Dons Moving & Storage Inc in Albany
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Albany, Albany County, New York, US
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Health and safety
Site: http://donsmovers.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Dons Moving & Storage Inc in other cities:
I moved from Albany to Clifton Park and could not have been MORE HAPPY with Dons Moving & Storage! From the initial conversation and quote, the process was seamless.On the day of the move the crew was on time, courteous and ready to move! Frank, Cheese and Bell were SIMPLY AMAZING! They were careful with my items but moved quickly. When we arrived at my new residence they were more than helpful in placing boxes/items in the correct rooms. Heck, they even helped hook up my cable!I recommend Dons Moving & Storage for all of your moving needs! You will not go wrong with this decision!
If you’re moving call Don’s, it is worth every penny! Christian, Matt, Ralph, Joe, Rocky, and Juaywan worked tirelessly over 7 hours to move our 3 bedroom house. They were all very friendly and treated us and our stuff with respect. We had a few heavy specialty items (including a piano) that they moved, so if you have anything like that rest assured these are your guys.
I just had a great moving experience with Don’s! Christian, Snoop, and Cheese were not only professional and efficient movers, but also funny and kind to work with on my 40-mile move. I couldn’t be more pleased and am so grateful to them! The booking/quote process was also easy on the front end; the rep I spoke with was super helpful when I was looking for a moving company. Highly recommend Don’s Moving!
I had alot of things to move about 50 miles. The five men, Christian, Ed, Snoop, Cheese and Jesse, on the job arrived on time and kept their good humor and professionalism throughout the long day and the heat. I saw a lot of teamwork, all were very respectful of my belongings and never hesitated to consult with me if they were unsure of where things went or how I wanted them. They went out of their way to be sure I was happy with the move and I recommend them highly.
We could not have been happier with Don’s Moving & Storage. Shawn, Rocky and Snoop were AMAZING, so professional, careful, friendly and efficient – beyond our expectations. It was pretty incredible to watch them do their work (you’ll see what I mean when you hire them). They arrived on time and were completely organized and ready to move. There was not a single nick, scratch or mark on any wall and no damage to any furniture. We moved on a rainy day and you would have never known it. They did a fantastic job at keeping everything dry and clean. I would 100% recommend using Don’s Moving.
I can not praise this company enough. From the 1st phone call with Mark, to the verifying of our move times with Nick, to Snoop and Bruce doing our actual move, we were treated with total professionalism and respect. I am so impressed with everyone at Dons moving. Snoop and Bruce were so kind and polite. They handled our belongings as if they were their own, and did it in a very expeditious manner. Fast reliable and trustworthy! Everything you want from a moving company. Im sure we will be using their services again, and am going to tell everyone of our experience. Job well done guys!!!! Snoop and Bruce sure deserve a bonus, great employees!
My movers, Christian and Snoop did a great job! They arrived on time, were very efficient, packaged everything carefully, and transported everything in top notch condition. They also gladly placed my furniture where requested. I would definitely recommend Dons Moving company.
We used Dons Moving and Storage for our local move in August. They were great and fairly priced! We moved out and in on the same day so they sent 5 guys - Snoopy, Ralph, Matt, Moose and Christian. They were so polite and efficient! Such a nice crew! We would totally recommend Dons for your next move.
Dons moving recently moved my home - including packing all of our items the day before the move. The team that packed and moved us was excellent - and this was the best experience I have ever had with a moving company. The crew was Ed, Bruce, Rocky and Jayquil - and all of them worked very hard and efficiently, were very courteous, respectful of our things and had a great attitude. They were on-time both days, and were also very flexible and accommodating when questions or unexpected things arose. The estimate was very reasonable - and the actual cost came in below the estimate! I strongly recommend Dons Moving.
We used Dons Moving & Storage to move my senior parents from their very large home to a smaller senior-friendly property. In addition to helping with packing, they efficiently and safely moved the furniture and boxed items with care. They were pleasant, hardworking and kind - moving is hard, especially as you get older. They literally rolled out the red carpet to protect the floors and took great care reassembling mirrors on dressers and beds, protecting TVs, etc. Kudos to Mark Drobish and co - Bruce, Snoopy, J, Rocky did an excellent job. Weve used Dons Moving three times now...and I can highly recommend them.
