Kerbside pickup
Yes
Dominos Pizza in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Dine-in
No
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 518-372-4441
Site: https://www.dominos.com/en/
Site: https://www.dominos.com/en/
Opening hours
- Monday:10:30AM–1AM
- Tuesday:10:30AM–1AM
- Wednesday:10:30AM–1AM
- Thursday:10:30AM–1AM
- Friday:10:30AM–1AM
- Saturday:10:30AM–1AM
- Sunday:10:30AM–1AM
Dominos Pizza in other cities:
Comments (199)
Thought I would give them a try...after I got home realized they didnt give me any of the sauces they charged me for. Called the store they did not seem to care. First time...last time...there are plenty of other places to go
Ordered pizza with extra sauce and there was barley any on there, has happened multiple times like they intentionally are going the other way from what a customer asks for
Clean place, It doesnt attract a lot of people but nice, Sometimes I go grab a pie from there. A lot of times they mess your order.
I seriously love this domino’s. They are so consistent in the art of pizza making. I can be drunk or sober and the pizza always tastes and looks good. Like have you ever opened a pizza box and just by looking at it, you KNOW if it’s gonna taste good or not. Am I right? And every time this domino’s delivers my beloved black box hand tossed pan pizza it is effin’ PERFECTION. Like if I could tip the cooks I would because every pizza is ooey, gooey, hot and well done just the way I like it. This domino’s is the real MVP.
Always friendly and prompt service ! Close to Scotia I can cross the bridge and be here!! Great thank you
Order took 2 hours to fulfill and they forgot the wings. Told me they would be back with the wings and they never showed up and refused to answer the phone. Paid for something I never received! Buyer beware.
Where else can you get consistent pizza in 20 mins. The workers there bust their butt and everything is always right on. Thank you Broadway Dominos workers for what you do. They dont pay you enough.
Worst experience Ive ever had the wrong order was put in and when I tried to call to correct it the call was not answered. They tried to make me pay for the wrong order and the once it was fixed they didnt use my gift card to pay for it
Best store in my area, fast and good customer service!!!Good food too😁
Waited over an hour, order still hasnt hit the oven. They are also not answering the store phone (been on hold for 20 minutes). No way to cancel online order without calling. Borderline criminal. ORDER ELSWHERE.
I used to love dominos but since I Found a finger nail in my sandwich I stop buying my food there 🤷🏻♀️ 🤢
Wanted something quick and simple so wings and garlic sticks it was! Im glad I grabbed my portion because all that was left, was empty boxes 😅
I placed my order when I went in at the time they said it was supposed to be done they looked at the board and said oh I can make that now itll be another 15 minutes. Very poor service
Bad service, rude employees and took over 2 hours to deliver my food. Will never do business with them again
They have you on hold for hours and never come back on the phone. Then they dont delivered to state st when the state st one never picks up or they are always closed or dont do delivery well never order from dominos again they are the worst
I love our local dominos. Theyre fast and friendly and accurate.
Never order from here customer service is horrible you will be waiting for your pizza for hours unless you pick it up. Then the manager doesn’t know what orders went to what house.
After submitting my order through the Dominos Android app, the staff called to make sure that there was not a mistake with my order. That was a nice gesture to make sure I would be happy with my pizzas when I picked them up. Overall, the quality was the same as any other Dominos. I have no complaints. There are not many parking spots in the parking lot at this location. Around rush hour, it is difficult to get out of the parking lot if you are turning left.
They were good the girl made sure I got my food just right little slow but its only cuz they were lacking people a lot of people called out and the girl was cute
Yummy
Set on phone on hold for over 15 minutes finally came on almost 20 minutes later and said that theyre not taking any orders call back in an hour, terrible customer service never will I order from there again!
Seriously my favorite Domino’s to order from! I love Domino’s and order a lot no matter where I am from NY to NH and this one never disappoints likes the other. My orders hot, fresh and ready when it is delivered to me and the people are always nice from store to delivery drivers! Please don’t ever change and don’t let this mad world bitter your spirits! This location is important and hope you get the recognition you all deserve! ❤️
This place is really disgusting!!! They don’t even put gloves on to make your food !! This lady was rolling the pizza dough with no gloves on !! This place is very unsanitary!!! Even found someone’s finger nail in my sandwich 🤢🤢🤢🤢🤢
We asked them NOT to send a driver who has bad history with my fiancé, they sent her anyways. I called to complain and they acted like they had no choice. NO more business from us.
