carts, it was great. Everything was cleaned and organized. When I went to checkout, there was only one cashier and a line of about 6 people. The manager saw this and he had his cashier call for backup. Before we all knew it, two more cashiers came over and assisted in checking everyone out. I’m very impressed by the change!
Update... Had a very good experience. Shelves were clean, well organized and no lines.Horrible...15 people on line with one cashier. No one seemed to care about working there and the customers were fighting with each other. Shelves were a mess and four people gave up and walked out before I did. Will buy online and save my sanity, not worth saving a few bucks to deal with this.
I visited the store today on September 25, 2020 at around 7:50pm with my fiancé’s brother to purchase birthday items to surprise my fiancé with balloons when he got home from work. At around 8:00-8:15pm we proceeded to checkout and kindly asked the cashier if we could purchase balloons she answered rudely and said “we don’t have helium.” As she was scanning my items I told my fiancé’s brother to stay by the register while I checked the stores balloon tanks that were right next to the register. The first tank read at 2,000 psi while the other tank read at 850 psi. I went back to the cashier and informed the cashier that I looked at the balloon tanks and one is full. Another employee who was at the register behind us then cut me off and with attitude said “ if she said we don’t got helium we don’t got it and we’re not going to do balloons right now.” I then questioned her and asked why not if both tanks had air in them. She then yelled back again and said “I said we’re not doing balloons now.” After that I asked for a manager and the same employee said that she was the manager. I asked her for her name 3 times as she did not have a name tag and she refused to give me her name. I proceeded to record her and when she saw me recording her she told me to stop f*** recording and she went to go snatch my phone out my hand. I told her not to touch me or my phone. She then yanked my debit card out of the machine and told me to get the f*** out and yanked the bagged items out of my fiancé’s brothers hands. I continued to ask for her name so that I could get in contact with the corporate to file a complaint and she took off her mask and continued to tell me to get the f*** out along with the cashier that was ringing us up. Our cashier even made sure to cancel our scanned items and stop the transaction process. She then proceeded to tell other customers that I was causing trouble because my card got declined however she yanked my card out the machine all because I asked for balloons and when she refused I asked for her name as she claimed to be the manager. I felt harassed and threatened at this point that I called the cops. As I was leaving the store another employee mentioned to call for someone named “Angel” and the person never came out. I pulled out my phone again to record the supposed managers behavior and the same employee that claimed to be the manager picked up a store item and went to go throw it at me. Luckily my fiancé’s brother covered my face and pushed me towards another direction. We ended up leaving and waiting for the cops in our car but they never came and the store closed at 9pm. Me and my coworkers use to love shopping here to buy pantry items for our station but they have different people working her now and they are so rude and disrespectful! Never again will I be coming here!
Store shelfs were empty. This Saturday and last Saturday. Couldnt find anything I was looking for. I like the store but they need better organization skills, a better team leader to get the products out of the boxes onto the shelves, so the customers can find what they want and purchase it. So please help us out all we want to do its fine what we need. Thank you hopefully this would help you and I can get some results.
Horrible service. They deserve zero stars. Today, 26DEC19 @ 1:25 p.m., the manager and Edward, the cashier, were complaining about me buying too many glasses because they had to wrap it one by one. When I said that I would never complain to a customer for buying too much stuff, the manager said with an atitude Do you want me to wrap them or not? Then, he used a bad word twice in front of my elderly mom. Customers dont deserve to come to a store to receive this type of customer service. They obviously dont like their jobs or maybe they just dont like to help hispanic people.
I visited this location today. A lot of boxes were on carts and in process of being unpacked and shelves stocked. I wasn’t able to find everything or access what i wanted because of the loads of boxes. I bought what i could spending $40. I am happy with what i was able to buy. Not too many people while i was there. There’s a bathroom and a parking lot and Autozone is next door.
Service was good staff is very helpful prices are good on a lot of items there are some really good deals there and yes there is also a lot of junk in there thats not worth the money overall I gave you the five star rating because its good and it can be a nice shopping experience when the place isnt crowded.
