Kerbside pickup
Yes
Dominos Pizza in Syracuse
Categories
Location on the map
Syracuse, Onondaga County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 315-437-3330
Site: https://www.dominos.com/en/
Site: https://www.dominos.com/en/
Opening hours
- Monday:10:30AM–1AM
- Tuesday:10:30AM–1AM
- Wednesday:10:30AM–1AM
- Thursday:10:30AM–1AM
- Friday:10:30AM–2AM
- Saturday:10:30AM–2AM
- Sunday:10:30AM–1AM
Dominos Pizza in other cities:
Comments (199)
The drivers here are the worst! Call the store with a complaint and they all tell you to come in and fight. Very unprofessional. 2 Burnt pasta bowls, but somehow enough sauce for 12 bowls. The drivers will slam 2 liters of soda into your neighbors car when they are on the wrong property and the neighbors are pulling out there driveway because they think that they ordered dominos and not you. My neighbor even showed me the security camera footage. The picture below shows him hitting the car( cant upload video here but it on social media)
Took over an hour an wasnt even warm when arrived.. way to overpriced for the qualitly. luckily this time they remembered the sauces i paid for!
They gave me the wrong order and they tell me to pay when I told him I didn’t want it
Pizza was perfect...just as I ordered and the delivery man was so pleasant...it was a wonderful experience...thanks to all involved...
Excellent pan pies! Way better than its ever been! Good service quick delivery, delivery tracking and superb deals. We had ordered pan pizza two orders of bread sticks knots and dip 2liter of soda all for 30$ bucks! They threw in an extra pizza pie! This place goes above and beyond to provide good service and the tastiest doms had ever been. When they had forgot side order of 2 dipping sauces they brought four more for a total of 6 garlic sauces. Highly recommended. Food quality 10/10 customer service 10/10 delivery time 10/10!
Had an experience with the Manager on duty this evening at the Teall location regarding a sub standard product delivered to my house. The wife called and was ridiculed, argued with, and eventually hung up on. After I called back the Manager changed his tone and apologized, but not until It was made clear that I wasnt looking for a hand out and his conduct would be forwarded to corporate. This is the last order we will place, and I would discourage anyone from doing business at this establishment. The Customer is not right here, nor are they a priority. There are too many options locally, explore them and take your business elsewhere.The attached photo is a 7 dollar Chicken dish that was 85% hard cheese and the rest Chicken....bits, maybe. While no real dish ever looks anything like the menu item - this was next level. Disregard the fact that it looks like vomit, there was next to no meat actually there. The wife Texted a photo of this to the Manager at his request, but he was unable to rectify the situation, either through an inability or incompetence. It was difficult to tell.
The food was good, but overall the cooking station could have been kept clean. Clean up after making pizzas. Phone etiquette needs much work. I waited in my car for my order and they brought the order to my car.
Order was supposed to be completed by 9:25 it is now 9:44 already paid was told it would be another 10min though I dont understand why store was empty and quiet when I arrived. Order hadnt even gone in the oven yet. No apologies no discount and no explanation. 1st time ordering from Dominos and its already disappointed and havent even gotten food yet. Its now 9:48. No stars not even one at this point. Just got food 9:50 got an apology and a free Coke. I guess Ill leave 2 stars for now.
Well the estimated time for delivery when I placed the order was 26 minutes. It has now been 1 hour. No delivery. The so-called real time tracker informs me that the delivery left Dominos 30 minutes ago. Standard service I suppose. I will not order from Dominoes again. Sadly, I doubt the manager of this Dominoes cares or will bear any consequences for his/her/its poor performance. I dont blame the delivery driver. I blame pathetic management. The pizza just arrived after an hour--30 minutes later than predicted by Dominoes. It is cold and fairly inedible. I also requested text updates but they never came.
Last time we ordered from them, the pizza was cold when it arrived and, even reheated did not taste all that good.
Just what I expected plus the customer service topped it all off. Everyone was busy keeping the customer happy.
Everytime... great pizza, great prices, great job! Thank you Dominos Teall Ave😊
I ordered online, As of covid I asked for my food to be placed on my table on the front porch of my house. The delivery driver knocked on my door as my husband answered. My food was dropped on the ground by delivery driver. As Im letting my husband know he can bring the food back with him and dude hears me he is closing my front door not porch door. Rushes back to his car as Im calling for him. I call Dominos and Ibrahim acts Iike he cant understand me. I said can I speak to someone that understands English. So he says I refund you money. Then he calls me back to back repeatedly until I answer. He says I bring new order. I agreed and it never happened. Im not happy. If I could of rated them 0 I would have. Very very unprofessional.
Excellent pizza and pulled in and employee brought pizza right to us. Amazing.
Took over an hour and still had not left for delivery. Absolutely unacceptable from a fast food pizza shop. Also conveniently when I call the store to ask about my order and why it is taking so long, you cant get ahold of anyone and you just sit on a perpetual loop of automated advertisements. Does anyone even answer a phone for dominos anymore?