Always knows what I need and how I want my food
They can’t cut pizza. Temperature is off. 0 stars if I could it’s truly ridiculous
Bad dominos I ordered food they never came and they never refunded my money I dont recommend this dominos
I deal with the one on Upper State Street a lot.
Ordered last night. After two hours of waiting called to see why it was still being baked in the oven and the staff answer the phone “Dominos orders take 2 hours for deliver.” No hello or anything. Finally get it and it was in the oven way to long and burnt. I live in schenectady, plenty of decent pizza. I order dominos because sometimes you want fast chain pizza. Won’t be ordering from here anymore. No customer service, food sucked and took waaaay to long.
Right on time . Fantastic quality of crust and overall pizza . Will choose this location again.
I like the tracker option instead of do I have enough time to...also food is also great, exactly ordered.
Listen it’s spotty sometimes but the past 3 or 4 times it been awesome and this last one I called to tell tell the lady how great this looked and she seemed like she didn’t care at all that I was giving them a compliment so I made sure to text my driver because this pizza looks like what they advertise on social media, and also what these pizza places should strive for.. made sure to give my driver a good tip for driving 1.4 miles down the road but just the lady who was on the phone with me and got on the phone with me deserves 0.5 stars maybe if she didn’t act like a dead person and didn’t know how to receive a compliment I definitely would not have given 4 stars.
I dont eat out food much, it was a gift. I thin crust, sauce, extra cheese, green peppers, pepperoni, hot just done is the best time to eat it. I would like the green peppers softer, steamed. It was good other wise.
Horrible! Second time in about two week that I tried to order from this location, and instead of not having a delivery option or calling to let you know, you sit and wonder whats taking so long. Last time I waited an hour till I called and this time twenty minutes for the tracker to update from Prep. I called tonight and was told deliveries have a 2 to 3 hour wait time. I have to wait for my 35 dollars to be reimbursed.
Great late night fast service given
I order pizza and it took 3hrs to deliver when I track it it’s still in the oven no one answers the phone I don’t know what took 3hr to baked
Follow the order, easy to use, lots of bonuses
You have to put people capable of serving the customer in a way an hour ago and it was said that I made an order at 11:04 pm and a certain Sapeca who still has not sent me the order
This place is terrible they deliver my pizza after 2 hours
Horrible service, I ordered a simple large cheese pizza at 9:00 and didnt receive it for 3 HOURS, I had to wait that long for a simple cheese pizza, I lost my patience and went to go pick it up in person and I stood at the counter for a solid 5 minutes before the two female employees ended their conversation, my pizza was old and cold by the time I got it, all the employees there need to fired ASAP NEVER BUY FROM THIS LOCATION EVER
Pizza was really good
Fast, always hot, and great food
Best online order system ever !! step by step was easy, watching the order get process was even better! went and picked up my order, waited a few minutes outside the store and when it was done (order complete button was on), I went to the door, man took my money and came back with order !! VIOllA ! I headed home, 4 blocks away. Total time from ordering online back to my front door, 18 minutes ! .....and the boneless BBQ chicken with wrapped bacon and diced tomatoes (dipping sauce on side ) was excellent. !!!
Needs to update online hours
I ordered pizza didn’t get it for 3 hours went to place still waited 30 mins for my food idk what’s going on I’m literally on the phone right now tryna check on my order been waiting for 30 mins they keep picking up and just putting me in hold
Local Domino’s is great but they froze the clock at 1:42 so as not let the timer run out!
Ridiculous waiting time on the phone half the time i feel the employees just sont want to take your call, 20 minutes on the phone and i called 4 times already and still no answer
About to enjoy another fine dinner from Dominos. Their bread thats used for the sandwiches is the main reason I personally call back. Who knew they have the best hot sandwiches, my only complaint is that I dont live closer.
In a pinch. Fast. Short sweet and to the point.
