Kerbside pickup
Yes
Dominos Pizza in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
No
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 212-996-7800
Site: https://www.dominos.com/en/
Site: https://www.dominos.com/en/
Opening hours
- Monday:10:30AM–12AM
- Tuesday:10:30AM–12AM
- Wednesday:10:30AM–12AM
- Thursday:10:30AM–12AM
- Friday:10:30AM–1AM
- Saturday:10:30AM–1AM
- Sunday:10:30AM–12AM
Dominos Pizza in other cities:
Comments (130)
To the owner of this establishment. Chandan, is one of your employees. I am not to keen on delivery personnel opening up my food in my face when i am telling him not to do that in the street. He still continues to do it and disregard my statements. Is he a boss of your establishment that he can do what he wants to customers and talk down to them like they are a nobody? Are you sure this is what you call customer service. So now my food is cold he had it out in the cold on purpose just sitting there waiting to get cold and then he starts to go verbal. Very bad form of customer service. If your hiring people with that type of class and actions towards your customers he should be retrained and know to respect people and your customers.
Always good, friendly, and fast. Some of the best Dominos Ive had (I prefer their pizza). I have a chronic illness and cant leave the house (6.5 months in quarantine so far). We really appreciate you bringing us food so many times during the pandemic. Thank you!
My pizza had a hair in it. The store manager refused to accommodate us with a refund, credit or with an even exchange. There was also a bit of a language barrier. Extremely frustrating.
Really good service . The pizza never always the same it it depends on who makes it I guess .I had missing sauce on my pizza two times but it could just be a minor mistake. Experience wise Id say preety tasty pizza .
This is one of the worst Dominos ever they discriminate against the disabled. I have been buying the St. Jude special every month. Today I get some miserable woman stating that she could not do the St. Jude special because they stopped it. I just ordered a couple of days ago. These people do not know how to lie. Then they tell you have you have to pay a 6.00 or 7.00 charge for delivery and they are only walking two blocks. If I were not in wheelchair I would go myself. This is the worst place. Dominos discriminates against those less fortunate. God doesnt like ugly.
Food is great. But this place isnt generous when you get extra or double on the pizza. You might Pay for the extra or double (cheese, chicken, bacon, veggies, etc etc), but they dont put it on. Thats why they only get 3 stars.
Went to go get my food today for pickup this lady had an attitude because I didn’t know the name on the order. I had the cinnamon twist and the brownies. Now let me tell you how bad the food was. The brownies were so small they were like 2x2 size. The cinnamon toast looked like the breast cancer logo they were so skinny and dried. Please take my word don’t go to this dominos your going to waste your money. And to the lady with the attitude it’s not my fault you work at dominos😂😂
Granted the pizza is delicious and definitely worth it for those lazy days/weekends when you don’t want to cook. Only reason I gave it 1 star is because when I order from my bf’s apt which is like a senior citizen project building they don’t deliver directly to his door, which is pretty messed up bc I’m paying 5.99 for a delivery service.. $5.99! And I always tip bc the $5.99 doesn’t go towards the tip and I understand the struggle but I could’ve gotten myself another pizza or side order, therefore I’m expecting it to be delivered directly to the door. However, when I order my pizza from my apt they go right up to my door without a problem. I sense some discrimination here. Last thing I wanna do is contact corporate or reach out to lawyers about this discriminatory issue. Fix it!
Dominos pizza was in my opinion just a step above or below depending on the brand, frozen pizza, which all too often amounts to cheese on cardboard. But with the introduction of its Brooklyn style pizza, Dominos now offers a pizza that rivals local hand made joints. And with promotions, like the large 14 inch with 3 toppings at $7.99 when ordered online with in store pickup, well I 6havent even thought about a frozen pizza and even pass on overpriced parlour slices in favor of this tasty, proper NY standard kit. Bravo Dominos, youve got a damn decent 🍕!
Garlic parmesan sauce and thin crust is the key
Poor cleanliness. Made pizza using bare hands. I saw employee outside on the phone then making my pizza. It was very unsanitary, not to mention we are in a full blown Covid-19 epidemic.Customer service was very poor.
