In-store pick-up
Yes
Dollar Tree in Rome
Categories
Location on the map
Rome, Oneida County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 315-371-9007
Site: https://www.dollartree.com/locat...
Site: https://www.dollartree.com/locat...
Opening hours
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:9AM–10PM
- Sunday:9AM–8PM
Dollar Tree in other cities:
Comments (84)
This location is slowly going downhill. The people working there are rude and not very helpful. The store is dirty and barely kept up. And the customers that were in the store when I was there were less than desirable. Will not be stopping at this location again anytime soon.
If you have an underlining condition or you are at high risk for Covid19, avoid this Dollar Tree location. I’ve heard the staff on multiple occasions tell customers they don’t need to wear a mask in the store. The employees were NOT wearing any masks as well. I being at high risk and my pregnant wife will not be shopping at this location. We’ll make the drive to the Black River DT where they enforce the state policies.
Went in the staff was pleasant helped answer my questions rang me up very pleasant girl at the register they kept with social distancing guide lines marks on the floor at registers etc. Over all great experience
Let me start by saying how much I love Dollar Tree. My review of this location is in comparison to the 2 other locations in my area that I frequently shop at. This particular store, which is so conveniently located for me as it is literally within walking distance of my house, is beyond sub par. They dont keep the store well stocked and are often out of many items. What they do have in stock looks messy and disorganized on the shelves, and the items are always filthy. Lastly, the selection is MUCH better at the other locations where they carry many items the Erie Blvd. store never gets.My one compliment is that they are very good when it comes to returns. In my experience, as long as you have your receipt, they will take anything back and let you exchange it for anything else they sell...assuming they have it in stock!
I do like getting cleaning supplies here. And gift bags wrapping paper etc. The sales people are very friendly and courteous but the store is not the cleanest and shelves are not neat at times.
Great store with great price point. How can you go wrong for $1. Surprised at all the new crafting supplies they are stocking.👍
Its one of the better dollar stores where everything is a dollar,they have high quality stuff for the price and a good selection of goods..they also have friendly employees and the atmosphere is down to earth
Over packed, very dirty, boxes in walkways, management rude, swears, an talks badly about other employees to customers. Will never go there again
This is the most disorganized and dirtiest store. boxes of items piled up in the aisles empty boxes on the shelves. Rude customers and cashiers. store has a vile smell that you notice as soon as you walk in.
Very cluttered not really clean. Carpet has stains all over the place other dollar stores are much better
Place is filthy, stuff all over the floors and the carpet is disgusting, needs shampooing or replaced. The employees are rude and their is never enough check outs open. Always long and slow lines.
Always such pleasant employees.
The cashiers are amazing because they do put up with a lot of unique people you can say,
Been trying to put an application in there online for some reason it wont go through I go to the store in Rome on Erie boulevard they told me oh you dont want to work here Im getting ready to quit myself
This store is always dirty and never have there shelfs stocked
I went to get a couple of things today I was in and out no extra shopping for hours so all was good no long lines at least not for me
This is the one that somebody drove through the front window, 6/2018. Its covered with wood but otherwise store looks the same. Usual stuff, staff nice.
Always just a great selection of any kind of item you pretty much want
Very friendly and helpful employees. Store could be cleaner.
Has been cleaner and better stocked lately and customer service has greatly improved
Snacks taste good, but for some reason everytime i get the white cheddar popcorn bags its SUPER stale
They dont have they dont have oral thermometers to take a temperature,and they dont carry oral liquid Tylenol or liquid cold medicine for children
Well organized. Love their supplies.
Crowded store, 2 cashiers, boxes and trash on the floor everywhere. The place was dirty and sloppy and poorly kept.
Dollar tree by tops is terrible dirty and very limited inventory
What would I do with out the Dollar tree its one of my favorite 😂 places to shop
Everythings $1.00 - convenient for things like paper, storage containers without spending a fortune.
The Dollar. Tree had almost every thing I wanted the visit was good 😊
Very dirty... Items and merchandise all over the floors in several aisles
Really cheap nothing is over 1.25. You shoupd go there its loke Wal-Mart I love it
One cashier ringing out customers 3 cashiers talking to each other not helping . Come on people customer service even at the dollar store
I like Dollar tree but this one needs some serious cleaning. The place is very dirty.
They had all the Halloween items I needed. Ty
New fall items freezer section mostly bare
Waited in long line to make purchases. Only one register open. Walked out wasnt worth the long wait
Air conditioners not working. Warm in store.
Good selection and friendly service.