Order from here if you like your pizza cold. Even the box was soggy and cold by the time I got it. I have place 4 different orders here and only 1 of them was fairly warm. They also forget the dipping sauces or extra salad dressings when Ive paid for them. This is the last time. Never again.
The staff here was great and so was the pizza.
I would like to say that this is the worst service that I have ever received but I never received the service at all. Would not even take my call to fix the issue, never order from them.
I ordered online and chose the option for curbside carry out. I text when I got there and immediately someone approached I was excited because that was fast but when he came out I requested he leaves the food on the hood of my car due to COVID and all. His response was “Well if it falls that’s your fault not mine” I said “excuse me” he then again said “ It’s your fault if it falls” with an nasty attitude. I was in shocked like OMG what! I was not greeted all I was given was a nasty attitude. So I went inside and went off I can’t believe it. The manager was nice but if your staff can’t provide customer services they don’t need to be working there. Never again!
Good pizza
I love Dominos Pizza. Its very fresh and superbly DELICIOUS.Their customer service is impeccable. Their delivery service is reliable and timely.I would really like if they can have packs of oregano together with red pepper flakes to go with the pizza especially if you are ordering for delivery away from home where pepper flakes and oregano are not a readily available.Over all , I highly recommend Dominos Pizza to all pizza lovers.
Shannon was a wonderful delivery driver
Closes early extremely understaffed some times you have to wait 2.5 hours for your delivery to arrive.
Fast delivery
Everything was wonderful the service and the food was great...
I called for like an hour and no one answered on Friday night.
I enjoy your products overall. All of the drivers I have encountered are very nice (although I do have my favorites).My problem is with the pricing. When I see the baked sandwiches advertised at $5.99 when you purchase two or more I like that. I am not sure exactly when (few weeks back I believe) however I did indeed buy 2. Shouldnt that have allowed me the discounted price? I was charged the regular price of $6.99 each.Since it was two bucks, I decided not to have to get on the phone and speak to one of the female(s) where I get the impression I am getting on her nerves. Or, shall I say the feeling that shes got a load of customers waiting to order and I am not one of them. I say this not to be mean-spirited and with the understanding that she is definitely under pressure (I mean we are talking about DOMINOS for goodness sake).What it boils down to is I have to pay close attention to my receipts and call Dominos the same night this discrepancy occurs.DOMINOS YOU ARE STILL MY BESTEST!!!
Always correct order and fast, great service!
On the way home. They meet their times for a pizza, and its delicious. What else could you ask for?
I ordered a pasta bowl and it came with rotten spinach and onion both things I could do with out. I had 1 of the pizzas as a Philly cheese stake and it came with just stake and cheese no peppers or onion to be found. I was very disappointed and would not recommend to anyone. Were was the Quality check they say there doing as it loads online? I now know better. Thanks but no thanks
How is it possible to have a 3 hour wait thats impossible and now I remember why I dont order from here but its what my kids wanted but idk any child or adult for that matter that would wait 3 hours for card board pizza and I definitely will assume that the girl is lying because dominos isnt that good or popular
Always great pizza and incredibly accommodating staff. I order hundreds of pies a year and having a problem is extremely rare. Even when I did have a small issue with an over cooked pie the manager immediately sent me a new one. Keep up the great work guys!
I’m so sad to write this. I’ve always loved dominos. Always been pleased with a consistent delicious pizza/wings. My boyfriend ordered it for us tonight online for the 50% off coupon and I’m so disappointed. Granted our delivery guy was so sweet and kind! The food was disappointing to say the least 🤢 the pie was yucky and the wings were so small. However I did enjoy the cheesy bread and my boyfriend enjoyed the cookie brownie pie. I feel so bad I didn’t tip our delivery driver better 😭❤️❤️ Anyways that’s all.
Always fast and on time. Special request on certain things, DONE! I have been eating from here for over 5yrs now, never had a complaint.
Great delivery very fast. Accurate order. Pizza was great. Only downfall was the size of the chicken. It looked like I got the bottom of the bag tiny pieces of popcorn chicken..