I recently moved in Clifton Park. The staff from Don’s were great! The staff in the office accommodated requests for additional items to be moved and the team that arrived were very professional and easy to work with.I have some very heavy, expensive equipment that I needed moved and the team that came to move my home couldn’t have been any better. They were extremely careful and went out of their way to make sure my equipment and furniture arrived safely and items were placed exactly where I wanted them.They worked as a team and made sure everything was moved safely. They set up pieces that needed to taken apart and put back together quickly.My moving team was Shawn, Rocky and Jayquill. They were a pleasure to work with and I Highly recommend them.
Had three friendly movers (Christian, Joe, and Cheese) and they were great. They worked hard on a very hot day in July during the mid-afternoon! I appreciate the work they put in with climbing up to the third floor with all of the random heavy items that needed moving
We had a very favorable experience with Don’s Moving and Storage. A highly experienced crew of Christian, Snoop, Shawn and Rocky came on time, ready to work. They were very organized as they took our furniture from our old house to our new house. They finished the job with no damage to our items. I would recommend this company to anyone looking for a moving company.
Don’s is a great company. I have used them before and I will use them again! The four guys who came to do our move today (7/9/20) were Christian, Matt, Rocky and Tony. They were professional, courteous, friendly and respectful. They did such a good job moving our things (some of which was NOT easy, and in SUCH hot weather). Additionally, the estimate that was given when they came to assess our move was right on the nose and really reasonable for the quality of the service they provide. I highly recommend Don’s.
Christian, Shalar, Matt, Joe and Cheese were simply the best!They arrived on time and loaded up the truck in less time than originally quoted. We were able to get on the road and to our destination way ahead of time and all of our belongings arrived safe and sound.Highly recommend for anyone looking for friendly, professional and prompt movers in the area.
Our interaction with Dons moving & storage all started with a move out service last Aug. During the assessment and moving service at that time, we found Dons team not only very friendly but also highly professional. They painstakingly addressed all of our requests and accommodated all our needs. For example, when performing assessment, Mr. Mark Drobish helped us check multi pickup locations and customized a great comprehensive strategy that perfectly suited our needs at a very reasonable price. We were very happy with Marks service, which resulted in a packing, moving and storage service combo.Besides Mark, other Dons staff members from sales & operations group to the field team, all have demonstrated customer centered mindset and professionalism.They really take a lot of pride in what they are doing and deeply understand how to properly take care of their customers. Another example is that on the move day, Don’s team carefully handled all the items including some very fragile fine china dining ware and kept them intact,moreover, all the items that need assembly serveries such as TV and bed were done very professionally with great skill and craftsmanship. A big shout out to Scott, Shawn and Ed, you guys are the trident of the dream team!In short, with a glorious history and business reputation of customer-centric services and a great team of experts dedicated to meet high standards of efficiency and quality, Dons Moving & Storage has stood out from all the competitions in the Capital region. My family and I cant thank Dons team enough for their great service helping us through the full cycle of the moving. We highly recommend Dons without reservation to anyone who is looking for a trustworthy company providing great quality moving and storage service at a very reasonable price.
Christian, Joe, and Tony from Don’s Moving helped me with my move to my new apartment, and I could not be happier with the service they provided. They were so easy to work with...everything from scheduling to payment was so easy! All of my furniture was well taken care of and they moved everything faster than I expected. I would definitely ask for this crew by name if I had to use their services again. Thank you Don’s Moving for making a stressful time so much easier!
I am so thankful for Don’s Moving! I was horrified to find that my lease ended with no option to renew in the middle of a pandemic in winter. It took forever to find a new place to move to, so by the time I called, I had a week to vacate. Don’s Movers accommodated me! Christian, Rocky, Ed, and Jesse came on time and were so incredibly kind and understanding. I even had a mishap with a Karen neighbor trying to report me to the police for furniture I had scheduled with the city to remove; but Christian, Rocky, Ed, and Jesse all went out of their way to deescalate the situation, without me even having to ask. Not only did they handle my rowdy neighbor with grace, but they even took up some packages at my new place. The pricing was very affordable for all that they did for me today. They truly eased my mind about having to make a last minute pandemic move. Thank you, guys!
Christian, Scott, and Cheese helped us move today. Not only were they fantastic at moving my furniture and placing everything where it needed to go, but they made sure to move my things as if it was their own. Their prices were fair and reasonable and (hopefully) we never have to move again, but if we do, these guys are our top choice! Thanks again for great service!
