In-store shopping
Yes
Dollar Tree in White Plains
Categories
Location on the map
White Plains, Westchester County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 914-323-2009
Site: https://www.dollartree.com/locat...
Site: https://www.dollartree.com/locat...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
Dollar Tree in other cities:
Comments (199)
Lines are always too long because they refuse to hire more than one cashier. The city of white plains should look into thisThe store has been doing extremely well since it was opened and it is disgusting that paying customers always have to wait in long lines to be cashed out while our parking meters are expiring.
This store is a hot mess. Boxes all over the place, usually 1 cashier who is slower than a snail. Shelves are never stocked.
Nice place and lots of options to buy within budget.. perfect place for kids
Very crowded, but the line moved quickly and despite the crowds staff were professional and politeStore shelves practically empty with boxes waiting to be put on shelves. One criticism why werent the cold soda refrigerators not working. Really could have used a nice cold Pepsi, Coke or even a Grape soda. Of all the Dollar Stores in a 25 mile radius, this is the one to visit if you dont want to spend your life on line. KUDOS!!
Store was clean and organized. But the shelves were mainly empty. Wish the shelves had more product on it but glad the aisle were not filled with boxes that needed to be unloaded for restocking.Even though there was only one cashier line moved pretty quickly until someone wanted balloons.My only criticism is the music. More appropriate music should have been or none at all.Street parking only
Long file and there was only a cashier. Few products
The reason the dollar tree looks like this is because they don’t hire enough workers. If two people are on the register there no one on the floor actually working. Most of the people working on the floor spend more time on their phones then working. They need to pay more and hire serious minded people and they do better
Disheveled, a little dirty, it seems to be a social hangout for teens (who stank) and wasnt really stocked on the basics. There are 2 other Dollar Trees in the general area, never again will I come here.
If I could give less stars I would! I ordered items to the store almost a month ago. Ive been to the this store SEVERAL times to try to pick up my order (totally defeating the convenience of having to make several trips. The first time they said they didnt have my order I tried to hunt for the items in the very messy store. After a few minutes of digging through misplaced items, I gave up and decided to try back another time. The manager was so annoyed when he saw me that he walked away and suddenly I had to wait for someone to become available to help me. The third time, I tried calling the store before stopping by but the line was engaged for about half an hour. When I finally got through the associate who was suppose to be helping me started talking to another employee and walked away from the phone. 10 minutes later.... Ive finally hung up the phone and leaving this review. Dollar Tree, if your customer service is going to be impossible to reach can you please make sure you have the items readily available for sale in store? The service in this store is the absolute worst. Go else where if you can.
This place is a dump. Shelves are half empty, merchandise and boxes strewn everywhere. Unfriendly, unhelpful employees. There is only ever one employee on checkout, so huge line that moves slower than molasses. And I didnt even find what I wanted.Walked up 1 block to another dollar store and found what I wanted (for 70 cents)! I was in and out in 2 minutes!
Its Dollar Tree.If you dont know what that means? Its a dollar store in the most literal sense: Everything is a dollar, sometimes less. Unlike most dollar stores, you can get a lot of decent stuff here, like cleaning supplies, and food.You cant trust all the food you get from here, make sure you check every package for damage (which is frequent), or out of code merchandise (also sadly frequent).This location doesnt seem to be stocked efficiently, but it usually has what Im looking for, and you can pick up some decent deals in general.
I personally love the dollar 🌲 store chain but this store for the passed 4 months has been empty. They have no food goods and only have the bare minimal. They need to either close the store or get their paperwork in order to be able to serve as a dollar 🌲 store.
This Dollar Store was great during grand opening. Its in a prime location downtown WP. Many nice items, variety of merchandise. Unfortunately lately the store is going downhill. There is only one girl at register and all the shelves are empty. Merchandise is there but its huge mess, boxes on pallets. I suggest you hire more people to work and give this great store a chance. It has great potential but give employees the tools to do their job. Unwise this store will be closed my Christmas. I hope to see positive changes soon.