It was great pizza 🍕Fresh and crunchyI loved Brooklyn Style😋
Was put on hold for over 30 minutes while BOTH General managers were on shift.. If this is how the store runs with their leadership there, it leaves little left to be expected in other scenarios.
Order over 2 hours food my food and now it barely hot
Got out of work at 11:30, and needed to eat! The cashier told me about a deal to get 2 pizzas for $16, and I am enjoying them now with my girlfriend and roommate at 11:50. Delivery is fast, pizza is worth the 8 bucks a pie, and the cashier was a sweetheart.
Quite friendly staff. Clean ish facility (I’m sure they could clean some more, especially the bathroom). But they tend to be very backed up at peak hours so it can take 30-60 min for online order.
I dont know who John is but every time my tracker says John started your order, it comes out perfect. John deserves a promotion.
The sauce is like paste and so spicy! When we called the manager.. She hung up on us!! AWFUL JUST AWFUL
Food is excellent but I was placed on hold for 25 min then when I called back I was placed on hold again. While I’m on hold I hear muffling voice then outrageous laughing. I just feel like there just needs to be better customer service.
Always fast delivery. Never a problem with order. Food is always fast and fresh.
Always fast. Great customer service and the delivery drivers are always kind courteous and on time. Never had a bad experience. Great management especially Brent!
Great food, exceptional staff
Absolutely poor customer service I ordered food at 9:05 I then looked online at tracker it said order completed at 9:32 so I called store the manager says oh we sometimes hit the completed button ahead of time on accident but dont worry my driver will call ya phone upon arrival so I wait that 9:52 I look in hallway on floor to find a half eaten pizza and was missing the wings I call them back tell them the manager was rude a said do u want me to send it again no I would like a refund then he yells well my driver said he gave pizza to a little boy all my kids are grown he was unapologetic
When I received my pizzas ALL of the cheese on both was off of the pizzas and on the side of both of them.I am incredibly disappointed in the service we received.
I order from here at least once or twice a month. The staff is awesome. That know my dogs name and ask about him when they see me. The food is always awesome. The prices are unbeatable.
This Domino’s is rocking all night long. Says 3 AM it closes but I’ve seen it later than that.Good service/ good food
I ordered a pizza last night and never received it
I ordered Alfredo chicken bowl and told them to put the chicken on the side the manager girl said they will do it this time but not when it’s busy, are you kidding me it doesn’t take long to cook the chicken on the side they need to be more customer service oriented
I ordered a couple of pizzas from here because the Dominos near me had closed for the day, and after arriving back home I realized that one of them was made incorrectly. I called them immediately and informed them of the situation and the manager took down my address and told me that she would remake it and deliver it for free since it was their mistake. I was very grateful for the courtesy. However after about 45 minutes, I received a call stating that they would not deliver to my address because it was outside of their delivery range and that I had to come and pick it up. I explained to them that I was informed by the manager that she said she was going to personally deliver it to me, and that if they were not going to deliver to my address that they should have said something when I first called rather than making me wait almost an hour for a pizza that was never coming. I was offered a refund, but the person I spoke to on the phone was fairly unprofessional and I did not appreciate being spoken down to. I think that since the store made an error, they should have made reasonable accommodations and delivered it to me anyway. I dont live that far away so I feel like they should have made the exception since they already told me that they would. I ended up driving back down there anyway and the manager gave me a refund as well as a new pizza, so I was grateful that she was willing to attempt to rectify their error. I just dont think that there is good communication and the majority of the staff were extremely unhelpful and seemed like they didnt care.
Great
Great Products, Great PriceAlways exactly what we ordered & nice and hot
Always delicious! Fast service and wonderful customer service! Delicious pizzas! And their stuffed cheesy bread is sooooo good!
Just moved to Schenectady from Albany a month ago and this was my second time ordering from this location. I swear my order just now came in 10 minutes lol and it was nice and hot still ☺️! I gave the driver a tip and it was nothing big but he seemed genuinely thankful that he got one and that was nice ! Great job guys !
Horrible delivery service😡Placed an order @ 9:43pm couldn’t receive my order. I called the store and no answer.
Always great.Staff is friendly, ready when I got there, social distancing in effect.
I dont do fast food pizza joint? But theyre deals are Urban nomically correct!
