Dominos Pizza in East Amherst
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East Amherst, Erie County, New York, US
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Site: https://www.dominos.com/en/
- Monday:10:30AM–12AM
- Tuesday:10:30AM–12AM
- Wednesday:10:30AM–12AM
- Thursday:10:30AM–12AM
- Friday:10:30AM–1AM
- Saturday:10:30AM–1AM
- Sunday:10:30AM–12AM
Dominos Pizza in other cities:
A bright and energetic atmosphere. Smells like pizza heaven upon opening the door. It was fun to watch the pizza makers making the pizza right in front of us. It is mostly take out but it does have some seats on the side if you want to dine in. Really fast and curteous employees. The pizza orders are tracked on the screen so waiting customers can see how many minutes until their order is ready.
One of the best Dominos franchise locations in the Amherst area. We have ordered from them frequently. Always excellent quality. Only once, the crust was not the one we had ordered. Although we did not ask for a credit but they gave it anyway. Next time our order was credited automatically. The new location beats any ‘local’ pizza place and you don’t have to spend a lot of money to enjoy good quality pizza.
So I ordered a pizza and a pasta bowl. The order said it the guy left the store at 815. By the time I got it, it was 850. We only live 12 minutes away. On the GPS tracker, first the driver ent into the wrong driveway. Sat there for about a good 10 minutes. Then finally moved and went past our driveway and into another...again. once again he stopped for another 10 minutes. Our ETA changed so many times. This isnt the first time its happened. Very dissatisfied with the service.
Nice and clean dominos location. I got a pizza with garlic sauce as base instead of tomato sauce but when I got it the pizza wasnt made correct. They person behind counter made another pizza right away and even walked it to my car outside. Their customer service is good and pizza is obviously the same domino taste but with different options. Better to order the medium 2 topping for 5.99. Will fill up 2 ppl.
Really disappointed in the service of this place. Placed an order for delivery around 11:45....it’s no 1:10 and still no food. The gentleman on the phone Johnathan was unapologetic, complained that he’s under staffed. Said he would re make my pizza and get it right out to me. Another 40 min later and still no food. He then proceeded to tell me that the driver came back and took 3 other deliveries.....awful!! Just awful!!! Guess we should really stick to local pizzerias! Have to Edit this....driver finally showed up almost, 1:30 no door bell, no honk, no text nothing!!! Just tossed it on my porch and bailed!
The wait time was atrocious. In my opinion the one perk to ordering from a Dominos is the quick turnaround and if they cant handle that there really is no reason to give them our businesses. My wife waited 45 minutes and ended up having to leave without our order. I will give them credit as they gave us an abandoned order, but the lengthy wait somewhat spoiled our evening.
So, they were a bit behind and it was a little disappointing for Dominos. Usually our food is ready and Im still driving to get there. Staff was Professional and tried their best to hurry and get orders done and right. Hope it takes less than 45 to 55 mins next time. Pacific veggie on Brooklyn style crust, plain boneless chicken with hot sauce delicious~
Order was not placed successfully got an error but the credit card was charged. The only number provided by Dominos was the store number. When contacted the store, Specifically one young staff was very very rude as if I was trying to get the order for free. No help was provided and I had to contact the bank to hold the transaction.No money loss but a loss of time. And the staff does not have courtesy/manners to talk to lady customers. Should avoid going alone specially if some issue with the order as they get defensive and gang up.2 stars as one elderly staff tried to at least hear the issue and no issues with food.Now I send my husband as no other store nearby and kids cannot stay without dominos for long
I usually order online and pick up in store. The online ordering process is very smooth. If you dont know, theres a food tracker online that can track your order. I had to wait for an hour for my food. When I finally arrived at the Dominos (its very small and only has 1 table for 2), the workers unapologetically said that they forgot to update the tracker and the food was ready a long time ago. Although the food was good, though a little cold, customer service could be improved.
The new address is 6031 Transit Rd.This is a bright, brand new, super clean location with a very friendly staff!There is a Drive-Thru!! Just drive to the back of the building and around. Its clearly marked.As you walk in, it feels open and inviting. There is the front counter to place or pick-up your order, with a carry-out bench to wait for your order to be done. There is even a viewing screen that displays the names of orders that are ready or about to be ready! Off to the right, there is a reach in Coke cooler, a wall chalk board for kids to play with, and five 4-top tables moving towards the back of the store.If you are near the front of the store or the tables, you can watch your food being prepared, baked, and cut. Full transparency!There is also a womens room and a mens room near the back door. You can also park in the back and come in that way if the front is full.Highly recommended, check out this new store!