This is not my usual spot for Dominos but I was in the area craving for pasta primavera. I stepped in to place a carryout order. One of the staff said I have to step out and call the order in or place the order on the app. Um why? I insisted ordering in person since Im in already. Reluctantly they let me but I have to wait outside while they prepare my order which I can understand.The pasta primavera was a disappointment. It was less than usual and undercooked. Customer service was bad.
If youre not going to eat real NY style pizza, Dominos is the next best thing, in my opinion. The one in my neighborhood (Upper East Side) is outstanding; orders are delivered quickly and with care, and the food is tasty.
Great price and deals during the week, the wait is short, and the pizzas are delicious. The staff is always busy but friendly, and while they dont chinks on the ingredients they dont over do it and that gives a nice balance. Plus, I like their thin crust pizza which is I think less dough.
This place is beyond unprofessional. I asked to speak to a Manager and “Alina Rosario” acted as one but then claimed her Manager just clocked out. All of a sudden they have a bunch of new policies, calling everyone hackers and aggressive. They refused to come upstairs claiming they might get robbed and asked me to come downstairs with ID and card that matched my order. What??? Since when. I bet if I lived a little more downtown this wouldn’t happen.NEVER ordering from this location ever again!
Ordered from Dominos using the online delivery system. It was quick and easy. I noticed a $4 delivery charge, which I understand for the suburbs, but in the city, theyre not driving the 6 blocks to my apartment. I ordered at 3:12 in the afternoon and at 3:29 I received a call telling me that the order was on the way but I needed to come to the lobby to pick it up. I asked why and was told my because my building is dangerous. Granted I live in the projects, but its 3:30 in the afternoon, the odds of something happening are pretty much zero. I requested he come upstairs and he argued that I should call his manager. Due to his attitude and his refusal to deliver to my actual apartment, he can take his tip out of the $4 charge for delivery. Im ordering in for the simple fact that I dont want to have to get dressed, get on an elevator and go outside, because he wouldnt even come into the lobby of the building.
I live in Manhattan and never would think to order from a chain pizza restaurant when there are so many other authentic pizza options in the city. My kids ordered a pasta bowl and garlic bread. It was delicious. Incredible surprise. Not only was it tasty, but the delivery was fast. And it only cost around 7 dollars.
Today was the most unprofessional service I received from a fast food restaurant. No worker at the register at all. I stood by counter for 5 minutes with no line, while workers look up at me then continue talking behind where the food come out. And another worker kneading dough. I then asked do I have to be a different color for service here, not one of you guys asked me if I ‘m ready to order are that you guys will be be to me soon? Worker told me I don’t have to say all of that rudely🤔 and what you want to order now! I told her I don’t want nothing NOW! You think I’m stupid or dumb 😲You not going to kill me.
The Dominos Pizza at 3rd and 89th Street is the best. The attendants are nice and the pizza is great.Would you all please add a Notes section to the online ordering process? I like my pizzas well-done and there is presently nowhere to indicate this request on the site, so I always have to call the store after placing my order... Other than that, You guys ROCK!
So you are feeling lazy at home but you are hungry. This is the time to order Domino`s Pizza. The delivery is really fast and if you order a couple of things the delivery will be free.The pizza is amazing every time but don`t forget to try the pasta or the chicken tenders.The garlic souce is my favorite with bbq chiken and bacon.Last time a got the pasta and acttualy a was full only from the pasta, i left my pizza for the next day and when i try it i was fine.I put the pizza in the oven for 5 min and after that the pizza was amazing as usually.
Me and my family have been getting pizza from that Dominos for like Im pretty sure since it opened in this the first Im hearing this whole $50 policy they expected us to see someone actually grab some of the card and bring it down there so they can get the pizza that that is just not right one portal it would be nice to know that for the beginning or at least half of that advertising a pamphlet oh no Im deeply disappointed in their recklessness they need to do better
Always fast and courteous service. Pizza is always hot and delicious... I just dont understand the 5.99 delivery fee when I live across the street and still have to tip🤷♀️
Clean and cheaper than frozen pizza with a coupon or deal .. Dominos has upped the Quality with its Brooklyn style hand stretched offerings and now offers a passable pizza that is better than frozen and even cheaper if you pick it up. Keep the $7.99 Large Pizza deals coming and we will leave the frozen stuff on the grocery store shelves Dominos, after all its just dough a smattering of sauce and cheese and toppings no need for $15.00 a pop
Walked in after a long shift for a pick up order and got my pizza when the manager came over and recognized I was a nurse and said Im reversing your payment so there will be no charge. Thank you for what you do This meant SO MUCH to me!!! Thank you!