The store is a little messy and they need more people at the registers but other than that the employees are really nice and helpful. Yesterday someone tried to steal something from the store and the sales associate Paul handle it in a really professional way. He didnt let that incident affect him and continued to help me. Great Job done Paul!!
Such a messy store!!! (Pre covid)- Boxes piled everywhere- Messy shelves with items just thrown on it OR shelves are empty- Broken items (bins, picture frames, etc)- Half eaten food in wrappersI actually feel bad and start organizing parts sometimes because it’s disgusting. Such a mess. Sometimes I’ll drive all the way to Pomona/West Haverstraw just to go to a decent dollar tree.
Great selection however only one staff person on the register at a time for over 20 customers very slow
The store looks way cleaner, neat, and nicer than the last time I was there. the only thing is that the store doesnt have food in the freezer. not even cookies, not even drinks....the store has been saying that the will bring the food soon, and its been more than 6 months and still waiting.....
To be honest this store probably doesn’t belong here. Has a lot of products all thrown around. The ladies kept yelling at each other. Overall products for a dollar but there are better dollar stores than this
Dollar tree is a real dollar store, lots of items, nicely organized, and dont ask them is it really only a dollar, lol it all is just a dollar. Love this store
The employees are kind but overwhelmed with the amount of work they need to do!! They all look exhausted including the management team. Something needs to be done about this. Upper management needs to assess this and hire more people. I know that every store has a monthly/yearly budget they must adhere to but this is uncalled for!!
MESSY, MESSY, MESSY. Ive been to many different dollar stores...this one is by far the worst. I walked in and walked right out...plus there was a huge line. The owner needs to care about the cleanliness and presentation of the store. I know its a dollar store but most people come to these stores to spend a whole lot more. What a shame. Going back to the Yonkers dollar stores.
Let me just first say I love the Dollar Tree. I just dont care to much for this Dollar Tree location. When you first walk in the store it smells of mice and on mutiple occasion I have seen evidence of mice, there are mice dropping everywhere through out the store. TOTALLY DISGUSTING. The worker for the most part are very unprofessional and argue right in front of the customer in the office which is located in the front of the store and you can hear everything. It is so sad because I truly do love the Dollar Tree.
They need to have more cashiers so the people thats going online you have to block the way cuz the line will move faster
Dollar Tree, stop of pack to the consumer into your store, do as are making many stores in White Plains. They should enter by group of 5 or 10, buy and go out and start the cycle again. STOP SPREAD TO COV-19. Most people that go to your store has a negligent behavior so do not put in jeopardy to one that care oneself as me and others. So the advice is simple: keep distance to your clients (not only in the cashier line) wear a mask (even other stores someone stops in the door and give a little sanitizer in the hand, before to buy)
I was actually excited to see a new location in white plains, NY since I had to travel to their other locations like mount Vernon and new Rochelle. Either way great service awesome selections and a big plus for sturdy dog bowls and small bins for storage. It was the best kept secret but not anymore lol
Ive been to other locations and find them to be clean, stocked and overall a great shopping experience but not this location. This one is the complete opposite. Products on the floor all over the store, long lines, and dirty. Overall it looks like management just doesnt care.
I went to this store yesterday. This store is a big disaster. I went there about two hours before they were closing for the evening. Items all over the place and the store was very disorganized; this store should be ashamed of the way that it looks. I will never be returning here again.
I went their to buy general stationary items such as charts or maps etc but there were none. Place is really messy. Go to Dollar store in Galleria its much better and well equipped with almost everything
A good price for decent products. Do not expect amazing quality, this is not The Westchester. The quality is pretty good and last some time, it depends on what you buy. The food is the best deal in my opinion.
Absolutely awful. The store is a mess, with merchandise being disorganized and on the floor. Store staff is often rude and does not care about the customers. To make matters worse, the store is usually understaffed, leading to long lines. Its a disgrace that this place forced the local dollar store across the street to move.
Has potential. Shelves need to be stocked often. Usually theres maybe one cashier with a line of people stretching back to the frozen cooler. If you dont mind the wait go for it.
Everything is a buck. Good if you need party supplies or balloons. Just expect the line to take a few minutes, they never seem to have enough cashiers.