So I thought it was a great idea to order from here tonight, sounded rather good, but I was in for one rude awakening. I got a medium pepperoni pizza and a Philly steak sub. I get the pizza and the top is completely smashed in, not even hot and undercooked. And the sub? Bread is soggy, cheese and meat are burnt to a crisp. Absolutely DISGUSTING. Thanks for ruining my meal tonight Dominos. Next time Ill just go and order from somewhere else.
Lots of confusion for in store pick up. Delivery is always good. Food quality is good.
Person answering the phone was awesome. Food was great. The delivery driver felt bad that he couldnt deliver directly to the hotel room I am staying in. Not his fault. Management of the hotel wouldnt let him in. Great experience using this branch of dominos.
NEVER RECEIVED FOOD. I ordered online at 11:28pm on 3/28/21. Order #2500. After ordering i got an email confirmation and i decided to check the tracker— “Sayed began preparing your order at 11:29pm”After that i closed my phone and waited patiently as the email said it would take 71-81 minutes. Keep in mind that this location closes at 1am. After a while i tried checking the tracker again and nothing came up except a blank tracker bar. I called the store 3 times at 12:56am and no one answered except voicemail saying the store is closed. And here i am over an hour later typing this at 1am with NO FOOD.I ordered $36 worth of food and left a $15 dollar tip because i read all the bad reviews and decided to give them the benefit of the doubt, “maybe they’ll be good if i leave a nice tip. And what do i know? NO FOOD ARRIVED.I am absolutely disgusted. Made me wait over an hour anticipating food for me to go to bed hungry at my hotel. Don’t bother reaching out to me to speak to “management”. Would probably be better speaking to a trash can. I will be telling everyone to not order Dominos. Unbelievable.
I ordered a pizza tonight and was given the wrong kind. When I called a manager was put on the phone and he advised me he gave me the right pizza. After I informed him I took a bite and I can tell the difference between garlic and cheese AND that there was sauce on it he advised that there were no drivers and I would have to pick it up if I wanted a replacement. He didn’t even try to fix the problem and was obviously irritated by the call. I honestly wasn’t too upset about the issue until I called and spoke to management. Good thing there are a ton of other places I can go to.
Excellent service every time. Count us as loyal customers!
Excellent, fast service and delicious food every time!
Hard to beat price with the promotion they provide. Great place for a family dinner on our way to vacation place. We fed 6 people (with teens) by spending $17 there and everyone was satisfied with the pizzas.
This store is the best ever!! My orders are always quick and easy. You can track every move from going in the oven to making it to my house. Its amazingly easy to use and i love it. Thanks for being so wonderful Dominos🥰
This place is the worst Pizza spot to go to. They are always rude with their customers. They have no manners and their pizza always c oo mes extra greasy. Ive called there about 3xs hoping the rude guy who always answers would change his tone but nope hes rude and everyone in there are also rude. I will never order from this ghetto pizza shop again.
Ordered delivery for the 1st time recently since just before covid. Delivery time was good in fact came earlier than expected. Wings were good, alfredo was good. However, the philly cheese steak pizza was undercooked. And Ive been a Dominos Philly cheese steak pizza lover since it came out! And I dont believe its suppose to be made with pizza sauce?? MISSED having what it tasted like originally. HOPE its better next time!!
They have no idea how to properly bake a CHAIN RESTAURANT pizza. How do you manage to turn a pan pizza into a flat bread? Also, like many others have said, their pizza has a good chance of being delivered raw and cold. You’ll also have to wait over an hour before your food will finally be delivered, which is unacceptable.
Sometimes they get it right alot of the time they get it wrong I had uncooked pizza before and the wait is ridiculous
Perfectly correct order, nice and hot, everything i purchased was there. wish i didnt have to worry about my order being wrong, but theres only so much you can do when theres restaurants that are only half as competent as this place. another successful order.
Stopped here while my vehicle was being serviced close by and was pleased with the very courteous and friendly staff. Normally dont expect that from a chain pizza joint. Food was decent as well. Recommend purely for great customer service!
If I could give them no stars I would. Food was cold & burnt
Did not ring bell as instructed. Pizza cold. Soda that was ordered not delivered. Attempted to reach by phone. On automated hold recording - 15 min. Called back. Recording (or human) disconnected me TWICE after 10 min.
The food was OK, but definitely not if your sober. No delivery option takes away business, especially being in the city. The cashier was very rude though so we probably wont do business here again
This is the best place where you can find Halal Pizza 🍕 😋. Staff and everyone are extremely friendly
Should be 0 stars.Order a small pizza and 16 wings at 2pm, driver supposedly left at 2:33pm and is suppose to arrive at 3:30pm...... this dominos store is an 8 minute drive from my house. This is ridiculous, I don’t expect it to be done without 30 minutes but this is just too long especially for what i ordered.edit: I’ve been watching my delivery person go for a joy ride around Syracuse while I sit and wait.Will never order here again.
I placed my order online, and when the driver arrived he gave me someone elses order. I had to call him to come back and when he did ,he did not have my order with him. He stated he needed to go all the way back to the store to pick up my order which would cause my wait to be well over an hour. I called to speak to the manager and he was very rude and unprofessional when I asked for a refund , he hung up on me . I will never order from Teall Avenue Dominos again and they just lost a regular customer. Plus I turned their unprofessionalism into corporate.