Great prices! Variety of Products including food items at a bargain! They have a big selection of Hallmark cards 2 for &1 which is awesome for beautiful cards! The reason I gave 3 stars is bcus the store is always such a mess! Empty shelves yet there are boxes of shipment all over the store. It seems they do not hire enough people I been there a couple times and never see more than 4 employees. I hope whomever owns that store or runs this Dollar Tree store reads my review and gets more staff to get the store looking neat! Other than that its worth the 20min drive there.
The manager she is rude, the workers are nicer and more helpful. Asked an employee for the restroom, he was very nice told me to go the manager and ask for the key. Manager rudely says its out of order. Had to go next door to autozone in order to pee. Mind you I was shopping at dollar tree. Some people should just not be managers. I would be mad working under this manager she need to resign and let someone else take her place. Obviously she is not happy working there. Customer and people skills is definite not her strength!
This is my favorite Dollar Tree! Its a busy store but kept neat & tidy and the staff here is really nice. I stock up on pumpkin seeds, and candy to take to the movies. Yes, Im cheap like that. They have a great selection of holiday decorations and housewares. I also like to buy 2 for $1 greeting cards.. why pay more? I definitely recommend!
Usually a little messy and dirty. Was great when it first changed from deals to dollar tree,. Then complacency set in and the store is a mess again. Never enough cashiers. Occasionally, I catch one of the cashiers who is pleasant and courteous, a refreshing change of pace.
12/12/18 around 11am stopped by to get a few Christmas items. And the shelves were pretty empty. But besides that the store is a mess. Boxes everywhere, shelves were either empty or sloppy. One staff member was roaming around the store and directing customers to other staff for help.
Some of the Staff here are friendly and helpful. They can get busy at times but more often than not, its a convenient location with hassle free parking. When ever I need supplies or Im working on my car, Ill stop by AutoZone which is next door so Ill find myself perusing Dollar tree for some goodies.
The dollar tree on third Avenue in gowanus Brooklyn is absolutely horrible. Everytime I go there, no boxes are unpacked, its filthy, and there is always 1 cashier and the line snakes through the length of the store. I only go there for garbage bags, I wouldnt dare to buy any food and anywsy you cant get to any products because boxes are stacked up in the aisles so you cant get to anything.after not going there for 6 months I see nothing has changed. Never going back!
Dirty, mismanaged, rude employees. I never saw dirty place to buy food, drinks and other items more than this anywhere. Dollar tree is one of my favorite business but I feel very sad to see that workers are not doing anything to manage and clean place including management.Dollar tree business will go more down if they will not catchup these issues on there branches. I am attaching few photos to deep review, which might help dollar tree management to see clearly the situation of the branch. Most of the time you visit to this branch you will see same situation. I hope someone will recover this business for at least personal hygiene.Please like my review, If you Agree 👍
This store is a SAFETY HAZARD for CUTOMERS and thier CHILDREN! Not only is the store a big mess, but when you walk in the store there are boxes and boxes of shipments piled up in every section of the store making it hard to walk around or even look for what you want. I took pictures but it’s not given me the option to post them. To the owner of this store I ask, are you waiting for and accident to happen and get a lawsuit so that you can start paying more attention to what’s going on in your stores?
Garbage place. It was my first time here and will be my last time. embaressed the poor lady. Then it was my turn, my son was crying he wanted his toys so i asked the guy politely if he can charge me for the toys first... looked at me started to nod his head, as if i said anything wrong. Then later took the recepit and forcefully put it in my hand. Disgusting place and people. Never coming back.
Messiest dollar tree ive ever seen. The boxes fell almost falling on my husband. And when i told the only person out in the open she seemed not to care. I thought she was alone working, but to my surprise other employees were just hanging out in the back doing nothing.
