Kerbside pickup
Yes
Dortoni Bakery and Pastry Shoppe in Levittown
Categories
Location on the map
Levittown, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-796-3033
Site: https://www.dortonibakery.com/
Site: https://www.dortonibakery.com/
Opening hours
- Monday:7AM–8PM
- Tuesday:7AM–8PM
- Wednesday:7AM–8PM
- Thursday:7AM–8PM
- Friday:7AM–8PM
- Saturday:7AM–8PM
- Sunday:7AM–8PM
Comments (199)
Best bakery ever! I always order my daughter b-day cake every year!!
I ordered a cake for my mom’s 60th Halloween birthday and not only did it look EXACTLY like the picture I gave them for what I wanted it to look like, but everyone at the party kept saying how delicious the cake was! I was so happy with the way it turned out. We’ll definitely be going back for more party cakes!
We had a great time at the tasting and picked this vendor for our wedding, no questions! I was so excited when I saw my cake on our wedding day because it came out exactly like I had envisioned. I was disappointed when I got closer to it though....The fondant had rips in it, tearing and visible cake board on one side, which you can see in the photo. The tearing is on the side so you cant see it here, but I dont have all my photos back yet, just guest photos.When we went to cut our cake was when I could see the tearing the most. The cakes were all delicious, soft and fluffy, with great tasting filling.I would still recommend this shop, I just hope they are a little more careful for the next bride.
Ordered a specialty 2-tier cake for an engagement party with a custom design on the cake (they got engaged in an apple orchard!). The cake came out very nice but it seemed like part of the silhouette melted onto the board (which was covered in black fondant) right at her name which was disappointing. Overall pricey for sure, but in line with other specialty bake shops. Please note: plan to spend a half hour to 45 minutes on pick up day - it was a busy Saturday with lots of ppl picking up cakes. Would definitely recommend.
Beautiful cakes with unique designs! Tried the Milky Way cake so far and it was delicious; chocolate cake was so moist and perfect proportion of mousse filling to cake. Can’t wait to try more for future occasions.
Amazing cakes and great prices!I’ve been coming here for two years and I love it! Always a bit busy on the weekends sure, but hasn’t been too bad for me. I usually preorder cakes and am in and out within half an hour at most.Have ordered cakes here for several things and my vision always matches what I receive. They do great work for a reasonable price as well.Any time I tell the person taking my order what I’m looking for they help me immediately. My favorite so far is the rainbow cookies and their napoleons are always fresh.
I ordered a cake for my daughter’s 2nd birthday with fish on it and it looks something like she would draw. It does not look professional at all! I am embarrassed to put this cake on my table tonight for her birthday. I wish there was a way for them to show you what it looks like before picking it up. I wanted a small coral reef with a couple fish on it. They could have printed her name so it would fit what we asked for. And of course you feel rushed to say yes it’s fine and get out because of how crowded the store always is! They messed up last year also on her name and looked like they forgot to do it and rushed last minute. No matter the size, price, occasion, or whatever every cake should look like a master piece leaving the bakery! I’m so upset!
Alexis is amazing to work with, and our Wild One cakes turned out both beautiful and delicious!
I couldn’t be more disappointed with Dortoni. I’ve used the bakery for my bridal shower cake, wedding cake, baby shower cake and my sons baptism cake along with cakes and pastries for every holiday from this bakery. There was a piece of hard plastic in my sons baptism cake and when i called to tell them, it took countless phone calls to them and over a week to hear back. The owner was confrontational with my husband and his response was, “it’s a piece of plastic, not a dead animal!” And hung up on my husband. I’ll NEVER go back here.
Very long lines on weekends and you have to take a number. I purchase what was clearly marked as banana bread and thats what they brought me... But it didnt have any bananas in it and it didnt taste like banana. It seemed just like a pound cake with a crumb topping. Either it was mislabeled or they use a tiny bit of poor quality banana extract? It wasnt bad, but it wasnt what I expected.
Must have new owners because what was once the best is now terrible, sadly this is not the Dortonis we once loved.OLD:Not just the best bakery in Levittown but I think its safe to say its the best bakery on Long Island! The rainbow cookies are amazing, the service is kind and genuine. I get all my cakes for our most special occasions here, Ill be ordering one for my grandmothers 80th birthday this September and I cant wait to see how it will comes out! Cakes posted was my niece 21st, my birthday and wedding anniversary. LOVE!
This place se ma to be loosing its charm. The taste is deteriorating and the staff is all so confused all the time. I was just picking up a cake for my nephews birthday and they took about 45 minutes to bring it out to me. They needed to check with me about various details like 3 times before they could find the cake in their back shop.
If you like foo foo fancy Italian type desserts, then I guess Dortoni will be okay for you. But if you prefer, as I do, a good old fashioned bakery like the ones I grew up with (brownies, cookies, jelly donuts, cakes and pies, fresh breads and rolls, etc), then this is NOT your place. My inlaws make such a big deal about them, but everything Ive had is fake tasting, or has a perfumy taste. Most Italian pastries, to my taste, has a slight almond or almaretto taste to it, which I cant stand. Thats exactly what Dortoni offers you. Its WAY overpriced too. They are skating on their reputation, which from what I understand was great many years ago. But rumor is that they sold out to their younger family members and the quality has suffered since. There is absolutely no reason why you should have to stand in line for an hour on a holiday to get one of their overpriced over-hyped cakes, most of which are stale anyway since theyre made so far in advance. And dont get me started on the staff...young, inexperienced, rude, and on and on. I asked one girl what was inside of one of their cakes...she didnt know, her colleague working along side of her didnt know, and she said her manager wasnt in either. But back to the quality...again, if you like Italian style desserts, you may find something here to your liking. But I personally cant stand the place. I tried Francescos on S. Broadway in Hicksville, and they are MUCH closer to the style of bakery I prefer. And their staff was knowledgeable and freindly and the prices MUCH better than Dortoni. I also heard good things about Sweet Surrender in Levittown, but yet to try them out.
A few weeks ago my husband had a placed an order for my surprise 30th birthday. He had asked for some cookies that he wanted individually wrapped as a favor and a cake. On the day of my birthday our friends picked up the order and was given two large baskets and were told that was the complete order. Fast forward to when it was time to take the cake out the host at the restaurant where my birthday took place told my husband that their was no cake. The two boxes consistent of just the cookies that were NOT wrapped like they were supposed to be. It was after 8pm so Dortonis was already closed. The next day the cake was delivered to our house after our friend called to have it send to us. As you can imagine I was pretty upset because now we were left with this massive beautiful cake that was supposed to be enjoyed with our 30 plus guests not to mention the picture that we couldn’t take and just the memory of it. I am not one to ever call and complain but I was just extremely upset. I called Dortoni in Levittown where the order was placed and I spoke to one of the managers there. I was extremely polite and explained the situation to her and she got immediately nasty with me and said because the cake was already delivered that I should be content enough and not demand further compensation. I was told to call back and spoke to another manager, the one who was there that day. I finally got him on the phone after I was told to call commack location. Cody was super nice and listened to me and said he would personally look into it and call me within 24-48 hours. I NEVER got a phone call back. I’m sorry but we always place our cake/cookie orders with them and go there for every occasion. For a reputable business like Dortonis they should’ve honor their mistake and given us the compassion we deserved. Not to mention someone should’ve noticed that HALF the order was picked up and the cake was left behind. I find it disgraceful and I won’t be going to them ever again. HORRIBLE customer service and honestly not worth it. I can get the same cakes by supporting small business owners.