Everythings a dollar cant beat that. Theres a freezer section as well. For all the teachers out there holiday/seasonal things get put out early and goes fast.
Such a nice store, the employees are usually very helpful and friendly. People may say its messy but thats die to the lack of consideration from customers.
There is not enough staff to service customers. During lunch hours between 12 and 2pm there is always one cashier. The Manager will open another register but he is a very NASTY person!!! I have walked out of that store many times because I spend the majority of my lunch hour on line.
Dollar Tree socks because you got people that work there has two registers open and they got one line all the way back to the freezers they dont know what the hell theyre doing thats why Ill never go there again
Great selection. Friendly staff. The only issue is that there was only register open, so it took a long time to check out.
Don’t bother going here. The shelves are always empty. Can’t get anyone to help you. Waste of time!
Aside from the endless line when theres not a qualified cashier they seem to go through quite a few it is a good store to have some time alone and just take your time and get a things anything you want for a dollar I would exclude food items but where can you get balloons for birthdays helium and cards and wrapping paper tape for a dollar so for the merchandise at 2 worth it and the price I gave it three stars
The price and the quality are good, but the store need some clean up. it is very duty and is not organize appropriate, I think it needs a new management.
I love this place so much because EVERYTHING cost just $1. I also like this place because it has many nice crafts to but and toys and nail polish and it cost 1 dollar.
Shelves were almost bare, with 5 or 6 fully loaded carts in the front of the store with boxes to be put on the shelves, nobody stocking shelves.
The place is very organized just a little understaffed, but the staff that do work there are very kind and helpful.
Very unorganized, plenty of empty shelves, it looked horrible! Couldn’t purchase much of anything. Maybe it was just a bad no restocking of shelf day.
A wonderful store but ALWAYS long lines and barely any cashiers.
I always love shopping in dollar tree you cant go wrong with the prices.... in the supermarket the same exact thing for more money dollar tree is my go to store .. 5 star all the time .
This is a good Dollar Tree. Wide isles and organized. Large selection of seasonal items always available.
Most of the shelves were empty, and the shelves that had some products were in a pile mixed with different items. The store is too small e messy.
The girl is awesome!! Shes súper fast and attentive. She definitely deserves a raise salary wise.
Yes, its a wonderful outlet to the world...Very good prices and the product are of up to par...
The place to save. They just need to train their employees to have little better attitude. Other than that they are great.
This store pretty much has a good selection just you have to get whatever you need when the new shipment comes in
A very good dollar shop. Shelves were not as stocked as usually still many good buys.
Lines at the check out may be long but overall a great place to go when your on a budget. Everything is actually a dollar unlike most dollar stores which is a plus.
Store is close. Wasted my time coming here. Need to update your store information.
Depending on whos working you could be online forever theyre constantly changing employees do not buy food at that dollar store or any other its been a public Hazard posted on every news station on the fraud involved but its great for cleaning products gishs containers and other paper products cards Etc
This place works so sloooow, its like the people who work there are doing us a favor by working there.....and if the cashier is an old lady with glasses youre better off going to another line.
Horribly run. Long long lines, with only one cashier. And the place is a mess. There are a few decent bargains.
Poorly staffed, unorganized and dirty and currently has bits of the ceiling in one of the aisles. Doesn’t have a nice variety of inventory
I do not like this location. It is the worse one I have visited. Its always unkept and disorganized. There is not enough staff present to serve the people during the day. Always have a long line.
It is the go to place when youre in a budget and awesome selection of $1.00 items.
There are many household staples for $1! No frills just products in a clean neat store.
Cheap way to get certain necessary items in a emergency. Always not very crowded. Sometimes lines do get long
I never find what Im looking for but always leave with something. Good for office supplies.
Oh my goodness what a difference this store is. Last summer thru January 2018, this very same store had mouset urine
This place needs to be cleaned. Why are all the dollar stores in Westchester so dirty. There are not enough workers.
Found everything I went to get there. Surprisingly good variety of products.
I feel there is more inventory than other Dollar Tree Stores and the cashiers are really nice.
This must be the worst dollar tree on the planet. No social distancing, no morals, no manners used in this store.
