Dominos Pizza in Bronx
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Bronx, Bronx County, New York, US
Site: https://www.dominos.com/en/
- Monday:11AM–12AM
- Tuesday:11AM–12AM
- Wednesday:11AM–12AM
- Thursday:11AM–12AM
- Friday:11AM–1AM
- Saturday:11AM–1AM
- Sunday:11AM–12AM
Dominos Pizza in other cities:
This establishment has rebuilt its quality since the last few years. Its been very punctual and quality driven since I started reordering, pretty consistently, since summer 2017. My orders are so prompt that I never have to check the tracker to see if it has left the store. The drivers are courteous and make sure my order is perfect every single time. They know me already which is pretty cool because they know Ill be happy and I a tip according to the service I know I will get! Thanks Mohammed- and the others at this store! Despite the negative comments, keep up the great work.
I ordered and they gave me someone else pizza crazy to think since its a pandemic now ! They took it back to give it to the customer crazy right well thankfully I didnt touch it so whoever pizza that was for is ok because Im not sick but really makes you think what they doing to the pizzas misplacing orders and not only that when I ask for new order since they for got one of mines they took hours I dont think Im getting that pizza ...
I’m very disappointed in the delivery service that dominoes provides. If each store caters to a specific area then there is no reason why it takes more than 30min for an order to arrive. In my case this evening my order took almost an hour and a half to get here. Then when I called the store I was on the phone for 15min and nobody picked up. Then was cold at that. I’m highly disgusted with the lack luster service provided to paying customers.
I will probably be the only local in the area to vouche for this dominoes. Yes wait times can be long but its what I expect. As far as the pizza itself goes, its dominoes its what I expect. Its good, its filling, and its open late. I dont expect dominoes to check any other boxes for me to continue to order from them. Yeah the local pizzerias in the area are good but where else can you order 2 medium 2 topping pizzas at 2AM? Point made!
Its the worst dominos I ever had! Sometimes my food is under done, sometimes its completely raw, one time I ordered, my order went through and they never came. One time I waited a hour after the tracker said the delivery guy left the store for him to reach me and of course my pizza was so cold and I was so disappointed I just never ate it. You guys either need a whole brand new staff or just close it down for good!!
This young looking guy served some very delicious pizza that literally melted in my mouth because it was super good full with barbecue sauce . All these other ratings by other people is really not true.This fast food restaurant is very splendid. Also the bread i ordered was made very neatly and went into my stomach without any trouble because I have a small mouth and i usually do not like to eat pizza in general.I will never regret coming to this place and will come back some other day when I wish to with my girl friend.But i recommend that the store should have a different type of seat because the red seat is pretty hard and it hurt my butt.
Great for carryout/pick-up; but their delivery is terribly slow.I can order my pizza(s) and pick my order up in less than 10 minutes. That is fine as I am not far away from this well managed location.However, delivery at any time of the day can take forever. This is a very busy location and ordering a Pizza online can be delivered in about 1-2 hours! When it comes to a hot, fresh, delivered Pizza, Dominos is lacking in that service.You cannot call this location. It is very busy and you will be left on an automated hold for almost 30-munutes.All orders must be done online if you want your pizza right away. Avoid delivery.
Coming up on a 3hr wait. Ordered at 5:44, its now 8:23. Tracker says driver left at 7:21. Ive been trying to call for the last hour and a half. Its either busy or I was on hold for 20mins before giving up. Have never had a problem with Dominos before, I guess all the reviews on this location are true. Will never order from here again, guaranteed.
Ordered cheesy bread usually comes with marinara sauce at time of order I added an extra one because I was sharing. Bread comes with no sauce call the shop they tell me it doesn’t come with the sauce that I have to purchase and they didn’t see in the previous order that I order it I purchase over phone they tell me it’ll be delivered. 40 mins go by no sauce, call they forgot driver is “ leaving now “ house is 4 blocks another 40 mins go by no heads up on lateness ended up not even the bread
I over an hour for a simple order also I was told that it would take 30 to 45 minutes instead it took an hour and 45 minutes and I currently still waiting if you would like to order pizza I would never suggest a place like Dominos due to their terrible service their food may be good but its not worth over an hours wait, I was formally a regular after this I wont be, please dominos customers choose somewhere else to order your pizza. I regret the fact that I ever from this low service play
I placed an order at 7pm last night. At 7:25, according to the tracker, it was being prepped. It was baked at 8pm, and supposedly out for delivery at 8:25pm. Id like to know why my order did not arrive until 9:30! And the food was cold!Lets add to that by saying my kids couldnt wait up that late, and I had to make an alternative meal for them.Try calling to store? Ha! Dont bother. Youll get an automated system that will keep you on hold indefinitely.Ive never had an issue at other Dominos, but this one? Horrible is an understatement.I found out that the night shift manager never showed up for work, and the day manager (who had been there since 7am) was stuck covering for him/her. And 2-3 delivery people failed to show, as well as other staff. So its understandable to see why my order took over 2 hours, but it is unacceptable.Id like to see more oversight of these type of branches, that are rated very poorly. There needs to more supervision from the top down to ensure quality service, efficiency and customer satisfaction at all Dominos locations.I will never order from here again.