This Bakery is amazing! Once you find a bakery like this you dont need any other. I love their cakes and their mini pastries. Have not been able to find any other as good as Dortonis. I recommend their tres leches cake, mini cheesecakes & connolis for starters
The customer service is good. The cakes and pastries are delicious. I would definitely recommend this place for any specialty cake ordering as well.
Cannot say everything is delicious. But so far not bad. We tried different cakes and cupcakes and our family favorite is mango cake. I have not tried that anywhere else.I gave 4 star because my favorite tiramisu did not had smooth taste.( it had too much liquor or something was giving that terrible taste). I have tried so many times and taste was the same, it the way the cook/ prep. However I have tried tiramisu at different places, and have my favorite spot for just tiramisu. Cupcakes are enormous, cannot say the most delious, but for one time is fine. Would still recommend, as everyones tastes are different.,but not for tiramisu.
Recently over took several other long island bakeries. It is quite clear they just cant keep up. Quality and service have gone down the drain. A shame, used to be one of the best, now inedible.
1 star is being generous. last week we found a piece of plastic in the cake that we purchased and the owner ignored countless phone calls for over a week and then today he doesnt want to resolve this instead he hangs up on me. horrible customer service and a business that doesnt care about customers
The best bakery on Long Island for cookies! The service is always fast. The line is pretty long during the holiday season and during the day. The best time to go is after 7 pm and there is usually not a line at this time. They also make custom cakes but you should order in advance. Would recommend
Very good bakery lots of options and varieties to choose from. Ordered my daughters custom birthday cake from there and It was perfect.
You could smell how delish this place from the outside. Due to covid they only allow 8 people in at a time but it is definitely worth it. We we t specifically for the italian cookies. Theyre a little crunchier than I like them but overall still good. I would definitely go back.
We ordered a Dulce de Leche torte for a Graduation and it exceeded expectations! I also picked up a tray of cookies and they were a crowd pleaser ❤
I cant believe I am even about to write a negative review about my familys go to bakery. Every party, every important occasion has been celebrate with a Dortoni cake. How can the biggest fail be my sisters wedding? Dont get me wrong the taste of the cakes is the only positive thing, because I cant deny that BUT its the customer service from our failed cake. The WEDDING cake was supposed to be a 4 tiered cake and was presented the day of the wedding with just a 3 tiered cake. Its been a month since and they have yet to respond with a solution, when receipts and pictures have been provided as proof and all we hear is always oh this manager isnt here that manager isnt here or we will call you tomorrow or we are really busy and no one is here that can help with this matter. My family is really disappointed not to get the customer service expected from such a reputable bakery and even worse that it is our favorite bakery but now we are feeling like our patronage is not appreciated. It saddens me that this has happened when these cakes have been a huge part of our celebrations and always referring guests to them but now its hard to feel good about doing so.
Stopped in for a birthday cake and as always there was a wait. The line moves relatively quickly though! Cakes, pastries, and cookies are always great! I got many compliments on the vanilla cake with cannoli filling I purchased for the evening as well as the individual lemon meringue pie for a special guest. The sheet cakes are pricey but for a small cake this is my go to!
Love love love this bakery. Staff are patient and so polite. My daughter sweet 16 cake was awesome 2 tier different cakes and filling...delicious..navy blue fondant and gold... beautiful stunning cake...if I could upload a picture I would. Highly recommend this bakery. YOU GUYS ROCK !! OH AND THEY DO PEANUT FREE TOO....oh I put the top tier on the base so dont judge the bakery on that 1 please xx cake is moist, with just enough filling..not too sweet at all .and not too much fondant....
Wonderful Italian bakery with a fantastic selection. Theres always a line but its well worth the wait. A great selection of Italian pasteries, bread, cakes and cookies. They do a tremendous special order business in specialty cakes. If you can imagine it, they can make it. Youve got to see it to believe it.
Love Dortoni! Had my wedding cake, 1st baby shower cake, & now my 2nd babys gender reveal cake! ALL amazing! They create yummy masterpieces each time! Plus, great customer service! Definitely recommend! 👍
This bakery it’s not even worth for one star, the cookies were so old, the cake did not taste good plus the price was really expensive, it’s over rated for no reason, please avoid this bakery. There are a lot more options in town. Please go ahead and order something else.
“Very Poor customer service and didn’t have my wedding cake done on my wedding day . “I placed my cake order via telephone and got price via email of the specific cake i wanted for my wedding . I payed 1/2 deposit when order was placed . The day of my wedding my brother went to pick up cake the Manager said they couldn’t find my order . My brother callled me to let me know what was going on . When I spoke to manager over the phone she refuse to be check the email my cake order . she quoted “ I don’t have a computer in front of me “ I told her to please check because that’s how i was communicating with one of their employees for cake and price .She was going back and forth arguing with me knowing that i was upset that my cake order was missing … went ahead and hung up the phone on me while my brother was there in the bakery looking at her doing it !!!! They had my brother wait in bakery like for 4 hours when they finally came out with my cake not looking like what I ordered. I facetime and Asked the second manager to fix the cake …my brother waited another hour because they had to add the right color flowers on cake Long story short these people don’t care about their customers !!!! Didn’t even get an apology myself or my brother for the time he waited !!! A day that should have been stress free and happy turned out to be the worst … worst part was that my brother missed 4 HOURS OF MY WEDDING RECEPTION!!!
This bakery is very good, but today service’s was horrible. The line was huge and social distancing was very hard to accomplish because they don’t have an organized system to take customers. Once we got inside to get the cake the staff was very rude to my Dad. Once at home we saw that the cake was destroyed, and ruined. They way the put the cake together and put the cake in the box was horrible. They ruined a nice surprise for my Mother. BEWARE this bakery, very bad service!!! Also they called us back and they said we were rude for texting them that we were disappointed with the cake . I’ll show u what’s rude, like what’s up !!!
Ive come quite a few times already and each time it did not dissapoint. Dortonis is a local family owned bakery specializing in Italian pastries. They also have all of the other goodies you would expect from a bakery. I usually get their delicious rainbow cookie and some assorted sugar cookies. I have tried their cheesecakes and it was pretty good. This bakery is usually pretty busy but if you come on the weekends be prepared to wait and take a number.
I love this bakery. Love it. But there needs to be a better system for ordering. The place is packed and I had to wait on line 30 MINUTES on a Thursday afternoon. Also, I got a cake that was dry as a bone,and so were the petit-fours. Unacceptable for a place with such a good reputation.
I wish I took a better picture my daughters 3rd Birthday cake was so yummy it was vanilla and I believe confetti vanilla with buttercream. Everyone loved it it was so moist. They did exactly like the picture I sent them, aside my daughter already putting her hands on the cake 😆
Dortoni made a custom wedding cake for me and my husband for our 2018 wedding.I told them about my ideas and asked them if it would be possible. They didnt even flinch and the thought and said they could absolutely do it. All I had to do was find some pictures on Instagram that I like of peacock cakes and share it with them. This cake was not only fun for our peacock themed wedding, but it tasted amazing! We picked a vanilla cake batter with nutella and custard filling. The cake was soft, moist and delicious. I loved working with dortoni and loved my specialty wedding cake even more!
I had been a costumer for years for every birthday and special occasions but yesterday I had a badExperience at this location, I just want a cake with a road and some green around this is going to be the third cake i asked like that in this store I showed her the picture(the other 2 times I just send the picture and they decorate) this timeShe told me I need to find a different picture because they need to add that picture of top of the cake and then she made me feel like stupid.I know what she meant but I asked herWhy do I need to send a picture if that’s not the way to decorate the cake if the other 2 timesI just send an example picture, once I didnt even go to the store I called them and that’s it.