I love their prices for things such as sturdy plant pots and their wide range of colorful bins that I purchased for my paints!!
Had me on hold for 20 minutes when all I wanted to do was check if they had one item in stock. I ended up hanging up.
Good place to go if you dont want to spend a lot of money
This store is a disgrace. The shelves are empty and products are strewn all over the floor. What a mess, very dissapointing.
Fairly new and always a mess. Not much products. Always only 1 cashier and long lines.
Only 1 register open. Super slow. Line was down 2 aisles
Cluttered, one register open, the main good thing is everything is priced correctly, in this case not hard to do. And cashair was nice
Now of course the prices is ok and they have a decent selection if you can find it because the lack of staff the place gets messy quick and makes things hard to find.
Poorly stocked holiday decorations. Barely any, and the little they had was all over the place, scrambled on the floor.
Excellent store...best value..best deals...
They sell cruelty-free, not-tested-on-animals; products. Great Store...Great Staff !!!
Had everything that was looking for. Unfortunately theres always a shortage of things that you would expect to be in stock. After all it is to be expected because everything is a dollar
The place is always filthy and one cashier at the busiest time people go there between their lunch hours and its unbelievable the weight you have to do
I found everything that i needed, but as always theres always a line and one cashier.
To slow one reg open the line is to long just bad place to buy at
Has some good bargains but checkout line is long only 1 cashier
They have gotten much better and they are stocked
Decent Halloween and crafting finds. Cashier was very nice.
Best deals everSame quality as big store
Need more workers only 1 cashier.
Worst dollar store ever. Don’t go there, it has no stock.
Somewhat disorganized store, several displays are just piles of merchandise. Staff is friendly.
Lots of options, needs more cashiers but otherwise its friendly, clean and affordable.
Store almost empty, all messy the worst dollar tree Ive ever looked at
You can not go wrong in these store they are perfect for everything and anything linda
Alway short of staff. This store has almost everything but its messy looking store. ALWAYS, ALL THE TIME.
I would give them 0 stats if I could. Very ghetto, messy and the workers are very unprofessional.
Limited staff makes the service bad at times but with this place you know what you get the prices are good and you can always catch a deal.
Good for lower cost items, convenient location, needs more parking
When I went there two whole isles were closed because of leakage. Very messy.
If you know what youre looking for at the $1 level, theres a really good chance youll find it.
They dont carry much i sont know why ir how they are open
Extremely messy and couldnt find items that I usually find in other Dollar Tree stores.
Always long lines, very disorganized shelves, frequently half-empty shelves.
I really like this store......
Nice selection of goods. Needs better organization
Was OK when first open... Now the store is a complete mess... Long lines... Long wait...
Great place to buy name brand household products for a Dollar.
Well stocked and organized
Everything here is actually a dollar unlike the dollar limit. Clean store and friendly workers.
Great place and some great $1 stuff
Some progress in stocking shelves noted.
Its never clean. Nothing is in its place. Needs new store manager
It was very dirty and it had rats running up and down the aisle
Everything is a mess look like they don’t care about nothing
Great variety. Has everything you need 😁
Great deals!! Everything is really a dollar
Good stuff but hard to get help when needed
They have no food!!! Not even gum at the register!
Find a better variety than the Yonkers stores...
Terrible store, always empty and rude manager.
Shop at the Dollar Tree regularly... Love the place...
Nice staff, lines are too long!
One mean this very offensive i think Dominican when i asking for something
This dollar has some items that are not in the dollar trees in the bronx.
Cheap all the way around. Poorly merchandised.
Everything good quality and GREAT price!!
High selection of different items and it is a dollar
It is disorganized and the refrigerators are empty literal.
It was ok
Need more thing like towels bath size
Shelves were not heavily stocked
Great prices and have lots to offer
My experience was very good.
Messy and barely noting on the shelves...
Cant go wrong for $1
Your favorite brands for the lowest prices!!
Good location. Good deals!
It has everything you can think of
This is a. Wounderful place. To. Shop for. What you need.
Need more cashiers
Nice good customer service
Great stuff for. One. Buck.
The service could be better.