The guys at Don’s were top notch in every respect. They were punctual, proficient, and efficient. They were also pleasant and courteous. They worked very well as a team. I would highly recommend using Don’s for your next move. Ask for Al, Jesse, Cheese, Bruce, and Corey if they are available! They were the best!
I would highly recommend Dons moving to anyone looking to move. I had an out-of-state move from the capital district and my experience was quick, efficient and professional and reasonably priced. Al and Jesse were my movers and they were great- very happy with my experience. Thanks again!!
I had the fortunate experience of being introduced to Dons Moving who completed my office move today. The moving team, consisting of site manager Nick and his crew Jaywuan, Shawn, Snoop, Rocky and Bruce, was nothing short of OUTSTANDING. The team was professional, friendly and went out of their way to ensure everything we needed was taken care of. I would highly recommend Dons for any move.
We have used Don’s moving and storage several times over the years and they have always been fantastic. This time we hired them to move my Mom from Glenmont to Delmar and they treated her like a queen. Christian, Matt and Ed were fantastic and went out of there way to please. They were fast, efficient, careful and polite. Highly recommended!
We had an incredible experience. From start to finish. Great service, excellent price. Tom came to give us our quote, he was great. Then, we were lucky enough to have an exceptional moving crew. Snoopy (Snoop), Sylvester (Sly) and Christian. It was impressive to watch them work. They were talented, thorough, efficient and friendly. I can actually say, my husband and I had a blast. We highly recommend Don’s Moving. Thank you so much.
I recently just moved from a small ground level apartment to a loft apartment. The stairs in the new apartment were extremely steep and I dont know that I would have been able to move alone, as I am 51 120 pounds. The movers (Christian, Snoop, Shawn, Rock) were extremely efficient and professional. The entire move was completed in an hour and a half - extremely impressive!! Will definitely be using their services again.
Christian, Ed and Juaywan showed up ready to work. We walked through the job - three rooms to the garage plus removing two 9x12 rugs and laying one new 9x12 - and they went to work.They could not have been more professional, accommodating or polite. They were a pleasure to work with. I will specifically request them in a few weeks when we have to put things back in place.Thank you for a job well done.Bob and Linda Levitt
The Dons moving team was a true pleasure to work with. On short notice, the team was able move my family from our rental unit, to our new house. From the moment I spoke with Glenn the owner, he went out of his way to make sure my move went smooth. The day before the move, a member of the team contacted me to confirm everything, along with provide me additional information to make sure everything is smooth. Any potential challenge I had, the Dons team was able to take care of it no problem. The entire move from start to finish was completed fast and efficiently! I would highly recommend Dons Moving & Storage for any of your current or future needs. The team was truly a knowledgeable and a pleasure to work with. Most importantly, you could tell they truly love what they do!
Thank you Cristian and Kelvon for the successful move for our mother. This was the second of two sessions with Dons Moving and Storage to complete her move from Vermont to New York. They were very careful and attentive to all the details. And patient with positioning furniture to our liking. Thank you!
We had an excellent experience with Don’s Moving & Storage for our move from our old house into a new house. Christian, Shawn, and Omar were on time, moved our belongings with care, and efficiency. We highly recommend using them to anyone looking for movers who will take extra care with their belongings.
The group of four men that showed up to our house were absolutely amazing! They day we moved was the hottest day of the summer with heat advisories and temps that were 98 degrees. Every moment during the move they were professional, courteous, hard-working and so incredibly helpful. We even had forgotten a tool to help attach the dryer and one of the movers went to his truck and got some tools to help us out. I would highly recommend this company to anyone who would like a friendly and easy move by a great company.
Christian, Rocky, Matt, Kelvon, John, and Juaywan did a fantastic job loading our furnishings onto the moving trucks. The teams were prompt, extremely polite, efficient, and very capable. They handled our possessions with great care. Christian professionally answered all of our questions and with clear explanations. We highly recommend Dons Moving !!
I used Dons movers to move across town and they did a great job. They were pleasant, efficient and professional. All of my furniture and belongings were moved in good condition with no problems. Their pricing was reasonable for all the work they did and as a matter of fact they came in under budget so I saved some money. They charged me less than the estimate. Overall Im very happy that I hired them.
