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Phone: +1 212-606-4065
Site: https://www.stepupfootcare.com/
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.8

67 Reviews for Dr. Nelya Lobkova, DPM 2023:

Review №1

2022-08-08

I have visited Dr. Lobkova on several occasions for minor treatment but recently developed a rather painful and restrictive bump on the bottom of my foot which prevented me from participating in my regular physical and sport related activities.She diagnosed the issue quickly and recommended several courses of treatment, including laser and injection therapy, which she administered over the course of several weeks. By the end of the treatment I was back to 100%.Dr. Lobkova and her office staff also took extra time to explain in detail how the treatments were covered by insurance, and ensured any out of pocket expenses were more than reasonable for the level and professionalism of care I received.If you have any podiatry related needs, I would highly recommend Dr. Lobkova.

Review №2

2022-03-14

Was looking for a new podiatrist since I’ve always had issues with my toenails. Did a quick search and found Dr. Lobkova. I originally went in for an in-grown toenail on one toe and she checked on my other toe and I found out that I actually had an infection on it! She recommended medicine and to do a bunch of laser treatments. It’s been a few treatments and a few months later and now I’m back to having a new toenail and getting rid of the infection. Dr. Lobkova is super personable, friendly, and very thorough. I can’t recommend her enough to anyone who is looking for a new podiatrist.

Review №3

2022-08-01

Dont recommend.Went in seeking treatment for fungus under one of my toenails, which I wanted removed. Instead the doctor recommended a series of 3 laser treatments which totaled 1,500 out of pocket. Desperate to rid myself of this unsightly toenail problem I agreed to give it a try.After the second treatment I noticed very little to no improvement. However I still had one treatment left and although unlikely maybe this would be the magic bullet!The day of the third and final laser visit, I had a legitimate emergency occur so I called to reschedule a couple of hours before my appointment, I was charged a $50 cancellation fee which I according to the person at the front desk, I agreed to as part of the patient consent form I signed during my first visit as a new patient.So now the one toenail which wasnt improving was about to cost an additional $50, totaling $1,550!! I dont think so Ill cut my losses at $1,000 . How shortsighted of this doctor to lose a patient paying upwards of 1000+ out of pocket! for a treatment offered by every other podiatrist in the city!!! Shed rather lose a patient spending thousands of dollars out of pocket for $50, less than smart. So dont waste your time with Dr Lobkova who clearly values policy over the patient experience and outcome.Additionally, this is the second time Im writing this review as my first one which I wrote less than 24 hours ago seems to have disappeared!!!

Review №4

2022-02-20

Dr. Lobkova is smart, kind and caring. Three qualities that make an excellent physician. I saw several doctors before finding Dr. Lobkova and finally got some relieve from my chronic foot pain. I highly recommend.

Review №5

2022-06-27

I wished I had looked at the negative reviews of this doctor before I went to see her. When I went to my appointment, the front desk person - who was very nice - said it was required to have a credit card on file. I declined. I asked her to ask the doctor if this could was really necessary. She went in the back and asked the doctor and the doctor said it is policy. I refused and walked out. If this is such strict policy, it shouldve been brought up when I made the appointment and when they took my insurance card information. Funny, the receptionist said they never had a problem with a patient declining to have a credit card on file and I do see another person who felt similarly as I did. Im sure we are not the only two. This is NOT necessary. I especially dont want to leave a credit card on file with a practice that uses so many things that my insurance might not cover - amnio fluid, gait scans. I like to know my costs upfront and I have great insurance. I have never had this experience before. Sure, there have been doctors who request a credit card, but if I decline, it is not an issue. This was a complete waste of my time.

Review №6

2022-07-23

I live in NC and found Dr. Lobkova after seeing a local podiatrist and being told my only option for my big toe pain was a toe fusion. Dr. Lobkovas Joint Time Machine looked like a perfect option so I set up a call with her to discuss. I decided to give it a chance and travel to NYC to have the injection. The appointment took about an hour and she put me at ease immediately. She showed me my toe joint before and after the injection. She explained everything to me in a way that I could understand and even showed me a bone spur - the podiatrist here in NC didnt tell me I had a bone spur. She said between the bone on bone issue plus the bone spur, both were causing the pain. The injection creates a temporary cushion and alleviates the pain. Im hoping to get 6 months to a year - or more - of relief. The injection is a gel injection consisting of hyaluronic acid, which is a naturally occuring fluid in our bodies. This injection is something I can do as often as I need to. It has been 4 days since the injection and my feet feel great. No pain! After the injection, I have been trying to stay off my feet - no workouts, limit my walking. Im erring on the conservative side. Ill resume my workout in a few days. Im incredibly grateful to Dr. Lobkova for offering this modality for toe pain that keeps me out of the OR for now!

Review №7

2022-08-02

Came in for a broken toe and Im so glad I found Dr. Lobkova and her office. The staff was nice and professional, the space is modern and clean. I felt like I was in great hands with Dr. Lobkova.

Review №8

2022-08-08

Dr. Lobkova is wonderful to see when in need of care.Her office is clean and professional and her knowledge and treatment was effective.

Review №9

2022-08-09

Fantastic doctor! Very professional, clear, kind and with a good sens of humor. Very detailed explanations, rapid processing and follow up with paperwork. Thank you and I would recommend everybody to go there.

Review №10

2022-08-20

Great, very friendly and an excellent podiatrist. She was able to get rid of stubborn planter warts, that I have been dealing with for several years, with the SWIFT method.