I visit this store frecuently ( store at Hamilton 3rd Ave) everybody are nice except one manager she was rude, unrespectful, she was yelling at me in front of my 7 years old son. I thought she was afroa merican but she is hispanic. She was taking to me in english then in spanish ( she is tall, man hair cut and blonde ) . Everything started when I put the stick to separe my things from the person in front of me. Everybody use it even when we go to the supermarket.! She took it very agressive and she said give me that!!! I know what Im doing and I know where you are. !! But with attitude. I was like what happen with this crazy nasty woman. ? I asked for a manager and she was the manager!!🤤😲 How this stores have those kind of people as a manager why that low class woman? I dont understand. I was calmed because of my son and Im not that kind of people that yelling and use innapropiate vocabulaIy. I never went back to that store I.dont want to see her still working there. All the employees are nice and polite but not that crazy woman. She needs help to handle her acttitudes.( Want to say that I dont have any problem with black people, white or yellow. Talk to me with respect and I will do the same.
I love to go to your Store particular Gowuanas fue to parking but lately i have twice gone to shop but due to the ailes being block with merchandice i am mobility impair i can shop in your Store because of my mobility And cant walk with my Walke. Please free the ailes so i can shop .
This place on Hamilton ave in Brooklyn is a disaster a mess nasty.A lot of people I know stopped going there..Its a accident waiting to happen Merchandise boxes all over the place In boxes..You cant get Through the aisles because of all the stock lefted in way in all of the aisles I have even seen the frozen food left out for hours getting spoiled and put back in freezer to sell..This place is getting worse by the days..They really need to fix this problem or close it down before someone get really Hurt 👎👎smh
Store needs new managements and a better training on customer service disgusting, i was there today not only to wait outside for 1 hour but the fact the cashier or manager was making announcement to the customers to hurry up every 2 minutes yelling on the loud speaker telling the customers to hurry up rude and unprofessional if you need to make an announcement learn how to speak , you call this customer service, Dollar Tree should be a shame.
Total reviews rating 3.9
199 Reviews for Dollar Tree 2023:
Review №1
2022-04-16The entire store looked like a tornado went through it. Aisles were blocked filled with boxes. Management should be ashamed nothing was in order what a disappointment. This is the closest one to me and it’s a bus ride away. Really hoping I caught them on a bad day. I’ll try it one more time and if it’s the same I’ll travel further to find one. Is this really how to represent Brooklyn. Sure wish I had taken pictures next time I definitely will.
Review №2
2018-09-12I love this store love going there but to be honest is always Messi store is empty.every time a visit the store there cars full of new stuff in boxes. People have to get the stuff from the boxes.They really need to organized ASAP this has been like this for years.And yes still love the dollar tree 😉The staff are very nice.
Review №3
2022-02-03If I review every single Dollar Tree Ive visited in my lifetime it will take a while! This one is another place we stopped by to get supplies for our Hotel. The yellow cab ride was fun! We found everything we needed at the time! Keep up the good work & may our struggles make us better human beings. One love to all 🙆♀️😙🗽🌃🚉
Review №4
2021-10-17The store was pretty nice and have a good variety of items. The only problem i had was with the paper bags as someone who travels through train let me tell you its not easy to carry paper handles bags, one out of 4 bags ripped as soon as i walked out the store doors i tried walking 5 blocks to the train but stuff kept falling out the bags so i decided to just take an uber home so i put the bags on the floor. When my uber arrived i tried to pick up all three bags and a whole bag of items ended up on the side walk while the uber was waiting for me. So i went to place the other two bags in the uber then went back to pick up all the thing. Lucky for me the uber driver offered me a plastic bag after he saw all my things fallen. All in all it was a fine experience in the store but they need to do better with the bags. Love that they have my favorite soda which i dont find in many places
Review №5