The deep dish pizza was very good; its flavor was much better than the other types of pizza; it also had more cheese. The chicken pieces were disappointing; the bread coding was so over the top with spices that I couldnt taste the chicken. Next time Ill stick with the deep dish pie.
Justify the price they charge. I order online and by the time I go pick it up its ready (8-10 mins), service is good, as expected with any such business - they do sometimes get the order wrong, I rarely they do, but they are nice about it, dont expect 5 star service, expect dominos level service. So, Fast, decent service and decent pizzas, they justify the price they charge.
I call the store manager, I was refuse to speak to the manager. the delivery guy refuses to come up because I live in a building. I live alone and I came from the hospital after major surgery, I explant to the delivery guy. I offer to get my neighbor to go down and the delivery guy was not in front of the building. LAST TIME
This store sent me a coupon and didnt redeem it. I ordered a Medium One Topping Pizza and it came out to $24.00. The delivery fee is insane $4.99 and most of the delivery guys try to compensate with great customer service but I am not able to leave a substantial tip because of that delivery fee. I recommend shopping local and sticking to Gotham Pizza or La Mia.
I ordered the Ultra Pepperoni pizza with extra Pepperoni for extra price. But what I got has barely one peperoni per slice. What is the point to call it Ultra?
We ordered a pizza today and we got a really GOOD service by Rafael Jimenez!He took care about us with a big smile..
The food was cheap when there is some deal. (7.99$ for three toppings on Monday-Thursday. I am not sure if they still do it or not. Deals differ from time to time)The food was made fast and it tasted great as usual Dominos.
2 hours ago I placed my order. 2 hours. Figured something may have happened so I called the store.. 4 times.. no answer.. Sat listening to dominos b.s. for ten minutes. Lol. I understand stuff happens but communication would be awesome.
How are the walk up orders supposed to know when its ready. They give you a little ticket and then you just stand outside in the rain waiting for who knows how long until you get tired of waiting and the whole time it was sitting under the heat lamps. Ridiculous. 🙄
On Google maps it says store opens 11am. Everytike I place a order before 12pm a certain employee Mahfuz always calls me and says they open at 12pm. But other times they are open at 11am. Dominos needs to update what hours they open because its very confusing
They stole money from me once. They wrote in $10 on the tip line on the receipt (& that was after I gave them a generous 25% tip of my order price in cash). Apparently wasnt enough for homie. I went to the manager. The manager didnt care either.
I called because my pizza was delivered and they said “okay what do you want me to do” AND HUNG up wth and when I went to the store I had to go through all this drama DONT GO HERE
This is the worst DOMINOS I EVER BEEN TOO!!! My food was burnt when it arrived 2 hours later and cold !!! They came back to pick up my food but never returned my money !!! Where is my money !!!!!
Poor customer service and tried to charge us $45 for a small pizza, wings and a cheesy bread. Was told to stand outside even though there were no customers in the store. Not going back there, I’ll take my money elsewhere.
I Ordered on the Phone, they told me my order was going to be ready in 40 minutes, after 40 minutes I decided to call And They Never Found My Order, plus they dont give service past 100 street. Worse service ever. They need to step up their customer service. Plus they hang up on my face once I Said can I Speak with the manager on duty
Rather come to this Dominos if I need fast-serving pizza. Theyre definitely more reliable than the Dominos on 3rd ave in Harlem. Dont expect to be wowed though, its just Dominos.
Very reliable and the pizza is always perfectly made. Definitely the best value pizza chain in New York. Location is clean and staff is friendly and on top of things.
Called and they were very rude when I tried to order and hung up and couldn’t deliver. I wouldn’t even give them one star.
I don’t like the fact that I’m unable to walk and dominoes refuse to bring my order home... I have to manage for some one to go get it very disappointing...
Best pizza there is ! oh my gosh the crust taste so good
Good pizza, tastes alright. Usually dont got that much cheese on it, though. Always get it well done, trust me.