I would rate this place a “0 if I could. Worst place to order from . They lack customer service skills here. This isn’t the first but yet, the 2nd time that my order is wrong, missing items or it isn’t ready on the time frame it’s supposed to be ready. Today I ordered a jalapeño chicken pizza with chicken poppers, as I was tracking my order online when it said it was ready I send my husband to grab it, when he arrived he was told that they didn’t get my order. Few minutes later they found it but it wasn’t started on yet, why would the app say it’s ready and the staff haven’t even started the order yet? Let me just make it clear that without customers the store wouldn’t be in business but if the staff keep on pushing customers away it will be out of business sooner than later. Acknowledging your mistake would be better than standing their arguing with the customer.
🙄 pizza was kinda crushed toppings pulled right off
I love Dominos, order from this store all the time. Never have problems besides the drivers occasionally getting lost. Strange how no other delivery service ever has trouble finding it. Very easy if you know how to use a GPS app and a phone. Brings you right to the door.Tonight I ordered $40 worth of food from them, and after the delivery took too long and the app said order completeand I was still empty handed, I called and asked and the person on the phone said he was still out and to call back again if the food wasnt there in 10.At the time I called again, at this point it had been an hour and a half if not more since ordering. We called and asked again about the status of the food, and got hung up on when we asked to repeat what was said because we couldnt understand them.Called again and asked to speak to a manager, got put on the phone with someone who wasnt the manager and they told us they cancelled the order and they had never said anything about cancelling on the phone. All because waiting a half hour was too long of a wait.
Always good food at a decent price.
I usually order from this Dominos all the time but this time I never received my order. I waited about and hour and a half for my food and called multiple time asking about it. I never got a clear cut answer on how much longer. They just kept telling me it’s on the way. I guess I’ll never know what actually happened to my order. Hopefully next time my experience here will be better.
Foods always on time never a complaint Thank You
I placed a delivery order, I’m just 5 mins away, and waited for an hour and the tracker said the order was completed. No food. I called and was immediately put on hold for 5 mins, so I hung up and called back. They said to give it 45 more mins, as it was busy and the food was out for delivery, so I waited. Still no food. I called back again, put on hold, and they said they had remade my order and that it had been resent. 40 mins later I received burnt pizza and cold cheesy bread. Never again will I order from this place.
Awesome Pizza , nice delivery drivers always fast . And the pizza arrives hot couldnt ask for a better pizza place!
I must say the food that they got right was perfect, but I ordered a bacon & pineapple pizza for my daughter (her favorite) online and received a plain cheese pizza, and the manager at this store had no solution to make it right... I have never delt with a food service manager that basically told me it wasnt their problem, to bad deal with it!!! Very disappointed with Dominos Pizza.
Went in to order Saturday night dinner, service and food great!!! But I stood and watched a young white male eat a slice of pizza, talking as food was falling out of his mouth over a box . He then took a paper towel, wiped his hands, mouth and rubbed his nose. Proceeded to touch dough bins then grabbed a dough and started to make a pizza. I couldn’t just stand there and say nothing. I asked where was my order , ensuring the box was not the box he ate over and told my cashier that he may want that other young man to wash his hands!!!!! He replied, “ I know” and never said a word. I received my order and then told an African American lady that he should was his before making more pizzas. She did go over to say something to him. I left store, watched from my car as they all conversed, some laughter and then the young man who had eaten over pizza box pulled out his cell phone and never washed his hands. Do you guys not have a break room? Is this ok to eat at the serving area?? I know public kitchens are gross, but when customers can see your hygiene habits , please be more diligent to clean your hands and follow company protocol!!!! #DISGUSTED
I was told 35-45 minutes waited two hours.. Checked the tracker it said the driver left with the pizza and a hour passed still didnt show up.. Rather than addressing my concerns manager tried convincing me a pizza will be fresh up to three hours.. Ive been in the restuarant industry 28 years and that was a TERRIBLE rebuttal.. This place is getting worser and worse each call.. I send an email to corporate about my complaints almost a year ago and havent heard a thing..
Communicate with each other. If a customer calls asking wheres the food 45 min after the app says its out, dont just routinely say, if its not there in 15 min, call us back.okay, then we call back to be on hold 15 more minutes and no food. That strikes up ANOTHER household member to call, then be also put on hold immediately, just please hold after i explained you have someone in my house on hold and...*click*, Im on hold.But then I talk to the driver and he had 7 orders in his car. I get it NOW.. your business is slammed. .. If you would have explained the driver has multiple deliveries, were busy, youll get your food in order recieved, would have been A LOT better to comprehend other than not communicating but shoving us on hold.