I had trouble with the app and a driver was so kund and politely assisted me so I could have caeside delivery!
The pizza is ok. It is very affordable and convenient
They are slow the tracker say order is ready but when you go in you have to wait 15 minutes longer
Great tasting pizza from this dominos, keep up the good work. The workers are also very friendly and kind. Not all dominos are great and I know not every order will be good because there is rush hour, but overall really good. I love the Pan pizza with garlic parmesan white sauce. Tase is great!
Driver made me walk out to his car, forgot part of my order, and left before I could tell him. When I called I was told I needed to stop being rude. Stay classy, Schenectady.Edit - second deliver guy was nice and apologetic. Actually came to the door instead of sitting in his car. There are some good workers there, but the bad ones need to go
Always have loved dominoes......but $3.99 for a delivery charge ......I mean not for nothing but no havent seen you pave any streets in my city yet and I sure as hell dont want to pay for other city`s paving
Always fresh and fast
Its dominos. Still waiting after 90 mins...
Always great staff here. No issues ever. Food is always correct and hot.
Love that this place is open till 3am, delivery persons are always polite and quick, have only ever had a single pizza misplaced, but they made good on it. Never had a bad pizza from here.
Should offer free delivery. They charge $3.48 for delivery, but driver only gets just over $1.00 of that! Thats not right! Id rather tip the driver with free delivery.
I called this particular Dominos location, and told them that I wanted two 12 cuts cheese, 8 medium wings, and a 2 liter of Coke/Pepsi, they asked for my address, where I then told them I was located in Rotterdam Junction (mind you, only about 10-15 minutes away from their location, and they denied my request and said it was “too far”. If a delivery driver can’t drive 10-15 minutes for a fairly large order, then what’s the point of them even having delivery? At that point, they’d only be delivering within 5 minutes of their location, and at that point you might as well just walk. I’m very displeased with the staff, as the woman I spoke to was very unnecessarily rude, when I was very polite, and the management refused my money because of a 10-15 minute drive. I do not recommend you spend your money on this particular Dominos, they seem very disorganized, and maybe that’s expected of a chain pizza place, but still very rude and lazy staff.
NEVER eating here again 🤢🤢🤢
Always good service and good food
Pick up. It was just a little under done for my liking. It was just me with 7 workers standing around and I had to stand there for 6 minutes before I was told to hold on a minute... OK...
I have never had a problem with you guys before. you are usually my go to for pizza. Im so let down this time though. the first pizza all the cheese was stuck to the box, and the pizza was not cut well at all. a complete mess. then I call the manager who seems annoyed that I called to complain. She also forgets to tell me there will be a charge for the delivery. a new pizza comes in 20 minutes and the delivery guy didnt even greet me. just handed me the pizza and pointed out there was a charge. its not my fault you ruined the pizza why do i pay for your mistake. I inspect the box and see the box is bent and beat up. I inspect the pizza and the cheese is stuck to the top again. giving up I gave the guy his money and he hurried away as I stood upset with my pizza, not saying a word to me.. I am so let down by your service. just because you make pizzas and not 5 star cuisine doesnt mean it shouldnt be made perfect. and just because youre a delivery driver doesnt mean you shouldnt make conversation. whenever Sarah delivers my pizza we make conversations and I feel good about my decision to buy from you.Get it together please.
Horrible!! They completely messed up my entire order, I called they told me that they didnt have sausage so instead of letting me know they just leave it out..then gave me the wrong cheesy bread and forgot my garlic cups..so I called they said that if they dont have something it wont show up on an online order??? So anyways they came to bring me the right cheesy bread that I ordered and I said pls bring my garlic cups..of course they didnt bring it again!! Wont be ordering again.
Never had a bad experience ! Foods always hot and good !
Pizzas are good with good amount of toppings. Always get pizza from this place!
It ok.
Never been to there Location but there Delivery Men & Women are very Professional No BS No nothing I just wished all Stores has there own Delivery ppl I dont like Postmates, Doordash etc.
Just amazing. love watching the tracker and seeing mans pull up on me with the eats 😤 give dawgs 10/10 rating for sure fammmm.