My grandma ordered pizza as a treat and some chicken and barbecue with bacon, the pizza was burnt on the crust. The barbecue chicken with bacon was formed together and burnt. We tried to get another pizza around 5 minutes after the pizza came, the worker would not give us on another one and $2 of credit.HORRIBLE SERVICE AND FOOD
I am extremely disappointed with the customer service at this particular dominos restaurant. The manager in charge was very rude and hung up on me. He never once tried to help the customer or even hear the customers side of the story. My recommendation would be to go to one of the other many pizza locations near by. 6/23/16
The chicken wings are tiny and tasted like quail. Very greasy and had dark meat. The wings are the size of my pinky finger. Im from Buffalo, and I know chicken wings! That was not a chicken wing. I do not know what they are passing of to the public as wings, but bewear.
Total reviews rating 4.1
123 Reviews for Dominos Pizza 2023:
Review №1
2021-12-18I always loved Dominos Pizza and lot of times I even argued with my friends over this. But after the experience I had last week I decided not to order from Dominos transit road store. I ordered a extravaganza pizza on garlic Alfredo white sauce with lot of toppings on it. I was super hungry and weather was so bad so I decided to drive myself and pick it up. Once I got home I noticed they gave me plain pizza on robust tomato sauce . I called them up and explained and they asked me to bring the pizza and pick up my order. I had to drive again and starve until I got my order. Even then I was happy that at least I was getting my order.I picked it up again and came home. When I open it was completely dry and they just spiced it up no idea why. I have had this pizza multiple times in the past so I know how it tastes. I had no choice but eat as I was starving for more than 1.5 hours. My stomach hurt for 2 days. I thought it’s completely useless to call them again so decided never to go back there again. Since I have always loved their service I may try in other branches but not this one.This also reminded me another incident from July where my friends came from Nashville and we ordered pizza as they were vegetarian I specifically ordered veg pizza. We picked it up from window and we started driving as we had to go somewhere. After 30 min when kids were hungry we opened the box to eat only to find they had bacon on it . Just to make sure we didn’t order bacon by mistake we opened the app and checked. We ordered correctly but they delivered it wrong. It was late in the night . Having kids with us we struggled a bit to find them food. (This also same transit road store)Looks like their quality check folks don’t care what order going out not sure what they check really.
Review №2
2022-02-24I love Dominoes. Always great tasting pizza and usually takes no more than 20 minutes to get to me. The drivers are nice for the most part. The online ordering works great and is a fantastic alternative since I always feel so awkward talking to people over the phone. The mobile notifications are a nice touch as well.
Review №3
2022-04-19This location is well run, like an oiled machine. I saw 2 delivery drivers when I went in to pick up my order, it was ready within the window I was given for online orders, and still hot. I never got the text updates I signed up for, but thats okay for me. We just order plain cheese for the kids, but the standard crust is pretty good, its typical Dominos, you know what to expect/what youre getting. Just this location is run well, so I can recommend it.
Review №4
2022-05-10Ordered 3 piesAnd all of them are muddy and undercooked.The top is cooked but the inside is still raw dough. This is most likely due to the oven temperature too high, ruined my dinner plan completely. What a disappointment!
Review №5
2022-05-18Very clean inside and the pizza was cooked perfectly and tasted very good. The workers were also very nice!
Review №6
2022-01-03Always prompt, great food, specifications followed. Love their hamburger pizza, so delicious. Thanks guys for being open during these times. We appreciate you.
Review №7
2022-03-24Bring back 2 piece chocolate lava cakes, nobody wants to be forced to buy more. Shame on you and your corporate greed.
Review №8
2021-10-11Today a Dominos delivery person drove too fast in our small neighborhood while children were biking. When a neighbor asked for him to slow down, telling him that the speed limit was slow, he said Call the police. And then sped off. I will not use this service ever!!
Review №9
2021-02-22Easy navigation of website with online ordering, fast and prompt . Pickup was efficient and on time. Quality of food is surprisingly above average. Customer service was exceptional, location very clean, and I definitely continue to order from Dominos. 10/10 compared to other pizzerias.
Review №10
2021-05-07We have amazing pizza places here in Buffalo. So Dominos is usually one of the last ones we go to. However it has proved to be one of my favourite gluten free pizzas. I havent had any problems eating here.