Dominos APk said order was ready @8:45. You NEVER offered touchless pickup. NEVER. It said come in to pickup your order when I touched I am here button. So I went in and my order was NOT ready. Employee said order was ready but I waited 3 more minutes in the store and I told them tobring out to my car. One of the employees makinga pizza yelled back to me as I was leaving to my carYou will just have to come back in Maybe the Dept. ofhealth would like to know this. Why do state you have touchless pickup when you do not? Why was order not ready for 15 more minutes when APK said it was ready. So muchFor Dominos trying to prevent spread of Covid19.Nice attitude your employees have toward the customer.The only one that helped and brought food to my carwas a foreign (I think Somalian) employee makinga delivery. Maybe your American employees shouldfollow the foreign employees example. I will not beordering from Dominos until your attitudes aboutsafety and rudeness change.
Frequently order from this location, and more times than not, my pizza has been EXCELLENT. Yes, this is a chain, but I have experienced non-chain level of quality from other locations and this one consistently performs to the Dominos standard. Yes, on the occasion the driver will forget the drink or the dipping sauce, but on the whole, I would order from there in the future.
Ordered with expectation from website of delivery in 22 to 32 minutes. Tracker indicated food on the way after 20 minutes. For less than 3 miles it took over 40 minutes to arrive. The pizza was not hot. Called manager who just said they were very busy and website the tracker dont accurately reflect delivery times. Big disappointment.
I ordered a pizza for delivery. Gave them my address. And a hour later they say it was pickup even though they told me the delivery fee. Unbelievable!
3:00pm Sunday 1-26-2020. Kept me on hold 7 minutes, never came back on the line. Stayed on hold, called two more times from a different phone, busy, busy, then forwarded to the managers voicemail, left a message. Called again, got a guy who said the gal was there alone and he came in to help. No prices on the webside, you must order and put every item in the cart to see what it costs. Very time consuming. He said thats how it is. I asked about specials, he told me a few things I didnt understand and hung up on me. I ordered online and will post more after pick up. Food OK.6-04-202. Ordered 2 more times. Last time, $90.00+ Good food, fast.TONIGHT, 60+ minutes to order. $70.00+ of food Order perfect 10 times. Try to check out, PC, crashes. Try to pay, crashes, says coupon not available, not which one. Price is up by $25. Repeat, tweak, repeat, tweak order.Overpaid big on 6 items. Local staff is good. Website horrible! Need LOW SALT for people w/ heart probs. I order from Papa Johns to get that. Dominos LOW SALT! Fix WEBSITE.
Ordered awhile back from this location but I got to busy to leave this review..while staying in Syracuse we ordered from this location..it was the first time I used pay pal to pay and it didnt look like it went through as the order screen did not state thank you for payment and I checked my bank acct and nothing was taken out. I received a text stating their driver MATTHEW had left the store to make the delivery but it took him 45 minutes to arrive. Its a 15 min drive to the hotel we were stating at and since I didnt see proof that it was taken out of my account my husband gave MATTHEW money for the order and tip (he seemed to have hesitated but didnt think much of it). On Sunday I seen the money was taken from my acct and I called dominoes right away stating we gave MATTHEW 25$ and he never said it was pd for..the gentleman I spoke to on Sunday stated he would try to reimburse me and he would call back on Monday..did not receive that call..I then called them back on Tuesday and the gentleman I spoke to thought it was taken care of but nope it wasnt, so he said to call back on Wednesday after 5 pm and speak to the GM which I did.. I once again explained the situation and he didnt speak English very well and had to keep repeating myself and explain Matthew knew the order was paid for but took 25$ from us...the GM called me back after checking into the situation and Matthew stated we only gave him $4 which is an absolute lie..the GM refused to reimburse my acct but stated he would give us credit at his store..i explained I did not live there...my husband and I order from dominoes every time we go away and never had this happen .. I told him Matthew is a liar and thief but refused to believe me that he pocketed the money..horrible customer service!!!..so be wary of this l8cation and driver!!
Terrible customer service. Made my pizza wrong and insisted that I was wrong. Then told me that if I wanted a refund, new pizza, or store credit I had to come in and bring in the pizza. I ordered delivery and that is not right I have to come in. The point of delivery is so I don’t have to leave my house. Even when I came in they still tried to refuse to give me a new pizza or a refund.
App always says food is done and it’s never ready when u get there to pick it up. The young lady and the guy tossing the dough seem to be the only ones ever working. Everyone else besides delivery guys seem to be standing around having a good time. Then after all that I get home to a burnt pizza.
Usually great, Ive gone here for years but today the seasoning on the crust tasted like actual soap for some reason. Called them, they said theyd send fresh ones, and they sent larges instead of mediums which was very nice. But when we got them, the crust was still absolutely unbearably disgusting. The rest was fine, but the crust was completely inedible on four different pizzas. This has never happened before, and when I called about it, I said to them hey, dont worry, not gonna ask for more pizza, just saying, the crust still tastes like soap and I really just cant eat it, so I think something might be wrong, to which all the person on the other end had to say was basically okay, thanks. Not sure what to say. Ive loved it for years but today the crust, usually the best part, was completely inedible.
Always fresh and ready. Great coupons.