There was a miscommunication with the original moving company we had booked for our move. I was left scrambling to find a mover within an hour. After calling a few places with no success I called Dons and was happily greeted by this wonderful woman who said they may be able to help due to a cancellation. Well they were able to fit us in and within an hour the truck and three men were ready to go. The three men, Sean, Kay and John worked for 5 hrs without stopping. They were very polite and careful with everything. They were lifesavers!. I would not hesitate to call Dons for your next move. They are top notch. Thank you all for getting us through this.
I would hire Dons movers again in a heartbeat. They called the day before to let me know they would be there around 8:30. I was thinking ok sure. They arrived at 8:32!! The guys that they sent over were so polite, fun, professional, good natured, my mom wanted to hire them again the next day just to hang out! Matt, Christian, and Snoop made our 2 family move SO easy, and they even moved the worlds heaviest entertainment center UP a flight of curved stairs! Absolutely nothing was damaged in the move. On top of all that they came in just under estimated price and finished a half hour early! Excellent all the way around.
I want to thank Mark and the movers Scott, Ed & Shawn for the flawless move they did for me earlier this month. I made the arrangements out of state and despite not having the opportunity to meet everyone, they were perfect. My brother was impressed by their speed yet careful attention to my furniture and belongings. All the items that I have checked off above truly reflects this company. Thank you.
Dons Moving was a pleasure to deal with from initial quote going forward. A reasonable quote was given for a shorthaul move to Boston, packers arrived the day before as scheduled and worked quickly and moving day was a breeze with Dons crew arriving on time in Boston and unloading efficiently. The cost estimate was also adjusted downwards when it came time to pay to take into account materials that didnt end up being used which was appreciated. Thanks to Tony in the office for coordinating everything. Highly recommend this company.
The move went great - from the time I called - did the virtual quote- got our move date- showed up exactly as said. Delivery and set up on point. We even kept our 1 year olds napping schedule by the way they arranged what moved when. Couldn’t have asked for more.Overall great experience!
We used Don’s moving & storage to move our studio apartment from Albany to Troy (with very heavy furniture) and they moved everything so fast and efficient (on NYE!!). They were very respectful, professional and funny. The price for the move was reasonable, unfortunately our new apartment had no elevator. They were champions about it all, I wish you all a Happy New Year. Thanks so much again, it was a pleasure!P.S - For everyone questioning a move during COVID-19 - They were all professional about COVID-19. They wore masks and made sure they were following all protocols. We felt very comfortable the whole way through. COVID-19 approved!!!Ashley & Sam
This company is absolutely AMAZING and if I could give them more than 5 stars, I would! This is my second time using their services, and even with a different bunch of movers this time, they still exceeded my expectations, especially when moving my piano! Christian, Matt, and Cheese knew exactly what they were doing and worked quickly and efficiently. I will always go back to Don’s for any moving needs. Thank you!!!
Christian, Matt and Kelvon helped us during our move. They were courteous, professional, and flexible. They made sure everything was done to our liking and were extremely efficient. I look forward to working with them for our final move in a few months. Jamie sis our initial walkthrough and was quick to respond with questions and availability. Highly recommend!!
Can not say enough great things about Dons and the staff. Professional, courteous with a whatever you need attitude. The crew that arrived to unload our stuff; Christian, Quawon, Ralph, Kelvon and Shawn were absolutely fantastic. Thank youUsed them again for a local move, the first experience was not a fluke. Friendly, professional and on time. Would not hesitate using them again.
We recently had the privilege of having Dons move our office. These guys came completely prepared, eager to work, and completed our move in record time, dismantling large desks and re-assembling them at the location. They were professional , pleasant, and accomodating. The movers who did our work were Matt, Frank, Lamont and Cheese. They worked well as a team and I would highly recommend them if you need to move.
If you read any of my other Google reviews, youll note that 5 star ratings are not common for me. But in the case of Dons Moving and Storage, I wish there were six stars available.Moving my elderly mother, with dementia and early stages of Alzheimers, from Albany to Boston required not only the expected services of a moving company but unique care on the personal front in working with my mother.From the initial phone call with Zack, through the move, and the follow-up post-move, Dons Moving could not have handled this move any better. The initial quote was exactly what we paid, the moving team of Ron and Lamont were professional, courteous, beyond patient with my mother, careful and respectful of her property, and very efficient in loading and unloading the job. They were on time for pick up, estimate load time perfectly, and delivered the same day in Boston at exactly the time they predicted.If you want a moving company that still understands, values, and delivers excellent customer service, this is it!