I ordered dinner for my family about a month ago and the pizza had small stones in it. I wasnt all that mad just inconvenienced and brought the pizza back along with the stones so they could see them. I received a refund and turned down another pizza, having not know where the stones came from and was offered a $35 credit because we really want you to come back. I was told it was listed under my phone number. Turns out, it wasnt. I called today to give them another shot and not only was I told the credit wasnt there but the SAME manager who wanted me to come back so badly told the employee he was to busy to talk to me. Needless to say we will never be back.
The last time I ordered here they brought me food but forgot my drink, I wrote in a complaint because the driver said he’d be back within 10 mins however he took 40 mins. I also called the store and spoke with a manager who apologized and came to me with a soda within 10 mins after the first driver had already came back but I guess if I would of called I would of gotten it sooner. So good management staffed should be trained better. He could of been more understanding when I told him I had a soda but he got upset that they forgot to give it to him so going forward he should look at the delivery before leaving. I’m currently ordering so I would recommend it hopefully this review gets reviewed to avoid future complaints. Keep up the good work team!
I ordered 2 specialty pizzas taco and cheeseburger. Barely any meat overwhelming amount of veggies especially the onion.
Worst place ever food ordered over 2 hours ago and still no food definitely wont be ordering from here again
Food was excellent !! The workers were very pleasant and welcoming ! I dont live close but definitely will go there again!!!!!
Pretty sad I ordered my food 2 hours ago, ordered 4 pizzas upon delivery only for 3... called said they were sending the driver right back out. Which was a lie because I’m still waiting for my pizza. Called again and said it was just coming out of the oven... if they made my order correct the first time this wouldn’t be an issue. This isn’t the first time it’s hallened. I feel bad for my fiancé who just worked a 13+ hour day who has yet to eat yet... such a shame!
This store has always came in clutch for me, great service and really friendly people; always polite and promptly.
Charged for a pizza I never got. So Im assuming someone just signed for it rather than actually getting out of the car, with specific directions to where I live, and delivering it. I dont mind getting it but I paid for delivery not me walking out to get it service.
The food is good it does not take long for your order to be ready the staff is courteous and the price is okay
We love Dominos pizza, probably order for my family of 4 at least 2-3 times a month. BUT, the Broadway Dominos seems to have problems either reading what comes in on the online order or ignores it. Last order, I ordered a house salad with ranch and a caeser salad. I got 2 caeser salads with no dressing at all. I also ordered both of my pizzas pie cut. I even included a note in the only place i could (driver instructions) that we wanted our pizza pie cut. Both pizzas came square cut. And this is not the first time weve had these issues. Well see what happens tonight...
Ordering for delivery is horrible because they never get the order right and always blame the customer. Not only I witness it for me but got friends as well. But I do order for pick up and if they mess up they give an attitude about it but still do it. They are very disrespectful. I think they would do better with a whole new management and team. But thats just my opinion...
Who doesnt love dominos.
Great food decent service.
I order from here almost every day 🙄 because that is my life. But yall need to stop rushing orders at 2am because youre tryna get out of there, sometimes my food is smmmmackkkk other times yall have cooked it so fast on so high and rushed my cinnamon twists are hard as rocks 😭 chill you will get outta there i promise. just talked to the nicest lady ive ever talked to at a fast food joint a 3am like why is she so happy? Idk but i have a feeling my food is gonna be on point!!!! THANK YOU FOR COOKING FOR MEEEEEEEEEEEE AT 2 AMMMMM YASSSS
I live near this dominos and their drivers are awful always speed up on my tail, on more than one occasion they’ve also almost hit my car because they don’t pay attention. Order from a Pizza Hut
I work there its the best place to get your pizza and salads and hot subs and a lot more
Looove Dominos
Never had an issue. They always come fast and everything is accurate.
Very good pizza very. friendly staff.