Quality has gone down the drain, most breads they dont even make there, they buy from inter County bakers and just heat in there ovens...prices are crazy and Quality is not good for what they charge.
We have been ordering from here for years and off course ordered our daughter’s Engagement Cake from Dortoni. The cake was exactly the literary theme she wanted and it tasted out of this world. We received compliments from all our guests. Highly recommended them for pastries, pies, and customized event cakes.
Dortoni is your go to if you are looking for a beautiful and delicious dessert. We get our birthday cakes from here and we are always pleased with both the display and the taste. Only reason I did not give them 5 stars is because they are a bit on the pricier side and there is always a wait to order.
My husband and I were married on May 5th, 2018 and used Dortoni – our cake was delicious! The tasting experience was so cool to try all of their amazing flavor combinations. We had our own cake topper that was very meaningful (and fragile – A Royal Doulton ‘Wedding Day Bunnykins’ from my Grandmother!) to us, and were so grateful that Dortoni was able to accommodate and get this on top of the cake. Not to mention how great they were in taking extra special care of what was such a special and meaningful antique to us! They are not kidding when they say, ‘If you have a vision, we can make it happen’! Our cake was perfect and ready to go on our wedding day and was a joy just to look at (and eat! The top even tasted great after being frozen in our freezer and eaten on our 1st Wedding Anniversary!) we could not have asked for a better experience.
I wanted to order a custom cake for my husbands surprise birthday party for about 50 people. I called, and the worker there told me shell get someone on the phone to set up a tasting / consultation appt. for me. No one picked up the phone for 30 mins. and I was put on hold constantly. When I called back, the same worker picked up and when I asked why I was put on hold for that long, she didnt even apologize but just said send us an email then. So I emailed the bakery and whoever responded to that email simply wrote back call the bakery—the only response given back to my question about requesting a custom cake. I replied back saying the store told me to email instead and again, I got a reply back saying, once again, please just call if you want to make an appointment. So if I call, Im told to email and when I email, Im told to call... I honestly just think they dont care about losing 1 customet bc they think they have a lot anyways. But they better know this is how they lose customers one by one. If my cake went well, I was going to recommend this place to a friend of mine whos having a wedding for 300 people in June but I guess not.
Best cakes on the island. And great service, very sweet and patients staff. Very busy but its because theyre so good.
Good cake shop. Wedding cakes can be very grand but for a big price.*Post wedding update. Cake was very good we opted for wild flowers to keep the cost down. We opted for no fondant because we aren’t 12.Everyone enjoyed the cake at the wedding. Filling was chantilly with berries. Layers were perfect and buttercream was even and tasty.
Not so good experience. Tasted like my specialty cake had been frozen. Tasted terrible
My wedding cake came out beautiful! I was so happy. They were very accommodating, it was a great experience.
The rainbow cookies were as incredible as I remembered. I also got a cannoli and that did not impress me as much.
Last month I purchased a cheese cake that was quite expensive and quite dry. Today I purchased a Super Bowl cake for $26.50 that tasted like the cheap deserts you get at a Chinese buffet. Uncle Guiseppi is no better so I guess I’ll be cutting out sweets !!
I absolutely LOVE Dortoni, and I highly recommend them for specialty cakes. I have gotten 3 cakes from Dortoni so far - two for my daughters birthdays and one for my mothers 60th. They usually require a week and a half for specialty cakes, but last week I came in on a Tuesday to place an order for a two-tiered cake for that upcoming Sunday. They accepted the order without question and were super accommodating. Even though it was very busy that day, I did not feel at all rushed when placing my order and discussing the details. I gave them two photos of two very different cakes, let them know that I liked the structure and colors of one photo and the flowers in the other and asked them to create a cake combining elements from both. The final result exceeded my expectations. It was done perfectly and truly captured the vision I had. The attention to detail, superior service, and the final product make these cakes well worth every single penny!
Mocaccino mouse expresso cake was awesome. Coffee beans on the top added the crunch factor which made us all asking for more! Will order the same again.
The bakery had very UNFRIENDLY vibes. No one greeted you when you first enter, even though I was the only customer. Just bunch of empty stares (maybe my skin color lol), anyway definitely wouldnt want to go back to such business.
Great place the line is always out of the door. So order ahead to save some time. But everything they make is delicious! Never a miss!
The bakery is amazing we have been buying from here for years but why dont customers have to wear masks but the girls do? i feel bad because they look miserable and its unfair to them.
I was very surprised and pleased to find that this bakery makes vegan cakes. They are made to order, and at an excellent price! They only needed a 3 day notice. There are a variety of filling flavors to choose from. I got raspberry and chocolate pudding, with vegan glitter sprinkled on top. I was also very happy with the customer service. The workers here truly care about their guests and it shows.
Extremely slow service.. Line was out the door on pouring rain. Waited 40 minutes. to finally stand inside.. I was the 4th person in line while waiting 40 min.... After being inside, it took only 5 minutes just to ring me out. I dont understand the discrepancy.But pastries were excellent. Canolies and Tres Leches cake made the night! Our Guests loved them. I know for sure Ill be ordering ahead next time or at least having to show up one hour early simply to buy one or two items at this shop (not custom orders) to avoid our guests having to wait.
Everything was awesome. The red velvet cake was one of the best Ive ever tasted and the pound cake was great
Id diabetes myself to death on these cakes.
The best blueberry cheesecake in town!No doubt the best bakery in the area, that’s why my 5 stars
Worst customer service every time I come here . They work independently instead of in a team the people that pick up the phone are extremely rude . They don’t know how to handle a large crowd the management is poor and they have not trained the staff properly on how to handle a large volume of customers . I understand that the location is busy but this is not an excuse to be rude . I just asked for a manager and the women said she was the manager and could not speak with me . When I asked for her name and someone else to speak with she rudely excused me and told me to call the owner . I was on hold for 30 minutes which was not the issue the issue is the rude representative that picked up and did not want to help but tried to push me over to someone else . Go somewhere else if you can this is not worth the hassle and aggravation there are better bakeries . I didn’t mind the hold time again I am familiar with the bakery and how many customers they help but I did not appreciate being met with someone who was rude and didn’t want to help . The response should have been we have many customers do you mind holding .
I stopped in for some pastries. The black and white cookies were delicious. I also had the lobster tail filled with cream. It was flaky and tasted great. The service was overall quick and friendly. It was definitely a great bakery with lots to choose from.
Great bakery but customer service SUCKS !!!! The wait is always more than an 1 hour they need to hire way more employees!!!
Could only laugh at what we asked for verse what we got for our wedding cake. Really ridiculous looking. Tasted great though.
Wow. The best bakery around! Our wedding cake was delicious even after a year being frozen. We always get cakes for all occasions!
I came in off of a recommendation from a family member. I was happy to say I was not disappointed. Even with last minutes notice they were able to squeeze me in and put something together. I really do appreciate it when you deal with people that are so professional. Thank you again to Dortoni Bakery and all the staff that helped me.
Anna made us the most beautiful, delicious wedding cake! She captured every detail of our design to match the cake to my dress and there are photos of my eyes literally rolling to the back of my head when I took my first bite of the cannoli cream chocolate chip filling with the buttercream frosting on the outside of the cake. My husband and I still fight over whether the cannoli cream or the dulce de leche layer was better. We cannot wait to go back in a year and recreate our cake to celebrate our anniversary. Thank you to Anna and the Dortoni team for great service and the best wedding cake we have ever had!
Best cake I’ve had, hands down. Gets a little crowded but they power through and you’ll never be disappointed. They also make amazing custom cakes.