From the beginning to the end Don’s Moving and Storage, Inc. completed our move from Eagle Bridge, NY to Higganum, CT with professionalism, efficiency, and fantastic customer service.When booking Don’s, Glen and Tony were easy to work with and very helpful in determining an accurate quote. During this entire move Tony and Glen were very attentive to all my concerns.On the day of our pickup in Eagle Bridge, Scott, Rocky, and Cheese were the movers that came. My husband indicated this group of gentlemen went above and beyond to make sure everything were packed efficiently into the truck and nothing was left behind. My husband truly enjoyed the friendly banter that progressed during the pickup.Drop off was the next day in Higganum CT. We were so pleased that Rocky and Cheese were assigned to this part of the job. We also got to meet an additional member of the Don’s company with Christian. It was reassuring to see that all men had masks and wore them at all times. The efficiency Don’s showed with pickup was demonstrated again with drop off. I very much appreciate that the drop off team asked me were every piece of furniture or box should go.The team from Don’s Moving and Storage treats the customer with respect and the proof is that I changed my mind on the placement of one piece of (heavy) furniture and indicated I would move it myself later. The drop off team Indicated they would happily move it for me. Changing my mind on placement was not an issue. Customer satisfaction is their main objective.Moving can be a very stressful time. But with Don’s Moving and Storage, moving from point a to point b was a very relaxing experience. Our move was in very capable hands.
Great job! Chris, Cory and Ed moved a very heavy old safe in our old Victorian home taking special care to protect our hardwood floors. They didnt mind me saying can we move a smidge back multiple times!! Very courteous, professional,and very importantly, there when expected!!! Would hire again in a second!!
Dons packed and moved me into my new apartment two weeks ago. Everything went extremely well from the initial survey, to the reasonable estimate (which they beat!), to the packing and loading and unloading. The workers--Bruce, Matt, Rocky, and Jaywan--could not have been nicer, more accommodating, and efficient. To the extent that moving can ever be pleasant, they made it so. They were terrific. A+ all around.
Frank and Cheese were quick and efficient and friendly. Im a poor packer due to disabilities but everything was handled safely and nothing was broken. They loaded the truck with expertise despite my multi-shaped boxes and odd last minute things. Nothing broke or missing. Frank, was especially helpful. When my furniture didnt fit the new space as nicely as I thought he made excellent suggestions that work well functionally and look good. All my friends live in my new building and stopped by with food and flowers. (I have thoughtful friends.) Their first reaction was to compliment the furniture arrangement so Frank did that very well. I am enjoying the arrangement and would not have placed everything so well without his help. It looks very good and works well too!
Christian, Rock and Jay did an awesome job moving my wife and I from a 2500 ft home to a 1500 ft Condo. They were right on time and very professional and friendly. They took great care of our belongings from beginning to end. Excellent bunch of guys, thanks Don’s moving and storage.
Rocky, Ed, and Christian were fantastic! Friendly, efficient and professional in a way that helped my frazzled nerves. Lets face it moving stinks but these three made the day fun! They are very hard working and always had a smile and a helpful attitude. Thanks again guys. I will recommend you to everyone.
This is the first time Ive written a google review but I wanted to say that the team I had from Dons moving (Bruce, Snoop and two other younger guys - sorry guys Im horrible with names) were great. They were polite, professional, worked hard the whole time I had them and generally did an excellent job. They went above and beyond even packing some stuff I didnt have ready for them. If I ever have to move again or anyone I know needs a recommendation Ill be sure to tell them to call Dons and request the same team of guys I had. It often seems like customer service is a thing of the past but I was very pleasantly surprised with the service I received. Thanks again guys.
This is the third time that we have used this company. And, they have yet to disappoint. They have always been on time, ready to go, and easy to communicate with. Christian, Matt, and Snoop were all amazing. Thanks for the help guys and see you for the next move in a few months!!!!!