I usually would try to leave a good review but this has to be the worst dominos I have ever been to or have had delivery from in my life. The place will be open and the phone rings off the wall numerous times, the staff are rude and even one time had one swear over the phone like it’s normal at the job to do so. Whoever manages the place needs to wipe out all the staff and start new or maybe they are the issue. I don’t recommend this place to anyone and I’ve ordered from there a lot but it’s the same thing over and over and over again.. it’s so close to home so it sucks. They need to figure it out.
Ive gotten pizza here twice now, when Ive been out in Syracuse for work. Both times, it has been excellent. It tastes great, its made fast and fresh, and its relatively cheap too!
Terrible management, and staff who takes phone orders is a joke. The dominos tracker app is a joke also. The delivery drivers are the best in the biz though! These guys are the friendliest delivery drivers I have ever met. They are the only reason I gave 2 extra stars. They should really find a job somewhere else, because they are too good to be working at dominos on Teall ave
This was the worst experience Ive ever had with Dominos. My Food was throwed together. The bread was soggy and half of my toppings were inside the box and not on the sandwich. I wouldnt even order food for people I dislike from this location. This location should be closed. Poor Service. Couldnt understand the driver when he called. I will be contacting corporate about this franchise.
Quick service, food is tasty!
Had a horrible experience here. Make sure they deliver to you before you order. My girlfriend and I stayed at a hotel and ordered from here, they took our money and never delivered our pizza, said that they didnt deliver to our location. Not a big deal but they never refunded our money! And when I called the manager he said it was my fault for not calling them back the next day? Very upset and frustrated with this place.
I wont order again wasnt happy I went got my order I did online got it came and didnt get my whole order and had to go back thats not all I called them took a bit to get them and when did was told to hold on and got hung up on and had to call back I got to talk to someone finally and then said they had my order so had to drive back and wasnt happy again I wont order again from them
You guys suck. You won’t deliver pizza 2hrs prior to closing. This is the 4th time it’s happened to me. Night shift people need to get checked. They have a little clique and I bet they tell each other to not pick up calls after 12 or so bc I’ve been left on hold for almost 20mins in the least busiest days of the week. Managers need to straighten up these suckers. Tell them to do their job or find one elsewhere!
Ordered a pizza for carryout. Get there and it wasnt quite ready yet, which is fine. While I wait, I watch the employees making orders. I notice not one employee is wearing gloves. I ask one of the employees why. Her answer is because we cant stretch the dough with gloves on. And what about the toppings? The are sticky and wet...really??? I will never return to the location again and make sure everyone I know that goes there knows how clean they are.
Service and food is good. But the POS machine was broken. Need to enter credit card number manually. I was confused whether it is a scam. The place is not comfortable.
Shame on me for not checking to make sure I got the right pizza before I left the store on Teall Ave in Syracuse, NY. Lesson learned
Ordered from Syracuse Ny location, ordered medium pan cheese with extra cheese and order of cheesy bread, pizza was a disaster and the cheesy bread was undercooked had raw dough.. totally unacceptable!!! I will never order from this location ever again!!!! They need to learn how to cook there product before they send it out.. wish I could attach pictures to show everybody...
The absolute worst dominos in new york not only worst looking pizza i ever saw it was undercooked even after i stated well done. Not to mention my order was delivery. And when i called to complain they said i could come pick up a new pizza
Great pizza!! Great serviceMy digital order did not go through. When I went in to inquire,they said they did not receive my order. They made my pizza quick and right!! Great job. It tasted great too!!
Every time I order either online or on phone they get my order right, the food is always and I mean ALWAYS at my house with in Id say a half an hour.... and its always hot and fresh. Any time I want a quick easy dinner Dominos is the spot I call!!!!!
I ordered through the on-line app and there was an error processing the order so my sauces did not show on my receipt. My order was delivered without any of the sauces. I called to explain this and the manager on 09/30/2016 at 4:30 pm said its not his fault that the order didnt go through correctly on line and he wouldnt do anything about it. I then started to ask another question and he hung up on me!
Dominoes is great an always on time. The only thing I have to say is there rewards is a little off for me. Its great that there giving back but you have to get 60 points and in order to get 60 points you spend about 100 dollars or a little more an in return you get a free medium 2 topping pizza with is 5 bucks an some change. Ok why not give a complete meal pizza side an drink. I believe that would get alot more service. But thats all I ha e to say
The worst of the worst. Called in to order a large pizza and some wings, 2 hours the driver did not show up, i called back to figure out where my food was, a female picked the phone up , was very very rude , told me to go kill myself because i told her i was disatisfied with the service because my stuff was going to be cold . Food came in exactly 2 hours and 43 mns after ordering , my food was already cold . Dont bother ordering here , they will screw your money and time.
Great and fast service. Using the dominos app when placing an order rewards you with points. Points you a can use to get a free pizza etc... Only issue I have with them is not putting enough cheese on their pizza.
Absolutely the worst pizza on earth. Contacted Dominos corporate office and nothing was done to resolve how awful the two pizza and wings were ordered were. One pizza was loaded with so much cheese they undercooked it. Will never order Dominos again.
Bread bowl with chicken alfredo was very good!