So i called because they never packed my full order. When i called a guy picked up the phone and while explaining to him, he seem in a rush to get me off the phone when i told him I have ever right to be upset he hung up on me. When i called back he said he hung up because i was yelling(which i had every right you don’t bush people off the phone when your in the wrong)! Then he hung up again and said he gave me a refund. Because of his services I WILL NEVER USE THEM AGAIN!!!
Anyone who lives in Throggs Neck knows NOT to order delivery from this Dominos. You can carry out, but if you NEED delivery dont risk it from this establishment. Even if youre craving your guilty pleasure fast-food pizza, I recommend ordering delivery from your local favorites like Franks, Emilios, Cestras, Tommys, Louie and Ernies, ect (so many other pizza place options in TN). Dominos is reliable in taste as a decent chain-food pizza (Food wise: solid 3 stars) which is why people continue to order from here. The service and the order outcome is what I, and many others, have based their reviews on. My experience growing up ordering from this neighborhood Dominos has always been troubling. Since the mid-2000s this Dominos has been known to have horrendous delivery wait time and incorrect orders. After revamping their brand and recipe in 2010, my family and I has given this Dominos another chance (in fact numerous of chances over the recent years). Better pizza, same bad service. About 8 out of 10 times Ive ordered delivery from here has been on average 2-3 hours wait and/or there was a error in my order. The online tracker isnt always precise and calling can lead you to either speaking with a helpful apologetic worker or being on hold for over an hour.Tonight was the last time I ordered from here because Ive exhausted my time, expenses, and patience. After two hours, hangrily I watched the online tracker claim my order to have arrived an hour ago and (I called the store on my cell phone) waited an hour on hold for someone to pick up the store phone. It was then I was told the delivery person said no one picked up phone when they arrived with the order at my house (number given -my landline phone- had not rung once) and returned to the store with cold pizzas. I refused to wait for them to redo the order, thus I canceled/refunded my order.If you never have had this type of experience ordering delivery at this Dominos youre either lying for them or youre really lucky. Out of the almost 100 reviews skewed heavily towards 1 star with the average of 2.3, I say delivery is a gamble. Take it from my years of mistakes ordering from here and other reviews into consideration. You have been warned.
It’s unfortunate that a chicken Alfredo bowl has only three cubes of chicken . It was just pasta . Timing was good so one star for that . Pizza was good one star for that . $5 Delivery fee and then add tip is more than one order smh . I hope that delivery fee goes to the delivery person on top of the tip it’s the only way it’s acceptable.
Unbelievably SLOW delivery time!! Our pizza was super cold. When I called the store to speak with a manager (Eleana), how I can get a hot pizza from Dominoes, she told me dont order on the weekend. What happen to customer service. She could have easily given me 10 point toward a free pizza but she did nothing to address the issue. I felt she blew me off. I have now contact 1-800-Dominoes and have filed a complaint on her.
Horrible customer service, you order online they ruin your order, you call to place an order and they keep you on hold for over 15 minutes!! Then they forget an order and when you call back another 15 minute wait for them to say they will send it out but then 2 hrs later still nothing!! No supervisor available when you call and Im still waiting for my cinnastix 3 hours later... and this is not the first time it has happened!! Never again!!!! I am currently on hold 25 minutes waiting for the manager to get on the phone! This is all the time with this place. It needs new management or owners.
Very poor service, waiting over 2 hours and they didnt deliver. i called and was told the driver came and called me, but they lied. i was outside for over 20 minutes with my cell phone and they never showed up. Dominos is only 4 blocks from my house. Customer service over the phone was unbelievable, all they did was give excuses. i had to cancel my order. i will never , ever, order from here again.
WORST PLACE EVER. STAFF UNPROFESSIONAL AND DISCOURTEOUS. Service horrible. Manager was an unprofessional nasty individual who should work in a dog kennel because she doesnt know how to interact with humans.I rather eat at the local dive bar out the dumpster than eat in this rat hole or anything from it.Ordered pizza 3 hours and never received. Called and waited on hold until I decided to drive to this rat hole.Asked for a refund and they said they couldnt give a receipt nor did they want too. Then the nasty pig had the nerve to get mad because she actually had to work !!!For a company that stands behind their service they should be ashamed of themselves and just close the doors.If they gave out free pizza I wouldnt feed it tobthe stray animals in the neighborhood.3706 E Tremont Dominoes is a Fail !!!!!Bring back Papa Johns!!!!!