The one star is reflective of the friendliness of the actual movers (hourly guys). Otherwise my review would be no stars: First, the movers did wrap everything nicely and almost nothing was broken (1 small item, but it was not of value.) But the positives end there. I was quoted a certain price, and I asked/was told if we moved some of the stuff ourselves first, the price would be lower. So we moved some items prior to moving day (4-F150 trucks worth, and 2 more car loads) ourselves. However, on moving day (after everything was moved) they ended up telling me the final price was the same as my quote, and I was baffled. They directed me to call Glenn, the owner. After moving and they left, I realized so many items were forgotten/missing (this move was moving 1-person from a 2-person household.) After I realized the forgotten items, I contacted Glenn regarding getting them moved and the high final bill amount. Glenn is one of the rudest people i have ever spoken to. Not only did he not accept responsibility for the forgotten items, he also blamed me and my daughter for not doing a walk-through (none of the movers told me we needed to do that.) and then refused to move the forgotten items without paying additional money! So when it came to asking him why the final bill amount was so high, especially after they forgot so many items and we had moved all the truck and car loads prior to their movers coming, he was not hearing it. Not to mention the extremely rude attitude Glenn had towards me on the phone. Where I come from, the customer is always right (I have worked in several customer-service jobs) no matter what, and you do what you can to “right a wrong” - as that is what makes a happy customer and a return customer. I will NEVER use Don’s again and you’re crazy if you do. This is not a company that stands with their customers.. hire movers elsewhere! On a side note, I have no idea how Google has so many positive reviews on this company.... I would never recommend them.**Update 12/16/18: After posting this review, Don’s reached out to offer to have 1 mover meet me at the residence I moved from the pick up the missed items. They did meet on time and deliver them as of 12/15/18. I am glad they followed up on my review, however, I should not have to post a review on Google just to gain improved customer service.
I had three young men come and move my all my furniture from our old house to a new one. I think it was Scott, Rock and Jaquan?Dont let their looks fool you. These guys seem young but they are professional and experienced. They had to disassemble my sons bunk bed to get it out of his room then reassemble it all in the new house. They said it would take 4 hours and it was almost exactly 4 hours to the minute. I called them Friday to set an appointment.. they were there that Monday!!!
I have partnered with Dons Moving and storage on multiple projects. I can confidently say, as a small business owner, they are the only Moving and Storage company that I trust for my client. From the moment they assess your needs, you walk away knowing you are in good hands. I would highly recommend Dons Moving & Storage.
Mark, Liz, and their team were awesome. Moving tends to be one of the most stressful things you go through, but Dons made it easy. I learned pretty early on to just let the pros do what they know and stay out of their way. The moving crew was courteous, very careful, and made me feel very confident that the rights guys were on the job. Pricing is fair, and the entire process was made so easy for me. I would highly recommend Dons Moving & Storage to anyone.
Christian, Snoop and Bruce were great, Christian went out of his way to help us keep our new basement organized. Bruce was accommodating by offering tools since ours were packed and snoop was creative with creating a box with a lid out of 2 lidless boxes. Second time using Dons moving and we will be sure to recommend them to anyone that may encounter moving or storage needs!
Dons moved us one week ago and the experience was as good as it gets. Kudos to the Crew, Alex, Matt & Da Sly Man, Sylvester, the driver. They exceeded all our expectations. They arrived ahead of the window they designated. Personality plus, all three were the nicest guys youd want to work with. They moved us, on a hot and humid day, in less than the original estimated time, and were a pleasure throughout. We trusted them with our personal effects and they took great care with everything, always adding, whatever you want, were here to please you.What more could one want from a mover? We would highly recommend Dons for all your moving needs.Sincerely,Dianne & Dennis
I called Dons Movers to help me move my bedroom furniture from Albany, NY to a third-story apartment in Massachusetts. On the phone, they gave me a reasonable estimate and said they would arrive between 8:00 and 9:30 am. On the day of the move, two men arrived at 8:15 am with a truck and all the tools they needed. They were very friendly and worked efficiently, including disassembling some furniture. Upon arriving in MA, they were again very efficient. When it became clear that my box mattress would not fit through the spiral stairway, they were able to easily hoist up and bring it in through the third-story window.Its tough to gauge the quality of movers, because there are always some people who have had great experiences and others who have had bad ones. Given that, I definitely recommend Dons Movers.
I dont write reviews often, but Dons Movers deserves this recommendation! I recently used Dons Movers to move me from Glenmont, NY to Binghamton, NY. One crew of 3 packed my house on Day 1 and another crew of 3 unloaded me the next day. The driver (Ralph) worked both days and provided some nice continuity. Both crews were great - polite, respectful, and EXTREMELY careful with every item! I had several old and delicate pieces - not one item - (NOT ONE) - was damaged in any way! Dont look any further - just call Dons Movers!