Went today to order food and was told i couldnt order anything. They didnt say exactly why but they were open and plenty of left before closing. Probably wont return to this location on teall ave. After working all day the last thing i want to do is go home and cook. Thanks for nothing!
The order arrive more than one hour after the order. The pizza was cold.. piss poor.. would recommend going to other locations.
I guess the Dominos guarantee is a optional franchise participation thing. These guys refused to make my order right stating its out if my hands. No wonder people hate New York so much.
I ordered two vegetarian pizzas and I got a slice with a piece of pepperoni.I don’t eat pepperoni as I am vegetarian. This is really disappointing as the same thing is happening for the second time. Worst customer experience.
I loved the experience matt always makes the pizzas or dan and their always quick to deliver under 20 minutes! hot yummy food i order so much Ive already recieved my two free pizzas! Thanks dominos u save lunch and dinner on a dime! ...a very happy mother of three THANKS AGAIN!!!
Food is always good and well prepared. There was some displays of affection behind the counter by 2 employees on our last visit when I was with my 9 year old son. Was a tad bit inappropriate.
I like this pizza .... The people who work there are friendly
They are the best they have the best lava cake, pasta, pizza and alot more. My dad works their and he says tat it is the best job. Their people are sooooooo nice(And by the way i just ate dinner from their last night yummy 😋 😋 😋)
Would give 0 stars if it was an option. Teall ave store wont deliver 1.6 miles.....either pure laziness or they just dont care to make money....and North Syracuse is over 1.5 hours wait time....smh.....Dominos used to be really good
The guy supposedly took my payment by typing it in waited the 15 mins for it to get done. Then i come back to see if its done and oops the order was never placed. No apology for the inconvenience or nothing. Now i have to wait longer because of his incompetence
The other day was chillin at a local park talking with a friend we go hungry but didnt want to go anyplace. Placed a order using my app and the cool delivery guy Mike delivered. Great experience
Order was placed @ 11:20, received by 11:45. 5 mins earlier than they estimated and it was delicious, had the correct toppings, and the deliveryman was friendly. 5 stars. 👍
Ordered pizza and wings lastnight for my wifes birthday and got the biggest disappointment of all the times Ive odered from dominos of course the lstime i ordered was when you where dominos pizza the wings used to be great had just enough sauce the wings we ghtot last night were fatty and under cooked the pizza was to thick and not enough sauce also the wings were drowned in sauce. TO SUM IT UP THE NEW DOMINOS EXPIERENCE SUCKED!
Poor over the phone customer service. I had pick up and my pizza was warm had to reheat it when I got home all the vegetables wasnt cooked all the way. Never again
The customer service is horrible the owners that took over are so rude I was rushed off the phone and hung up on was told they didn’t Deliver to my location but a dominos further away delivered I will never order from this location
I order from here all the time and have always been happy. I usually get my order earlier than expected and the delivery people are great!
Bought 10 pizzas and got %20 off them all! Not too shabby at all. Also they are all delicious so thats a plus!
They are amazing my food was great. My Parmesan bites were over cooked I called and complained, his customer service was amazing he immediately mad them to me liking and returned them with no charge
Good app . .great service 👏 👍 👌
Its hit or miss. Had some good and some terrible orders. But its been trending worse.
New owners terrible. STAY AWAY
Worst customer service. I had the same problem for two days in a row they forgot to deliver me my food and the driver never gets out the car before he calls in to say he or she never got a answer from the customer
Worst experience ever 5 pieces pepperoni on double pepp pizza was old n chicken bacon one was over cooked. Cookie brownie was cold and took hour after everything i went through already
They put me on hold for 10 minutes and never got a chance to order. This has not been the first time. Very displeased in this location. Never getting Dominos again. Tired of this treatment!!!
Worst experience ever. Manager is completely unprofessional. I feel bad for the delivery guy. Won’t get my business again. And I’m posting it to social media.
Food was ok and driver asked for a tip after we had tipped online
Definitely a frequent flyer. One of my favorite places around they are usually punctual and consistent with the performance of their job and the quality of their Pizza
I never have an issue with them. Food is always correct, delivered on time and hot. Had a driver forget a soda he went to corner store and bought it and brought it back.
Had an issue with my order. They fixed it promptly and were very polite. I will definitely continue to order from this location specifically.
I ordered pizza and bread sticks never got the bread sticks and when I called to get them manger was rude and hung up I paid for food I can’t even eat worse place ever!!!
I never even got my pizza. Pizza tracker said it was here for about 30 mins before i called and the guy that answered said it would be a couple more mins. It’s now been another 30 mins and no pizza.
Always get great service and fast delivery. My Dominos rocks!!
I get food for dinner every other day and Ive always had great customer service and if they mess up they fix it with no questions asked better and cheaper than most places in always great quality
Very good pizza nice price
Dont order if you live in Watertree of Dewitt. The delivery guys dont understand how the buildings work and constantly have to call to confirm if theyre in the right place. If you dont pick up they will leave and move on to the next order
I decided to order a large two topping pizza,with chicken wings from Dominos,you know showing support and that was the worst mistake I made,the pizza was cold and super dry,and I ask for half of the wings mild and half barbeque and I got some dry tasteless barbeque wings a disgrace
I would recommend this place but it closed down in Westcott area, sorry to see it go!