I called and got a snotty attitude just to price something then call back and she picked the phone up just to hang it up
The delivery guy screamed in the phone because he didnt know where my address was, laughed at me for my foreign accent then tells me he doesnt care anyways, he gonna return the pizza to the store.Surprisely find my place right after I call the manager thoGood job mohammed ! Im so glad I tipped u online, cant take it back now :)
Worst service I’ve had ever been on hold 30 min I order food yesterday never got it nor did I get a refund never ordering from this place again
Went there to get pizza for kids who cleaned the barn. Not too bad for the price. Not much in topping..really skimpy. But all in all..kids were hungary. Broadway hill is a little tricky getting back in traffic. Had to turn left to get back..went against traffic on the hill .
Well run establishment. Food shows up on time and correct, all day everyday.
As always great pizza and friendly driverDefinitely recommend
Pizza is nice and hot and fresh, but I dont understand why the cut it into small square pieces and not the TRADITIONAL SLICE cut
They dont deliver past 4 miles. Thats b.s. Im starving and I offered 20$tip. they just said no and hung up. How rude. Its 11:15pm they r not busy right now.
Well I called in a $40.62 Order at 2:15am on 6-1-17 and my Order was never delivered and Im not happy about it, The gentleman in the phone told me my Order for delivery would be an hour and 16 Minutes well its not 3:45am and still have not received my order! You lost a customer and I will not be ordering again and the Corporate office will also be hearing from me also!!!
Always comes piping hot and with a friendly smile
Absolutely disgusting! Everyone that worked there was so rude ! We called to order my food and the person gave us false advertising. Then I got there and had to wait 45 mins before they acknowledged me and asked if I ordered. They handed me the food and they got the order wrong telling me I didn’t order specific things because all I did was talk talk talk. The manager at the time I believe his name was josh was so unprofessional telling us that we’re making him frustrated. They’re very unsanitary touching all items and food with no gloves on. I watched someone making pizzas rub there nose then grab a handful of cheese and chicken to put on a pizza. They were All cursing each other out because there was no good communication. If I could rate this 0 stars I would because I was completely unsatisfied.
Good pizza, clean store, staff usually attentive. The location kind of sucks, right by a traffic light on a hill so getting in and out of the parking lot can be a bear.
HORRIBLE.Dominos has a 2 for $5.99 deal for pizzas going on and I have taken advantage of it in the past to get two gluten-free pizzas.Today I wanted to order one gf for me and one medium for my family. I was informed gf pizzas could not be used on the deal. So I would have to pay almost double- $10.99, for a gf pizza that is 2 inches SMALLER than a medium pizza.Thank you Dominos, for discriminating against people with gluten intolerance. If I ate one slice of your regular pizza I would be doubled over in stomach pain. But because of this discrimination, I certainly will not be ordering from you ever again. And historically, I have been a big dominos fan.You should work on your customer service, because you just lost someone who was formerly a loyal dominos customer.
Here’s an updated review: DONT GO HERE unless food poisoning is appealing to you. I missed work because I was too busy sleeping next to the toilet. Thanks dominos, finally lost that ten lbs I was trying for! 🤢Paid a dollar extra for marinara sauce for the cheesy bread- didn’t get it. Pizza was lacking in sauce as well. Guess you have to b.y.o.s
Omg the wings are so yummy, the pizza is always hot and fresh
Perfect every time. Surprisingly good for the area.
I order Dominos all the time.. and I jus ordered my first free Pizza.. I am too hyped..
Fantastic ordering experience with some great fantastic employees
They aint give me what i order gave me someone eles pizza
Good pizza. Great deals
I absolutely love Dominos food, quick online ordering and delivery.
Thank you Dominos on Broadway in Schenectady for being out delivering food tonight!! Roads are still terrible from all the snow!!
I love the easy online ordering and quick delivery
This was absolutely the worse service ever my pizza was cold i had to heat it up when it got here , my wings were also cold and i asked for bbq wings and i got spicy , i bought a blue cheese cup and i did not get it the dominos tracker told me that my food was here and it wasnt it took almost 2 hours for me to get my food i am not very happy .
An hour and half for an order that i was told 20 min to half hour. Not even an apoligy after being put on hold for a second time ...computer said order was recieved at the 45 min mark. Hmm not by me..
Terrible. Took over 30 minutes to order. Delivery time was to be 1 1/2 hours. Took 2 hours and the pizza is cold. Have been on hold for over 20 minutes now trying to complain.