Im a first time customer, and will definitely be coming back! I ordered a custom red velvet book cake for my dads 60th birthday with a poem on it that he wrote, and it turned out absolutely amazing. From ordering to pickup, everything went very smoothly. Everyone was blown away by how realistic the cake looked and how delicious it was.
LISTEN UP! I walked in with a picture of what I wanted. They took my order and exceeded my expectations! I honestly didn’t expect the cake to be this perfect and beautiful! Everyone loved it ! Some of you are complaining about the prices,listen man. I was born and raised in Italy... and this place makes me feel like I’m back home. From the owners who actually speak Italian, to the customers who are friendly, and the selection they have which is typical Italian desserts! They prices are only fair! The waiting for your number to be called is totally fair! It’s all worth it in the end! I’m glad I decided to order the cake with them!
I love the display of all the colorful cakes and pastries. People will have a serious case of analysis paralysis when they’re here. I came in for one birthday cake but couldn’t resist buying more and they all taste delicious!
Eveything was good. Some items were great! We always stop by while we are in town. See you again soon...
I went for a wedding cake tasting and had an awful experience. The tasting was for both regular and gluten free cake. The employee brought out only one type of cake, and when we asked for gluten free cake, she picked up one of the little cups and tried to convince us it was gluten free even though it was identical to all the other cups of cake.....so we ask her to go check and that was not, in fact, the gluten free cake, so she brings out the gluten free cake separately. I was a little rubbed the wrong way by her trying to convince me the cake was gluten free when it obviously was not, but was ready to let it go. When she brings out the gluten free cake, there is a big, nasty, dead bug on the plate! We bring it to their attention and they swap out the plate for us and apologize. Then, there is a hair in my gluten free cake and my fiances regular cake was dripping wet. At this point we are leaning very much towards not buying our wedding cake from them, but are thinking maybe theyll offer a discount or, at the very least, comp the cost of the tasting. But nope, they still charged us for the tasting! This is the first time I have ever written a review for any business ever, but it was such an overall bad experience I wanted to share so others dont waste their time and money. Would not recommend for wedding cake, especially if youre gluten free!
Everything is absolutely delicious here! There is so much to chose from but not enough time to eat it all!! The cannolis are filled freshly on the spot, the cakes are extremely fresh and moist. If you are looking for a dessert to take to to a family or friends house you will not be disappointed!!
Lots of goodies to chose from. We have came to order a cake. They do nice job with decorations. Cake prices and feelings attached decorations extra
Got the most beautiful and delicious cake made for my childs birthday. It was an under the sea theme which left us all speechless. The flavors were delicious and the cake was extremely fresh. I am looking forward to ordering from here again.
Slow..slow...slow...service! Not worth waiting for the delicious pastries and cakes. Either get there at the crack of dawn or go elsewhere.
Love this place! Best fresh cakes and cookies with a wide variety of choices. Staff have always been friendly and patient, and on a Sunday (or holiday) morning they are out in full force and move quick! I havent had anything less than high quality here.
We ordered a cake for my dad birthday dinner, we requested the numbers 85 one strawberry and the other pineapple. The cake cost was 165.00, the filling was a sugary whipped cream with strawberries n pineapple. Which was way too sweet for seniors so it was not enjoyable at all. When I arrived home I called the bakery Anna called me back apologize and offered to issue me a 50!dollar credit. I was not happy but I took the offer. So today I still had not seen a credit to my account so I call. I spoke with a manger that place me on hold to get to Anna. She answers the line who is this, I replied excuse me she said Miss Mayer you did not order the cake the way you stated so I did not return anything to you. I explain to her if I didnt order it why would I have called to complain abt something I did not get. She said I guess your right. So what I wanted I did not get very annoyed about the person that claim she was manager Anna calling me a liar. I will never order again. Make sure you double check order so you dont get Anna calling you a liar.
The cake was delicious. I order chocolate sponge cake with chocolate mousse filling. The design was the perfect. This is my favorite place to order.
Great service. Awesome baked goods.
I had my Engagement party this past Saturday and what a hit the cake was! Not only was it beautiful, it was DELICIOUS!I keep getting calls from my friends… I can’t wait to order the Wedding Cake!I just wanted to thank you for the hard work – your cake matched EXACTLY the picture I brought you - Delivery was perfect and a good time was had by all.I also bought mini cupcakes for my light up cupcake tower and they looked gorgeous as well.GREAT JOB DORTONI’S!Darcy Novick
Thank you for making M in cupcakes for our Mepham 83 get together today. Everyone loved them!
Cake was delicious but considering how expensive it was, I would have thought they’d make the hearts in a straight pattern. The bottom pattern is completely off.
Place is nice and offers a tremendous amount of cake and pastry variety. Overwhelmingly numerous amount of variety. Had them do a cake for my wedding and it came out beautiful!! I would highly recommend this place.
Great cakes, ordered several cakes. The pastries and cakes are fresh
I wont be coming back here anytime soon. One of the staff members was rude as I placed an order for a birthday cake and rude when I came to pick it up. Where is the customer service??? Its too bad because the cake was delicious but Id rather take my business elsewhere.
One of the best bakery in Long Island. They are very accommodating for a last minute request.Their cakes are alway fresh & delicious.
Love this place very good service quality of the pastries cakes and everything else are so delicious the waiting sometimes is too long no wonder why.
I love this bakery but it’s gotten really unorganized. The process for pick ups should be nice and smooth. Not waiting in line for a half hour just to grab it and go. This place is popular and they are doing really well they need to adjust their business accordingly.
For our CEOs 60th birthday, we surprised him with this beautifully detailed James Bond themed cake. Carolina and Jenn worked with us non stop and answered the phone every time I called (which was about 40 times) and never gave me any problems. They were truly a pleasure to work with and the cake exceeded our expectations and made our CEO very happy. Also, the cake not only looked impressive, but the taste was AMAZING, I have never liked anything fondant and I ate three of the poker chips. Thank you again for all of the coordination and help.
I just thought there stuff is not good, I did notenjoy it. The product tasted fresh dont get me wrong. I just did not enjoy the flavor everything was tasteless.
Youre not from Long Island if you dont know this bakery.
Not only do they make delicious allergy conscious cakes and desserts that taste like the “real thing”, they worked with me to provide a refund after canceling an event due to Covid-19. The woman that I worked with was SO nice and even though the bakery isn’t close to where I live I will continue to travel there to support this business! Try it out and you won’t be disappointed.
After having no luck at Stew Leonards bakery, I went to Dortoni where I knew I would have some luck, and I certainly did. A very nice young lady, Nehanni ( I hope I spelled that right) was very friendly and helpful. I could see her smile under her mask and in her eyes as she helped me. She turned my foul mood around by being so helpful! I found the cake I wanted, and she did a very nice Happy Birthday greeting on it! Thank you!
I could have spent all day looking at everything there. All the cakes are gorgeous.
We did a 4-tier cake for our wedding. Two tiers were chocolate cake with raspberry filling and the other two was cannoli cake. It was a great hit thank you!
No organization, they want you to pick a number and then they skip numbers. Very rude staff as well. I paid for two cake pops and only received one, gotta love not receiving things you pay for! I was going to get my daughters birthday cake here, but Ill pass.
Absolutely love the birthday cakes I buy for all my family, friends and employees here. Staff is super nice!
Love the cake for sweet 16!! Decent price and well made😍
Really a great bakery on long island everything looks and tastes amazing from the cookies to the pastries to the cakes I would want one of everything if I could the service was very friendly as well and its nice to have a good bakery around
Always an experience. Wonderful assortment, cakes and bread.