Unless a specific employee makes and quality checks the pizza, it comes greasy enough to soak through the box.
They messed up my wing order for 2 orders of mild wings which was a pick up and when i got home i realized it was the wrong flavor and asked them if they could deliver the right ones and they said they would charge a delivery fee
They were too busy for the available people. Didnt bring out the order to the car after it was finished. Had to go in and get it myself after about 10 minutes.
This place sucks. Is this what you consider quality? No garlic sauce and doughy as all hell. Colder than my ex s heart. What did you do? Put this halfway thru and take it out?
My first call was at 11:39 it was not answered i had call an additional 5 more times jus to have the phone answered an responded with were closed now mind you by time my call was answered it was 11:55 or maybe 2,3 mins before but jus had say thanks dominos i ordered from the same exact location 3-4 times a week jus hurts see how a loyal dominos lover treated 😢
I wouldnt keep ordering here but just happens to be cheapest in my area with delivery.Order always wrong the company advertises they fix issues/complaints which is a lie last 3 orders were wrong I notified them nothing has ever been done about it.
Pizza came with half the toppings scrapped off the pizza called and all they did was give credit for the pizza forget the fact that it was my dinner
Love the pizza and the chicken wings, very courteous attendant and helpful.
Dimiya is a great associate she suggested that i try t he lava cakes and i love it she has a very pleasant attitude i was very un decided about what to order and she was very patient with me will always order from here
Pizza was delivered quickly, hot and fresh and delivered well within the time allotted. A great deal
We love dominos its close to our house and always friendly staff and quick service
Quick and easy to order. The staff is always friendly and customer orientated. They care about your order and will make it right !
Dominos is better than the other big pizza chains around when it comes to quality, customer service, price, deals, and delivery speeds.
Five-star pizza but find a way to teach your servers to act enthusiastic. Shopping at Dominos would be so much pleasant.
The pizza was perfect (not sloppy), fast service and contactless delivery.
Foods always fresh but don’t do delivery they always forget items you’re better off doing pickup
I had to wait an additional 20 minutes from latest time my food was to be done with no complisation. I had ordered through the app.
Worse store. I would not even give a one star. Bad experience twice. Uncooked and uncut cheesy bread . I asked for replacement or refund they want me to come to store with uncooked cheesy to get my money back on credit card.
Orderd a delivery 3 hours in advance was still 20 minutes late spoke to manager and he wouldnt discount or refund me and was very rude about the whole situation
Horrible pizza service this place should get shut down ,and also horrible customer service. Guys a piece of Advice to you all never order from this place they are such rip offs!!!!😡😡😡😡😡😡😡😡
If a pizza is gonna take an hour, tell me its gonna take an hour. Dont waste my time telling me 10 minutes then make it while I sit and wait for it.
Pretty good quality and it’s consistent with this location. Thank you Dominos, keep up the great work ..!
There pizza is good love what they do to flavor the crust. Cant beat their deals on pick-ups.
This is the second time I did an order if its mandatory for the workers to wear there mask come on wear the masks if we are ask to wear the mask you guys as well.
Order from here alot but after tonight ill order elsewhere food was clod/old basicaly covered in sauce sauce was spicy waste of time and money this shop is going downhill slowly but surely
Sat on hold for 15 minutes hung up and called back and I was placed on hold. Placed an order elsewhere while sitting on hold for 12 more minutes... rude person answered the phone and now Ill never order here again.
Get the app and make an account. Youll be able to accumulate points and get free items. Its definitely worth it.
Can see the bottom in several spots barely any alfredo sauceNo taste. Wont order f here any more.
Called a few times after a couple of lies about my delivery. They are horrible and never deliver food.
PHWLF 2022 TEAL EXTREME UNREAL RED BLUE SUPER COLLECTION CORES MASTERCRACK
Everytime I order from the one on Teall ave the pizza is never fresh and they delivered half of my food and had to come back with the other half...unprofessional when i tried talking to the manager he was rude...
Took over an hour and a half for one pizza, and ruuuude customer service skills over the phone when I called to ask about it. yup. never again. dont even deserve capitalization.
Waiting 35 minutes and when I got my pizza it was burned to the box and the manager was really rude when I ask for my money back .well waiting on my pizza they was all back there eating chicken wings .real bad service and will not go back .
Made pizza wrong. Got a credit. Well see next time. Give places a 2nd chance sometimes people.
Always great and speedy service , orders are always correct , clean store and nice staff members .
Not recommended to nobody bad customer service by delivery times even the manager takes forever to answer the phone Ive been waiting almost 30 minutes and still didnt come to the phone
Second time in a month the App lied and said food delivered and we were still waiting. Only a mile and a half away and delivery took over 45 minutes. Still waiting.