Its always been good until last nite the shorter guy with long hair took my order. zi could sense the guy doesnt seem to be sure of how to do things. i ordered thin crust with sausage, green peppers and onions. he put the order in for thin crust, sausage and bologna i think thats bologna. i was so dissatisfied. well i ll still come back and hopefully that guy wont take my order again.
I called once and pizza took over 2 hours to come and they didnt even offer a discount. Called another time and the pizza was not fully cooked and when I stated that all they said was sorry and ask for well done next time. Last time I will order and will make a complaint to corporate.
If I could give it 0 stars I would. Im 2 blocks away and it took 1 hour and15 minutes to get here. When I called I was hold forever, called back and got someone on the phone and explained the problem and he said he would call the driver and proceeded to hang up on me. I called back and explained my dilemma to the young woman that answered the phone and she advised me to wait 5-10 minutes more because it should be there soon after it had been an hour. When the food arrived it was cold and the woman who delivered it said it wasnt her fault because she had other deliveries even though Im 2 blocks away. First and last time I will ever order from this hole.
Never order from here. 1hr and 15min later and I still don’t have my order. I tried calling to find out what’s going on and 30 min later no one answers. A machine that rambles on the whole time. I live a few minutes away from the location. This isn’t the first time either. Last time I ordered also took over an hour. I figured maybe that was just a fluke but clearly I was wrong. If this location can’t handle calls and online orders then it needs to remove that ability. Close this location.
This is the worse Dominos I had ever order from. Every damn time I place an order and according to the tracker is done and I dont get it delivered until an hour later. And already happened twice I go to the store to pick up pizza and the delivery guy takes the order last time I had to tell them you gave me that excuse last time. And the he goes it really did happened
I just called them back after waiting almost an hour for a very simple order and when the same guy picked up he just hung up on me when I was trying to ask where my food was. Very disappointing this dominos really does suck and I hope they will get punished for their rude behavior
I am SMFH cause i cannot believe that to get someone on the phone is ridiculous, having to listen to some crazy computer talk for an hour or more until finally someone picks the phone up and then apologizes for the delay on my order which i ordered 3 hours ago!!! So now i am walking to the store cause I will not pay for cold ass food and this is the last time I EVER deal with this Dominios! A lot of people who live in Throggs neck know exactly what I am talking about and I cannot even Track my food lmfao unbelievable!!
They take forever to bring the damn pizza. I ordered a box of pizza around 8:50pm And they brought it almost at 1:10Am And the funny thing is that The store is only five minutes away from my house, but when they came to my house in the first time they gave the pizza to the wrong person. So how is that? You just gonna give the pizza 🍕 to someone else without even asking them information about the order.
I would give no stars for this POS version of a Dominos. Being in the Bronx we have plenty of choices for pizza, but every once in a while you want Dominos. This place takes forever to make and deliver the food–for years now. I cant speak to carry out, but the delivery time is absolutely absurd. Im going to switch to another location and pick up if I have to.
If I could give this dominos a negative five stars, I would. I made an order that consists of double cheese and white sauce, but there was no sauce and hardly any cheese an it looked horrible. I waited an hour for that then for a reorder to never come, I have been waiting all night for. I am livid.
The worst very disrespectful to women and the delivery guy are a bunch of liars. Waited over 90 min for my food for it to show up not even in a hot back in 20 degrees weather by the time I came down to. Get my food that only took 2 min he was gone . Went to the store and played my cameras back to the manager he also was rude this place needs to be closed or completely fire everyone
UNACCEPTABLE!!! This place can’t even handle a pick-up order properly!!! The PICK UP order was half an hour late and the representative in the store refused to acknowledge and/or apologize for the inconvenience!!! Will file complaint with Dominoes corporate office about this!!!
As a military personnel never been treated so horribly before by customer service, for a minute I thought the associate was paying me for the pizzia. Very shitty customer service, I asked to speak to the manager believe it or not he was, I asked for his name he said Mdee just Mdee. I strongly discourage any military personnel from going to this location. I belive in treating people the way you want to be treated, Ill be making a corporate complaint!!
I ordered before 2 and they called me to say they had no driver so when I said I would pick it up he then decided to tell me the oven was off. That was unacceptable I would have appreciated he just told me the truth from the beginning instead of trying to treat me like an idiot.
Pre-ordered at 11:30 am for a pick up at 12:30 pm. App indicated the order was ready at 12:36 pm. The only man in the store said the order WAS NOT ready and I would need to wait 25 minutes. Whats the point of pre-ordering? So disappointing and absolutely nothing will be done about it.