Dortoni Bakery is the best in town! Great customer service! Highly recommended!
Not professional... Numbering system on and off... They make customer argue in the line... Taste wise 5 star but price wise 1 star.. same cookies are at different prices.. for example.if it is big it is $4, smalls are $1 but if you buy 4 small, it doesnt make a big one..
We used Dortinis this past Saturday for our backyard wedding and were really happy with everything! The cake was beautiful and delicious! Everyone loved it!Im so glad we ordered from this bakery. The only thing is that the cake arrived about an hour late to our wedding party location. We had delivery scheduled and so Im not sure how the time got messed up but it was quickly fixed after a brief call.Overall, we would definitely come back and order from them again!
Taste the best of ItalyThe best of LISo good pastriesSo good cakesBread the bestBUT waiting time to buy some,kill anyoneI was waiting over 30 min
Dortoni is usually pretty solid bakery, line was long today, seemed like more people were helping with pickups then walk in customers .needs a little fixing to improve flow of line,but all in all enjoyed my cake from them
Food looks great...zero flavor. .all bells and whistles....and now their fully 100% whipped cream strawberry short cake isnt 100% whipped cream anymore... but now has about 20% cheap sugar trash hard icing mixed in..what garbage and whats so hilarious about it is they think that nobody was going to notice it what a bunch of dumbbellsIll never go there again..another bakery gets cheap and loses another customerYEAH ME.
Great bakery had a custom cake for my sons birthday in June they copied exactly just give them directions and you will have perfect cake. Went in today to give order for my daughters bday. I know we will have great looking and delicious cake.
I’ve been the biggest fan of Dortoni Bakery for more years than I can Remember Ive trusted them for every occasion. It seems lately little things seem different. Today I purchased.a Strawberry Shortcake for my adult daughters birthday. The cake looked lovely but on top we’re ONLY 4 simple berries the rest was filled in with puffs of whip cream inside I had ordered berries as well, the berries were cut and scattered so we were basically eating a cake that was 90 percent cream instead of a STRAWBERRY CAKE ,the berries weren’t even sweet. I also took home some fruit tarts now this is my issue. Dortoni has a BIG REPUTATION how can each and every piece of fruit be sour? I’m talking even the grapes on the fruit tart. Blueberries, blackberries, it looks pretty but please you must be able to buy sweet fruit. I don’t mind paying Top dollar but I’d like sweet fruit and a lot of it like the old days PLEASE. ! A loyal but disappointed fan.
BEST employee there, Maria. Been there 4 years and is absolutely and asset to the bakery. So sweet and knowledgeable. Thank you for your great experience!
When buying a carrot cake, you expect basic attributes i.e. Pieces of carrot, maybe nuts. Spice cake covered in thick cream chesse frosting dont make it a carrot cake.
My husband and I had Dortoni create our wedding cake. The entire process was seamless from start to finish, and the cake was delivered to our venue right on time. Our guests raved about how delicious our cake was! We will definitely be using Dortoni for all future celebrations!
Best bakery in town! Rudy your gem,😊
I love this bakery.. Everything is great here but the best is Tres leches cake .Me & My friends have been going here for more than 8 years now. We have had ordered for birthdays, anniversaries & baby showers . Mostly for all the occasions our usual is Dortini☺️
This place lives up to its reputation of having some of the best cakes and pastries in the area. Their cakes always taste fresh and look amazing. Some are a tad too sweet but this place never disappoints. Whether you are looking for a cake for a special occasion or pastries to treat yourself this place has everything you could want. Got my daughter one of the princess cakes and she was absolutely thrilled.
Very disappointed. My daughter ordered cookie favors for her babys baptism. They forgot to place a rosebud design at the top of the cookie that she paid for. They were very plain looking and looked like the job was rushed. Am expecting to be reimbursed for what was missing from the special order request.
Everything I have tried in this bakery has been phenomenal. For the first time I tried their flan, and it did not disappoint. Hands down the best bakery for all sorts of desserts in the area.
The service is good and the baked goods are delicious. Finnaly found our new favorite place italian bakery here. Were from Brooklyn and its been hard finding a place we liked in LI.
Beautiful bakery. Nice staff. I picked out a cake that was brownie on bottom and the rest was an oreo mousse that was way too sweet. We all left the mousse on the plate. I love sweets but couldnt eat this. Ill try something else next time. I dont give up too easily. Unfortunately, wait time was a little long as well.
Top shelf bakery. I’ll travel a long way for their donuts.
Had my wedding cake from here a year ago. My best friend came up to me, admitting she had more than one slice, and we LOVED it ourselves. Never had a good wedding cake until we had ours from Dortonis! Came back today for our 1 year anniversary cake and cant wait to eat it. Mouth is already watering! They also have lots of cookies and pastries. Everything looks beautiful and they have great customer service!
Cakes are good. Prices are outrageously high. Everytime you go in there its a different price.
My husband was so excited to get a cake from Dortoni’s included in our wedding day through our venue. We booked an appointment over the phone and they asked us which 6 fillings we would like to try. We went, met with Candice, and picked up a box with all the fillings. When we decided our fillings (chocolate ganache and strawberries in custard), we emailed Candice how we wanted the fillings to be in the cake. We described it specifically with the Upper filling as Chocolate Ganache, and the Lower filling as Fresh Strawberries in Custard. We wanted BOTH fillings in each piece of cake. We never got a confirmation response from her. We emailed closer to the wedding to let them know how many guests we would be having so they can add the correct amount of tiers, which we were informed by the manager to do 2 weeks prior. Once again, no response. My husband called and they said they would let Candice know our guest count. We never got confirmation that they would be adding a 3rd tier. Panicking, we reached out to our wedding planner at our venue (the Inn at NHP) and she spoke to Dortoni’s and somehow she got a quick response. They made a beautiful cake with the design we wanted...on the outside. When I got my piece of cake, the filling was literally ICING, with neither filling visible. My husband’s piece was just custard, no strawberries. We went around and saw other tables with just Strawberries and Icing, no custard. We didn’t see any tables with the Ganache filling. My dad’s piece was just icing too. We were so confused and we spoke to our Maitre’D, who said he will let Dortoni’s know and advised we reach out to them too. We found out the next day when we looked in our leftovers boxes from NHP that they did have the chocolate ganache, but it was in the second tier of the cake. So, instead of stacking both fillings between each other, they were spread out between each tier of cake. this is not how we had expressed the cake to be made, and we were never told that it would wind up being different by Dortoni’s. Were disappointed with how our cake turned out.
A true rarity. One of a very few great Italian bakeries on LI. The most accommodating, if occasionally busy places; anything from bread and cookies, to wedding cakes. Never once dissatisfied, or turned away. If you love Italian pastry, you have to try it (you probably have!).
Went there for the first time I was highly recommended I went in there I was blown away how amazing the showcases look so fresh and delicious looking unfortunately it was about 20 people in there standing around not getting help so I took a number and I waited for 20 minutes and it didnt look too good so I left I ended up buying a lousy cake at King kullen but thats the way it goes nobody cares anyway
Great bakery my family has been coming here for years. Top notch quality and a helpful staff. I recommend during the holidays calling in your order cause it gets very busy.
I bought a tiramasu cake last weekend.The cakes appearance looked nice until you cut it and saw how it was made. There was no sponge cake or lady finger inside of the cake. Just mascarpone cream and cocoa powder on the inside and ladyfingers around the cake on the outside. The cake went flat after an hour because there was no sponge or lady fingers to hold the cake up.Very disappointed.