When I first moved in to my apartment the pizza was good I will say I love the pizza tracker. But now the pizza is not even worth it anymore
They have most delicious pizza, especially chicken and cheese is absolutely on fire 👍😋
This store staff is terrible and uncooperative! But the GM-Josh-is wonderful! The star is for him, not his staff
Excelent customer service never had a problem with my order and is always on time....
Ordered at 4pm. It’s 5:43 food is still not here. Online tracker lies. Unprofessional.
The restaurant is always very clean and the staff is very friendly. I have never had a problem at this location.
I called this store 4 times in one day and EVERYTIME I was number 1 they hang up
Dominos website said pizza delivered and order complete but have not recieved pizza.
Excellent customer service. This is only Pizza place in Carrier Cirlcle, which is open until 2:00am.
Foods good, dont follow delivery instructions too well. Reward points dont always add up.
Good place, forgetful sometimes but shift leader maintains great customer service in evening shift, good pizza
The worst !! First de order was incomplete then I called back and then the manager says he can do anything , I was like 😡!!! I’m really sorry for people than make others feels bad !! I Do not recommend this place !!
Easy online ordering, fast delivery and completely contact less.
A great group of kids everybody in there is always so polite, the place in spotless, and very easy for me to get in and out.
They said it would be here by 415 still not here 5clock been on hold now for 15 minutes still can not get any body to answer
Friendly staff. Decent prices. Good food for chain pizza.
Great food and very polite and punctual driver. Yall better tip.
Good pizza and speedy delivery usually
Love Brooklyn Pizza
Try the thin crust, its delicious and you wont have to worry about eating to much bread
Wish i could give 0 stars horrible worst dominos i have ever experienced
This place has to be a joke. Im currently 2.5 miles away an Im being told they dont deliver to my current location. Im a place of business not a local resident.
Cant beat the discount deals. The app makes it seamless to place an order...
Great service but Dominos new recipe is terrible.They ruined a good thing
Every single time I order from here. I literally have to get out my bed. Go all the way outside & get my food. EVERY SINGLE TIME ! It’s annoying.
Tarable place not friendly at all and rush you out and for got to give me my soda
Staff very polite my orders ate always on point
Fast food and it was hot. Delisheces.
Great pizza. But long wait for order the day I ordered.
I order from here often and the staff is always wonderful
Reliable, friendly and have always gotten my order correct.👍
The employees are always polite and my good is always good and made the right way.
Open until 2am but refused to take my order at 1am.
I am 1.9 miles away from the place, and they said that they cant deliver to me 👌😜
The food is great but the delivery is EXTREMLEY slow
The new bread twist are amazing. Much better than the bread sticks
Total reviews rating 3.5
199 Reviews for Dominos Pizza 2023:
Review №1
2022-07-23Second time this week ordering through delivery Abdallah was my delivery person today. Food came hot & crispy. The wait time originally said 38-40 min. But it got to my house in under 20. Very satisfied with the food presentation for both pies.
Review №2
2022-07-23I like their Pizza. I often order 2 assorted items for $5.99 each.If you order on app. Or pay ahead , and let them know you want contactless delivery to car, they will bring it out to your car.Check your order.You can also pick up inside or have delivered.They should not have new employees take orders, especially if they do not speak/ understand English well. This helps assure less errors on order, not a criticism.No dining inside.
Review №3
2022-07-28The pizzas are good & only $5 or $6 depending on whether its delivery or carry out. Dominos is open until 1:00am most nights which is awesome for those of us who work odd hours.
Review №4
2021-12-28This Dominos always seems to have a friendly and hard working staff. Their delivery times are always prompt. Unlike other places I order from, this Dominos has never made a mistake on my order. And I order almost once a week from them.
Review №5
2022-05-24Absolutely disgusted with how this location has been. Go to the dominos at Walmart, so much better! Very disappointed tonight!!! Ordered a cheese dip and it was burnt around the whole bottom AND didn’t get much at all. The other location mentioned gives you more for your money.
Review №6
2020-06-25My first pizza was significantly under cooked (photo on the left). However, when I called to request a replacement (photo on the right), the gentleman I spoke to was very kind and made it right. Thank you!
Review №7
2022-05-16Ordered from this store for lunch and they had it marked as delivered on the pizza tracker almost 45 minutes before it was delivered and then by the time my food was delivered I had to heat it up in the microwave which for pasta and bread sticks just makes it horrible so I had reached out to the store was greeted by someone who told me they were the manager I had asked them why this had happened and all he could muster up to say was I cant help you and when I said why he screamed into the phone I cant help you the owner will be in tomorrow and hung up I then tried to contact again and was told Id receive a call back and still have not
Review №8
2022-03-18Prompt with pick up time, but quality of pizza has definitely gone down. Very disappointing being that we use to prefer Dominos over Pizza Hit, even Peppinos.
Review №9
2022-08-16If you go inside you’ll see everything you need to see. Very unsanitary they need a health inspection! I cancelled my order while ordering inside because of it
Review №10
2022-05-27My order got messed up and the employee here went out the way to fix it. So thank you diominos employees and the Manger that helped correct it. 5 out of 5 experience.