I ordered honey barbecue wings and instead of receiving coated wings, there barbecue sauce was just thrown on sloppy.
First time I was there food came in 5 minutes, second time it took 25 minutes with only two other people there. Good food but not well staffed, they need more employees that are more efficient.
I really like Dominos Pizza. I was there today and they didnt have the chicken nuggets. Thats a shame. They had some other kind of chicken. I think they are not enough responsible to it. Thats really bad.
Pick up or delivery only.food is pretty good here.ill definitely come again.
I was standing at the counter for a while , no body acknowledged me , they all looked at me like why is she here . I tried asking a question and the lady put up 1 finger to let me know I still had to wait . There were 4 employees there and not 1 of then came to take my order, and I was the only customer there so I left . Not spending my money there !
What’s the point of delivery if they don’t come to your door! Said I have to come down. I stated that isn’t company or corporate Policy! The manager tells me it’s police policy. Didn’t know the police delivered pizza!
REALY BAD SERVICE TOLD THE COUNTER GIRL PUT HER MASK ON HAD A REALLY BAD ATTITUDE TOWARDS ME.NIBODY HAD FACE MASK ON .JUST THE DELIVER GUYS .SERVICE NEVER GO BACK AGAIN
This is a good place to go if you got no money. The inetrior is farily good. But the food is not as good. The pizza was just too bad, cant help it. I recommend if you go here to eat chicken nuggets.
They make you come downstairs for you to wait 20 minutes for them. The delivery guy is rude and racist. His name is Ahmed. I almost punched him in the face. I reported him but of course nothing will be done about it.
This is my Dominos. FYI, order ahead and pick up a large w/ 5 toppings for 9.99! Take it to the park and you have instant pizza picnic!
I love this store, the personal it exellent and it’s super fast, the best food between other Domino’s store. I love it
Great place, really tasty pizza and fast delivery! Definitely would recommend to others! Best pizza restaurant ever.
This was the best Dominos Ive had pizza from, whoever made our pizzas lathered on that garlic butter on the crust and gave a generous amount of cheese.
If you are here late at night and want pizza. You wont get it and they will waste your time. I hope you dont want pizza.
Very rude and ghetto
I called to order for pickup and they couldn’t understand a word i said. I was trying to give them special instructions which they ended up completely ignoring.
I feel like the have the best pizza and they are very friendly and they get mad when the people dont respect to what they get
They dont go to certain areas. And they transfer you to different people instead of just taking your order.
Worst service possibe. 3 times order was wrong . Go across the street for pizza
It is a good place to order, fast delivery, food always hot and good.....clean store, staff so friendly. .....i like it
Please order the hand tause pizza half just sauce with oregano and half cheese.
They act like they doing us a Favor!!!The Spanish girl thats a mngr has a stank attitude.
My orders at in the store for almost 30min before being delivered. Obviously it arrived cold.
The one pizza took 1:45 to get here and they were checking it for 35 minuets
A small Dominoes but they make excellent sandwhiches.
Since when do they charge $5.99 delivery fee not including tax and tip for a $12.00 order 🤬🤬🤬
Horrible service!!! Monirul is an incompetent manager who doesnt know how to do his job. Will never be ordering from this establishment again.
They can do better with service and condiments
I call they put me on hold for 15 to 20 minutes Irangate up call again same person answer put me on hold again not give me a chance to talk nothing is this good service
Local dominoes... good deals... fast service
Very fast delivery. Food was delicious and hot!
DOMINOS AKWAYS A GOOD SLICE OF LIFE !
Cheap food and fast service, plus open every time i need it!
Its okay.
Terrible service, took them one hour to deliver and forgot to bring the soda.
Always friendly staff and very helpful and always on time
Its very delicious and very attentive staff.
Ordered Meatsa online, got something totally different
Always a good experience with this Dominos!
It was good . pizza is amazing. reccomend it
Dominos makes good cinnamon rolls
Best parm bread bites of any dominos
You can eat pizza1There are alo of types of pizza
Love the location!
Great pizza, fantastic prices
Good! If you are hungry and broke... that’s the place!
Costumer service need to improve!!!
Quick, Accurate, Clean, and Delicious.
Great pizza, but expensive...
Items frequently missing from orders.