The pastries are made fresh everyday. I bought a Tres Leches cake and it was absolutely delicious! Their personal cheesecakes were fresh and not too sweet. No matter what time you go it is packed, but the workers are professional and work expeditiously. Their pastries are worth the wait! The prices are also very reasonable.
I ordered a cake for a birthday at first the lady who took my order was the worst person ever, she didn’t care and didn’t want to pay attention to what I was saying she was rude and when I told her to slow down and pay attention to what I was saying she said she was too tired and had been working the whole day So unprofessional! I went the next day as I know how good the cakes are here, the lady that took care had a different attitude than the first one and was very helpful. Although a day before my event they call saying they can’t make the cake as they were going to close for the week, I couldn’t reply as I was busy and got a voice message, when I try calling back they never answer, once again so unprofessional to call a day before and don’t think. I didn’t have any other back up plan. Take your money to other place and don’t waste your time here!
The pastries and baked goods are 5 stars, a star was deducted because of very high prices.
Although I love their products the service and system for customers is lacking.
I ordered pies for Thanksgiving and would have given 5 stars except the most important part of my order was wrong. I asked if it were necessary to reserve specific pie and I I gave her my name to reserve eryone’s favorite —Pecan Pie. When I went to pick up I waited on line outside observing the Covid distancing about a 30 min wait to picking it up. They had the pur of ordered boxed already and I chose a 2nd chocolate curled flakes piled like a mountain with cream and chocolate mousse both dark and milk chocolate.. exquisite looking and delicious. Very impressive looking too so it was a nice contribution to the dinner I didn’t cook. Well I opened the boxes to lay out on table for 6 people to enjoy the Pecan but followed up by a sampling of the chocolate creation that looked like heaven. Upon opening the pecan pie box, we all marveled at the way it looked so pretty but we’d never seen crumbs atop pecan pies before. To our huge disappointment we realized our pecan pie was an apple pie and the and the least favorite except for me. Needless to say it was thanksgiving day and too late to make it right. I will never leave that bakery ke any other without looking at the contents of boxes they’d put aside for me assuming I was crystal clear about the ir we didn’t get. I’d like to purchase again for something I will make sure gets into my bag. I think the line outside the bakery made it seem rude to soend any more time in there then necessary but for $17-$25 pie I will omit the checking process again. Yes delicious exquisite desserts creative and tasty— this is the place for an impressive addition to bring to any dinner party. Just check your boxes ..0People make mistakes not the end of the world certainly not with what the world is going through right now.....
Fresh pastries scent smacks you on the walk in, grab a ticket and get ready for your palate to be amazed. This where we got our wedding cake!
Insanely overpriced for a wedding cake. Get ready to pay thousands while competitors are significantly less. Chaotic experience and worst of all, the cake was dry. The fillings mediocre. Go somewhere else.
This is at pastry lover‘s Paradise. This place is not for people who are trying to cut down on their intake of sugar. However, the cakes they make are absolutely beautiful and taste delicious. You should also try their breads, they actually have healthy choices and whole wheat options. The service is quite efficient and the counter clerks are friendly and treat you with respect. I would also highly recommend this place as an option for making a cake for a birthday party or even a wedding.
Dortoni is a phenomenal bakery with hundreds of beautiful and delicious bakery item choices. However, the new restrictions due to Covid lead to long wait times (outside) before being allowed to be served. There are two lines...one for picking up orders and one for purchasing or placing orders. Unfortunately, the lines are often not overseen by an employee so people can walk right in as if theres no reason to wait. Long, frustrating wait time!!!.
I had my wedding cake with Dortoni for my wedding on 12/7/18. BEST CAKE EVER! They were so attentive and the tasting was so fun! Pleasure to work with. The cake tasted out of this world. They did such a perfect job creating the picture that I gave with. I highly recommend.
Absolute top quality bakery. They made my wedding cake about fours years back and just did a custom birthday cake for my wife. Always top quality!
Horrible wait time. The pastries are decent but definitely not worth how long it took the helpers to assist. They would stall in helping and I once even decided to walk out because of how unwilling they were to help.
The absolute premier bakery for any and all needs. Their custom creations not only look amazing, they taste great too! From wedding and special event cakes to pastries, cookies, and even just an Italian bread, you will not be disappointed.
Huge selection from this tiny bakery. It gets very busy so thats always a good indicator of quality. It seems slightly more high end then other bakeries, but its not super expensive and everything Ive had was delicious, except for the macaroons, they were great but they dont beat Princess Bakery! Everything else was great and the workers were helpful and quick.
I’ve been here a few time and it has been a hit or miss. When I came here the first two times, the service was not organized. With a lot of people they seem to use the number system, but if it is not too busy they are help based on the first come first serve basis. People don’t stand in line and they start browsing through the cases and it can get a little confusing. This was my previous experience. I went back this morning and it was fine. I was promptly helped and I was in and out. I got the mini tart, which was delicious. The autumn sugar cookie was cute and tasty, however the chocolate moose cake and carrot cake were not. I got the last carrot cake and it was very stale on the outside. The chocolate raspberry moose cake was stale too. Unfortunately, I was not able to finish it. Other than the two cakes, the other items were great!
I walked in asking for prices for a custom cake to be made 3 weeks in advance to my baby shower. Keep in mind I was having a small shower of just under 25 people, and was looking for a 1 tier cake with simple star designs I could probably make myself with some fondant and a cookie cutter. 350$. Didnt even get a chance to discuss the flavor and filling. This place is wickedly overpriced and is ripping off their customers.
Staff is super helpful. Phone call went smoothly to place pick up order and picking it up was quick too and efficient. Baking goods are always amazing. I recommend the tres leches cake.
Ive purchased several special occasion cakes from this shop (1 Wedding, several Childrens Birthdays, 1 engagement party and others). My wife and I have never been disappointed especially when something came up at the last minute. In short, great looking, awesome tasting cake and incredible service.
Wonderful customer service..beautiful creations...my party was complete !!! The long wait was worth it ..its always packed for a reason...because they food is grate!!
Simply the best bakery around. In my never ending hunt for the best black and white cookie Dortonis is tied for first. Besides that their cakes are beautiful and delicious. I have waited hours in line on holidays to pick stuff up. Well worth it.
I have always been searching for a good bakery on Long Island and I have never been successful until a month ago when I bought a cake here. Holy Sh*t. I am in love with this bakery. I can proudly say that this is one of the freaking best bakeries on Long Island.
If I could give them a 0 I would.. So disappointed i have been caming to this bakery for almost 5 year and never been treated it like this, when to ordered I cake today for my daughter birthday, the girl was in a hurry never took the time to ask polite of I need it any help with the cake I want to ordered she just want it to know when and what time and how I was going to paid.. I am just 🙊speechless that way I was discriminate Never caming back to this bakery again.
Recommended by my friend that grew up here and this place has the absolute BEST cheesecake you will find - also great canolis. Theres usually a line out the door, but theyre pretty quick.
So good for you sweet tooth...so bad for your waist line. So many beautiful cakes. Love the aesthetics of the princess cakes they make with Barbie dolls. They make awesome wedding cakes. Had a mocha cake for my birthday that was fantastic. They have a full array of pastries, cookies, pies, cakes, etc...
Over priced. 400 dollars for a first birthday cake with a picture of Minnie Mouse on it. Good cake but went to Glen Wayne in Bohemia. The drive was sooo worth it. The staff was friendlier more accommodating and the cake was way better in flavor and taste. Also had some strange guy just hanging out in the reserved for specialty cakes area talking to anyone who passed by. It was one of the most unpleasant experiences I have ever had trying to order a cake. It is unlikely that I will return to this establishment for any reason .