This is review is replacing my prior review whereas I expressed dissatisfaction with their services. Upon leaving that review, the owner reached out to me and apologized for the oversight on their end in dealing with my original complaint. We were able to discuss my issues and in doing so, I became aware that the majority of the issues were out of their hands and resided with the driver not employed by their company. Accordingly I am grateful for the reach out and the time taken over the phone with me to explain the issues in detail. The owner has offered to reimburse me for my deductible on a damage claim which is very professional and appreciated.
Nick came over last Thursday to go through my moving needs said he would have a quote in 2 days, still no quote. Left a message asking for the quote. Still nothing Will not use Dons or recommend to anyone.Update - Owners reply as follows we will be reaching out to you soon to discuss . Yea that never happened. I would recommend not using this moving service
I was so pleased with my experience. They showed up on time broke down stuff I couldn’t they were so friendly great sense of humor was done so fast . This was my first time being movers and I will use Dons and suggest them to friends !! Awesomesuace Shawn, Snoop, Cheese thank you so much!!!
Very nice guys! They took care of all my furnitire as if it were their own. They were very quick and efficient got my 1 bedroom apartment including washer and dryer moved to my new places in 2 hours. They even helped take apart and put together some items! They packed it nicely in their truck with padding to make sure nothing got scratched.Definitley reccomend them!
Moved to PA from Albany and it was an absolute disaster. They showed up with their biggest truck and were not able to fit all of our stuff. They had another truck come to finish. Not sure what happened after that but when our belongings arrived in PA they were all jammed into one truck and literally every single item we own that wasn’t packed in a box is damaged. Literally everything. Lamp shades cracked and grease on them. All our chairs and furniture dented dinged scratched. Missing pieces to kids toys and furniture. The list goes on. Worst part is when I called them to have this remedied they passed me on to Wheaton since they “moved” us to PA which is not the case since Dons employees and dons trucks did the move start to finish. Awful to deal with this company.
These guys were nice and didn’t break anything I owned, which I appreciate it so much. I did have a lot to do with that, however. I triple bubble wrapped everything! I give four stars and not five because they did take about 3 smoke breaks during my move. It’s your lungs, that’s fine. But to take a smoke break thirty minutes into the job on my dime isn’t cool.
Ive used them twice now. First time they drove truck through a cable line at my apartment... I had to pay to have that put back up. Second time my dresser got a mysterious hole put in the back that nobody knows anything about. They arrived both occasions on time so thats a plus. My quote was off both times by about $200. During both moves they smoke cigarettes in the cargo area... They did stop once asked politely. With 2 exceptions... They just complain about having to move heavy stuff. I know its heavy... Thats why both times I have paid over $1,000.00 to move. They have a tall guy they refer to as cheese... Great worker.... Just moves stuff until its all on or off... No complaining. I had an older gentlemen show up that was part of management apparently.... He was a good worker as well. Both times I spent a good amount of time on the phone detailing my items, and number of floors. Both times they show up and start telling me its going to cost more, in both cases they told me it was going to cost more in the first 10mins. They refer the problem back to the office giving me a incorrect quote. Conveniently the person who gave me the estimate is not at work on the weekend. Fortunately I dont have to do it again but if i did I would rent a uhaul and hire some guys. Not sure what the difference would be.
Team arrived early and the left. Waited 45 minutes, called office and was hung up on twice. Got through and was told that the team and therefore company would not move us. Lied about us not wanting to wear masks even though we were more than 6 feet apart and my mask was where they were standing.
Do not hire these guys! When moving they took a extremely long time. Complained about moving items, put scratches and holes in my walls when moving items and said nothing to me about them. Lost sofa legs, and parts to bed in transit to new place. Were not able to put my bed back together as they lost pieces. You can call them but get no response even after leaving several voicemails. Very rude disrespectful and not professional. I guess you get what you pay for
They moved my brother, they hired known felons. The Saratoga DA prosecuted the employee of Dons Moving and Storage. Dons did nothing to refund or help my brother or sister in law. The following month they moved a friend of theirs and the same crew and jewelry was missing then too. Dont trust this company, its one thing to make a bad hire but its another thing to take NO RESPONSIBILTY. If you have questions call the SARATOGA DA office.
I used this company to store my belongings during the summer; When I received my things one of my items was damaged beyond usage or repair. I emailed the company just to receive nothing in return after a four days wait. I then called the company to talk about what could be done, but they refused to take responsibility for the damage my item took on while in their care. The year before, they completely forgot to bring me my items from storage.