Great place to eat there
Perfectly well-done.
Nice and clean, friendly staff
Rude. Dont answer the phone.
Great food and service
Ive been on hold for 5min......
Great!
It was good.
Dope spot 👍
Lovely pizza
Pizza great !
Love Pizza
Convenient and quick
Fast service.
Good service
Good pizza
Slow service.
Fast service.
Fast service
Dominoes. It its what it is.
Great service. Rich pizza
Excellent pizza restaurant chain. The pizzas very good with fat dough and abundant products. Good option to eat in ny
Great
I think the service was great, Que Chevere !!!!
Internationally recognized
Total reviews rating 3.6
130 Reviews for Dominos Pizza 2023:
Review №1
2022-06-27Terrible franchise, the manager has a rotten attitude, the sweaty delivery people get off their bikes and prepare your food with unwashed hands, this place is disgusting! The bikes are piled on the sidewalk and block pedestrians, and the pizza is deplorable. Oily, raw bread, uneven toppings. The worst dominos pizza location ever.
Review №2
2022-01-02Only one dude working while a line starts forming. There was seven people waiting inside the store while the guy just checked orders on the computer. A pizza almost fell on the floor while the employee just stood at the computer. The employee was not wearing any gloves because they said they had none.The employee only came to attend the line after people started walking out.The cheese was not melted, and food was undercooked.
Review №3
2019-02-14I placed the order and the pie took 1 hour and 50 mins to show up. And the Dominos is only five blocks away. If I wasn’t working I would’ve picked it up myself. Delivery guy shows up speaks no English. I just wanted to make sure if my pie was warm he left with my food. I had to call back again to let them know.Dominos should bring back the deal if you don’t bring it before 45 minutes your pie is free !!! Just got my pie instead of having a pepperoni pizza Ir came out to be pepperoni and ham Smh.. 😑
Review №4
2021-05-12I ordered a chicken Alfredo I wanted a bowl I literally placed the order in less than a minute notice my mistake call the store while I was across the street he said he already made my order. I then watched him prepare my pasta after he rinsed his hands with water no soap so he lied about even creating it could have still fixed my order and he made my food without gloves on. I still retrieve my food and my pasta felt so light no wonder the bowl is half way filled. These employees really be touching money then rinsing they hand with water before creating the food.
Review №5
2021-09-24I work in the area and put in a order for pick up. Ordered a pizza and hot Buffalo specialty chicken. I watched them make the pizza with no gloves on and didn’t see no hands being washed and my specialty chicken just looked like they put a drop of sauce on it.
Review №6
2022-06-26Terrible customer service. They ask for apartment number to then tell customers they can’t go inside the building.
Review №7
2021-02-17We order from here semi-regularly but tonight it was a disaster. I went to pickup the pizzas and not only were they not cooked fully but the toppings were not on the correct halves of the pizza where one have was supposed to have no meat at all. I then placed a new order and when I went to pick that up they screwed up the toppings on top again and did the same thing as the first time. They then tossed one of the pizzas and made a replacement one while the 2nd pizza sat on the counter. I bring the pizzas home only to find out that they were also undercooked and doughy and you couldn’t pull a single slice out without them falling apart. I’m not going to walk over again to get this fixed, it’s been 2hrs of wasted time already and my kids have to go to bed. Cereal for dinner it is. If you own this place figure out how to call me. Offering me a bottle of water or soda isn’t going to fix this one
Review №8
2020-11-10This Dominos is the best, by far, in our neighborhood. On time and delicious. This is the only Dominos, in our experience, that actually gives double portions of a topping, when we order it. Other stores charged us but didnt give the extra amounts we ordered. This place also makes fabulous pizza and is our favorite go to for pizza. (their Caesar Salad is good also, & pasta primavera and fabulous brownies)
Review №9
2022-06-15Great serviece, friendly staff, delicious pizza!
Review №10
2021-07-30I called to place an order. When taking my address he disconnected the call because I live in a city they don’t deliver too. All he could of done was say sorry we don’t deliver to your area. I called back to ask why he disconnected the call on me. He said because we don’t deliver to you and continue to hang up on me. I was never rude I was just shock. How disrespectful the rep was. I called back numerous times to ask for the manager he disconnected the call over 8 times. Horrible service!