We would have loved to give this bakery a try but upon entering and getting a number, the line around the store was so long. After 20 minutes and still 25 numbers ahead of us, we gave up. The bakery items looked great. People on line were patient and seemed content to wait. Another person left just before us and thats when we realized its just not worth the wait. They truly need more counter help if this is a typical Saturday for this bakery.The free samples on the counter of Irish soda bread did taste nice to me, but my wife was not thrilled it was topped with granular sugar. Perhaps we will try again another day.
Cant seem to take customers in the order that they arrive and allow others to cut in line. Didnt even bother buying anything out of frustration, which is sad because Ive ordered sweets here before and enjoyed them. Too many people inside, no room for social distancing. Never returning here again.
First time there picked up Italian bread and raisin bread the Italian brand was the worst ever in my 65 years raisin bread was good except it would kill a diabetic immediately thats how sweet it was havent sampled the other cookies and pastries cant comment on those. Get ready place theres a great business they must make something good. Impulsive
I LOVE Dortonis! since I found it a few months ago, I go here for all of my cakes, cupcakes, etc! their shelves are always filled with gorgeous cakes, pastries and cookies and they all taste incredible. I stop in randomly, and on holidays, and Im never disappointed. The staff is always so pleasant, too. The only downside is that it can get crowded, but they are so efficient and the wait time isnt unbearable.
I picked up a Boston cream cake for my mothers birthday. The staff was polite helpful and friendly. Dortoni bakery. That Boston cream cake was delicious. My mother loved it. I give the cake 5 stars. I’ve been to Dortoni’s bakery a lot. I love their pastries and coffee.
Great variety of sweets and desserts. Locally the best bakery around the area. The staff will try to get you in and out rather quickly, not a bad thing if you are in a rush, but sometimes you do want to take a minute to decide on want you want to try because everything looks and taste good.
Definitely one of the best on LI. Their pastries and cakes are wonderful. We even got our wedding cake there and it was excellent! They are always well staffed and organized even around busy holidays.
Been knowing this place since I was a kid my parents always got our birthday cakes from here now as an adult with kids of my own it never changes best QUALITY AND QUANTITY I ordered a last minute cake !! I was able to get a fresh cake made for the same day thanks to Candice and the whole team that chocolate mousse with whipping cream was to die for thank you ! HIGHLY RECOMMEND YOU WILL NOT BE DISAPPOINTED
I have been going to this bakery for around 15 years and does matter what I get its unbelievable. My son has been diagnosed with Celiac Disease and can not have gluten. Luckily Dortoni has options and able get gluten free cakes and cookies and I do not feel I am loosing out with the taste
Ever tried a tray of Italian cookies where they all look different, but pretty much all taste the same and kinda gross? This is where you need to come and see what they are SUPPOSED to taste like. Best Italian cookies Ive found so far. Each one is truly different and delicious, and you can taste that they use good jam, chocolate, caramel, marzipan, etc. Top quality stuff. Their rainbow cookies are edible artwork. Cant recall having a good one anywhere else. Ill drive an hour out of the way and wait in line, no problem.
They made my best friends gender reveal cale today and it was adorable!! It came out exactly like I imagined it and I was so happy. Everyone at the party loved it too. The taste was pretty good, the cake was yummy and the outside frosting was yummy, but the filling was just a little too sweet. The price was not bad either. Overall I was very pleased!!
This is one of the best Italian bakeries in the NY area, as far as Ive found. My only complaint is that a lot of the cakes and pastries are really heavy on the cream and frosting, and short on the cake. My wife really like that, but I prefer more cake. However, I cant deny a great superiority to most other Italian bakeries Ive been to.
Fruit large tart was good fresh but the tres leches was a bit sweeter side this time I got or a bit sour.Overal love their fruity tarts. Will come back again though :)
I have been going here for 15+ years and regret trying other local bakeries. I used to get their apple pie until they put too much lemon flavoring in them. Now... I stick with their cookies of perfection. One bite sets off fireworks in your mouth. There are special times to visit, if you dont want to get caught up in a crowd, which I cant share with you. However, the wait will be worth it. I waited almost an hour on Thanksgiving morning and did not regret one second. Why? It was worth it. I bought a cookie platter and every single cookie was gone by the end of the night. To be honest, I was looking forward to having the leftovers. A must go to for your pastry and bakery needs.
To the the owner of Dortonis you just lost a 7 year customer I dont care how good the cakes are! Today was the most disgusting & unsafe experience just to pick up a prepaid cake....you make so much money off us all.....& at least you could train your staff better during these times and prepared a better system! 1hr 20min wait to pickup a prepayed cake ....no order ...people fighting & especially people pulling up & gettimg curb side no waiting not 5 mins! Dortonis ruined my daughters birthday & my wifes Mothers Day! Never again will i spend not even $1.00 at your bakery!
One of the best bakeries in all of Long Island. Such a wide variety of dessert options and the staff behind the counter are all very welcoming and ready to help you out with whatever you need. The place to go whether youre looking for a cake for a special occasion or just a quick treat after dinner!
Great products excellent customer service.
Very disappointed. This evening I had a special ordered chocolate mousse cake for my birthday. What we received was no chocolate mousse cake but rather a chocolate butter cream cake. The cake and filling had an unpleasant taste and consistency. I took 2 bites and could not eat it. Others that tasted the cake also had negative comments.Dortoni, I expect much better cakes from you. I’ve had grocery store bought cakes that tasted better.
Really wonderful cakes in terms of taste and look. However, I highly recommend you go into the store to place and order. Ive ordered the same cake 4 times and all 4 times got diff prices ranging from $35 all the way to $65! Thats all within 6 months. A bit excessive. Guess it depends on what boss is there that day. Or what mood someones in?
Really delicious treats and always a spot to get amazing rainbow cookies and custom cakes
We visited the bakery and I was astounded at how busy they were. Since it was the first time I had been there, I assumed that it meant that they were a superior bakery. Not exactly. Yes, the things they make are very pretty and they have a nice assortment but to be honest, their prices were EXTREMELY high and I wasnt overly impressed with the quality. I have had better cakes and cookies from the local Stop-and-Shop.
Today was my first time visiting the bakery ,looks bright and clean ,I check some of the reviews and I decided to try it I purchase few pastries ,today I decided to taste the apricot pie ,just delicious ,the crust just perfect ,and the apricot filling full of flavor and very jummy ,can not wait to taste the others tomorrow ,thank you love the I found a great bakery after a long time visiting other bakeries
I have been going to this place for years. Love all of the desserts , cakes, etc. I understand that they are extremely busy but there CUSTOMER SERVICE has really gone down the tubes. The girls are always busy behind the counter and they don’t even acknowledge that you are standing right in front of them waiting to be helped. A word to the MANAGEMENT or OWNER, please make sure your staff is properly trained to give good service. After all everyone that walks through the door is a paying customer so please ensure better service.
I purchased an engagement party cake last year, 3 tier naked cake extremely simple, no fondant no toppers NOTHING. I paid $80 for that cake. It actually arrived to my house completely wrong but they fixed it. 4 months ago I purchased a small cake for about 20-25 people paid $50. Again no fondant, no toppers, nothing special. I went in last week to order a 2 tier naked cake AGAIN nothing special and they wanted to charge me $250!!!! The short little girl manager was so disgustingly rude, she told me that it was impossible the prices I paid in the past and I would never get a cake for that price there. I actually found my bank statements but didn’t feel like arguing with her. I ended up finding someone else who made it for me for a reasonable price and tasted 900 times better than dortonis. I WILL NEVER COME BACK HERE AGAIN!