Always great online deals
This place is absolutely good and nice.
My Pizzas was hot and the rest of my order was just the way I ordered it. Ty.
Was really delicious love the lava cakes
Sandra is the so called manger at this store . Horrible customer service. She was nasty, very rude arguing with a customer and refuse to believe that they made a mistake in which they did . I’ll spread the word. Don’t bother spending your money in this establishment 👎🏽👎🏽👎🏽👎🏽👎🏽
Give 0 stars. Messed up order and Delivery. Guy kept all remaining Bills ( didnt ask if there was any change) ... By the way it was a Tuesday so not busy
The staff is very friendly and eager to help. Very talented crew.
Very annoying wait to be served and when served bratty un-trained employees with absolutely no customer service. it is very sad to see this and i recommend not to do business here.
Took them 2hr to deliver my food
I just ordered... At. 1230 am..... Youre now closed.... I ordered 30 dollars worth of food. I never got it and I was charged. They all kept saying the food was coming. THREE GODDAMN HOURS. COME ON. I am so hungry...... What the hell. Never again. I order from here all the time..... Also. My house is FOUR MINUTES AWAY. LITERALLY. 4 . FREAKING MINUTES.
Nice store with helpful staff.
My fav location
Theyre always fast and the food is always perfect. Couldnt be happier with them every time.
Food it ok... heart burn when i get red sauce
Pizza was delicious, order was correct and fast delivery.
New thin crust pizza is awesome
Pretty good place to eat
I just now order and I open my box of wings and they are burnt 🤢🤮
They told me that the garlic dip and crushed red pepper was in the box....it wasnt
Employee overcharged me and printed the receipt as exact change and took my money the manager took care of it however.
Great service..
Good food and open late!
Always nice and polite!!!
I literally called and asked if they have any special and they just hung up worst customer service ever
This location always gets my order right , thank you. Clean and friendly.
Always good and delivered hot
I love the sausage!
Ordered a pizza and soda, it was never delivered. Service is awful.Oh, but their pizza tracker on their website says “mmm, hope your enjoying it! Its like a slap in the face.
Total reviews rating 3.7
199 Reviews for Dominos Pizza 2023:
Review №1
2022-07-17Honestly been ordering here for years, but the quality dropped bad. Pizza getting burned, wings with little to no sauce, breadbowl pasta but no bread just a tin. I dont know what happened but every time i order im just disappointed.
Review №2
2022-06-24Used the app to order, paid cash in store, got my food fast. Pizza was on point. I plan to return. Dominos is running a great value that is defying inflation trends.
Review №3
2022-07-18Good pizza, served by a friendly and courteous staff
Review №4
2022-04-29I love this dominos and everyone in it. Thank you for dedicating yourselves to making the best dominos pizza around. Keep it up everyone your all amazing. Broadway #1!
Review №5
2022-02-27Most unprofessional place I have ever been. I literally dont know how this place stays open. No sense of work pride or even a level of caring. I would recommend their corporate entity look into this location and the various food staff standards I watched violated well I waited for my food cooked.
Review №6
2022-01-23I like this location. Everyone is nice. Busy but out of years my order was only missing something a couple times. We have only had trouble with one person at this location. Total d*ck once. But overall this dominos is a great one. Just check your orders, they were always more than helpful to fix it. 😊
Review №7
2021-10-220 stars if I could. Girl on the phone hung up on me after my order was marked completed although I didn’t receive it yet. All my food was cold and this is what I got for chicken Alfredo???? It was barely even halfway full. SMH do better dominos.
Review №8
2021-08-21Some people need to engage in their smoke activities after work. Whole order was a waste. Only thing they did right was the $#it came hot.
Review №9
2021-11-23We LOVE this Dominios!!! Everyone is so polite! I especially enjoy coming in to pick up my orders because Im always impressed, and even somewhat mystified by the staff - theyre always going, going, going!!! Our order has never been incorrect, and the drivers always find our house! Thanks to ALL for keeping us fed on nights I dont want to cook!
Review №10
2022-05-12If you dont like your job work on changing it everytime I order from here its a problem & now its just plain annoying plus I always tip and decent tips at that. Never ordering from this dominos again