I made a google mail account just to leave this review for what i assume is a discusting company. what i saw made my BLOOD BOIL!!!!!! yesterday at about 2:30pm I was driving to pick up my daughter from daycare and as im getting on the overpass to 787 from Menands i see somebody in a Dons Moving & Storage Inc truck throw an ENTIRE BOX OF GLASS OUT THE PASSENGER WINDOW!!!!!!!! I KNOW IT WAS GLASS BECAUSE I WAS ALMOST PARALLEL TO THEM WHEN THEY THREW IT AND I DRIVE A VERY QUIET CAR SO I HEARD IT BREAKE WHEN IT HIT THE GROUND!!!!! Not to mention, I COULD SEE IT ALL OVER THE ROAD WHEN I WAS COMING BACK WITH MY DAUGHTER TO RUN ERRANDS!!! I COULD NOT believe what I had witnessed. ALSO HELLO?? THROWING A BOX FULL OF GLASS ON THE SIDE OF THE ROAD??? COULD YOU BE MORE CARELESS OF OTHER PEOPLE IN CARS????? absolutely DISCUSTING behaviour and disregard for the environment but also and the OTHER PEOPLE ON THE ROAD!!! discusting littering trash. would not recommend this company to anybody SOLELY based on what j witnessed
BEWARE! Never use them they hire criminals to move your items. Their company was investigated and employee was prosecuted but my times were never found. They never apologized and their insurance company refused the claim. I learned the difficult way,. NEVER use them.
Total reviews rating 4.7
175 Reviews for Dons Moving & Storage Inc 2023:
Review №1
2022-01-07Dons helped coordinate a move for two of us from separate locations to one house. Right from the start of contacting the company, all the employees I encountered communicated with clarity, respect, and great follow through. The five movers were incredibly helpful and patient, while handling our possessions with absolute care. I would recommend this company to anyone. And the price seemed perfectly fair. Thank you, all Don’s staff!
Review №2
2021-12-30Christian, Snoop and Cheese did great work! Thank you!They were timely, efficient, and very professional. They were very careful to ensure our things were moved safely, walls were not hit or scratched and ultimately got us settled in. We are grateful for their help and when we move again… we will definitely use Dons Moving and ask for this team again. Thank you!
Review №3
2022-06-16The moving crew we had today, Dave, Mark, and Joe were excellent! They were all experienced and highly skilled. They aimed to please and were so helpful with positioning all the furniture. We gave them some real challenges and they worked hard! And on top of all that, the three of them were the nicest guys you could ever want to meet! They deserve the highest rating possible!
Review №4
2022-01-19These guys know theyre stuff and were so nice and very friendly!! Ive never seen a team work so quickly and carefully at the same time!! Did a wonderful job. Had my house entirely cleared out in just a couple of hours. Very reasonable rates as well. I highly recommend this company to anyone who has a future move to plan 😊
Review №5
2022-07-01Christian, Jesse, and Juaywan were so professional, helpful, friendly, and fast. This is the first time I hired movers and I am so happy I went with Don’s. I will recommend them to anyone looking for movers.Communication was easy and they were very accommodating.Much appreciated on this hot day!Overall wonderful experience!
Review №6
2022-01-09I want to take the time to thank Don’s Moving Company staff for making my moving day nice and smooth. I want to give a special shout-out to the moving staff Matt, Kay, Cheese, and Joe. They were helpful, professional, and provided great customer service from start to finish. If you are moving, I would definitely recommend using Don’s Moving Company. Thank you!
Review №7
2022-04-19The movers were timely, very professional, and helpful. They didn’t damage anything and didn’t even scuff the walls! One of the guys even assembled my dining room table for me :) I couldn’t be happier with the job they did.
Review №8
2022-01-28Better late than never for this review!On September 22, 2021 we had Dons move us from Delmar to Altamont NY. Matt, Rocky and Juaywan arrived on time and were professional, courteous and friendly. They also seemed to enjoy working together! I dont ever want to move again, but if I had to, Id choose Dons and Matt, Rocky and Juaywan!JF
Review №9
2022-06-26Dons was a the lowest quote for our local move. The movers were professional and helpful, and the move went well in less time than quoted. I would recommend this service.
Review №10
2022-06-01The four guys that helped us move were very nice and never stopped to rest. Will use Dons Moving again. The Robitailles