Roll the dice here. If you order a cake in advance you may not get it. You will have to wait an hour to find out. Very unorganized with no system in place to find your cake. They never made our cake and didnt offer a substitute. It will have to be a stop n shop Birthday cake year! Thanks Dortoni!
Best cakes I have ever tasted. All sorts of variety and styles. Great for any occasion. My extremely picky daughter who doesnt like most cakes is always satisfied with those from Dortoni!
Since Dortoni changed ownership the quality of their products went down really bad.The Tiramisu cake collapsed after cutting a first slice, the petit fours are old and dry, they use margarine Shortening never butter....
Probably the best pastry shop on Long island. Weekends usually bring long lines. Take a number used. All cakes and pastries are unbeatable. Rum Babas drip, cannoles fresh, miniature selections available. Well staffed to handle crowds. My go to shop every time. Parking lot available. I love this place.
Consistently delicious pastries, and efficient and friendly staff. Standouts are the custard lobster tails and the rainbow cookies. Oh jeez, those rainbow cookies. They are, hands down, the best rainbow cookies Ive ever had in my life. Perfect ratio of cookie to marmalade to chocolate. The lemon marmalade is the key to the deliciousness. Do yourself a favor, and next time you need to bring treats to an event, grab a number and wait in line, and get a little bit of everything. You wont regret it.
This place is pretty good I just ordered my wedding cake from there and they were very organized, me and my lady did a cake tasting and all the cakes we tasted were really good the feelings we had somewhere better than others I highly recommend you never ever get the strawberry mousse because it tastes like plastic bubble gum pudding thats just my two cents about it but other than that the cookies are delicious the cakes are tasty and moist and all their breads look incredible Ill update this after I get my wedding cake but I dont see it being anything but awesome because the tasting was so good
Really busy but worth the wait!
Completely dissatisfied with the service today. I make frequent trips to this bakery for my kids, today I went in to order a birthday cake. The person behind the counter, a hispanic girl with braces (didnt give name), was rude and not helpful. She rolled her eyes at me a few times when I inquired about different cake decorations. She huffed a few times as I wanted to change a few things to fit my price range. Will not be visiting there for a while. Very rude.
I love Dortoni’s. They have some of the best Italian cookies and pastries around. The only downside is the wait. If you are planning to go here for a holiday, go the day before or two days even. The line can get crazy.
Super experience. If you havent tried this bakery please go. Great deserts, cakes etc.
Dortonis is one of the best bakerys Ive ever been to! Its in a convenient shopping center off Hempstead Pkwy and my biggest advice is that you make sure to grab a number when you enter because youll never get help unless you join the line. My wifes favorite is the Tres Leches cake so put that on your list. I love the fruit tarts!They do special orders and have all sorts of wonderful sweets for walk-ins.
My go to bakery for birthday cakes. Highly recommend their strawberry shortcake and rainbow cannoli cake.
This bakery provides the monthly birthday cakes where I work. They also happen to be near the salon where I get my mani/pedi. Everything Ive tried is delicious. Some things are a little too sweet for my taste, but the red velvet with cream cheese frosting and rainbow cookie cake with cannoli filling are my favorites. Fresh and beautiful pastries. Its small, usually busy, and can get crowded. They use a numbering system and the staff gets through the line, so the wait is not too long. BUT its well worth it!
If you can dream it they can make it. Best in business. Love this place. Mr. Messina and Rudy the best.
This bake shop is one of the best. Usually a slight wait of 5 to 10 minutes, but the baked good are delicious. Im back here regularly for Italian cookies, cannoli, giant cookies, cakes, etc. They sell bread as well. Make sure you visit this bakery and try as many things as you can.
Total reviews rating 4.5
199 Reviews for Dortoni Bakery and Pastry Shoppe 2023:
Review №1
2022-01-31Love this bakery for years now. Bought from them a lot of times and I can say that they are the best. The selections are all top notch and would recomend this place. Cakes are reasonably priced and they do get busy so try to order early especially if you have a special order. They did accomodate us a couple of times with short notice but I would not push my luck. We tried other bakery for cakes just to compare but this is the best in Long Island for me.
Review №2
2022-02-24Went to buy a cake for my sisters birthday, decided to try some of their pastries. The cannoli is to die for, and the frosting on the red velvet cake was excellent. Will definitely come back.
Review №3
2022-04-03I’m so so happy with this bakery!! I’m so grateful because I asked for a custom cake and gave a lot of annoying instructions and stuff but they just outdid themselves and had a great and wonderful attitude throughout. I’m soooooooo happy and will make dortonis my main bakery for sure. I asked for a cake with a white claw theme and gave them two Barbie dolls and asked them to make it look like ones holding the others hair over a toilet and puking and they did a great job! I showed them a reference photo and it was exactly as I hoped. Attaching a picture for everyone to see! Thank you so much!
Review №4
2022-06-14Its all very good quality, definitely feel some of it is a bit pricey for tye quality.The cakes are what you expect, but the hidden gem is the Gluten Free selection.
Review №5
2022-02-14Dortoni did a fabulous job on our wedding cake. Our whole experience with them was phenomenal. We went for our cake tasting and they offered us coffee and kept asking if we wanted tasting sample refills. Not only was our cake beautifully decorated, it was delicious! They allow you to pick out two filling flavors and each slice of cake that’s guests receive have both flavors in them. We especially liked that, as we don’t often see that in wedding cakes. Dortoni was pleasant to work with and we highly recommend them!!
Review №6
2022-02-25We’ve had cakes from Dortoni before at family parties and they’re always delicious, but nothing compares to my wedding cake. When my venue said Dortoni was an option - I was ecstatic. Our cake tasting was so cute - Candice took great care of us, explained all the fillings and options, and worked with us to execute our vision. They even had one of the bakers use their own garden figs just so I could have figs like I wanted on my cake since they weren’t in the market. I mean the service was unparalleled. Then the day of - Dortoni not only made the most Pinterest-worthy cake ever, they made the most DELICIOUS cake ever. Everyone at my wedding raved about our cake, there wasn’t a slice left in the house it was so good. We did alternating chocolate and vanilla tiers, with alternating fillings of raspberry and chocolate pudding or Italian custard - and it was SO GOOD!!! I am not a cake person, I don’t like cake, and I LOVED my wedding cake so so much. I couldn’t be happier. Thank you so much for making my wedding day a little extra perfect Dortoni!
Review №7
2021-06-10So our cake testing was a great experience but we almost didn’t have a wedding cake because our wedding was noted for that Sunday instead of Thursday. Luckily, it was caught the day before and we ended up with a super fresh cake lol. We went with the upgraded design and came out fabulous!
Review №8
2022-04-03The staff were so helpful when ordering the cake and cupcakes! The cake looked amazing and it tasted delicious!!!
Review №9
2021-11-15Our venue did not provide a cake so we were on our own finding a bakery. We heard so many great reviews about Dortoni and figured wed give them a try. We had a great experience with the cake tasting and booked them on the spot. Our cake came out exactly the way we had hoped! We were too busy dancing the night away so unfortunately we did not eat our cake on our wedding day but we cant wait to try it on our one year wedding anniversaryphoto credit: Nydiarose Vario
Review №10
2022-01-31The Old Fashion Italian Ricotta cheesecake was so tasty, the fruits and filling extremely fresh, very happy with the cake and how well put my picture was created and placed on the cake. Bought some rainbow canolies and other sweets, definately a bakery to visit and shop.From special birthday cakes to gender reveal cakes, delishious and to the detail. Our favorite cakes from Dortoni in Levittown.