Dirty place. Stuff all over the floor. Open pkgs of food and the staff just walks by. Sad
Kind of a messy place. One register open and its conveyor belt is broken.
Unorganized, dirty,workers are rude,and dress like homeless people,
Great can get many of my needs very inexpensive
They always have what I am looking for.
No helium ! Really ! None in Rome, needed 50 balloons today !!
Rude employees and the store is always unorganized and disgusting.
It is always out of what I need and always a mess that it is gross to shop at.
I had a great time searching for items.
We found what we were looking for. So that was a good thing.
The store reeked of perfume and everything was dirty!
Good place to get cheap soda and something to snack on
Store was very disorganized and dirty today
Good place to find a little bit of everything
Clean, organized. Polite workers.
I could get what I need but it was very dirty which isnt good
Love it, they now have Ice
Friendly place to be overall. In and out relatively quick.
Really nice store great bargains
Messy, unorganized, and no one at the register for 15 minutes
Good choice snacks is worth it
It was berry dirty and unorganized. Terrible
1$ cat litter
Fast service very friendly
Every item for $1, amazing
Very nice people and quiet place
Dirty they had no bags
Clean even on holiday weekend
So cheap
I didnt go there
Friendly service
Awsome
Good service
Very cluttered
Its alright
Great products
Good place
Total reviews rating 3.6
84 Reviews for Dollar Tree 2023:
Review №1
2022-05-29The young gentleman that cashed me out was phenomenal the other gentleman that was there was very polite The female that was working she sneezed in her hand and then started touching things when I said that she should wash her hands or hand sanitizen before touching things because of covid she started getting a smart attitude and our attitude and said Im leaving anyway so it doesnt matter Im like it does matter you can get in trouble for it and you can get the store written up regardless regardless of how you feel about it its still an issue and then she goes ooh hoo who cares Im leaving anyways so it doesnt matter.....Its a good thing shes leaving because of the fact this fact that the Dollar Tree has normally really good employees and they dont need a bad Apple who doesnt care if theyre spreading germs around or not.....Then she was arguing with the gentleman behind the register and he said no I dont wanna do it because I dont wanna get in trouble she goes it doesnt matter if I get in trouble Im leaving next week anyways....he did the right thing and said no Im not I care about my job.....all employees should be like him.....
Review №2
2021-11-11Worst Dollar tree ever.. Never stocked with any of the merchandise that all the other dollar tree stores have, its dirty with garbage all over the floors. Stock is knocked over and on floors, blocking access, Obviously the management has zero idea what there doing and this location should be addressed by the regional management, there making the corporation look terrible.. Drive up to the black River store instead, they are run properly..
Review №3
2022-06-02They have the damp rid in yeah we use a lot of them
Review №4
2018-12-06Deplorable. See photo. The whole place looked like a bomb went off. The manager was rude. Across town is a better bet than this place
Review №5
2021-07-26Was very impressed with sales people. All were helpful and very polite. You dont receive that kind of customer service these days! Would highly recommend visiting this location.
Review №6
2021-08-12Friendly and very helpful sales associates! Nice selection of usual and hard to find items. Very clean and well stocked!!
Review №7
2018-12-04The store was very messy, but thats because they need someone dedicated for the job of keeping the store clean and organized looking. When you have to be at the register because of a steady stream of customers,theres not much time to clean the store. It really doesnt matter anyway because the products in the store are good.
Review №8
2021-10-10I was not impressed with the cleansiness of the store and front of store. Really needs attention. And more help up front!
Review №9
2021-07-07The sales personi had was very helpful to mei didn,t know what to buy for my bird. She took her time with me. I really appreciate that.vickielazaroff.
Review №10
2020-06-30I was at the dollar tree on Sunday around 11am and I couldnt believe it but all the employees there were wearing their masks only over their mouths with their noses sticking out. I was very upset to see this and wonder how this store refuses to wear their masks properly in order to protect us customers and totally getting away with it!!!! If I become sick from my day out and the 10 minutes I spent in this store. Im suing dollar tree for allowing their employees to carelessly infect shoppers like myself. Dollar tree has always been one of my favorite stores and I am disgusted that I have been home for months worried about the virus making me ill from all my medical issues and then try to go shopping for a change and actually leave the house to have to be confronted with COULD CARE LESS EMPLOYEES OF DOLLAR TREE. Wth is wrong with their policy and why are they putting people in harms way. Now I will not be shopping there anymore until the corona virus is gone. Thanks but no thanks Dollar tree!!