Lots of empty shelves
Great price $1.00
Love it!
Neat. Pays well.
Its almost empty =/
No outdoor service.
I like this Dollar Tree
Nice place love it
I love it
Everythings 1 dollar.
Whats not to love!!
Good
Great servuce
Love it
Fast and safe
Trash!!!!
Store was in a wreck
Messy, long lines.
The place to go to save money
Great
Ok
Dirty and unorganized.
Great deals
Very inexpensive
Pleasant atmosphere
Everything one dollar
Theres nothing in this place!
Cheap
I love this place
Blessing worlds
It is messy
Good shopping
Great spot
Inexpensive
There are many things for the house and food at an affordable price for everyone and variety I like to save a little money, they are essential things that do not last long but very beautiful.
So so! Nothing!
There are not enough people to work in the boxes ... and attention is slow
I liked it very complete and I found everything I was looking for
I see it much better, more orderly and new things
Very good experience
Place that has several articles, but a bit messy. The nice thing is that they put seasonal items.
A very good place there is everything and for everyone
It is good I like that the dollar price per object is maintained.
In this store I find everything in the station.
Small establishment there were not many things
A single teller and a long line waiting
Total reviews rating 3.5
199 Reviews for Dollar Tree 2023:
Review №1
2019-04-27I have been to many dollar trees and I know you cannot beat the price of paying only one dollar for the things in the store. I know what to expect, messy shelves and a massive line. However, this location is the worst location I have seen. There were more things in boxes and on the floor than the shelves. There werr trip hazards everywhere. When I saw unpacked bleach laying in the middle of the floor I was thinking someone could get hurt. There were more things in boxes then on the shelves. I came for one thing and they had it in stock. A dollar for decent Tupperware I cant complain. This place needs a little more maintenance because the result could be dangerous.
Review №2
2022-03-15The worst. Its not even worth it. I have been in this store 5 times and every time I wait on line for 30 minutes Ultimately getting a ticket ..Save yourself the time and the money and go somewhere else
Review №3
2018-02-03* * MICE RUNNING OVER FOOD PRODUCTS* * I was walking in the aisle, I heard creatures scurrying being the boxes! Even though it smelled as if something died, I let it go and went to the snack aisle, once i got there, I was DISGUSTED to find mice droppings by the chips and dips!! LOOKS LIKE MICE ARE WALKING ALL OVER THIS STUFF! NASTY!!! NEVER BUY FOOD HERE OR ANYTHING!! MICE INFECTION!!! There are baby products here too one day someone that doesnt know is going to get really sick! Never going here again! STAY AWAY!!!
Review №4
2022-02-08Manger was very rude and unprofessional. One line was open it was wrapped down the aisle. The manager open a register and rung up who he chose too look like a act of discrimination to me.
Review №5
2017-06-18Gross. I hope they clean this store up, was really really bad. Nice cashier, I know she was faking it but she did a good job.
Review №6
2021-05-07You want to wait 20 minutes in line while the Cashiers are on their phones texting?...then this is the place. Nobody works nobody knows what they are doing and the management is completely nonexistent. Enter at your own risk because if you’re buying something you’re not leaving anytime soon. The Horror!
Review №7
2021-08-27The store is clean, well stocked, and organized. They have Fall and Halloween decorations now. It was a little bit crowded when we went. You must wear a mask!!!
Review №8
2021-07-11Possibly my favorite store in America. Why pay 5 or ten times as much for basic items, when you can get them for a buck? Quick tip, go on a Sunday - they restock for the week on Saturday and Saturday night.
Review №9
2021-12-15This store is very well organized and has a pleasant staff. I NEVER walked out of there emptied handed.
Review №10
2020-12-13I called the store to see if something was in stock. The girl that picked up the phone basically said that shes at the register so she cant look to tell me and I need to go in myself in a rude tone. When asked to speak to the manager, she got on the phone. Kayla was her name. When told that that employee was rude, she did not even comment on it. When asked if something was in stock, she did not even look, she immediately answered no. The professionalism from Kayla and the other employee was disgusting. They need to learn to talk to customers and actually have good customer service.