2018-12-2712/20 omg does it mean they are closing. It looks like a rampage in the store. Shame. Unfortunate for customers. Nothing to buy. Plates are broken. I have new pics. 12/10/18 the store wasnt full. Only 1 register open. It almost seems as if the store may be closing. U cant shop for Xmas. NOTHING is put on shelves. Took new pics. Dishes are broken on shelf. No workers unpacking. Boxes with items are piled unpacked. Check expiration date on edible items.It is Nov. 19 2018 & I thank God no 1 has been hurt in this store, either by the stacks of boxes piled up or by arguing with the terrible staff. I needed aluminum paper & I went (even though I hate it). Wow can better business bureau hasnt closed it down. How the news hasnt gone there. Look at the new pics Im posting how awful for consumers to go shop. No matter the bad reviews no improvement. Why bother to alert or post a review if nothing gets done. Its disgusting. This is in Deblasios neighborhood & councilman Ortiz. Shame, shame.August 31 2018, its disgusting to see that nothing has improved at this store. Its worse unfortunately. I see 1 of the workers got a job next door in the auto store. Smart. People smoke pot in the store, addicts use the bathroom & they steal in great abundance since no 1 watches or cares. Children shouldnt go in for safety reasons.This store (Hamilton and 3rd ave, bklyn) is very messy, items are always out of date (see date on sausage roll) boxes r unpacked and in the isles, shelves are empty, only 1 cashier open, no carts, staff is not helpful, rude, slow, always some 1 new (and they stay in store until 12am to do nothing), manager is never in, this is week after week after week, it was BETTER when it was deals. 👎👎😝 I just came from here 2/26/18 again, omg its worse. Why isnt anyone doing anything. Liquid soap spilled on the floor, isles are empty, unopened boxes piled up. I hope they close it & put in a new store, new management.3/19 only 1 register open, the line was so long people left. Aisles blocked by boxed merchandise, items on the floor, shelves empty. Pls replace the store & staff.5/28 I went again today & ok took photos to share to show you that the conditions in the store have worsen. Someone (God 4bid) is going to get hurt from boxes falling over. I even witnessed a new employee complaining out loud as he worked & he addressed the little kids rudely. The 1st parent had words wit him & the 2nd father told him off (almost fought) & the people in the store agreed with dad even me. Not once did a manager show face. The worker then went to the bathroom & didnt come out. I waited to take a pic. If I go back with my grand baby & the worker says anything I will call my hubby my son in law & we will break windows & tear up the store & shut him up. He doesnt know how to speak to people thats why they almost hit him. This store needs to shut down. We need a new business, new management.6/16 Im posting a new photo of boxes piled in rows blocking the emergency exit. Now the new employee I mentioned is still telling at kids. I know hes looking for trouble. My grandson heard him, looked at him & was scared. If God forbid something falls over on some 1 it will be very bad. Only 1 register opened. The worker call the manager for help cause her line was BIG & we all hear her say NO! Close this store. 10/10/18 accompanied an elderly neighbor (because I dont want to shop here) I had to tell her a few times to be careful & the black employee man who likes to be heard when he speaks also told customers watch the boxes they will fall over they still have piles of boxes about 12 baggage carts full of boxes in every isle. If they fall who will be responsible for an injury. They have more people working now so whaTs the excuse? I didnt take pics cause its not making a difference.
Review №6
2021-12-21Its basically hit and miss with most items. Yes, the price is now $1.25 now but it was going to happen sooner or later. They have new baskets and shopping carts to keep people from stealing them and the manager is really nice and helpful there. You get what you pay for. Just try to go early in the day.
Review №7
2022-05-21This is dollar tree is very good place to visit, plus they have their own parking lot for those with cars. The staff is pleasant and helpful and the lines move quickly. I didnt see paper towels , toilet paper or regular napkins here.
Review №8
2021-12-05Disgustingly disorganized and dirty looking. The shelves in half the store are empty while the inventory its in the floor in boxes or thrown around in heaps on the lower shelves. You cant even tell with they do have because it looks like they are missing everything or they couldnt have been bothered to unbox and restock. Not to mention i only see 2 store employees who are stuck behind the register the whole time with a huge line that doesnt get any shorter. How poorly managed is this store?! You dont hire enough employees to work the store.
Review №9
2022-05-02The time that I went this morning was a good time. Hardly no people shopping and the shelves were all stocked
Review №10
2018-11-07This store is in need of new management. The aisles are dangerously cluttered regularly and nothings on the shelves.