This place sucks . THERE IS NOT 1 TIME THAT I PLACE AN ODER AND THEY GET IT RIGHT . TODAY I PLACED AND ORDER AT 8:10 pm AND AT 9:20 pm I CALLED AND MY ORDER WAS NEVER PLACED ! I HAD TO RE ORDER AND WAIT ANOTHER HOUR FOR 3 BOXES OF CHESSY BREAD AND 1 BOX OF HOT WINGS 😐. . They need better workers and ppl who are faster in delivering the food . 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
The most INCOMPETENT, INCONSIDERATE, UNORGANIZED Dominos Pizza in New York State. Waited over two and a half hours for a pizza. Couldnt even get in contact with the workers due to their severe unprofessionalism. The owner of this Dominos needs to SERIOUSLY regroup and FIRE every single employee working there. Such a waste of lives!!!!!!!!!
I went in dominos just to grab a good pie of cheese at 12:10 and i was standing their for about 10 minutes , and the guy was walking back and forth and I ask him why he hasent taken care of me and he just ignored me the window was open ? very bad costomer service please hire someone esle thank you..
The worst place I placed an order at 11:30am and never received it I call many times, they never picked up the phone, I also called the main customer service line and they supposedly contact the store and said I was getting my order in 25 min and it never arrived, I called again and they said that my order was re placed and never received it any way, so disappointed with their service.
The people are very rude and claim that they came to my house and they didnt. And they dont do door service anymore they do the curb service by the phone and if you dont answer then they will go back to dominos. No ringing the door bell or nothing. I didnt get any phone calls no nothing
Order a few days ago never got my pizza, my husband had to drive over there, when he got to the Store he was told the delivery just left after 3 hrs, the Store is about 10 minutes from my house, we waited another 30 minutes before calling, when de did we hoy told the delivery guy call me but we never answer and left, we end up ordering from another place......Today 3/18 same thing happened we order around 10 oclock and its 1:46am we keep on calling the store nobody answer and when finally somebody answer we were told that we have to pick up the pizza at the store...NEVER AGAIN WILL I ORDER FROM THIS LOCATION...worse customer service they dont even deserve one star.
Total reviews rating 3.2
199 Reviews for Dominos Pizza 2023:
Review №1
2022-06-09I ordered 6/5/2022 boneless chicken and chocolate lava cakes. The delivery guy came pass my house (I saw him through my cameras) he called then leaves and doesn’t call back. 10 minutes pass by nothing I call the domino’s place and all they do is make me a new fresh chicken and chocolate order I had to go pick up my order and then still pay for my food, whats the point of delivery. The management is terrible all they care about is making money there was not reason why I had to go in my car waste gas to go get my food when it was delivery. Mind the dominio was about to be close in the next 30 minutes they have gave me my food for free for the inconvenience and it wasn’t much that order.
Review №2
2022-01-26I usually get my pizza within 10 to 20 minutes of ordering. But, today I ordered at 5:30 p,m It is now 6:41 p.m. no pizza. And, i been on the phone for more then 20 minutes waiting for someone to pick up the phone. We are celebrating 3 birthdays and a hour late. OMG
Review №3
2022-01-30Domino’s pizza in tremont ave,in throggs neck horrible service, I waited 1hr. In 1/2 for only 2 meduim pies, and on top of that, both pies were cold, so i called to say food was cold, and the person that took my order was very rude, by telling me not to order from dominos no more, horrible first time experience! But it will be my last
Review №4
2021-12-18The food always comes hot and delicious! Very fast service. They text me when they are on their way. I love the option to build your own pizza! Highly recommend. It’s a little pricey but it’s worth it!
Review №5
2018-01-31My family pick up from this location at least once a week, today my wife dropped 2 pies down the stairs and just like that I went back to the location and the Store employee named Chance honored the Pizza insure policy, he was compassionate to what took place and expedited the order personally and made sure I was fully taken care of.
Review №6
2022-06-27Like to get Dominos Pizza sometimes. They have good pizza.
Review №7
2021-08-13First time trying domino deliver service . and the process was smooth and simple . delivery was quick , i was able to get my pizza within 45 mins . will definitely order again
Review №8
2020-09-23I liked it because of the value you get a large pizza pie with five toppings thats right five toppings for $8.49 tax included thats a big big deal. However I didnt like the fact that when I called to pre-order you had to be on hold for more than half an hour so I said screw it and I just drove to the place
Review №9
2022-01-15Worst customer service ever and theyre inconsistent with the food most times under cooked and never accurate.
Review №10
2019-11-24Such a great Dominos. Food is always fresh and great quality. The delivery drivers are prompt and courteous. The management always tries to do right by me if ever there happens to be an issue (which is very rare). Thanks for the great customer service!